ZTE ZXHN H196Q Wireless Dual Band Gigabit AP-Extender User Manual
- June 6, 2024
- ZTE
Table of Contents
ZXHN H196Q
Home Gateway
User Manual
ZTE CORPORATION
Manual No:
Edition Time:
LEGAL INFORMATION
Copyright © 2021 ZTE CORPORATION. The contents of this document are protected
by copyright laws and international treaties. Any reproduction or distribution
of this document or any portion of this document, in any form by any means,
without the prior written consent of ZTE CORPORATION is prohibited.
Additionally, the contents of this document are protected by contractual
obligations All company, brand, and product names are trade or service marks,
or registered trade or service marks, of ZTE CORPORATION or of their
respective owners. This document is provided “as is”, and all express,
implied, or statutory warranties, representations, or conditions are
disclaimed, including without limitation any implied warranty of
merchantability, fitness for a particular purpose, title, or non-infringement.
ZTE CORPORATION and its licensors shall not be liable for damages resulting
from the use of or reliance on the information contained herein. ZTE
CORPORATION or its licensors may have current or pending intellectual property
rights or applications covering the subject matter of this document. Except as
expressly provided in any written license between ZTE CORPORATION and its
licensee, the user of this document shall not acquire any license to the
subject matter herein. ZTE CORPORATION reserves the right to upgrade or make
technical changes to this product without further notice. Users may visit ZTE
technical support website http://sup-port.zte.com.cn to inquire about
related information.
The ultimate right to interpret this product resides in ZTE CORPO-RATION.
Safety Precautions
Note:
Before using the device, read the following safety precautions. ZTE bears no
liability for the consequences incurred by violation of the safety
instructions.
Usage Cautions
- Read all the safety cautions carefully before using the device.
- Only use the accessories included in the package, such as the power supply adapter and battery.
- Do not extend the power cord, otherwise, the device will not work.
- The power supply voltage must meet the requirements of the device input voltage (The voltage fluctuation range is less than 10%).
- Keep the power plug clean and dry to prevent any risk of electric shock or other dangers.
- Disconnect all the cables during a lightning storm to prevent the device from being damaged.
- Power off and unplug the power plug when the device is not in use for a long time.
- Do not attempt to open the covers of the device. It is dangerous to do so when the device is powered ON.
- Power off and stop using the device under the conditions such as abnormal sound, smoke, and strange smell. Contact the service provider for maintenance if the device is faulty.
Environment Requirements
- Ensure proper ventilation to the device. Place the device away from direct sunlight.
- Keep the device ventilated and dry. Never spill any liquid on the device.
- Do not place any object on the device to prevent any deformation or damage to the device.
- Do not place the device near any source of heat or water.
- Keep the device away from any household appliances with strong magnetic or electric fields, such as microwave ovens and refrigerators.
Cleaning Requirements
- Before cleaning, power off the device, and unplug all the cables connected to the device, such as power cable, optical fiber, and Ethernet cable.
- Do not use any liquid or spray to clean the device. Use a soft dry cloth.
Environment Protection
- Do not dispose the device or battery improperly.
- Observe the local regulations about equipment disposal or treatment.
Environmental Information
The equipment you purchased has required the extraction and use of natural
resources for its production. It may contain substances that are hazardous to
people’s health and to the environment. To avoid putting such substances into
our environment and to reduce pressure on our natural resources, we ask that
you reuse or recycle your end-of-life equipment by using an accredited
electronics take-back system.
The symbols below indicate that this product should be reused or recycled and
not simply discarded. Please locate and use an appropriate reuse and recycling
site.
If you need more information on the collection, reuse, and recycling systems,
contact your local or regional waste administration. You may also contact your
equipment provider for more information on the environmental performance of
these products.
Overview
The ZXHN H196Q is an advanced router that supports dual-band concurrent 11ac
Wi-Fi. It provides High-Speed Internet, IPTV services through the GE uplink.
Those services are delivered by the gateway on your home network to the PCs,
STBs, gaming devices, and so on via the integrated interfaces: Ethernet, Wi-
Fi.
It supports the following features:
-
Gigabit Ethernet WAN Uplink
The ZXHN H196Q can provide Internet access through Gigabit Ethernet
WAN connection. So it is possible for ZXHN H196Q to provide Internet access choices to suit various broadband access networks. -
GE LAN Ports
The ZXHN H196Q is equipped with 2 Gigabit Ethernet LAN interfaces which provide higher bandwidth and speed for networking and make the device more future-proof. -
Dual Band Concurrent Wi-Fi
The ZXHN H196Q supports Dual-Band concurrent Wi-Fi up to 300Mbps(802.11n 2×2 @ 2.4GHz) and 1.7Gbps(802.11ac 4×4 @5GHz). Wi-Fi is a key feature for the end users to build up a home network without any cabling in the house or in the office. -
IPv4 / IPv6 Dual Stack
The ZXHN H196Q supports IPv4 / IPv6 dual stack mechanism for IPv6 network migration. -
Remote management
The ZXHN H196Q supports TR-069, including TR-098 data model. It is convenient for operators to facilitate large-scale deployment and maintenance by zero- touch provisioning.
2.1 Product Specifications
Technical Specifications
Dimension
| ****
110.5 mm (L) × 110 mm (W) × 100.7mm (H)
Power adapter
| Input: AC 100 V – 240 V, 50 Hz/60 Hz Output: DC 12.0 V, 1.5 A
Environment Requirements
Operation temperature
| ****
0 °C – 40 °C (32 °F – 104 °F)
Operation humidity
| ****
5% – 95% (non-condensing)
2.2 Package Check
After unpacking the ZXHN H196Q product, check that the following items are
complete.
Name
|
Quantity
---|---
ZXHN H196Q
|
1
Power adapter
|
1
RJ-45 Ethernet cable
|
1
User manual
|
1
Note:
The list is only for reference. The actual contents may vary from the list.
If any item is found to be wrong, missing, or damaged, contact your service
provider. Keep the package and all the items in good condition if you want to
replace the product.
Installation Preparation
3.1 Hardware Description
Front panel
Figure 3-1 shows the front panel of the ZXHN H196Q.
Figure 3-1 The Front Panel
Indicator Color|
Status
|
Definition
---|---|---
Red|
Solid
| The device is being started or the device is abnormal.
|
Flashing
| The uplink connection is failured, or failure to configure synchronization
in the Extender mode.
---|---|---
Green|
Solid
|
The uplink connection is normal.
Flashing
| The WPS negotiation connection is being implemented.
Blue
|
Solid
| In the Extender mode, the wireless uplink signal is strong, or the connection is successful and the configuration synchronization is successful in the Extender mode.
Flashing
| In the Extender mode, the wireless uplink signal is weak.
Red and purple|
Flashing
| Flashing red, green, and blue at the same time. The device is upgrading software.
Rear panel
Figure 3-2 shows the interfaces and buttons on the back panel of the ZXHN
H196Q.
Figure 3-2 The Rear Panel
Interface/Button
|
Function
---|---
Power
| Power supply port, it is connected to the power adapter.
Reset
| During the power ON period, hold on to this button for more than 5 seconds
to reset the current settings to the factory default setting, and then the
system restarts automatically.
---|---
WAN
| RJ-45 port is used to connect to the uplink access network.
LAN1/LAN2
| RJ-45 port is used to connect the modem to a computer, STB, or other network devices.
Interface/Button
|
Function
---|---
USB
| Standard USB interface, connected to a USB storage device for file sharing, fast backup, and data restoration.
WPS*
| WPS Push Button, press this button to enable or disable the WPS function.
- *The WPS button is located in the front of the device, but there is no mark.
3.2 Hardware Connection
Figure 3-3 shows the devices that are connected to interfaces of the ZXHN
H196Q.
Figure 3-3 Cable Connection
The factors affecting the wireless network coverage range include the location of the product, the distance between the product and a wireless terminal, the number of obstacles, obstacle material, density, and interference source. It is recommended that you place the product in accordance with the following principles to maximize the strength of wireless signals.
- The product should be far away from the objects affecting the wireless signal propagation, for example, an object with high reflectivities such as a metallic object or a mirror.
- The product should be far away from an electrical appliance with a strong magnetic or electric field, for example, a microwave oven, a refrigerator, a wireless router, a cordless phone, or a Bluetooth product.
- The product should be installed on the same floor as the applied area.
- Do not put other objects on the product. Try to reduce the number of obstacles between the product and a wireless terminal.
- Horizontally place the product in the middle of the applied area and do not put it in a corner.
- Do not place the product at a high position while it is placed horizontally. The recommended height is 1.2 to 1.5 meters.
Troubleshooting
The green indicator on the front panel is off after the device is powered on.
- The wireless network is not enabled and checking the configuration of the wireless network.
- The indicator function is disabled.
- The uplink signal is weak in the Extender mode and checking the uplink connection
The red indicator on the front panel is flashing after the device is powered on.
- The WAN link is not established.
- The Ethernet cable is not correctly connected to the WAN interface.
- Please contact the service provider for help.
Unable to connect to the network.
- Check that the Ethernet cable is correctly connected to the WAN interface and the Ethernet cable is correctly connected to the LAN interface.
- Check the indicator on the front panel is solid red or flashing red.
Restore the factory default settings.
After the power is on, use a needle to press the button for over 5 seconds to
restore the default factory settings.
FCC Statement
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to
FCC RF Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
a minimum distance of 20cm between the radiator and any part of your body.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
The device for operation in the band 5150–5250 MHz is only for indoor use to
reduce the potential for harmful interference to co-channel mobile satellite
systems
This equipment complies with ISED RSS-102 radiation exposure limits set forth
for an uncontrolled environment. This equipment should be installed and
operated with a minimum distance of 20cm between the radiator and any part of
Caution!
The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
ISED Warning Statement
This device contains license-exempt transmitter(s)/receiver(s) that comply
with Innovation, Science, and Economic Development Canada’s licenceexempt
RSS(s). Operation
is subject to the following two conditions:
- This device may not cause interference.
-
This device must accept any interference, including interference that may cause undesired operation of the device.
CERTIFICATIONCHECKER
DATE
ZTE
Address: No_55, Hi tech Road South, ShenThen; P,R,China
Postcode: 518057
Tel: +86-755-2677 1900
URL: http://supportzte.com.cn
E-mail: support@zte.com.
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>