Velleman LI-ION/POLYMER BALANCE CHARGER User Manual
- June 5, 2024
- Velleman
Table of Contents
- Introduction
- Safety Instructions
- Warning and Safety Notes
- General Guidelines
- Features
- Overview
- Menu – Programme Flow Chart
- Connection Diagram
- Operation
- Display Information
- Warnings and Error Messages
- Cleaning and Maintenance
- Technical Specifications
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
LI-ION/POLYMER BALANCE CHARGER
User Manual
VLE8
LI-ION/POLYMER BALANCE CHARGER
LI-ION/LIPO-BALANSLADER
Introduction
To all residents of the European Union
Important environmental information about this product
This symbol on the device or the package indicates that disposal of the device
after its lifecycle could harm the environment. Do not dispose of the unit (or
batteries) as unsorted municipal waste; it should be taken to a specialized
company for recycling. This device should be returned to your distributor or
to a local recycling service. Respect the local environmental rules.
If in doubt, contact your local waste disposal authorities.
Thank you for choosing Velleman! Please read the manual thoroughly before
bringing this device into service. If the device was damaged in transit, do
not install or use it and contact your dealer.
Safety Instructions
| Never leave this charger unattended when it is connected to its power
supply. If any malfunction is found, terminate the process at once!
---|---
| Keep this device away from dust and extreme temperatures.
| This charger and the connected battery should be put on a heat-resistant,
non-flammable and non-conductive
surface. Never place them on a car seat, carpet, or similar. Keep all
inflammable materials away from the charger and battery.
| To avoid a short circuit between the charge leads, always connect the
charging cable to the charger first, then connect the battery. Reverse the
sequence when disconnecting.
| Do not connect more than one battery at any one time.
| Never attempt to charge or discharge the following battery types:
• a battery, which consists of different types of cells
• a battery that is already fully charged or slightly discharged
• a battery, which requires a different charge technique from the techniques
described in this manual
• a faulty or damaged battery
• a battery fitted with an integral charge circuit or protection circuit
• a battery installed in a device or electrically linked to other components
• a battery not described in this manual
Warning and Safety Notes
NiCd/N1MH
| voltage level| 1.2 V/cell
allowable fast charge current| 1-2 A (depending on the cell performance)
discharge voltage cut-off level| 0.85 V/cell (NiCd), 1.0 V/cell (NiMH)
Li-ion
| voltage level| 3.6 V/cell
max. charge voltage| 4.1 V/cell
allowable fast charge current| 5 1 A
min. discharge voltage cut-off level| a 2.5 V/cell
Li-poly
| voltage level| 3.7 V/cell
max. charge voltage| 4.2 V/cell
allowable fast charge current| 5 1 A
discharge voltage cut-off level| a 3.0 V/cell
Li-Fe
| voltage level| 3.3 V/cell
max. charge voltage| 3.6 V/cell
allowable fast charge current| 5. 4 A
discharge voltage cut-off level| a 2.0 V/cell
Pb
| voltage level| 2.0 V/cell
max. charge voltage| 2.46 V/cell
allowable fast charge current| 5. 0.4 A
discharge voltage cut-off level| of 1.75 V/cell
General Guidelines
Refer to the Velleman® Service and Quality Warranty on the last pages of this
manual.
Protect this device from shocks and abuse. Avoid brute force when operating
the device.
- Familiarise yourself with the functions of the device before actually using it.
- All modifications of the device are forbidden for safety reasons. Damage caused by user modifications to the device is not covered by the warranty.
- Only use the device for its intended purpose. All other uses may lead to short circuits, burns, electroshocks, crash, etc. Using the device in an unauthorized way will void the warranty.
- Damage caused by disregard of certain guidelines in this manual is not covered by the warranty and the dealer will not accept responsibility for any ensuing defects or problems.
- Do not use outside the technical specifications.
- Nor Velleman Group nv nor its dealers can be held responsible for any damage (extraordinary, incidental, or indirect) – of any nature (financial, physical…) arising from the possession, use, or failure of this product.
- Due to constant product improvements, the actual product appearance might differ from the shown images. Product images are for illustrative purposes only.
- Do not switch the device on immediately after it has been exposed to changes in temperature. Protect the device against damage by leaving it switched off until it has reached room temperature.
- Keep this manual for future reference.
Features
The VLE8 is an advanced charger, able to charge, balance and discharge rechargeable batteries. It is microprocessor-controlled just like all the best chargers and will balance the individual cells in your Li-XX batteries. It will charge from 0.1 to 5.0 A and is capable of charging packs up to 6S packs. It features input voltage protection so as not to flatten your car battery at the field and will also storage charge your packs for when you are not using them. You can power it with any power supply delivering from 11 to 18 V.
- microprocessor-controlled
- delta-peak sensitivity
- individual cell balancing
- supports: Li-ion, Li-poly, Li-Fe, NiCd, NiMH
- wide range of charge currents
- storage charge function
- time limit function
- input voltage monitoring (protects car batteries at the field)
- data storage (stores up to 5 packs in its memory)
- battery break-in and cycling
Special Features
Optimized operating software: The charger features an automatic function
that sets the feeding current during charging and discharging. Especially for
lithium batteries, it can prevent overcharging, which may lead to an exploding
battery. The function automatically disconnects the circuit and buzzes if the
malfunction is detected. All the settings are configurable by the user.
Internal, independent lithium battery balancer: The charger features an
individual cell-voltage balancer, which makes it unnecessary to use an
external balancer for balance charging.
Individual cell balancing during discharging: During discharging, the
charger will individually monitor and balance each cell in the battery. When
the voltage of any cell is deemed abnormal, an error message will be displayed
and the discharging process will end automatically.
Adaptable to various types of lithium batteries: The charger is suitable
for various types of lithium batteries, such as Li-ion, Li-poly, and Li-Fe.
Fast and storage modes for lithium batteries: The charger features
special functions to suit various purposes: the fast charge mode considerably
reduces the charge duration whereas the storage mode keeps the battery at an
ideal storage voltage.
PC-based analysis via USB: The charger offers a PC-based function in
order to analyze the battery’s characteristics. The function features a
voltage, current, and capacity graph, and also shows each cell’s voltage for
lithium batteries. The USB adapter is available separately.
Maximum safety: The automatic charge termination program is based on the
principle of delta-peak voltage detection: when the battery’s voltage exceeds
the threshold, the process ends automatically.
Automatic charging current limit: Charging NiCd and NiMH batteries can be
set with the charging current upper limit. It is a useful battery with low
impedance and capacity when charging in auto mode.
Capacity limit: The charging capacity is always calculated as the
charging current multiplied by the time. If the charging capacity exceeds the
limit, the process will be terminated automatically when setting the maximum
value.
Temperature threshold : The battery’s internal chemical reaction will
cause the battery’s temperature to rise. If the temperature limit is reached,
the process will be terminated. Only available with an optional temperature
probe.
Processing time limit: The charger can be set with a maximum process time
to avoid any possible effect. Data storage and loading: The charger has a data
memory bank for a maximum of five batteries. Different programmes can be
stored and loaded for your convenience.
Cyclic charging and discharging: To stimulate the battery’s activity, one
to five cyclic and continuous charge-to-discharge or discharge-to-charge
programs are available for battery refreshing and balancing.
Overview
Refer to the illustrations on page 2 of this manual.
- LCD display
- JST XH port
- charge lead output
- START/ENTER button
- DECREASE/INCREASE button
- battery TYPE/STOP button
- temperature sensor port
Menu – Programme Flow Chart
Refer to the illustrations on pages 3 of this manual.
Connection Diagram
Please connect your battery and charger as follows when using the balance
charge mode. The main battery must be connected with the balance lead
connector before charging.
Failure to do so will damage the charger!
Operation
9.1 Initial Setup
By default, this charger will be set to the user settings when first
connecting an 11-18 V load. To alter the
parameters, press START/ENTER and change the value with INC/DEC. Store the
value by pressing START/ENTER once.
Starting screen
This screen displays the nominal voltage of the lithium battery. There are
three kinds of lithium batteries: Li-Fe (3.3 V), Li-Io (3.6 V) and Li-poly
(3.7 V). This is very important for the correct setup as a wrong value may
damage the battery during the charging process.
This charger automatically recognizes the battery type. However, a deeply
discharged battery can be perceived incorrectly. To prevent errors and damage,
please set the term time – at about 10 minutes or even more for larger
batteries – so the charger will recognize the battery correctly. If in doubt,
leave the term time to the default setting.
Display of the trigger voltage for automatic charge termination of NiMH and
NiCd batteries. The effective value ranges from 5 to 20 mV per cell. If the
trigger voltage is set higher, there is a danger of overcharging the battery;
if it set lower, there is a possibility of premature termination. Please refer
to the battery’s specifications (NiCd default: 12 mV, NiMH default: 7 mV).
An optional feature is the temperature cut-off option using a temperature
probe contacting the surface of the battery. If this option is on, set the
maximum temperature at which the charger should allow the battery to reach
during charging. Once a battery reaches this temperature during charging, the
process will stop to protect the battery.
The battery warms after each charging/discharging cycle. The program will
insert a time delay after each charging/discharging cycle to allow the battery
to cool down before beginning the next cycle. The valid value ranges from 0 to
60 minutes.
When the charging process starts, the integrated safety timer starts running
simultaneously. If an error is detected or the termination circuit cannot
detect whether the battery is fully charged or not, the charger is programmed
to prevent overcharging.
Safety Timer Settings
capacity in mAh | current | safety timer |
---|---|---|
2000 | 2.0 A | (2000/2.0 = 1000)/11.9 = 84 min. |
3300 | 3.0 A | (3300/3.0 = 1100)/11.9 = 92 min. |
1000 | 1.2 A | (1000/1.2 = 833)/11.9 = 70 min. |
The program provides maximum protection. If the delta-peak voltage cannot be
detected or the safety timer times out, the charging process will stop
automatically when the battery reaches the user-set maximum charging capacity.
A beep sounds every time a button is pressed or a different mode is selected.
The beep function can be switched on or off.
This function monitors the voltage of the input battery used to power this
charger. If the voltage is lower than the user-set value, the program will end
forcibly to protect the input battery.
9.2 The Lithium Programme (Li-ion, Li-poly, Li-Fe)
This charger is only suitable for charging lithium batteries with a nominal
voltage of 3.3, 3.6 or 3.7 V. Different batteries have different charging
techniques. There are two charging methods: the constant voltage and the
constant current method. The charge current varies according to the battery
capacity and specification. The final voltage is very important and should
precisely match the voltage of the battery: Li-poly is 4.2 V, Li-ion is 4.1 V
and Li-Fe is 3.6 V.
When you want to change the parameters, press START/ENTER to select and change
the value with INC/DEC.
Store the value by pressing START/ENTER once.
Charging a Lithium Battery in Charge Mode
This mode will charge a Li-poly, Li-ion, or Li-Fe battery without a balance
lead.
This display shows the battery type with the user-set current value (left) and
the charging value (right). Hold START/ENTER pressed for 3 seconds to start
the charging process.
This display shows the user-set number of cells. R shows the number of cells
detected by the charger; S shows the previously set number of cells. If both
numbers are identical, you can start the charging process by pressing
START/ENTER. If not, press TYPE/STOP to go back to the previous screen and
carefully check the number of cells of the battery.
This display shows the real-time charging status. Press TYPE/STOP to stop the
charging process.
a. a number of cells
b. charging time
c. charging current
d. battery voltage
e. charged capacity
Charging a Lithium Battery in Balance Mode
This mode balances the voltage of the Li-poly battery cells while charging. In
this mode, the battery needs a balance lead to connect to the individual
balance port. The battery’s power lead must be connected to the charger’s
output.
Charging in this mode is different from the normal modes, as the built-in
processor monitors the voltage of the individual cells and controls the input
current fed into each cell to the equalized voltage of the individual cell.
This display shows the battery type with the user-set current value (left) and
the charging value (right). Hold START/ENTER pressed for 3 seconds to start
the charging process. This display shows the user-set number of cells. R shows
the number of cells detected by the charger; S shows the previously set number
of cells. If both numbers are identical, you can start the charging process by
pressing START/ENTER. If not, press TYPE/STOP to go back to the previous
screen and carefully check the number of cells of the battery.
This display shows the real-time charging status. Press TYPE/STOP to stop the
charging process.
a. a number of cells
b. charging time
c. charging current
d. battery voltage
e. charged capacity
Charging a Lithium Battery in Fast Mode
The charging current decreases when the charging process reaches its end. A
specific CV process will be reduced to end the charging process earlier. In
fact, the charging urrent will go to 1/5 when the charging process is at 1/10.
The charging capacity will be a little less than normal charging, but the
charging time will be shortened accordingly. Here, you can set the battery’s
current and voltage. Charging and discharging will make the battery come to
the storage voltage level.
This display shows the real-time charging status. Press TYPE/STOP to stop the
charging process.
a. a number of cells
b. elapsed time
c. charging or discharging current
d. supplied capacity
e. current battery voltage
Charging a Lithium Battery in Storage Mode
This function is useful when you desire to charge or discharge a battery,
which will not be used immediately. This program is only to be used with the
following batteries: Li-poly of 3.85 V, Li-ion of 3.75 V, and Li-Fe of 3.3 V.
the battery will be discharged if the original state exceeds the storage
voltage level.
Discharging a Lithium Battery
This display shows the real-time discharging status. Press TYPE/STOP to stop
the discharging process.
The discharge current value on the left may not exceed 1.0 A; the value on the
right may not drop below the voltage recommended by the manufacturer to avoid
discharging. Hold START/ENTER pressed for 3 seconds to start the discharging
process.
a. a number of cells
b. elapsed time
c. discharging current
d. battery voltage
e. discharged capacity
Voltage Balancing and Monitoring During the Discharging Process
During storage charging and discharging, the charger monitors the voltage of
each cell. When it detects an abnormal cell, the charger will display the
error and stop the process. Press INC to display the damaged cell.
The charger indicates that the voltage of one is too low.
The 4th cell was damaged. The value dropped to 0 if a disconnection has
occurred.
9.3 The Nickel Programme (NiCd, NiMH)
Charging a NiCd/NiMH Battery in Charge Mode
This program will charge your battery using the user-set current. It is
recommended to carefully set the upper limit for the charge current to avoid
damage by excessive charging. Some batteries with low resistance and capacity
can lead to higher current in auto charging mode. In manual mode, it will
charge at the set current. Press INC/DEC to swap between auto and manual mode.
This program is useful for charging NiCd/NiMH batteries used in R/C
applications. Press START/STOP to select the program, and change the parameter
value with INC/DEC. Press START/ENTER again to store the set values.
This display shows the real-time discharging status. Press TYPE/STOP to stop
the charging process.
a. battery type
b. elapsed time
c. charging current
d. battery voltage
e. charged capacity
Discharging a NiCd/NiMH Battery
This display shows the discharge current (left) and final voltage (right).
The current range reaches from 0.1-1.0 A; the voltage range reaches from
0.125.0 V. Start the discharging
program by holding START/ENTER pressed for 3 seconds.
This display shows the discharging state. Press START/ENTER to modify the discharge current, and press again to store the value. Press TYPE/STOP to end the discharging process.
a. battery type
b. elapsed time
c. discharging current
d. battery voltage
e. discharged capacity
Charging/Discharging and Discharging/Charging Cycle of a NiCd/NiMH Battery
Set up the sequence on the left and the number of cycles on the right. The
cycle number ranges from 1-to 5. ****
a. battery type
b. elapsed time
c. discharging or charging current
d. battery voltage
e. discharged or charged capacity
When approaching the end of the process, you will see the battery’s capacity
being charged or discharged. Press INC/DEC to display the result.
9.4 The Lead-Acid Programme (Pb)
Charging a Pb Battery in Charge Mode
This program is only suitable for charging lead-acid batteries with a nominal
voltage from 2-20 V. The lead-acid battery is completely different from a
NiCd/NiMH battery. These can only deliver a current lower in comparison to
their capacity. The same restriction applies to the charging process.
Consequently, the optimum charge current can only be 1/10 of the capacity. A
lead-acid battery is not suitable for fast charging.
Due to the chemical characteristics of a lead-acid battery, the cut-off point
may be difficult to detect sometimes. We recommend using the capacity cut-off
feature to protect the battery. Press START/ENTER to activate the function,
modify the parameters with INC/DEC, and confirm with START/ENTER.
Set up the charge current (left) and the nominal voltage (right). The current
ranges from 0.1-5.0 A. The voltage should match the voltage of the battery
being charged. Start the charging program by holding START/ENTER pressed for 3
seconds.
This display shows the real-time charging status. Press START/ENTER to modify
the charge current, and press again to store the set value. Hold TYPE/STOP
pressed for 3 seconds to stop the charging process.
a. battery type
b. elapsed time
c. charging current
d. battery voltage
e. charged capacity
Discharging a Pb Battery
Set up the charge current (left) and the nominal voltage (right). The current ranges from 0.1-1.0 A. The voltage should match the voltage of the battery being discharged. Start the discharging program by holding START/ENTER pressed for 3 seconds.
This display shows the real-time discharging status. Press START/ENTER to
modify the discharge current, and press again to store the set value. Hold
TYPE/STOP pressed for 3 seconds to stop the discharging process.
a. battery type
b. elapsed time
c. discharging current
d. battery voltage
e. discharged capacity
9.5 Storage Data Programme
For your convenience, the charger features data storage and load program. It
can store five battery data representing the respective battery
specifications. You can call back the data when charging or discharging
without setting up the program again.
Storing a Programme
Press START/ENTER to select and set up the parameters with INC/DEC.
| Setting the parameters on the screen will not affect the charging and
discharging process; they just represent the battery’s specifications. In this
example, the battery is a NiMH battery with 12 cells and a capacity of 3000
mAh.
---|---
Set up the charge current in manual mode, or the current limit in auto mode.
Simultaneously press INC and DEC to switch to charge mode.
Set up the discharge current and final voltage.
Set up the charge or discharge sequence and cycle number.
Saving the data.
a. voltage
b. data number
c. capacity
d. battery type
Loading a Programme
| Choose the data number you would like to load.
---|---
Loading the data.
Display Information
This charger allows you to inquire about various information during charging and discharging. Press DEC to display the user’s setting, press INC to monitor the voltage while the battery is connected to each port of the charger.
| The display shows the final voltage at the end of the program.
---|---
The display shows the set capacity value and that the capacity cut-off
function is switched on.
| The display shows the duration in minutes and that the safety timer is
switched on.
The display shows that the temperature cut-off function is switched on.
| The display shows the external temperature (only when the temperature probe
is being used).
---|---
The display shows the present input voltage.
If the battery is connected via cable, each cell’s voltage is displayed.
Warnings and Error Messages
In case of an error, this charger will display the cause of the error and emit a warning sound.
| Incorrect polarity.
---|---
The battery connection is interrupted.
Short-circuit of the output termination.
Voltage error at the input.
Incorrect selection of the battery pack’s voltage.
Faulty charger. Please contact your dealer.
The battery pack’s voltage is lower than the set voltage value. Check the
number of cells.
The battery pack’s voltage is higher than the set voltage value. Check the
number of cells.
| The voltage of one of the cells is too low. Please check the voltage of each
cell.
---|---
The voltage of one of the cells is too high. Please check the voltage of each
cell.
Wrong connection. Please check the connector and cable.
The processor cannot control the feeding current. Please contact your dealer.
12. Maximum Circuit Power Chart
The total circuit power of this charger: (1) charge: 50 W, (2) discharge: 5 W.
For a battery with a voltage of more than 10 V, the actual amount of charge
current delivered to the battery will automatically be limited. The actual
feeding current will be as follows:
battery type| n° of cells| rated voltage (V)| max. charge
voltage (V)| charge current (A)| discharge current (A)
---|---|---|---|---|---
NiCd/NiMH| 1| 1.20| 1.50| 5.00| 1.00
2| 2.40| 3.00| 5.00| 1.00
3| 3.60| 4.50| 5.00| 1.00
4| 4.80| 6.00| 5.00| 0.83
5| 6.00| 7.50| 5.00| 0.67
6| 7.20| 9.00| 5.00| 0.56
7| 8.40| 10.50| 5.00| 48
8| 9.60| 12.00| 5.00| 0.42
9| 10.80| 13.50| 5.| 0.37
10| 12.00| 15.00| 4.| 0.33
11| 13.20| 16.50| 4.| 0.30
12| 14.40| 18.00| 3.| 0.28
13| 15.60| 19.50| 3.| 0.26
14| 16.80| 21.00| 3.| 0.24
15| 18.00| 22.50| 3.| 0.22
Li-poly| 15| 3.70| 4.20| 5.00| 1.00
2S| 7.40| 8.40| 5.00| 0.60
3S| 11.10| 12.60| 4.50| 0.40
45| 14.80| 16.80| 3.| 0.30
5S| 18.50| 21.00| 2.70| 0.24
6S| 22.20| 25.20| 2.| 0.20
Li-Fe| 15| 3.30| 3.60| 5.00| 1.00
2S| 6.60| 7.20| 5.00| 0.69
3S| 9.90| 10.80| 5.00| 0.46
4S| 13.20| 14.40| 4.| 0.35
5S| 16.50| 18.00| 3.| 0.28
6S| 19.80| 21.60| 3.| 0.23
Li-ion| 15| 3.60| 4.10| 5.00| 1.00
---|---|---|---|---|---
2S| 7.20| 8.20| 5.00| 0.61
3S| 10.80| 12.30| 5.| 0.41
4S| 14.40| 16.40| 3.| 0.30
5S| 18.00| 20.50| 3.| 0.24
6S| 21.60| 24.60| 2.| 0.20
Pb| | 6.00| 6.90| 5.00| 0.72
| 8.00| 9.20| 5.00| 0.54
| 10.00| 11.50| 5.00| 0.43
| 12.00| 13.80| 4.| 0.36
| 14.00| 16.10| 4.| 0.31
| 16.00| 18.40| 3.| 0.27
| 18.00| 20.70| 3.| 0.24
| 20.00| 23.00| 2.50| 0.22
Cleaning and Maintenance
This device does not need any particular maintenance. Occasionally wipe it
with a damp cloth. Do not use harsh chemicals, cleaning solvents, or strong
detergents.
If the power cord is damaged, it must be replaced by the manufacturer, its
service agent, or similarly qualified persons in order to avoid any hazard.
Technical Specifications
technology ……………………………………………………………. NiCd, NiMh, Li-ion, Li-poly, Li-Fe, lead
design
NiCd/NiMh battery cell count ……………………………………………………………………… 1-15 cells
Li-ion/Fe/Polymer cell count ………………………………………………………………………… 1-6 cells
operating voltage range ……………………………………………… 11-18 V (power adapter not incl.)
charging current range …………………………………………………………………………………. 0.1-5.0 A
discharge current range ……………………………………………………………………………….. 0.1-1.0 A
max. charge power …………………………………………………………………………………………… 50 W
max. discharge power …………………………………………………………………………………………. 5 W
current drain for balancing Li-poly ………………………………………………………………… 300 mA/cell
PB battery voltage ………………………………………………………………………………………….. 2-20 V max. charging
voltage per cell
Li-ion ……………………………………………………………………………………………………….. 4.1 V
Li-poly ………………………………………………………………………………………………………. 4.2 V
Li-Fe ………………………………………………………………………………………………………… 3.6 V
lead ……………………………………………………………………………………………………….. 2.46 V
number of LiFePO4 cells ……………………………………………………………………………………….. 1-6
number of lead / lead-gel cells ……………………………………………………………………………….. 1-6
maintenance charging ………………………………………………………………………………………….. yes
capacity test ……………………………………………………………………………………………………… yes
charging procedure …………………………………………………………………………….. balance charging
quick charging …………………………………………………………………………………………………… yes
Li-poly balancer …………………………………………………………………………………………………. yes
Ri measurement ………………………………………………………………………………………………….. no
data logger ………………………………………………………………………… support, with data collection
included ………………………………………………………………………………………. JST-XH charge plug
…………………… (compatible with Zippy, HXT, Loong Max and any pack with a JST
adapter)
dimensions ……………………………………………………………………………………. 133 x 87 x 33 mm
weight …………………………………………………………………………………………………………. 277 g
Use this device with original accessories only. Velleman Group nv cannot be
held responsible in the event of damage or injury resulting from (incorrect)
use of this device. For more info concerning this product and the latest
version of this manual, please visit our website
www.Velleman.eu. The information in this manual is
subject to change without prior notice.
© COPYRIGHT NOTICE
The copyright to this manual is owned by Velleman Group nv. All worldwide
rights reserved. No part of this manual may be copied, reproduced, translated
or reduced to any electronic medium or otherwise without the prior written
consent of the copyright holder.
Velleman® Service and Quality Warranty
Since its foundation in 1972, Velleman® acquired extensive experience in the
electronics world and currently distributes its products in over 85 countries.
All our products fulfill strict quality requirements and legal stipulations in
the EU. In order to ensure the quality, our products regularly go through an
extra quality check, both by an internal quality department and by specialized
external organizations. If, all precautionary measures notwithstanding,
problems should occur, please make an appeal to our warranty (see guarantee
conditions). General Warranty Conditions Concerning Consumer Products (for
EU):
-
All consumer products are subject to a 24-month warranty on production flaws and defective material as from the original date of purchase.
-
Velleman® can decide to replace an article with an equivalent article or to refund the retail value totally or partially when the complaint is valid and a free repair or eplacement of the article is impossible, or if the expenses are out of proportion. You will be delivered a replacing article or a refund at the value of 100% of the purchase price in case of a flaw occurred in the first year after the date of purchase and delivery, or a replacing article at 50% of the purchase price or a refund at the value of 50% of the retail value in case of a flaw occurred in the second year after the date of purchase and delivery.
-
Not covered by warranty:
– all direct or indirect damage caused after delivery to the article (e.g. by oxidation, shocks, falls, dust, dirt, humidity…), and by the article, as well as its contents (e.g. data loss), compensation for loss of profits;
– consumable goods, parts or accessories that are subject to an aging process during normal use, such as batteries (rechargeable, non-rechargeable, built-in or replaceable), lamps,rubber parts, drive belts… (unlimited list);
– flaws resulting from fire, water damage, lightning, accident, natural disaster, etc.…;
– flaws caused deliberately, negligently or resulting from improper handling, negligent maintenance, abusive use or use contrary to the manufacturer’s instructions;
– damage caused by a commercial, professional or collective use of the article (the warranty validity will be reduced to six (6) months when the article is used professionally);
– damage resulting from an inappropriate packing and shipping of the article;
– all damage caused by modification, repair or alteration performed by a third party without written permission by Velleman®. -
Articles to be repaired must be delivered to your Velleman® dealer, solidly packed (preferably in the original packaging), and be completed with the original receipt of purchase and a clear flaw description.
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Hint: In order to save on cost and time, please re-read the manual and check if the flaw is caused by obvious causes prior to presenting the article for repair. Note that returning a non-defective article can also involve handling costs.
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Repairs occurring after warranty expiration are subject to shipping costs.
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The above conditions are without prejudice to all commercial warranties.
The above enumeration is subject to modification according to the article (see article’s manual).
Made in PRC
Imported by Velleman Group nv
Legen Heirweg 33, 9890 Gavere, Belgium
www.Velleman.eu
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>