eviz C3N 1080P Outdoor Smart WiFi Camera User Guide
- June 5, 2024
- eviz
Table of Contents
eviz C3N 1080P Outdoor Smart WiFi Camera
COPYRIGHT © 2019 Hangzhou EZVIZ Software Co., Ltd.. ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs
are the properties of Hangzhou EZVIZ Software Co., Ltd. (hereinafter referred
to as “EZVIZ”). This user manual (hereinafter referred to as “the Manual”)
cannot be reproduced, changed, translated, or distributed, partially or
wholly, by any means, without the prior written permission of EZVIZ. Unless
otherwise stipulated, EZVIZ does not make any warranties, guarantees or
representations, express or implied, regarding to the Manual.
About this Manual
The Manual includes instructions for using and managing the product. Pictures,
charts, images and all other information hereinafter are for description and
explanation only. The information contained in the Manual is subject to
change, without notice, due to firmware updates or other reasons. Please find
the latest version in the ™ website (http://www.ezvizlife.com).
Revision Record
New release – January, 2019
Trademarks Acknowledgement
™, ™, and other EZVIZ’s trademarks and logos are the properties of EZVIZ in
various jurisdictions. Other trademarks and logos mentioned below are the
properties of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH
ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND
ERRORS, AND EZVIZ MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR
PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL EZVIZ, ITS
DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL,
CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS,
DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA
OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF EZVIZ
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EZVIZ’S TOTAL LIABILITY FOR ALL
DAMAGES EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT. EZVIZ DOES NOT
UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY OR PROPERTY DAMAGE AS THE RESULT
OF PRODUCT INTERRUPTION OR SERVICE TERMINATION CAUSED BY: A) IMPROPER
INSTALLATION OR USAGE OTHER THAN AS REQUESTED; B) THE PROTECTION OF NATIONAL
OR PUBLIC INTERESTS; C) FORCE MAJEURE; D) YOURSELF OR THE THIRD PARTY,
INCLUDING WITHOUT LIMITATION, USING ANY THIRD PARTY’S PRODUCTS, SOFTWARE,
APPLICATIONS, AND AMONG OTHERS. REGARDING TO THE PRODUCT WITH INTERNET ACCESS,
THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. EZVIZ SHALL NOT TAKE ANY
RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES
RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER
INTERNET SECURITY RISKS; HOWEVER, EZVIZ WILL PROVIDE TIMELY TECHNICAL SUPPORT
IF REQUIRED. SURVEILLANCE LAWS AND DATA PROTECTION LAWS VARY BY JURISDICTION.
PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT
IN ORDER TO ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. EZVIZ SHALL
NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE
PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE
LAW, THE LATTER PREVAILS.
Regulatory Information
FCC Information
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
Note:
This product has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This product generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this product does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Please take attention that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment should be installed and operated with a minimum distance 20cm between the radiator and your body.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:
- this device may not cause interference, and
- this device must accept any interference, including interference that may cause undesired operation of the device.
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
EU Conformity Statement
This product and – if applicable – the supplied accessories too are marked
with “CE” and comply therefore with the applicable harmonized European
standards listed under the Radio Equipment Directive 2014/53/EU, the EMC
Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE
directive): Products marked with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper recycling, return this
product to your local supplier upon the purchase of equivalent new equipment,
or dispose of it at designated collection points. For more information see:
www.recyclethis. info.
2006/66/EC (battery directive): This product contains a battery that cannot be
disposed of as unsorted municipal waste in the European Union. See the product
documentation for specific battery information. The battery is marked with
this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb),
or mercury (Hg). For proper recycling, return the battery to your supplier or
to a designated collection point. For more information see:
www.recyclethis.info.
EC DECLARATION OF CONFORMITY
Hereby, Hangzhou EZVIZ Software Co., Ltd. declares that the radio equipment
type [CS-CV310] is in compliance with Directive 2014/53/EU.
The full text of the EC DECLARATION OF CONFORMITY is available at the
following web link:
http://[www.ezvizlife.com/declaration-of-conformity](http://www.ezvizlife.com
/declaration-of-conformity).
Safety Instruction
Due to the product shape and dimension, the name and address of the
importer/manufacturer are printed on the package.
Customer Service
For more information, please visit
www.ezvizlife.com.
Need help? Please visit “www.ezvizlife.com/inter/page/contact-
us” for our local contact
details.
Operations
Step 1
Power-on
Connect the camera and power socket to power on the camera.
Camera Setup
-
Create an user account.
- Connect your mobile phone to Wi-Fi.
- Download and install the EZVIZ app by searching “EZVIZ” in App Store and Google PlayTM.
- Launch the app and register an EZVIZ user account following the start-up wizard.
-
Add a camera to EZVIZ.
-
Log in the EZVIZ app.
-
On the Home screen, tap “+” on the upper-right corner to go to the scan QR code page.
-
Scan the QR code on the body of the camera.
-
Follow the EZVIZ app wizard to finish Wi-Fi configuration.
You can also select wired connection.
-
-
connect the camera to the router with a network cable.
-
add the camera to EZVIZ app by scanning its QR code.
-
Hold the RESET button for 5 seconds when camera is running if either adding cameras or Wi-Fi connection fails.
Camera Installation
You can install the camera on the wall or ceiling.
Make sure the wall is strong enough to withstand three times the weight of the
camera.
-
Installing the Camera
-
Place drill template onto the surface you have chosen to mount the camera.
-
(For the cement wall/ceiling only) Drill screw holes according to the template, and insert three expansion screws.
-
Use three metal screws to fix the camera base according to the template.
-
Adjusting the Surveillance Angle
-
Loosen the adjusting screw.
-
Adjust the surveillance angle as your desired place.
-
Tighten the adjusting screw.
-
Make sure the microSD card slot facing downward.
Box Content
-
Internet Camera x1
-
Power Adapter x1
-
Mounting Template x1
-
Screw Kit x1
-
Waterproof Kit x1
-
Quick Start Guide x1
Basics
Troubleshooting
Q: “The device is offline.” or “The device is not registered.” prompts when
adding
the camera by EZVIZ app.
A:Make sure the network, that the camera is connected to, is normal and the
DHCP of router is enabled. Hold down the RESET button for 5 seconds to reset
the parameters if you manually changed the network parameters.
Q: How to use the microSD card for local storage?
A: Make sure there is a microSD card inserted and the camera is added to your
EZVIZ account. Log in the EZVIZ app and enter the “Device Details” interface,
if the “Initialize Storage Card” button appears, you need to initialize the
microSD card first. The microSD card recording for the motion detection is
enabled by default.
Q: The mobile phone cannot receive alarm prompts when the camera is
online.
A: Make sure the EZVIZ app is running on your mobile phone and the Motion
Detection Notification is enabled. For Android system, make sure the app is
running in background; and for iOS, enable the message push function in
“Settings > Notification”. If still no alarm prompts, hold down the RESET
button for 5 seconds restore the camera settings.
Q: Live view or playback failed.
A: Make sure your network is well connected. Viewing live video needs a good
bandwidth. You can refresh the video, or change a network and try again.
Q: How to connect to another Wi-Fi?
A: Hold the RESET button on the camera for 5 seconds to reset and restart
the camera and reconnect the Wi-Fi about 1 minute later.
LIMITED WARRANTY
Thank you for purchasing Hangzhou EZVIZ Software Co., Ltd. (“EZVIZ”) products. This limited warranty (“warranty”) gives you, the original purchaser of the EZVIZ product, specific legal rights. You may also have other legal rights that vary by state, province or jurisdiction. This warranty applies only to the original purchaser of the product. “Original purchaser” means any consumer having purchased the EZVIZ product from an authorized seller. The disclaimers, exclusions, and limitations of liability under this warranty will not apply to the extent prohibited by applicable law. No distributor, reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty. Your EZVIZ product is warranted for a period of one (1) year from the date of purchase against defects in materials and workmanship, or such longer period as may be required by law in the country or state where this product is sold, when used normally in accordance with user manual. You can request warranty service by contacting our Customer Service. For any defective EZVIZ products under warranty, EZVIZ will, at its option,
- repair or replace your product free of charge;
- exchange your product with a functional equivalent product; or
- refund the original purchase price, provided you provide the original purchase receipt or copy, a brief explanation of the defect, and return the product in its original packaging. At EZVIZ’s sole discretion, repair or replacement may be made with a new or refurbished product or components. This warranty does not cover the shipping cost, insurance, or any other incidental charges incurred by you in returning the product. Except where prohibited by applicable law, this is your sole and exclusive remedy for breach of this warranty. Any product that has either been repaired or replaced under this warranty will be covered by the terms of this warranty for the longer of ninety (90) days from the date of delivery or the remaining original warranty period. This warranty does not apply and is void:
- If the warranty claim is made outside the warranty period or if the proof of purchase is not provided;
- For any malfunction, defect, or failure caused by or resulting from the evidence of impact; mishandling; tampering; use contrary to the applicable instruction manual; incorrect power line voltage; accident; loss; theft; fire; flood; or other Acts of God; shipping damage; or damage resulting from repairs performed by unauthorized personnel;
- For any consumable parts, such as batteries, where the malfunction is due to the normal aging of the product;
- Cosmetic damage, including but not limited to scratches, dents, and broken plastic on ports;
- Any software, even if packaged or sold with EZVIZ hardware;
- For any other damages free from defects in material or workmanship;
- Routine cleaning, normal cosmetic, and mechanical wear and tear.
DISCLAIMER OF WARRANTIES
EXCEPT AS STATED ABOVE IN THIS WARRANTY, AND TO THE MAXIMUM EXTENT PERMITTED
BY APPLICABLE LAW, EZVIZ DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY
WARRANTIES AND CONDITIONS WITH RESPECT TO THE PRODUCT, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, THE
DURATION OF ANY APPLICABLE IMPLIED WARRANTIES OR CONDITIONS TO THE DURATION OF
THIS WARRANTY, THE SECURITY OF THE PRODUCT, OR AVAILABILITY AND RELIABILITY OF
PRODUCT INFORMATION OR DATA. NOTE: SOME STATES OR JURISDICTIONS DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY
NOT APPLY TO YOU. LIMITATION OF DAMAGES IN NO EVENT WILL EZVIZ BE LIABLE FOR
ANY CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR SPECIAL DAMAGES, INCLUDING ANY
DAMAGES FOR LOST DATA OR LOST PROFITS, ARISING FROM OR RELATING TO THIS
WARRANTY OR THE PRODUCT, AND EZVIZ’S TOTAL CUMULATIVE LIABILITY ARISING FROM
OR RELATED TO THIS WARRANTY OR THE PRODUCT WILL NOT EXCEED THE AMOUNT ACTUALLY
PAID FOR THE PRODUCT BY THE ORIGINAL PURCHASER.
NOTE:
SOME STATES OR JUSRISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY
NOT APPLY TO YOU.\
LIMITATION OF LIABILITY
ALL PRODUCT INFORMATION AND DATA IS PROVIDED FOR YOUR CONVENIENCE, “AS IS”,
AND “AS AVAILABLE.” EZVIZ DOES NOT REPRESENT, WARRANT, OR GUARANTEE THAT
PRODUCT INFORMATION AND DATA WILL BE AVAILABLE, ACCURATE, OR RELIABLE OR THAT
PRODUCT INFORMATION AND DATA OR USE OF THE PRODUCT WILL PROVIDE SAFETY IN YOUR
HOME. YOU USE ALL PRODUCT INFORMATION, DATA, AND THE PRODUCT AT YOUR OWN
DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR (AND EZVIZ DISCLAIMS)
ANY AND ALL LOSS, LIABILITY, OR DAMAGES, INCLUDING TO YOUR WIRING, FIXTURES,
ELECTRICITY, HOME, PRODUCT, PRODUCT PERIPHERALS, COMPUTER, MOBILE DEVICE, AND
ALL OTHER ITEMS AND PETS, RESULTING FROM YOUR USE OF THE PRODUCT INFORMATION,
DATA, OR PRODUCT. PRODUCT INFORMATION AND DATA PROVIDED BY EZVIZ IS NOT
INTENDED AS A SUBSTITUTE FOR DIRECT MEANS OF OBTAINING THE INFORMATION. FOR
EXAMPLE, A NOTIFICATION PROVIDED THROUGH THE PRODUCT IS NOT INTENDED AS A
SUBSTITUTE FOR AUDIBLE AND VISIBLE INDICATIONS IN THE HOME AND ON THE PRODUCT,
NOR FOR A THIRD PARTY MONITORING SERVICE. Please do not hesitate to contact
your seller or our Customer Service, with any questions.
References
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