Oase 2500 AquaMax Eco Pemium Instruction Manual

Oase 2500 AquaMax Eco Pemium

Product Information

Specifications

• Product Name: AquaMax Eco Premium
• Models: 2500, 3500, 4500, 5500

Product Description
The AquaMax Eco Premium is a high-quality pump designed for use in water environments. It features multiple inlets and outlets, a control system connection, and various adapters for flexible installation.

• Installation Variants
  The pump can be installed submerged in water or dry outside the water. Different installation variants are available, including using a skimmer on the intake side for optimal performance.

• Safety Information
  It is crucial to follow all safety instructions provided in the manual to avoid serious injuries or death due to electric shock. Always disconnect the device from the power supply before performing any maintenance work.

• Intended Use
  Use the product only as described in the manual to prevent malfunctions in living environments. Users are responsible for taking suitable countermeasures to ensure safe operation.

• Installation and Connection
  Ensure proper installation and connection of the pump according to the guidelines provided. Never operate the unit in a swimming pond to avoid dangerous electric voltage in the water.

Product Usage Instructions

1. Before starting any work on the unit, make sure to disconnect all electrical devices from the power supply.
2. If unsure about grounding, consult an electrician to ensure proper grounding of the unit to reduce the risk of electric hock.
3. Follow the installation instructions provided in the manual for both submerged and dry installations.
4. Avoid reaching into the inlet and outlet connections while the unit is in operation to prevent injuries.
5. Regularly check and maintain the pump to ensure optimal performance and longevity.

FAQ

• Questions, problems, missing parts?
  If you have any questions, problems, or missing parts, contact us at 330-274-8317, Monday-Friday, 8:30 am to 5:00 pm, or email us at customerservice@atlantic- oase.com before returning the unit to your dealer.

AquaMax Eco Premium
2500, 3500, 4500, 5500

WARNING
Original operating manual. This operating manual belongs with the unit and must always be handed over together with the unit.

Questions, problems, missing parts?
Before returning the unit to your dealer, call us at 330-274-8317, Monday-Friday, 8:30 am to 5:00 pm, or email us at customerservice@atlantic- oase.com.

Safety information

Electrical connection

• Special regulations apply to electrical installation in outdoor areas. Only allow a qualified electrician to perform the electrical installation.
  • The qualified electrician has the required professional training, knowledge and skills to per-form electrical installations in outdoor areas. The qualified electrician can detect potential risks and adheres to regional and national standards, regulations and directives.
  • For your own safety, please consult a qualified electrician.
• Only connect the unit if the electrical data of the unit and the power supply match.
• Extension cables and power distributors (e.g. outlet strips) must be suitable for outdoor use (splash-proof).
• Protect open plugs and sockets from moisture.

Safe operation

• This unit can be used by children aged 8 and above and by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they are supervised or have been instructed on how to use the unit in a safe way and they understand the hazards involved. Do not allow children to play with the unit. Only allow children to carry out cleaning and user maintenance under supervision.
• Do not use the unit, if electrical lines or the housing are damaged.
• Dispose of the unit if its power connection cable is damaged. The power connection cable can-not be replaced.
• The impeller unit in the pump contains a magnet with a strong magnetic field that may affect the operation of pacemakers or implantable cardioverter defibrillators (ICDs). Always keep a distance of at least 8 in (0.2 m) between the implant and the magnet.
• Never pull on electric cables. In particular, never carry units on their cables.
• Route lines so that they are protected from damage and nobody can trip over them.
• Never make technical modifications to the unit.
• Only carry out work on the unit that is described in this manual.
• Only use original spare parts and accessories.
• Should problems occur, please contact the authorized customer service or OASE.

WARNING
Serious injury or death due to dangerous electrical voltage is possible with an electrical device in water operated with a voltage U > 12 V AC or U > 30 V DC.

• Disconnect all electrical devices in the water from the power supply before reaching into the water.
•  Disconnect the device from the power supply before starting work on the unit.

WARNING

In the event of improper connection of the unit grounding, there is a risk of electric shock. The unit must be grounded in order for the electrical current to be dissipated via the grounding and to reduce the risk of electric shock in the event of a malfunction or failure.
Instructions for grounding:

• The unit is equipped with a mains cable with grounding conductor and a plug with grounding pin. The plug must be plugged into a suitable socket, which is installed and grounded according to local regulations and ordinances and is protected by a FI protection switch (GFCI).
• Do not modify the plug. Have a suitable socket installed by an electrician if the plug does not fit into the socket.
• Contact an electrician if you have any doubts as to whether the appliance is properly grounded.

Intended use

Only use the product described in this manual as follows:

• For pumping normal pond water for filter systems, waterfall systems and water course systems.
• In compliance with the technical specifications. (→ Technical data)
• Only subject to adherence to the permissible water quality values. (→ Permissible water values) The following restrictions apply to the unit:
• Do not use in swimming ponds.
• Never use the unit with fluids other than water.
• Never run the unit without water.
• Do not use in conjunction with chemicals, food, easily flammable or explosive substances.
• Do not connect to the domestic water supply.
• Do not use for industrial purposes.
• According to EMC (Electromagnetic Compatibility), this is a class A unit. The unit may cause malfunctions in living environments. It is the user’s responsibility to take suitable counter-measures.

Product description

Overview

1. Inlet 1 (suction side)
   Filter housing

2. Inlet 2 (suction side)

   • Connection of a satellite filter or skimmer.
   • The flow rate on inlet 2 and with it the flow ratio of inlet 1 and 2 is adjustable. To do so, undo the locking mechanism and push the connection to one of the following positions:
   • Position 0: Inlet 2 is closed, water flow only via inlet 1.
   • Position 1/2/3: Inlet 2 is opened by approx. 25/50/75 %; this means water flow via inlet 1 and 2 based on the set flow ratio.
   •  Position 4: Inlet 1 is closed, water flow only via inlet 2.

3. Outlet (pressure side)
   Connection of the return flow to the pond (e.g. via a water course).

4. Power cable

5. Control system connection (optional)

   • The control system can be used to regulate the pump capacity.
   • Without the control system, the activated pump will always run at full capacity.

6. Hose sleeve for outlet (recommendation).

7. Stepped hose adapter for inlet 2 and outlet (alternative).

8. Cover cap for closing inlet 2 when it is not in use.

9. Hose clips for fastening hoses on the hose sleeves.

10. Rubber feet
    Only for dry installation.

11. Pipe adapter for inlet 2 (alternative)
    For connecting pipes with a diameter of 2 in (50 mm) or 1½ in (40 mm)

Installation variants

• Variant (a): Water flow only via the filter housing (inlet 1).
  • Set inlet 2 to position “0”.
  • Close inlet 2 using the cover cap. (→ Overview)
• Variant (b): Water flow via the filter housing (inlet 1) and additionally via a satellite filter or a skimmer on inlet 2.
  • Set inlet 2 to position “1”, “2” or “3”, depending on the desired flow ratio (25/50/75 %).
• Variant (c): Water flow only via a satellite filter or a skimmer on inlet 2.
  • Set inlet 2 to position “4”.
• Variant (d): Dry pump installation.
  • This variant requires the pump to be installed without a filter housing.
  • The pump is installed outside of the pond but lower than the water level.
  • If larger particles (∅ > 0.4 in) may be drawn in, we recommend installing a satellite filter or a skimmer on the intake side.

Seasonal Flow Control (SFC)

The SFC function intelligently controls the water volume or pump head based on the water temperature. This means the pump adapts to the individual pond ecology throughout the year and supports the pond biology through temperature- dependent circulation (winter mode, transition mode and summer mode).

• If the SFC function is active, the pump differentiates between …

  • winter mode (water temperature lower than +50 °F)
  • transition mode (water temperature +50 … +63 °F)
  • summer mode (water temperature greater than +63 °F)
    You can find the specific parameters at www.atlantic-oase.com.

• The SFC function may only be activated if the pump is submersed!

• If a skimmer or satellite filter is used, it may, depending on the system, be advisable to deactivate the SFC function.

• The SFC function is deactivated on delivery.

Switching on/switching off

Installation and connection

• The pump can be installed submerged (in water) or dry (outside the water).
• WARNING
• Severe injuries or death from operation of the unit in a swimming pond. Faulty electric components will apply dangerous electric voltage to the water.
• Never operate the unit in a swimming pond.

CAUTION

• Rotating components in the area of the intake connection and the pressure connection. Reaching into the connections can lead to injuries.
• Please note in particular: If a unit has stopped due to overload, it can start up unexpectedly!
• Do not reach into the opening of the inlet connection or outlet connection while the power plug is connected.
• If the connections are freely accessible, e.g. if no hoses are connected, secure the connections with a finger guard. The finger guard is available as an accessory.

Avoid exposing any unit components to direct sunlight for extended periods of time, as this can lead to damage. If necessary, use a protective cover.

Connecting the control system

The pump can be operated with and without a control system.

• The control system can be used to regulate the pump capacity.
• Without the control system, the activated pump will always run at full capacity.

Compatible control systems (accessories):

• Eco Control

  • Intelligent control system for a pump.

• Garden Cloud Controller

  • Up to 10 OASE Control-compatible devices (pumps, filters, lights) can be controlled via the “OASE Control” app.
  • For information on this topic, visit www.atlantic-oase.com (→ “OASE Control”).

• An OASE Control network (variant C) must be terminated with terminal resistance R. This is included with the Garden Cloud Controller. In this case you need the accessory OASE Control adapter (item number 88443).

• If only one AquaMax Eco Premium pump is connected to the Garden Cloud Controller (variant b), the terminal resistance and the OASE Control adapter are not required.

•  Keep the terminal resistance in a safe place for potential later expansion of the OASE Control system. 

NOTE
The unit will be destroyed if water penetrates the plug connector.

• Connect the plug connector or place the protective cap on it.
• Ensure that the rubber seal is clean and fits exactly.
• If the rubber seal is damaged, it must be replaced. When the plug connector is disconnected, the rubber seal must be replaced if it is older than 2 years.
• Always secure the plug connector or the protective cap with the two screws.

Submerged installation of the unit

Connection
Connect the pump as required by the desired installation variant. (→ Installation variants)

• Hoses or pipes can be connected at the inlet (IN) and at the outlet (OUT). A variety of connection adapters are provided. Additional adapters are available as accessories.
• The line on the intake side (IN) should not have a smaller diameter than the line on the pres-sure side (OUT).
• The greater the line diameter, the smaller the friction losses in the line and the better the flow rate.
• The line diameter must not be restricted unnecessarily by a hose sleeve. If necessary, shorten the hose sleeve based on the hose diameter.

Do not plug the power plug into the outlet yet!

Installation

• Place the pump horizontally on a stable surface.
• Ensure secure and stable positioning of the pump.
• For muddy or soiled water, we recommend installing the pump or intake-side components (skimmer, satellite filter, base outlet, etc.) above ground level. This decreases intake of particles and increases the service life of the impeller unit.
• Operate the pump only when it is covered with at least 4 in (10 cm) of water. Otherwise, it may draw air.
• A pull rope allows you to simply pull the pump out of the water.
  • Pull the pull rope through the round openings on the bottom pan of the filter and make a knot.

Dry installation of the unit

For dry installation, install the pump without a filter casing.
Conversion

Connection

• Hoses or pipes can be connected at the inlet (IN) and at the outlet (OUT). A variety of connec-tion adapters are provided. Additional adapters are available as accessories.
• The line on the intake side (IN) should not have a smaller diameter than the line on the pres-sure side (OUT).
• The greater the line diameter, the smaller the friction losses in the line and the better the flow rate.
• The line diameter must not be restricted unnecessarily by a hose sleeve. If necessary, shorten the hose sleeve based on the hose diameter.
• The pump can handle particles with a size of up to 0.4 in (11 mm). Larger particles will clog the pump. We recommend installing a filter or skimmer on the intake side.

Do not plug the power plug into the outlet yet!

Installation

•  Place the pump horizontally on a stable surface.
• Ensure secure and stable positioning of the pump.
• Do not expose the pump to direct sunlight.
• Ensure that the installation site is sufficiently ventilated to prevent overheating of the pump.

Commissioning/start-up

• NOTE
• The unit will be destroyed if it is operated with a dimmer. It contains sensitive electrical components.
• Do not connect the unit to a dimmable power supply.

NOTE

• Never allow the pump to run dry. This will destroy the pump.
• Only operate the pump when it is submerged or flooded.

Switching ON/OFF

• Switching on: Plug the power plug into the outlet.
• The unit is switched on after a brief starting phase.
• Switching off: Pull the power plug from the outlet.

Environmental Function Control (EFC)

• When started up and then every 20 … 40 minutes the pump automatically performs a pre-pro-grammed self-test (Environmental Function Control (EFC)). The pump detects if it is running dry / clogged or submerged. The pump shuts down automatically after 60 to 120 seconds if it runs dry/is blocked. In the event of a malfunction, disconnect the power supply and “flood the pump” or remove the obstacle. Afterwards, the unit can be restarted.

Maintenance and cleaning

CAUTION

• Risk of injury due to unforeseeable start-up. Internal monitoring functions can shut down the unit and reactivate it automatically.
• Disconnect the power plug before carrying out any work on the unit.

NOTE

• Do not use aggressive cleaning agents or chemical solutions. These agents can damage the housing, impair the function of the device and harm animals, plants and the environment.
• Clean the unit with clean water and a soft brush or sponge wherever possible. Remove stub-born dirt with the aid of the recommended cleaning agents.

Dismantling the unit

• Pull the power plug and remove all connections.

• Dismantle the unit as shown in the figure.

• After cleaning or maintenance, reassemble the unit in reverse order.

• During reassembly, ensure that

  • the clamp fastening the pump in the holder is securely engaged.
  • the connection lines are guided out of the housing with the cable sleeve and that they are not kinked or crushed.

Cleaning the unit

•  Clean the unit as required, but at least twice a year.
  • When cleaning the pump, pay particular attention to the impeller unit and the pump housing.
  • Recommended cleaning agent for removing stubborn limescale deposits:
  • Vinegar- and chlorine-free household cleaning agent.
  •  After cleaning, thoroughly rinse all parts in clean water.

Replacing the impeller unit

NOTE

• The impeller unit contains strong magnets that attract magnetic particles (e.g. iron filings). Any remaining particles can cause irreparable damage to the impeller unit and motor block.
• Carefully remove all adhering particles from the impeller unit before installation.

NOTE

• The impeller unit has a strong magnet that abruptly pulls the impeller unit into the motor block when the impeller unit is inserted. If the impeller unit jams during this process, this can cause ir-reparable damage to the impeller unit and the motor block.
•  Hold the impeller unit tightly and carefully guide it into the motor block, while ensuring it re-mains straight.
• The impeller unit is guided through a bearing in the motor block. This bearing is a wear part and should be changed at the same time as the impeller unit.
  Changing the bearing requires specialist knowledge and tools. Have the bearing changed by the OASE specialist dealer or send the pump to OASE North America Inc.

When the impeller is pulled out, the bearing in the motor block may come loose. During reassembly, check that it is positioned correctly. If necessary, push the bearing into the mo-tor block with the wide grooves first.

• Dismantle the motor block as shown in the figure.
• Use a brush under clear water to clean the components.
• Check all components for damage. Replace damaged or worn components.
• Reassemble the motor block in reverse order.

Storage/overwintering

• The unit is frost-proof down to temperatures of -4 °F (-20 °C). If you wish to store the unit out-side of the pond, clean it thoroughly with a soft brush and water, check it for damage, then store it submerged or filled with water. Do not immerse the power plug in water!

Troubleshooting

to OASE Eco Control or OASE Control network; if necessary switch on pump via these networks
| Supply lines kinked| Route the supply lines without kinks
| Supply lines blocked.| Check/clean the supply lines
| Impeller unit is blocked| Remove blockage, check impeller unit for ease of movement
Pump does not transport fluid| Filter housing clogged| Clean strainer casings
Insufficient delivered quantity| Excessive loss in the supply lines| Reduce hose length to the necessary mini- mum, remove unnecessary connection parts, use larger hose diameters
| Impeller unit is running sluggishly| Check impeller unit for ease of movement
Pump switches off after operating briefly|

• Water heavily soiled
• Impeller unit is blocked
• Pump has run dry
• Water temperature too high

|

• Clean pump
• Remove blockage, check impeller unit for ease of movement
• Check/clean supply lines, increase immersion depth (min. 4 in under water surface)
• Adhere to the maximum permissible water temperature. (→ Technical data)

Technical data

Unit data

Permissible water values

Pool water

|

Salt water

pH value| | 6.8 … 8.5| 7.2 … 8.3| 7.5 … 8.5
Hardness| ppm| 142 … 267 CaCO3| 142 … 267 CaCO3| 256 … 534 CaCO3
| °dH| 8 … 15| 8 … 15| 14 … 30
Free chlorine| ppm| <0.3| <0.6| <0.3
| mg/l| <0.3| <0.6| <0.3
Chloride content| ppm| <250| <250| <22000
| mg/l| <250| <250| <22000
Salt content| %| <0.4| <0.4| <4
Overall dry residue| ppm| <50| <50| <50
| mg/l| <50| <50| <50
Temperature| °F| +39 … +95| +39 … +86| +39 … +82
| °C| +4 … +35| +4 … +30| +4 … +28

Wear parts

• Impeller unit
• Bearing in the motor block

Disposal

NOTE
Do not dispose of this unit with household waste.

• Contact your local waste disposal company for instructions on proper disposal of the unit.
• Render the unit unusable by cutting the cables.

• OASE North America Inc.
• 125 Lena Drive | Aurora | Ohio 44202 | USA
• customercare@oase.com
• www.atlantic-oase.com 

References

• OASE Living Water – OASE North America

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