KOREHEALTH 30538 Kore 2.0 Fitness Tracker Instruction Manual
- June 5, 2024
- KOREHEALTH
Table of Contents
KOREHEALTH 30538 Kore 2.0 Fitness Tracker IMPORTANT SAFETY INFORMATION
To prevent personal injury or damage to your Kore 2.0™ read the following guidelines carefully to ensure proper usage:
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Avoid exposing Kore 2.0™ to chemicals, sudden impact, and extreme heat.
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When cleaning Kore 2.0™, do not use harsh solvents such as alcohol, benzine, acetone, or thinner.
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Do not attempt to disassemble Kore 2.0™ or remove the battery.
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If you feel any discomfort while wearing Kore 2.0™, loosen the wristband and discontinue use.
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This is not a medical-grade diagnostic device.
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Do not use in steamy environments such as saunas or hot springs. Not for swimming or diving.
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Do not submerge the Kore 2.0™ in water or other liquids for prolonged periods.
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Do not use the Kore 2.0™ if it feels warm or hot or the display is cracked.
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Substances in the Kore 2.0™ and its battery may harm the environment V
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Only charge Kore 2.0™ with its authorized charging dongle. Do not charge the Kore 2.0™ if it is wet, or wear the product while you are charging it.
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Kore 2.0™ and its charging cable may include a magnetic material. Magnets may interfere with pacemakers, defibrillators, or other medical devices. Consult your physician and the manufacturer of your medical device before using the Kore 2.0™ to determine if this product is safe
for you. -
Consult your doctor before beginning or modifying any exercise program using the Kore 2.0™, or if you have any preexisting condition.
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Do not check call or other notifications, GPS, or other applications on the product’s display while driving or in other situations where distractions could be hazardous. Always be aware of your surroundings when exercising.
Warning: This device is not a toy. Keep away from children and pets.
CHARGING THE BATTERY:
Kore 2.0™ is equipped with a magnetic pogo pin charging dongle.
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Attach the bottom of the watch to the magnetic pogo pin charging dongle. (See diagram to right)
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To charge, plug the dongle into a 5V 1A
USB-A port (not included) or a wall socket with a USB adapter. Make sure your power source is 5V. It might take
up to 3-5 minutes for the watch to be responsive. The charging screen will turn off after 10 seconds, touch the screen to reawaken the user interface. -
Allow Kore 2.0™ to charge for up to 2 hours or until the battery indicator on the home screen is full.
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When completely charged, remove the device from the charging dongle.
TIPS FOR USE
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If the Kore 2.0™ screen does not light up immediately after being plugged in properly, the battery may be completely drained. Let it charge for at least 5 minutes. The screen should light back up within this time. If Kore 2.0™ still does not light up or charge after all these steps, please contact customer support.
When the battery is lower than 5% it will only show the LOW BATTERY symbol on the screen. Please recharge the watch before use. -
Kore 2.0™ requires approximately 20 seconds to
get a heart rate or blood oxygen reading. -
For optimal performance, it is recommended
to wear Kore 2.0™ on your left wrist.
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To keep Kore 2.0™ clean, wipe it down with a damp cloth once a week or after physical activities.
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To maintain consistent sensor reading, it is recommended to clean the sensor at the back of the watch after use. Dirt, lotion, grease or excessive water and sweat
will affect sensor performance.
TO TURN ON KORE 2.0™
Note: You will need to charge your Kore 2.0 smartwatch with the magnetic pogo pin charging dongle the first time you use it.
- Long press home button to turned on the device.
- If the device cannot be turned on, it is possible that the battery might be low. Please charge it on a 5V rated USB power supply for up to 3-5 minutes. Please refer to the charging instruction on page 2
FASTENING THE WRISTBAND:
- The device sensors requires direct skin contact on your wrist t o get an accurate reading.
- Hold Kore 2.0™ in place on the outside of your wrist.
- Tighten the wristband until you feel it has a snug fit around your wrist, but not so tight that it cuts off circulation, then f asten the pin-and-tuck strap.
- To remove the device, unpin the tuck strap.
INSTALLING THE KOREHEALTH APP:
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Download the KoreHealth App onto your iOS™ or Android™ smartphone by scanning the QR codes on the next page, or by searching “KoreHealth” in the App Store® or
Google Play Store™. -
Device requirements: iOS™ 8.0 and above; Android™ 4.4 and above.
CONNECTING KORE 2.0™ TO YOUR SMARTPHONE :
You will have to pair your Kore 2.0™ to your smartphone manually the first
time you use it. After that, it will connect automatically anytime your device
is within range. Your Kore 2.0™ can store off-line data for up to 30 days
before syncing with your smartphone.
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Open the KoreHealth™ App on your smartphone.
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Hold Kore 2.0™ near your smartphone and go to Device page, click “Pair Device”.
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Choose Bluetooth® name corresponding with your device’s unique serial number (ex. K2XXXXXX). You can check your device’s Bluetooth® name in Settings.
Note: When you turn on the device for the first time, the serial number will appear along with a QR Code to download the KoreHealth App. -
Connection completed.
USING KORE 2.0™:
- Kore 2.0™ is equipped with a glass touch screen and a capacitive Home button located at the bottom of the screen.
- Swipe up down left and right on the screen through modes.
- Short Press on screen/icon on screen to select.
- Short Press the Home button to return to previous screen. Long Press the Home button for 3 seconds to return to the Home screen.
HOME SCREEN
The home screen displays the time, day, date, weather, health metrics data and
other essential information.
To change the home screen display style, long press the home screen for 3
seconds to open Cover Style Selection. Swipe left and right to view cover
design. Short press at the end to confirm your
selection.
MODES
- To cycle through modes (ie. Health metrics, workouts, messages and more), scroll up and down.
- Swipe left or right to access Quick Display Settings & Weather.
HEALTH METRICS DATA
Measures your daily steps, distance, calories and activity minutes. Short
press Health Data to expand details.
WORKOUT
Measures your performance during specific exercises. Swipe up and down to
select workout (Walk, Run, Cycling, Gym, Hiking, Basketball, Soccer, Tennis,
Yoga, Dance, Badminton). Select Target Setting (Distance, Duration, Calories
or Open Goal) and begin workout.
HEART RATE MONITOR
Measures your heart rate in beats per minute.
HRV
Tracks the variation in time between each heartbeat.
BLOOD OXYGEN MONITOR
Measures oxygen levels in your blood.
SKIN TEMPERATURE
Tracks skin temperature measurement.
Friendly Reminder
The unit of measurement can be changed from °F to °C in your App.
The metal temperature sensor will need direct skin contact in order to take an
accurate reading. Water, sand or dirt between your wrist and watch will result
in inaccurate readings.
The skin temperature measurement can take up to 1 minute to reach a stabilized
measurement.
SLEEP
Measures your total sleep duration. It also
breaks down your sleep patterns.
Scenarios that could potentially impact the accuracy of sleep tracking:
- If you sleep less than 30 mins.
- If the watch is worn too loose.
- If the sensors on the bottom of the device are obstructed.
- If there is rapid movement during sleep it may misjudge you as awake. If you are awake but not moving for an extended period of time it may misjudge you as asleep.
RELAX
Set timed goal to relax. The device will lead you in a breathing exercise.
TIME
Use timer and stop watch function.
NOTIFICATION
Views incoming messages from your smartphone. Scroll to the left to view
details. Notification alerts SMS, Facebook™, Instagram™, Twitter™, Messenger™,
WhatsApp™, FaceTime™, Telegram™, Pinterest™, Snapchat™, Gmail™, Skype™, Line™,
VKClient™, QQ™ and WeChat™.
PHONE CALLS
View incoming calls from your smartphone. Accept (to answer calls via
smartphone) or decline calls.
WEATHER
Displays local weather when connected to App. Swipe left or right from home
screen to view.
MUSIC
Control music playing from your smartphone. Select
play/pause, control volume, and change tracks
with a tap.
Note: Music control will only work when your Kore 2.0™ is paired with a
smartphone and the KoreHealth App is running that device.
QUICK DISPLAY SETTINGS
Access this section by swiping right on the main screen. Adjust brightness,
Raise to wake and Do not disturb.
REMINDER
Set daily reminders to take medicine, drink water or take a walk.
SETTINGS
Select setting options (Find phone, display, language restart, power off,
reset or about) by tapping on desired feature. FCC ID, ISED ID, RCM and
MIC information is listed in About.
FACTORY RESET
In Settings, you will find the RESET button.
This will prompt you to restore your Kore 2.0™ to its factory setting which
will erase any existing data and preferences.
How to do a Manual Firmware Upgrade on Kore 2.0™?
You’ll receive a prompt in the KoreHealth App stating ‘New Firmware
Available”. Select OK to proceed. Read any “Important Notes” displayed
on the screen and select Start Upgrade. The upgrade will take approximately 10
minutes to complete.
MAKE SURE your devices meet all the below conditions to successfully upgrade
the Kore 2.0™ firmware.
- Your Kore 2.0™ smartwatch and mobile device should have a minimum of 50% battery, it is strongly recommended that you keep both devices plugged into a stable power source to prevent any interruptions during the upgrade.
- Make sure you have a stable WiFi or Mobile Data connection.
- Please do not turn off the internet connection.
- Make sure Bluetooth® for both devices are on and your devices are close to each other, do not exceed 32 ft / 10 meters apart.
- Do not run other Apps, or software or make any calls.
- Avoid moving around too much if you are wearing the watch during the upgrade.
- Wait until the upgrade process is 100%, the watch will restart automatically after the upgrade.
Scan the QR code on the right for more information on Firmware Upgrades for
your Kore 2.0 device. 
FEATURES VIA APP
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Kore 2.0™ will vibrate when you receive a call or text message. To activate this function, you will need to set it up in the App under ‘Device’.
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When you receive a call, Kore 2.0™ will vibrate. Long Press
the function button to decline the call. -
Message alert (ie. SMS, Facebook™, Instagram™, Twitter™, Messenger™, WhatsApp™, FaceTime™, Telegram™, Pinterest™, Snapchat™, Gmail™, Skype™, Line™, VKClient™, QQ™ and WeChat™.) needs to connect in “App” section.
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The alarm function can only be used on the App.
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Stand Up Reminder is adjustable from 30 – 240 minutes with increments of 5 minutes.
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You can link Kore 2.0™ data to Apple Health App.
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Distance Units – adjust by going to App, ‘Device’ ‘Setting’.
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Display Timeout – adjustable by 5-30 seconds with increments of
5 seconds. -
Heart Rate – you can set up auto heart rate monitoring every hour.
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24-hour Time Setting – adjust by going to App, ‘Device’ ‘Settings’.
If Kore 2.0™ gets wet:
Kore 2.0 ™ uses an advanced capacitive touch screen monitor (TFT) that is
sweat and splash-resistant, however, Kore 2.0™ is not fully waterproof. If
your watch face gets exposed to water, it may cause the screen to flicker
temporarily or the home screen to change since the water will send mixed
conductivity from your skin to the watch screen. Do not panic. Your Kore 2.0™
watch is not broken. This is normal as nearly all touch-screen smartwatches
react similarly to water exposure.
LANGUAGE SETTINGS
You can change the language settings directly on the Kore 2.0™ by selecting
‘Settings’ “Language” and cycle through
until you reach the languages. To change the language settings through mobile
App, go to ‘Device’
‘General’ while connected to your Kore 2.0™.
- English
- Spanish
- German
- Portuguese
- French
- Hindi
- Simplified Chinese
- Japanese
SPECIFICATIONS
Package Includes
Kore 2.0™, charging dongle, warranty card, instruction manual
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Screen Size
1.05in -
Bluetooth® Version
5.0 -
Water Resistant Rating
IP67 -
Battery Type
Lithium Polymer -
Battery Capacity
130mAh -
Battery Life
Up to 6 days -
Charge Time
1.5 – 2 hours -
Input
5V 300mA
Having difficulties setting up your watch? We are here to help!
Please visit https://support.korehealthofficial.com or scan the below QR
code for any urgent inquiries!
Trademark Attributions
Apple™, Android™, iOS™, Bluetooth®, USB™, Facebook™,
Instagram™, Twitter™, Messenger™, Whatsapp™, Telegram™,
Pinterest™, Snapchat™, Gmail™, Skype™, WeChat™, Line™,
VKClient™, QQ,™ and all other third-party trademarks or logos mentioned or
used in this Manual or in the packaging of this product are owned by their
respective trademark owners. KORE 2.0™ has no affiliation to, and is not
associated or sponsored by Apple Inc., Google LLC, or any of the owners of the
third party trademarks mentioned or used in the product’s website, manual, or
packaging. Rather, any usage of third-party names or product logos is for
illustrative purposes only. Should any trademark attribution be missing,
mistaken or erroneous, please contact us as soon as possible
at
https://support.korehealthofficial.com
for rectification.
Canada ISED Statement
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:
- this device may not cause interference, and
- this device must accept any interference, including interference that may cause undesired operation of the device.
This Class [B] digital apparatus complies with Canadian ICES-003.
This equipment complies with Canada’s radiation exposure limits set forth for uncontrolled environments.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Made in China
FCC Statement
This device complies with part 15 of the FCC rules. Operation is subject to
the
following two conditions:
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this device may not cause harmful interference, and
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this device must accept any interference received, including interference that
may cause undesired operation.
Caution:
approved by the party responsible for compliance could void the user’s authority
to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: -
Reorient or relocate the receiving antenna.
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Increase the separation between the equipment and receiver.
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Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
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Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC’s RF radiation exposure limits set forth for an uncontrolled environment. End-user must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
The symbol on the product or its packaging indicates that the product must not
be disposed of with your household waste. Instead, it is your responsibility
to dispose of your waste equipment by handing it over to a designated
collection point for the recycling of waste electrical and electronic
equipment. The separate collection and recycling of your waste equipment at
time of disposal will help conserve natural resources and ensure that it is
recycled in a manner that protects human health and the environment.
For more information about where you can drop off your waste for recycling,
please contact your local authority, or where you purchased your product.
References
Read User Manual Online (PDF format)
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