Rasonic RIC-S211E kitchen double burner induction cooker Instruction Manual

Rasonic RIC-S211E kitchen double burner induction cooker

Important Safeguards

When using the appliance, please follow the basic safety precautions:
To prevent fire, burn or electric shocks Before using the induction cooker

1. Make sure the input voltage match the rated voltage marked on the appliance before operation.
2. Use an independent socket for the appliance. Do not use extension cords to avoid overload and risk of fire.

When installing the induction cooker

1. Connect the provided power cord with the plug of the appliance to 13A socket. If fixed wiring connection is needed, connection must be incorporating with an individual switch with 13A or above in accordance to the Electricity Ordinance.
2. The appliance should be placed on a dry area steadily and at least 100 mm away from the wall for ventilation. For build-in installation, leave a 80 cm2 spacing for air intake/exhaust vent and at least 150 mm distance between the bottom of the appliance to the attachment. Keep clear of the air intake and exhaust vent.

When using the induction cooker

1. Do not overheat. (Use lower power levels for preheating.)
2. If a small quantity of oil is used and heated excessively, the oil temperature will rise rapidly and the oil may catch fire.
3. If the bottom of the pot is thin or curved, it may become red-hot.
4. Do not leave the appliance unattended.
5. Never heat the empty cookware. Otherwise the appliance may overheat, malfunction and top plate discolor.

The top plate and the top frame become very hot

1. Do not touch the appliance during or after use for a while. (Especially when the hot caution indicator I]/ [H] lights up.)
2. Clean the appliance after cooled down.
   (Avoid touching the top plate after use for a while, because high temperature remained due to the heated cookware.)

For the top plate

1. Do not place portable gas burners, petroleum gas cylinders or canned food on the top plate. They may explode if they are mistakenly heated.
2. Use only the cookware with a flat and clean bottom as mentioned in the manual and ensure it is steadily placed onto the top plate. Otherwise, the sensor of the appliance may be malfunction and causes abnormal heating, which may affect the operation of the appliance.
3. Metallic objects or magnetic material such as knives, forks, spoons, lids, aluminum foil / tray, retort pouch, magnetic ring, watch or accessories should not be placed on or near the surface of the top plate, or in contact with the cookware when the appliance is operating since they may get hot. (They may cause burns or injuries by heat generated.)
4. Do not subject the appliance to a crash. (e.g. Drop heavy object on the top plate, etc. Otherwise, it may cause invisible cracks under the plate. Without checking by Shun Hing Electric Service Centre Limited but kept using the appliance may cause further cracks and danger.)

Warning : If the top plate is cracked due to subjection to a crash or heavy object felt, stop using immediately and do not touch the top plate, switch off the appliance and unplug the appliance. In order to avoid the possibility of electric shock, short circuit or fire, contact Shun Hing Electric Service Centre Limited immediately for checking and repairing.

For the cookware

1. Specific cookware should be used on induction cooker only. Do not attempt to use it on other gas cookers. Never use it alternatively as it may affect the cooking result.
2. Before placing cookware on top of the ceramic plate, make sure that there is no water, oil or other attachment at the bottom of cookware or on the top plate. If so, clean it before using the appliance.

Avoid deep-frying cooking

1. Overheated oil may catch fire and damage to internal electrical elements during deep­frying, as the appliance does not equip with oil temperature control system. Always heat fat bit by bit, and keep watching as it heats up.
2. If oil or fat catches fire, switch off the appliance immediately. Do not put out the flames with water. Use suitable fire extinguisher or fire blanket instead.

For the IH heaters

1. Keep all combustible materials, spray canisters and aerosols away. It may possibly cause fire or explosion.
2. Do not allow unaccustomed people using the appliance without supervision.
3. The appliance is not intended to use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by the person responsible for their safety.
4. Do not heat any sealed can food directly to avoid explosion caused by air expansion.
5. Pay attention to the cooking status to avoid overheating or empty heating. Otherwise, the overheat protection will be activated and the appliance will be switched off automatically when the temperature is too high. It may affect the cooking result.
6. Great care is necessary in using the appliance, especially near children. Children should be supervised to ensure that they do not play with the appliance. Also, children without adult supervision should not operate the appliance and keep them away from the appliance and its power cord.
7. Keep it out of reach for infants.
8. Do not insert metallic object (such as pins or wire etc.) into the air intake/exhaust vent.
9. The appliance is not intended to be operated by means of an external timer or separate remote-control system.
10. Always place the cookware at the center of the cooking zone during operation. Heat the bottom of the cookware directly. Never place paper or other objects between the cookware and the top plate. (Objects may possibly get burnt due to high temperature at the bottom of the cookware.)
11. The appliance equipped with high voltage, do not disassemble, and attempt to repair, or modify the appliance. For repairing, please contact Shun Hing Electric Service Centre Limited.
12. If the supply cord is damaged, it must be replaced by Shun Hing Electric Service Centre Limited to avoid hazard.

Switch off the main power after use

1. After use, switch off the appliance by pressing [01 key. After the prolong operation of the cooling fan, unplug the appliance from the socket. Do not rely on the pan detector to turn off the appliance.
2. When not in use for a long time, shut down and unplug the appliance to avoid damaging the electronic elements or even causing fire due to long-term connection with the electricity.
3. Keep the appliance clean, pay attention to pest control, dust and moisture protection. Protect the appliance against cockroaches and other insects from entering the interior of the appliance to avoid short circuit.

To prevent ignition or accidents
Beware of the following in order to avoid accidents

1. Ingredients or hot water may spout infrequently during heating. This phenomenon is called bumping. Check the cooking status carefully and stir the ingredients occasionally by using a low heat level especially when simmering or heating.
2. If you wear a cardiac pacemaker or cardiac defibrillator, consult with doctor. (The operation of the appliance may affect the pacemaker and defibrillator.)
3. The cookware must be used and rested on a stable surface. (If the cookware felt off, it may cause injuries or burns.)
4. Avoid empty heating or overheating. (Ingredient may get fire and damage the cookware. It may also damage the appliance and the top plate, or lead to other hazards, etc.)
5. Keep the installation of the appliance away from the place of massive hot gas, steam, damp and heat place or water source so as to prevent water penetrating inside the appliance.
6. Do not rinse the appliance, the power cord or the plug with water directly. Do not let it get in touch with water or allow liquid to penetrate the electrical parts of the appliance. Do not immerse part or the whole appliance into water when cleaning. Otherwise it may affect the insulated parts and cause a risk of electric shock. Make sure the power cord is dry before use.
7. Handle the power cord with care, do not place heavy object on or clamp it. Any power cord modification is prohibited. Do not stretch or twist the power cord. Always hold the plug tightly with your hands when unplugging or plugging into the socket.
8. Do not hang the power cord over the edge of table, or counter-top or contact with the hot surfaces. Do not operate the appliance when the power cord is tangled, it may let the power cord be frayed and damaged.
9. Do not install the appliance over a dishwasher, washing machine, dryer, electric oven or refrigerator. It is because high temperature radiation could damage other electrical appliances below, resulting in impairing the appliance’s ventilation system.
10. Make sure that only one function key is pressed at a time. Do not place hot objects or cookware on the control panel as the appliance may react wrongly.
11. Do not touch the appliance, plug or unplug the power cord by wet hand.
12. Do not use the appliance for purposes other than cooking. (Use it other than cooking, may cause malfunction.)
13. The appliance is intended to be used in household or similar environments such as: staff kitchen area in shops, offices and other working environments; or clients in hotels, motels and other residential type environments.
14. The appliance is for household or similar environment uses only. Do not use it outdoors and any other uses that are not recommended in this manual. If the appliance is used improperly or for commercial (or semi-commercial) purpose or if it is not used according to the instruction in the user manual, the maintenance guarantee will become invalid and we refuse any liability for damage caused.
15. To prevent hazards occur, when the appliance or parts were malfunction, do not replace with any parts or accessories which is produced without authorization. Otherwise, the maintenance guarantee will become invalid.
16. In order to comply with safety regulations and to avoid hazards, if the appliance needs to be checked or repaired, please contact Shun Hing Electric Service Centre Limited (hotline at 2406 5666 or refer to the address found at the back page of the manual), and be reminded that the official invoice and warranty registration card must be presented for checking or repairing service.

When using the appliance
The appliance emits magnetic lines of force. Please keep the below items away as if affected by magnetism

1. Radios, lVs, hearing aids, etc. (They will be susceptible to interference.)
2. Magnetic card, automatic turnstile tickets, bank cards, etc. (The records may be erased or damaged.)

Do not place the appliance on top of or next to other induction heating devices or metallic plates

1. Induction rice cooker, induction cooker, etc. (The magnetic field may damage the appliance.)
2. Do not place the appliance on top of any metallic plate during operation. Otherwise, it may damage the appliance, or cause fire and other hazards.

Noise generated by cookware when heating

1. Resonant sounds may be heard depending on the type of cookware.
2. When holding the handle, user may feel a small vibration.
3. If the cookware is moved when heating, a short metallic sound may be heard.
   (It may help to alleviate the sound and vibration if the cookware is slightly moved or replaced. To prevent getting burn, do not touch the metallic parts of the cookware directly.)

Do not place seasoning or food in the cabinet. (Below the appliance)
The exhaust heat from the appliance may spoil them.
If acidic food sticks to the top plate or top frame, wipe it off immediately.
Do not let the residual vinegar, jam or food containing lemon juice or plum sticks to the top plate or top frame. (Otherwise, the top plate or enclosure may be discolored or damaged.)
Do not rub the top plate against the bottom of cookware
The top plate may be damaged or discolored.
Do not clog up the intake/exhaust vent
(When the intake/exhaust vent is clogged, the appliance may turn off automatically or overheat may cause other hazards.)

1. The intake and exhaust vent can be found at the bottom and the back of the appliance.
2. Do not place the appliance on top of carpet, tablecloth, paper sheet or mat etc. (If the intake/exhaust vent is clogged, it may cause malfunction.)

Do not use steam cleaner to clean the appliance
If water penetrates to the electrical parts inside the appliance, it may cause malfunction or other hazards.

When using the power level [8]

1. The appliance is with strong heating power. If high power level is used in small portion of oil, the cookware may be heated excessively. Oil temperature will rise rapidly and may cause accident.
2. If the bottom of the cookware is thin, overheat may cause the bottom of the cookware to be deformed. Therefore, preheat the cookware with low power level when using thin bottom cookware or small portion of oil.
3. When boiling water, turn down the power level as soon as the water was boiled. (Water may boil over or splash around.)
4. When using power level [8], do not put ingredients in the cookware. (Ingredients may boil over.)
5. Attention! Power level [8] is with time limitation as safety protection, it will reduce to power level [7] after used for 10 minutes.

Maintenance and Cleaning Methods

1. Switch off the appliance by [0]key and remove the power plug from the socket before cleaning.
2. Cleaning of the top plate: When the top plate is dirty, use a wrested damp cloth to wipe. If object can not be wiped off, use some mild decontamination powder or detergent to wipe, then using a damp cloth to wipe.
3. Cleaning of the body: When the body is dirty, use a soft damp cloth to wipe. If the greasiness is hard to wipe off, use some mild decontamination powder or detergent to wipe, then using a damp cloth to wipe.
4. Do not use a steam cleaner to clean the appliance.
5. After using a long time, dust and grease may accumulate on the air intake/exhaust vent which may affect the operation. Clean the appliance regularly and make use of cotton stick.
6. Materials including plastic, aluminum foil, sugar, or any foodstuff contain sugar which are already burnt on or have melted on the cooking zone unintentionally. It must be removed or cleaned immediately with soft damp cloth when the top plate is still warm. Otherwise, it may damage the top plate when cool down.
7. Do not use hard brush to clean the top plate and avoid hitting the top plate.
8. Do not use any chemicals such as organic solvent or benzene to wipe the top plate/control panel, so as not to make chemical reaction.
9. The top plate may suffer from damages such as color changes to yellow, black or scratched for improper use (e.g. cook with dirty bottom cookware or do not clean immediately after the overflow of soup etc.). User can avoid or reduce such phenomena if user operate according to the manual and perform daily maintenance.
10. Disconnect the power plug when the appliance not in use for long time. Clean it before packing it in a plastic bag and store in a day place. Never wrap the power cord tightly around the appliance or put any pressure on the power cord when the appliance is stored, as it could cause the power cord to fray and damage.

Cookware for induction cooker

Suitable Cookware for Induction Cooker (Magnetic Cookware – A magnet can be stuck to the bottom of cookware)

1. Material: Cookware base is made of iron or magnetic stainless steel. It is necessary to use the cookware stated “Suitable for induction cooking”.
2. Shape: Flat bottom base cookware with the diameter in between 120-200 mm and has uniform contact with the top plate.
3. Weight: The maximum weight (including ingredients) must not exceed 6 kg.

Unsuitable Cookware for Induction cooker (Non-magnetic Cookware – A magnet cannot be stuck to the bottom of cookware)

1. Material: Cookware base is made of non-ferric metal, stainless steel with non- magnetic base (A magnet will not stick to the bottom of cookware), ceramic, glass, aluminum and copper.
2. Shape: Uneven base, curved, has protrusions or legs; the bottom of the cookware is round. And the bottom diameter is less than 12 cm or larger than 20 cm.
3. Ceramic cookware such as earthen cookware is not suggested to be used, even they are stated for induction heating. Since it is hard to distinguish whether the cookware is magnetic or not, which may result in malfunction, unstable operation, improper cooking, activation of the safety protection function or even operation errors may occur.

Product Specifications and Configuration

Product Specifications

Product Configuration Front Side

Remark: The product appearance and color are subject to the actual appliance. Above illustration is for reference only.

Control Panels & Operation Instructions

Top plate design

RIC-S228E Top plate

RIC-S211 E Top plate

Control Panel
RIC-S228E Control Panel

RIC-S211 E Control Panel

(Remarks: Keep the control panel clean and dry. Otherwise, the electronic sensor of the keys will be program fault or malfunction.)

Power and Temperature Controls

250

| ****

400

| ****

600

| ****

1,000

| ****

1,400

| ****

1,800

| ****

2,200

| ****

2,800

1. Note: 1. The power and temperature shown above is the mean value of the actual power and temperature in a desired operation period.
2. Power level [8] is with time limitation as safety protection, it will reduce to power level [7]  after used for 10 minutes.

After inserting the plug into the socket, a “Beep” will emit for a second and all the indicator will flash once,
known as standby mode. Long press the [0] key, the On/Off indicator will light up which means the appliance
is ready to use. User can press [ +] or [@] key to start power or temperature. The appliance will be shut off automatically if no function key is pressed within approx. 1 minute. The indicator above the [0] key will flash and return to standby mode.
Power control
Long press the [0] key, the indicator will display [O] and the buzzer will emit “Beep” sound at the same time. Place a suitable cookware at the cooking zone of the top plate, then press the [ +] key, power level indicator will show [4] or power level correspondingly, meaning that the appliance is now operating under default power level 4. User can press [ +] or [ -] key again to adjust a desired power level. There are totally 8 power levels for both IH heaters.

Temperature control
Long press the [0] key, indicator will display [O]. Place a suitable cookware at the cooking zone of the top plate, temperature control can be activated by pressing the [@] key, display will show [60°C] meaning that the appliance is now operating under default temperature 60°C. User can press the [ +] or [-] key again to adjust a desired temperature level. There are totally 8 temperature controls for both IH heater.
The appliance works under power sharing technology. If both IH heaters are operating simultaneously, one heater will be frozen automatically when power level [8] is set, vice versa.
Remark : If no suitable cookware placed at the cooking zone, “Beep” sound will keep emitting even power/ temperature control have been set. The power/temperature level indicator will keep flashing to remind user. The appliance will return to standby mode automatically if no suitable cookware placed within 1 minute.

Timer Setting

After selecting the power/temperature control, press the [(3] key to activate the timer function, display will show [0:00]. User can press [ +] or [-] to adjust cooking time, and time can be circulating from 1 minute to 8 hours. When it comes to [0:59], the timer will change to [1 :00] if [ +] key is pressed once again, meaning that the setting time changed from 59 minutes to 1 hour. To increase the speed, press and hold the [ +] or [ -] key to advance rapidly; changing from 1 minute to 10 minutes by each increase or decrease. When approx. 10 seconds elapsed without any modification, the timer setting will be confirmed automatically, the digits in the display will stop flashing. lime will start counting down and remaining time will be shown on the display. When the count down is finished, the appliance return to standby mode automatically after a “Beep” sound and [End] will be shown on the display.
To adjust the setting time, user can press the [(3] key once, digits on the display will flash again and press the [ +] or [ -] key to reset the timer. The appliance will confirm automatically 10 seconds after completion
of the setting. Timer function can be cancelled by long pressing the IC9] key or simply press the 10] key.

Safety Lock function
To prevent children accidentally operating the appliance or changing the function modes, press and hold the
[81 key for 2 seconds, safety lock indicator [ ] will light up, all the function keys are locked (including [ + ], [ – ], [@] and [(3] keys), where the operating modes, power, temperature and time can not be adjusted. During the activation of the safety lock, the safety lock indicator I] with light up on the display.
The lock is deactivated under standby mode. Press and hold the [81 key for 2 seconds, safety lock indicator [ ] indicator will light up on the display, which means all function keys are locked. To deactivate the lock by
pressing and holding the [8] key again for 2 seconds. A “Beep” sound will emit and the appliance is resumed for operation.
If both [Timer] and [Lock] are activated at the same time, remaining time will still be shown on the display.
All the function keys are locked (except [01 key). Press and hold the [81 key for 2 seconds to deactivate the safety lock and resume all the function keys.
If user stop the operation directly by pressing the [01 key, the safety lock [81 indicator will still light up until deactivation of the lock. User must press and hold the [81 key to resume the operation before next operation; otherwise, the lock remain active. If cut off the power supply directly, the lock will be deactivated
and all the function Keys will be unlocked when re-connecting the power again.

Absent-minded shut-down protection
When approx. 120 minutes elapses without any external interruption during heating, a “Beep” sound will be heard and the appliance will be shut off automatically as protection. Use the timer function if the heating time longer than 120 minutes.
Cooling Fan Prolong Operation.
After using the appliance, press the [01 key to stop operation. The appliance will change to standby mode and display will show[]/ [H]. Please be reminded that the cooling fan will continue to operate in order to suppress the temperature rise in the main unit.

Hot Caution Indicator
will be flashing/ statically lighted, meaning that the top plate still hot, do not touch it.

Error Code

When there are some problems or using the appliance incorrectly, the respective error codes (E1 to E7) will be shown on the display. Operation will stop and generate discrete warning sound. (Please refer to the checkpoints and remedy shown on Chapter.& Troubleshooting and Treatment)

Troubleshooting and Treatment

During operations, if any errors occurred, please check the following table before calling for service. Below are common errors and the checks to perform.

After connecting the power and pressing the [

] key, the appliance has no response. The control panel and display light out.

| Is the electricity in suspension?| User after resuming the electricity.
Is the fuse blown out?| Check the root causes carefully.

If the problem cannot be fixed, please contact Shun Hing Electric Service Centre Ltd. for checking and repairing.

Is the power plug connected firmly?
Operation being interrupted during normal use and E7 error shown.| Any water accumulated covering the control panel?| Wipe off the accumulated water by soft dry cloth.
Any damp cloth or magnetic object are place on the control panel?| Take the damp cloth or magnetic object away form the control panel.
The buzzer sounds discontinuously and cookware was not heated up.| Incompatible cookware is used?| Use compatible cookware for the induction cooker.
Is the cookware not placed at the center of the cooking zone?| Place the cookware at the center of the cooking zone.
Cookware is removed during heating?| Place a cookware on the cooking zone.
Operation being interrupted during normal use and E4 error shown.| Incompatible installation, poor ventilation.| Install the appliance appropriately and keep good ventilation.
Is the intake/exhaust vent clogged or dirt accumulated?| Remove the dirt clogged in the intake/exhaust vent.
Ventilation fan stop operate| Please contact Shun Hing Electric Service Centre Ltd. for checking and repairing.
Ambient temperature too high| Switch off the appliance and switch on again after it is cooling down naturally.
Operation being interrupted during normal use and E3 error shown.| Is the cookware empty?| Put ingredients into the cookware, and restart the appliance when cooled down.
The ingredients’ and cookware temperature too high?| Lower the power or temperature level, or switch on the appliance after it is cooling down naturally.
Operation being interrupted during normal use and E1 or E2 error shown.| The input voltage unmatched with the related voltage.| Make sure the input voltage match the rated voltage marked on the appliance before operation.
Operation being interrupted during normal use and ES or E6 error shown.| Temperature sensor error| Contact Shun Hing Electric Service Centre Ltd. for checking and repairing.

Error Code

• E1 – Under voltage protection error
• E2 – Over voltage protection error
• E3 – Top plate temperature is too high
• E4 – Overheat protection
• ES – Top plate temperature sensor error
• E6 – Temperature sensor error
• E7 – Control panel protection
• If the above remedies/solutions cannot fix the problem, switch off and unplug the appliance immediately, contact Shun Hing Electric Service Centre Ltd. (rel: 2406 5666) for inspection and repairing. To avoid any danger and damage to the appliance, do not disassemble or repair it by yourself.

Special Avowal

1. This information above has been checked; our company reserves the hermeneutic power to any print errors or misunderstanding on the content.
2. Please note that any technology improvement will be added to the new versions of operation manual without any prior notices. The product appearance and color are subject to the actual appliance.
3. In case there is any inconsistency or conflict between the English versions and Chinese versions of the terms, the Chinese versions shall prevails.
4. E-copy of operation manual can be sent by e-mail on request, please call Shun Hing Electric Works and Engineering Co., Ltd at 2861 2767.

After Sales Service
Guarantee period states from the date of purchasing to one year. If the appliance is out of order under proper use, a free repair service is available. Please present the official invoice and the product warranty card with the sales point’s chop/redemption center’s chop for free maintenance. For enquiries, please contact Shun Hing Electric Service Centre Limited hotline at 2406 5666.

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