Royal Sovereigns RBC-EG450-CA Bill Counter With Value Counting Owner’s Manual

**Royal Sovereigns RBC-EG450-CA Bill Counter With Value Counting Owner’s Manual

**

SAFETY INSTRUCTIONS

When using this machine follow these safety precautions to reduce risk of fire, electric shock, or injury.

WARNING
To avoid damage to the unit and or personal injury, please read the following instructions carefully.

1. Place the unit on a solid flat surface. Do not place the unit on a shaky or vibrating surface
2. Before moving the unit, disconnect the power cored. Damage to the power cord may result in fir and/or electric shock
3. Keep the unit away from volatile gases or flammable material
4. Do not place the machine in an area where it may be exposed to water or other liquids.
5. In case of a water spill, stop operating the unit immediately. Switch the unit off, disconnect the power cord and contact Royal Sovereign Customer Service for assistance
6. Plug the power cord into a grounded outlet only. If the unit is not in use for a long period of time, please keep unit switched off and unplugged.
7. Avoid any foreign objects such as coins or staples from falling into the unit as it may cause damage to the machine
8. Do not take apart the machine. If service or repairs are needed, bring to a qualified service repair technician or contact Royal Sovereign Customer Service.
9. Before dusting the machine with a brush, unplug the machine from the wall. Do not use liquid or aerosol cleaners on the machine. Use a soft brush to avoid any paper particles or dust from sticking to the light transmitter or the light receiving sensors.
10. Do not use the machine in areas of high temperature, high humidity, or strong sunlight. This may result in the machine not working properly.
    Read & Fully Understand This Owner’s Manual Before Using This Machine.

BOX CONTENTS

• Bill Counter

• Power Cord

• Owners Manual

• External Display

PRODUCT VIEW

1. Hopper
2. LCD Screen
3. Stacker
4. Carrying Handle
5. Control Panel
6. External Display
7. Adjusting Screw
8. ON/OFF Switch
9. Power Cord Input
10. RJ11 Port

QUICK START GUIDE

1. Plug the power cable into the back of the unit (10) and the other end into an electrical outlet. Connect the external display cord to the RJ11 Port (8 )
2. Turn the power switch to the “ON” position (9).
3. The machine will go through an automatic self-diagnostics test to ensure accurate bill counting. The counting wheels in the bill counter will spin several times to ensure it is ready for use. When the machine has completed its test run and “0” displays on the machine, it is now ready for counting.
4. Place your banknotes into the hopper to immediately begin counting
   Note: Preset to Canadian Setting and to detect counterfeit suspect banknotes.

CONTROL PANEL AND OPERATION

Your unit has been factory defaulted to the recommended bill counter setting and is set to Canadian Counterfeit counting mode. Unless you want to change settings on the bill counter, you now are ready to start using the bill counter. Please follow Quick Start Guide to begin (Page 3). To change control panel settings and for advanced features, refer to below.

FUNC BUTTON
The unit is defaulted to count Canadian Currency with Counterfeit Detection ON. This is the default setting when turning the unit ON

• DEFAULT   SETTING:
  Canada Currency – This is the default setting with Canadian counterfeit ON

• US Currency – Press the FUNC once to set to US Currency. In US currency setting, the control panel will display USD. US counterfeit detection (MG, UV, IR) is set ON

• Count Mode – Press the FUNC twice to set to Count Mode. In count mode all
  counterfeit detection is turned OFF

• Return to Default Setting: Press the FUNC a third time to return back to default setting (Canada Currency)

M/A (Auto and Manual Start):
This bill counter is preset to automatically start counting bills once placed into the hopper.
In Auto mode the word “AUTO” will appear on the control panel screen. To change to manual start mode, press “M/A”. The word “MANUAL” will replace the word “AUTO” on the screen panel.
Insert the banknotes into the hopper. Press “RESET” to begin manual count operation

BATCH/C BUTON:
The machine is preset to common counting mode. To count bills in batches such as in quantities of 20, press “BATCH”. The word “BATCH” will appear on the control panel screen
Batching is preset to 100 bills. When in BATCH/C mode, this button operates as a backspace.
To change the batch amount, use the keypad to enter a batch number between 1 and 999 followed by pressing “RESET” to save the setting.
For example, if you wanted to count the banknotes in quantities of 20, enter the number 20, followed by pressing “RESET” to save the setting.
To clear this setting, press “BATCH” again. BATCH will disappear from the control panel screen

ADD BUTTON:
The Add mode displays the cumulative total of all bills counted. To turn the ADD mode on, press “ADD”. The word ADD will appear on the control panel screen. Press “ADD” to quit this feature
The word ADD will no longer appear on the screen

RESET BUTTON
Use this button to RESET/ SET Features and Start operation (when in Manual Mode)

3/COUNT BUTTON
Press this button to quickly set the unit to Count without using counterfeit detection function

VALUE BUTTON
Refer to separate section

VALUE BUTTON (Value Counting)

This Royal Sovereign bill counter is equipped with Value Counting to provide a grand total of the denominations counted and total quantity counted. Value Counting works both in Canadian and US banknote denomination setting. Each denomination must be counted separately.

To operate:

Single Denomination Counting

1. Press the “VALUE” button
2. Select denomination to be counted from the Numeric/Denomination keypad.
3. Place bills in hopper.
4. Total number of bills and denomination value will show on display screen after bills are counted.
   Canada Setting

USD Setting

Multi-Denomination Value Counting

1. Press the “VALUE” button followed by the “ADD” button.
2. Select denomination to be counted from the Numeric/Denomination keypad. (For Canada:-$5, $10, $20, $50, $100. For USD: $1, $2, $5, $10, $20, $50, $100).
3. Place bills in hopper.
4. Select next denomination and repeat process above. continue until all denominations needed to be counted are complete.
   Canada Setting

USD Setting

COUNTERFEIT DETECTION FUNCTION

Canadian Setting,
UV (Ultra-Violet), Infrared, and DD (Dimensional Detection) are used to detect counterfeit or suspect banknotes. In the event the bill counter discovers a counterfeit or suspect banknote it will stop and beep. The suspicious banknote will be positioned to the top of the banknote stacker.
This banknote has not been counted. Counting can be resumed by pressing the RESET button

US Setting:

In US setting, UV (Ultra-Violet), Infrared, Magnetic and DD (Dimensional Detection) are used to detect counterfeit or suspect banknotes. In the event the bill counter discovers a counterfeit or suspect banknote it will stop and beep. The suspicious banknote will be positioned to the top of the banknote stacker. This banknote has not been counted. Counting can be resumed by
pressing the RESET button

Dimensional Detection is done automatically. The first banknote counted serves as reference for the rest o the counting. The bill counter will stop and beep if it encounters a banknote which length, width or thickness is different from the original note. An error code will be displayed to indicate the type of suspect banknote. The suspicious banknote will be positioned at the top of the banknote Stacker

Adjustment Screw
The adjustment screw (#7) has been set for the ideal setting for use with Canadian and US currency. You however may need to adjust the feeder aperture if the following problems occur during counting
Frequent jams or banknote passing the feed with difficultly: Turn the adjusting screw counterclockwise to make the aperture wider
Frequent EE5 or EEA error message Turn the adjusting screw clockwise to make the aperture smaller

Important Note: The adjusting screw is very sensitive. Move only a notch (1/4 turn) at a time

MAINTENANCE OF THE MACHINE

WARNING: Before dusting or cleaning, turn the power switch off and disconnect the power cord from the machine. It is very important to clean all the sensors in the machine with a soft brush to avoid any paper particles or dust from sticking to the light transmitter or the light-receiver sensors.
It is important to clean the inside of the machine occasionally. Unplug the machine and lift the top cover to gain access to the interior.
If necessary, the glass surfaces of the detectors may be wiped with a soft cloth damped with alcohol.

To get the best results out of your bill counter, Royal Sovereign recommends using Royal Sovereign Cleaning Cards (RBC-CLN) to remove dirt, dust, oils, and other contaminates from bill counters. With the machine on, simply run the cleaning card through the machine like a bill. (Note: You may need to adjust the bill thickness adjuster as a cleaning card is thicker than a banknote.
After using a cleaning card, return the bill thickness adjuster to the previous setting). This cleaning card will run through and clean the sensors of dirt and other contaminates. Cleaning cards are recommended to be used after every 100 cycles.

TROUBLESHOOTING

the tension, turn the adjustment screw counter clockwise.     Repeat bill counting and adjust if the problem continues
Bills eject from the machine /Display shows Miscount, Frequent EE5 or EEA Message| Hopper Tension is too loose| To tighten the tension, turn the adjustment screw clockwise. Repeat bill counting and adjust if the problem continues

ERROR CODE DISPLAY AND SOLUTIONS

The display may show some error codes when counting, which means there are some problems with the machine. Refer to the chart below to solve the errors.

unit away from direct sunlight. Lower UV sensitivity
EEA| Some banknotes may be glued or stuck together| Remove and press ‘RESET’ to continue counting
EEB| Banknote width size is over 8mm than norm| Remove and press ‘RESET’ to continue counting

EE1

| Counterfeit or suspicious banknote – banknote without UV feature| Remove and press ‘RESET’ to continue counting. If the unit stops frequently, adjust the sensitivity level

EE2

| Counterfeit or suspicious banknote – banknote without MG feature| Remove and press ‘RESET’ to continue counting. If the unit stops frequently, adjust the sensitivity level

EE4

| Torn banknote. Left/right counting sensor| Remove and press ‘RESET’ to continue counting. Clean dust off the sensor and or the sensor needs to be replaced
EE5| Two banknotes are counted as on or inaccurate counting| Remove and press ‘RESET’ to continue counting
EE7| Banknotes are not fed correctly into feeder| Arrange banknotes according to instruction on Feeder adjustment

EE8

| Feeding board is not in horizontal position or banknote width size is shorter than 30mm| Adjust the position of the feeding board.

Remove and press ‘RESET’ to continue counting

EE9

| Feeding board is not in the horizontal position or banknote width size is larger than 75mm| Adjust the position of the feeding board. Remove and press ‘RESET’ to continue counting

SPECIFICATIONS

(256 x 246 x 246mm)

Weight| 10.4 lbs (4.7 kg)
Approval| cULus (adapter)

ONE YEAR LIMITED WARRANTY

Royal Sovereign International, Inc. (and its affiliated companies) warranties this product to be free from defects in material and workmanship for a period of one (1) year. This warranty is extended to the original purchaser only.

This warranty only covers products that are properly installed, properly maintained, and properly operated in accordance with the instructions provided. This limited warranty does not cover any failures or operating difficulties due to normal wear and tear, accident, abuse, misuse, alteration, misapplication, improper installation, or improper maintenance and service by you or any third party.

Returned product will not be accepted without a Return Authorization number. To request a Return Authorization number, please visit us at www.royalsovereign.com. All transportation costs for the return of damaged product or parts will be the responsibility of the purchaser. Return defective product, in original packaging, to the address below.
Royal Sovereign International Inc. requires reasonable proof of your date of purchase from an authorized retailer or distributor.

Therefore, you should keep your receipt, invoice, or canceled check from the original purchase. The limited warranty shall be limited to the repair or replacement of parts which prove defective under normal use and service within the warranty period.
Royal Sovereign International, Inc. SHALL HAVE NO LIABILITY WHATSOEVER  TO PURCHASER OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages so the above exclusion and limitations may not apply to you.

RS International Canada Inc.
191 Superior Blvd.
Mississauga, Ontario, L5T 2L6
TEL: +1) 866-961-6673
Email: ca.support@royalsovereign.com

For More Information:
www.royalsovereign.ca

References

• Royal Sovereigns CA
• Royal Sovereign

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