Ray-Ban Stories Smart Glasses User Manual

Ray-Ban Stories Smart Glasses User Manual

Ray-Ban Stories Smart Glasses User Manual

RAY-BAN STORIES

A. Power switch
B. Capture button
C. Cameras
D. Touchpad
E. Capture LED
F. Speakers
G. Microphones
H. Notification LED

FACEBOOK VIEW APP

 Set up your glasses, see captures and manage settings in the app.

POWER SWITCH

1. Slide to the right and release to turn on.
2. Slide to the left to turn off.

CAPTURE

1. Press once to record a video.
2. Press again to stop recording.
3. Press and hold for photos.

CONTROL PLAYBACK

1. Tap once to play or pause.
2. Double-tap to skip forward.
3. Triple-tap to skip back.

ADJUST VOLUME

1. Swipe back to turn down volume.
2. Swipe forward to turn up volume.

MANAGE CALLS

1. Double-tap to answer.
2. Double-tap to end.
3. Tap and hold to reject.

FACEBOOK ASSISTANT

1. ACCESS
   Tap and hold or say ‘Hey Facebook”.

2. DISMISS
   Tap again or say ‘Hey Facebook, Cancel’.

CHARGING CASE LED

The light shows when your glasses, or case, need to be charged.

LEARN MORE

SAVOIR PLUS
There’s more to learn in the app and at www.ray-ban.com

GETTING STARTED

WHAT DO I NEED TO USE RAY-BAN STORIES?
To operate Ray-Ban Stories you need to connect your glasses with a smart phone and the Facebook View App. Here’s the complete checklist:

• Smart phone with a recently released operating system: Android 8.1 and above (with location services enabled) or iPhone 6S or above, running iOS 13 and above
• Wireless internet access
• USB-C charging plug (if charging from a power outlet and not directly from a USB point)
• A valid Facebook account
• Facebook View App (downloadable from your App store or by scanning this QR code)

WHAT’S INCLUDED WITH MY RAY-BAN STORIES GLASSES?
Your Ray-Ban Stories comes with the following accessories and user manuals:

• Charging case
• Type-C to Type-C USB charging cable
• Soft glasses pouch
• Quick Start Guide
• Safety & Warranty Guide (also downloadable here )

HOW DO I DOWNLOAD THE FACEBOOK VIEW APP?
You can download the Ray-Ban Stories companion app, Facebook View, from the Apple App or Google Play stores. Download now

Please note: The app is only available to download in supported countries.

HOW DO I SET UP MY RAY-BAN STORIES?
1. Download the Facebook View app from your app store and log in using your Facebook account.
2. Turn on the Bluetooth setting on your phone.
3a. Start by turning on your glasses. Slide and hold the power switch towards the lens until the notification LED starts blinking white, then release it. The notification LED blinks white while your glasses turn on, which can take up to a minute. When the notification LED turns solid green, you’re ready to continue. (If you can’t complete this step, continue to 3b, otherwise move on to step 4).
3b. Your glasses should arrive partially charged, however you may need to charge your glasses before moving on to step 4. Place them inside the charging case and connect the case to a power source.
4. Put your glasses into Bluetooth pairing mode. Slide and hold the power switch for 5 seconds and release when the light blinks blue. Your glasses will appear in the app when they’re in pairing mode, which can take up to 10 seconds.
5. Continue following the instructions in the Facebook View app to finish setting up your glasses.
6. Enjoy exploring your world in a new way with Ray-Ban Stories

For illustrated set up instructions, please refer to the Facebook View app.

DO I NEED WIFI ACCESS TO USE RAY-BAN STORIES?
Your glasses use Wi-Fi in two different ways:

1. For normal use, the app connects to your Wi-Fi network.
2. When importing captures or installing firmware updates, the app will connect directly to your glasses’ temporary Wi-Fi network.

ARE MY RAY-BAN STORIES WATERPROOF?
Ray-Ban Stories and the charging case are not designed to resist to water splashes.

CAN I CHANGE THE LENSES OF MY RAY-BAN STORIES AFTER I’VE BOUGHT THEM?
You can’t change your Ray-Ban Stories lenses and attempting to do so will invalidate the warranty. At the time of purchase, you’re free to choose from a range of lens colors, lens treatments, and whether you’d like to add your prescription.

You can view the complete range of frame and lens combinations here

WHERE CAN I FIND CARE TIPS AND INSTRUCTIONS?
You’ll find complete care, safety and use instructions in the Safety and Warranty Guide that came with your glasses. You can also download them here

WHERE DO I FIND THE PRODUCT SERIAL NUMBER OF MY GLASSES AND CASE?
You can find your Ray-Ban Stories Serial Number in two places:

1.  In the Facebook View app under: Settings – My Glasses – About
2. Printed on the inside of the left temple of your glasses

You can also find your case Serial Number in two places:

1. In the Facebook View app under: Settings – My Glasses – About
2. Printed on the case interior

HOW DO I SWITCH THE FACEBOOK ACCOUNT ASSOCIATED WITH MY RAY-BAN STORIES GLASSES? / CAN SOMEONE ELSE USE MY RAY-BAN STORIES AFTER ME?
Ray-Ban Stories can only pair with one Facebook account at a time. If you want to sell or give your glasses to someone else, you’ll need to complete a factory reset. You can do this yourself, or alternatively the person receiving the glasses will be prompted to complete a factory reset when they attempt to log in with their account.
When Ray-Ban Stories go through a factory reset, it permanently erases all captures and any associations between the glasses and your Facebook Account.

To factory reset, take the following steps:

1. Make sure the glasses are fully powered on and not in use
2. Slide and hold the power switch all the way to the right, while you press and hold the capture button
3. When the notification LED turns solid orange, first release the capture button followed by the power switch
4. Factory reset is complete when the notification LED turns off

CAN I PAIR MY RAY-BAN STORIES WITH MORE THAN ONE FACEBOOK ACCOUNT?
Ray-Ban Stories can only pair with one valid Facebook account at a time. You’ll need to factory reset your glasses before someone else can use them.

TROUBLESHOOTING

HOW DO I FORCE RESTART OR FACTORY RESET MY GLASSES?
If you find that your glasses aren’t responding, try the following troubleshooting steps.

Restart Glasses

1. With your glasses on, slide and hold the power switch to the right for about 12 seconds until the notification LED starts blinking white.
2. Release the power switch, then wait until the notification LED turns green.

Factory Reset
Warning: This will delete all the captures on your glasses.

1. Make sure your glasses are on and ready, which means no blinking LED and they’re not busy.
2. Slide and hold the power switch to the right while you press and hold the capture button.
3. When the LED turns orange, first release the capture button followed by the power switch.

WHAT SHOULD I DO IF MY GLASSES WON’T TURN ON?
If you’re glasses aren’t turning on, try the following steps:

1. Dock the glasses inside the charging case and charge for an hour. Make sure the charging pins on the case and glasses are clean. If the glasses are charging, the LED indicator on the case will show pulsing orange. If you don’t see a charging indicator, try charging the case from a different outlet, with a different cable, with a different charger or with a USB-C charging block.
2. Slide and hold the power switch for 5-10 seconds to check for the glasses notification LED indicator. The LED will blink white for about 12 seconds and will turn solid green when the glasses are ready to use.
3. If you’ve tried steps 1 to 3 and your glasses still don’t turn on after several hours of charging, you can request a replacement pair. Please refer to FAQ 7 for instructions on how to begin a replacement request.

Please note:

• Your glasses and charging case should arrive partially charged.
• Using the case is the only method to charge your glasses.
• Software updates requires a minimum charge level that varies depending on temperature. The Facebook View app shows a warning message if your glasses need more charge to proceed with an update.

FAQS

MY GLASSES AREN’T PAIRING WITH THE APP, WHAT SHOULD I DO?
If your glasses aren’t pairing with the Facebook View app, try the following troubleshooting steps.

Make sure that:

1. Your glasses are charged and turned on: Slide and hold the power switch towards the lens until the notification LED starts blinking white, then release it. The white LED will blink while your glasses turn on. When it turns solid green, you’re ready to continue.
2. Bluetooth is enabled on your phone.
3. Your glasses are unpaired on your phone. If you are on iOS, go to your phone’s bluetooth settings. Tap the info icon next to your glasses from the list of devices. Tap Forget This Device. This step isn’t necessary on Android devices.
4. The device is in pairing mode: Slide and hold the power switch for 5 seconds and release when the light blinks blue. Your glasses will appear in the app when they’re in pairing mode, which can take up to 10 seconds.

If Ray-Ban Stories still doesn’t appear in the app, complete the following steps:

1. Turn your glasses off and back on again
2. Try quitting the Facebook View app and reopening it.

If you’re still unable to pair to the app during setup, please contact customer care

I’M HAVING ISSUES USING “HEY FACEBOOK” WITH RAY-BAN STORIES. WHAT SHOULD I DO?
When you say “Hey Facebook,” the notification LED will pulse white to let you know Facebook Assistant is listening. If Assistant doesn’t respond to your voice, check the following:

• Make sure your glasses are on and the battery is charged.
• Check that Assistant and “Hey Facebook” are enabled in the settings of Facebook View.
• Make sure there’s no background noise that might be disrupting or interfering with Assistant.

Are these men’s sizes?

The 53mm size option will be the best fit for most men. The 50mm is good for men with smaller faces and for women.

Can I use my glasses with an iPhone?

Yes, you can use the Ray-Ban Stories app with an iPhone. However, you will need to connect to the glasses using a smart phone running Android 8.1 and above.

How do I charge my glasses?

Your glasses come with a USB charging cable that connects directly with your glasses. Simply plug into a USB port or a power adapter and plug into a wall outlet.

How long does it take to charge my glasses?

It takes about 2 hours for your glasses to charge fully. You can also charge them while they are on and in use by connecting them to a power source through your charging case. The case provides up to 4 full charges for your glasses before needing its own recharge. It takes about 4 hours for your case to fully recharge.

How long does it take for my case to charge?

It takes about 4 hours for your case to fully recharge. You can also charge it while it is on and in use by connecting it to a power source through your charging case. The case provides up to 4 full charges for your glasses before needing its own recharge. It takes about 4 hours for your case to fully recharge.

What is the battery life of my glasses?

The battery life of Ray-Ban Stories is approximately 3 hours of continuous use when fully charged, depending on usage patterns and ambient conditions (temperature, humidity, etc.). When not in use, we recommend storing them in their charging case where they will stay charged for up to 24 hours before needing their own recharge time of 2 hours (see above).

How do I know when my glasses need charging?

When you see that there is no more than one LED lit up on either side of your glasses, it means that they are running low on battery power and need recharging immediately. When there is no light at all, it means that they have completely run out of power and cannot be used until they have been recharged (see above).

will these work with zoom/teams as a camera?

you cant zoom

Will this product help read what you are looking at abd say it?

No

How long will it record video?

30 seconds at a time

Will they work with alexa?

You could use them while connected to Bluetooth with the Alexa app

Can you take pictures when cell phone connection is down like everytime we go hiking or boating?

Yes you can. They don’t depend on your cell phone to take pictures. Cell phone connection is only needed to upload pictures from glasses.

Do they have transition lenses?

Yes they do, currently out of stock.

When is going to be avaliable the app in South America ?

download the application, if you switch in the app store on the country where the glasses are supported, you need the UK, then you will see the application and download it now 😉

Does the pictures go to your gallery as well

yes

Does it have bluetooth?

yes

how many hours of music playing?

Bad battery. Dies quick.

VIDEO

References

• Ray-Ban® Official Sunglasses Store | Ray-Ban® US

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