Electrolux ESE5401A-BPH 528L Side By Side Refrigerator User Manual
- June 5, 2024
- Electrolux
Table of Contents
- Important safety instructions
- Installing your new refrigerator
- Refrigerator features
- Using the control panel
- Cleaning your refrigerator
- Energy consumption
- Food storage guide
- Troubleshooting
- CONTACT DETAILS ELECTROLUX CUSTOMER CARE
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
ESE5401A-BPH 528L Side By Side Refrigerator
User Manual
ESE5401A-BPH,
ESE5401A-BTH,
ESE6101A-BMY,
ESE5441A-BID,
ESE6141A-BID,
ESE6141A-BVN,
ESE6645A-BPH,
ESE6645A-BVN,
ESE6645A-BMY| ESE5401A-BID
ESE5401A-BVN
ESE6101A-BSG
ESE6141A-BPH
ESE6141A-BMY
ESE6141A-BTH
ESE6645A-BTH
ESE6645A-BID
---|---
Congratulations
Congratulations and thank you for choosing our refrigerator. We are sure you
will find your new refrigerator a pleasure to use. Before you use the
refrigerator, we recommend that you read through the entire user manual, which
provides the description of the refrigerator and its functions. To avoid the
risks that are always present when you use an electric appliance, it is
important that the refrigerator is installed correctly and that you read the
safety instructions carefully to avoid misuse and hazards.
We recommend that you keep this instruction booklet for future reference and
pass it on to any future owners. After unpacking the refrigerator please check
if it is not damaged. If in doubt, do not use the refrigerator and contact
your local Electrolux Customer Care Centre.
environmental tip
Information on disposal for users
- Most of the packing materials are recyclable. Please dispose of those materials through your local recycling depot or by placing them in appropriate collection containers.
- If you wish to discard this refrigerator, please contact your local authorities and ask for the correct method of disposal.
- Local authorities will have the latest information regarding the safe disposal of the product.
- Incorrect disposal may expose the user to injury from sharp objects, flammable gases, or cause environmental damage.
- Refrigerant gases within the unit should only be discharged by qualifi ed persons. A license may be required by your local authorities to discharge or reclaim the refrigerant gases. Incorrect discharge of gases may expose the user to injury from flammable gases or cause environmental damage.
Conditions of use
This appliance is designed and intended to be used in household and similar
applications such as;
- staff kitchen areas in shops, offi ces, and another working environment;
- farmhouses and by clients in hotels, motels, and other residential type environments;
- bed and breakfast type environments;
- catering and similar non-retail applications.
warning
Warning
Warning: Risk of fire / flammable materials
This appliance contains flammable R600a refrigerant. Avoid safety hazards by carefully installing, handling, servicing, and disposing of this appliance.
- Ensure that the tubing of the refrigerant circuit is not damaged during transportation and installation.
- Leaking refrigerant may cause eye injuries or ignite.
- The room for installing appliances must be at least 1m3 per 8g of refrigerant. The amount of refrigerant in the appliance can be found on the rating plate inside the refrigerator appliance.
- If you are unsure of the refrigerant check the rating plate inside the refrigerator compartment.
- It is hazardous for anyone other than an Authorized Service Person to service this appliance.
- Keep ventilation openings in the appliance enclosure or in the built-in structure, clear of obstruction.
RoHS Compliant
Being ensured permissible content limitation of some toxic chemicals (RoHS
compliant)
Important safety instructions
Please read the user manual carefully and store it in a handy place for later
reference.
The symbols you will see in this booklet have these meanings:
warning
This symbol indicates information concerning your personal safety
caution
This symbol indicates information on how to avoid damaging the appliance
tips and information
This symbol indicates tips and information about the use of the appliance
environmental tip
This symbol indicates tips and information about the economical and ecological
use of the appliance
The meanings of symbols used in this manual are shown below:
**This symbol indicates never to do this
This symbol indicates always do this
warning**
- If pressurized aerosol containers bear the word ‘flammable’ and/or a small flsame symbol, do not store them inside any refrigerator or freezer. If you do so, you may cause an explosion.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
- Children should be supervised to ensure that they do not play with the appliance.
- When you dispose of your old refrigerators and freezers, remove any doors. Children can suffocate if they get trapped inside.
- This appliance contains insulation formed with flammable blowing gases. Avoid safety hazards by carefully disposing of this appliance.
Warning: Risk of fire / flammable materials
warning
The appliance must be plugged into its own dedicated 220-240V, 50/60Hz AC
electrical outlet.
Ensure that the electrical outlet is properly earthed to the ground.
Consult a qualifi ed electrician if you are unsure.
The plug must be accessible when the appliance is in position.
Do not use an extension cord or adapter plug.
If the power cord is damaged, it must be replaced by the manufacturer,
its service agent, or similarly qualifi ed persons to avoid a hazard.
Unplug the appliance before cleaning and before changing the light bulb
to avoid. electric shock.
Never unplug the appliance by pulling on the power cord. Always grip the
plug firmly, and pull it straight out of the receptacle to prevent damaging the
power cord.
Choose a location that is not too cold – the temperature should be above
10°c
Put the appliance in a dry place, avoiding areas of high moisture or
humidity.
Don’t put the appliance in frosty or unprotected areas, for example in a
garage or on a verandah.
Don’t put the appliance in direct sunlight.
Don’t put the appliance near stoves, fires, or heaters.
Do not use mechanical devices or other means to accelerate the defrosting
process, other than those recommended by the manufacturer.
Do not damage the refrigerant circuit.
Do not use electrical appliances inside the food storage compartments of
the appliance, unless they are of the type recommended by the manufacturer.
Do not store explosive substances such as aerosol cans with a flammable
propellant in this appliance.
When correctly installed, your appliance should:
- have adequate clearance to the back and sides for air circulation (refer to page 4).
- be aligned to the surrounding cupboards.
- have doors that will self-close from a partially open position.
warning
- Have the stability foot in place (see diagram on page 4) to prevent the appliance from falling forward when a door with a heavy food load is opened.
Installing your new refrigerator
Clearance around your refrigerator
Your Side by Side Refrigerator can be installed between cupboards or fixtures
but you must consider the following spaces around the cabinet:
- Allow a minimum of 10mm clearance on both sides.
- Allow 30mm clearance at the back of the refrigerator.
- Allow 10mm clearance above the hinge covers.
- Allow a 349 or 427mm clearance on the hinge side of the doors, if you place the refrigerator next to the wall. This will make cleaning easier.
- Make sure that cupboards or fixtures do not stick out further than the refrigerator cabinet.
Note: Refrigerator doors on all models are designed to sit proud of cabinetry (not flush).
Installing your refrigerator
The appliance should arrive with the stability foot wound fully up so it will
not interfere with the operation of the rollers (see diagram in Step 3 below).
caution
The rollers are designed for forwarding or backward movement only. They are
not castors. Moving the refrigerator sideways may damage your floor and the
rollers.
- Roll the refrigerator into its final position.
- The top of the refrigerator should be tilted back by approximately 20mm. This will allow the doors to self-close providing a consistent door seal and stability when the doors are open.
- When you have the appliance in its final position, it needs to be stabilized Wind the stability foot down to the floor until it just makes contact with the floor. Whenever you need to move the appliance, be sure to wind the foot back up so that the appliance can roll freely, and be sure to reset it when reinstalling. ( The wrench opening size is 30mm )
- Check the alignment of the refrigerator to the surrounding cupboards. The top of the refrigerator should be on the same level from side to side (see diagram below). If you need to adjust the level, use the adjustable rollers as discussed in Step 3.
- If the refrigerator rocks from one corner to the opposite rear corner, this means that the floor is uneven; you will need to put some packing under one of the rear rollers. You could use thin pieces of solid material, such as thin board, vinyl floor tiles, or laminate. Place the packing so that it will sit under one of the rear rollers when the refrigerator is rolled into position.
- You may now need to fine-tune the installation by repeating steps 3, 4, and 5.
- Whenever you need to move the refrigerator, be sure to wind the foot back up so that the refrigerator can roll freely.
- Clean your refrigerator thoroughly following the instructions on page 9 and wipe off any dust that was accumulated during shipping.
- Leave standing in a stable upright position for 2-3 hours prior to turning “on”.
- Plug the refrigerator into the powerpoint. Don’t use a double adaptor. If you need to roll the refrigerator out to get at the powerpoint, remember to raise the stability foot before you do so.
- We recommend that you let your refrigerator run for two to three hours before you put any food in it. It will allow you to check that it is operating properly.
Your new refrigerator has been supplied with protective plastic fi lm on the
doors and cabinet, you can choose to remove this fi lm as needed.
Congratulations! You have successfully installed your new refrigerator.
caution
Keep ventilation openings, in the appliance enclosure or in the built-in
structure clear of obstruction.
Refrigerator Operation
The refrigerator transfers heat from food placed inside the appliance to the
outside air.
This process makes the rear, the sides, and the area adjacent to the doors,
particularly at initial start-up, feel warm to hot, this is normal.
There is a cooling coil located behind the rear wall of the cabinet. This coil
cools and removes moisture from the air. A fan then circulates cold, dry air
throughout the cabinet.
This air circulation means that food is refrigerated far more quickly than in
refrigerators where the air remains relatively static.
Avoid placing food against air outlets as this will aff etc air circulation.
A light frosting will occasionally occur on the cold interior of the freezer
when the door is opened frequently. This is normal and will disappear after a
few days in most climates.
Make sure you fully close the freezer door after you load or remove food. If the door is left partly open, a heavy frost will coat the inside of the freezer
- If a frost develops, remove it.
Ensure to properly close the door, so the frost will not reoccur.
Your new energy efficient appliance uses a high-speed compressor and other
energy efficient components that may produce different noises to your old
appliance.
These sounds are normal and include:
- compressor running noise.
- air movement noise from the small fan motor.
- occasional gurgling, similar to water boiling.
- a popping noise was heard during automatic defrosting.
- a clicking noise, just prior to the compressor starting up.
These noises are normal and will not cause the unit to alarm.
Temperature Control
The factory default settings;
Refrigerator = 5°c Freezer = -18°c
If you want to change the temperature, follow the instructions in the section
about the user interface for your model. Ensure re that you make only small
adjustments and wait 24 hours to see if it’s correct to your liking.
Note: When you set a temperature, you set an average Temperature for the whole
refrigerator cabinet.
Checking the s often s of ice cream is a good indication that your freezer is
the right period While checking the temperature of water kept in the
refrigerator is a good way of checking the temperature of the food
compartment.
The temperature inside each compartment may vary, depending on how much food
you store and where you place it.
High or low room temperature may also affect the actual temperature inside the
refrigerator.
caution
This appliance can be used by children aged from 8 years and above and persons
with reduced physical, sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or instruction concerning
the use of the appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user maintenance
shall not be made by children without supervision.
Refrigerator features
Control Panel
The control panel is located on the fridge door.
Note: Product illustrations demonstrate various features but may not be completely in line with current products.
Using the control panel
Function setting of the LED display
Note: the display will turn off after 20 seconds of inactivity, while the
display will wake up if the button is touched again.
Feature Selection – each press of the “MODE” button will cycle through the
operating modes.
Holiday| • Holiday Mode – the refrigerator will run at 8°c while the
freezer will operate at -15°c.
---|---
QUICK FREEZE| • Quick Freeze mode – When the super freezer mode is
selected, the compressor will operate continuously to freeze foods faster, and
keep them fresh. The super freezer mode will automatically turn off either
after 24 hours of operation, or when the freezer reaches -28°C. The super
freezer icon will turn off, and the freezer will continue to operate at the
normal set temperature.
QUICK CHILL| • Quick Chill Icon – When the super fridge mode is
selected, the fridge compartment reaches the set temperature in the shortest
period, in order to keep the food as fresh as possible. under this mode, the
set temperature of the fridge compartment locks on 2°C. The program runs
150mins maximally and then exits automatically, the super fridge icon goes
out, which represents the super fridge function is disabled, and the set
temperature returns to the last one before the super fridge mode operates.
| Freezer compartment settings – the default temperature of the freezer is
-18°c.
To change the temperature press the “FREEZER” button to cycle through the set
temperatures.
| Fridge compartment settings – the default temperature of the refrigerator is
5°c.
To change the temperature press the ”REFRIGERATOR“ button to cycle through the
set temperatures.
| Fridge compartment Shut down – Active this mode when no longer using the
fridge compartment.
Activate the mode by pressing the “REFRIGERATOR” button and holding the
5-second display will change to “- -” in the fridge compartment.
| To restart the fridge compartment by procedure press and hold the
“REFRIGERATOR” button 5-second display will change to the last setting.
Lock button – Press the “LOCK hold 3sec” button to enable the lock mode. The
lock icon will be visible. While the refrigerator is in this mode the other
buttons on the control panel will not function, when the buttons are touched a
chime will sound and the lock icon will flash. To exit lock mode, press and
hold the lock button for 3 seconds until the icon is no longer displayed. Open
door alarm – when the refrigerator or freezer door is left open for more than
1 minute the alarm will sound to alert that the door is open. Closing the door
will disable the alarm. The alarm will continue every 30 seconds until the
door is closed.
Refrigerator features
Control Panel
The control panel is located on the fridge door.
Note: Product illustrations demonstrate various features but may not be completely in line with current products.
Using the control panel
Function setting of the LED display
Note: the display will turn off after 20 seconds of inactivity, while the
display will wake up if the button is touched again.
Holiday| • Holiday Mode – the refrigerator will run at 8°c while the
freezer will operate at -15°c.
---|---
QUICK FREEZE| •Quick Freeze mode – When the super freezer mode is
selected, the compressor will operate continuously to freeze foods faster, and
keep them fresh. The super freezer mode will automatically turn off either
after 24 hours of operation, or when the freezer reaches -28°C. The super
freezer icon will turn off, and the freezer will continue to operate at the
normal set temperature.
QUICK CHILL| • Quick Chill mode – When the super fridge mode is
selected, the fridge compartment reaches the set temperature in the shortest
period, in order to keep the food as fresh as possible. under this mode, the
set temperature of the fridge compartment locks on 2°C. The program runs
150mins maximally and then exits automatically, the super fridge icon goes
out, which represents The super fridge function is disabled, and the set
temperature returns to the last one before the super fridge mode operates.
| Freezer compartment settings – the default temperature of the freezer is
-18°c.
To change the temperature press the “FREEZER” button to cycle through the
set temperatures.
| Fridge compartment settings – the default temperature of the refrigerator is
5°c.
To change the temperature press the ”REFRIGERATOR“ button to cycle through
the set temperatures.
| Fridge compartment Shut down – Active this mode when no longer using the
fridge compartment.
Activate the mode by pressing the “REFRIGERATOR” button and holding a 5-second
display that will change to “- -” in the fridge compartment.
| To restart fridge compartment by procedure press and hold the “REFRIGERATOR”
button 5-second display will change to the last setting.
Lock button – Press the “LOCK hold 3sec” button to enable the lock mode. The
lock icon will be visible. While the refrigerator is in this mode the other
buttons on the control panel will not function, when the buttons are touched a
chime will sound and the lock icon will flash. To exit lock mode, press and
hold the lock button for 3 seconds until the icon is no longer displayed. Open
door alarm – when the refrigerator or freezer door is left open for more than
1 minute the alarm will sound to alert that the door is open. Closing the door
will disable the alarm. The alarm will continue every 30 seconds until the
door is closed.
Features of your refrigerator
This section tells you how to make the most of the many useful features and
how to clean them.
Door storage bins
Disassembly: Hold both sides of the bottle shelf with both hands. Push it from
the side without the boss and push it inward in the direction of the arrow.
When pushing hard, please note that the buckle on the edge of the bottle shelf
is separated from the groove of the liner. Then bottle shelf can be removed.
Installation: Hold both sides of the bottle shelf with both hands. Install the
buckle of the boss side at first. Then push the other side inward slightly,
and the buckle can be fixed.
Crisper Bin
You can use the crisper bin to store vegetables, fruit or small goods. To
remove, pull it forward then up and out.
Glass Shelves
When removing the glass shelf, please press the movable pin under the shelf
with both hands and push it inward at the same time. Then the glass shelf will
be removed.
LED lighting
Your refrigerator is fitted with long-life LED lighting.
In the unlikely event, the LED lights should fail, then the LED lights should
be serviced by the manufacturer, its service agent, or a similarly qualified
technician. Refer to the warranty page for contact details.
Instructions for child lock lever
Press the child’s lock lever with your thumb as the direction as below ① and
the water lever ② will be locked to prevent children from taking any water.
Press in the opposite direction to unlock and take water
Instructions for water tank assembly
| 1. Hold both sides of the tank with your hands and pull the tank assembly
off the door slightly in the direction indicated below.
Notes: The transparent silicone parts of the sealed water valve could be
brought out meantime when removing the water tank. If so, remove them, and re-
install them according to the following steps.
---|---
| 1-1. Align the sealed part with the hole in the door and place it in it.
| 1-2. It will be completed when the step of the sealed part can be fitted to
the step in the hole.
| 2. Rotate counterclockwise to remove the water valve assembly from the
water tank for cleaning.
| 3. Pinch the flange of the water tank cover slightly upwards, and the water
tank cover can be separated from the water tank. Remove the other side with
the same method. The tank and its cover can be cleaned after disassembly.
4. Install the water valve by rotating it clockwise after cleaning. When
installing the tank cover, install the one side at first (do not press it all
the way), then install the other side. Press firmly on the edges of the tank
cover to fit the tank. Re-install the entire water tank assembly at 45° to the
door. Press the outer edge of the water tank slightly downwards to make it fit
into the door.
*Fill the tank with pure drink water( )*
Open the inlet cover of the water tank①. Slowly fill the tank with pure
drinking water up to the maximum fill line marked with “2L”. Then close the
inlet cover①. To prevent any spills, please use a narrow-bore container to
charge water.
Only direct drinking water or mineral water can be stored in the water tank
Cleaning your refrigerator
warning
Before cleaning: Turn the appliance off at the powerpoint, then remove the
power cord from the socket. This will make sure there’s no chance of getting
an electric shock.
Doors and exterior
You should only clean the doors with lukewarm soapy water and a soft cloth.
Rinse with clean water and then wipe the surface with clean water and a soft
clean cloth to remove soap residue.
caution
Do not use stainless steel cleaners, abrasive pads, or other cleaners as they
are likely to scratch the surface. Damage to this product after delivery is
not covered by your warranty.
Interior
You should clean the appliance interior regularly. It will be easiest to clean
when the food supply is low. Wash the interior with a soft cloth and use an
unscented mild soap with lukewarm water. Thoroughly dry all surfaces and
removable partsAvoid getting water on appliance controls. If you have taken
out any removable parts, replace them and switch the power on before re-
stocking the appliance with food. Naturally, you should keep the interior of
your appliance hygienic by promptly and thoroughly wiping up any food spills.
Door seals
Take care with Ensure to keep door seals clean. Sticky f and drink good can
cause seals to stick to the cabinet and tear when you open the door.
Wash seal with a mild detergent and warm water. Rinse thoroughly and dry.
warning
Never use hot water, solvents, commercial kitchen cleaners, aerosol cleaners,
metal polishes, caustic or abrasive cleaners, or scourers to clean this
appliance, as they will damage it. Many commercially available cleaning
products and detergents contain solvents that will damage your refrigerator.
When cleaning, use only a soft cloth with an unscented mild soap and lukewarm
water.
Energy consumption
The following guide will help you reduce the running cost of your new refrigerator. This will save you money and help conserve our valuable energy resources.
- Do not block air vents. Doing so may cause the refrigerator to run longer and use more energy.
- Do not set your freezer temperature too low. After 24 hours, ice cream should be fi rm but able to be scooped out with a spoon without bending the handle. If ice cream is firmer than this (or too soft), adjust the freezer temperature controls (see ‘Set Temperature’, page 7).
- Ensure that the refrigerator doors seal properly as you close them.
- Before you open the refrigerator doors, decide what you want to put in or take out. This will minimize the time you have the doors open.
- It is best to have the refrigerator in a place that is out of direct sunlight and away from heating appliances of any kind. For example, do not place the refrigerator next to a cooker, stove, or dishwasher.
- Allow hot foods to cool to room temperature before you put them in your freezer.
- Thaw frozen foods in the refrigerator section.
- If you keep the freezer compartment filled to capacity, your food mass will help maintain the freezer temperature when you open the door.
Turning off the refrigerator
If you are leaving for a short holiday, there is no need to turn off your
refrigerator.
If you are going on a long holiday and want to turn the refrigerator off,
follow the steps below.
- Take all the food out of the refrigerator and freezer compartments.
- Switch off the refrigerator and remove the electric cord from the powerpoint.
- Clean the inside.
- Leave the doors open. This prevents bacteria from growing and causing smells in the refrigerator.
Power failure
If there is a power failure in your area, keep the door to the freezer closed.
Most foods in your freezer will stay frozen for 24 hours.
Food storage guide
Category| Product| Refrigerator| Freezer| Storage
tips
---|---|---|---|---
Meat| Sausages and mince| 1-2 Days| 2-3 Months| Keep cold meat at the back of
the refrigerator where it is coldest.
Plastic can cause the meat to sweat if stored in a refrigerator for more than
a day.
The roast can take up to 48 hours to defrost properly, transfer frozen roast
to the refrigerator 2 days before use.
Meat| Chops and steak| 3-4 Days| 4-6 Months
Cold meats| 3-5 Days| 4-6 Months
Roasts| 3-5 Days| 12 Months
Poultry| Chicken| 1-2 Days| 2 Months| If poultry takes on a smell or color
If you are unsure about it is best to throw it out.
Whole eggs are not suitable for freezing, slightly beaten eggs may be frozen
for four months.
Roast Chicken| 3-5 Days| 12 Months
Eggs| 6 Weeks| Not Suitable
Seafood| ‘Whole fish and fillets| 2-3 Days| 2 Months| Store in an airtight
container or foil.
Never freeze prawns in salty water
as this will dehydrate the flesh.
‘Lobster and crabs| 1-2 Days| 2 Months
prawns| 1-2 Days| 2 Months
Dairy| Milk| Until Expiry Date| Not Suitable| If dairy takes on a smell or
color
If you are unsure about it, it is best
to throw it out.
Depending on the variety of hard
cheese can last from 2 weeks to 2 months.
Yogurt| 7-10 Days| Not Suitable
Hard Cheeses| 2 Weeks 2 Months| 2 Months (Grated)
Soft Cheeses| 1-2 Weeks| Not Suitable
Butter| 8 Weeks| 12 Months
Fruiter Vegetables| Every fruit and vegetable has a different shelf life. Some
stay fresh for a couple of days e.g beans, others can last for a couple of
months e.g. onions.| 1.8-12 Months
When freezing chop and blanch in small portions.| Keep vegetables in the
crisper and away from the air vents to avoid freezing.
Don’t wash fruit and vegetables
before storing them in the refrigerator as this can make them susceptible to
rotting.
Leftovers| Homemade meals| 3-4 Days| 2-6 Months| Store in a sealed container.
Freeze meals in small portion size to
limit wastage.
IMPORTANT
Please note, use this information as a guide only, actual storage times will
vary depending on how you use your refrigerator, climatic conditions and the
freshness of the food.
Troubleshooting
If you think something may be wrong with your refrigerator, you can carry out
some easy checks before calling
for service. You may locate the problem, sparing yourself from the
inconvenience and saving time and money.
Problem | Solution |
---|
When your appliance is not operating
| •Make sure that the power cord is plugged into the power outlet properly and
that the outlet is switched ‘ON’.
•Try running another appliance from the power outlet If no power is coming
from the outlet you may have blown a fuse or tripped a circuit of your
household power supply.
•Try adjusting the temperature control to a slightly “colder” position.
•It is normal for the freezer fan NOT to operate during the automatic defrost
cycle, or for a short time after the appliance is switched on.
When there is refrigerator/freezer noise
| Modern refrigerators/freezers with increased storage capacity use high-speed
compressors. These can provide a
seemingly high level of sound which is quite normal. Normal operational sounds
include:
• Occasional gurgling, similar to water boiling.
• Air fl ow noise (air circulates because of a small fan).
• A popping noise heard during automatic defrost.
Other strange sounds may mean that you need to check and take action. For
example, noises may mean that:
• The cabinet is not level.
• The floor is uneven or weak.
• Bottles are badly placed and rattling.
• There are vibrations from an object on top of or behind or beside the
refrigerator.
• The back of the refrigerator cabinet is touching the wall.
Remember it is quite normal for noise to seem louder when the refrigerator
starts operating, or during quieter
periods such as nighttime.
If there are odors inside
the appliance| • The interior may need cleaning.
• Some food produces odors.
• Some containers and wrapping can cause odors.
• Ask yourself if the odor started about the same time you started storing
something unusual.
When the motor seems to run more than expected
| Your new appliance provides you with large capacities in both the
refrigerator section and the separate freezer. It is normal for the motor to
operate frequently. However, to keep operation to a minimum, check the
following:
• Are doors kept open too long or too often?
• Are controls set too cold? refer to “Using the control panel” for how to
adjust.
• Have large amounts of warm food just recently been stored? Summer, festive
seasons and holidays usually
mean a lot more work for your appliance.
• If the day is hot or the room is very warm, the appliance will need to run
more than normal.
• The appliance will run more than normal just after you install it or when
it has been turned off for a long time.
If the temperature in the refrigerator is too cold| • Refer to “Using the
control panel” for how to adjust.
• Increase the temperature to avoid high energy consumption.
If heavy frosting occurs
in the freezer| Make sure you fully close the freezer and fridge doors. If the
doors are left partly open a heavy frost will coat
the inside of the freezer. If a frost develops, remove it. Make sure properly
close the doors and the frost will not
reoccur.
If water drips on the floor| The defrost water troy, (located at the back of
the cabinet), may not be properly positioned, or the drain tube may not be
properly positioned to direct water into this tray. You may need to pull the
refrigerator away from the wall to check the troy and tube.
Freezer Door opens after closing fridge door| It is normal for the freezer
door to momentarily open and re-close when the food compartment door is
closed. If the freezer door stays open, it indicates that the refrigerator
cabinet needs to be tilted back a little further. If you call a service person
to solve this problem, you will be charged for the cost of a service call, as
this is not a warranty fault
When the temperature is hot/warm on the outside and rear side of the Fridge|
In normal operation, the fridge transfers heat from inside to outside of the
cabinet It is normal for the side and rear of the fridge to feel warm/hot
while operating. This will be more noticeable during start-up and hot ambient
conditions.
When there’s leakage at the water dispenser
- Do not fill any beverage into the water tank except for purified/mineral water
- Make sure the dispenser valve is tight enough
- Clean water tank completely
If you have a problem, and the problem persists after you have made the checks mentioned above, contact your nearest Electrolux approved Service Centre or the dealer you bought the refrigerator from. Be ready to quote the model number, 9-digit PNC, and 8-digit serial number, which is stated on the label inside the refrigerator compartment.
CONTACT DETAILS ELECTROLUX CUSTOMER CARE
Thailand
Call Center Tel: (+66 2) 725 9000
Electrolux Thailand Co., Ltd
Electrolux Building
14th Floor 1910 New Petchburi Road
Bangkapi, Huay Kwang, Bangkok 10310
Office Tel: (+66 2) 725 9100
Office Fax: (+66 2) 725 9299
Email: customercare@electrolux.co.th
Indonesia
CUSTOMER CARE CENTRE:
Plaza Kuningan Menara Utara 2nd Floor Suite 201
JI. H.R. Rasana Said Kaz C 11-14 Kuningan, Jakarta Selatan
Tel: (021) 522 7180 SMS 0812.8088.8863
Email: customercare@electrolux.co.id
Semi Toll-Free: 0804 111 9999
Vietnam
Domestic Toll-Free: 1800-58-88-99
Tel: (+84 8)3910 5465
Electrolux Vietnam Ltd
Floor 9th, A&B Tower
76 Le Lai Street – Ben Thanh Ward – District 1
Ho Chi Minh City
Vietnam
Office Tel: (+84 8) 3910 5465
Office Fax: (+84 8) 3910 5470
Email: vncare@electrolux.co.vn
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P/No: YZ000161001
Malaysia
Domestic Toll-Free: 1300-88-11-22
Electrolux Home Appliances Sdn. Bhd
7th Floor, Tower 2, Jaya 33, No. 3 Jalan Semangat, Seksyen
13, 4610 Petaling Jaya, Selangor
Office Tel: (+60 3) 7843 5999
Office Fax: (+60 3) 7955 5511
Customer Care Center: Lot C6, No. 28, Jalan 15/22, Taman
Perindustrian Tiong Nam, 40200 Shah Alam, Selangor.
Consumer Care Hotline: (+60 3) 5525 0800
Fax: (+60 3) 5524 2521
© 2015 Electrolux Home Products Pty Ltd ABN 51 004 762 341
EIMAN_TFBF_SEA_MARCH 16
References
- Dah Chong Hong Holdings Limited
- Electrolux Australia | Home & Kitchen Appliances
- Electrolux Spares & Accessories | Next Day Delivery | Electrolux UK
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