accesso 57136 Wearable Wireless Booking Device Instruction Manual

Prism V2
Q smart
Prism Product Manual

Reviewer
Assessor

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contents of this publication.
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The information contained in this document is the property of accesso. Except as specifically authorized in writing by accesso, the holder of this document shall keep the information contained herein confidential and shall protect the content in whole or in part from disclosure and dissemination to third parties and use same for evaluation, operation, and maintenance purposes only.
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Introduction

General Information
Accesso technology provides a Virtual Queuing System (QSmart) allowing guests to be able to make registrations for rides without the need to wait physically at the ride itself.
The Prism is a wearable device that is the customer interface to the Qsmart virtual queuing system. It is capable of communication using NFC, Bluetooth, and Sub-GHz communication.
It provides a color display using a very low power memory LCD and supports a full touch and swipe-based navigation interface. It also has a vibration motor for haptic feedback for user interaction and for alerts.

Facilities

• The Prism display is a 176 x 176 pixel LCD capable of 3-bit per pixel color images and text.
• The Vibration Motor causes the Prism to vibrate, as feedback and alerting mechanism.
• Powered by a replaceable 3032 coin-cell battery.
• The Prism wearable device includes three radio transceivers:
  o “Short-range” – Secure NFC 14443 chip (EMV, DESFire, MIFARE compliant)
  o “Medium range” – Bluetooth Low Energy 2.4GHz
  o “Long range” – Sub-GHz radio 868MHz (EU) & 915MHz (US)

Applications
The primary application of Prism is a ride reservation device used within the Qsmart Virtual Queueing System. The device is activated by scanning the band at an accesso NFC scanner. Guests using the system are issued with a Prism band, which enables them to make reservations for rides or shows by either tapping against registration points located in the park or by using the touch-swipe interface directly on the Prism band. The band is constantly updated with the current ride information, and the display enables the guest to see what rides they have reserved on the system and when it is time for their ride. When it gets close to their ride time the Prism will alert them using the vibration motor and display. A network of Long Range Base Stations provides the facility to remotely update the Prism in the event of changes to ride status that affects the guest’s ride registrations. Bluetooth base stations are able to track the movement of guests around the park, and provide the facility to locate Prisms at the park exit for the purposes of deactivating the device, and also for simple detection for theft prevention.

Installation

Location
The Prism is a wearable device that requires no permanent mounting or fixing. Like any piece of wearable electronic equipment, a certain amount of care is required to avoid permanent damage to the Prism. The Prism is designed to be waterproof under normal use to a depth of 3 meters.
Configuration
The exact configuration of the Prism varies from park to park and is controlled by a configuration program that is set up during the park installation. The configuration such as rides on the system, opening times, etc. can also be loaded via NFC at registration time.

Operation

Switching On
The Prism is activated by scanning the device on an NFC reader which is controlled by the accesso Qsmart system. The Prism receives sufficient power from the NFC signal to wake up the device and start the Qsmart application. Once woken up the band will need to be activated within a short period of time or it will automatically power off to save battery power.
Switching Off
Deactivation may be achieved through tapping the band against an NFC reader, as with activation or remotely via Bluetooth.
Battery Replacement
The battery can be replaced by disassembling the Prism by an approved sub- contractor. The device has been designed to typically last one season on a single CR3032 coin cell, which equates to approximately 200 days of use.

Specifications

Dimensions

Controls and Indicators

Power Requirements Controls and Indicators

Communications

Environmental Conditions

Operating temperature

Relative Humidity

Other restrictions
Avoid long-term exposure to direct sunlight. Avoid exposure to corrosive environments, e.g. saltwater. Do not leave immersed for extended periods.

Repair procedures

There are NO user-serviceable parts in the Prism. Please contact accesso LoQueue support should any problems arise, they will be able to guide you through some initial diagnostics which may rectify the problem. Should the problem persist you should request a Return Material Authorization (RMA) number from the accesso LoQueue Technical Services, this should be added to the Fault Report that must be completed and attached to any units for return and repair. All faulty devices should be returned to the local accesso LoQueue office.

Warranty Statement

accesso warrants for a period of 1 year from the date for shipment that each device supplied shall be free from defects in material and workmanship. During this period, if the customer experiences any difficulties with the product and is unable to resolve it by phone or e-mail with accesso to Technical Support, a Return Material Authorization (RMA) number will be issued. Following receipt of an RMA the customer is responsible for returning the product to accesso, freight pre-paid. accesso upon verification of a valid warranty will, at its option, repair or replace the product in question, and return it to the customer freight pre-paid. No services are provided at the customer’s site under this warranty. accesso warrants the Firmware within the device for a period of ninety (90) days from the date of shipment, that each Firmware package shall be free from defects and operate according to the accesso specifications. Any Firmware revisions required hereunder cover the supply of distribution media only and do not cover, or include any installation or upgrade of the product. accesso shall have no obligation to make repairs or to effect replacement required through normal wear and tear arising in whole or in part by catastrophe, fault or negligence of the user, improper or unauthorized use of the product, or use of the product in such a manner for which it was not designed, or causes external to the product. There are no understandings agreements, representations, or warranties, express or implied, including warranties of merchantability or fitness for a particular purpose, other than those specifically set out above, or by an existing contract between the parties. Any such contract states the entire obligation of accesso. The contents of this document shall not become part or modify any prior or existing agreement, commitment, or relationship between the parties. The information,  recommendations, descriptions, and safety information in this or any other documents supplied by accesso are based on general industry experience and judgment with respect to such hardware and firmware. This information should not be considered to be all-inclusive or cover all contingencies. No other warranties, express or implied, including warranties for fitness for a particular purpose or merchantability, or warranties from the course of dealing or usage of trade, are made regarding the information, recommendations, descriptions, and safety information contained herein and in Hardware and Firmware Specification documentation, or instructions supplied by accesso. In no event will accesso be responsible to the user in contract, tort (including negligence), strict liability, or otherwise for any special, indirect, incidental, or consequential damage or loss of equipment, plant or power system, cost of capital, loss of profits from revenues, cost of replacement power, additional expenses in the use of existing hardware or firmware, equipment or facilities, or claims against the user by its employees or customers resulting from the use of the information, recommendations, descriptions, and safety information supplied by accesso. accesso liability is limited (at its election) to (1) refund the buyers purchase price for such affected products (without interest) (2) repair such products, or (3) replacement of such products, provided, however, that the buyer follows the returns procedures outlined herein. Warranty claims must be received by accesso within the applicable warranty period. A replaced product, or part thereof, shall become the property of accesso and shall be returned to accesso at the purchaser’s expense. A Return Material Authorization number assigned by accesso must accompany all returned products.

Regulatory Statements

USA Conformity Statement
FCC ID: 2AKCM-57136
FCC warning statement:

• This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation.

• This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End-users must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

• Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
  RF exposure warning/ statement:

• This device complies with FCC RF radiation exposure limits for an uncontrolled environment in accordance with FCC rule part 2.1093.

Canada Conformity Statement

IC ID: 21963-57136
ISED Warning Statement

“Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry
Canada.
To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.”
“This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference,  and (2) this device must accept any interference, including interference that may cause undesired operation of the device.”
RF exposure warning/ statement:
This device complies with ISED Canada RF radiation exposure limits for an uncontrolled environment in accordance with RSS-102 Issue 5 Section 2.5.1.

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