TCL 30D91 D Series 30 Pint Smart Dehumidifier User Manual

June 5, 2024
TCL

**TCL 30D91 D Series 30 Pint Smart Dehumidifier User Manual

**

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Thank you for choosing TCL. We want your ownership experience to bring you as much joy as the product you purchased does, so we’re o‰ering you a special price on TCL Protection Plans when you purchase during registration. Add a TCL Protection Plan within your first 30 days of ownership to receive the best value and we’ll make sure nothing gets in the way of you enjoying your new product.

Benefits & Description

|

PROTECT

|

PLUS

---|---|---
Extended Manufacturer Coverage: Extended parts & labor coverage for manufacturer defects.|

Up To 4 Years

|

Up To 4 Years

Priority Service: Free shipping and rapid turn-around time.|

3-5 Days

|

Product Replacement: Free 1-time replacement if product cannot be fixed| |

TCL Parts & Service: Genuine TCL parts & factory certified service.|

|

No Deductible: $0 out of pocket expense.|

|

Accidental Damage Protection: Coverage for drops, breaks and spills starts after 30 days.|  |

Extended service plans (i.e., “Protect” and “Plus” plans) are only o…ered in the United States (US). All TCL products continue to o…er a limited consumer warranty in both the US and Canada. Please refer to the warranty section in this guide for additional details on warranty information.

IMPORTANT SAFETY INSTRUCTIONS

Before installing and using your dehumidifier, please read this owner’s manual carefully. Store this manual in a safe place for future reference. Your safety and the safety of others is very important to us. Please pay attention to all safety messages outlined in this owner’s manual.

WARNING: To reduce the risk of fire, electrical shock or injury when using your dehumidifier, follow the following basic precautions:

ELECTRICAL REQUIREMENTS

The electrical ratings for your dehumidifier are listed on the model and serial number label located on the on the back side (when facing the front).

REGISTER YOUR APPLIANCE

You can register your appliance online by going to register.tcl.com Be sure to retain your original sales receipt. A valid proof of purchase is required for all warranty claims.

Document your model and serial numbers here:

Model:
Serial:

You can locate your 20 digit serial number underneath the bar code (on the back side)

WARNING| Specific electrical requirements are shown in the diagram below. Follow the requirements below for the type of plug on the power supply cord.
---|---
Electrical Shock Hazard
Plug into a grounded 3 prong outlet. Do not remove the ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.| Wiring Requirements| Power Supply Cord
PREFERRED GROUNDING METHO D

60Hz, 115V AC outlet protected by a 15 amp time delay fuse or circuit breaker.

** Ensure _prope r ground exist s before use .

_**

RECOMMENDED GROUND METHOD
For your personal safety, this air conditioner must be grounded. This dehumidifier is equipped with a 3 prong power supply cord with a grounded plug. To minimize the possibility of electrical shock, the cord must be plugged into a 3 prong outlet and grounded in accordance with all local codes and ordinances. If a 3 prong outlet is not available, it is the customer’s responsibility to have a properly grounded 3 prong outlet installed by a qualified electrician.

What’s in the Box

Parts List for Model: D Series

Note: Some accessories are not in bucket, please find it in packaging.

NO. APPEARANCE PART NAME QUANTITY
1

| Wheels

(may be pre-installed)

|

4 pcs

2|

| Pump Drain Connector

(pump model only)

|

1 set

3

|

| Pump Drain Hose (about 5m, 16.4ft) (pump model only)|

1 set

COMPONENT DESCRIPTION

  1. Air Outlet
  2. Control Panel
  3. Handle
  4. Bucket
  5. Water Level View Window
  6. Wheels
  7. Air Intake Grille
  8. Drainage Hole
  9. Power Cord
    Components Description

Note: Illustrations in this manual are for explanatory purposes only. Product design and aesthetics may vary.

Let’s Get Started!

Installation & Assembly Instructions for: D Series

Step 1: Testing

  • Do not use outdoors.
  • Place the unit on a smooth level surface.
  • Allow at least 12 -18 inches of clearance on all sides of the unit.
  • Place the unit in a space where the temperature will not fall below 41 degrees Fahrenheit.
  • The dehumidifier must be operated in an enclosed area to be most effective, such as a basement.
  • Close all doors, windows, and other outside openings to the room.

Step 2: Installation

There are two sizes of cabinet

Smaller cabinet size (WxHxD) Bigger cabinet size (WxHxD)
370mm x 505mm x 270mm 14.57in x 19.88in x 10.63in 382mm x 640mm x 305mm

15.04in x 25.20in x 12.01in

For the smaller cabinet:

Before use, please remove the accessories from the bucket

1a. Remove the bucket from appliance.
1b. Open the cover, take out the accessories. (Fig 1ab).
Installation Instruction
1c. Reinstall the cover, correctly put the bucket back into the appliance (Fig 1c).

For the bigger cabinet:

Before use, please remove the accessories from the bucket

1a. Remove the bucket from appliance. Note: Not all models have handles (Fig 1a).
Installation Instruction
1b. Make sure to release the cover by pushing in the two latches at the top of the bucket(Fig 1b).
Installation Instruction
1c. Open the cover, take out the accessories. (Fig 1c).
Installation Instruction
1d. Reinstall the cover, correctly put the bucket back into the appliance (Fig 1d).
Installation Instruction

Step 3: Install the Wheels

Tilt the unit no more than 45° and forcibly insert the wheels. Make sure the plate of the wheels is flush against the bottom of the unit. If the appliance has pre-installed wheels, this step can be skipped.
Install the Wheels

How to Control Your Dehumidifier

All the basics you need to know!
Control Dehumidifier

Disclaimer: Pump and WiFi features are only available on select models.

  1. When first operating the dehumidifier, run it in Continuous mode for 24 hours.
  2. Press the Power button once to manually turn the unit on. Press the Power button once more to turn the unit off.
  3. Humidity Selection – Press the “down” or “up” buttons to choose the desired relative humidity. Once the preferred humidity is selected, the display will show the actual room % humidity. Each press of the same button will change the desired room humidity by 5%. The room humidity is selectable from 35% – 80%, or continuous. The until will cycle on and off to maintain the humidity level chosen on the digital display. If you want the dehumidifier to operate continuously regardless of the room humidity, press the mode button until you see “CO” on the digital display. This will enable continuous operation and the “Continuous” indicator will light up on the control panel.
  4. Fan Speed – press the Fan Speed button to cycle through the different fan speeds (High, Low). The fan speed can be visually distinguished by the fan speed indicators on the control panel.
  5. Timer Auto On – Press the Timer button. Once the Timer indicator begins to flash, press the up and down arrows to choose how long the unit waits before turning on (set time from 0.5 to 24 hours).When you have the desired time displayed on the screen, wait 5 seconds for the command to register and the timer light to turn on. Press the Timer button again to cancel the Timer, and the light will disappear
  6. Timer Shut Off – When the appliance is running, select the Timer button. Once the Timer indicator begins to flash, press the up and down arrows to choose how long the unit waits before turning off (set time from 0.5 to 24 hours). When you have the desired time displayed on the screen, wait 5 seconds for the command to register and the timer light to turn on.
  7. Bucket Full – When the water bucket is full, the unit will automatically shut off, make a beeping noise and the bucket full indicator will light up. The dehumidifier will not function until the water bucket is emptied and placed back in the unit.
  8. Child Lock Mode – To lock the control panel, press and hold the Timer button for 3 seconds when the unit is ON. When locked, the lock indicator will light up. Press and hold the Timer button for 3 seconds to unlock the control panel.
  9. Pre-Set Mode – Press the Mode button to choose from the preset options of Bedroom (55% RH), Basement (45% RH), or Continuous Mode.
  10. Clean Filter – The Clean Filter LED will light up after 250 hours of use as a reminder to clean the filter. Remove the filter from the back of the unit by using your thumbs to press down on the filter tabs directly above the filter. Clean the filter with warm, soapy water. Dry thoroughly before replacing the filter. Once the filter is completely dry, place the filter back in the unit and press the Filter button to reset the filter indicators.
    Cleaning Filter

For Model(s) with PUMP

Internal Pump Mode – The internal pump allows the unit to operate without having to empty the bucket and requires the installation of the included pump drain hose kit (do not use a garden hose). While the unit is Off, to install the hose, remove the drain cap on the back of the unit. The pump mode operation will pump water up to 16 feet lengthwise using the hose included. Force the hose on to the pump adapter and turn the adapter clockwise on to the threaded connection on the back of the unit. Once securely installed, lead the drain hose to a nearby drain, sink, or out of a window. Turn on the dehumidifier and press the Pump button to activate the internal pump. The “Pump” LED indicator should illuminate.

Note: The pump will not engage until the bucket is almost full of water.

What’s in the Box

Parts List for Model: M Series

Note: Some accessories are not in bucket, please find it in packaging.

NO.

|

APPEARANCE

|

PART NAME

|

QUANTITY

---|---|---|---

3

|

|

Pump Drain Hose (about 5m, 16.4ft) (pump model only)

|

1 set

COMPONENT DESCRIPTION

  1. Handle
  2. Control Panel
  3. Water Level View Window
  4. Bucket
  5. Wheels
  6. Power Cord
  7. Drainage Holes
  8. Power Cord Storage
  9. Plug Fixer
  10. Air Outlet Grille
  11. Air Inlet Grille & Filter
  12. UVC LED (Select Models Only)

Components Description

Note: Illustrations in this manual are for explanatory purposes only. Product design and aesthetics may vary.

Let’s Get Started!

Installation & Assembly Instructions for: M Series 

Step 1: Testing

  • Do not use outdoors.
  • Place the unit on a smooth level surface.
  • Allow at least 12 -18 inches of clearance on all sides of the unit.
  • Place the unit in a space where the temperature will not fall below 41 degrees Fahrenheit.
  • The dehumidifier must be operated in an enclosed area to be most effective, such as a basement.
  • Close all doors, windows, and other outside openings to the room.

Step 2: Installation

There are two sizes of cabinet

Smaller cabinet size (WxHxD) Bigger cabinet size (WxHxD)
365mm x 500mm x 250mm 14.37in x 19.69in x 9.84in 383mm x 610mm x 280mm

15.08in x 24.02in x 11.02in

For the smaller cabinet:

Before use, please remove the accessories from the bucket

1a.Remove the bucket from appliance.
1b. Open the cover, take out the accessories. (Fig 1a).
Installation Instruction
1c. Reinstall the cover, correctly put the bucket back into the appliance (Fig 1b).
Installation Instruction

For the bigger cabinet:

Before use, please remove the accessories from the bucket

1a. Remove the bucket from appliance. Note: Not all models have handles.
1b. Make sure to release the cover by pushing in the two latches at the top of the bucket.
1c. Open the cover, take out the accessories. (Fig 1a).
Installation Instruction
1d. Reinstall the cover, correctly put the bucket back into the appliance (Fig 1b).
Installation Instruction

How to Control Your Dehumidifier

All the basics you need to know!
Control Dehumidifier

Disclaimer: Pump and WiFi features are only available on select models.

  1. When first operating the dehumidifier, run it in Continuous mode for 24 hours.
  2. Press the Power button once to manually turn the unit on. Press the Power button once more to turn the unit off.
  3. Humidity Selection – Press the “down” or “up” buttons to choose the desired relative humidity. Once the preferred humidity is selected, the display will show the actual room % humidity. Each press of the same button will change the desired room humidity by 5%. The room humidity is selectable from 35% – 80%, or continuous. The until will cycle on and off to maintain the humidity level chosen on the digital display. If you want the dehumidifier to operate continuously regardless of the room humidity, press the mode button until you see “CO” on the digital display. This will enable continuous operation and the “Continuous” indicator will light up on the control panel.
  4. Fan Speed – press the Fan Speed button to cycle through the different fan speeds (High, Low). The fan speed can be visually distinguished by the fan speed indicators on the control panel.
  5. Timer Auto On – Press the Timer button. Once the Timer indicator begins to flash, press the up and down arrows to choose how long the unit waits before turning on (set time from 0.5 to 24 hours).When you have the desired time displayed on the screen, wait 5 seconds for the command to register and the timer light to turn on. Press the Timer button again to cancel the Timer, and the light will disappear
  6. Timer Shut Off – When the appliance is running, select the Timer button. Once the Timer indicator begins to flash, press the up and down arrows to choose how long the unit waits before turning off (set time from 0.5 to 24 hours). When you have the desired time displayed on the screen, wait 5 seconds for the command to register and the timer light to turn on.
  7. Bucket Full – When the water bucket is full, the unit will automatically shut off, make a beeping noise and the bucket full indicator will light up. The dehumidifier will not function until the water bucket is emptied and placed back in the unit.
  8. Child Lock Mode – To lock the control panel, press and hold the Timer button for 3 seconds when the unit is ON. When locked, the lock indicator will light up. Press and hold the Timer button for 3 seconds to unlock the control panel.
  9. Pre-Set Mode – Press the Mode button to choose from the preset options of Bedroom (55% RH), Basement (45% RH), or Continuous Mode.
  10. Clean Filter – The Clean Filter LED will light up after 250 hours of use as a reminder to clean the filter. Remove the filter from the back of the unit by using your thumbs to press down on the filter tabs directly above the filter. Clean the filter with warm, soapy water. Dry thoroughly before replacing the filter. Once the filter is completely dry, place the filter back in the unit and press the Filter button to reset the filter indicators.
    Cleaning Filter

For Model(s) with PUMP

Internal Pump Mode – The internal pump allows the unit to operate without having to empty the bucket and requires the installation of the included pump drain hose kit (do not use a garden hose). While the unit is Off, to install the hose, remove the drain cap on the back of the unit. The pump mode operation will pump water up to 16 feet lengthwise using the hose included. Force the hose on to the pump adapter and turn the adapter clockwise on to the threaded connection on the back of the unit. Once securely installed, lead the drain hose to a nearby drain, sink, or out of a window. Turn on the dehumidifier and press the Pump button to activate the internal pump. The “Pump” LED indicator should illuminate.

Note: the pump will not engage until the water tank is almost full.

For Model(s) with UVC

Press and hold the mode for 3 second until the UV indicator turns on. To turn the UV function off, press and hold the mode button for another 3 seconds until the indicator turns off. Should any UV light be exposed, stop use immediately and contact customer service.

Troubleshooting

Having trouble completing installation? Don’t worry, it’s usually an easy fix.

PROBLEM POSSIBLE CAUSES SOLUTIONS
Dehumidifier does not start The dehumidifier is unplugged.
  • Make sure the dehumidifier plug is pushed completely into the outlet.

The fuse is blown/circuit breaker is tripped|

  • Check the house fuse/circuit breaker box and replace the fuse or reset the breaker.

Dehumidifier has reached its pre-set level or the bucket is full|

  •  The dehumidifier automatically turns off when either condition occurs. Change to a lower setting or empty the water bucket. The bucket must be replaced properly for the dehumidifier to operate.

Bucket is not in the proper position|

  • The bucket must be in place and securely inserted for the dehumidifier to operate.

Power failure

|

  • There is a protective time delay (up to 3 min.) to prevent tripping of the compressor overload. For this reason, the unit may not start normal dehumidification for 3 min. after it is powered back on.

Dehumidifier does not dry the air as it should| Not enough time allowed for unit to remove moisture|

  • When first installed, allow at least 24 hours to reach the desired dryness/humidity level.

Airflow is restricted|

  • Make sure there are no curtains, blinds , or furniture blocking the front or back of the dehumidifier.

Dirty filter|

  • Clean the filter. See the Cleaning and Care Section of the manual.

The Humidity Control may not be set low enough|

  • For drier air, press the v button to lower the humidity setting percentage in the room set the dehumidifier to CO for maximum dehumidification.

Doors and windows may not be closed tightly|

  • Check that all doors, windows, and other openings are securely closed.

Clothes dryer may be blowing moist air into the room|

  • Install the dehumidifier away from the dryer. The dryer should be vented outside.

Room temperature is too low|

  • Moisture removal is best at higher room temperatures. Lower room temperatures will reduce the moisture removal rate. This model is designed to operate at temperatures above 41° F (5°C).

WiFi App Installation

(for WiFi models only)

Step 1: Download and Install the TCL Home App

Using the camera function on your smartphone, please scan the QR code below to be directed to the TCL Home page. If your phone does not have a QR scanner, download one from the app store or manually type in the URL below in your smartphone’s web browser. Then, download and launch the app.

App Store Logo
Google Play Icon
QR code

Note: The App only supports the 2.4 GHz WiFi channel (all routers have a 2.4 GHz band). Please connect to the 2.4 GHz band before you begin the app setup process.

Step 2: Create an Account

Once you have opened the app, select “Create account.” You will then be sent a verification code to your email. Input the code and continue.
Create an Account 

Step 3: Add Your Device

Select the “Add Devices” button and follow the in-app instructions to complete the setup.
Add Your Device

Troubleshooting

Having trouble completing installation? Don’t worry, it’s usually an easy fix.

PROBLEM POSSIBLE CAUSES SOLUTIONS
TCL Home App loses connectivity to AC during setup Wireless
router may be too far from AC
  • Relocate wireless router closer to AC.

Network error|

  •  Restart wireless router, AC, and mobile device

TCL Home App cannot find AC| Network error|

  • Restart wireless router, AC, and mobile device

App & AC are not on the same 2.4GHz channel|

  • Confirm your device is connected to the 2.4GHz channel.

Router blocking TCL Home App|

  • Verify App is not being blocked by the router’s firewall.

Incorrect WiFi Password|

  • Reinput and verify WiFi password.

Unable to find or connect to Wireless Network| App may need permission to location|

  • Give TCL Home App permission to Location in phone settings.

LIMITED PRODUCT WARRANTY

What your warranty covers: Defects in materials or workmanship to the original owner of this TCL product when purchased as new from an Authorized Dealer of TCL brand products and packaged with this warranty statement.

WARRANTY PERIOD (NON-COMMERCIAL USE):| WARRANTY PERIOD (COMMERCIAL USE):
---|---
Labor: Twelve (12) Months from the original date of purchase.| Labor: Six (6) Months from the original date of purchase.
Parts: Twelve (12) Months from the original date of purchase.| Parts: Six (6) Months from the original date of purchase.

Commercial Use includes, but is not limited to, the use of this product in a commercial or business environment, the use of this product in an institution or for institutional purposes, or for other commercial purposes including rental purposes.

Should your TCL device prove to be defective in material or workmanship under normal use during the warranty period listed above, effective from the date of original consumer purchase of the product, TCL North America at its sole discretion will, (1) pay an Authorized TCL Service Center for both labor charges and parts to repair your device, or (2) replace your device with a new or refurbished/recertified equivalent product. If repaired at an Authorized TCL Service Center, TCL is not responsible for the transportation costs to the Authorized TCL Service Center. However, TCL will pay for the return shipping. TCL will provide instructions for the packaging and shipping of the unit. Units that are improperly packed and damaged during shipping are not covered under this limited product warranty. This limited product warranty is good only to the original purchaser of the product and effective only when used in North America. You must have your original purchase receipt or proof of purchase (bill of sale or receipted invoice) which states the condition of the unit (new, used), the unit’s date of purchase, place of purchase, and model/serial number.

HOW SERVICE IS HANDLED: Call 1-800-825-6747 and choose the appropriate prompt. Please have product type, model number, serial number, and ZIP code ready. Troubleshooting and prior approval from a TCL representative MUST occur before sending in your product for repair.

Product Registration Information
You can find the model number and serial number on a label on the back or side of the product. Register your product online at register.tcl.com

NO OTHER WARRANTY IS APPLICABLE TO THIS PRODUCT. THIS LIMITED WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANYIMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED  IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR  UNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. SOME STATES AND/OR TERRITORIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON THE LENGTH OF TIME AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU, THE ORIGINAL PURCHASER, SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE OR TERRITORY TO TERRITORY. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT WWW.TCL.COM/EN TO VIEW THE MOST CURRENT VERSION.

THIS LIMITED WARRANTY DOES NOT APPLY TO:

  1. Service calls to your home for delivery or pick-up, installation, instruction, replacement of house fuses, connection of house wiring or plumbing, or to correct unauthorized repairs.
  2. Failure of the product to perform due to signal reception problems not caused by your unit, or due to power failures or interruptions or inadequate electrical service.
  3. Damage caused by transportation or handling, including damage during shipment from a Retailer (please contact your Retailer for assistance).
  4. Damage caused to the product by accident, vermin, lightning, wind(s), fire, flood(s), or act(s) of God.
  5. Damage caused by operating the product in a corrosive or wet atmosphere.
  6. Repairs when your TCL product is used in other-than-normal, single-family household use, or contrary to the instructions described in the product User’s Guide.
  7. Damage resulting from accident, alteration, misuse, abuse, neglect, insects, normal wear-and-tear, cosmetic damage, mishandling, power line surges, improper or faulty installation, or improper repair or maintenance. Improper repair includes the use of parts not approved or specified by TCL.
  8. Markings or images on the product’s LCD/LED panel resulting from viewing fixed images (including but not limited to certain 4:3 images on wide screen televisions, and/or data or images in fixed screen locations from banners, video games, or certain broadcast networks).
  9. Normal maintenance as described in the User’s Guide (including but not limited to cleaning or replacing filters, cleaning coils, or other normal maintenance).
  10. Use of accessories or components that are not compatible with this product.
  11. Products with altered, missing, defaced, unreadable, or removed serial numbers.
  12. Changes in the appearance of the product that do not affect product performance.
  13. Increases in utility costs and/or additional utility expenses.
  14. Products purchased from non-authorized TCL resellers.
  15. Products sold in any condition other than new from the original manufacturer, or sold outside of North America.

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.

DO NOT RETURN TO STORE

WE ARE READY TO HELP

contact us first with any questions

IconTCL SUPPORT:
support.tcl.com
1-800-825-6747

CONTACT INFORMATION:
TCL North America
1860 Compton Ave Corona, California 92881
1- 800-825-6747
www.tcl.com/en

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