current VITA Video Editor and Maker App User Manual
- June 5, 2024
- current
Table of Contents
VITA APP FAQ’s
VITA Frequently Asked Questions
Pairing/Setup
What are the minimum requirements for a smartphone to use the Vita APP?
To download and run the aquatic Vita app, you must have a smartphone that runs
either iOS 9.3 or newer, or Android 4.1 or newer operating system. The app may
not be compatible with all devices.
Can I use Current USA Serene Smart products on a 5GHz router?
No, our Serene smart products must be connected to a 2.4GHz WiFI network. If
you have a multi-band or mesh router which supports both 2.4GHz and 5GHz
bands, you can connect to the 2.4GHz band. For detailed instructions, please
download the Wireless router guide.
Are Current USA Serene Smart products compatible with mesh routers?
Yes, they will work with mesh routers. The lights and other devices do require
a dedicated 2.4GHz band during setup, which might require you to take
additional steps for your specific router. Download the VITA Wireless Router
Guide for more specific instructions.
How do I reset Serene Smart lights and products for the pairing?
To reset a light or other device, turn it on and press the controller key for
9 seconds. When the LED starts to flash, it has been reset and is ready for
setup.
Are Serene Smart products compatible with HomeKit?
No, not currently. However, you can enable Siri shortcuts using the Automate
feature in the Vita App.
Can I download the VITA app for iPad?
There is no separate app for the iPad. However, you can download the iPhone
version on your iPad:
- On your iPad, tap the App Store
- Tap Search on the bottom toolbar
- In the search box, type Aquatic Vita and tap the search button
- Tap on filters in the upper left-hand corner
- Next to Supports, tap iPad, then tap to change to iPhone only.
The Vita app will be displayed in the search and tap the Get/iCloud download
button next to app name to start downloading.
What if my Serene Smart product cannot connect to the Wifi network?
Make sure you have entered the correct Wifi password during the WiFi setup.
Check whether there are any internet connection issues. If the WiFi signal is
too weak, reset your WiFi router and try again.
How far can I place Serene Smart products from my router?
The distance depends on the capabilities of your router. Please consult your
router user manual for specifications. If your device is too far from the
router, you may see a pop-up notification notifying you the signal may be
weak. You can also check your smartphone for coverage at the installation
location.
The light or device appears offline or unreachable, what should I do?
- Check your GFCI plug and ensure it has not tripped.
- Ensure the correct size power supply (voltage) is plugged into your controller/device.
- Ensure the outlet/switch is ON (products require “always-on” power to operate properly)
- Make sure your WiFi router is online and in range.
Why don’t my lights work when I’m not connected to WiFi?
You can’t program your lights when you’re not connected to a Wi-Fi network,
however, you can use on-demand features (on/off, color adjustment) using
Bluetooth or the manual inline controller. Any programs using a timer/clock
must be connected to WiFi for timing applications.
How many Serene Smart devices can I control using the VITA app?
The Vita app can control an unlimited number of devices in an unlimited amount
of locations. Your router may have a limit of how many devices are connected
to one router.
Troubleshooting
What does it mean if the status of my device is “offline” or the light is flashing? A power outage or router service interruption disconnected the device from the network. While the device does not require constant power, it may lose connection if it’s been disconnected for a length of time and need to be reset/re-connected. To do that, do not remove the device from the app. Simply tap “+” on the main menu in the top right-hand corner of the screen. Add the devices with the original steps and all names and schedules given will remain as programmed. Devices will come back online in their original state.
Can I use Serene Smart lights with a standard wall or lamp dimmer?
No, using the light with a standard wall or lamp dimmer can cause interference
and your light will not operate as intended. All Serene Smart lights are
dimmable with the VITA app or with your connected voice assistant.
Can I use a standard 24-Hour wall timer or Smart plug with my Serene Smart
light?
Yes, but turning the light on/off using a wall timer or smart plug may make it
inoperable with the VITA app or any voice assistant. Any schedules or
automation programmed within the app will not run as scheduled if power is off
at the switch.
Does the light need to be reset if I have a power outage?
No. Once power is turned back on, your device will automatically reconnect to
the WiFi network to update the clock/time. All programmed settings are safely
stored in the Cloud and will operate as normal once re-connected to the WiFi
network.
VITA APP FAQs