HANNspree HP248UJB Privacy Screen Protector Film Compatible User Manual

: June 5, 2024
: HANNspree

HP248UJB (HSG1370)
LCD Monitor
User’s Manual

Before operating the monitor, please read this manual thoroughly. This manual should be retained for future reference.

This device complies with requirement of Electromagnetic Compatibility Directive 2014/30/EU, Low Voltage Directive 2014/35/EU and RoHS Directive 2011/65/EU.

Socket-outlet shall be near the equipment and shall be accessible.
Trademark Notice:
HANNspree products incorporate High-Definition Multimedia Interface (HDMI™) technology.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

A third-party certification according to ISO 14024

Say hello To a more sustainable product
IT products are associated with a wide range of suatainability risks throughout their life cycle. Human rights violations are common in the facories. Harmful substances are used both in products and their manufacture. Products can often have a short lifespan because of poor ergonomics, low quality and when they are not able to be repaired or upgraded.

This product is a better choice. It meets all the criteria in TCO Certified, the world’s most comprehensive sustainability certification for IT products. Thank you for making a responsible product choice, the help drive progress towards a more sustainable future!
Criteria in TCO Certified have a life-cycle perspective and balance environmental and social responsibility. Conformity is verified by independent and approved verifiers that specialize in IT products, social responsibility or other sustainability issues. Verification is done both before and after the certificate is issued, covering the entire validity period. The process also includes ensuring that corrective actions are implemented in all cases of factory non-conformities. And last but not least, to make sure that the certification and independent verification is accurate, both TCO Certified and the verifiers are reviewed regularly.

Want to know more?
Read information about TCO Certified, full criteria documents, news and updates at tcocertified.com. On the website you’ll also find our Product Finder , which presents a complete, searchable listing of certified products.

RECYCLING INFORMATION

We, at HANNspree care very much about our environment protection strategy and firmly believe that it helps us have healthier earth via appropriate treatment and recycling of industrial technology devices at the end-of-life. These devices contain recyclable materials, which can be re-decomposed and re- integrated into brand-new marvels. On the contrary, other material can be classified to hazardous and poisoned substances. We strongly encourage you to contact the provided information to recycle this product.
For more information, please visit http://www.hannspree.eu/

SAFETY NOTICE

The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this equipment. It is the responsibilities of the user to correct such interference.
Only use attachments/accesories specified by the manufacturer.

WARNING:
To prevent fire or shock hazard, do not expose the monitor to rain or moisture. Dangerously high voltages are present inside the monitor. Do not open the cabinet. Refer servicing to qualified personnel only.

PRECAUTIONS

Do not use the monitor near water, e.g. near a bathtub, washbowl, kitchen sink, laundry tub, swimming pool or in a wet basement.
Do not place the monitor on an unstable cart, stand, or table. If the monitor falls, it can injure a person and cause serious damage to the appliance. Use only a cart or stand recommended by the manufacturer or sold with the monitor. If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit instructions.
Slots and openings in the back and bottom of the cabinet are provided for ventilation. To ensure reliable operation of the monitor and to protect it from overheating, be sure these openings are not blocked or covered. Do not place the monitor on a bed, sofa, rug, or similar surface. Do not place the monitor near or over a radiator or heat register. Do not place the monitor in a bookcase or cabinet unless proper ventilation is provided.
The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.
Unplug the unit during a lighting storm or when it will not be used for long period of time. This will protect the monitor from damage due to power surges.
Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
Never push any object into the slot on the monitor cabinet. It could short circuit parts causing a fire or electric shock. Never spill liquids on the monitor.
Do not attempt to service the monitor by yourself; opening or removing covers can expose you to dangerous voltages and other hazards. Please refer all servicing to qualified service personnel. The wall socket shall be installed near the equipment and shall be easily accessible.

SPECIAL NOTES ON LCD MONITORS

The following symptoms are normal with LCD monitor and do not indicate a problem.

Due to the nature of the fluorescent light, the screen may flicker during initial use. Turn off the Power Switch and then turn it on again to make sure the flicker disappears.
You may find slightly uneven brightness on the screen depending on the desktop pattern you use.
The LCD screen has effective pixels of 99.99% or more. It may include blemishes of 0.01% or less such as a missing pixel or a pixel lit all of the time.
Due to the nature of the LCD screen, an afterimage of the previous screen may remain after switching the image, when the same image is displayed for hours. In this case, the screen is recovered slowly by changing the image or turning off the Power Switch for hours.
If the screen suddenly flashes erratically or the backlighting fails, please contact your dealer or service center for repair. Do not attempt to repair the monitor yourself.

BEFORE YOU OPERATE THE MONITOR

FEATURES

60,5cm / 23.8″ Wide Screen TFT Color LCD Monitor
Crisp, Clear Display for Windows
Ergonomic Design
Space Saving, Compact Case Design

CHECKING THE CONTENTS OF THE PACKAGE

The product package should include the following items:

LCD Monitor

Cables and User manual

INSTALLATION INSTRUCTIONS

Figure.1. Installing and Removing the Base

Note:

For the first time installation, the screw must loosen before attaching the monitor to the base.

POWER

POWER SOURCE:

Make sure that the power cord is the correct type required in your area.
This LCD monitor has an Internal universal power supply that allows operation in either 100/120V AC or 220/240V AC voltage area (No user adjustment is required.)
Connect the AC-power cord one end to your LCD monitor’s AC-input socket, the other end to wall-outlet.

SETTING THE MONITOR ON THE WALL

DISSEMBLING THE STAND BASE:

Disconnect all the cables and cords from the Monitor to prevent breakage.
Carefully place the Monitor face down on a soft and flat surface (blanket, foam, cloth, etc) to prevent any damage to the Monitor.
Remove the screws so that the stand base can be removed.
Gently remove the stand base.

(For reference only)

WALL MOUNTING THE MONITOR:

Purchase a VESA compatible wall bracket:
VESA 100×100, 4 holes, M4, 8mm, 8kg.
Locate your ideal Monitor position on the wall.
Fix the wall bracket firmly on the wall.
Secure the Monitor to the bracket using the 4 mount holes on the back and center of the Monitor.

Note:

Please read the instructions of your specific wall bracket to properly wall mount the Monitor.
The pitch of the mounting holes is 100mm horizontally and 100mm vertically.
The screws type required is metric: M4, 8mm length.
The Monitor stand base can be screwed on a table or a hard surface using the hole on the back of the stand base.
For use only with UL listed wall mount bracket.

*Installing the LCD Monitor requires special skill that should only be performed by qualified service personnel. Customers should not attempt to do the work themselves. HANNspree bears no responsibility for improper mounting or mounting that results in accident or injury. You can ask a qualified service personnel about using an optional bracket to mount the Monitor to the wall.

MAKING CONNECTIONS

CONNECTING TO A PC
Turn off your computer before performing the procedure below.

Connect one end of the HDMI cable to the back of the monitor and connect the other end to the computer’s HDMI port.
Connect one end of the DP cable (optional) to the back of the monitor and connect the other end to the computer’s DP port.
Connect the audio cable between the monitor’s audio input and the PC’s audio output (green port).
Plug one end of the AC power cord to the LCD monitor’s AC input socket, and the other end to Wall outlet.
Turn on your monitor and computer. .

1	USB IN Input	5	HDMI Input
2	USB OUT	6	VGA Input
3	Power AC Input	7	LINE IN
4	DP Input	8	Earphone

ADJUSTING THE VIEWING ANGLE

For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor’s angle to your own preference.
Hold the stand so you do not topple the monitor when you change the monitor’s angle.
You may adjust the monitor for a viewing angle of -5°to 20°vertically and 360°horizontally and 0°to 90°rotation.

Figure.3. Monitor Angle

NOTES:

Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD screen.
Be careful not to place fingers or hands near the hinges when tilting the monitor, otherwise pinching can result.

OPERATING INSTRUCTIONS

GENERAL INSTRUCTIONS

Press the power button to turn the monitor on or off. The other control buttons are located on the front panel of the monitor (See Figure 4). By changing these settings, the picture can be adjusted to your personal preferences.

The power cord should be connected.
Connect the Signal cable from the monitor to the VGA card.
Press the power button to turn on the monitor. The power indicator will light up.

| Menu / Enter
---|---
| ▼ [－] Contrast adjustment button
| ▲ [＋] Brightness adjustment button
| Auto adjustment/ Return
| Power Button

Figure.4. Control Panel Buttons

FRONT PANEL CONTROL

Power Button:
Press this button to switch ON/OFF of monitor’s power.
Power Indicator:
Blue — Power On mode. Blue Flicker– Power Saving mode.
MENU / ENTER:
Turn the OSD menu on or used asconfirmationfunction during start-up .
Adjust :

Adjust Contrast and Brightness change when the OSD is off.
Press [ ****] to enter Contrast adjustment.
Press [ ****] to enter Brightness adjustment.
Navigate through adjustment icons when OSD is ON or adjust a function when function is activated.

[AUTO] Button: Analog Input Models

The OSD menu return to the previous menu.
The Auto adjustment function works only for VGA input. (The auto adjustment function is used to optimize the horizontal position, vertical position,clock,and phase.)

NOTES:

Do not install the monitor in a location near heat sources such as radiators or air dusts, or in a place subject to direct sunlight, or excessive dust or mechanical vibration or shock.
Save the original shipping box and packing materials, as they will come in handy if you ever have to ship your monitor.
For maximum protection, repackage your monitor as it was originally packed at the factory.
To keep the monitor looking new, periodically clean it with a soft cloth. Stubborn stains may be removed with a cloth lightly dampened with a mild detergent solution. Never use strong solvents such as thinner, benzene, or abrasive cleaners, since these will damage the cabinet. As a safety precaution, always unplug the monitor before cleaning it.

HOW TO ADJUST A SETTINGS

BRIGHTNESS/ CONTRAST

CONTRAST| Adjust the contrast value of the display according to your preference. Select「CONTRAST」option to adjust
the contrast value.
---|---
BRIGHTNESS| Adjust the contrast value of the display according to your preference. Select「CONTRAST」option to adjust
the contrast value.
COLOR TEMP| Adjust the color temperature value of the display according to your preference: 9300/6500/ 5500.
AUTO ADJUST| The auto adjustment function is used to optimize the H-POSITION」, 「V-POSITION」,「CLOCK, and
「PHASE」. [For VGA Input only]
COLOR ADJUST| The Color adjustment function is used to optimize the 「CONTRAST」, 「BRIGHTNESS」, 「COLOR TEMP」
IMAGE SETTING
H- POSITION| Select the 「H- position」option to shift the screen image to the left or right. Enter the option and adjust the level. [For VGA only]
V- POSITION| Select the 「V- position」option to shift the screen image up or down. Enter the option and adjust the level. [For VGA only]
CLOCK| Select the 「CLOCK」option to reduce the vertical flicker of characters on the screen. Enter the option and adjust the level. [For VGA only]
PHASE| Select the 「CLOCK」option to reduce the vertical flicker of characters on the screen. Enter the option and adjust the level. [For VGA only]
OSD SETTING
LANGUAGE| Select 「LANGUAGE」 option to change the language of the OSD. Enter the option and select a language.
[Reference only, the OSD Language depends on the selected model]
OSD H .POS.| Select 「OSD H. Pos.」option to adjust the horizontal position of the OSD. Enter the option and adjust the level.
OSD V. POS.| Select 「OSD V. Pos.」option to adjust the vertical position of the OSD. Enter the option and adjust the level.
OSD TIMER| Select 「OSD TIMER」option to set the OSD time out from 5 to 60 seconds. Enter the option and adjust the
level.
TRANSPARENCY| Select 「OSD TIMER」option to set the OSD time out from 5 to 60 seconds. Enter the option and adjust the
level.
SYSTEM
MODE| Select the mode according to your preference: PC/GAME/ MOVIE/ECO [The availability of this function depends upon the selected model]
AUDIO VOLUME| Select the 「VOLUME」option to change the volume level. Enter the option and adjust the level. [This function applies only to models with incorporated audio.] ● By high volume, risk of hearing damage exists.
AUDIO INPUT| While transferring via the HDMI port, it is recommended to set AUDIO INPUT to HDMI; if no sound is outputted, it is recommended to select AUDIO INPUT as PC, and make sure the PC audio output cable is connected to monitor’s LINE IN (or AUDIO IN) port.
SIGNAL SOURCE| While transferring via the HDMI port, it is recommended to set AUDIO INPUT to HDMI; if no sound is outputted, it is recommended to select AUDIO INPUT as PC, and make sure the PC audio output cable is connected to monitor’s LINE IN (or AUDIO IN) port.
ASPECT RATIO| key to change to 「16:9」「AUTO」「4:3」
ACTIVE CONTRAST| Select the 「Active Contrast」option to switch the function On or Off. [Dual input mode optional]
OVER DRIVE| Select the「Over Drive」option to switch the function On or Off. [The availability of this function depends upon the selected model]
RESET
RESET| Select the「Over Drive」option to switch the function On or Off. [The availability of this function depends upon the selected model]

PLUG AND PLAY

Plug & Play DDC2B Feature
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities. The DDC2B is a bidirectional data channel based on the I²C protocol. The host can request EDID information over the DDC2B channel.

THIS MONITOR WILL APPEAR TO BE NON-FUNCTIONAL IF THERE IS NO VIDEO INPUT SIGNAL. IN ORDER FOR THIS MONITOR TO OPERATE PROPERLY, THERE MUST BE A VIDEO INPUT SIGNAL.

TECHNICAL SUPPORT (FAQ)

Q & A FOR GENERAL PROBLEMS

PROBLEM & QUESTION	POSSIBLE SOLUTION
Power LED is not on	Check if the Power Switch is in the ON positionPower

Cord should be connected.
No Plug & Play| Check if the PC system is Plug & Play compatible.
Check if the Video Card is Plug & Play compatible.
Check if any plug pins on the VGA or HDMI or DP connector are bent.
The display is too dark or too bright.| Adjust the Contrast and Brightness Controls.
Picture bounces or a wave pattern is present in the picture| Move electrical devices that may cause electrical interference.
The power LED is ON (Orange) but there’s no video or no picture.| Computer Power Switch should be in the ON position.
Computer Video Card should be snugly seated in its slot.
Make sure monitor’s video cable is properly connected to the computer.
Inspect monitor’s video cable and make sure none of the pins are bent.
Make sure computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED. The LED should either turn ON or OFF after hitting the CAPS LOCK key.
Missing one of the primary colors (RED, GREEN, or BLUE)| Inspect the monitor’s video cable and make sure that none of the pins are bent.
Screen image is not centered or sized properly.| Adjust pixel frequency CLOCK and PHASE or press hot-key ( AUTO Button).
Picture has color defects
(White does not look white)| Adjust RGB color or select color temperature.
The screen resolution needs to be adjusted| Use win 2000/ME/XP Right click anywhere on desktop and select Properties>Settings>Screen Resolution. Use the silder to adjust the resolution and click Apply.
No sound is outputted from monitor’s built-in speaker| Make sure PC audio output cable is connected to screen’s LINE IN port (or AUDIO IN port).
Make sure the sound volume adjustment can be clearly identified.
Make sure the System > Silence option in the monitor menu is on.
While transferring via HDMI port but no sound is outputted, it is recommended to select AUDIO INPUT as a PC option, and make sure PC audio output cable is connected to monitor’s LINE IN port(or AUDIO IN port). [For HDMI Input only]

Addendum related to Windows 7/ Windows 8/ Windows 10

When you encounter display problem under Windows 7/Windows 8/Windows 10, you need to do the following:

Make sure your PC computer (Hardware requirement) can support Windows 7/Windows 8/Windows 10.
Make sure your video card can run Windows 7/Windows 8/Windows 10.
If your video card can support Windows 7/Windows 8, need to install the latest Win 7 /Win 8/Wind 10 driver of your video card.

Suggest to do the following:

Install the latest Windows 7/Windows 8 /Windows 10 video driver of your video card.
Try to use the recommended display resolution that is supported by the monitor.
If the recommended display resolution is not working, try the second recommended display resolution.
| 1| 2
---|---|---
35,56cm / 14″ (16:9)| 1366×768@60Hz| 1366×768@50Hz
39,6cm / 15.6″ (16:9)| 1366×768@60Hz| 1366×768@75Hz
40,64cm / 16″ (16:9)| 1366×768@60Hz| 1366×768@50Hz
43,2cm / 17″ (16:10)| 1440 x 900@60Hz| 1440 x900@75Hz
47cm / 18.5″ (16:9)| 1366x 768@60Hz| 1366×768@75Hz
48,3cm / 19″ (5:4)| 1280×1024@60Hz| 1280×1024@75Hz
48,3cm / 19″ (16:10)| 1440x9004ij60Hz| 1440×900@75Hz
51cm / 20″ (16:9)| 1600 x 900@60Hz| 1600 x900@50Hz
56cm / 22″ (16:10)| 1680×1050@60Hz| 1680×1050@50Hz
54,6cm / 21.5″ (16:9)
58,4cm / 23″ (16:9)
60cm / 23.6″ (16:9)
60,5cm / 23.8 (16:9)| 1920×1080@60Hz| 1920×1080@50Hz
70cm / 27.5″ (16:10)| 1920×1200@,60Hz| 1920 x1200@,50Hz

And if you still have display problem after doing the above procedure, please visit HANNspree support and Service Website: http://www.hannspree.eu/en/monitors

Windows is a registered trademark of Microsoft Corporation.

ERROR MESSAGE & POSSIBLE SOLUTIONS

CABLE NOT CONNECTED:
1. Check that the signal-cable is properly connected, if the connector is loose, tighten the connector’s screws.
2. Check the signal-cable’s connection pins for damage.
INPUT NOT SUPPORT :
Your computer has been set to unsuitable display mode, set the computer to display mode given in the following table.

FACTORY PRESET TIMING TABLE:

MODE| RESOLUTION| HORIZONTAL
FREQUENCY (KHz)| VERTICAL
FREQUENCY (Hz)
---|---|---|---
1| 640×480 @60Hz| 31.469| 59.94
2| 640×480 @70Hz| 36.052| 70.004
3| 640×480 @72Hz| 37.861| 72.809
4| 640×480 @75Hz| 37.500| 75.000
5| 720×400 @70Hz| 31.469| 70.087
6| 800×600 @56Hz| 35.156| 56.25
7| 800×600 @60Hz| 37.879| 60.317
8| 800×600 @72Hz| 48.077| 72.188
9| 800×600 @75Hz| 46.875| 75.000
10| 832×624 @75Hz| 49.725| 75.000
11| 1024×768 @60Hz| 48.363| 60.004
12| 1024×768 @70Hz| 56.476| 70.069
13| 1024×768 @75Hz| 60.023| 75.029
14| 1152×870 @75Hz| 68.681| 75.062
15| 1152×864 @75Hz| 67.500| 75.000
16| 1280×720 @60Hz| 45.000| 60.000
17| 1280×960 @60Hz| 60.000| 60.000
18| 1280×960 @75Hz| 74.592| 74.443
19| 1280×768 @60Hz| 47.776| 59.87
20| 1280×768 @75Hz| 60.289| 74.893
21| 1280×1024 @60Hz| 63.981| 60.02
22| 1280×1024 @75Hz| 79.976| 75.025
23| 1360×768 @60Hz| 47.712| 60.015
24| 1440×900 @60Hz| 55.469| 59.901
25| 1440×900 @75Hz| 70.635| 74.984
26| 1680×1050 @60Hz| 65.290| 59.954
27| 1920×1080 @60Hz| 67.500| 60.000

(Video mode)

MODE	RESOLUTION
1	640×480p @60Hz
2	720×480i @60Hz
3	720×480p @60Hz
4	720×576i @50Hz
5	720×576p @50Hz
6	1280×720p @60Hz
7	1920×1080i @50Hz
8	1920×1080i @60Hz
9	1920×1080p @50Hz
10	1920×1080p @60Hz

** We ensure that the monitor can be lighted under interlace signal mode, but we can not guarantee the image quality.

APPENDIX

SPECIFICATIONS

LCD Panel	Driving system	TFT Color LCD
Size	60,5cm / 23.8″ Diagonal
Pixel pitch	0,274mm(H) x 0,274mm(V)
Video	H-Frequency	30KHz — 83KHz
V-Frequency	56Hz — 75Hz
Display Colors	I 6.7M Colors
Max. Resolution	1920 x 1080 @60Hz
Plug & Play	VESA DDC2BTM
Power consumption	ON Mode	25W(Standard)
Power Saving Mode	≤0.5W
OFF Mode	≤0.3W
Audio output		Rated Power 2.0W rms (Per channel)
Input Terminal	VGA

HDMI DP
Maximum Screen Size
Hot: 527.04mm| Ver. : 296.46mm
Power Source| 100-240V ~1.0A 50/60Hz
Environmental
Considerations| Operating Temp:5° to 35°C
Storage Temp.: -20° to 60°C
Operating Humidity: 20% to 85%
Dimensions| 540.04 (W)x646.4 (H)x251.4(D) mm 21.26 “(W)x25.44 “(H)x9.898″(D)
Weight (NW)| 5.0 kg (11 lb)

*** The above specification is subject to actual product specification and is subject to change without prior notice.

NOTES: The Maximum Resolution will depends on the display card supporting. Related issue can refer to http://www.hannspree.eu/en/monitors / FAQ section.