Midea M7 Sweeping 2-in-1 Robot Vacuum Cleaner User Manual

June 5, 2024
Midea

Midea M7 Sweeping 2-in-1 Robot Vacuum Cleaner User’s Manual

ROBOT VACUUM CLEANER
Please read this User’s Manual carefully for proper use of the Midea Robot Vacuum Cleaner.
Midea M7 Sweeping 2-in-1 Robot Vacuum Cleaner - Fig

SAFETY INSTRUCTIONS

Warning for the machine

  1. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
  2. The plug must be removed from the socket outlet before cleaning or maintaining the appliance. Switch off before cleaning or maintaining the appliance.
  3. If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.
  4. WARNING: For the purposes of recharging the battery, only use the detachable supply unit provided with this appliance. Use only with the M7-DS supply unit.
  5. This appliance contains batteries that are only replaceable by skilled persons.
  6. Do not bring the smart robot close to a heat source, radiation, or burning cigarette butts. It is strictly forbidden to vacuum the following objects: 1)AII liquids such as water and solvents; 2)Lime, cement dust, and other construction dust and garbage; 3)Heat generating objects, such as unextinguished carbon butts, cigarette butts; 4)Sharp fragments, such as glass, etc.; 5)Flammable and explosive items, such as gasoline and alcohol products.
  7. Before using, please remove all fragile items from the ground (such as glasses, lamps, etc.), and items that may be tangled with the side brush, Roller brush, and drive wheels(such as wires, curtains, and other easily-entangled materials).
  8. Please pay attention to your hair and avoid entanglement on wheels or roller brushes when using, cleaning, and maintaining the robot.
  9. **** Do not use this product at an altitude of more than 2000m
  10. Correct Disposal of this product. This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.
  11. WIFI:2400-2483.5MHz, MAX POWER:20dBm, BLUETOOTH MAX POWR:10dBm To satisfy RF exposure requirements, a separation distance of 20 cm or more should be maintained between the antenna of this device and persons during device operation. To ensure compliance, operations at closer to this distance is not recommended.
  12. CLASS 1 LASER PRODUCT INVISIBLE LASER RADIATION

Warning for a docking station

  1.  “IMPORTANT SAFETY INSTRUCTIONS – SAVE THESE INSTRUCTIONS” and “DANGER – TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, CAREFULLY FOLLOW THESE INSTRUCTIONS”.
  2. This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance.
  3. Cleaning and user maintenance shall not be made by children without supervision.
  4. Children should be supervised to ensure that they do not play with the appliance.
  5. If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.
  6. The docking station is only applicable to the product M7/M7 Pro.
  7. Warning: The battery charger(Docking station) is not intended to charge non-rechargeable batteries.

Warning for battery

  1. Do not dismantle, open or shred secondary cells or batteries.
  2. Do not expose cells or batteries to heat or fire. Avoid storage in direct sunlight. Do not short-circuit a cell or a battery. Do not store cells or batteries haphazardly in a box or drawer where they may short-circuit each other or be short-circuited by other metal objects.
  3. Do not remove a cell or battery from its original packaging until required for use.
  4. Do not subject cells or batteries to mechanical shock.
  5. In the event of a cell leaking, do not allow the liquid to come in contact with the skin or eyes. If contact has been made, wash the affected area with copious amounts of water and seek medical advice.
  6. Do not use any charger other than that specifically provided for use with the equipment.
  7. Observe the plus (+) and minus (–) marks on the cell, battery, and equipment and ensure correct use.
  8. Do not use any cell or battery which is not designed for use with the equipment.
  9. Do not mix cells of different manufacture, capacity, 9. size or type within a device.
  10.  Keep cells and batteries out of the reach of children.
  11. Seek medical advice immediately if a cell or a battery

| [symbol IEC 60417-5957 ( 2004-12 )]| for indoor use only
---|---|---


| [symbol ISO 7000-0790 ( 2004-01 )]| read operator’s manual

| [symbol IEC 60417-5031 ( 2002-10 )]| direct current

| time-lag miniature fuse-link where X is the symbol for the time/current characteristic as given in IEC 60127

| [symbol IEC 60417-5032 ( 2002-10 )]| alternating current


| [symbol IEC 60417-5172 ( 2003-02 )]| class II equipment
12.  Always purchase the correct cell or battery for the equipment. 13. Keep cells and batteries clean and dry. 14. Wipe the cell or battery terminals with a clean dry cloth if they become dirty. 15. Secondary cells and batteries need to be charged before use. Always use the correct charger and refer to the manufacturer’s instructions or equipment manual for proper charging instructions. 16. Do not leave a battery on prolonged charge when not in use. 17. After extended periods of storage, it may be necessary to charge and discharge the cells or batteries several times to obtain maximum performance. 18. Secondary cells and batteries give their best performance when they are operated at normal room temperature (20 °C ± 5 °C). 19. Retain the original product manual for future reference. 20. Use only the cell or battery in the application for which it was intended. 21. When possible, remove the battery from the equipment when not in use. 22. Dispose

TECHNICAL DATA

Warning for battery

  1.  Product Model: M7/M7 Pro
  2. Host Charging Voltage: 16.9 V ****
  3. Host Rated Voltage:14.4 V ****
  4. Host Rated Power:55 W
  5. Docking Station Model: M7-DS
  6. Docking Station Input:100-240V~,50-60Hz,38W
  7. Docking Station Output:16.9V, **** 2A
  8. Battery Model: BP14452B
  9. Battery Rated Voltage:14.4V ****
  10. Battery Capacity:5200mAh 74.88Wh
  11. Charging Limit Voltage:16.8V ****

Jiangsu Midea Cleaning Appliances Co., Ltd.
Add.: No.39 Caohu Avenue,
Xiangcheng District, Suzhou, Jiangsu, China
Imported and Distributed by:
CONCEPCION MIDEA INC.
Km. 20 East Service Road, South
Superhighway, Alabang, Muntinlupa City,
Philippines 1700

Note: you can also view the instructions on the app.

STRUCTURE OF THE PRODUCT

Assembly and parts description

Midea M7 Sweeping 2-in-1 Robot Vacuum Cleaner -
Product1

Midea M7 Sweeping 2-in-1 Robot Vacuum Cleaner -
Product

PRODUCT OPERATION

Function of Buttons
Midea M7 Sweeping 2-in-1 Robot Vacuum Cleaner -
Brashes
Start/Pause/Shut Down **
Start: Press and hold for 3s to hear a startup voice then the machine turns on.
Pause: Press one time and the machine will stop. Press again, the machine will start working again.
Shut Down: Please help to remove the machine from the charging base then press and hold for 3s to hear a shutdown voice and the machine will turn off.
Wi-Fi networking Wi-Fi
Press for 3 seconds for Wi-Fi matching. The robot is in matching status if the light is flickering.
Recharge
Short press for recharging.
Reset**
Press “Reset” to restart the robot when it is out of work.

**Installing the Side Brushes

**

  • Turn the unit over
  • With the unit upside down, align the side brush over the brush post. Please keep the color of the side brushes the same as each brush post.
  • Press downside brush until it snaps in place.
  • Ensure side brushes can rotate freely.
  • Reference to fig1

Charging Robot VacuumMidea M7 Sweeping 2-in-1 Robot Vacuum Cleaner -
Brashes3

  • Put the charging base well: Place the charging base against a wall and remove all of the obstructions around the charging base, as shown in the figure below.
    Please do not place the charging base on a carpet and keep the area dryAlso help to remove the mopping holder when it is charging.

  • Turn the power switch on.

  • Place vacuum on the charging base, ensuring the charging contacts are touching. A white light will start flashing, indicating the robot is charging. Charge for 12 hours before first use.

NOTE
To effectively extend battery life, you should:

  1. Please charge before first use;
  2. When the battery is low power, please charge it as soon as possible;
  3. If you do not use the appliance for an extended period of time, fully charge the battery and put it in a ventilated and dry place;
  4. Charge the robot every 3 months if it is not used for a long time to protect the battery;
  5. This machine has an automatic recharge function. In some special cases (such as a battery is dead, the machine is stuck, etc.), the main unit may not be able to automatically recharge.

Cleaning
Please clean up the wires and sundries scattered on the ground and remove valuable, fragile items that are easy to fall before cleaning. If there is a suspended environment in the clean area, please use objects to fix and block to avoid any potential harm.
Midea M7 Sweeping 2-in-1 Robot Vacuum Cleaner -
CleaningIt is recommended to follow the sweeping robot to find some possible problems during the first cleaning process. The robot can clean much more smoothly after that. If certain special areas do not need to be cleaned or the robot may be trapped, you can add a restricted area or virtual wall on the map in the APP to prevent the robot from entering the above special area.
NOTE

  1. Do not use your robot on wet surfaces or surfaces with standing water. Before using the product on a rug with tasseled edges, please fold the rug edges under.
    Midea M7 Sweeping 2-in-1 Robot Vacuum Cleaner - note Mopping

Midea M7 Sweeping 2-in-1 Robot Vacuum Cleaner - Moping NOTE
Please do not fill the water more than the “Max” level.

  • It is recommended to use clean water in the water tank. Do not use any detergent in the water.
  • Please clean the mopping cloth after cleaning. d. You will hear a click sound when the water tank is installed properly.
  • Move the mopping holder when the robot is undercharging.
  • Please set the virtual wall by APP or roll up the carpet if you don’t want the robot to go on your carpet operating mopping.
  • Please adjust water flow by APP according to your requirement.

Using APP

If your home WiFi name or password is changed, you will need to re-establish a connection with your robot vacuum.

  1. The app supports i05 9.0 and above, Android 6.0 and above phone system versions, but Pad device is not accepted; generally, the phone system version may be checked by clicking “Settings-About Mobile Phone” in the mobile phone.
  2. This model does not support WEP encrypted router;
  3. The network accessing configuration of the cleaner requires a WWI network of 2.4GHz frequency range, the 5GHz frequency range is not currently compatible;
  4. Do not configure network accessing under the charging state;
  5. WiFi is mandatory for the network accessing configuration of the cleaner; once the network accessing is configured successfully, App may be operated in WiFi/2G/3G/4G network environment and the cleaner may be controlled remotely;
  6. If your home WIFI password is changed, the cleaner will be displayed off-line on App; Without any changes of App account number, one just needs to configure network accessing for the cleaner once again;
  7. If others want to use App to operate same cleaner, they need be invited on App by the device owner by sharing the device to the new user’s account (on the condition that the invitee has downloaded App and registered an account);
  8. The device will be removed from the former device owner’s device list if a new account owner connects the device successfully; 10. Once the cleaner is configured successfully network accessing, the following operations will result in clearance of WWI settings and secondary network accessing configuration is required; Long press the network accessing configuration key on the device over 3 seconds and after a ticking sound is heard, all Wi-Fi information will be cleared;
    Midea M7 Sweeping 2-in-1 Robot Vacuum Cleaner - Wifi
    • Ensure your mobile phone is connected to your home WiFi.
    • Download the MSmartLife app and register your vacuum:
    a. Scan the OR code or search for the MSmartLife app in the Apple or Google Play store. Download the app.
    b. Open the app and create your personal account. Follow instructions on the screen.
    • Add your robot vacuum to your app Press the ” + ” button on the main screen of the app and select VCRO9B from the available list of products.
    • Connect your robot to your WiFi After assembling and powering on the robot, press and hold down the “WiFi” button for 3 seconds until a beep is heard. The WiFi indicator light should start to flicker. online instructions on the app for the next steps.

Once the network access is configured successfully, you will be the owner of this cleaner and can operate your intelligent cleaner by accessing to cleaner operating interface.

M-smart life App Quick Guide

If the Wi-Fi in your home is unstable, it may cause a certain delay in the related operations of the M-Smart App. (The content of the MSmartLife App is subject to change with the product technology update. Please refer to the MSmartLife interface for details).

Midea M7 Sweeping 2-in-1 Robot Vacuum Cleaner - M
smart

MAINTENANCE

Cleaning the Side Brush

  1. Regularly check the side brush for hair wrapping.
  2. Clean the side brush with the cleaning tool or a rag.
  3. If the side brush has deformed from hair wrap, remove the side brush by pulling it off the vacuum and place. it in warm water for 5 seconds.
  4. If the side brush is permanently damaged, replace it with the spare set of brushes.

Cleaning the Dustbin, Sponge, and Filter

Empty the dustbin after each use.

  1. Press the dust cup release button to

  2. Press the dustbin release button to remove the dust cap from the robot. empty into a trash bin.
    Midea M7 Sweeping 2-in-1 Robot Vacuum Cleaner - Filter

  3. The HEPA filter is on the side of the dust cup. Please keep HEPA and sponge totally dry before using.

  • Have a dust cup inserted back to the robot.
    Midea M7 Sweeping 2-in-1 Robot Vacuum Cleaner - tank

Cleaning the Water Tank

  1. Once finished mopping, press the water tank release button and pull to remove the water tank. Detach the mop holder by pulling them apart.Midea M7 Sweeping 2-in-1 Robot Vacuum Cleaner - tank 1

  2. Wash the mopping pad and dry THOROUGHLY
    Midea M7 Sweeping 2-in-1 Robot Vacuum Cleaner - Wash

  3. Open the cover and pour out the remaining water in the water tank.

  4. Wipe dry the water tank. Exposure to sunlight is not recommended.

Cleaning the Sensor and Wheel

Wipe the sensor and wheels gently with a soft cloth, as shown in the right figure.
Midea M7 Sweeping 2-in-1 Robot Vacuum Cleaner - Wheill Cleaning the Charge Terminal
Wipe the charging terminals on both the robot and charging dock with a soft cloth, as shown in the right figure.
Midea M7 Sweeping 2-in-1 Robot Vacuum Cleaner -
Tarminal Cleaning the Brushroll

  1. Pull the middle area of the brush roll to take part it.
    Midea M7 Sweeping 2-in-1 Robot Vacuum Cleaner -
Brashrull

A brush roll can be apart by pulling its middle part. Then you can clean threads or hair wrapped around the brush roll by scissors or included brush cleaner.
Midea M7 Sweeping 2-in-1 Robot Vacuum Cleaner - Brashroll
1
If side brushes are curled, you can remove them and place in warm water for 30 seconds and then let it thoroughly dry. Also regularly use the brush cleaner to remove dust, debris and hair from the side brushes. The brushroll frame can also be removed and cleaned but lifted out. When put it back, make sure the side with the rubber flap is on the closest side to the dustbin.
Every time when you empty your dust cup, please clean your filter at the same time.

FAQ

In case of malfunction, please refer to the following table.

Problem possible reason solution
The appliance will not be charged  The power switch is not turned on while

charging.
•The appliance and charging terminals are not in full contact.| •Power on the appliance.
•Make sure the appliance is fully in contact with the charging terminal.
---|---|---
The appliance gets stuck| •The appliance is covered by wires on the ground, and drooping curtain fabric or blankets are twined.
•Side brush and brush roll etc. get stuck, and the appliance can not run normally.| •The appliance will automatically start the escape mode. If it is not out of trouble, it needs manual help.
•Clean the windings on the side brush and restart itlf not contact the post- sales department.
Not cleaned completely, and recharge it| . The appliance does not have enough battery power.| •Charge the appliance.
No cleaning according
to the present time| • The power switch is not on.
• Scheduled appointment is canceled.| • Turn on the power switch of the appliance.
• Reset and make an appointment.
After the mop holder is installed, the appliance 5 impermeable| • The mop holder magnet falls off.
• Then: sm…sets. heater tank
• The appliance base outlet hole is blocked.| • Contact the aftersales service center.
• Add water.
• Clear water outlet and tank filter.
The appliance has missed sweeps, there is no plan for cleaning, and the map in the app shows irregularly| •The ground is slippery.
•Wires, shoes and other objects placed on the ground. affecting the normal operation of the appliance.
• Cleaning is interrupted halfway.| •If the floor Is waxed, dry it before use.
•Minimize ground items as much as possible.
•Do not move or block the appliance during work.
The appliance does not work| • The power switch is not turned on.
• Low battery.
• Wheels are dropped and the three groups of drop sensors are in a falling state| •Turn on the power switch.
•Charge the appliance.
•Place the appliance close to the ground.
•Contact post-sales service center
Appliance retreats| • There is an obstacle ahead.
• Bumper rail is clamped.| •Clear the front obstacles.
•Tap the bumper rail to check for if there is foreign matter stuck
Problem| Cause| Troubleshooting| Solution
---|---|---|---
App displays disconnection| Disconnection between the mobile phone and the appliance| ►Judge if the mobile phone is accessed to the network;
►Judge if the router works normally;
►The dearer is required to be powered;
►The WiFi configurations of the equipment are cleared;
►The WiFi password or network is charged.| ►The mobile phone shall be accessed to the network once again;
►Re-start the router;
►Power on the cleaner once again;
►Add new appliances into App;
►After system start-up, long press “WiFi” for 3 seconds and release it after a ticking sound is heard; clear all WiFi configurations of the cleaner and add household electrical appliances once again for operation.
Slow App operation| A network connection is not so
smooth| ►Network busy;
►Poor WiFi signal reception of the mobile phone;
►The network bandwidth is not so adequate.| ►Re-start the router and reduce the number of access users;
►Check the settings of the mobile phone itself;
►Broaden network bandwidth.
The QR code of the mobile phone itself cannot be scanned by App.| The hardware configurations of the mobile phone are very low, the camera has no focus function.| ►Change mobile phones for confirmation;| ►Change mobile phones and scan;
►Add appliance by product category.

2400-2483.5MHz, WIFI MAX RF POWER: 20 dBm, BLUETOOTH MAX RF POWER: 10 dBm

Correct Disposal of this product
**** This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.

Declaration of Conformity (Doc)
Unique identification of this DoC:  M7-001
We Jiangsu Midea Cleaning ADollanceS Co..Ltd.
No.39 Caohu Avenue, Xiangcheng Economic Development Zone, Suzhoualangsu China
Responsible that the product:
Product Name: Robot Vacum Cleaner
Trade Name. Midea
Type or Model M7/M7 Pro
to which this declaration relates is in conformity with the essential requirements and
other relevant requirements of the Directive:
2014/53/EU 2011/65/EU (EC)No1907/2006 The product is in conformity with the following standards and other normative documents: 2014/53/EU:EN60335-2-2:2010+A11:2012+A1:2013 EN60335-1:2012+A11:2014+AC:2014+A13:2017+Al:2019+A14:2019+A2:2019 EN62311:2008 EN62233:2008 EN 301 489-1 V2.2.3 EN 301 489-17 V3.2.4 EN 560141:2017 EN 55014-2: 2015 ENIEC61000-3-2:2019 EN61000-3-3:2013+A1:2019 EN300328V2.2.2 2011/65/EU:EN62321-1:2013 EN62321-2:2014 EN62321-3-1:2014 EN62321-4:2014EN62321-5:2014 EN62321-6:2015 EN62321-7-1:2015 EN62321-7-2:2017 EN62321.8:2017
Supplementary information: Technical file held by: Jiangsu Midea Cleaning Appliances Co..ltd.
Place and date of issue(of this DoC): CHINA 2021-3-1
Signed by or for the manufacturer
(Signature of Authorized Person)
Name(Printed): Shawn. Yan
Title: Quality Manager
The design and specifications are subject to change without prior notice for product improvement. Consult with your dealer or manufacturer for details.

Customer Care
Email: customercare@midea.com.ph
Toll free: 1-800-10-863-5522
Landline: (02) 8863-5567
Viber/SMS: (0917) 863-5522
Monday – Sunday / 8:00am – 8:00pm
For more information, please visit our website www.midea.com.ph

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