Pioneer DJ Active Monitor Speaker Instruction Manual

DM-40BT
DM-40BT-W
Active Monitor Speaker
Operating Instructions

pioneerdj.com/support/
For FAQs and other support information for this product, visit the above site.
Informational Note for Customers in Japan Only.
Thank you for buying this AlphaTheta Corporation product.
Please read through these operating instructions so you will know how to operate your model properly.
After you have finished reading the instructions, put them away in a safe place for future reference.
[For American Users and Canadian Users]

IMPORTANT

The lightning flash with the arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN

CAUTION:
TO PREVENT THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
**** The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
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The Safety of Your Ears is in Your Hands
Get the most out of your equipment by playing it at a safe level – a level that lets the sound come through clearly without annoying blaring or distortion and, most importantly, without affecting your sensitive hearing. Sound can be deceiving.
Over time, your hearing “comfort level” adapts to higher volumes of sound, so what sounds “normal” can actually be loud and harmful to your hearing. Guard against this by setting your equipment at a safe level BEFORE your hearing adapts.

ESTABLISH A SAFE LEVEL:

• Set your volume control at a low setting.
• Slowly increase the sound until you can hear it comfortably and clearly, without distortion.
• Once you have established a comfortable sound level, set the dial and leave it there.

BE SURE TO OBSERVE THE FOLLOWING GUIDELINES:

• Do not turn up the volume so high that you can’t hear what’s around you.
• Use caution or temporarily discontinue use in potentially hazardous situations.
• Do not use headphones while operating a motorized vehicle; the use of headphones may create a traffic hazard and is illegal in many areas.

IMPORTANT SAFETY INSTRUCTIONS

1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for the replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. D3-7-13-69

Caution
To prevent fire hazards, the Class 2 Wiring Cable should be used for connection with the speaker and should be routed away from hazards to avoid damage to the insulation of the cable. D3-7-13-67_A1
IMPORTANT NOTICE
THE MODEL NUMBER AND SERIAL NUMBER OF THIS EQUIPMENT ARE ON THE REAR OR BOTTOM.
RECORD THESE NUMBERS ON PAGE 11 FOR FUTURE REFERENCE. D36-AP9-3_A1
[For European Users]
CAUTION
TO PREVENT THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
D3-4-2-1-1_B1
If you want to dispose of this product, do not mix it with general household waste. There is a separate collection system for used
electronic products in accordance with legislation that requires proper treatment, recovery and recycling.
Private households in the member states of the EU, in Switzerland and Norway may return their used electronic products free of charge to designated collection facilities or to a retailer (if you purchase a similar new one).
For countries not mentioned above, please contact your local authorities for the correct method of disposal.
By doing so you will ensure that your disposed product undergoes the necessary treatment, recovery, and recycling and thus prevent potential negative effects on the environment and human health.
K058b_A1

[For American Users and Others]
NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
— Consult the dealer or an experienced radio/TV technician for help.
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Information to User
Alterations or modifications carried out without appropriate authorization may invalidate the user’s right to operate the equipment.
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The graphical symbol placed on the product means alternating current.
The graphical symbol placed on the product means direct current.
The graphical symbol placed on the product means Class II equipment.
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CAUTION
This product is evaluated in moderate climate conditions.
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WARNING
This equipment is not waterproof. To prevent a fire or shock hazard, do not place any container filled with liquid near this equipment (such as a vase or flower pot) or expose it to dripping, splashing, rain, or moisture.
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WARNING
To prevent a fire hazard, do not place any naked flame sources (such as a lighted candle) on the equipment.
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Operating Environment
Operating environment temperature and humidity:
+5 °C to +35 °C (+41 °F to +95 °F); less than 85 %RH (cooling vents not blocked)
Do not install this unit in a poorly ventilated area, or in locations exposed to high humidity or direct sunlight (or strong artificial light).
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VENTILATION CAUTION
When installing this unit, make sure to leave space around the unit for ventilation to improve heat radiation (at least 15 cm at top, 15 cm at rear, and 15 cm at each side).
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POWER-CORD CAUTION
Handle the power cord by the plug. Do not pull out the plug by tugging the cord and never touch the power cord when your hands are wet as this could cause a short circuit or electric shock. Do not place the unit, a piece of furniture, etc., on the power cord, or pinch the cord. Never make a knot in the cord or tie it with other cords. The power cords should be routed such that they are not likely to be stepped on. A damaged power cord can cause a fire or give you an electrical shock. Check the power cord once in a while. When you find it damaged, ask your nearest service center or your dealer for a replacement.
S002_A1
Precaution for the DM-40BT/DM-40BT-W Do not connect this speaker to any amplifier other than the one supplied with this system. Connection to any other amplifier may result in a malfunction or a fire.
SGK006_A1
Do not attach these speakers to the wall or ceiling, as they may cause injury in the event of a fall.
SGK007_A1
This product is for general household purposes. Any failure due to use for other than household purposes (such as long-term use for business purposes in a restaurant or use in a car or ship) and which requires repair will be charged for even during the warranty period.
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WARNING
Slots and openings in the cabinet are provided for ventilation to ensure reliable operation of the product, and to protect it from overheating. To prevent fire hazards, the openings should never be blocked or covered with items (such as newspapers, tablecloths, curtains) or by operating the equipment on a thick carpet or a bed.
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This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
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This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines. This equipment has very low levels of RF energy that it is deemed to comply with without maximum permissive exposure evaluation (MPE). But it is desirable that it should be installed and operated keeping the radiator at least 20 cm or more away from the person’s body (excluding extremities: hands, wrists, feet, and ankles).
D8-9-2-7-1_A2
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and meets RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment has very low levels of RF energy that it is deemed to comply with without
maximum permissive exposure evaluation (MPE). But it is desirable that it should be installed and operated keeping the radiator at least 20 cm or more away from the person’s body (excluding extremities: hands, wrists, feet, and ankles).
D8-9-2-7-3_A1
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that
may cause undesired operation of the device.
D8-9-10-1_A1
Read Before Use (Important)

Before start

Features

• A bass reflex duct at the front and the Groove technology produce a powerful kick sound.
• A convex diffuser on a new shape waveguide improves the sound directivity of high frequencies and provides spacious sound.
• Rich bass sound and clearer sound quality were achieved despite its compact desktop size.
• Compatible with AAC and Qualcomm ® aptX™ for higher quality sound playback over Bluetooth.
• A pairing button on the front panel enables pairing with one touch.

Checking the accessories

• Power cord x1
• Operating instructions (this document)
• Audio converter cable (3.5 mm stereo mini-plug to RCA) x1
• Speaker cord x1
• Bottom cushion x8

Names and functions of parts

Front panel

1. 3/4 inch soft dome tweeters
2. POWER indicator
Lighting is linked to turning on/off the power. The indicator is off in
standby.
3. Diffusers
Improve the sound directivity of high frequencies and provide spaciously sound.
4. LEVEL control Adjusts the volume.
5. Pairing button
Performs pairing with a Bluetooth device.
The button also performs the pause and play operations during music playback via Bluetooth.
For details, refer to “Listening to the Music of a  Bluetooth Device” (page 8).| 6. Pairing indicator ( page 8)
When flashing: Pairing operation is performed or waiting to connect When lit: Connected with Bluetooth device
7. 4-inch glass fiber woofers
8. Bass reflex ducts
9. Grooves
Adjust the airflow of the bass reflex ducts to radiate low frequencies smoothly.
10. Headphone terminal
This is a 3.5 mm stereo mini-plug type output terminal.
Connecting headphones mutes the sound output from the speakers and outputs sound only from the headphones.
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Rear panel

1. I NPUT 1 terminal (stereo)
   These are RCA pin-type unbalanced input terminals.

2. INPUT 2 terminals (stereo)
   This is a 3.5 mm stereo mini-plug type unbalanced input terminal.

3. Speaker connection connectors
   Connect the left and right speakers using the included cord.
   Do not connect these speakers to an amplifier other than that of this system. Doing so may cause damage or fire.

4. POWER switch
   Turns this unit’s power on and off.

5. AC IN
   Connect the power cord to AC IN and then to the power outlet.
   Connect the power cord after all the connections between devices have been completed.
   Be sure to use the included power cord.

CAUTION
The POWER switch on this unit will not completely shut off all power from the AC outlet. Since the power cord serves as the main disconnect device for the unit, you will need to unplug it from the AC outlet to shut down all power. Therefore, make sure the unit has been installed so that the power cord can be easily unplugged from the AC outlet in case of an accident. To avoid fire hazards, the power cord should also be unplugged from the AC outlet when left unused for a long period of time (for example, when on vacation).
*D3-4-2-2-2a_A1**

CAUTION

• This product is provided with an auto standby function. If a state of no sound continues for a set time (approximately 30 minutes) during use, the product automatically turns off the POWER indicator and enters a standby state with low power consumption regardless of whether there is a Bluetooth connection.
• If the product enters the standby state when there is a Bluetooth connection, the Bluetooth connection is disconnected and the Bluetooth indicator also turns off.
• When an audio signal is an input from the input terminals in the standby state, the product automatically enters the power-on state. Furthermore, the product also enters the power-on state if the Bluetooth pairing button is pressed while on standby.
• This auto standby function cannot be disabled.

Installation and Connections

Installation Procedure
A speaker’s playback sound is delicately influenced by conditions in the listening room. To produce optimum listening conditions, take due consideration of the conditions of your installation location before beginning the actual installation.

• Place the speakers at ear level.
• For a natural stereo effect, the right and left speakers should be installed in symmetrical and equidistant positions from the listening position.
• Affix the supplied cushions to the bottom of the unit to prevent slipping.

WARNING
Store small parts out of the reach of children and infants. If accidentally swallowed, contact a doctor immediately.
D41-6-4_A1

• Install the speakers facing inward with a total angle of 60 degrees from the listening position, 30 degrees for each of the left and right speakers.

CAUTION
To promote proper cooling, please assure that sufficient space is preserved between the speakers and nearby walls or other components  (minimum 15 cm or more above, behind, and tonight and left sides of each speaker). Leaving insufficient space between the speaker and walls or other components may lead to rising interior temperatures, leading to malfunction or damage.
Connections

• Be sure to turn off the power and unplug the power cord from the power outlet whenever making or changing connections.
• Refer to the operating instructions for the component to be connected.
• Connect the power cord after all the connections between devices have been completed.
• Be sure to use the included power cord.
• Be careful with regard to the volume because the signals input from the [INPUT 1] terminal, [INPUT 2] terminal, and Bluetooth are mixed.

Connecting cords
Connect the included speaker cord to the speakers.

1. Strip about 1 cm of the head of the included speaker cord and twist and remove the exposed insulator.
   After removing the insulator, thoroughly twist the core wires.

2. Connect the included speaker cord to the speaker terminals on the LEFT and RIGHT sides.

3. Insert the core wires into the terminals while pressing the claw on the speaker terminal.
   Connect the speaker cord with the red line into the + terminal side (red) and the speaker cord without the red line into the – terminal side (black).

CAUTION

• After connecting to the terminals, lightly pull the speaker cord to make sure that the heads of the speaker cord are securely connected to the terminals. A loose connection might cause audio output to be interrupted or noise to be output.
• When connecting the speaker cord, thoroughly twist the core wires, and make sure that the core wires are not protruding out of the speaker terminals. Core wires protruding out of the speaker terminals may come into contact with the rear panel or with each other. This may cause an excessive load to be placed on the amplifier which results in operation stopping or a malfunction.
• If a mistake is made with the polarities (+, –) on the LEFT and RIGHT sides when connecting the LEFT and RIGHT speaker ord, the normal stereo effect can no longer be obtained.

Listening to the Music of a Bluetooth Device

These speakers allow you to wirelessly enjoy tracks saved to a Bluetooth device.
When using the speakers for the first time or when connecting a new Bluetooth device to the speakers, you need to pair the speakers and Bluetooth device.
Pairing (device mutual registration) is the operation required to connect a Bluetooth device and the speakers.
Pairing and Connection Procedure

1. Turn on the [POWER] switch to power on the speakers.
   • The Bluetooth indicator flashes for approximately 30 seconds and the speakers enter the pairing state.
   • If the Bluetooth indicator is off, press the pairing button for at least 2 seconds to switch to the pairing state again.

2. Perform the pairing operation on the Bluetooth device.
   Perform the operation while the speakers are in the pairing state. For details, see the operating instructions of your Bluetooth device.

3. When the Bluetooth indicator changes from the flashing to lit state, pairing (connecting) is complete.
   If pairing could not be performed within 30 seconds, the Bluetooth indicator changes from the flashing to off state.
   • A Bluetooth device that has already been paired can be connected by performing the connection operation on the Bluetooth device side if the speakers are powered on.

Playback
When you play music on a connected Bluetooth device, the music playing on the Bluetooth device is output from the speakers.

• Pressing the pairing button during music playback on the Bluetooth device allows you to perform the pause/play operation  (same function as the pause/play button of the Bluetooth device).

CAUTION

• When pairing (connecting), move the Bluetooth device close to the speakers.
• Loud sound may be output when the playback operation is performed for the first time after connecting completes so we recommend lowering the volume before playback.
• The pause/play operation may not be possible with the pairing button depending on the application used.
• Connecting with the speakers may not be possible depending on the Bluetooth device.
• If you wish to pair the speakers with a different Bluetooth device, turn off the Bluetooth function of the currently connected Bluetooth device or disconnect the connection before performing the pairing operation.
• The speakers store the pairing information of up to eight Bluetooth devices and attempt to connect to the last paired device if the pairing button is pressed in the state of no connection with a Bluetooth device.

Radio wave caution
This unit uses a 2.4 GHz radio wave frequency, which is a band used by other wireless systems (see list below). To prevent noise or interrupted communication, do not use this unit nearby such devices, or make sure these devices are switched off during use.

• Cordless phones

• Cordless facsimiles

• Microwave ovens

• Wireless LAN devices (IEEE802.11b/g)

• Wireless AV equipment

• Wireless controllers for game systems

• Microwave-based health aids

• Some baby monitors
  Other, less common, equipment that may operate on the same frequency:

• Anti-theft systems

• Amateur radio stations (HAM)

• Warehouse logistic management systems

• Discrimination systems for train or emergency vehicles

CAUTION

• In the event, noise appears in your television image, there is the possibility that a Bluetooth device or this unit (including products supported by this unit) are causing signal interference with the antenna input connector of your television, video,  satellite tuner, etc. In this event, increase the distance between the antenna input connector and the Bluetooth device or this unit (including products supported by this unit).
• If there is something obstructing the path between this unit (including devices supported by this unit) and the device equipped with Bluetooth wireless technology (such as a metal door, concrete wall, or insulation containing tinfoil), you may need to change the location of your system to prevent signal noise and interruptions.

Scope of operation
Use of this unit is limited to home use. (Transmission distances may be reduced depending on the communication environment).
In the following locations, poor condition or inability to receive radio waves may cause the audio to be interrupted or stopped:

• In reinforced concrete buildings or steel-framed or iron-framed buildings.
• Near large metallic furniture.
• In a crowd of people or near a building or obstacle.
• In a location exposed to the magnetic field, static electricity or radio wave interference from radio communication equipment using the same frequency band (2.4 GHz) as this unit, such as a 2.4 GHz wireless LAN device or microwave oven.
• If you live in a heavily populated residential area (apartment, townhouse, etc.) and if your neighbor’s microwave is placed near your system, you may experience radio wave interference. If this occurs, move your unit to a different place. When the microwave is not in use, there will be no radio wave interference.

Radio wave reflections
The radio waves received by this unit include the radio wave coming directly from the device equipped with Bluetooth wireless technology (direct wave) and waves coming from various directions due to reflections by walls, furniture, and building (reflected waves). The reflected waves (due to obstacles and reflecting objects) further produce a variety of reflected waves as well as variations in reception conditions depending on locations. If the audio cannot be received properly due to this phenomenon, try
moving the location of the device equipped with Bluetooth wireless technology a little. Also, note that audio may be interrupted due to the reflected waves when a person crosses or approaches the space between this unit and the device equipped with Bluetooth wireless technology.

Additional information

Troubleshooting

• Sometimes the problem may lie in another component. Inspect the other components and electrical appliances being used. If the problem cannot be rectified, ask your nearest AlphaTheta Corporation authorized service center or your dealer to carry out repair work.
• This unit may not operate properly due to static electricity or other external factors. In this case, normal operation may be restored by unplugging the power cord, waiting about 5 seconds or more, then plugging the power cord back in.

Common

power cord to an AC outlet.
No sound is output from the connected device or the sound is low.

| Is the connected device set properly?| Set the device external input and volume properly.
Is the volume set to the proper position?| Turn the [LEVEL: control on the front panel of this unit clockwise to increase : the volume.
Is the power turned on?| Turn on the [POWER] switch on the rear panel of this unit.

The POWER indicator (white) does not I
light.

| Is the power turned on?| Turn on the [POWER] switch on the rear panel of this unit.
Are the speakers in the standby state?| Turn off the (POWER) switch on the rear panel of this unit once and then turn it back on after a few seconds. Or press the pairing button on the front panel of this unit.
This unit does not recover (power-on)
from the standby state.| Is the input signal level low?| Increase the input signal level.

Distorted sound.

| Is the volume set to the proper position?| Turn the [LEVEL] control on the front panel of this unit counterclockwise to reduce the volume.
Is the level for input from the connected device appropriate?| Adjust the output level of the connected device properly.
Oscillates (loud sound is output continuously).| Is the volume set to the proper position?| Turn the [LEVEL] control on the front panel of this unit counterclockwise to reduce the volume.
Sound is only output from the left speaker.| Is the speaker cord connected properly?| Connect the lett and right speakers properly.
The power turns off (standby state) automatically.| Did a state of no sound continue for a set time (approximately 30 minutes) or longer?| Input a signal from the RCA or stereo mini-plug input terminal. Or press the pairing button on the front panel of this unit.
Ils the input signal level low?| Increase the input signal level.

When connected to INPUT 1 or INPUT 2 terminals

making connections.
Sound is only output from one speaker.| Is the device connected properly?| Connect the device to both the left and right input terminals.
Sound is interrupted or noise can be heard.| Is there a contact problem with the connection cables?| Reconnect the connection cables.

When connected via Bluetooth

device producing electromagnetic waves in the 2.4 GHz band (microwave oven, wireless LAN device, another Bluetooth device, etc.) nearby?| Either install the unit away from this device or stop using the other device producing electromagnetic waves.
Is the distance from the Bluetooth device too far?
Or is there a wall or obstacle blocking the signal in the space between?| Move this unit and the connected Bluetooth device close to each other. Or change the position of the Bluetooth device or this unit.
Is an application other than a music playback application running on the Bluetooth device?| Exit any application on the Bluetooth device other than the music playback

application.

Does the Bluetooth device you wish to connect support A2DP?| Use a Bluetooth device that supports A2DP.
Has pairing with the Bluetooth device been performed properly?| Turn the power of this unit and Bluetooth device off and back on, and then perform pairing again.

About the License and Trademarks

• “Pioneer DJ” is a trademark of PIONEER CORPORATION, and is used under license.
• The names of companies and products mentioned herein are trademarks or registered trademarks of their respective owners.
• The Bluetooth ® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by AlphaTheta Corporation is under license. Other trademarks and trade names are those of their respective owners.
• Qualcomm aptX is a product of Qualcomm Technologies, Inc. and/or its subsidiaries. Qualcomm is a trademark of Qualcomm Incorporated, registered in the United States and other countries. aptX is a trademark of Qualcomm Technologies International, Ltd., registered in the United States and other countries.

Specifications

DM-40BT/DM-40BT-W

Model| 2-Way Active Speaker
Amplifier section
Amplifier output| Lch: 21 W/4 W, Class AB
Rch: 21 W/4 W, Class AB
Input terminals| RCA × 1, 3.5 mm stereo mini plug × 1
Input impedance| 10 kW
Output terminals| Headphone × 1
Speaker section
Enclosure| Bass reflex type/vinyl-laminated MDF
Woofer (LF driver)| 4 inch (102 mm) cone
Tweeter (HF driver)| 3/4 inch (19 mm) soft dome
Bluetooth section
Version| Bluetooth Specification Ver. 4.2
Output| Bluetooth Specification Class 2
Frequency used| 2.4 GHz
Modulation| FH-SS (Frequency Hopping Spread Spectrum)
Supported Bluetooth profiles| A2DP, AVRCP
Supported Codec| SBC, AAC, Qualcomm ®aptX™, Qualcomm
® aptX™ Low Latency
Power supply section / other
Supported voltages| AC 110 V to 240 V, 50 Hz/60 Hz
Power consumption| 35 W
Power consumption when waiting (standby status)| 0.3 W
External dimensions W × H × D| Lch: 146 mm × 227 mm × 223 mm
Rch: 146 mm × 227 mm × 210 mm
Weight| Lch: 2.7 kg
Rch: 2.2 kg

• The specifications and design of this product are subject to change without notice.
• © 2020 AlphaTheta Corporation. All rights reserved.

AlphaTheta Music Americas, Inc.
LIMITED WARRANTY
WARRANTY VALID ONLY IN THE U.S.A. AND CANADA

ONE YEAR LIMITED WARRANTY
AlphaTheta Music Americas, Inc. (COMPANY) warrants that Pioneer DJ branded products distributed by COMPANY in the U.S.A. and Canada that fail to function properly under normal use and conditions due to a manufacturing defect when installed and operated according to the owner’s manual enclosed with the unit, and any officially published guidelines such as technical specifications or service communications, will be repaired or replaced with a unit of comparable value, at the option of COMPANY, without charge to you for parts or actual repair work. Parts supplied under this warranty may be new or rebuilt at the option of COMPANY.
THIS WARRANTY IS VALID ONLY IN THE COUNTRY OF PURCHASE. THIS LIMITED WARRANTY APPLIES TO THE ORIGINAL OR ANY SUBSEQUENT OWNER OF THIS PIONEER DJ PRODUCT DURING THE WARRANTY PERIOD PROVIDED THE PRODUCT WAS PURCHASED FROM AN AUTHORIZED COMPANY DISTRIBUTOR/DEALER IN THE U.S.A. OR CANADA. YOU WILL BE REQUIRED TO PROVIDE A SALES RECEIPT OR OTHER VALID PROOF OF PURCHASE  SHOWING THE DATE OF ORIGINAL PURCHASE OR, IF RENTED, YOUR RENTAL CONTRACT SHOWING THE PLACE AND DATE OF FIRST RENTAL. IN THE EVENT SERVICE IS REQUIRED, THE PRODUCT MUST BE DELIVERED WITHIN THE WARRANTY PERIOD, TRANSPORTATION PREPAID, ONLY FROM WITHIN THE U.S.A. OR CANADA, AS APPLICABLE. AS EXPLAINED IN THIS DOCUMENT. YOU WILL BE RESPONSIBLE FOR THE REMOVAL AND INSTALLATION OFTHE PRODUCT. THE COMPANY WILL PAY TO RETURN THE REPAIRED OR REPLACEMENT PRODUCTTOYOUWITHINTHE U.S.A.  OR CANADA, AS APPLICABLE.
PRODUCT WARRANTY PERIOD

Parts
1 Year| Labor
1 Year
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Audio and Video
The warranty period for retail customers who rent the product commences upon the date product is first put into use (a) during the rental period or (b) retail sale, whichever occurs first.
WHAT IS NOT COVERED
IF THIS PRODUCT WAS PURCHASED FROM AN UNAUTHORIZED DISTRIBUTOR, THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, AND THIS PRODUCT IS SOLD STRICTLY “AS IS” AND “WITH ALL FAULTS”.
THE COMPANY SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL AND/OR INCIDENTAL DAMAGES,  INCLUDING WITHOUT LIMITATION LOSS OF USE, LOSS OF PROFITS, OR LOSS OF WAGES, TO THE  GREATEST EXTENT ALLOWED BY APPLICABLE LAW.
THIS WARRANTY DOES NOT APPLY IF THE PRODUCT HAS BEEN SUBJECTED TO POWER IN EXCESS OF ITS PUBLISHED POWER RATING. THIS WARRANTY DOES NOT COVER THE CABINET OR ANY APPEARANCE ITEM, USER ATTACHED ANTENNA, ANY DAMAGE TO RECORDS OR RECORDING TAPES OR DISCS, ANY DAMAGE TO THE PRODUCT RESULTING FROM ALTERATIONS, MODIFICATIONS NOT AUTHORIZED IN WRITING BY COMPANY, ACCIDENT, MISUSE OR ABUSE, DAMAGE DUE TO LIGHTNING OR TO POWER SURGES, SUBSEQUENT DAMAGE FROM LEAKING, DAMAGE FROM INOPERATIVE BATTERIES, OR THE USE OF BATTERIES NOT CONFORMING TO THOSE SPECIFIED IN THE OWNER’S MANUAL.
THIS WARRANTY DOES NOT COVER THE COST OF PARTS OR LABOR WHICH WOULD BE OTHERWISE  PROVIDED WITHOUT CHARGE UNDER THIS WARRANTY OBTAINED FROM ANY SOURCE OTHER THAN A COMPANY AUTHORIZED SERVICE COMPANY OR OTHER DESIGNATED LOCATION. THIS WARRANTY DOES NOT COVER DEFECTS OR DAMAGE CAUSED BY THE USE OF UNAUTHORIZED PARTS OR LABOR OR FROM IMPROPER MAINTENANCE. ALTERED, DEFACED, OR REMOVED SERIAL NUMBERS VOID THIS ENTIRE WARRANTY THIS WARRANTY DOES NOT COVER DAMAGE CAUSED BY TAMPERING, ABUSE, OR NEGLECT OF THE PRODUCT, OR BY PARTS NOT PROVIDED BY THE COMPANY.
THE COMPANY AND ITS SERVICE AND REPAIR FACILITIES ARE NOT RESPONSIBLE FOR DAMAGE OR LOSS OF  ELECTRONIC INFORMATION OR DATA STORED ON ANY RETURNED PRODUCT.
NO OTHER WARRANTIES
COMPANY LIMITS ITS OBLIGATIONS UNDER ANY IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO A PERIOD NOT TO EXCEED THE WARRANTY PERIOD. NO WARRANTIES SHALL APPLY AFTER THE  WARRANTY PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS AND SOME STATES DO NOT ALLOW THE EXCLUSIONS OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE. NO DEALER, DISTRIBUTOR, OR EMPLOYEE OF THE COMPANY IS AUTHORIZED TO MAKE ANY MODIFICATION, EXTENSION, OR MODIFICATION OF THIS WARRANTY.
If any term of this warranty is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.
TO OBTAIN SERVICE
COMPANY has appointed a number of Authorized Service Companies throughout the U.S.A. and Canada should your product require service. To receive warranty service you need to present your sales receipt or, if rented, your rental contract showing the place and date of the original owner’s transaction. If shipping the unit you will need to package it carefully and send it, transportation prepaid by a traceable, insured method, to an Authorized Service Company. Package the product using adequate padding material to prevent damage in transit. The original container is ideal for this purpose. Include your name, address, and telephone number where you can be reached during business hours.
On all complaints and concerns in the U.S.A. and Canada call Customer Support at 1-844-784-0000.
For hook-up and operation of your unit or to locate an Authorized Service Company, please call or visit:
AlphaTheta Music Americas, Inc.
1-844-784-0000
pioneerdj.com

DISPUTE RESOLUTION
Following our response to any initial request to Customer Support, should a dispute arise between you and COMPANY, COMPANY makes available its Complaint Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program before you exercise any rights under, or seek any remedies, created by Title I of the Magnuson-Moss Warranty-Federal Trade Commission Improvement Act, 15 U.S.C. 2301 et seq.
To use the Complaint Resolution Program call 1-844-784-0000 and explain to the customer service representative the problem you are experiencing, steps you have taken to have the product repaired during the warranty period and the name of the authorized Distributor/Dealer from whom the Pioneer DJ branded product was purchased. After the complaint has been explained to the representative, a resolution number will be issued. Within 40 days of receiving your complaint, COMPANY will investigate the dispute and will either: (1) respond to your complaint in writing informing you what action COMPANY will take, and in what time period, to resolve the dispute; or (2) respond to your complaint in writing informing you why it will not take any action.
RECORD THE PLACE AND DATE OF PURCHASE FOR FUTURE REFERENCE
Model No. ____ Serial No.
Purchase Date __
Purchased From __
KEEP THIS INFORMATION AND YOUR SALES RECEIPT IN A SAFE PLACE
UCP1219-A1
© 2020 AlphaTheta Corporation. All rights reserved.
AlphaTheta Corporation
6F, Yokohama i-Mark Place, 4-4-5 Minatomirai, Nishi-ku, Yokohama, Kanagawa 220-0012 JAPAN
Printed in China

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