datto AP840 WiFi6 Indoor Access Point User Guide

: June 6, 2024
: datto

Table of Contents

datto AP840 WiFi6 Indoor Access Point
Product Specifications
Access Point Overview
What’s in the Box
Creating a Network on Network Manager
Terminology
Ethernet or Junction Box Mount
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

datto AP840 WiFi6 Indoor Access Point

Warnings

ELECTRIC HAZARD:
Only qualified instructed or skilled personnel should perform installation repair or disabled procedures.

WARNING : 24V Passive PoE is not supported on this device, do not attempt to use, Damage can result.

Product Specifications

OFDMA Data rate (aggregate)| 3584 Mbps (2.4GHz – 1182 Mbps, 5GHz – 2402 Mbps)
---|---
OFDM Data rate (aggregate)| 2333.3 Mbps (2.4GHz – 600 Mbps, 5GHz – 1733.3 Mbps)
Transfer Rate| 802.11b: up to 11 Mbps 802.11a/g: up to 54 Mbps 802.11n: up to 600 Mbps 802.11ac: up to 1733.3 Mbps 802.11ax: up to 2402 Mbps
Radio| 2.4 GHz: 4 stream, 802.11 b/g/n/ax

5 GHz: 4 stream, 802.11 a/b/g/n/ac/ax

Scanning Dual Band Radio: 1 Stream Bluetooth Radio: 1 Stream

*Difference Performance based on Power Source

DC Power Input| 48V 0.625A*

*Difference Performance based on Power Source

Mounting

| Ethernet or junction box (EU, UK, US, AU), solid wall, solid ceiling, (universal installation kit included)
Warranty| Lifetime
Certifications| FCC, IC, CE, RCM

SSIDs	4
SSID to VLAN tagging	Yes
Bridge to LAN	Yes
Seamless roaming	Yes

Cloud management

| ****

Yes

Free iOS/Android apps| Yes
Zero config plug and play| Yes
Self-forming, self-healing mesh| Yes
Captive portal w/ bandwidth throttling, splash pages and user controls|

Yes

Access Point Overview

datto-AP840-WiFi6-Indoor-Access-Point-FIG-1

US Single Gang Box
US Dual Gang Box
T-Rail Clip slots option 1
T-Rail Clip slots
Option 2 Rubber Feet location
Kensington lock point

What’s in the Box

Access Point
Sets of T-Rail Clips (ceiling rail mount) with Screws
(1) Slim Ethernet Cable (for wall or junction box mount)(1) Mounting Plate
(1) Blank LED Indicator Tab
(4) Wall Mount Screws with anchors
(4) Rubber Feet

datto-AP840-WiFi6-Indoor-Access-Point-FIG-3

Mounting Screw and Wall Anchor Specifications(Included)

datto-AP840-WiFi6-Indoor-Access-Point-FIG-4

Creating a Network on Network Manager

Overview: what we’re doing
This guide is intended to help you set up your first cloud-managed wireless mesh network with Datto Network Manager. Network Manager is a cloud-based network controller that makes it easy for anyone to build, manage, and monitor wireless networks from anywhere in the world.

datto-AP840-WiFi6-Indoor-Access-Point-FIG-5

This guide will assist you in setting up a new network on the Datto Network Manager web application. For easier, faster setup, use the Datto Networking for iOS or Datto Networking apps. No matter which version you start with, you can switch between the web and mobile apps seamlessly.

Here’s what’s about to happen:

Log into your Datto Partner Portal
We’ll create a new network on Network Manager.
We’ll add access points to the network.
We’ll physically install the access points.
We’ll do some basic network configuration.

This guide is not intended to cover every aspect of Network Manager. To learn more about planning your network, view the Datto Knowledge Base (kb.datto.com) What you’ll need
To set up your network, you’ll need the following:

One or more Datto Network Manager-compatible wireless devices, such as the AP840 or AP840E
An Internet connection with at least one Ethernet port available on your modem or router
one Ethernet cable and either a 802.3at POE source or a 48V DC Power Supply
A computer with a browser pointed to datto.com, or an iOS or Android device running the Datto Network Manager App

Terminology

We’ll make this process as easy and nontechnical as possible. Here are a few key words that will help.
Network: A group of computers or devices that can talk to each other (in our case, wirelessly). Gateway: A Network Manager-compatible router that is connected to the Internet (usually through a DSL, cable, or LAN connection).
Repeater: A Network Manager-compatible router that is not connected to the Internet that repeats the signals from local computers and other access points to the gateway.
Access point: A generic name for an Network Manager-compatible router/access point which can be either a Gateway or a Repeater. You may also see these called “Nodes.”
All Datto Networking Access Points configure themselves: they become gateways or repeaters depending on if they are connected to the Internet or not.

Step 1: Log into the D1: Log into the Datto Partatto Partner Portal(datner Portal(datto.com) andto.com) and Navigat Navigate to the Network Status Pagee to the Network Status Page

datto-AP840-WiFi6-Indoor-Access-Point-FIG-6

You will now be automatically redirectYou will now be automatically redirecteded to the Datto the Datto Networking Managto Networking Manager webper webpage, as seenage, as seen bbelowelow:

datto-AP840-WiFi6-Indoor-Access-Point-FIG-12

Now you may create new network to add this device to, or navigate to the network you would like to add this device to. For this guide we will be setting up a new Network. So click “Create Network”

Step 2: Create a new network
You’ll automatically be taken to a page, similar to the one below, to create your first network.

datto-AP840-WiFi6-Indoor-Access-Point-FIG-7

Fill in the following information:

Network name: This is the name you want to give this specific network. You will use this name to make changes to the network, display reports, etc.
Password: This is the password for local administrators and should be different from your master account login. This limits access and prevents users from making changes to your network.
Email: Enter your email address or the address of a local administrator to contact. We will never share this with others.

Network Location: Enter a street address for the first access point. To add access points, you will be shown a map that you click on to place access points. By entering an address here, you will be centered on the correct location for your network. Email for Notiﬁcations: Enter the email addresses, separated by spaces, for all people you’d like to receive “outage” notifications. These are sent hourly. When finished, click “Create” to save your new network settings.

Step 3: Add access points to your network
It’s time to let Network Manager know which access points you want to include in the network. Adding them to Network Manager will allow you to manage and monitor the access points from anywhere Navigate to the Manage > Access Points screen. There are three options to add access points to your network: click the “Add New” button to add access points one at a time by clicking on a map, or use the down arrow to the right of that to add access points in bulk.

datto-AP840-WiFi6-Indoor-Access-Point-FIG-8

If you add access points the default way, you’ll be taken to the Map tab of the Access Points page. A Google map, centered on the address you entered when you created the network, will show a popup to enter your first access point. You can often (depending on location) click the “Satellite” view button and zoom in for a closer look.

datto-AP8A40-WiFi6-Indoor-Access-Point-FIG-9

Fill in the following information:

Name: Enter a name for this access point. This name is used to reference its location and will be displayed in reports. It does not affect users.
MAC address: A MAC address is a sequence of 12 numbers and the letters A-F often separated by colons (Eg: 00:02:6F:8A:B2:6E). This can be found on a label on the bottom of the router and on the side of the product box.
Description: You can enter optional descriptive text that will be shown on the reports. This is typically used to keep notes on where the access point is installed, etc. Click “Add” and repeat the process for each additional access point.
If you need to add a large number of access points, you may want to add them in bulk. You can do so two ways: by entering the MAC addresses in a text field (one per line), or by uploading a list of access points (along with optional name, location, channel overrides, etc.) in a CSV file.

For both of these options, your access points will be added to the map based on your network location (similar to how the Datto Networking iOS and Android apps add access points). You can reposition these access points on the map after adding them. When adding by CSV, the CSV file must be in a specific format. You can download a sample CSV file here.

Step 4: Install the access points
Once your access points are added to Network Manager, it’s time to install them. If you’re using an enclosure, video installation guides are available here.

First, connect your Gateway unit to the Internet with an Ethernet cable. This can be plugged in directly to your high-speed modem (if it has a single Ethernet port, power cycle it first), or it can be fed from a router or switch. If it can get an Internet connection through the cable, it’ll connect to the Datto cloud. Once the Ethernet cable is plugged in, connect power.

The Ethernet cable (PoE device) must be connected only to PoE networks that is SELV circuit and without routing to the outside plant. Next, plug in additional access points as either gateways (connected to Ethernet) or repeaters, connected only to power.

When mounting Datto access points directly onto a wall, use a minimum 30 mm screw length. To ensure strong, consistent signal coverage, follow these guidelines:

Place your gateway in the center of the network. For most devices, every time data is transmitted over one repeater hop, it loses half its speed. A central gateway minimizes the number of hops required.
Never go through more than three to four walls or floors.
Never go more than 50-150 feet (depending on building materials) between access points.
Install no more than about five repeaters to every one gateway.

Once all access points are plugged in, you should see them turn green on the Network Manager Status page in about 5 to 15 minutes. For more detailed information on planning and optimizing your network, see the Network Planning Guide.