CANDY CCTOS 502WHN Refrigerator User Manual

June 6, 2024
Candy

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USER MANUAL

CCTOS 502WHN
CCTOS 502WN
CCTOS 502XHN
CCTOS 502SHN| CCTOS 502W/PN
CCTOS 504WHN
CCTOS 504XHN
CCTOS 156 XHN
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CANDY CCTOS 502WHN Refrigerator

Thank you for purchasing this product.
Before using your refrigerator, please carefully read this instruction manual in order to maximize its performance. Store all documentation for subsequent use or for other owners. This product is intended solely for household use or similar applications such as:
– the kitchen area for personnel in shops, offices, and other working environments
– on farms, by clients of hotels, motels, and other environments of a residential type
– at bed and breakfasts (B & B)
– for catering services and similar applications not for retail sale.
This appliance must be used only for purposes of the storage of food, any other use is considered dangerous and the manufacturer will not be responsible for any omissions. Also, it is recommended that you take note of the warranty conditions.

SAFETY INFORMATION

This guide contains much important safety information. Please, we suggest keeping these instructions in a safe place for easy reference and for a good experience with the appliance. The refrigerator contains refrigerant gas (R600a: isobutane) and insulating gas (cyclopentane),  with high compatibility with the environment, that is, however, inflammable.

CANDY CCTOS 502WHN Refrigerator - icon Caution: risk of fire
If the refrigerant circuit should be damaged:

  • Avoid opening flames and sources of ignition.
  • Thoroughly ventilate the room in which the appliance is situated

WARNING!

  • Care must be taken while cleaning/carrying the appliance to avoid touching the condenser metal wires at the back of the appliance, as you might injure your fingers and hands or damage your product.

  • This appliance is not designed for stacking with any other appliance. Do not attempt to sit or stand on top of your appliance as it is not designed for such use. You could injure yourself or damage the appliance.

  • Make sure that the main cable is not caught under the appliance during and after carrying/moving the appliance, to avoid the main cable becoming cut or damaged.

  • When positioning your appliance take care not to damage your flooring, pipes, wall coverings, etc. Do not move the appliance by pulling y the lid or handle. Do not allow children to play with the appliance or tamper with the controls. Our company declines to accept any liability should the instructions not be followed.

  • Do not install the appliance in humid, oily, or dusty places, nor expose it to direct sunlight and to water.

  • Do not install the appliance near heaters or inflammable materials.

  • If there is a power failure do not open the lid. Frozen food should not be affected if the failure lasts for less than 20 hours. If the failure is longer, then the food should be checked and eaten immediately or cooked and then refrozen.

  • Do not connect the appliance to the electricity supply until all packing and transit protectors have been removed.

  • Leave to stand for at least 4 hours before switching on the product, to allow compressor oil to settle if transported horizontally.

  • Before performing any operation, unplug the power cord from the power socket.

  • On delivery, check to make sure that the product is not damaged and that all the parts and accessories are in perfect condition.

  • If in the refrigeration system a leak is noted, do not touch the wall outlet and do not use open flames. Open the window and let air into the room. Then call a service center to ask for repair.

  • Do not use extension cords or adapters.

  • Do not excessively pull or fold the power cord or touch the plug with wet hands.

  • Do not damage the plug and/or the power cord; this could cause electrical shocks or fires.

  • If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or a similarly qualified person in order to avoid a hazard.

  • Do not place or store inflammable and highly volatile materials such as ether, petrol, LPG, propane gas, aerosol spray cans, adhesives,  pure alcohol, etc. These materials may cause an explosion.

  • Do not place objects and/or containers filled with water on the top of the appliance.

  • do not recommend the use of extension leads and multi-way adapters.

  • Do not dispose of the appliance on a fire. Take care not to damage, the cooling circuit/pipes of the appliance in transportation and in use. In case of damage do not expose the appliance to fire, potential ignition source and immediately ventilate the room where the appliance is situated.

  • Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.

  • Do not damage the refrigerant circuit.

  • Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.

  • Do not use electrical appliances inside the food storage compartments, unless they are of the type recommended by the manufacturer.

  • Do not touch the internal cooling elements, especially with wet hands, to avoid cracks or injuries.

  •  Maintain the ventilation openings in the appliance enclosure or in the built-in structure, free of obstruction.

  • Do not use pointed or sharp-edged objects such as knives or forks to remove the frost.

  •  Never use hairdryers, electrical heaters, or other such electrical appliances for defrosting.

  • Do not scrape with a knife or sharp object to remove frost or ice that occurs. With these, the refrigerant circuit can be damaged, the spill from which can cause a fire or damage your eyes.

  • Do not use mechanical devices or other equipment to hasten the defrosting process.

  • Absolutely avoid the use of open flame or electrical equipment, such as heaters, steam cleaners, candles, oil lamps, and the like in order to speed up the defrosting phase.

  • Never use water to wash the compressor position, wipe it with a dry cloth thoroughly after cleaning to prevent rust.

  • It is recommended to keep the plug clean, any excessive dust residues on the plug can be the cause of the fire.

  • The product is designed and built for domestic household use only.

  • The guarantee will be void if the product is installed or used in commercial or non-residential domestic household premises.

  • The product must be correctly installed, located, and operated in accordance with the instructions contained in the User Instructions Booklet provided.

  • The guarantee is applicable only to new products and is not transferable if the product is resold.

  • Our company disclaims any liability for incidental or consequential damages.

  • The guarantee does not in any way diminish your statutory or legal rights.

  • If you are discarding an old product with a lock or latch fitted to the door, ensure that it is left in a safe condition to prevent the entrapment of children.

  • This appliance can be used by children aged 8 years and above and by persons with reduced physical, sensory or mental capabilities or with a lack of experience and knowledge; provided that they have been given adequate supervision or instruction concerning how to use the appliance in a safe way and understand the hazards involved.

  • Children should not play with the appliance. Cleaning and user maintenance should not be made by children without supervision.

  • Locks: If your Fridge/Freezer is fitted with a lock, to prevent children from being entrapped keep the key out of reach and not in the vicinity of the appliance. If disposing of an old Fridge/Freezer break off any old locks or latches as a safeguard

  • Children aged from 3 to 8 years are allowed to load and unload this appliance.
    WARNING! When positioning the appliance, ensure the supply cord is not trapped or damaged.
    WARNING! Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.

  • To avoid contamination of food, please respect the following instruction

  • Opening the door for long periods can cause a significant increase in the temperature in the compartments of the appliance.

  • Clean regular surfaces that can come in contact with food and accessible drainage systems.

  • Clean water tanks if they have not been used for 48h; flush the water system connected to a water supply if water has not been drawn for 5 days.

  • Store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or drip onto other food.

  • Two-star frozen-food compartments(if they are presented in the appliance) are suitable for storing pre-frozen food, storing or making ice cream, and making ice cubes.

  • One-, two- and three-star compartments (if they are presented in the appliance) are not suitable for the freezing of fresh food.

  • If the appliance is left empty for long periods, switch off, defrost, clean, dry, and leave the door open to prevent mold from developing within the appliance.
    WARNING! During use, service, and disposal of the appliance, please pay attention to the symbol on the left side, which is located on the rear of the appliance (rear panel or compressor). It’s a risk of fire warning symbol. There are flammable materials in refrigerant pipes and compressors. Please be far away from the fire sources during use, service, and disposal.

  • FOR a free-standing appliance: this refrigerating appliance is not intended to be used as a built-in appliance

  • ANY replacement or maintenance of the LED lamps is intended to be made by the manufacturer, its service agent, or a similarly qualified person.

  • THE appliance has to be unplugged after use and before carrying out user maintenance on the appliance.

  • WARNING: Please scrap the refrigerator according to local regulators for it uses flammable blowing gas and refrigerant.

SCRAPPING OLD APPLIANCES

CANDY CCTOS 502WHN Refrigerator - icon 1This appliance is marked according to the European directive 2012/19/EU on Waste Electrical and Electronic Equipment (WEEE).
WEEE contains both polluting substances (which can cause negative consequences for the environment) and basic components (which can be re-used). It is important to have WEEE subjected to specific treatments, in order to remove and dispose properly of all pollutants, and recover and recycle all materials.
Individuals can play an important role in ensuring that WEEE does not become an environmental issue; it is essential to follow some basic rules:
– WEEE should not be treated as household waste;
– WEEE should be handed over to the relevant collection points managed by the municipality or by registered companies. In many countries, for large WEEE, the home collection could be present.
In many countries, when you buy a new appliance, the old one may be returned to the retailer who has to collect it free of charge on a one-to-one basis, as long as the equipment is of equivalent type and has the same functions as the supplied equipment.

Conformity

By placing the mark on this product, we are confirming compliance to all relevant European safety, health, and environmental requirements which are applicable in legislation for this product.

ENERGY SAVING

For better energy-saving we suggest :

  • Installing the appliance away from heat sources and not exposed to direct sunlight and in a well-ventilated too.
  • Avoid putting hot food into the refrigerator to avoid increasing the internal temperature and therefore causing continuous functionality of the compressor.
  • DO not excessively stuff foods so as to ensure proper air circulation.
  • Defrost the appliance in case there is ice to facilitate the transfer of cold.
  • In case of the absence of electrical energy, it is advisable to keep the refrigerator door closed.
  • Open or keep the doors of the appliance open as little as possible
  • Avoid adjusting the setting to temperatures too cold.
  • Remove dust present on the rear of the appliance
  • Refrigerating appliances might not operate consistently (possibility of defrosting of contents or temperature becoming too warm in the frozen food compartment) when sited for an extended period of time below the cold end of the range of temperatures for which the refrigerating appliance is designed.
  • Effervescent drinks should not be stored in food freezer compartments or cabinets or in low-temperature compartments or cabinets,  and some products such as water ices should not be consumed too cold;
  • Take the precautions necessary to prevent an undue rise in the temperature of the frozen food while defrosting the refrigerating appliance, such as wrapping the frozen food in several layers of newspaper.
  • A rise in temperature of the frozen food during manual defrosting, maintenance, or cleaning could shorten the storage life.
  • Opening the door for long periods can cause a significant increase in the temperature in the compartments of the appliance.
  • Clean regular surfaces that can come in contact with food and accessible drainage systems.
  • Clean water tanks if they have not been used for 48 h; flush the water system connected to a water supply if water has not been drawn for 5 days.
  • Store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or drip onto other food.
  • If the refrigerating appliance is left empty for long periods, switch off, defrost, clean, dry, and leave the door open to prevent mold from developing within the appliance.

PRODUCT OVERVIEW

CANDY CCTOS 502WHN Refrigerator - fig

The picture above is only for reference. The actual configuration will depend on the physical product or statement by the distributor
The most energy-saving configuration requires drawers, food box and shelves to be positioned in the product, please refer to the above pictures.

Climate Class

The appliance is designed to operate at a limited range of ambient temperature, depending on climate zones. Do not use the appliance at a temperature out of the limit. The Climate class of your appliance is indicated on the label with a technical description inside the fridge compartment.

climate Class Amb. T. (°C) Amb. T. (°F)
SN From 10 to 32 From 50 to 90
N From 16 to 32 From 61 to 90
ST From 16 to 38 From 61 to 100
T From 16 to 43 From 61 to 110
  • extended temperate: ‘this refrigerating appliance is intended to be used at ambient temperatures ranging from 10 °C to 32 °C’;
  • temperate: ‘this refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 32 °C’;
  • subtropical: ‘this refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 38 °C’;
  • tropical: ‘this refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 43 °C’;

USE

Starting to use
Before starting to use the appliance:

  1. Keep the refrigerator still for half an hour before connecting it to the power supply
  2. Before storing food in the refrigerator, it shall run for 2-3 hours, or for above 4 hours if the ambient temperature is high
  3. Check that the interior is dry and air can circulate freely at the rear
  4. Clean the refrigerator ad recommended under the “TAKE CARE” section (electric parts of the refrigerant can only be wiped by dry cloth)

Temperature-control knob
*The picture is only for reference. The actual configuration will depend on the physical product or statement by the distributor

  • The temperature-control knob is located on the right-hand side wall of the refrigerator interior

  • The number “1, 2, 3, 4, 5, 6” do not mean specific temperatures, the lower the number is, the higher the temperature inside will be and
    verse versa.

  •  When the thermostat control knob is set to OFF, the refrigerator will not be running.

  • Recommended gear: “3”CANDY CCTOS 502WHN Refrigerator - control knob Tips for storing food in the fridge

  • Take extra care with meat and fish : cooked meats should always be stored on a shelf above raw meats to avoid a bacterial transfer. Keep raw meats on a plate which is large enough to collect juices and cover them with cling film or foil.

  • Leave space around food : this allows cold air to circulate around the Fridge, ensuring all parts of the Fridge are kept cool.

  • Wrap up food : to prevent the transfer of flavors and drying out, food should be separately packed or covered. Fruit and vegetables need not be wrapped.

  • Pre-cooked food should be cooled properly: allow pre-cooked food to cool down before placing in the Fridge. This will help to stop the internal temperature of the Fridge from rising.

  • Shut the door : to prevent cold air escaping, try to limit the number of times you open the door. When returning from shopping, sort foods to be kept in your Fridge before opening the door. Only open the door to put food in or take it out.

  • The appliance is suitable for the storage of a variety of fruits, vegetables, beverages, and other food consumed in the short term. Suggested storage time 3days to 5days.

  • The glass shelves can be adjusted up or down for a reasonable amount of storage space and easy use

INSTALLATION INSTRUCTIONS

Before use, remove all packing materials, including bottom cushions, foam pads, and tapes inside of the refrigerator; tear off the protective film on the doors and the refrigerator body
Positioning

  1. Avoid placing the appliance near cookers, radiators, or in direct sunlight.
  2. Install the appliance in a well-ventilated indoor place
  3. The appliance should be located on a smooth surface.
  4. It is forbidden to use the refrigerator outdoors.
  5.  Do not locate the freezer in moist or watery space to avoid the metal parts rusty. Do not spray water to the freezer, to avoid eduction of insulating effect and current leakage.
  6. The top space of the refrigerator shall be greater than 30cm, the backspace from the wall shall be more than 10 cm to facilitate heat dissipation

Door Space Requirements
The unit’s door must be able to open fully as shown. Spare enough space for the convenient opening of the doors and drawers.
W×D≥890×1005mmCANDY CCTOS 502WHN Refrigerator - Door
Space Leveling the Unit
To do this, adjust the two leveling feet at the front of the unit. If the unit is not level, the door and magnetic seal alignments will not be covered properly.
Make sure that the foot touches the ground before use.
Adjusting procedures:
a. Turn the feet clockwise to raise the refrigerator;
b. Turn the feet counterclockwise to lower the refrigerator;
c. Adjust the right and left feet based on the procedures above to a horizontal level

Door reversibility

1. Power off the refrigerator and remove all objects from the door tray
2. Fix the door with tape 3. Unscrew the top cover screws and remove the top cover

CANDY CCTOS 502WHN Refrigerator - fig 4

4. Unscrew the upper hinge screws and remove the upper hinge
5. Remove the door, unscrew the bottom hinge screws and remove the bottom hinge. After this, level the feet.

CANDY CCTOS 502WHN Refrigerator - fig 5

6. Fix the leveling feet and the bottom hinge on the opposite side
7. Assemble the door stopper and the axle sleeve on the opposite sideCANDY
CCTOS 502WHN Refrigerator - fig 6

8. Put down the door on the bottom hinge vertically. Fix the upper hinge and the top cover of the refrigeratorCANDY CCTOS 502WHN Refrigerator - fig
7

Changing the Light (optional)

Any replacement or maintenance of the LED lamps is intended to be made by the manufacturer, its service agent, or a similarly qualified person.
Replacement of incandescent lamps:

  • Disconnecting the power supply before carrying out the bulb replacement
  • Hold and remove the light bulb cover.
  • Dismantle the old bulb by unscrewing it counterclockwise.
  • Replace a new bulb (Max. 15W) by screwing ii clockwise, and make sure it is fixed in the bulb holder lightly.
  • Reassemble the light cover and re-connect your Fridge to the power supply.

CLEAN AND MAINTAINANCE

Cleaning and care

  • Dust behind the refrigerator and on the ground shall be timely cleaned to improve the cooling effect and energy saving.
  • Check the door gasket regularly to make sure there is no debris.
  • Clean the door gasket with a soft cloth dampened with soapy water or diluted detergent.
  • The interior of the refrigerator should be cleaned regularly to avoid odor
  • Please turn off the power before cleaning the interior, remove all foods, drinks, shelves, drawers, etc.
  • Use a soft cloth or sponge to clean the inside of the refrigerator, with two tables spoons of baking soda and a quart of warm water.  Then rinse with water and wipe clean. After cleaning, open the door and let it dry naturally before turning on the power.
  • For areas that are difficult to clean in the refrigerator (such as narrow sandwiches, gaps, or corners), it is recommended to wipe them regularly with a soft rag, soft brush, etc. and when necessary, combined with some auxiliary tools (such as thin sticks) to ensure no contaminants or bacterial accumulation in these areas.
  • Do not use soap, detergent, scrub powder, spray cleaner, etc., as these may cause odors in the interior of the refrigerator or contaminated food.
  • Clean the bottle frame, shelves, and drawers with a soft cloth dampened with soapy water or diluted detergent. Dry with a soft cloth or dry naturally.
  • Wipe the outer surface of the refrigerator with a soft cloth dampened with soapy water, detergent, etc., and then wipe dry.
  • Do not use hard brushes, clean steel balls, wire brushes, abrasives(such as toothpaste), organic solvents (such as alcohol, acetone,  banana oil, etc.), boiling water, acid or alkaline items, which may damage the cooler surface and interior. Boiling water and organic solvents such as benzene may deform or damage plastic parts.
  • Do not rinse directly with water or other liquids during cleaning to avoid short circuits or affect electrical insulation after immersion.

Defrost

  • Power off the refrigerator.
  • Remove the food from the refrigerator and place it properly to prevent food from melting.
  • Clear the drainpipe (to use soft materials to prevent damage to the liner), Prepare the water containers for defrosting. (pay attention to cleaning the compressor compartment water draining tray, avoiding overflow to the ground).
  • You can use the natural temperature for the natural defrost, you can also use the ice shovel to eliminate the frost (lo use plastic or  wooden ice shovel, for avoiding damage to the liner or pipe)
  • You can also use the appropriate amount of hot water to speed up the defrost, with a dry towel to dry the water after defrosting.
  • After defrosting, put back the foods in the cabinet, and power on the refrigerator.

Usage stop

  • Power failure: In case of power failure foods inside the appliance can be kept for several hours; during the power, failure reduce doors opening and don’t put other food inside the appliance
  • Long-time nonuse: Turn off the refrigerator, remove all food, clean the appliance and leave the lid open to avoid the possible formation of condensation, mold, or odors
  • Moving: Before moving the appliance, take all objects out, fix all parts with tape, tighten the leveling feet, close the doors and seal them. During transport, do not lay the appliance upside-down or horizontally. The inclination during movement shall be no more than 45′.

TROUBLESHOOTING

You may try to solve the following simple problems by yourself. If the problem cannot be solved, please contact the after-sales department.

Problem

|

Solution

---|---
Failed operation| •Check that the appliance is connected to power or that the plug is in good contact
•Check that the voltage is not too low
•Check that there is no power failure or that partial circuits have not tripped
Odor| • Odorous foods shall be wrapped tightly
•Check whether there is any rotten food
•Clean the inside of the refrigerator
Long-time operation
of the compressor| •Long-time operation of the refrigerator is normal when the ambient temperature is high
•It is not suggested to have too much food in the appliance at the same time
•Food shall be cooled before being put into the appliance
•The doors shall not be opened too frequently
Light fails to get lit| •Check whether the refrigerator is connected to power and whether the illuminating light is damaged
•Have the light replaced by a specialist
Doors don’t close
properly| •Check whether the door is stuck by food packages
•Check whether the refrigerator is tilted
Loud noise| •Check whether the refrigerator is placed stably
•Check whether accessories are placed in the proper location
The door seal fails to be
tight| •Remove foreign matters on the door seal
•Heat the door seal and then cool it for restoration
Water pan overflows| •Too much food is stored, or the stored food contains too much water, resulting in heavy defrosting
•The doors are not closed properly
Hot housing| •Heat dissipating of the built-in condenser via housing is normal
•If the compressor shuts down, provide ventilation to facilitate heat dissipation
Surface condensation| •Condensation on the exterior surface and door seals of the refrigerator is normal when the ambient humidity is too high. Wipe the condensation with a towel
Abnormal noise| • Buzz: the compressor may buzz during operation, particularly upon start and stop. This is normal
• Creak: refrigerant flowing inside the appliance may produce creak. This is normal

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