J BURROWS JB19BF18 Wireless Pro Headphones User Guide

June 5, 2024
J.burrows

J BURROWS - logoJ BURROWS JB19BF18 Wireless Pro
Headphones

JB19BF18
Wireless Pro Headphones with Boom Mic
INSTRUCTION MANUAL

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Officeworks Ltd. is under license.
USB Type-C®  and USB-C® have registered trademarks of the USB Implementers Forum.

In the box

J BURROWS JB19BF18 Wireless Pro Headphones - fig

Product Specifications

Bluetooth version: V5.0
Pairing name: JB19BF18
Charging voltage: USB-C 5V
Operating range: 15 meters
Working time: Up to 15 hours
Charging time: Up to 2 hours
Standby time: About 175 hours
Sensitivity: 99±3dB
Impedance: 16 ohm
Max input power: 80mW
Support: HSP, HFP, A2DP, AVRCP
Output power: 20mW
Battery capacity: 410mAh
Working frequency: 2.402GHz-2.480GHz
DC Input: 5V 1A
The product is compatible with Windows 10 or later, macOS 10.10 or later, Android 10 or later, or iOS systems.

How to wear

  1. Insert the detachable Boom Microphone into the 2.5mm port located on the headphones.
  2. The boom microphone can move to accommodate a user’s preference for right side or left side wear.
  3. Position the microphone to your preference.

Functions

J BURROWS JB19BF18 Wireless Pro Headphones - Functions

Note : When the audio cable is plugged in, the headphone will be powered off automatically and all buttons will be unworkable, all functions only can be operated on mobile.

Power On Power Off
Slide the switch to the CENTRE position Slide the switch to the position

Bluetooth Pairing;

How to connect with the first Bluetooth device.

J BURROWS JB19BF18 Wireless Pro Headphones - Bluetooth
Pairing

Connecting to a PC

J BURROWS JB19BF18 Wireless Pro Headphones - Connecting to a
PC

Dual Connection

Connecting to the second Bluetooth device.

J BURROWS JB19BF18 Wireless Pro Headphones - Dual
Connection

Slide the power switch to the “ ****“ position and hold 10 seconds until ‘pairing’ is heard.
Activate “Bluetooth” in your device‘s settings and select ”JB19BF18”.

J BURROWS JB19BF18 Wireless Pro Headphones - Dual
Connection1The LED will flash blue to indicate the headphone is connected, and ‘connected’ is heard.
Note: Playback using certain devices may change the flashing LED to a different color for the duration of playback.

Dual connection method

  1. The headphone can be connected to two mobile phones through Bluetooth at the same time.
  2. The headphone can be connected to two PC through Bluetooth at the same time.J BURROWS JB19BF18 Wireless Pro Headphones - Dual connection method1
  3. The headphone can be connected to one mobile phone and one PC through Bluetooth at the same time.J BURROWS JB19BF18 Wireless Pro Headphones - Dual connection method2

Other Operations

Muting the boom mic: Long press the microphone button for 2 seconds.

Muting the internal mic: Long press the call button for 2 seconds.

Battery status: After the headphones are powered on, press the call button briefly once to announce the current battery power 25%/50%/75%/100%.

Clear pairing function: Press and hold the previous and next buttons for 10 seconds simultaneously when the headphones are powered on, the pink light will be on for 2 seconds and the headset will enter the pairing mode.

Calling Mode

J BURROWS JB19BF18 Wireless Pro Headphones - Calling
Mode

Charging

J BURROWS JB19BF18 Wireless Pro Headphones - Charging

Troubleshooting

Headphones will not turn on

  • Ensure headphones are fully charged before turning them on.

My mobile device is unable to find the Bluetooth headphones

  • Check that the headphones are in pairing mode (blue/red indicator lights flashing).
  • Remove“JB19BF18” from the Bluetooth settings list and setup again.
  • If still not found, please restart the headphones and phone and try again.

After successfully pairing, the headphones disconnect

  • Check the battery level and recharge if low.
  • Ensure headphones are within 15 meters of the mobile device and free of obstructions.
  • The connection may be affected by obstructions such as walls or other electronic devices.
  • Try moving closer to the device you are connecting to.

When answering a call, I cannot hear anything

  • Ensure the mobile device is connected to headphones and not on speakerphone mode.
  • Increase the volume on your mobile device.

Sound not coming through headphones or faint in calls when connected with your PC by Bluetooth

  • Trying to restart the Bluetooth headphone.
  • Check if the microphone is in unmuted status.
  • Ensure the input/output device is listed as JB19BF18 in your audio device setting of your PC and ( if needed) the program you’re using.

Headphones will not charge

  • Check whether the charging cable is functional.
  • Ensure the USB-C charging cable is fully inserted in the headphones and charging port.
  • Ensure the charging cable and wall charger are functional.

Do not expose the device to water or attempt to disassemble the device

Officeworks address: Officeworks Ltd. 1 South Drive, 236-262 East Boundary Road,
East Bentleigh, VIC 3165

Product Warranty

Product Warranty – valid for Australian customers only
Officeworks Ltd warrants that this product will be free from defects and work as intended for eight years from the date of purchase by the original customer.
If the product has any defects or does not work as specified during the Warranty Period, Officeworks will, at its election and at its expense, repair or replace the product.
This warranty does not apply: to cosmetic damage;  to damage caused by consumables used in connection with the product (such as batteries);  where the product has not been  used in accordance with all provided instructions; to damage arising from fair wear and tear;
where the product has not been subject to reasonable use;
where the product has been intentionally or negligently damaged; if the customer has attempted to repair the product.
To make a claim under this warranty, please return your product with your receipt or proof of purchase to your nearest Officeworks store or contact 1300 633 423.
This warranty is provided in addition to any rights you may be entitled to under the Competition & Consumer Act 2010. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

WARNING! TO PREVENT POSSIBLE HEARING DAMAGE, DO NOT • LISTEN TO HIGH VOLUMES FOR LONG PERIODS

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