Goldline SAB4GL Gas Cooktop User Manual

GOLDLINE GAS COOKTOP
(SAB SERIES)
USER MANUAL Built-in Gas Hobs
Installation and User manual
Model numbers covered in this manual:
SAB301GL, SAB302GL, SAB2GL, SAB3GL, SAB402GL
SAB603GL, SAB4GL SAB704GL, SAB5GL

NOTE: This User Instruction Manual contains important information, including safety & installation points, which will enable you to get the most out of your appliance.

This manual explains the proper installation and use of your appliance, please read it carefully before using it even if you are familiar with the product. The manual should be kept in a safe place for future reference. In case of failure, only the Authorized Technical Service may repair this hob. Otherwise, the guarantee will be null and void.

Warning
General safety

• The appliance may only be installed and connected by trained, Authorised persons.

• Built-in appliances may only be used after they have been built in to suitable built-in units and work surfaces that meet standards.
  In the event of faults with the appliance or damage to the glass toughened (cracks, scratches, or splits), the appliance must be switched off and disconnected from the electrical supply, to prevent the possibility of an electric shock.
  Repairs to the appliance must only be carried out by trained Authorised persons.
  The technical and identification data for the hob figure on the reference plate fixed to the appliance.
  This reference plate must be consulted before making the electrical connections.

• The electrical connections must be made by specialists aware of the legal and regulatory, requirements in each country.

• If the cable is damaged in any way it must be replaced by the manufacturer or after-sale service or by authorized technical staff, to avoid a hazard. Correct use People (including children) who, because of their physical, sensory or mental capabilities or their inexperience or ignorance are not able to use the device safely, should not use this device without supervision or instruction by a responsible person.

This appliance should be used only for normal domestic cooking and frying of food.
The appliance must not be used as a work surface or as a storage surface.
Additions or modifications to the appliance are not permitted.
Do not place or store flammable liquids, highly inflammable materials, or fusible objects (e.g. plastic film, plastic, aluminum, cardboard) on or near or below cupboards and drawers of the appliance.
Do not heat an empty pan on the appliance.
Do Not Use this Appliance as Space Heater
We don’t recommend after-market lids or cover fitted with this product.
When the appliance is installed in a marine craft or in a caravan, it shall not be used as a space heater.
Do Not Modify This Appliance.

Children’s safety
The cooking zones will become hot when you cook. Therefore, always keep small children away from the appliance.
The appliance is not intended for use by young children or infirm persons without supervision.
Young children should be supervised to ensure that they do not play with the appliance.

Safety during use
Remove stickers and film from the glass-ceramic.
There is the risk of burns from the appliance if used carelessly.
Cables from electrical appliances must not touch the hot surface of the appliance or hot cookware.
Overheated fats and oils can ignite very quickly. Warning! Fire hazard!
Switch the cooking zones off after each use.
Users with implanted pacemakers should keep their upper body at least 30 cm from cooking zones that are switched on.
Risk of burns! Do not place objects made of metal, such as knives, forks, spoons, and saucepan lids on the cooking surface, as they can get hot.

Safety Instructions and Product Description

Do not use or store flammable materials in the appliance storage drawer or near this appliance.
Do not spray aerosols in the vicinity of this appliance while it is in operation.
For LPG appliance:- Do not use this appliance in a marine craft or caravan.
This hotplate must be installed in accordance with: AS 5601 -Gas Installations ( for Australia) NZS 5261 – Code of Practice for the Installation of Gas Burning Appliances and  Equipment ( for New Zealand) Local gas fitting regulations AS/NZS 3000 – Electrical Installations ( Wiring Rules) Building codes Any other relevant statutory regulations.
Check the gas type label on the underside of the hotplate, adjacent to the gas connection to ensure it corresponds to the installation gas supply. If in doubt contact the supply authority.
The power supply cord (supplied) must not touch against any hot surfaces and must be placed so that its temperature does not exceed 75 degrees at any point along its length.
After connecting to gas, check for leaks using the soapy solution, never a naked flame.
Where a flexible hose assembly is used, ensure it is approved to AS/NZS 1869, Class B, or D. Any hose assembly used must be restrained from accidental contact with the flue outlet of an under bench oven. The hose is not to exceed 1.2m in length.
If you are required to transport the Goldline product to the Company or its service agent, you must ensure it is safely disconnected by a qualified tradesman and securely packed and insured. The Company does not accept any responsibility for loss or damage of the Goldline product prior to it being received by the Company or its service agent.
Please dispose of or recycle any packaging material.

How to avoid damage to the appliance
The glass toughened can be damaged by objects falling onto it.
The edge of the glass-ceramic can be damaged by being knocked by the cookware.
Cookware made of cast iron, cast aluminum, or damaged bottoms can scratch the glass toughened if pushed across the surface.
Objects that melt and things that boil over can burn onto the glass-ceramic and should be removed straight away.
Do not use the cooking zones with empty cookware or without cookware.
To avoid damaging cookware and glass ceramics, do not allow empty saucepans or frying pans to keep heating by the hob.
The ventilation gap of 5mm between the worktop and front of the unit underneath it must not be covered.
Do not modify this appliance.

This unit is not designed to be used with any aftermarket lids or covers.
Safety when cleaning
For cleaning, the appliance must be switched off and cooled down.
For safety reasons, the cleaning of the appliance with steam jet or high- pressure cleaning equipment is not permitted.
Disposing of the device When disposing of the device, do not bring it to regular municipal waste containers. Instead, bring it to electrical and electronic waste recycling and reuse center. A relevant label has been put on the device, its instructions manual, or the package. The device has been manufactured of recyclable material. By bringing old devices to a recycling collection center, you show that you care about nature. Ask your local environmental care authority for information on the location of such facilities.

Layout for different models will vary.
Please see the SPEC table for the burner details of each model.

Accessory Name

|

Picture ( for reference only, the physical unit may be different)

|

Quantity

---|---|---

User Manual

| |

1

Installation clip

| |

3

Screws ST4.2×18

| |

3

Adhesive sealing tape

| |

3

Natural gas regulator

| |

1

Test point adapter

| |

1

Items| Unit| SAB 301GL| | SAB 302GL| | SAB402GL| | SAB2GL| | SAB3GL| | SAB603GL| | SAB4GL| | SAI3704GL| | SAB5GL
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---
Ignition| | DC 1.5V Battery| 240V 50Hz| DC 1.5V Battery| 240V 50Hz| DC 1.5V Battery| 240V 50Hz| DC 1.5V Battery| 240V 50Hz| DC 1.5V Battery| 240V 50Hz| DC 1.5V Battery| 240V
50Hz| DC 1.5V Battery| 240V 50Hz| DC 1.5V Battery| 240V
50Hz| DC 1.5V Battery| 240V
50Hz
Type Reference| | D| | 0| | D| | D| | 0| | D| | D| | D| | D
DC/AC Top plate material| | 8mm toughen Glass| 8mm toughen Glass| 8rnm toughen Glass| 8mm toughen Glass| 8mm toughen Glass| 8mm toughen Glass| 8mm toughen Glass| 8mm toughen Glass| 8mm toughen Glass
Glass color| Black/White                  Black/White                  Black/ White                 Black/White                  Black/White Black/White                Black/White                Black/White Black/White
Glass ssS ha pe| |  Square|  Square| |  Square| |  Square| |  Square| Rectangular                         Rectangular Rectangular                        Rectangular
Nos. of hob| | 2| | 2| 2| | 2| | 2|    3|     4| 4
Ga s type| NG/LPG/TG| NG/LPG/TG                   NG/LPG/TG| NG/LPG/TG| N G/LPG/TG| NG/LPG/TG| NG/LPG/TG                 NG/LPG/TG NG/LPG/TG
Flame failure device| Yes| |  Yes|      Yes| |     Yes| |     Yes| |     Yes| |  Yes|     Yes| |  Yes
Gas pressure| Kpa|  IG/LPG/TG| N G/LPG/TG   N G/LPG/TG G/LPG/TG   NG/LPG/TG NG/LPG/TG NG/LPG/TG   N G/LPG/TG NG/LPG/TG
| 1.0/2.75/1.0  1.0/2.75/1.0    1.0/2.75/1.0     1.0/2.75/1.0    1.0/2.75/1.0 1.0/2.75/1.0  1.0/2.75/1.0   1.0/2.75/1.0   1.0/2.75/1.0
Gas inlet connection| Screw-1/2″ SSP  Screw-1/2″BSP  Screw-1/2″BSP Screw-1/2″BSP  Screw-1/2″BSP Screw-1/2″BSP Screw-1/2″BSP   Screw-1/2″BSP Screw-1/2″BSP
Tray Depth| mm| 43| | 43| | 43| | 43| | 43| | 43| | 43| | 43| | 43
Side clearance from the periphery of each burner to any combustible surface| ram| 200| | 200| | 200| | 200| | 200| | 200| | 200| | 200| | 200
Clearance from a base tray of the cooker to its non-com bistable material underneath| mm| 50| | 50| | 50| | 50| | 50| | 50| | 50| | 50| | 50
Base tray| VV x D mm| 260X480| | 260X480| | 400×450| | 660X340| | 810X400| | 550X470| | 880X400| | 596X468| | 880X400
Top plate| W x 0 x H mm| 300X520X4| 300X520X4| 520X450X4| 750X450X4| 860X460X4| 640X500X4| 930X450X4| 640X500X4| 930X450X4
Cut-out| W x D mm| 265 )(485| 265X485| | 665X345| 8153(405| 555X475| 885X| 601X473| 885)(405
Net weight| Kgs| | | 1| | 1405X455| | 1| I| | | 1| | 1| | I| | I

Bench cut out and cooktop dimension by model number.
See specs table on page 6 for details of bench cut out and other important information for each model.
The following is a guide to your installation layout.

According to Australian regulations, the minimum clearance between a gas cooktop element or burner component is:

• 600mm of vertical clearance to a combustible surface and 200mm of horizontal distance to a vertical surface. If these measurements can’t be met, the surface in question must be protected with a fire-resistant material in accordance with AG/601.
• 600mm to a rangehood
• 750mm to an exhaust fan.

It’s worth noting that with exhaust fans and range hoods there isn’t a specific clearance requirement under the Building Code of Australia. Like all appliances though, these need to be installed according to statutory requirements, and so that the installation meets the manufacturer’s specifications.

1. The Standard also states that the horizontal clearance from a hotplate or burner to a vertical combustible material (like an acrylic splashback, for example) should be over 200mm. If not, the splashback or other material needs to be protected with non-combustible material to a height of 150mm for the full length of the cooker.
2. Place burner box Apply the adhesive sealing tape to the underside lip of the burner box. Shown at G opposite. Place burner box into cutout hole and fit clamping brackets to clamp the hotplate to the bench.
3. Fit burners and trivet. Replace burners and ensure they are correctly repositioned over the ignitor( S) and \ thermocouple ( T). The ignitor( S) must be clean for trouble-free sparking. Test burner ignition and burner flame for correct operation, If the burner is placed correctly it will not rotate on its supports. The DCC( Wok) burner(  diagrams below) does not fit over the igniter or thermocouple but must be placed on its supports.
4. Electrical connection. Install a 10 amp general purpose outlet( GPO) in accordance with relevant electrical standards and/or codes of practice applicable. The power supply cord( supplied) must not touch against any hot surfaces and must be placed so that its temperature does not exceed 75℃ at any point along its length. After having installed the hotplate, the GPO must always be in an accessible position.
   | Wiring diagram for: SAB301GL, SAB302GL, SAB402GL SAB2GL
   ---|---
   | Wiring diagram for SAB3GL SAB603GL
   | Wiring diagram for SAB4GL, SAB4GLH, SAB704GL,
   | Wiring diagram for SAB5GL
5. Gas connection
   Install in accordance with relevant gas standards and/or codes of practice applicable. Connect the elbow fitting to the appliance gas manifold connection and check that seals between the elbow and manifold connection are in place and in good condition.
   For Natural gas: connect the natural gas appliance regulator (pictured opposite) with an integral test point using approved gas thread tape or compound to the elbow fitting.
   For Universal LPG: connect the Test point adapter (pictured below) with the integral test point using approved gas thread tape or compound to the elbow fitting.

Ensure the supply connection point, test point, and natural gas regulator adjustment screw (for Natural gas installation) are accessible for testing and/or adjustment with the hotplate in the installed position. Where a flexible hose assembly is used, ensure it is approved to AS/NZS 1869, Class B, or D with max. length of 1.2m. Any hose assembly used must be restrained from accidental contact with the flue outlet of an under-bench oven. This hose assembly shall be suitable for connection to a fixed consumer piping outlet located as follows: Hotplates at a point 800 mm to 850 mm above the floor and in the region outside the width of the appliance to a distance of 250 mm.
Note: If the clearance between side and rear walls and periphery of the burner is less than 250mm, the walls must be protected with a non-combustible The protection must minimum distance of 450mm above the burner. Horizontal surfaces less than 650mm vertically above the hotplate must also be protected.

After connecting to gas, check for leaks using a soapy solution, never a naked flame. Fit the duplicate data plate ( supplied in a separate bag) on a surface adjacent to the hotplate, for example, the inside of the cupboard door so it is clearly visible for any service technician.
SETTING THE GAS PRESSURE: Fit a manometer with a 6 mm rubber hose to the test point on the regulator ( for natural gas). For all the models, light all burners on and adjust test point pressure to 1.00 kPa. Turn burners off and on again and recheck the pressure is the same asset previously or adjust as required.
TEST FOR CORRECT OPERATION : After installation and test point setting, each burner ignition and operation must be tested individually and with all burners operating. This testing must be done by the installer before leaving.
ADJUSTING THE BURNER MINIMUM FLAME HEIGHT : NOTE: This adjustment can only be performed by authorized service personnel. The minimum burner flame is factory adjusted for the gas type stated on the gas type label adjacent to the gas connection and should not require adjustment. Adjustment may be required if the hotplate has been converted from Natural gas to Uni-

The hotplates are fitted with mains-powered electronic spark ignitors, so must be connected to the mains power supply ( i.e. nominal 220 -240 V ac) to operate. If power is not available, the hotplate will still work but the burners will have to be lit with a match or similar. Depressing the gas control knob of any burner will activate the spark ignition for all burners. To light the burner, turn the gas control knob to the High Flame setting of the burner to be lit, while at the same time depressing the gas control knob to activate the spark ignition. Once the burner is alight continue to depress the gas control knob for 5 – 10 seconds to allow the flame safeguard to activate. If when you release the gas control knob, the burner flame goes out the flame safeguard has not heated up enough so repeat the ignition procedure after waiting 1 minute for gas to disperse. If problems with burner lighting persist, refer to the TROUBLESHOOTING section of these instructions. If power is not available, light a match or similar, then turn the gas control knob for the burner to be lit, to the High Flame setting. Once again if problems with burner lighting persist, refer to the TROUBLESHOOTING section of these instructions. When burner lights, adjust desired

BURNER AND UTENSIL CHOICE
The maximum utensil ( pan) diameters in millimetres ( mm) for each burner are:
For Natural Gas hotplates
Auxiliary ( small) and Semi-Rapid ( medium) = 195 mm
Rapid ( large) = 230 mm
DCC ( wok) = 400mm
For Universal LPG hotplates
Auxiliary ( small), Semi-Rapid ( medium) and Rapid ( large) = 195 mm
DCC ( wok) = 270 mm
The minimum utensil (pan) diameters in millimeters (mm) for each burner are:
Auxiliary (small)=80 mm
Semi rapid ( medium)= 140mm
Rapid (large) and Triple ring ( wok)= 195mm

For the best efficiency and to ensure the utensils handle does not overheat, place the utensil centrally on the burner and adjust the flame height so all the flame remains under the utensil.

| Do not place anything, eg. flame tamer, asbestos mat, between pan and pan support as serious damage to the appliance may result.
---|---
| Do not remove the pan support and enclose the burner with a wok stand as this will concentrate and deflect heat onto the hotplate.
| Do not use large pots or heavy weights which can bend the pan support or deflect flame onto the hotplate.
| Locate the pan centrally over the burner so that it is stable and does not overhang the appliance.
| Use only wok support supplied or recommended by the manufacturer of the appliance.

NOTE: Enclosure may be circular or square

Cleaning and maintenance should be carried out with the appliance cold, especially when cleaning the enamel parts. Avoid using alkaline or acid substances (lemon juice, vinegar, etc.) on the surface.

CERAMIC GLASS PANEL
The ceramic glass hob of the hotplate must be cleaned regularly ( e.g. weekly) to ensure the long life expectancy of the hot plate.
Ensure the hot plate has been cooked. Wash down with warm soapy water and rinse with clean water. Dry with a warm cloth.
NOTE: Ensure that wiping is done along the grain of the ceramic glass top to prevent any unsightly crisscross scratching patterns from appearing.

TRIVETS (UTENSIL SUPPORTS
Enameled parts must only be washed with a sponge and soapy water or with non- abrasive products. Rinse with clean water. Dry with a clean dry cloth.
BURNERS
Remove trivets from the hob. Ensure that burners are cool. Remove the burner’s enameled cape and aluminum burner crown (F) Wash down with warm soapy water and rinse with clean water.
Dry with a clean dry cloth.
Use a cotton bud, toothbrush, or some other similar item to clean out any incrustations or dirt from the four holes marked (H)
Replace burners and ensure they are correctly repositioned over the igniter (S) and thermocouple (T). The igniter (S) must be kept clean for trouble-free sparking. Test the burner ignition and burner flame for correct operation.
The DCC (wok) burner ( bottom diagram) does not fit over the igniter to a thermocouple for positioning but must be placed on its supports.
If the burner is in the correct position it will not rotate.
Before Installation :
Before cutting into any benchtops, ensure the minimum clearances to walls, adjacent surfaces and overhead surfaces required by the relevant gas appliance installation code ( see above) will comply. Dimensions are specified in millimeters ( mm)
Overhead cupboards and range hood = 600 mm. Side and rear clearance = 200 mm to any burner edge. Overhead exhaust/When you have installed the hob, make sure that
The GPO (general purpose outlet) must always be in an accessible position.
The supply connection point, test point, and natural gas regulator adjustment screw (for Natural gas installation) are accessible for testing and/or adjustment with the hotplate in the installed position.
TO BE INSTALLED ONLY BY AN AUTHORIZED PERSON
Place burner box Apply the adhesive sealing tape to the underside lip of the burner box. Shown at G opposite. Place burner box into the cutout hole and fit clamping brackets to clamp the hotplate to the bench.

Electrical connection. Install a 10 amp general purpose outlet( GPO) in accordance with relevant electrical standards and/or codes of practice applicable. The power supply cord( supplied) must not touch against any hot surfaces and must be placed so that its temperature does not exceed 75 degrees at any point along its length. After having installed the hotplate, the GPO must always be in an accessible position.

GAS CONVERSION INSTRUCTIONS:
The manufacturers servicing instructions detail how authorized personnel may convert the hotplate from Natural gas to LPG or from LPG to Natural gas. Contact the manufacturer or agent as required.
Converting to a different gas type
When converting from LPG to NG ensure that the LPG test point is removed and replaced with an approved NG regulator supplied in the kit. The test point pressure must be adjusted to 1.00 kPa with the largest burner operating at the maximum flame.

Table of injector sizes.

GAS TYPE| WOK
(OUTER)| WOK
(INNER)| SEMI RAPID| AUXILIARY
---|---|---|---|---
LPG| 1.1| 0.5| 0.69| 0.5
NG| 1.8| 0.8| 1.18| 0.9
HKTG| 3| 1.45| 1.75| 1.3

Changing the jets:

1. Remove pan supports, burner heads, and cups.
2. Use a 7mm socket to unscrew and remove the jets, replacing them with those supplied in the kit. Ensure that the correct jets are fitted to the corresponding burner ( see spec table)
3. Fit the gas type label supplied with this kit next to the gas connection point and remove the existing label.

Setting the minimum flame level:

1. Remove panels, knobs, and water dish.
2. Reassemble the burner heads, caps, and knobs.
3. Light one of the burners and turn the tap to maximum flame.
4. Use a thin blade screwdriver to turn the by-pass screw located on the right of the gas tap shaft as shown in the image on the right. Turn the by-pass screw fully counterclockwise. The result should be a small, stable flame that is uniform around the entire burner ring, if not turn the by-pass screw clockwise until satisfied with the flame.
5. Check that the burner does not go out when the tap is turned quickly from the maximum to minimum position.
6. Repeat for each burner.
7. Remove the burner heads caps and knobs
8. Reassemble panels, burner heads, caps, knobs and pan supports.

Gas Conversion (NG to LPG)
If the required gas conversion kit is not supplied with your appliance, Gas conversion shall only be undertaken by an authorized person.
The NG to LPG conversion kits contains:

• Test point adaptor
• Auxiliary jet dia 0.50mm
• LPG gas type label
• Semi rapid jet dia 0.65
• Wok jet dia 0.5mm (Inner) + dia 1.10mm (Outer)

GAS CONVERSION ( LPG TO NG)
If the required gas conversion kit is not supplied with your appliance, you can order one from GOLDLINE.
Gas conversion shall only be carried out by an authorized service technician.

The conversion kit contains:
-NG regulator
-NG Gas type label
-Auxiliary jet dia 0.9mm
-semi Rapid jet dia 1.1mm
-Wok jet dia 0.8mm inner and 1.8mm outer

TROUBLESHOOTING

Servicing of the hotplate must only be done by an authorized service representative (see back of this booklet) and the hotplate must not be modified. Power must be disconnected before any servicing or maintenance is conducted.

Abnormal conditions include:

• Excessively yellow or sooting flame type.
• Flame lifting off the burner ports.
• Flame lighting back into the burner (normally associated with a popping sound)
• The objectionable odor of the flames combustion products.
  Should a faulty condition develop in the hotplate that is not described above, refer to the following table first for possible causes and remedies prior to contacting an authorized service representative. Servicing beyond the remedies listed shall only be undertaken by an authorized service representative.

FAULT ISOLATION CHART

FAULT

| CAUSES|

REMEDY

---|---|---
The burner will not light| 1. Air in the gas line
2. Blockage inline
3. Ignition not sparking
4. Flame failure device faulty
5. Check the battery (applicable to DC version)| 1. Purge gas line
2. Traceback and clear
3. Check lead and electrode
4. Replace thermocouple and test
5. Replace the battery
Burner lights back to the injector| 1.  Excessive lint up burner mixing tube
2.  Excessive gas pressure| 1.  Remove and clean burner
2.  Check gas regulator pressure. Adjust if necessary.
Burner has ex- plosive ignition| 1. Excessive gas pressure| 1. Check gas regulator pressure. Adjust if necessary.
Ignitor not sparking| 1.  Electrode gap
2.  Ignition connection| 1.  Check gap, adjust if not between 4-5mm
2.  Check connection to ignite-tor, replace if faulty.

SERVICING INSTRUCTIONS
WARNING! DANGER 240
VOLTS 50Hz
DISCONNECT POWER BEFORE SERVICING UNIT DO NOT
MODIFY THIS APPLIANCE

MINOR ADJUSTMENT

Access to By-Pass Screw
– Light the burner and turn to the minimum setting (marked small flame).
The flame should minimum setting and should not extinguish when passing from maximum setting to low setting.
– If adjustment is necessary, remove the control knob by pulling upward. The bypass screw is accessible via the control knob Turn the bypass screw anti- clockwise to increase the turn-down rate Access to the manifold, gas taps, and burner assembly
– Remove glass hob and control knobs.
– To remove gas cocks. Unscrew the locking nut (between cock and burner). Remove screws, the cock can now be removed from the manifold. If access to the barrel is required, remove two screws, which retain the spindle to the body. If lubricating the mechanism uses Regosine Moly LM or other approved grease.
To replace electrode
– Remove screw from the clamp holding the electrode and thermocouple and note the adjustment setting height of each. Replace electrode and then fit clamp and screw.

WARRANTY
1.1 In this warranty:
1.1.1 Australian Consumer Law means the law as set out in Schedule 2 of the Competition and Consumer Act 2010;
1.1.3 Consumer means a “consumer” as that term is defined in Section 3 of the Australian Consumer Law as the original purchaser of a Goldline product;
1.1.4 Consumer Guarantees means the guarantees under the Australian Consumer Law;
1.1.5 You mean the Consumer.
1.2 Nothing in this warranty affects any person’s rights under the Australian Consumer Law.
The benefits to any Consumer under this warranty are in addition to the rights and remedies available under any Consumer Guarantees.
1.3 Subject to the other clauses of this warranty, the Company warrants to the Consumer that the Goldline product will be free of manufacturing defects and will perform to the  Company’s specifications.

1.4 The benefit of this warranty extends only to the Consumer as the original purchaser of a Goldline product that is installed in a residential property.
1.5 This warranty commences on the date of purchase of the Goldline product by the Consumer and continues for the benefit only of the Consumer until the expiry of two ( 2) years (Warranty Period ).
1.6 If within the Warranty Period a manufacturing defect is discovered in the Goldline product or it fails to perform to the Company’s specifications as a result of some defect in materials, components, or workmanship ( Defect) then the Company will, at its option, repair the Goldline product or supply a replacement Goldline product free of charge. A replacement Goldline product may differ from the original product purchased by the Consumer.

1.7 This warranty will not apply to any Goldline product:
1.7.1 Installed by any person other than a qualified tradesperson; or
1.7.2 Subjected to misuse, neglect, negligence, or accidental damage; or
1.7.3 Operated in any way contrary to any operating or maintenance instructions; or
1.7.4 Improperly handled, installed or maintained; or
1.7.5 Altered or modified prior to or after installation; or
1.7.6 Damaged directly or indirectly by power surges, electrical storm damage, or connection to the incorrect power supply
Australian Consumer Law requires the inclusion of the following statement with this warranty: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
IN ORDER TO MAKE A CLAIM UNDER THIS WARRANTY, THE CONSUMER MUST CALL GOLDLINE – 03 9799 9660 (AUSTRALIA) TO CONNECT TO THE NEAREST AUTHORISED CENTRE

1.8 You must provide proof of your purchase of the Goldline product and the date of purchase in order to obtain the benefit of this warranty.
1.9 If you live outside the service area of the Company or one of its service agents, this warranty does not cover the cost of transport of the Goldline product for service nor the service agent’s travel costs to and from your home.
1.10 If you are required to transport the Goldline product to the Company or its service agent, you must ensure it is safely disconnected by a qualified tradesman and securely packed and insured. The Company does not accept any responsibility for loss or damage of the Goldline product prior to it being received by the Company or its service agent.
1.11 You will be responsible for all costs of returning a Goldline product to the Company and for redelivery of the Goldline product by the Company ( whether it is the original or a repaired and/or a replacement Goldline product) and for any other expenses you incur in claiming under this warranty.
1.12 The Company or its service agent will examine any Goldline product and if the Company determines that it is defective through no fault of the Owner and is otherwise undamaged, the Company will repair or replace the Goldline product in accordance with this warranty. DO NOT SEND IN THIS WARRANTY
Fill out the following details and file with your purchase invoice. RET AIN & FILE WITH YOUR RECEIPT Your Purchase Receipt/Invoice is proof of date of purchase. If you are unable to establish the date of purchase, if the fault is not covered by this warranty, or if the product is found to be in working order, you will be required to bear all service call charges. Company name Goldline reserves the right to discontinue items, modify designs and change specifications without incurring obligation. Whilst every effort is made to ensure that descriptions, specifications, and other information in this publication are correct, no warranty is given in respect thereof and the Company shall not be liable for any errors therein.

To register your product you need the below details. Please visit the Goldline website.
For customer record.
Place of purchase:
Company name:
Address:
Date of purchase:
Serial number:
Model number:
NOTE: Consistent with our continuing product development policy, improvements may have been made which render the contents of this packaging slightly different from that shown.
FOR WARRANTY SERVICE CALL GOLDLINE (+61) 03 9799 9660 TO CONNECT YOU TO YOUR NEAREST AUTHORIZED SERVICE SUPPLIER.

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