RDM EC9700i Network Scanner User Guide
- June 5, 2024
- RDM
Table of Contents
RDM EC9700i Network Scanner User Guide
Overview
What’s in the box?
What’s in the box?
- Quick start guide
- EC9700i scanner
- USB cable
- Power supply and cord
- Ethernet cable
- 5-pack inkjet blotter
- 3″ thermal receipt paper roll (printer models only)
- Cleaning card sample
Getting your scanner ready
Choose location
- Flat surface
- Adequate ventilation
- Protection from elements
- Near electrical outlet
- Away from electromagnetic sources (e.g. fans, power supplies)
Your scanner has been designed with embedded software that eliminates the need to install drivers.
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To power up your scanner
- To connect the power cord. Insert the round power connector on the power port on the back of the scanner with the flat side facing up.
- Switch the power to “on- using the power switch
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To connect your scanner (use either USB or Ethernet)
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via USB cable:
Plug the USB cable (included) into the scanner’s USB port and plug the other end into an available USB port on your computer -
via Ethernet:
Connect to a network – Plug the Ethernet cable (included) into the scanner’s Ethernet port and plug the other end into an available Ethernet network jack.
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To use your scanner with your payment application. refer to instructions provided by your financial institution or payment application provider.
Identifying your scanner
There is a label (like the one below) located on the bottom of your scanner that includes the following details:
Understanding LED signals
| Status/Signals | Meaning |
|---|---|
| Booting Solid Red | Device is booting up |
Unconnected
3 sec Green / 3 sec Red| No network connection: device is not connected to a
network via Ethernet port, or a computer via USB port
Idle
Solid Green (claimed or not claimed)| Device is connected and idle
Busy
Flashing Green (3 sec – 3 sec off)| Operation in progress (scanning, MSR
swipe, printing, firmware upgrade), including waiting for item
Error 1
Flashing Red (3 sec – 3 sec off)| Software has an error
Error 2
Flashing Red (1 sec – 1 sec off)| Document track has an error
Installing optional accessories
Inkjet Endorser
- Remove endorsement inkjet printer cover
- Pull inkjet latch back and place inkjet cartridge into holder
- Push down to snap into place (Cartridges need to be at an angle so that bark is Iower than front)
Note: Endorsement inkjet printer cartridge are available separately
Paper Roll (thermal receipt printer models)
- Press printer cover release button
- Insert paper roll into compartment, with end of paper rolling from top (as pictured)
- Pull 1″ of paper to feed through compartment
- Close printer cover
Accessing dashboard
You can use the network scanner dashboard to clean, update or test the scanner.
To access the network scanner dashboard:
To access the network scanner dashboard:
- Open a browser (Internet connection required)
- When connected via USB:
In the URL address bar, enter https://usb.rdmscanners.net
When connected via Ethernet:
https://rd
For example, https://rd300824970304329
(add dotal extension after the IP address for Mac computers)
- Navigate to the desired dashboard page
- If prompted for credentials, enter the following
- Username: administrator
- Password: rdm123 (factory default)
Preparing documents
In order to reduce the possibility of errors and damage to the unit, you should:
- Smooth all folds and creases in the document
- Remove any paper clips and staples from the document
- Verify that documents are not stuck together
- Ensure that documents are dry
- Ensure documents are all facing the same direction
- Align documents on the bottom and leading edge
Feeding documents
Auto-feed (AF) models
- Place up to 60 documents into the document feeder (as shown) without pushing documents past the check icon displayed on the side of the feeder
- Click Scan on your scanning application to initiate scanning process
For more information, please contact your application provider.
Visit www.rdmcorp.com/support to download an electronic copy of this quick start guide, the EC9700i user guide or to view our how-to videos.
© RDM Corporation 2020. All rights reserved. DI5-US_2020-09-09