SOLUS VS75 Electric Fireplace User Guide

PREMIUM ELECTRIC FIRES

INSTALLER INSTRUCTION MANUAL AND USER GUIDE
FOR ELECTRIC FIRE MODELS:
VS75 – VS100 – VS130 – VS150 – VS180

PLEASE READ THESE INSTRUCTIONS CAREFULLY BEFORE INSTALLATION AND OPERATION. KEEP THEM IN A SAFE PLACE FOR FUTURE REFERENCE.

**IMPORTANT INFORMATION

**

Before installation, check that all parts included are undamaged. If the appliance is damaged, check with the supplier before installation and operation. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons in order to avoid a hazard.
CAUTION: In order to avoid a hazard due to the inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
Do not use the appliance outdoors.
Do not use the appliance in the immediate surroundings of a bath, a shower, or a swimming pool.
Do not leave the appliance unattended during use.
Do not run the mains cable under carpet, rugs, etc.
Do not locate the appliance immediately below a fixed socket outlet or connection box.
Do not install the appliance using an extension cord.
Do not install the appliance in an open flue.
Do not insert any objects into the appliance.
Do not operate the appliance near flammable materials or fire.
Do not clean the appliance with abrasive cleaners.
Do not use this fire in rooms that have explosive gas in them (for example petrol), or if you are using solvents, glue, aerosol spray, or flammable paints, as these may catch fire.
Do not use this appliance in small rooms when they are occupied by persons not capable of leaving the room on their own unless constant supervision is provided.
Do switch off and unplug the appliance from the main socket when not in use or before cleaning and maintenance.
Do keep the appliance away at least 1 meter from furniture, curtains, or other combustible material when in use.
To ensure the plug remains easily accessible after installation of the appliance.
Do use this appliance on a horizontal and stable surface.
CAUTION: Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.
Children of less than 3 years should be kept away from the products unless continuously supervised. Children aged from 3 years and less than 8 years shall only switch on/off the appliance provided that it has been placed in its intended normal operating position and they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children aged from 3 years and less than 8 years shall not plug in, regulate and clean the appliance or perform user maintenance.
NOTE: A dedicated, properly fused 13 Amp circuit is required, rated for the appropriate voltage (230-240V). An isolation switch should also be incorporated in cases where the product plug is inaccessible after installation.
NOTE: This appliance must be earthed.
WARNING! Construction and wiring (including electrical safe zones) must comply with local building codes and other applicable regulations to reduce the risk of fire, electric shock, and injury to persons.
WARNING! To reduce the risk of fire, electric shock, or injury to persons, always use a licensed electrician.
WARNING! Information for authorized person or service center only: A non- rewireable plug fitted with a 13A fuse is supplied. Should the fuse or plug need replacing, and you are competent to do so, it must be replaced with a 13A fuse or plug being 13A BS1363A approved.
WARNING: In order to avoid overheating, do not cover the heater or air vents located on the appliance or obstruct the air circulation around the appliance.

WARNING! DO NOT COVER

TECHNICAL INFORMATION

| VS75| VS100| VS130| VS150| VS180
---|---|---|---|---|---
Weight (kg)| See outer packaging.| See outer packaging.| See outer packaging| See outer packaging.| See outer packaging.
Dimensions (mm)| H848Xw780xD296| H548Xw1030xD296| H548Xw1330xD296| H548Xw1530xD296| H548Xw1830xD296
Supply Voltage| 230-240V AC/50Hz| 230-240V AC/50Hz| 230-240V AC/50Hz| 230-240V AC/50Hz| 230-240V AC/50Hz
Max. Power Consumption| 2000W| 2000W| 2000W| 2000W| 2000W
Power for Flame Effect| 28W| 40W| 50W| 52W| 62W
Power for Ambient Light Kit| 30W| 20W| 15W| 10W| 15W
HEAT OUTPUT| SYMBOL| VALUE| UNIT
---|---|---|---
Nominal Heat Output| P nom| 1.8-2| kW
Minimum Heat Output| P min| 1| kW
Maximum Continuous Heat Output| P max| 2| kW
AUXILIARY ELECTRICITY CONSUMPTION
At Nominal Heat Output| el max| 12.5| W
At Minimum Heat Output| el min| 12| W
In Standby Mode| el SB| 1.1| W
TYPE OF HEAT OUTPUT / ROOM TEMPERATURE CONTROL| YES / NO
---|---
Single-stage heat output and no room temperature control| NO
Two or more manual stages, no room temperature control| NO
With mechanic thermostat room temperature control| NO
With electronic room temperature control| YES
Electronic room temperature control plus day timer| YES
Electronic room temperature control plus week timer| YES
OTHER CONTROL OPTIONS| YES / NO
---|---
Room temperature control, with presence detection| NO
Room temperature control, with open window detection| YES
With the distance control option| YES
With adaptive start control| YES
With working time limitation| NO
With a black bulb sensor| NO
ITEMS| MAIN CONTROL BOARD| WiFi MODULE| REMOTE CONTROL
---|---|---|---
Hardware| RC01-067A01-V0.0| WR3 V1.0| RF455H-V0.0
Software/Logic| TC01-067A01-V1.0| /| RCS20-V1.0
Frequency| FSK 433.92MHz/2.4GHz| 2.4GHz| FSK 433.92MHz
Maximum Transmit Power| 10mW| 100mW| 10mW

VS75

VS100 VS130 VS150 VS180

CONTENTS LIST

PART| DESCRIPTION AND QUANTITY| PART| DESCRIPTION AND QUANTITY
---|---|---|---
1| SIDE GLASS TRIM (TOP/BOTTOM) X 4| 12| SHELF SUPPORT BRACKET (SHORT) X 2
2| SIDE GLASS TRIM (SIDE) X 2| 13(NOT SHOWN)| ORANGE GLASS SUCKER X 2
3| METAL SIDE PANEL X 2| 14(NOT SHOWN)| MAGNET TOOL X 1
4| SIDE GLASS PANEL X 2| 15(NOT SHOWN)| POWER CABLE X 2 (UK & EU)
5| APPLIANCE X 1| 16(NOT SHOWN)| REMOTE CONTROL HANDSET X 1
6| WALL MOUNTING BRACKET X 1| 17(NOT SHOWN)| AAA BATTERY X 2
7| POWER CABLE SECURING BRACKET X 1| 18(NOT SHOWN)| ST4*8 SCREW X 19
8| MAGNETIC SIDE DECORATIVE PANEL X 2| 19(NOT SHOWN)| DECORATIVE FUEL LOGS X 14
9| SMALL MOUTING BRACKET X 4| 20(NOT SHOWN)| BAG OF GLASS EMBERS X 1
10| FRONT GLASS PANEL X 1| 21(NOT SHOWN)| BAG OF VERMICULITE GRANULES X 1
11| SHELF SUPPORT BRACKET (LONG) X 1| 22(NOT SHOWN)| INSTRUCTION MANUAL X 1

INSTALLATION

Before installation, check that all parts are included and undamaged. If the appliance is damaged, check with the supplier before installation and operation. If the mains power supply lead is damaged in any way, it must be replaced by a suitable equivalent approved by the manufacturer.
The main box contains the appliance, 2 x suction cups, and 1 x magnet tool. Packed with the appliance (behind the glass panel) are additional boxes each with a contents list printed on the outside of each box.

PREPARING THE APPLIANCE

GLASS REMOVAL – ACCESSING PARTS
To gain access to various contents required for installation follow the steps shown in Fig.1 through to Fig.4 to remove the glass panel on the front of the appliance.

REMOVAL OF WALL MOUNTING BRACKET
The wall mounting bracket is secured to the rear panel of the appliance. Remove the screws and the wall mounting bracket and put them aside for later use – see Fig. 5. POWER CABLE
After inserting the power cable into the socket on the bottom right side of the appliance, secure it in place using the power cable securing bracket and ST4*8 screw (found inside Box #1) – see Fig.6. ASPECT TYPE
The appliance can be installed in three different aspects:

• Front (1 glass panel)
• Corner (2 glass panels)
• Panoramic (3 glass panels)

Front Aspect
Your appliance will arrive in a front aspect with metal side panels already fitted – see Fig. 7.
Corner Aspect
For a corner aspect, choose which side you want to feature a glass panel and remove the 7 screws that secure the metal side panel to the appliance – see Fig. 8. Carefully remove the panel and keep the screws in a safe place. Using the removed screws, take 2 top/bottom side glass edge trims and 1 side glass edge trim and screw them to the appliance as shown below – see Fig. 9.
Panoramic Aspect
For a panoramic aspect, repeat the corner aspect procedure on the opposite side of the appliance – see Fig. 10.

The manufacturer does not accept any liability for any injuries or damages that may occur due to improper handling or installation. Ensure that the wall upon which the appliance is to be installed and any wall fixings used are sufficiently strong enough to hold the weight of the appliance (appliance weight can be found printed on the packaging). Plasterboard alone is not considered a structural material and it is not recommended to rely solely on plasterboard fittings to support the weight of the appliance. If the appliance or any structure linked to the appliance is to be fitted to a wall with a timber frame construction, adequate wooden supporting members must be fitted using appropriate fixings. If this is not possible then steps must be taken to strengthen the wall before installation.

INSTALLATION TYPES

WALL-MOUNTED
The appliance is supplied with a wall bracket which is secured to the rear of the appliance.
Step 1 Remove the bracket from the rear of the appliance, place the bracket in the desired position ensuring it is level, mark the fixing points and use appropriate fixings to secure it to the wall.
Step 2
Attach the bottom mounting brackets to the appliance using x4 ST4 screws see Fig 11 the appliance then can be lifted onto the wall bracket to enable the bottom bracket fixing points to be marked on the wall. Then use suitable fixings to secure the bottom mounting brackets to the wall.
Note See details of the weight of the appliance in the technical information to help determine the correct fixings. SUITE ELEMENTS
Suite elements can be fitted to the appliance using the shelf support brackets – see Fig. 12. The brackets can be adjusted up or down to suit a range of shelf material thicknesses from 15-24mm. Once the correct thickness has been set, offer the shelf to the appliance in a smooth manner.
TUE/FEATURE WALL

Ensure that the stud wall has a supporting header – the weight of the finished wall should not rest on the top of the appliance. The base of the stud work must be able to take the full weight of the appliance.
The 4 small mounting brackets can be fitted to the appliance as shown in Fig. 13 for securing to a timber frame.

INSTALLATION – FINISHING

MAGNETIC SIDE DECORATIVE PANELS
The appliance is supplied with 2 magnetic panels that can be fitted when installed in a panoramic or corner aspect. These panels are simply positioned against the side of the appliance, behind the side glass edge trim – see Fig. 14. LOG AND EMBER ARRANGEMENT
The logs can be arranged freely on the fire allowing you to create your own unique appearance. For the best results it is recommended to position the logs across the fuel bed first; experiment with position angles and overlapping the logs so that some rest on each other – see. Fig. 15. Then, when you are happy with the layout, carefully scatter the glass embers around all the logs, ensuring that all visible areas of the fuel bed, including underneath and behind the logs, are covered – see Fig. 16. Finally, in a similar manner, carefully scatter the vermiculite granules over the glass embers ensuring good coverage – see Fig. 17

OPERATION

The appliance can be operated conveniently in 3 different ways: manually, via the remote control handset, or via the dedicated iOS/Android app.

**MANUAL CONTROL

**

Each time a button is pressed on the appliance or on the remote control an audible beep is emitted. To turn off this feature hold your finger on the Preset Mode button (on the appliance) for 3 Seconds.
On/Off
Press to turn on the power to the appliance. The button pushed in indicates power is on, button pushed out indicates power is off.
Wifi On/Off
Press to turn wifi on or off. An illuminated LED on the button indicates that the wifi is turned on. Hold the button for 3 seconds to enter device pairing mode.
Standby
Turns on the appliance with the last used settings without any heat. Places the appliance into standby mode with all features turned off.
Heat Mode
1 press = cool blow. 2 press = low heat setting. 3 press = high heat setting. 4 press = no heat/no cool blow.
Preset Mode
Press repeatedly to cycle through the 6 fire preset modes (+3 user-defined presets if programmed).

REMOTE CONTROL

Ensure that 2 AAA batteries are inserted into the remote control handset. The battery power level is indicated by the column of bars to the right side of the temperature display when the appliance is in standby mode. 5 bars indicate the batteries are full, and 1 bar indicates the batteries are empty and need to be replaced immediately.
Remote Control Setup
Press and hold the Standby button on the appliance until you hear two beeps, release the button. Press the Standby button on the remote control handset and you will hear one beep. The remote is connected to the appliance. IMPORTANT: The remote control handset must be left in the same room as the appliance as it houses the thermostat that regulates heat output.
Button 1: Preset Mode
Repeatedly press to cycle through the 6 preset fire modes (+ 3 user-defined presets if programmed).
On screen Pr.1 = Autumn Campfire
On screen Pr.2 = Ember Glow
On screen Pr.3 = Inferno
On screen Pr.4 = Noir
On screen Pr.5 = Fire & Ice
On screen Pr.6 = Nebula
On screen Pr.7 = User Preset
On screen Pr.8 = User Preset
On screen Pr.9 = User Preset
There are 3 preset slots allocated for the user to save personalized e-fire creations. Simply choose the flame color and brightness level, the fuel bed color and brightness level, and the fuel bed downlight color and brightness level. Once you have selected your desired combination, press and hold the Preset Mode button for 3 seconds until the LCD displays FL.7. Press the – and

• buttons to select a slot number between 7-and 9. Press and hold the Preset Mode button for 3 seconds to confirm the preset.
  Button 2: Standby
  Turns on the appliance with the last used settings without any heat. Places the appliance into standby mode with all features turned off.
  Button 3 &9: Minus & Plus
  Use to navigate through different on-screen menus.
  Button 4: Flame Speed
  Press once to enter the flame speed menu – SPD will show on the LCD screen. Press the plus and minus buttons to adjust the flame speed. The flame speed is indicated on-screen by bars – 1 bar is the slowest setting; 5 bars is the fastest setting.
  Button 5: Flame Colour
  Repeatedly press to cycle through the flame color menu. Whilst in the flame color menu, press the plus and minus buttons to increase and decrease the flame brightness – 1 bar is the dimmest setting, and 5 bars is the brightest setting.
  On-screen FL.0 = Flame off
  On-screen FL.1 = Red
  On-screen FL.2 = Orange
  On-screen FL.3 = Yellow
  On-screen FL.4 = Green
  On screen FL.5 = Light Blue
  On screen FL.6 = Dark Blue
  On screen FL.7 = Violet
  On screen FL.8 = White
  On screen FL.9 = Multi-colour change
  Button 6: Fuel Bed Colour
  Repeatedly press to cycle through the fuel bed color menu. Whilst in the fuel bed color menu, press the plus and minus buttons to increase and decrease the fuel bed brightness – 1 bar is the dimmest setting, and 5 bars is the brightest setting.
  On screen Fb.0 = Flame off
  On screen Fb.1 = Red
  On screen Fb.2 = Orange
  On screen Fb.3 = Yellow
  On screen Fb.4 = Green
  On screen Fb.5 = Light Blue
  On screen Fb.6 = Dark Blue
  On screen Fb.7 = Violet
  On screen Fb.8 = White
  On screen Fb.9 = Multi-colour change
  Button 7: Timer Mode   
  Repeatedly press to cycle through timer options. Select an amount of time for the appliance to operate then automatically turn it off. Choose between .5, 1, 2, 3, 4, 5, 6, 7, 8, 9 hours.
  Button 8: Fuel Bed Down Light
  Repeatedly press to cycle through the fuel bed downlight color menu. Whilst in the fuel bed downlight color menu, press the plus and minus buttons to increase and decrease the fuel bed brightness – 1 bar is the dimmest setting, and 5 bars is the brightest setting.
  On screen dL.0 = Flame off
  On screen dL.1 = Red
  On screen dL.2 = Orange
  On screen dL.3 = Yellow
  On screen dL.4 = Green
  On screen dL.5 = Light Blue
  On screen dL.6 = Dark Blue
  On screen dL.7 = Violet
  On screen dL.8 = White
  On screen dL.9 = Multi-colour change
  Button 10: Heater Mode
  Press to cycle through the heat output options.
  1 press: Co.A = Cool blow setting
  2 press: H.Lo = Low heat setting
  3 press: H.HI = High heat setting
  4 press: no.H = No Heat
  Whilst in heater mode after selecting the low or high heat settings press the – and + buttons to select the temperature you want the room to reach. Note: if the room temperature is already higher than the temperature selected, the heater will not activate. To switch between ℃/℉ hold down the – and + buttons for 3 seconds.
  Open Window Detection is an innovative eco feature that detects a rapid drop in room temperature caused by an open window. The warning word “OPn” will be displayed on the screen and the heater will be turned off. If the room temperature rises or the remote control is operated manually, the heater will return to its normal working state.
  Button 11: Sound Effect
  Press to open the sound effect menu.
  1 press: S.on = Sound effect on
  2 press: no.S = Sound effect off
  Whilst in the sound effect menu, press the plus and minus buttons to increase and decrease the volume – 1 bar is the quietest setting, and 5 bars is the loudest setting.
  Button 13: Ambient Lighting (if the appliance is fitted with an optional Ambient Lighting Kit)
  Repeatedly press to turn on ambient lighting and cycle through the different color options.
  Button 14: Eco Mode eco
  Press to activate Eco mode. This mode will reduce the brightness of all lighting modes and limit the heat output to a low setting, resulting in reduced energy consumption. Press the button a second time to exit Eco mode.

APP CONTROL

Visit your device app store (iOS or Android) to download the TUYA SMART APP. Once installed follow the procedure below to pair the device with your appliance.:
Step 1. Start the app and click “Add Device” on the screen. Select “Small Home Appliance” from the list, then select “Heater (Wi-Fi)”.
Step 2. Ensure the appliance is powered on then press and hold the button on the appliance until you hear 3 beeps. At the same time, the button will flash and the fuel bed will flash.
Step 3. Follow the instructions on the app to input your home network details. Note, your device must also be connected to the same home network you wish to connect the appliance to.
Once connected you can fully control your appliance and also program a weekly timer that features Adaptive Start Control – a smart home device that gauges the current temperature of the room and anticipates the time required to heat it to the desired temperature. When in weekly timer mode, the appliance will automatically determine the time to turn on the heater to ensure that the set temperature is met at the time required (up to 45 minutes prior to the set time).

CLEANING & MAINTENANCE

IMPORTANT: ALWAYS DISCONNECT THE APPLIANCE FROM THE POWER SUPPLY AND ALLOW IT TO COOL BEFORE CLEANING.
Any repairs or maintenance should only be carried out by a suitably qualified competent person.
The appliance should be occasionally cleaned using a dry cloth. Do not use detergents or abrasive cleaners of furniture polish.
To clean the glass, use a lightly damp cloth and ensure any moisture is dried fully using a lint-free cloth.
Ensure that the heater vent is kept dust-free by occasionally vacuuming the area using a brush attachment.

TROUBLESHOOTING

Resetting the Thermal Cut Out
The appliance is fitted with an Electronic Safety Control (E.S.C.). This is a safety device that switches off the fire if, for any reason, the appliance overheats, e.g. when covered. If the heater stops operating while the flame effect continues working normally, this indicates that the E.S.C. is in operation. The E.S.C. can only be reset after the appliance has cooled down and the appliance has been reset. Re-setting of the E.S.C. procedure is as follows:

1. Switch off the appliance (Manual On/Off switch) and leave it off for approximately 10-15 minutes.
2. Remove any obstruction to the fan heater outlet or fan blades etc. Make sure that the power supply is disconnected from the plug socket outlet while doing this.
3. Switch on the appliance and the E.S.C. will be reset.
4. Ensure that the appliance is functioning correctly. If the E.S. Control operates again, the appliance should be checked by a competent electrician.

appliance is plugged into the power supply and switched on.
Check and replace a fuse in the plug if necessary.
Check that the main power switch on the appliance is turned on.
The remote control does not work.| Batteries have expired.| Replace batteries.
The Remote has de-synched with the appliance.| Ensure that the appliance is turned on. Re-synch the remote by pressing the – button and the + button at the same time and holding for 3 seconds.
No heat| Incorrect thermostat setting.| Increase the desired temperature higher than the current room temperature.
Overheating may have engaged the E.S.C. feature.| See above for the reset procedure.
Heat turns off before the desired temperature is reached.| Open window detection has activated.| Check that any windows in the room are closed.

WARRANTY

Vision E-Line Solus appliances come with a standard 1-year warranty (parts & labor) when purchased through an authorized dealer. This can be extended for free to two years (parts only for year 2) by registering your appliance within 60 days of purchase.
Visit www.visionfires.co.uk/warranty to register your appliance, activate the free warranty extension, or see details about the 6-year Premium Protect warranty package.
Electrical appliances should not be disposed of as household waste. Separate collection facilities should be used for the disposal of electrical appliances. Contact your local government for information about the available collection systems. If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being.

This fire complies with the Safety Standards EN 60335-1 and EN60335-2-30 which covers the essential requirements of the Low Voltage Directive 2014/35/EU and the EMC standards EN55014-1; EN55014-2; EN61000-3-2 and EN61000-3-3 which covers the essential requirements of the European Electro Magnetic Compatibility 2014/30/EU, and the RED standards EN300220-2, EN30148 9-1, EN301489-3 and EN6247 which covers the essential requirements of the European Radio Equipment Directive 2014/53/EU.
This fire complies with the Safety Standards BS 60335-1 and BS 60335-2-30 which cover the essential requirements of the  Electrical Equipment (Safety) Regulations 2016 (S.I.2016/1101) and the EMC standards BS 55014-1; BS 55014-2; BS 61000-3-2 and BS 61000-3-3 which covers the essential requirements of the Electro-Magnetic Compatibility Regulations 2016 (S.I.2016/1091).and the RED standards BS300220-2, BS301489-1, BS301489-3 and Bs6247 which covers the essential requirements of the European Radio Equipment Regulations 2017.

www.visionfires.co.uk

Documents / Resources

| SOLUS VS75 Electric Fireplace [pdf] User Guide
VS75, VS100, VS130, VS150, VS180, Electric Fireplace
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References

• Vision Fires
• Vision Fires

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