ASSURED WIRELESS AW12-DE MegaMobile Installation Guide

June 10, 2024
ASSURED WIRELESS

ASSURED WIRELESS AW12-DE MegaMobile

Product Information: MegaMobile Installation

The AW12 MegaMobile unit is a vehicle-mounted device that allows for reliable communication and connectivity while on the go. It comes with a modem, USB to Ethernet converter, vehicle mounting bracket, necessary screws and washers, Ethernet cable, USB screw tight cable, DC power cable, SIM extractor tool, and requires additional GPS active/passive antenna, LTE antenna (need 3 leads), activated FirstNet micro SIM card, and a small Phillips head screwdriver. The modem and Ethernet converter are mounted on a bracket and connected to each other using a USB-C to USB-A cable and a short power cable.

Product Usage Instructions

  1. Ensure you have all the necessary equipment included in the package as mentioned in the product information section above. You will also need to purchase GPS active/passive antenna, LTE antenna (need 3 leads), activated FirstNet micro SIM card, and a small Phillips head screwdriver if not included in the package.
  2. If the SIM card is not already inserted by the distributor, locate the SIM card slot on the side of the AW12 modem. Remove the screw on the SIM slot door. Use the depression on the upper left corner of the SIM slot door to open the door. You should now see the edge of the silver SIM tray. Insert the included SIM extractor tool into the hole on the SIM tray; the tray should pop partway out. Remove the SIM tray completely. Insert your activated FirstNet SIM into the tray. Note that the tray is notched, so the card can only be inserted the correct way. Re-insert the SIM tray into its slot. Replace the SIM slot door and replace the screw, being careful not to overtighten.
  3. Mount the modem and Ethernet converter on the provided bracket using the included screws and washers. Put the antenna ports to the edge as shown. Use a Phillips #2 screwdriver to securely mount them.
  4. Connect the USB-C to USB-A cable between the modem and the USB to Ethernet converter. Insert the cable with the USB C connector into the port labeled USB on the modem and tighten the thumb screws. Be careful not to overtighten. Insert the USB-A end of the cable into the port on the USB to Ethernet converter labeled Modem and tighten the thumb screw. Do not overtighten. Connect the short power cable by inserting one end into the port labeled PWR IN on the modem and twisting to tighten. Insert the other end of the cable into the port on the USB to Ethernet converter labeled PWR OUT.
  5. Install the bracket in the vehicle with the proper hardware. Mount securely near the power source. Where and how you install the bracket will vary based on vehicle.

This quick start guide gives the basic steps for installing the AW12 MegaMobile unit in vehicles.

Ensure you have all the necessary equipment

The following contents are included:

  • AW12-DE modem
  • AW12-PC-EI USB to Ethernet converter
  • Vehicle mounting bracket
  • (2) M6 screws and (2) M6 lock washers
  • (4) M3 screws and (4) M3 lock washers
  • Ethernet cable
  • USB screwtight cable
  • DC power cable (4-pin Molex)
  • DC power cable (modem to Ethernet converter)
  • SIM extractor tool

You will also need the following (not included in your kit):

  • GPS active/passive antenna
  • LTE antenna (need 3 leads)
  • Activated FirstNet micro SIM card
  • Small Phillips head screwdriver

Note. The antennas can be purchased as separate units or as a single unit. See our recommended antennas at assured- wireless.com/products/antennas.

Insert SIM card

Note. Your distributor may have already inserted the SIM. If so, please skip to section 3.

  • Locate the SIM card slot on the side of the AW12 modem.

  • Remove the screw on the SIM slot door.

  • Use the depression on the upper left corner of the SIM  slot door to open the door. You should now see the edge of the silver SIM tray.

  • Insert the included SIM extractor tool into the hole on the
    SIM tray; the tray should pop partway out.

  • Remove the SIM tray completely.

  • Insert your activated FirstNet SIM into the tray. Note that the tray is notched, so the card can only be inserted the correct way.

  • Re-insert the SIM tray into its slot.

  •  Replace the SIM slot door and replace the screw, being careful not to overtighten.

Mount modem and Ethernet converter on bracket

  1. Use the included M6 screws and washers  and a Phillips #2 screwdriver to mount the modem to the mounting bracket. (Put the antenna ports to the edge as shown.)
  2. Use the included M3 screws and washers to mount the USB to Ethernet converter to the mounting bracket. (Put the side with the ethernet port to the same edge as the modem antenna ports.)

Connect power and communication between modules

ASSURED-WIRELESS AW12-DE-MegaMobile-3

Connect the USB-C to USB-A cable between the modem and the USB to Ethernet converter:

  1. Insert the cable with the USB C connector. Insert it into the port labeled USB on the modem. and tighten the thumb
    screws. Be careful not to overtighten.

  2. AW12 Modem USB to Ethernet Converter 2 Insert the USB-A end of the cable into the port on the USB to Ethernet converter labeled Modem and tighten the thumb screw. Do not overtighten.

Connect the short power cable:

  1. Find the end of cable with the light green connector. Insert it into the port labeled PWR IN on the modem. Twist to tighten.
  2. Insert the other end of the cable into the port on the USB to Ethernet converter labeled PWR OUT.

Mount bracket in vehicle

Install the bracket in the vehicle with the proper hardware. Mount securely near the power source. Where and how you install the bracket will vary based on vehicle.

Install antennas

  1. Install the antennas on the roof of the vehicle. For best performance, we recommend you keep at least one meter of separation between the antennas installed on the roof.
  2. Connect the ends of the antenna cables into the four RF ports on the modem as follows:
  3. PRI port: LTE-1 cable
  4. B14 port: B14 cable
  5. DIV port: LTE-2 cable
  6. GNSS port: GPS/GNSS cable

Note. See our antenna recommendations at assured- wireless.com/products/antennas.

Connect power and Ethernet cables

  1. Insert the ethernet cable into the RJ-45 port labeled PoE+ on the USB to Ethernet converter and then connect the ethernet cable to the WAN port of your router.
  2. Locate the DC power cable with the 4-pin Molex connector. Insert that connector into the port labeled PWR  IN on the bottom of the USB to Ethernet converter, and then connect the unterminated ends of the DC power cable to the power source of the vehicle.
  3. Refer to your router user manual for router configuration. Please make sure the MTU size setting in your router is 1342 or as otherwise advised at https://iotdevices.att.com/att-iot/FirstNetMTU.aspx.
    ASSURED-WIRELESS AW12-DE-MegaMobile-4 Note. If there is no ignition connection, be sure to connect the orange and red leads together.

Copyright ©2022 Assured Wireless Corporation. All rights reserved. All information provided here is subject to change without notice. Assured Wireless and the Assured Wireless logo are property of Assured Wireless Corporation.
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