KitchenAid W11396834A Dishwasher Side-by-Side User Guide

June 6, 2024
KitchenAid

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KitchenAid W11396834A Dishwasher Side-by-Side

KitchenAid W11396834A Dishwasher Side-by-Side

OPERATING INSTRUCTIONS

IMPORTANT: Before operating this appliance, make sure it has been properly installed according to the appliance’s Owner’s Manual.
NOTE: The display screen on the dispenser control panel will turn off automatically and enter “sleep” mode when the control buttons and dispenser pads have not been used for 2 minutes or more. While in “sleep” mode, the first press of a control button will only reactivate the display screen without changing any settings.
Touch any control button on the dispenser panel to activate the display screen. The home screen will appear as shown.

KitchenAid W11396834A Dishwasher Side-by-Side-1

For your convenience, your refrigerator and freezer controls are preset at the factory. When you first install your refrigerator, make sure that the controls are still set to the “mid-settings.” The factory recommended set points are 37°F (3°C) for the refrigerator and 0°F (–18°C) for the freezer.

IMPORTANT:

  • Wait 24 hours before you put food into the refrigerator. If you add food before the refrigerator has cooled completely, your food may spoil.
    NOTE: Adjusting the set points to a colder than recommended setting will not cool the compartments any faster.

  • If the temperature is too warm or too cold in the refrigerator or freezer, first check the air vents to be sure they are not blocked before adjusting the controls.

  • The preset settings should be correct for normal household usage. The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm.

  • Wait at least 24 hours between adjustments. Recheck the temperatures before other adjustments are made.

TEMPERATURE SET POINTS

To view and adjust the set points, press and hold the Temperature button for 3 seconds. When adjust mode is activated, adjusting information will appear on the display screen.
NOTE: To view Celsius temperatures, press the Light button when adjust mode is activated. To return the display setting to Fahrenheit, press Light again.

  • When adjust mode is activated, the display screen shows the refrigerator set point and “Refrigerator” appears.
  • Press Lock to raise the set point, or press Options to lower the set point
  • When you have finished viewing (and adjusting if desired) the refrigerator set point, press Temperature to change the display to show the freezer set point. When the zone has been changed, “Freezer” appears on the display screen.
  • Press Lock to raise the set point, or press Options to lower the set point.
  • When you have finished viewing (and adjusting if desired) both the refrigerator and freezer set points, press Measured Fill to save the settings.

NOTE: To exit without saving changes, press Ice Mode at any time while in adjust mode, or allow about 60 seconds of inactivity and adjust mode will turn off automatically.

  • The set point range for the refrigerator is 33°F to 42°F (0°C to 6°C).
  • The set point range for the freezer is –9°F to 5°F (–23°C to –15°C).

When adjusting temperature set points, use the following chart as a guide.

CONDITION: TEMPERATURE ADJUSTMENT:
Refrigerator too cold Refrigerator setting 1° higher
Refrigerator too warm Refrigerator setting 1° lower
Freezer too cold Freezer setting 1° higher
Freezer too warm / too little ice Freezer setting 1° lower

DISABLING SOUNDS

  • To turn off all control and dispenser sounds, press and hold Ice and Measured Fill at the same time for 3 seconds.
  • To turn all sounds back on, press and hold Ice and Measured Fill at the same time for 3 seconds again.

TURN COOLING ON/OFF

Your refrigerator and freezer will not cool when cooling is turned off. Follow the directions specific to your model.

  • To turn to cool off, press and hold the Lock and Measured Fill buttons at the same time for 3 seconds. When cooling is off, “Refrigeration Cooling Is Off” will appear on the display screen.
    IMPORTANT: To avoid unintentionally locking the dispenser or changing other settings, be sure to press both buttons at exactly the same time.

  • Press and hold Lock and Measured Fill for 3 seconds again to turn cooling back on.

MAX COOL

The Max Cool feature assists with periods of heavy ice usage, full grocery loads, or temporarily warm room temperatures. When Max Cool is active, the temperature display will not change.
To turn on the Max Cool feature, press the Options button to enter Options mode and then press Options again to activate the feature. The Max Cool icon will appear on the dispenser display.
The Max Cool feature will remain on for 24 hours, then returns to the previous temperature set points unless manually turned off. To manually turn it off, press the Options button to enter Options mode (unless you are already in Options mode) and then press Options again. When the feature has been turned off, the Max Cool icon will disappear from the dispenser display.
NOTE: If increased ice production is desired at all times, change the freezer control to a lower setting. Setting the freezer to a colder temperature may make some foods harder, such as ice cream.

MAX ICE

The Max Ice feature assists with temporary periods of heavy ice use by increasing ice production over a 24-hour period. When Max Ice is active, the temperature display will not change.
The Max Ice feature assists with temporary periods of heavy ice use by increasing ice production over a 24-hour period.

To turn on the Max Ice feature, press the Options button to enter Options mode, and then press the Temperature button to activate the feature. The Max Ice icon will appear on the dispenser display.
The Max Ice feature will remain on for 24 hours, then returns to the previous temperature set points unless manually turned off. To manually turn it off, press the Options button to enter Options mode (unless you are already in Options mode), and then press Temperature. When the feature has been turned off, the Max Ice icon will disappear from the dispenser display.
NOTE: If increased ice production is desired at all times, change the freezer control to a lower setting. Setting the freezer to a colder temperature may make some foods harder, such as ice cream.

SABBATH MODE

Sabbath Mode is designed for those whose religious observances require turning off the lights and dispensers.
In Sabbath Mode, the temperature set points remain unchanged, but the interior and dispenser lights turn off, all sounds and alarms are disabled, the dispenser display screen backlight turns off, and the dispenser pads are disabled.

  • To turn on Sabbath Mode, press and hold Light and Options at the same time for 3 seconds. When the feature turns on, “Sabbath Mode” will appear on the dispenser display.
  • To turn off Sabbath Mode, press and hold Light and Options at the same time for 3 seconds again.

POWER OUTAGE INDICATOR

The power outage indicator lets you know if the power supply to the refrigerator has been cut off and the freezer temperature has risen to 18°F (–8°C) or higher.
When power has been restored, “PO” repeatedly flashes on the display screen and the red Power Outage icon appears.

When the indicator is on, all other control and dispenser functions are disabled until you confirm that you are aware of the power outage.

  • To enable other functions, press Measured Fill to reset the display screen to its normal status.

DOOR AJAR ALARM

The Door Ajar Alarm feature sounds an alarm when the refrigerator or freezer door is open for 5 minutes and the product cooling is turned on. The alarm will repeat every 2 minutes. Close both doors to turn it off. The feature then resets and will reactivate when either door is left open again for 5 minutes.
NOTE: To mute the audible alarm while keeping the doors open, such as while cleaning the inside of the refrigerator, press any button on the control panel. The alarm sound will be turned off temporarily, but the Door Ajar icon will still be displayed on the dispenser control panel.

Online Ordering Information
For detailed installation instruction and maintenance information, winter storage, and transportation tips, please see the Owner’s Manual included with your appliance.
For information on any of the following items, the full cycle guide, detailed product dimensions, or for complete instructions for use and installation, please visit https://www.kitchenaid.com/service-and-support, or in Canada https://www.kitchenaid.ca/service-and-support. This may save you the cost of a service call. However, if you need to contact us, use the information listed below for the appropriate region.

United States:
1–800–253–1301
KtichenAid Brand Home Appliances Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022–2692

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