voi SNSC 2.3.2 Electric Scooter User Manual
- June 6, 2024
- voi
Table of Contents
User Manual
SNSC 2.3.2
The product can be used from the age of 18 and by people with limited physical, sensory, or mental abilities. In addition, persons without prior experience or knowledge may use the product, provided they have been informed in advance of the safe use and dangers. Children should not play with this product. Maintenance and cleaning should not be performed by unsupervised children.
Product manual
This is a portable small electric vehicle that is ideal for covering short distances on public roads. The product has a modern, sporty design and is robust.
Product and parts
- Scooter
- Battery charger
- Instruction manual
Product specification
- Range: 60km
- Load capacity: 100kg
- Gradient: 14%.
- Total weight: 28kg
- Max. Speed: 20km/h
- Colour: orange/black
- Size: 11905171219mm
- Brakes: drum brakes front and rear
- Charging time: 3-4h (5A charger), 4-5h (4A), 5-6h (3A) and 6-7h (2A)
- Charging temperature: -10-40°C
- Usage temperature: -10-40°C
- Storage temperature: -20-45°C
Product drawing
Battery and charging instructions
Warning: Do not connect the charger to the scooter if charging cables or
the charging connection is moist.
The scooter is fully charged when the LED light on the charger changes from
red (charging) to green (charged). If the scooter is not charging, keep the
protection of the charging port on the scooter closed.
- The safety cover for the charging port should be replaced after the scooter has been charged.
- The scooter should be kept out of the reach of children during charging.
- Under no circumstances should a charger other than the one supplied to be used to charge the scooter. In addition, the supplied charger should only be used for this scooter.
- Never disassemble a charger that is not working. Please contact the manufacturer.
- The scooter should be charged in a dry, well-ventilated place.
- If you notice an odor or very high temperature during charging, stop charging immediately and contact the manufacturer.
Battery instructions
- The battery should not be stored near fire or corrosive environments as it is highly flammable.
- The label on the battery should not be obscured or removed.
- The battery compartment should not be opened to avoid damaging parts inside the battery. If the battery does not charge, please contact the manufacturer.
- To keep the battery in a healthy condition, it should be charged at regular intervals, every 20-30 days.
- Please only carry out battery swaps as depicted
Driving safety
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The scooter is a motor vehicle. Driving experience is necessary to be able to drive safely. Voi is not responsible for any injury or damage caused by incorrect driving behavior or by not following the instructions in this document.
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If all instructions and warnings in this manual are followed, the risk of injury can be significantly reduced but not completely eliminated. There is always a risk of loss of control, accidents, and falls when using the scooter. When using the scooter on public roads the local laws and regulations (StVO) must always be observed. Similar to other vehicles, higher speed leads to longer braking distances. Strong braking on slippery surfaces can lead to falls. Please ride carefully at all times and always keep a safe distance from other vehicles and participants in traffic.
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Please always wear an approved and suitable bicycle or skateboard helmet that protects your head in case of a fall.
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The first ride on the scooter should be made away from children, pedestrians, pets, vehicles, and other obstacles and potential hazards.
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Please always give pedestrians the right of way. If you are approaching a pedestrian from behind, make sure that you have sufficient visibility and reduce speed to walking speed. Please always comply with applicable rules and laws.
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The safety instructions in this document serve as a guide when you are on private property and the rules of the road traffic regulations do not apply. Voi is not responsible for any damages, injuries, accidents or legal proceedings that may arise from a violation of these safety instructions.
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The scooter should only be driven by persons who have read this manual. If you allow other people to ride the scooter you have borrowed, their safety is your responsibility. Help first time users until they are familiar with riding the scooter and ensure that they wear a helmet and, if necessary, additional pads.
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Before each journey, please ensure that the scooter and its components are in perfect condition. If the scooter makes unusual noises or an alarm is triggered, stop immediately and contact the manufacturer.
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Always be alert when operating the scooter. Drive with the foresight to anticipate potential hazards, obstacles, and changing road conditions.
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To reduce the risk of injury, please read all warnings in this document carefully. Drive slowly and never drive on roads where cars are present. The manufacturer recommends a minimum age of 18 years. Always observe the following safety instructions:
a. People who should not ride a scooter:
i. Persons under the influence of alcohol or drugs
ii. Persons who should avoid strenuous physical activity due to illness
iii. Persons who have balance problems or are unable to keep their balance
iv. Persons whose weight exceeds the maximum load
v. Pregnant women
b. Applicable laws and rules of road traffic should always be observed. The scooter may only be used where the law permits.
c. To ensure safe driving, it is essential that you drive with foresight and are sufficiently visible to other road users.
d. You should not ride in snow or rain, or on wet, muddy, icy, or otherwise slippery roads. Do not drive over obstacles (sand, gravel, etc.). This can lead to loss of control and thus to a fall.. -
Do not charge the scooter when the charger or power outlet is wet.
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As with other electronic devices, use a surge protector when charging the scooter.
This will protect the scooter and prevent damage due to overvoltage. Only use the charger supplied by Voi. Never use chargers from other products. -
Only use parts and accessories approved by Voi. Do not modify the scooter.
Modifications to the scooter may have a negative effect and increase the risk of injury and damage. It will also invalidate the product warranty.
Certification
The battery meets the requirements of UN/DOT 38.3.
EU Conformity
Hereby Voi Technology AB declares that the radio equipment type SNSC 2.3.2 is
in compliance with Directive 2014/53/EU. The full text of the EU Declaration
of Conformity is available at the following Internet address:
www.voiscooters.com.
The EU Declaration of Conformity can also be found in the annex to this
document.
Compliance Statement of the European Union – Battery Recycling Information
for European Union
Batteries or battery packaging must be marked in accordance with EU Directive 2006/66/EC on batteries, accumulators, and waste batteries and accumulators. The directive sets the framework for the disposal and recycling of batteries and accumulators in the EU. The marking is applied to all batteries, with an indication that the battery may not be disposed of conventionally but will be recycled at the end of its life.
In accordance with EU Directive 2006/66/EC, batteries and accumulators are to ensure that they are disposed of and recycled separately. The marking on a battery should also show the chemical symbol for the metals contained in the battery (Pb for lead, Hg for mercury and CD for cadmium). Users should never dispose of batteries and accumulators in the normal way. Instead, they should go to the designated collection points for the return, recycling, and processing of spent batteries and accumulators. It is important that customers and users are willing to help reduce any negative effects of batteries and accumulators on the environment and health.
Technical details on radio transmission
| Service | Frequency Range | Power Class | Maximal Output |
|---|---|---|---|
| BLE | 2402 – 2480MHz | Power Class 1.5 | 8 dBm |
| GSM-180o (B3) | 1710 – 1785MHz | Power Class 1 | 32 dBm |
| GSM-goo (B8) | 88o – 915MHz | Power Class 4 | 35 dBm |
| WCDMA B10 | 1920 – 1980MHz | Power Class 3 | 25 dBm |
| WCDMA B8 0 | 88o – 915MHz | Power Class 3 | 25 dBm |
| LTE-FDD Bi (2100 MHz) | 1920 – 1980MHz | Power Class 3 | 25 dBm |
| LTE-FDD B3 (1800 MHz) | 1710 – 1785MHz | Power Class 3 | 25 dBm |
| LTE-FDD B7 (2600 MHz) | 2500 – 257oMHz | Power Class 3 | 25 dBm |
| LTE-FDD B8 (goo MHz) | 88o – 915MHz | Power Class 3 | 25 dBm |
| LTE-FDD B20 (800 MHZ) | 832 – 962MHz | Power Class 3 | 25 dBm |
| LTE-FDD B28 (700 MHz) | 703 – 748 MHz | Power Class 3 | 25 dBm |
| GNSS | – | n/a |
Maintenance
Cleaning and storage
Please use a soft, damp cloth to clean the frame of the scooter. For difficult
to remove dirt, you can pre-treat with a toothbrush and toothpaste and then
clean with a soft, damp cloth. Scratches on the plastic parts can be polished
with fine sandpaper.
Note: Do not clean the scooter with alcoholic substances, vinegar, petrol
or other corrosive substances. These can corrode the surface of the scooter
and destroy it. Do not clean the scooter with a pressure washer.
Warning: Please ensure that the scooter is switched off, the charger cable
is not plugged in and the rubber protector is fitted to the charger connector
before cleaning the scooter, otherwise you may damage the electronic
components. Store the scooter in a cool, dry place. Do not leave the scooter
outside for long periods of time. If the scooter is exposed to sunlight and
extreme temperatures (hot or cold) for long periods of time, traces of wear
and tear on the plastic will become visible more quickly and the battery life
will be reduced.
Battery Maintenance
Do not store or charge the battery at temperatures outside the specified limit
(see specifications). Do not puncture the battery. Please comply with local
laws and regulations regarding battery disposal. Good maintenance of the
battery will significantly extend its life. The battery should be charged after
each use and it should be avoided that the battery is completely discharged.
Battery performance is best at room temperature (22 degrees Celsius). At
temperatures below freezing point, battery performance drops significantly. At
temperatures of -20 degrees Celsius, battery performance is halved.
Note: Typically, a fully charged battery in standby mode should last for
120-180 days, a low charged battery for 30-60 days. Please remember to charge
the battery after each use. If the battery is completely discharged, it may
damage the battery.
Warning: Do not attempt to disassemble the battery. Fire and Explosion
Hazard.
Warning: Do not drive if the ambient temperature is outside the specified
temperature limits of the device. Very high or low temperatures will affect the
scooter’s performance, which may result in injury or damage.
Voi Technology AB
Warfvinges Väg 34
112 51 Stockholm
Sweden
Voi Technology AB
Tegelbacken 4A, 111 52 Stockholm, Sweden
https://www.voiscooters.com
EU Self- Declaration of Conformity
We, Voi Technology AB ( Address: Tegelbacken 4A, 111 52 Stockholm, Sweden)
declare under our sole responsibility that the product:
Model: SNSC 2.3.2 (Including LTE IoT)
Type: Electric Kickscooter
To which this declaration relates is in conformity with the requirements of
the following EU Directives:
- Electromagnetic Compatibility Directive (2014/30/EU)
- Machinery Directive (2006/42/EC)
- Radio Equipment Directive (2014/53/EU)
- Regulation (EC) No 1907/2006 (REACH)
- RoHs Directive (2011/65/EU)
Conformity with these Directives has been assessed for this product by demonstrating compliance to the following harmonized standards and/or regulations:
● EN ISO 12100:2010
● EN 61000-3-2:2019
● EN 61000-3-3:2013
● EN 61000-3-3:2013+A1:2019
● EN 61000-6-1:2007
● EN 61000-6-3:2007+A1:2011+AC:2012
● EN 50581:2012
● EN 62133:2017
● EN 14619:2019
● EN 300 328 V 2.1.1
● EN 300 489-1 V2.1.1
● EN 300 489-17 V3.2.0
● EN 300 489-19 V2.1.1
● EN 300 489-52 V1.1.0
● EN 301 511 V12.5.1
● EN 301 908-1 V11.1.1
● EN 301 908-2 V11.1.2
● EN 301 908-13 V11.1.2
● EN 303 413 V.1.1.1| ● EN 55032:2015
● EN 55035:2017
● EN 60335-1: 2012+A11:2014+AC:2014+A13:2017+A1:2019+A14:2019+A2:2019
● EN 60950-1:2006+A1:2010+A11:2009+A12:2011+A2:2013
● EN 62133:2017
● EN 62311:2008
● EN 62321-4:2013+A1:2017
● EN 62321-5:2013
● EN 62321-6:2015
● EN 62321-7-1:2015
● EN 62321-7-2:2017
● EN 62321-8: 2017
● EN 60034-1:2010
● EN 60335-1:2012/A11:2014
● ST/SG/AC. 10/11/Rev6 Amend. 1 38.3
● ISO 6742-1:2015
● ISO 6742-2: 2015
● ISO 14878:2015
● ANSI/CAN/UL/ULC 2271: 2018
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Shahin Ghazinouri
VP of Hardware Engineering
January 25th, 2021
Proprietary and Confidential – © Voi Technology 2021
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