BLUESTAR BIRP30R0 Column Refrigerator and Freezer User Manual

June 5, 2024
Bluestar

BLUESTAR logo

Use & Care Manual
Column Refrigerator & Freezer

Thank You and Welcome
Thank you for your purchase and welcome to the BlueStar® family!
BlueStar® appliances are designed for discerning home chefs who demand restaurant-quality results in their own kitchens. As the owner of a new BlueStar ® appliance, you can look forward to years of precise and even cooling in your home kitchen.
Here are a few tips to get started:

  1. Review this Use & Care Manual, which includes instructions and tips for getting the most out of your new appliance.
  2. Register your product online at www.bluestarcooking.com/support/product-registration to stay in touch and allow us to send you valuable product news and updates.
  3. Review our products and help us spread the word at https://www.bluestarcooking.com/inspiration/reviews. We’ll send you some BlueStar gear to thank you for your time.
    Thank you again for choosing BlueStar®.
    The BlueStar® Team

Proudly Producing Quality Kitchen Appliances in the U.S.A. since 1880

Model Information

The model and serial numbers can be found on the serial plate, which is located inside the product on the side wall. Please complete the information below for warranty  purposes and future reference

Model Number
Serial Number

Installation Date ___
Dealer’s Name ____
Dealer’s Phone Number ____
Date of Purchase __

Register your product online at www.bluestarcooking.com/support/product- registration or call customer service at 800-449-8691.
If service is required under the warranty, it must be performed by authorized service personnel. BlueStar also recommends using authorized service personnel if service is required after the warranty expires. To locate authorized service personnel in your area, go to www.bluestarcooking.com/support/find-a -service-center or call customer service at 800-449-8691

Safety Information

Please read and obey the following types of safety messages to ensure your refrigerator is installed and operated as safely as possible

Will cause serious injury or death if instructions are not followed

Can cause serious injury or death if instructions are not followed

CAUTION
Can cause minor injury or product damage if instructions are not followed


Electrical Shock Hazard

Follow these basic precautions:

  • Plug into a grounded three-prong outlet.
  • Do not remove the ground prong.
  • Do not use an adapter.
  • Do not use an extension cord.
  • Disconnect power before servicing.
  • Replace all parts and panels before operating.
  • Use non-flammable cleaner.
  • Keep flammable materials and vapors, such as gasoline, away from appliances.
  • Use two or more people to move and install appliances.
    Failure to follow these instructions can result in death, electrical shock, or fire

DANGER
Suffocation Hazard
Remove doors from old appliances. Failure to follow these instructions can cause death or brain damage

Important: Child entrapment and suffocation are not problems of the past. Junked or abandoned appliances are still dangerous even if they will sit for a few days. Before you throw away your old refrigerator or freezer, do the following:

  1. Take off the doors.
  2. Leave the shelves in place so that children may not climb inside easily

Refrigerator

BLUESTAR BIRP30R0 Column Refrigerator and Freezer -
Refrigerator

1 Door Bins
2 Removable Grill
3 Drawers|

4  Glass Shelves

5   Electronic Control

6   Stainless Steel Surface

---|---

Freezer

BLUESTAR BIRP30R0 Column Refrigerator and Freezer -
Freezer

1 Stainless Steel Surface
2 Glass Shelves
3 Ice Maker and pan
4 Drawers| 5 Removable Grill
6 Door Bins
7 Electronic Control
8 Water Filter
---|---

Electronic Control

— Main Options and Temperature Settings

Home Screen
Displays the internal temperatures.

BLUESTAR BIRP30R0 Column Refrigerator and Freezer - Home
Screen

Main Options
Swipe right or left to access the main options.

Power
Toggles the product on or off. When turning the product on, the product will go into an initial test mode that will last several minutes. When turning the product off, there will be two confirmation requests to prevent the product from being turned off accidentally.

Home
Press to return to the home screen.

Alarm
Press to toggle the alarm on or off and displays the alarm tone functions.

Back
Accesses the settings options.

Change Temperature Setting
The recommended freezer factory setting is 0° F (-18° C), and can be set between –9° F and 8° F (–23° C and –13° C). The recommended refrigerator factory setting is 37°F  (3° C), and can be set between 36° F and 46° F (2° C and 8° C). Press the temperature icon (a thermostat for the refrigerator or snowflake for the freezer). Scroll up to add to or scroll down to subtract from the set temperature. Press the number, then press OK to confirm. For example, if the temperature is set at 36° F (2° C), press the +2 to change it to 38° F (3° C).

Padlock
Press the padlock to open (unlock) access to the temperature control. When the padlock is closed, it is locked to prevent you from changing the temperature setting.

Electronic Controls — Functions

Press Functions to access the icons on this page.

Vacation Mode
This is recommended for prolonged absences to reduce energy usage. Program the duration for up to 90 days or manually deactivate. This remains active even when there is a prolonged power outage.

Shopping Mode
Lowers the product temperature for up to 12 hours. Press Yes to confirm the selection. After the set amount of hours, the temperature returns to the original set temperature.

Rapid Bottle Cooler (Freezer Only)
Sets a timer to cool off beverages quickly, inside the freezer compartment, for up to 45 minutes. A sound will beep when the time passes. After removing the beverage press  Alarm to deactivate the sound.


Placing glass containers in the freezer could cause the container to rupture and cause damage or injury.

Ice Maker (Freezer Only)
Provides several options for ice. Scroll right to press the preferred option, then press Yes to confirm the selection.

Ice Maker On/Off (Freezer Only)
Toggles the ice maker off or on.

Set Cube Size (Freezer Only)
Changes the size of the ice cube. Press this, then press Medium or Large for the ice cube size.

Supervise (Freezer Only)
Increases the ice production to as much as 3.3 lbs (1.5 kg) per day. Press this, then press Yes to confirm.

Water Filter (Freezer Only)
Toggles the countdown reminder on or off and resets the reminder. Scroll right to press this, then press On to confirm. Press Yes to enable the countdown reminder. The screen will indicate the number of days remaining. Press Off to disable the countdown or press Reset to reset it, then press Yes to confirm.

Water System Purge (Freezer Only)
Purges the water filter system. Scroll right to press this, press Yes to confirm, then press OK to start the cleaning. Once the cleaning is done, press OK to reset the screen.

Important: At initial installation, or if ice production was disabled or unused for a long period, it is recommended to perform a water system purge function. Turn off the ice maker before proceeding.

Electronic Controls — Settings

Press Settings to access the icons on this page.

Date
Sets the day, month, and year. Press this, then scroll up or down to select the year, the month, then the date. Press OK to confirm.

Time
Sets the time of day. Press this, select 12- or 24 hours to set the format, then scroll up or down to select the hour, then the minutes. Press OK to confirm.

°C/°F (Celsius or Fahrenheit)
Changes the temperature scale. Press this, then scroll up or down to select Fahrenheit or Celsius. The selected scale is then lit.

Language
Sets the display language. Press this, then scroll up or down to select the language. Press OK to confirm.

Sabbath
Toggles Sabbath mode on or off. Press this, press Yes to enable the Sabbath mode, then press Yes again to confirm. When turning off the Sabbath mode, the product will return to the initial test.

Reset
Resets the electronic icons back to the factory settings. Press this, press Yes to reset the factory settings, then press Yes again to confirm.

Demo Mode (for dealers only)
Toggles Showroom mode on or off. Press this, enter “1 2 3 4” for the password, then press ON to activate the demo mode or press OFF to deactivate the mode.

Maintenance
Toggles the reminder to clean the condenser. Press this, press Yes to set the reminder, then press Yes to confirm. The display will show the time remaining before the next cleaning is required.

Service
For authorized service personnel only.

Info System
Displays current software and firmware versions.

Refrigerator Features

— Alarms, Service, Pull-Out Tray, and Drawers

Door Alarm
Beeps when the refrigerator or freezer door is open longer than three minutes and a warning message displays. Shut the door to stop the alarm.
High-Temperature Alarm
Beeps when either temperature is too warm and a warning message is displayed.
Service
The electronic control manages the refrigerator operating system. When there is an issue with this, a “Call for Service” message and flashing dashes will display. Call customer service at 800-449-8691 for service.
Pull-Out Tray
Remove:
Pull the tray forward until it stops. Remove the glass by lifting it from underneath the tray. Loosen the thumb screws from both sides of the tray (near the front). Lift up the front of the tray, then pull it gently towards you.

BLUESTAR BIRP30R0 Column Refrigerator and Freezer - Pull Out
Tray

Replace:
Extend the slides. Align the tray on the slides and push back until the tray engages the rear hooks on the slides. Replace the Phillips screws on both sides of the tray (near the front). Do not over-tighten the screws. Set the glass on top of the tray.

Drawers
Remove:
Pull the drawer forward until it stops. Loosen the thumb screws from both sides of the drawer (near the front). Lift up on the front of the drawer, then pull it gently towards you.
Replace:
Extend the slides. Align the drawer on the slides and push back until the drawer engages the rear hooks on the slides. Tighten the thumb screws on both sides of the drawer  (near the front). Do not over-tighten the screws.

Freezer Features

— Replacement Water Filters

Replacement Filters (Freezer Only)
Important: Read and follow these instructions before installing and using this system. You MUST replace the water filter every six months or sooner. Failure to replace the water filter at the recommended intervals may lead to reduced water filter performance and failure of the water filter, causing property damage from water leakage or flooding.

You can order replacement filters at www.bluestarcooking.com/support/contact/ or you can call customer service at 800-449-8691.
When the water filter needs replacing, the home screen will display an alert.

  1. Remove the metal top guard that is held by magnets.
  2. Rotate the old filter counterclockwise until it releases from the filter head, then pull the filter all the way out.
  3. Remove the new filter from its box, remove all packaging, and insert the new filter in the filter head, then rotate it half a turn.
  4. Reinstall the metal top guard.
  5. Press Reset on the Water Filter icon to reset the water filter timer, then press Yes to confirm.

Important: When using the water filter for the first time, discard the first two full pans of ice as there may be air or impurities from the water line.


To reduce the risk associated with the ingestion of contaminants, DO NOT use water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected water that may container filterable cysts.
EPA Establishment 070595-MEX-001.

Operation and Care and Cleaning

Ice Maker
The ice maker produces approximately 2 1/2 lbs (1.13 kg) of ice every 24 hours. Use the Super ice icon (via Ice Maker) to increase ice production.
When the refrigerator is shipped, the Ice Maker icon in the electronic control is set to “on.”
After you initially connect the household water to the water line, discard the first two batches of ice as the ice may contain air or impurities from the water line.
Lighting
Interior lighting is provided by LEDs. If one needs replacing, go to www.bluestarcooking.com/support/contact/ or call customer service at 800-449-8691 to schedule a service call.
Vacation
For extended vacations, do the following:

  1. Press the Power on the electronic control to turn off the appliance.
  2. Turn off the water supply to the freezer.
  3. Empty the appliance (including the ice pan in freezers).
  4. Block the doors open to let air circulate and keep the interior dry.

Important: Before cleaning, turn off the appliance. When finished cleaning, turn the appliance back on.
Cleaning the Stainless Steel Doors and Interior
Use a non-abrasive stainless steel cleaner and a soft cloth to clean. Always follow the grain of the stainless steel.
Cleaning the Painted Doors and Other Surfaces
Use a mild solution of soap and water and a microfiber cloth to clean the doors and surfaces.
Cleaning the Condenser
Important: Clean the condenser every three to six months to ensure proper operation.

CAUTION
Electrical Shock Hazard
Turn the power off before cleaning the condenser. Failure to follow these instructions can result in death, electrical shock, or fire.

Troubleshooting

The refrigerator or freezer makes unusual noises.
The following noises are normal:

  • Whirring when the fans are operating. When the appliance is initially turned on, the fan operates at a higher speed until it reaches the set temperatures.
  • Rattling during the flow of refrigerant or water.
  • Clattering when ice is dropped from the ice maker into the ice pan.
  • Buzzing when the water valve opens to fill the ice maker.

The refrigerator or freezer will not operate.

  • Confirm whether the circuit breaker and electrical power to the appliance are turned on.
    The lights are not working.

  • Verify whether the door is closed and was not recently left open for a long time. If the doors were left open, the lights will turn off after ten minutes to eliminate excess heat.

The refrigerator or freezer seems to run too much or the temperature is too warm.

  • If a large amount of food was added; the door was opened frequently, or the door was left open, the compressors and fans will run to control the set temperatures.
  • Verify whether the doors are closed or closing properly.
  • Make sure there are no tears in the gaskets. If there are any tears, call customer service at 800-449-8691 for service.
  • Confirm whether the room temperature is hotter than normal. Increased ambient temperatures may cause compressors to run longer.

There is condensation, frost, or ice on the inside of the refrigerator or freezer.

  • Verify whether the doors are closed.
  • Make sure there are no tears in the gaskets. If there are any tears, call customer service at 800-449-8691 for service

The ice maker is not making ice.

  • Confirm whether the water in the freezer is turned on.
  • See whether the ice maker was on for at least 24 hours.
  • Verify the freezer temperature is 0° F. (-18° C)
  • Make sure there are no kinks in the household water line.
  • Replace the water filter.

The ice is sticking together in the ice bin.

  • It is normal for ice to stick together if it is not used frequently. Empty the ice bin.

The ice has a bad taste and/or odor.

  • Throw away the ice if it was not used in a long time.
  • Clean the freezer compartment.
  • See whether the water filter was replaced and installed correctly.

The refrigerator or freezer has an odor.

  • Make sure food is adequately covered as uncovered food could create odors.
  • Clean the refrigerator thoroughly.
    If assistance is still required, please call customer service at 800-449-8691.

Warranty

Prizer-Painter Stove Works, Inc. (“Prizer-Painter”) warrants your BlueStar appliance (“product”) purchased in the U.S. and Canada and installed in residential properties for normal residential use.
What Is Covered
Subject to the specific conditions and limitations below, this warranty covers parts and/or labor necessary to repair or replace any part of the product that contains defects in materials and workmanship.
Two-Year Warranty. For two (2) years from the date of installation, this warranty covers all parts and labor necessary to repair or replace any part on the product except for the
Cosmetic Component Warranty below.
Five-Year Warranty-Sealed System. For five (5) years from the date of installation, this warranty covers all parts and labor on the compressor, condenser, evaporator, drier, and all connecting tubing.
Thirteen-Year Limited Warranty-Sealed System. For thirteen (13) years from the date of installation, this warranty covers the following parts only: the compressor, condenser, evaporator, drier, and all connecting tubing.
Cosmetic Component Warranty. For thirty (30) days from the date of installation, this warranty covers scratches and dents, paint and porcelain blemishes, visible chips, etc.
Limitations of Coverage

  • Floor Models. For one (1) year from the date of installation, this warranty covers all parts and labor necessary to repair or replace any part of the product except for cosmetic parts for which there is no warranty.

  • The replacement of a part under this warranty does not extend the warranty period.

  • Warranty service outside normal business hours and in areas beyond fifty (50) miles one way from an authorized BlueStar retailer or service provider The owner will be responsible for any and all costs associated with additional mileage, non-standard service or overtime, and special equipment required to remove the product so service may be performed.
    This warranty is void if the:

  • The product is removed from where it was originally installed.

  • The original factory-installed serial number is altered or removed from the product

What Is Not Covered
This warranty does not cover and specifically excludes:

  • Product installed or used in any commercial or other non-residential property such as, but not limited to, daycare facilities, fire stations, hotels, nursing homes, etc.
  • Installation-related issues include improper badge placement or installation inconsistent with the product specifications/installation instructions.
  • Damage or repairs caused by alterations or modifications, abuse, misuse, neglect, or improper installation, mounting, handling, operation, maintenance, or storage.
  • Normal adjustments after installation and setup.
  • Normal wear, care, and maintenance of the product as described in the use and care manual.
  • Service calls to educate the customer on the proper use and care of the product.
  • Consumable parts such as water filters.
  • Damage or repairs caused by unauthorized service or repairs, including unauthorized adjustments or calibrations performed on the product.
  • Accidental or intentional damage.
  • Damage or repairs as a result of natural disasters, fires, floods, earthquakes, winds, lightning, corrosive atmosphere, loss of electrical power to the product, or other conditions beyond Prizer-Painter’s control.
  • Damage or repairs caused by alteration for outdoor use.
  • Damage or repairs caused by the use of harsh chemicals or cleaning products improperly applied.
  • Liability or responsibility for damage to surrounding property including cabinetry, floors, ceilings, etc.
  • Consequential or incidental damage, including but not limited to food or medicine loss, time away from work, restaurant meals, etc.

The terms of this warranty provide for the repair of the product only. If the product cannot be repaired, Prizer-Painter, at its sole discretion, will determine whether to exchange the product.
Please see the Arbitration Clause and Related Provisions, which affect your legal rights. The Arbitration Clause is available at www.bluestarcooking.com.
bluestarcooking.com

Tested and verified by manufacturer’s laboratory. Tested in accordance with NSF/ANSI Standard 42 for the reduction of chlorine taste and odor

References

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