flo 920-004 Smart Water Detector Installation Guide

: June 5, 2024
: flo

Table of Contents

DESCRIPTION
GENERAL SPECIFICATIONS
SETUP AND INSTALLATION
COMPONENTS
INSTALLATION INSTRUCTIONS
LED PATTERNS
LIMITED WARRANTY
FEDERAL COMMUNICATIONS COMMISSION STATEMENT
Documents / Resources
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)

BY MOEN
Smart Water Detector
Install Guide

DESCRIPTION

This Smart Water Detector provides valuable telemetry to help protect property from damage caused by water, temperature extremes and high humidity. The Detector should be installed in locations with a high risk of exposure to water and/or temperature/humidity extremes (i.e. basements for weather-related events, under or near appliances or fixtures like dishwashers, water heaters, etc., and attics or crawl spaces for temperature). To optimize property protection, use the Flo By Moen Smart Water Shutoff for pro-active control of the plumbing system to reduce the impact of catastrophic failures.

GENERAL SPECIFICATIONS

Moisture Detection Base unit Remote Sensing Disc
Leak Sensing Cable (920-006)
Temperature Range -20 to 140 °F (-29 to 60 C)
Temperature Accuracy
40 to 140 F(4 to 60 C): ± 2 °F (lC) -20 to 40 °F(-29 to 4 C): ± 3 °F (LS C)
Humidity Range: Oto 100% Relative Humidity (RH)
Typical accuracy: 0-20 RH: ±5% 20-80: ±3% 80-100: ±5%
Battery type CR123A Lithium Cell Battery Life’ 2 yea rs Connectivity
Wi-Fi network (WLAN connectivity/ IEEE 802.11 bgn, 2.4 GHz range)
‘Note: Battery life is affected by the total time in active Wi-Fi mode, which is influenced by the time to pair to Wi-Fi the alarm activity, the number of data transmissions per day, and the duration of each Wi-Fi connection.

SETUP AND INSTALLATION

Prior to installation, the Flo By Moen App must be downloaded from the Apple App Store or Google Play Store and installed on a smartphone (iPhone or Android). After an account has been created and the user logged in, the Detector is ready for set-up. The diagrams on the following pages provide guidance on how to access and activate the Smart Water Detector’s battery.
Note: To maximize battery life it is recommended to wait to activate the battery until pairing and installing the Detector.
Once the pairing process is completed using the mobile app, the Detector is ready to be placed. The unit operates as a standalone sensor when placed directly on the floor without the use of the mounting base. The mounting base is intended to be used for the wall mounting of the primary sensor. When attached to the wall mount base, the remote sensing disc (included with Detector) or the separate leak sensing cable accessory must be installed to enable leak detection.
The sensing disc is intended for small spaces, such as under fixtures or appliances. The leak sensing cable(sold separately) enables the creation of a sensing line or ring that will indicate if water contacts any point along its length. Up to 3 leak sensing cables can be connected in series to a Smart Water Detector.

Common placement areas:

Under Bath/ Kitchen Sinks
Under toilet
Basements (foundation leaks)
Monitor floor drains against back-up
Under/ near water appliances Water heater
Heating Boiler
Washing Machine
Water Filtration Tanks
Reverse Osmosis System
Water Softener
Sump Pump

COMPONENTS

Primary Sensor

Remote Sensing Disc

Wall Mount Base
(mounting screw and self-adhesive backing included)
Flo By Moen™ Mobile App Application mobile Flo By Moen™

INSTALLATION INSTRUCTIONS

Lift Sensor from Base
View Sensor from Top
Hold base. Rotate top cover counter-clockwise Tenir le support.
Remove top cover
Review important internal components
Pull insulator to remove. Blue LED will start to flash
Replace top cover
Hold base. Rotate top cover clockwise
Complete re-assembly. Make sure the base and cover are completely joined.
Reinstall the wall mount base only if using the remote sensing disc or leak sensing cable

LED PATTERNS

LED Pattern	Status Description
OFF	Normal operation mode when powered.
Blinking Blue	The detector is in pairing mode – the device will be visible to

the mobile device SSID list.
Blinking Blue/ Purple| Finalizing the pairing process.
Solid Blue| The detector is paired to a local router.
Blinking Purple| The detector is receiving firmware updates.
Solid Purple| The detector has a local, direct connection to the mobile device.
Blinking Red| Water is in contact with a detector or remote sensor contacts.

LIMITED WARRANTY

Flo, 3750 Robertson Blvd., Suite 202, Culver City, CA 90232, warrants to the owner of the enclosed Flo by Moen Device contained in this box (“Product” or “Device”) will be free from defects in materials and workmanship for a period of one (1) year from the date of delivery following the original retail purchase (collectively, the “Warranty Period”). If the Product fails to conform to this Limited Warranty during the Warranty Period, Flo will, at its sole discretion, either (a) repair or replace any defective Product or component; or (b) accept the return of the Product and refund the money actually paid by the original purchaser for the Product. Repair or replacement may be made with a new or refurbished product or components, at Flo’s sole discretion. If the Product or a component incorporated within it is no longer available, Flo may, at Flo’s sole discretion, replace the Product with a similar product of similar function. This is your sole and exclusive remedy for breach of this Limited Warranty. Any Product that has either been repaired or replaced under this Limited Warranty will be covered by the terms of this Limited Warranty for the longer of (a) ninety (90) days from the date of delivery of the repaired Product or replacement Product, or (b) the remaining Warranty Period. This Limited Warranty is transferable from the original purchaser to subsequent owners, but the Warranty Period will not be extended in duration or expanded in coverage for any such transfer.
Please visit meetflo.com/support for complete details of terms and Conditions information, including specific coverage of Limited Warranty, Terms of Service, End User License Agreement, Privacy Statement and Policies, and Product Terms & Conditions of Sale.

FEDERAL COMMUNICATIONS COMMISSION STATEMENT

This equipment has been tested and found to comply with the FCC-regulated limits per CFR 47 Part 15 Subpart C. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures.

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:

This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause undesired operation of the device.

FCC RF Radiation Exposure Warning:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End-users must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

CANADA, INDUSTRY CANADA (IC) NOTICES

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device.
RF exposure warning This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance.

BY MOEN