Audiocodes C450HD IP Phone with Microsoft Skype for Business User Guide

Audiocodes C450HD IP Phone with Microsoft Skype for Business

Before Installing

Congratulations on purchasing your AudioCodes C450HD IP Phone! Note: Skype for Business (SfB) also applies to Lync™. Before setup, make sure the following items are included in the shipped box:

• C450HD IP Phone
• AC power adapter (optional)
• Cat 5e Ethernet cable
• Handset
• Handset cord
• Desktop stand
• Wallmount

Physical Description

Cabling the Phone

Warning: Prior to connecting power, refer to the Compliancy and Regulatory Information document at https://www.audiocodes.com/library /technical-documents.

To cable the phone:

1. [Refer to the illustration below] Connect the short, straight end of the phone cord to the handset and the longer straight end of the cord to the handset jack on the phone.
2. (Optional) Connect a headset to the RJ-9 headset port , or to one of the two USB ports .
3. Connect the RJ-45 LAN port to your LAN network (LAN port or LAN switch/router) with a CAT 5 / 5e Ethernet cable. Note that this port also supports PoE and if a PoE switch is used the phone will power up.
4. Connect the RJ-45 PC port to a computer with a CAT 5 / 5e straight-through Ethernet cable.
5. Unless PoE switch is connected to the LAN port, connect the connector tip of the AC power adapter to the phone’s DC 12V power socket and connect the two-prong AC adapter directly to the electrical wall outlet. When the phone powers up, all the LEDs momentarily light up.

Mounting the Phone on a Desktop or Wall

• Desktop: Slide the L-shaped stand’s short or long edge slots onto these rails.
• Wall:Slide the wall mount fitting onto these rails.

Signing in

• To sign into the phonevia the SfB client when using BtoE:
  See the C450HD IP Phone User’s Manual.

• To sign in with phone number and PIN (default method):

  • Touch the SIGN IN menu (in the phone’s idle screen).
  • Enter your phone number and then the PIN, and touch Sign in.

• To sign in with your username and password:

  • Touch the SIGN IN menu (in the idle screen),touch Sign-in methodand press the left or right rim of the navigation control to select Password.
  • Enter your sign-in address (SIP address). Press the phone’s 1 key to enter a period/fullstop. To enter @ or -, repeat-press 1 until the symbol is displayed. Touch the CLEAR menu to edit.
  • Press the lower rim of the navigation control to scroll down, and enter your domain\username, e.g., company\alan. Repeat-press the phone’s 1 key until the symbol \ is displayed.
  • Scroll down and enter your user password (get your Windows credentials from IT), and touch SIGN IN.

• To sign out: Touch the STATUSmenu when the phone is idle, and then touch SIGN OUT.
  Note: Some Skype for Business features are supported only when signing in with username and password, e.g., Calendar.

Changing your Presence Status

• To change your presence:
  Touch the STATUS menu, then touch the presence option you need, and then touch the SELECT menu.

• To set the SfBserver to automatically update your presence:
  Touch the STATUS menu and navigate to and select Reset.

Basic Phone Operations

• To make a call:
  Enter a phone number and then touch the DIALmenu. To call a phone contact, touch the DIRECTORYmenu, select the directory contact and then touch the DIALmenu.

• To redial a number:
  Press the REDIAL key, select a dialed number, and then touch the DIALmenu.

• To answer a call:
  Pick up the handset, or press the speaker or headset key.

• To put a call on hold and make another call:
  Press the HOLDkey on the phone, touch the CALL MENU and select New Call.Enter a phone number and then press DIAL. To return to the held call, navigate to the held call and uncheck the HOLD touch menu.

• To mute yourself:
  Press the mute key. To unmute yourself, press the mute key again.

• To transfer a call:
  During a call, press the TRANSFER key on the phone, enter a number in the Transfer to… field and then press the TRANSFERtouch menu.

• To forward incoming calls to another phone:

  • When the phone is idle, touch the FORWARDmenu and then touch Forward to a number.
  •  Enter the number to which you want to forward the calls, and then touch the START menu.
    To deactivate call forwarding, touch the FORWARDmenu and select Do not forward calls.

Connecting to a Router via Wi-Fi

The phone can be connected to a router via Wi-Fi. The Wi-Fi interface is used when the phone is installed in a LAN/Cable free environment, to perform VoIP calls over Wi-Fi.

You can connect by:

• Pressingthe Wi-Fi icon in the phone’s main menu -or-
• Navigating in the ‘Settings’ menu and then selecting the Wi-Fi option.

Enabling / Disabling Wi-Fi Capabilities

Setting Wi-Fi to On provides the following options in the phone’s Settings

Wi-Fi menu:

• On/Off option – to enable / disable Wi-Fi

• Connected Network if already connected

• List of all available networks

• Option to configure another network (not one of the available networks)

Configuring Wi-Fi Network Parameters

Users can configure a new Wi-Fi connection using one of two options:

• By choosing one of the available networks from the list of available connections provided -or-

• By setting another network ‘manually’

Supported Authentication Methods

Following are the authentication methods supported:

• Open, no password
• Shared, encryption type WEP
• WPA2 Personal, encryption type AES or TKIP
• WPA Personal, encryption type AES or TKIP
• WPA2 Enterprise, encryption type AES or TKIP
• WPA Enterprise, encryption type AES or TKIP
• 802.1x, encryption type WEP

Status

The Device Status>Wi-Fi screen provides the following basic information:

• Network name
• Authentication method

Configuring Bluetooth

The Bluetooth interface is used to connect the phone to a wireless headsetor speaker.
To pair and connect a remote Bluetooth device:

1. Press the phone’s MENU hard key and select the Administration option.

2. Enter the administrator’s password.

3. In the Administration screen, select the Bluetooth Settings option.

4. In the Bluetooth Settings screen that opens, select the Bluetooth Scan option

5. View the indication that the system has started to automatically ‘scan’ if there are devices that are NOT PAIRED.

6. Wait for the scan to finish

7. Select one of the Bluetooth devices listed, let it enter ‘pair mode’ and then click the Pair softkey; once paired successfully, click the Connect softkey to connect the remote device.

Note: The system does not start scanning automatically if there are PAIRED devices in the list; to scan ‘manually’, press the Scan key in the uppermost right corner of the screen.

FCC WARNING:

• FCC Guidelines for Human Exposure This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body.
• This product does not contain any user serviceable components and is to be used with approved antennas only. Any product changes or modifications will invalidate all applicable regulatory certifications and approvals.
• We, Audiocodes Ltd., 1 Hayarden St Airport City Lod Israel, declare under our sole responsibility that the C450 IP phone complies with Part 15 of FCC Rules. Operation is subject to the following two conditions:
  • This device may not cause harmful interference, and
  • This device must accept any interference received, including interference that may cause undesired operation

For any questions or problems please contact our local office Audiocodes Incat200Cottontail LaneSuite A101E, Somerset NJ 08873. Tel: +1-732-469-0880 Fax: +1-732-469-2298, Director of QC and operations glenn.wilder@audiocodes.com

• Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Notice Information

Information contained in this document is believed to be accurate and reliable at the time of printing. However, due to ongoing product improvements and revisions, AudioCodes cannot guarantee accuracy of printed material after the Date Published nor can it accept responsibility for errors or omissions. Updates to this document can be downloaded from
https://www.audiocodes.com/library/technical-documents.
This document is subject to change without notice.
Date Published: Nov-05-2018
Document #: N/A

References

• Offices Worldwide
• Technical Documents

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