LiftMaster Smart Garage Camera MYQ-SGC1WLM Owner’s Manual

Owner’s Manual
MO DEL MYQ-SGC1WLM
Smart Garage Camera™

See the Smart Garage Cameral'” installation video at: support.chamberlaingroup.com

Read First

WARNING: This product can expose you to chemicals including lead. which are known to the State of California to cause cancer or birth defects or other reproductive harm. For more information go to www.P65Wamings.ca.gov

• For security and data preservation, DO NOT USE with mobile hotspots.
• Your camera can only be set up on an iOS or Android phone or tablet.
• Periodic firmware updates are required to keep your Smart Garage Camera™ functioning.
• Router results may vary.

Preparation

For Indoor Use Only
Check Your View Before You Mount:

• Power up the Smart Garage Camera™ in your chosen mounting area.
• Smart Garage Camera™ is in reach of the included 10′ (3 m) Micro-USB cable and a power outlet.
• Hold the camera at your chosen mounting area, free from visual and metal obstructions. Check your mobile device view shows what you want to see before you mount.
• If using the magnetic mounting base screws for a surface mount, mark the surface area to install.
• Power off the Smart Garage Camera™ by unplugging it to begin a surface mount.

What’s In the Box

Connect Your Smart Garage Camera™

Use the myQ® App. your mobile device, and your router to control your Smart Garage Camera™
Before You Start:

1. Be sure your mobile device’s Wi-Fi® is on and displays a strong signal where the camera will sit.

2. Check that Bluetooth is enabled on your mobile device.

3. Enable Location Services on your mobile device.

4. Download the myQ® App.
   TIP : If you already have the mye App. confirm you have the latest version to optimize your myQ® experience.

5. Create or sign in to your account.

6. Add your Smart Garage CameraTm to your myQ® account.

Connecting To A New Router
NOTE: Use this information only if you are installing a home router for the first time or replacing a home router and you have an existing Smart Garage Camera™.

1. After you install a home router, add your Smart Garage Camera™ to you’re myQ® account as a new device.
2. Tap your Smart Garage Camera™ Ι Gear icon  tap Settings and select your preferences.

Mount the Smart Garage Camera™

Items You May Need:

• Ladder
• Philips Screw Driver
• Drill and Drill Bit
• Hammer

Choose from Options A or B:
Option A: Magnetically Set to Garage Door Opener

1. Place the Smart Garage Camera™ magnetic mounting base on the garage door opener, with lens facing what you want to see.
2. Wrap the cable around the mounting base.
   

Option B: Surface Mount

1. Remove the magnetic mounting base from the Smart Garage Cameral”‘.
2. Position the magnetic mounting base at the desired installation surface.
3. Insert screws provided with drywall anchors. as needed.
4. Reassemble the Smart Garage Camera™ over the magnetic mounting base.
5. Position the Smart Garage Camera™ with lens facing what you want to see.
   

Set Up Additional Camera™
You can add multiple Smart Garage CamerasTm.

1. In myQ® App I Devices. click the Add icon + and add another camera.

TIP: Use the name of the room or location your camera will be mounted for easy identification.

**Smart Garage Camera”‘ Default Settings

**

Your Smart Garage CameraTM comes with these default settings that can be customized to your preference in the ma App.

Tap your Camera Gear icon to access settings.

Setting| Default|

What It Does

---|---|---
Camera Name| None| Stores a name you use to identify it among other devices on your myQ® account.
Firmware| None| Displays the version running, and notifies when it becomes out of date. waiting for you to accept updates
Talk Back Volume| Control with the slider| Indicates volume strength when you use Push to Talk, talking through your mobile device to the person in your camera’s view.
Motion Detection| | Connecting to Wi-Fi and connecting to the myQ® App.
Motion Recording| Off| When set to On. this will record video and create a Motion Event (video clip, recording instance) when the motion sensor is triggered. NOTE: You must have a Video Storage Plan to retain motion events for later viewing. Follow the myQ® App instruction for trial use when you tap View Motion Events or see support chamberlaingroup.com for more information.
Sensitivity| Medium| This adjusts the sensitivity of the motion sensor.
Night Vision (IR)| Auto| Active infrared illumination to define the garage view in darkness. On: Night Vision stays on during daylight or night time. but only shows view in black and white. Auto . Night Vision turns on as daylight changes to night time. allows full color video during daylight. Off: No Night Vision, view requires light. NOTE: If the Smart Garage CameraTM is facing a window. the view can produce glare when Night Vision is On. Try turning ott Night Vision or changing the camera position.
Rotation| Regular| The camera view is right-side up (regular), with base on top of a surface. Mount the camera upside­down. and select Flip to rotate the view 180 degrees vertically to the mount.
Camera Location| Unassigned| Where the camera sits in use. Smart Garage Cameron’ is designed to monitor motion detected in front of the camera, such as garage door travel and stored motion events when you have a Video Storage Plan.
---|---|---
Disable Microphone| Off| The cameras microphone defaults to On. When you disable microphone (On) the camera records and monitors events. but only video and not sound.
View Motion Events| Requires Video Storage Plan| Set up a Video Storage Plan and then turn on Motion Detection settings to use this feature. Watch past time-stamped motion events, as well as download and share the motion event.

Resetting Your Camera to Factory Default Settings

1. Use a pin to hold the Reset Button on the camera head side for 15 seconds. The LED light turns off, and then blinks. indicating the camera is reset to factory default settings. See What’s In the Box on page 3 for more information.

How Your Smart Garage Camera Works

Each time your garage door opens or closes, the Smart Garage Cameral.”‘ records that motion event for as long as it detects motion. You can monitor live streaming activity in your garage from anywhere using your mobile device. With a video storage plan. you can watch past time-stamped motion events, and also download and share the motion event.

Watch Smart Garage Camera™ Live Streaming

1. From myQ® App, tap your camera, and the camera screen with your live streaming view displays.

View Motion Events
After you enable motion event recordings , your camera captures a recording, or motion event each time your garage door opens, closes, or motion is detected in front of the camera.

1. From myQ® App, tap your camera and the camera screen with your live streaming view displays.
2. Tap View Motion Events. Past motion events display from newest to oldest.
3. Tap the motion event you want to play. The video screen displays.
4. Tap the Play icon.
5. Tap the Back arrow. The video displays ‘Watched”.
   NOTE: If you have multiple cameras, a badge displays with the first letter of each camera’s name to the right of the motion event.

To filter by camera name:

1. Tap the filter icon on the top right corner.
2. Select the camera motion events you want to see.
3. Tap the Back < arrow.

Push to Talk

Use your Smart Garage Camera™ speaker to talk to people in live streaming view.

1. Tap the Speaker icon on.
2. Press and hold the Microphone icon to talk. The Microphone icon highlights and the message. “Speak into phone” displays. Stop pressing when you stop talking.

Updating Firmware
When your Smart Garage CameraTM displays that the firmware version ‘is out of date.° the Update Available button displays for you to upgrade new features and performance improvements.

To update firmware:

1. Stand in front of your Smart Garage Camera.”‘ to see the LED status and tap Update Available. The firmware updates and the LED status indicator is purple.
   NOTE: DO NOT unplug the camera during the update. It will be offline and not viewable during the update.

2. After 5 to 10 minutes. the status in your Camera Settings is ‘up to date.’

Enabling Motion Event Recordings
Motion events as stored video clips are accessible only when you have a Video Storage Plan. If you have not already done so, follow the App instructions to activate a plan. Tapping the View Motion Events button will also present a trial use of motion event recording fora limited time.

To turn on your motion detected recordings in your garage:

1. From the myQ® App I your selected camera I Gear icon ap Settings I Motion Detection.
2. Tum on Motion Recording.
3. Slide Sensitivity level from lowest to highest for best recording definition.
4. Tap the Back < arrow.

Setting Alerts
After you enable motion event recordings , you can set alerts.

1. Tap myQ® App I Alerts and follow the in-app instruction.

Deleting Your Smart Garage Camera
You can remove your Smart Garage CameraTM from your myQ® account, and add it back later.

1. Tap the Gear icon next to the camera you wish to delete.
2. Tap Delete Camera.
3. Tap Delete. The camera is removed from your Devices screen. Test the views of the other cameras in your account to assure they provide the view you need.

**Managing Motion Events

**

Depending on your Video Storage Plan, you can:

• Download motion events to your mobile device’s storage
• Share motion events
• Delete a single motion event at a time
• Bulk delete Wi all captured motion events, and
• Mark as unwatched on select motion events.

NOTE: Motion Recording must be on for you to see your motion events. See Enabling Motion Event Recordings on the previous page for more information.

Downloading Motion Event Recordings
You can download your motion events to your mobile device’s local storage.

1. From Camera I View Motion Events in myQ®. tap the motion event you want to
2. Tap the Download icon next to the playback bar.
3. Find your downloaded motion event in Gallery for Android and Photos for iOS.
   B ack to Top

Share Motion Event Recordings

1. From Camera Ι View Motion Events in my0, tap the motion event you want to
2. Tap the Options dots  Choose your method of sharing and follow myQ App.
3. Tap the Share icon
4. Choose your method of sharing and follow myQ® App.
   Back to Top

Delete Motion Event Recordings
To delete a single motion event:

1. From Camera J View Motion Events in myQ®, tap the motion event you want to
2. Tap the Options dots .
3. Tap the single Delete icon

To delete multiple motion events:

1. From Camera View Motion Events in myQ®, tap any motion event you want to delete.
2. Tap the Options dots next to the motion event.
3. Tap the Bulk Delete icon . Tap your selection. ‘Are You Sure?’ displays.
4. Tap Yes.
5. Tap the Back < arrow.
   Back to Top
   

Select a Motion Event to Mark as Unwatched

1. From Camera I View Motion Events in myQ®, tap any motion event marked ‘Watched”.
2. Tap the Options dots E next to the motion event.
3. Tap Mark as unwatched. “watched” is removed.
   Back to Top

Troubleshooting

Smart Garage Camera™ is not in the router list

1. Assure your camera is powered LED is solid green. See LED Status Indicators below.
2. Select your router and enter your router’s password. Your camera displays in the list, and you can set up. Or if not:
3. For firewalls. if you have a one router that supports 2.4GHz and 5GHz. the passwords for each may be different. Try either or both passwords to resolve.
4. Move the Smart Garage Camera™ closer to your home router, recommended distance no more than 3 ‘.

Camera is offline

• Try unplugging and plugging in the power cord. The camera comes back online. See LED Status Indicators below for more information.

Motion Event recording is not displaying

• Assure you have a Video Storage Plan and Motion Recording settings are
• Motion event recordings are stored for the number of days your Video Storage Plan specifies. You can download motion event recordings to save video to your mobile device’s local

Live streaming video is black and white

• When you turn Night Vision on manually during daylight, your recording displays in black and white. Set Night Vision to Auto for best performance.

Need Help?
Go to: support.chamberlaingroup.com

Replacement Parts
Power Adapter Kit………………………………………………………….. SGC-PK
Mounting Kit……………………………………………………………….. SGC-MK

© 2020 LiftMaster
All Rights Reserved
Wi-H® is a registered trademark of Wi-Fi Alliance

114-5422-000

LED Status Indicators

Internet. If this persists after setup, check your home router and Internet.
Flashing Blue and Green| Connecting to Wi-Fi and connecting to the myQ® App.
Flashing Green| Connected to the router, but there is no Internet.
Solid Green| Connected to the myras App.
Flashing Purple| Receiving firmware updates.

One Year Limited Warranty

The Chamberlain Group, Inc. warrants to the first consumer purchaser of this product that it is free from defect in material and/or workmanship for a period of 1 year from the date of purchase.

Software Agreement

Use of this product and the software embedded within the product are subject to the copyright notices, terms, and conditions accessible in the myO® App. Open the App Menu and select Help, and then License and Terms of Use for more information.

NOTICE: This device complies with part 16 of the FCC rules and Innovation, Science and Economic Development Canada license-exempt RSS. Operation is subject to. the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

My changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment

This device must be installed to ensure a minimum 20 cm (8 in.) distance is maintained between users/bystanders and device.

This device has been tested and found to comply with the limits for a Pass B digital device, pursuant to part 15 of the FCC rules and Industry Canada ICES standard. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/technician for help.

The device for operation in the band 5150-5250 Nliz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.

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