gridconnect NETDUO UG NETDUO UG Ethernet bridge User Guide

NETDUO
WiFi Adapter
User Guide Revision B January 22, 2021

Copyright and Trademark
Copyright © 2021, Grid Connect, Inc. All rights reserved.

No part of this manual may be reproduced or transmitted in any form for any purpose other than the purchaser’s personal use, without the express written permission of Grid Connect, Inc. Grid Connect, Inc. has made every effort to provide complete details about the product in this manual, but makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose. In no event shall Grid Connect, Inc. be liable for any incidental, special, indirect, or consequential damages whatsoever including but not limited to lost profits arising out of errors or omissions in this manual or the information contained herein.
Grid Connect, Inc. products are not designed, intended, authorized, or warranted for use as components in systems intended for surgical implant into the body, in other applications intended to support or sustain life, or in any other application in which the failure of a Grid Connect, Inc. product could create a situation where personal injury, death, or severe property or environmental damage may occur. Grid Connect, Inc. reserves the right to discontinue or make changes to its products at any time without notice.
Grid Connect and the Grid Connect logo, and combinations thereof are registered trademarks of Grid Connect, Inc. All other product names, company names, logos or other designations mentioned herein are trademarks of their respective owners.

Disclaimer and Revisions

Operation of this equipment in a residential area is likely to cause interference in which case the user, at his or her own expense, will be required to take whatever measures may be required to correct the interference.
Attention: This product has been designed to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with this guide, may cause harmful interference to radio communications.
Changes or modifications to this device not explicitly approved by Grid Connect will void the user’s authority to operate this device.

The information in this guide may change without notice. The manufacturer assumes no responsibility for any errors that may appear in this guide.

Warranty
Grid Connect warrants each product to be free from defects in material and workmanship for a period of ONE YEAR after the date of shipment. During this period, if a customer is unable to resolve a product problem with Grid Connect Technical Support, a Return Material Authorization (RMA) will be issued. Following receipt of an RMA number, the customer shall return the product to Grid Connect, freight prepaid. Upon verification of warranty, Grid Connect will — at its option — repair or replace the product and return it to the customer freight prepaid. If the product is not under warranty, the customer may have Grid Connect repair the unit on a fee basis or return it. No services are handled at the customer’s site under this warranty. This warranty is voided if the customer uses the product in an unauthorized or improper way, or in an environment for which it was not designed.
Grid Connect warrants the media containing software and technical information to be free from defects and warrants that the software will operate substantially for a period of 60 DAYS after the date of shipment.
In no event will Grid Connect be responsible to the user in contract, in tort (including negligence), strict liability, or otherwise for any special, indirect, incidental, or consequential damage or loss of equipment, plant or power system, cost of capital, loss of profits or revenues, cost of replacement power, additional expenses in the use of existing software, hardware, equipment or facilities, or claims against the user by its employees or customers resulting from the use of the information, recommendations, descriptions, and safety notations supplied by Grid Connect. Grid Connect liability is limited (at its election) to:

1. refund of buyer’s purchase price for such affected products (without interest)
2. repair or replacement of such products provided that the buyer follows the above procedures.

There are no understandings, agreements, representations, or warranties, expressed or implied, including warranties of merchantability or fitness for a particular purpose, other than those specifically set out above or by any existing contract between the parties. The contents of this document shall not become part of or modify any prior or existing agreement, commitment, or relationship.

Overview

1.1 Introduction
The NETDUO is a network bridge device with wired and wireless Ethernet plus a single serial port for RS232 / RS485 communication. The NETDUO contains an xPico 200 series module with Grid Connect’s uniquely optimized firmware build. The module features a Wifi interface with Soft AP for easy wireless configuration, powerful bridging features, and a wealth of security features to maintain data privacy and protect against unauthorized access.

Here are some of the NETDUO’s possible applications:

• Ethernet to Wifi bridge
• Serial device server over its own Soft-AP Wifi, the local network, or internet
• Modem emulation
• Modbus/TCP server to Modbus serial bridge
• Web page front-end to legacy serial devices via its Monitor feature or web API
• SMTP email client via its serial Command Line Interface (CLI)
• Or some combination of all of these using its multiplexer serial interface protocol

A Web Manager provides a browser-based configuration and diagnostic tool. Configuration and device status can also be accessed via the Command Line Interface (CLI) through the serial line or a network port.
The unit’s configuration is stored in nonvolatile memory and is retained without power.

1.2 Hardware Description
The NETDUO kit contains the following items:

• NETDUO bridge module with dual-band Antenna(s)
• +9VDC Power Supply (or similar power supply)*

*not included with terminal block power model

1.3 Additional Documentation
The following guides are available for download on the internet.

describes the NETDUO hardware setup. www.gridconnect.com
xPico 200 Series User Guide| Documentation for the Lantronix xPico 200 series communication module used in the NETDUO. This document explains the software features available in the NETDUO.
www.lantronix.com https://www.lantronix.com/products/xpico-240/

Quick Start

Follow these instructions to get your unit up and running fast.
You must first establish a network connection to the unit. This can initially be done using the wired Ethernet port or using the Wifi interface. The configuration is done via an Internet browser. Once the network connection is established, the browser can be used to login into the unit directly and perform configuration

2.1 Ethernet Setup
The configuration is done via an Internet browser. Once the NETDUO has established a connection via its own unique SSID, the browser can be used to log in to the unit directly and perform configuration.
The following sections will detail the steps for the basic setup of the NETDUO over Ethernet.

1. Connect an Ethernet cable for your network to the RJ45 port.
2. Connect power to the NETDUO unit.

2.1.1 Finding the device on the network

1. Run the DeviceInstaller software on a Windows PC to find the NETDUO on the network and determine its IP address which was assigned by your network’s DHCP server. If you have not yet installed the DeviceInstaller software you can do so at http://www.lantronix.com/downloads.
2. Upon launch, DeviceInstaller will search for xPico 200 Series devices on the network. Select the NETDUO unit from the list of devices on the local network. (You may also click on the Search icon if your device isn’t found immediately.)
3. Note the device’s IP address.
4. Access Web Manager by entering the device’s IP address in the address bar of a browser. Proceed to section 2.3 below (Web Manager Setup).

2.2 Wifi Setup
The following sections will detail the steps for the basic setup of the NETDUO unit over Wifi.

2.2.1 Finding the wireless SSID

Connect power to the NETDUO unit.
By default, the Soft AP mode is enabled with an SSID of NETDUO_xxxxxx, where xxxxxx are the last six characters of the unique xPico 200 serial number. This number is shown on the serial number label attached to the back of the case. For example, if the serial number on the label were 00-80-A3-B0-F7-D8, then the SSID would be NETDUO_B0F7D8.
When power is applied to the NETDUO unit, the wireless xPico module will broadcast its own unique SSID. Before any communication with it, a WIFI connection must be established. Use a Wifi enabled device to scan for available wireless networks.

Note: The following images were captured in Windows 10

Click on the wireless network connection status icon in the tool tray.

Click on the NETDUO SSID link to display the connect screen.

2.2.2 Making the WIFI Connection
The default security for the NETDUO Soft AP is WPA2 and the passphrase is PASSWORD.
Click the ‘Connect’ button to establish the connection. Once you click on the button, you will be prompted to enter the security key. The factory default key value is the same for all NETDUO devices and can be changed via the configuration interface.

Enter PASSWORD and click the Next button.

When the connection is made, the xPico240 Soft AP network will show as connected.

2.2.3 Entering the NETDUO configuration mode
Open a web browser and navigate to either NETDUO.gridconnect.com or 192.168.0.1. http://NETDUO.gridconnect.com/

2.3 Web Manager Setup
After navigating the browser to the NETDUO you should have the following prompt:

Enter the User Name = admin and the Password = PASSWORD to access the Configuration and Management web pages. (Both are case sensitive).

Upon entering the correct user name and password, you will see the top-level status menu.
Note that the Interface wlan0 shows it is disconnected.

2.4 Configuration Steps for Wifi Connection (wlan0)
To communicate with the NETDUO on your local Wifi network you will need to configure the wireless network interface (wlan0).
Select and click on the QuickConnect menu option (left side).
This page shows a scan of the wireless devices within range of the device. The available networks sorted by RSSI are shown. It reports Network name (Service Set Identifier), Basic Service Set Identifier, Channel number, Received Signal Strength Indication, and Security Suite.

Click on the selected network name. In the following examples, “grid-connect” has been selected.

The selected wireless device connect profile is displayed. Enter the required password and click Apply. Clicking on Apply will allow you to try out the settings on the WLAN without saving them to Flash. If the settings do not work, reboot the device to obtain the original settings.

If the connection was successful, the selected WLAN connected profile is displayed.

Click Status to display the summary of the connection information. Note that the Permanent   Config status will be displayed as ‘Unsaved’.

Finally, select the Device menu option from the left side and click the ‘[ Save ]’ option in the Permanent Config: field.

At this point, the NETDUO is configured and ready to access serial data with a Terminal Emulator program like Teraterm.

2.5 Configuration Steps for Ethernet to Wifi Bridging
To accomplish an Ethernet to Wifi bridge function the Bridge settings and the wireless network interface settings must be configured for proper operation. This assumes the wireless network interface is configured and operational from the previous section(s). The Ethernet to Wifi bridge function is meant for a single host only. To make the bridge settings you should do the following.
Select and click on the Bridge menu option (left side). Then click on ‘Configuration’ (near top, center) The Bridge Configuration window appears.
Choose Interface “wlan0”.
The Mode can be “Dynamic” or “Static”. In Dynamic mode, the NETDUO will automatically detect the MAC address of the host device on the Ethernet side and adopt the MAC for the Wifi side. In Static mode, the MAC address of the host device on the Ethernet side can be configured.

After making the Bridge configuration settings connect an Ethernet cable between the RJ45 on the NETDUO and the RJ45 on the host device. Verify both devices report an Ethernet link. The NETDUO supports auto-MDI/MDIX so a cross- over cable is not required.

2.6 Configuration Steps for Serial Tunnel
To accomplish a serial tunnel the serial port settings and one of the network interface settings must be configured for proper operation. To make the serial port settings you should do the following.
Select and click on the LINE menu option (left side). There are three lines that can be configured. Verify Line 1 (top, left) is selected. Line 1 is the physical serial cable to DB9 on the NETDUO.

Then click on ‘Configuration’ (near top, center) The Line 1 Configuration window appears.

The values shown above are the factory default. Match the configuration parameters to your serial device. Set the State to Enabled and select “Tunnel” as the Protocol.
Note: if you change a setting, a Submit button will appear at the bottom of the window. Click Submit to save permanently.

With a Line 1: Interface setting of RS485 you can choose to enable termination using the NETDUO menu selection.

Next, select the Tunnel menu option from the left side. Verify Tunnel 1 is selected. Select the Accept option at the top of the menu and match the following:
Note that we are using port # 10001. This will be used when we use Teraterm to access the NETDUO data port.

Note: Teraterm is a free, downloadable terminal emulation program.

Note: if you change a setting, a Submit button will appear at the bottom of the window. Click Submit to save permanently.

2.6.1 Configuring Teraterm
Teraterm is a free terminal program that can be configured for a TCP/IP or Serial connection. To test the configuration settings of the NETDUO, you can use two instances of Teraterm. One will make a TCP/IP connection to the WiFi side and the other will make a connection to the Serial side. You can test both settings from a single laptop.
Connect a serial cable from your laptop port to the serial cable on the NETDUO module.
Start up the Teraterm terminal program to open the following window:
Note: the settings shown are for demo purposes.

Select the TCP/IP radio button and configure the window as shown below. The Host IP address was the one shown in the Status window. The TCP port# was selected in the Tunnel/Accept section.

Click OK and the terminal window appears with the IP address and port settings in the top bar.

Start up another Teraterm terminal program. Click the Serial radio button.

Enter the Port number of the connection to the NETDUO serial cable. Click ‘OK’ and the terminal window appears with the COM port displayed in the top bar.

2.7 Configuration Steps for Modbus Bridge
To accomplish a Modbus/TCP to Modbus serial bridge the serial port settings and one of the network interface settings must be configured for proper operation. To make the serial port settings you should do the following.
Select and click on the LINE menu option (left side). There are three lines that can be configured. Verify Line 1 (top, left) is selected. Line 1 is the physical serial cable to DB9 on the NETDUO.
Then click on ‘Configuration’ (near top, center) The Line 1 Configuration window appears.![gridconnect NETDUO UG NETDUO UG Ethernet bridge

• FIg 22](https://manuals.plus/wp-content/uploads/2022/06/gridconnect-NETDUO- UG-NETDUO-UG-Ethernet-bridge-FIg-22.png)Match the configuration parameters to your Modbus serial server (slave) device. Set the State to Enabled and select “Modbus ASCII” or “Modbus RTU” as the Protocol. It is necessary to set the Threshold to 513.
  Note: if you change a setting, a Submit button will appear at the bottom of the window. Click Submit to save permanently.
  With a Line 1: Interface setting of RS485 you can choose to enable termination under the NETDUO menu selection.

Hardware Description

3.1 Serial Interface
The serial interface is configurable from the web manager for RS232, RS485 half-duplex, or RS485 full-duplex operation. The serial cable interface is a 9-pin D-style connector (DB9). The DB9 connector can be used to power the NETDUO with the use of custom wiring to supply adequate power on Pin 9.

3.1.1 RS232
The table below lists the RS232 data and control signals for the NETDUO. Male DB9 connectors are wired as DTE and female DB9 connectors are wired as DCE.

Table 1 – RS232 Data and Control Signals

RS232 Signal| Direction (J4)| DTE DB-9 MalePin #| DCE DB-9 Female Pin #
---|---|---|---
Data Out (TXD)| Out (3)| 3| 2
Data In (RXD)| In (4)| 2| 3
Ground| (1)| 5| 5
CTS| In (6)| 8| 7
RTS| Out (5)| 7| 8
DSR| In (8)| 6| 4
DTR| Out (9)| 4| 6
+5-30Vdc| In (10)| 9| 9
DCD| In (7)| 1| –
Frame Ground| (2)| Shield| Shield

3.1.2 RS485
The table below lists the RS485 half-duplex and full-duplex differential signals for the NETDUO. RS485 termination on the receive pin pairs can be enabled in the web manager under the NETDUO selection.

Table 2 – RS485 Signals

RS485 Half-Duplex| RS485 Full-Duplex| DB-9 Male Pin #| DB-9 Female Pin #
---|---|---|---
| Rx+| 3| 2
Data+| Tx+| 2| 3
Signal Ground| 5| 5
Data-| Tx-| 8| 7
| Rx-| 7| 8
| 6| 4
| 4| 6
+5-30Vdc (In)| 9| 9
| 1| –
Frame Ground| Shield

3.2 Power LED, Link LED, and Reset Button
The Reset button is located behind a small hole in the case, to the right of the Ethernet RJ45. The Reset Button should be pressed for 6 seconds with power on and then released to reset the unit to factory default settings.
The power supply LED is located on the end of the module, to the left of the Ethernet RJ45. When power is normal, the GREEN LED will be ON.
The yellow LED is an indicator for the WLAN Link. A lit WLAN LED indicates the WLAN interface is associated with an access point. It does not indicate if the SoftAP is active or not.

3.3 Power Supply
The NETDUO can use any DC power source from 5VDC to 30VDC, marked LPS or Class 2. A typical power cube sent with the unit can supply 9VDC at 500 mA. However, there are other units that can be used as long as they are in the range of 5-30VDC and supply the proper wattage. At 9VDC, the NETDUO will draw approximately 190mA (1.75W typical) so a 3 Watt max power source ( 9V at 270mA) should be adequate.
NOTE: The NETDUO is designed to be used with any properly rated power adapter from 5VDC to 30VDC, 3W maximum, marked Class 2 or LPS.
NOTE: The NETDUO power adapter is a 2.1mm positive center power jack. The jack is equivalent to a CUI Inc. PJ-002A power jack.
You can also order the NETDUO with a screw terminal block right-angle power connector (-TB).

3.4 Technical Specifications

Table 3 – Technical Specs

9600 to 921600 bps
Serial Line Formats| 7 or 8 data bits,  1-2 Stop bits, Parity: odd, even, none
Wireless LAN| IEEE 802.11 a/b/g/n WLAN interface (2.4 GHz and 5GHz bands supported)
Flow Control| XON/XOFF (software), CTS/RTS (hardware), None
Network Capabilities| Soft Access Point with DHCP Server supports up to 6 clients
Compatibility| Ethernet: Version 2.0/IEEE 802.3
Network Protocols| IPv4/v6, HTTP, TCP/IP, UDP/IP, SMTP, ARP, ICMP, DHCP, Auto- IP, DNS, SNMPv1/v2
Management| Web Server – Landing Page, Serial CLI, Field upgradeable firmware (OTA)
Security| IEEE 802.11i Support – WPA-Personal, WPA2-Personal, WPA2 Enterprise (EAP-TLS,
EAP-TTLS, EAP-PEAP, EAP-FAST)
SSLv3/TLS 1.2 with PKI and X.509 Certificates (up to 4096-bit Keys)
256-bit AES Encryption
Weight| 5.7oz
Material| Case: Flame Retardant
Power| 1.75 W typical. See the Power Supply section. +5 to +30VDC.
Temperature| Operating range: -40°C to +85°C (-40°F  to 185°F)
Relative Humidity| Operating: 0% to 90% non-condensing
Warranty| 1-year limited warranty

3.5 Technical Support

If you are experiencing a problem, please read the xPico200 Series User Guide, FAQs, and other technical information supplied on our website (www.gridconnect.com). If you are unable to solve the problem, please contact technical support.
Grid Connect technical support: 630-245-1445.
Our phone lines are open from 8:00 AM – 4:30 PM Central Time Monday through Friday excluding holidays.

Compliance Information

Grid Connect is committed to protecting people and the environment and we are working on identifying any materials used in our processes that could pose a potential hazard to our employees, customers, or the environment.
In 2005, Grid Connect began the process of converting all of its products to be built without any of the banned materials. The qualification of RoHS- compliant components supplied by our vendors and the implementation of new manufacturing processes related to this Directive is fully implemented.
Grid Connect will attempt to distribute only those products that comply with the RoHS2 Directive, The Waste Electrical and Electronic Equipment Directive (WEEE), The Registration, Evaluation, Authorization, and Restriction of Chemicals (REACH) directive, and the Conflict Minerals directive.

4.1 RoHS2
The RoHS Directive, officially known as Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (recast), was published in the Official Journal of the European Union on July 1, 2011, and entered into force on July 21, 2011.

The restricted substances are:

1. Lead (0.1%)
2. Mercury (0.1%)
3. Cadmium (0.01%)
4. Hexavalent chromium (0.1%)
5. Polybrominated biphenyls (0.1%)
6. Polybrominated diphenyl ethers (PBDE) (0.1%)

The new RoHS Directive, also known as RoHS 2, introduces new CE marking and declaration of conformity requirements. Before placing a product on the market, a manufacturer/importer/distributor must ensure that the appropriate conformity assessment procedure is in line with module A of Annex II to Decision No 768/2008/EC has been carried out and affix the CE marking on the finished product. After January 2013, electronic products bearing the CE Mark must meet the requirements of this new directive.

4.2 WEEE Directive (2002/96/EC)
The Waste Electrical and Electronic Equipment Directive (WEEE) applies to companies that manufacture, sell, distribute, recycle or treat electrical and electronic equipment and to consumers in the E.U. It covers all large and small household appliances, IT equipment, radio, and audio equipment, electrical tools, and telecommunications equipment providing the means to collect and recycle electronics products from consumers at end-of-life.
The Directive aims to reduce the waste arising from electrical and electronic equipment and to improve the environmental performance of all those involved in the life cycle of these products.
The requirement to mark equipment with the WEEE symbol (the crossed-out wheeled bin) went into effect on August 13, 2005.
All equipment shipped to the EU member states since the date of the directive is marked with the Wheeled Bin mark.
Grid Connect has a no-charge “take-back” service that gives customers the option to return used hardware products to be recycled. Products covered by the WEEE directive shipped to EU member states may be returned at no charge. Grid Connect ensures that the products are properly recycled. This service helps reduce the impact on landfills and other disposal sites and provides an environmentally safe end-of-life solution.
To send hardware products to be recycled, customers can contact Grid Connect to obtain an RMA number and we will reply with information on how to ship the product. There is no charge for the disposal but the customer must pay for shipping. After the product is returned, Grid Connect also can provide a Certificate of Custody change upon customer request.
Product “take-back” regulations are constantly evolving. Current regulations do not require Grid Connect to take back its products. However, by launching a WEEE take-back program, Grid Connect demonstrates a commitment to the environment and its customers by helping them dispose of products responsibly.

4.3 REACH
The Registration, Evaluation, Authorization, and Restriction of Chemicals (REACH) is a European Community Regulation related to the safe use and identification of chemicals (Regulation (EC) Number 1907/2006). REACH entered into force on June 1, 2007, with the aim of improving the protection of human health and the environment through better and earlier identification of the intrinsic properties of chemical substances. The new legislative framework under REACH shifts responsibility for the control and safety of chemicals from government authorities to industry and created the European Chemicals Agency to act as a central coordinator.

Grid Connect is an importer of articles as defined in the Regulation. However, registration requirements under Article 7 of REACH do not currently apply to articles imported by Grid Connect into the European Union because:

1. Substances are not present in the articles in quantities totaling over one ton per year
2. Substances are not intended to be released under normal or reasonably foreseeable conditions of use.

Grid Connect is not categorized as a downstream user under REACH because it does not use the substances in the course of its professional activities and therefore has no applicable requirements under Article 37 of REACH. Grid Connect will continue to monitor REACH developments and will comply with any applicable requirements.
As Substances of Very High Concern (SVHCs) are added to Annex XIV of the Regulation (Authorization List), Grid Connect will assess whether both of the following conditions are met:

1. The substance is present in the articles in quantities over one (1) ton per year
2. The substances are present in Grid Connect devices above a concentration level of 0.1% w/w

Grid Connect shall comply with the requirements of Article 7(2) and Article 33 of the Regulation, as necessary. For informational purposes, Grid Connect has contacted its material and manufacturing vendors to verify that Grid Connect devices do not contain SVHCs.

4.4 Conflict Minerals
The US Securities and Exchange Commission (SEC) issued their long-awaited conflict minerals rule as required per Section 1502 of the Dodd Frank Financial Dodd-Frank Wall-Street (Financial) Reform and Consumer Protection Act. The aim of the rule is to stop companies from sourcing minerals from regions in the world where armed conflict and human rights abuses are occurring, and armed rebel groups perpetuating the conflict/abuses are profiting from it. The region specifically targeted in the rule is the Democratic Republic of Congo (DRC) and the surrounding region.

The new rule requires SEC-registered companies to annually determine if any tin, tantalum, tungsten, or gold (and their derivatives) was added to/used in their products. If so, they must conduct a reasonable country of origin inquiry (RCOI) to determine whether the mineral(s) used came from a conflict- free source (i.e. from outside the DRC region or from a conflict-free smelter located in the DRC region). Affected companies must annually report the results of their RCOI to the SEC. Grid Connect is not an SEC-registered company and is not required to file a report.
Grid Connect supports the conflict minerals rules and requires all suppliers of any fabricated materials such as Printed Circuit Boards to be monitored.
Grid Connect is committed to sourcing responsibly and considers mining activities that fuel conflict as unacceptable. Grid Connect’s efforts related to conflict minerals are aligned to the work of the Electronic Industry Citizenship Coalition® (EICC®) and Global e-Sustainability Initiative (GeSI). The EICC’s and GeSI’s work includes the Conflict-Free Smelter Program and the Conflict Minerals Reporting Template. The Template provides a common industry approach for the collection of sourcing information related to conflict minerals. The template is available by contacting Grid Connect.

4.5 ISO 9000
ISO 9000 registration (or EN 29000 certification) is used widely in Europe on a voluntary basis as a condition of acceptance of a manufacturer’s product or as a way of recognizing the manufacturer’s credibility. While a quality system such as ISO 9000 indicates that a company has an efficient organizational structure and has low failure costs, it does not always certify conformity with the CE marking directives. However, some directives require the use of a quality management system as part of the conformity assessment.
Grid Connect Inc. is committed to providing excellent products and services and creating a pleasant and stimulating working environment for its employees and those with whom it does business.
The company recognizes that the disciplines of quality, health, safety, and environmental management are an integral part of its management function. The company views these as a primary responsibility and believes that a key to good business is maintaining the appropriate quality standard, ISO 9001:2015.
In pursuit of our policy we will:

• Comply with all applicable statutory laws, and statutory regulations, and with the requirements of ISO 9001:2015.
• Follow a concept of continual improvement and make the best use of our management resources in all quality matters.
• Communicate our quality objectives and our performance against these objectives throughout the company and to interested parties.
• Take due care to ensure that activities are safe for employees, associates, subcontractors, and others who come into contact with our workplace.
• Work closely with our customers and suppliers to establish the highest quality standards and to ensure customer satisfaction.
• Adopt a forward-looking view on future business decisions, which may have quality impacts.
• Train our staff in the needs and responsibilities of quality management.
• Recycle electronics, paper, plastics, metal, and glass through recycling facilities and donation centers.

4.6 Compliance Statements for vendor-supplied products.
4.6.1 Compliance Statement for the xPico 200 Series

(According to ISO/IEC Guide and EN 45014)
Manufacturers Name & Address:
Lantronix, Inc.. 7535 Irvine Center Drive. Suite 100, Irvine, CA 92618 USA
Declares that the following product:
Product Name Model: xPico 200
Conforms to the following standards or other normative documents:

**For additional regional certification requests please contact Grid Connect.

4.7 UL Certificate
TBD

NETDUO is a trademark of Grid Connect, Inc.
Grid Connect
1630 W. Diehl Rd.
Naperville, IL 60563, USA
Phone: 630.245.1445
Technical Support
Phone: 630.245.1445
Fax: 630.245.1717
On-line: www.gridconnect.com 

References

• Grid Connect: Your networking products authority.
• Lantronix Remote Access Products for Device Networking, Remote Device Access, and IT Support Management
• xPico 240 Embedded IoT Gateway | Lantronix

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