FEITIAN F300 Smart POS All-In-One Payment Terminal User Manual
- June 6, 2024
- Feitian
Table of Contents
FEITIAN F300 Smart POS All-In-One Payment Terminal
F300 Product Introduction
Feitian F300 is a smart mobile POS product with PCI PTS5.1 certification. It has a stylish and smart design. Connect with a smartphone or tablet via Bluetooth interface, you can easily and quickly complete the payment process. It can achieve payment progress anytime anywhere which provides end-users with a new experience of payment. This product is developed based on the Android 10 operating system, software including the android system and secure system, the function is simple and easy to use. Both android systems and security systems can be upgraded remotely or upgraded by TF card/OTG+U disk, lowering the following cost of development and maintenance.
The features of this product:
Portable: The appearance is portable, suitable for mobile use.
Powerful: Support magnetic stripe cards, contact cards, and contactless cards. Support WiFi and Bluetooth.
Certified: CE, DSM, UN38.3, UL RoHS, Telec&JATE, EMV L1&L2, EMV Contactless L1, PCI 5.1, Paypass, PayWave, Amex， Discover， PURE certified.
Remote upgrading: Firmware can be upgraded remotely, reducing the cost of late development and maintenance.
Product Appearance
The F300 product appearance is shown as follows:
Specifications
- Dimensions: Size:135 x 65 x 16.5(mm)
- Screen: Use a 4‐inch screen with a resolution of 480*800 and multi Touch Panel.
Communication Interface:
RF Band:
- 4G： FDD‐LTE B2/4/5/7/12/13/17/25/26； TDD： B41
- 3G： WCDMA B2/4/5；
- 2G： GSM850/1900MHz；
Type‐C USB port: When the device is connected to the host (for example, PC) through this interface, this interface provides functions such as charging.
WiFi: This device can be connected to a 2.4G/5G network, supports 802.11 a/b/g/n.
Bluetooth: This device can be connected to a smartphone or Bluetooth headset through this interface.
GPS: This device supports GPS/A‐GPS, as well as GLONASS、Beidou， Galileo
NFC: NFC is a POS function, which supports 13.56MHz， ISO/IEC 14443， ISO18092， Type A&B、Felica Mifare card.
Battery and Power Source
Removable polymer lithium battery, 3.8 V/2800mAh, with charge protection and RTC battery.
-
Speaker:
This device can play audio through this interface. -
Mic:
This device can record through this interface. -
Buzzer:
Notify the user by beeping when needed. -
Front Camera:
A front camera: 2M， FF -
SIM card
This device can insert into two sim cards. -
PSAM card
This device can insert into a PSAM card. -
TF‐card
Not have
Contact IC card Reader
Support contact IC card (ISO/IEC 7816‐1/2/3/4 Chip Card), Type A/B/C.
When inserting the IC card, please let the chip side toward the side of the
screen.
Contactless IC Card Reader
Support contactless IC card (ISO/IEC 14443 Type-A, ISO/IEC 14443 Type B, working frequency 13.56MHz)
Magnetic Stripe Card Reader
The magnetic stripe card must be compliant with ISO7812 standards. The
magnetic stripe card reader can read data from magnetic tracks 1, 2, 3 at the
same time, support bi‐directional swipe, swipe speed ranges from 10mm/s to
100mm/s. The life cycle is over 300,000 times. The magnetic stripe must be
backward when swiping card.
Features
- Tamper‐proof and anti‐power‐down protection
- Support DUKPT key systems
- RSA、AES、3DES、SHA‐1、SHA‐256； Support RSA, AES, 3DES, SHA‐1, SHA‐256
- Support SM2, SM3, SM4
- Physical tamper‐proof has a self‐destruction function
- Support redevelopment
Certifications
- PCI PTS 5.1 certified
- EMV L1/L2
- EMV Contactless L1
- PBOC3.0 L1/L2
- MasterCard PayPass
- Visa PayWave
- CE
- DSM
- UN38.3
- UL RoHS
- Telec&JATE
- Amex
- Discover
- PURE
Installation
Step 1. Charging the device
- Insert the USB charging cable into the Type-C port on the downside of the device.
- Connect the other end of the USB charging cable into a powered USB socket.
- A charging symbol will appear over the battery symbol in the top right corner of the device during
charging.
- Charging of the battery will typically take between 1 and 3 hours, whilst not in use.
- Battery condition is indicated in the display when the device is switched on.
- The terminal is fitted with an internal rechargeable battery which can be removed or replaced. This battery should be charged for at least 1 hours when using the terminal for the first time. It is recommended that the battery is charged to at least 40% of its capacity every 4 months.
Step 2. Turning on the device
- Hold down the power button 2 seconds, the system will start.
- If required, remove the protective film from the display.
Step 3. Mobile payment application
Please follow the instructions provided by your bank or service provider to download the mobile application onto this device.
Step 4. Performing a chip card sale transaction with a PIN
- When prompted, insert the customer’s chip card into the slot at the down-hand side of the device with the chip facing upwards.
- Follow the instructions provided by your bank or service provider to complete the transaction.
Step 5. Performing a magnetic stripe transaction
- During device operation, you may be prompted to read a presented card by means of the magnetic stripe.
- The magnetic stripe reader is a slot positioned on the top of the device. Swipe the card in a single smooth motion from left to right.
- Follow the instructions provided by your bank or service provider to complete the transaction.
Step 6. Performing a contactless transaction
- Transactions may be completed using a contactless card or enabled product. The contactless symbol is printed on the top of the device.
- To read a contactless card it must be positioned in close proximity to the device over the contactless symbol.
- Follow the instructions provided by your bank or service provider to complete the transaction.
Troubleshooting
In the unlikely event you experience issues with this product, please follow the guidelines below. If this does not resolve the issue, please contact your solution provider for further assistance.
No display
- Charge the device with the supplied USB cable.
- Ensure the USB socket being used is powered.
Poor battery life
- Ensure the power is being supplied during charging.
- Check battery charge indicator is at maximum
- Charge for 3 hours to ensure a full charge whilst not in use.
Cannot read Cards
- Ensure the magnetic stripe card has been swiped in the correct orientation.
- Ensure the chip card has been inserted in the correct orientation.
- Ensure the contactless card has been placed at a distance of 0 to 4 cm from the device.
- Test with another card of the same type.
Caution and Safety Instructions
- Do not attempt to disassemble, modify, service or repair any part.
- Do not use if damaged or with signs of tampering.
- Only use the device with supplied or manufacturer-certified accessories.
- To avoid the potential hazard of electrical shock do not use in wet environments or during an electrical
storm
- Do not use in proximity of potentially flammable gases or substances.
- Ensure cables used do not cause a trip hazard or risk the device being dropped on to a hard surface.
- Do not expose to excessive heat or cold. Only operate between -10 °C and 50 °C.
- Before cleaning, disconnect from the electrical outlet. Use only a dry or dampened soft cloth.
- Do not immerse, use liquids, sprays or aerosol cleaners. Clean all spillages quickly.
- This device is intended for handheld use only or in an approved cradle/stand.
- Dispose of any part in an environmentally sound manner and in accordance with local laws.
- F300 product will not be held liable for any damage resulting from user operation that does not comply with the above-stated guidance.
- If the device will be stored/unused for extended periods of time, then it is imperative that the battery be recharged every six months or sooner to at least 30–40% of the maximum charge while the terminal is in ‘OFF’ position.
Frequency bands and power
- Maximum radio frequency power transmitted in the frequency bands in which this equipment operates is below the limit values specified in the corresponding Harmonized Standards.
- The frequency bands and power limits applicable to this equipment are: Bluetooth: 2.4 GHz – 2.4835 GHz, BT3.0/BLE4.2; NFC: 13.56 MHz, Type-A/B， Felica.
FCC Statement
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference
- This device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
RF Exposure Information (SAR) :
This device meets the government’s requirements for exposure to radio waves.
This device is designed and manufactured not to exceed the emission limits for
exposure to radiofrequency (RF) energy set by the Federal Communications
Commission of the U.S. Government.
The exposure standard for wireless devices employs a unit of measurement known as the Specific Absorption Rate or SAR. The SAR limit set by the FCC is 1.6 W/kg. *Tests for SAR are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value. This is because the device is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.
The highest SAR value for the device as reported to the FCC when worn on the body, as described in this user guide, is 1.20W/kg (Body-worn measurements differ among devices, depending upon available enhancements and FCC requirements.) While there may be differences between the SAR levels of various devices and at various positions, they all meet the government requirement.
The FCC has granted an Equipment Authorization for this device with all
reported SAR levels evaluated as in compliance with the FCC RF exposure
guidelines. SAR information on this device is on file with the FCC and can be
found under the Display Grant section of http://www.fcc.gov/oet/fccid after
searching on FCC ID: ZD3FTF300
For body-worn operation, this device has been tested and meets the FCC RF
exposure guidelines for use with an accessory that contains no metal and
positions the device minimum of 10 mm from the body. Use of other enhancements
may not ensure compliance with FCC RF exposure guidelines. If you do not use a
body-worn accessory position the device a minimum of 10mm from your body when
the device is switched on at its highest certified power level in all tested
frequency bands.