ASSURED WIRELESS AW12 USB Modem User Manual

AW12 USB Modem
User Manual

Package Contents

NOTE: You will also need a Philips screwdriver and 5/16” open wrench. These items are not included in the kit.
SIM is already installed on the AW12 Modem.

Installation

Chose Your Installation Profile

Vehicle Installation
See Pages 4 through 12
Fixed Installation
See Pages 13 through 21

Vehicle Connection Overview

Connect Power Cable AW12 to AW12-PC-EI

Install the 2 Pin Molex power cable ensuring the 2 Pin Molex connector locks firmly into place and the barrel connector is hand tight.

Connect Data Cable AW12 to AW12-PC-EI

Install the USB cable as shown, ensuring the spacer is between the cable and the AW12 Modem and the thumbscrews on the Type C connector are tightly secured using a small flat head screwdriver.

Connecting Antennas to AW12

Connect the GPS antenna to the GNSS port and connect the three LTE cables to the 3 LTE ports (PRI, B14, DIV). Tighten with a 5/16″ open and SMA torque wrench. Any of the 3 LTE cables can go to any LTE port on the AW12 Modem.

Mount Antenna on Vehicle

Warning – provide 1 meter of separation from other antennas for best performance and maintain a 20 cm (approximately 8 inches) distance from the antenna to humans when the antenna is transmitting

Connect Power to AW12-EI/AC-EI

The red and orange wires will be wired to the 12V positive connection of the power management block in the vehicle. If the vehicle does not have a power management system, please contact your support representative.

Connecting to a Router

Use the Cat6a ethernet cable to connect the AW12-EI/AC-EI to the WAN port of the vehicle router.

Turn on and Check Connection

Light Indicator Guide
Blue = Initialization
Flashing Red = No data connection
Solid Red = No SIM
Flashing Green = Connecting
Solid Green = Attached to the network

Turn the ignition (or AC Accessory option) ON for the vehicle. Plugin the 2 pins Molex.
If the blue LED is not seen within 20 seconds after the ignition is switched on, shut off the ignition immediately. Please review the set-up sequence and restart the PC-EI again.
When power is first connected, the LED should show a solid blue indication and then go to flashing red for up to three minutes.
After seeing flashing red, it will begin to flash green. The flashing green light indicates that the signal is being acquired. After the flashing green, the LED should become a solid green which indicates the LTE connection is established. It may take up to 90 seconds to have a solid green indication and LTE network connection.

Connecting to Internet

You are now connected!
To verify, open a web browser on a device that is connected to your router. Go to www.assured-wireless.com/beta for additional information.
If you have any questions or need further information, please contact your FirstNet Sales Consultant.

Connection Overview

Connect Power Cable AW12 to AW12-PC-EI

Install the 2 Pin Molex power cable ensuring the 2 Pin Molex connector locks firmly into place and the barrel connector is hand tight.

Connect Data Cable AW12 to AW12-PC-EI

Install the USB cable as shown, ensuring the spacer is between the cable and the AW12 Modem and the thumbscrews on the Type C connector are tightly secured using a small flat head screwdriver.

Connecting Antennas to AW12

Connect the Paddle antennas following the shown numerical sequence:

NOTE: Once the PRI and the DIV antennas are assembled, rotate them away from each other to ensure you have enough clearance to install the B14 antenna. Then adjust the angles as shown.

Warnings

• Do NOT Reorient or relocate the receiving antenna other than as noted above
• Do NOT increase the separation between the equipment and receiver.
• Do NOT Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Antenna Notes

The GPS antenna will ideally be positioned on a flat surface with a clear view of the southern sky. The unit will still function without a GPS signal however, some enhanced features may not be enabled.

Provide 1 meter of separation between the AW12 and other wireless antennas for best performance. Moving the unit to an alternate location within your environment may enhance connectivity and throughput.
CAUTION: Maintain a 20 cm (approximately 8 inches) distance from the antenna to humans when the AW12 is transmitting.

Connect Power to the AW12-PC-EI

Connecting to a Router

Use the Cat6a ethernet cable to connect the PC-EI to the WAN port of the vehicle router.

Turn on and Check the Connection

Light Indicator Guide
Blue = Initialization
Flashing Red = No data connection
Solid Red = No SIM
Flashing Green = Connecting
Solid Green = Attached to the network

Plugin the AC adapter into the wall outlet.
If the blue LED is not seen within 20 seconds after plugging in the AC adapter, unplug the AC adapter immediately. Please review the set-up sequence and restart the PC-EI again.
When power is first connected, the LED should show a solid blue indication and then go to flashing red for up to three minutes.
After seeing flashing red, it will begin to flash green. The flashing green light indicates that the signal is being acquired. After the flashing green, the LED should become a solid green which indicates the LTE connection is established. It may take up to 90 seconds to have a solid green indication and LTE network connection.

Connecting to Internet

You are now connected!
To verify, open a web browser on a device that is connected to your router. Go to www.assured-wireless.com/beta for additional information.
If you have any questions or need further information, please contact your FirstNet Sales Consultant.

Antenna Warnings

• Do NOT Reorient or relocate the receiving antenna other than as noted above
• Do NOT increase the separation between the equipment and receiver.
• Do NOT Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

CAUTION: Maintain a 20 cm (approximately 8 inches) distance from the antenna to humans when the AW12 is transmitting.

Notices

REGULATORY WARRANTY SAFETY AND PRIVACY
This Guide contains safety, handling, disposal, regulatory, trademark, copyright, and software licensing information. Read all safety information below and operating instructions before using the AW12-PC-EI Bundle to avoid injury.
FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT : This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur for a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
IMPORTANT NOTE
FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance 20cm between the antenna and your body. Under no circumstances should the AW12 modem or AW12EI /AC-EI be used in any areas (a) where blasting is in progress, (b) where explosive atmospheres may be present, or (c) that are near (i) medical or life support equipment, or (ii) any equipment which may be susceptible to any form of radio interference. In such areas, the AW12 and AW12-EI/AC-EI modem MUST BE POWERED OFF AT ALL TIMES (since the modem could otherwise transmit signals that might interfere with such equipment). In addition, under no circumstances should the AW12 modem be used in any aircraft, regardless of whether the aircraft is on the ground or in flight. In any aircraft, the AW12 modem MUST BE POWERED OFF AT ALL TIMES (since the modem could otherwise transmit signals that might interfere with various onboard systems on such aircraft).
Due to the nature of wireless communications, transmission and reception of data by the AW12 modem can never be guaranteed, and it is possible that data communicated or
transmitted wirelessly may be delayed, intercepted, corrupted, contain errors, or totally lost.
Warning: This product is only to be installed by qualified personnel.

Disclaimers and Privacy Notice

RECYCLING AND ENVIRONMENTAL INFORMATION To find information on Assured Wireless Corporation’s commitment to our environment and how to responsibly recycle Assured Wireless Corporation products, please visit assured- wireless.com.
LIMITATION OF Assured Wireless Corporation LIABILITY The information contained in this guide is subject to change without notice and does not represent any commitment on the part of Assured Wireless Corporation or its affiliates. Assured Wireless Corporation AND ITS AFFILIATES HEREBY SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL: (A) DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION FOR LOSS OF PROFITS OR REVENUE OR OF ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE THE DEVICE, EVEN IF Assured Wireless Corporation AND/OR ITS AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF SUCH DAMAGES ARE FORESEEABLE, OR (B) CLAIMS BY ANY THIRD PARTY. Notwithstanding the foregoing, in no event shall the aggregate liability of Assured Wireless Corporation and/or its affiliates arising under or in connection with the device, regardless of the number of events, occurrences, or claims giving rise to liability, exceed the price paid by the original purchaser of the device.
PRIVACY Assured Wireless Corporation may collect data pertaining to the use of Assured Wireless Corporation products via the Internet including, by way of example, IP address, device ID, operating system, browser type, and version number and you give Assured Wireless Corporation permission to use this information. To review Assured Wireless Corporation’s privacy policy, visit: assured-wireless.com
OTHER BINDING DOCUMENTS; TRADEMARKS; COPYRIGHT By activating or using your AW12 modem, you agree to be bound by Assured Wireless Corporation Terms of Use, User License, and other Legal Policies, all as posted at assured- wireless.com. Please read these documents carefully.
©2020 Assured Wireless Corporation. All rights reserved. Assured Wireless Corporation is not responsible for omissions or errors in typography or photography. Assured Wireless Corporation, AW12, and the Assured Wireless Corporation logo are trademarks of Assured Wireless Corporation in the US and other countries. Other trademarks are the property of their respective owners.

References

• Assured Wireless – Assured Wireless
• Beta Support – Assured Wireless

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