Hover-1 H1-STAR All-Star Hoverboard User Manual

: June 5, 2024
: HOVER-1

Table of Contents

HELMETS SAVE LIVES
WARNING
INTRODUCTION
SPECIFICATIONS
CONTROLS AND DISPLAY
BEFORE RIDING
SAFETY PRECAUTIONS
RIDING YOUR ALL-STAR
BALANCE & CALIBRATION
SAFETY ALERTS
CHARGING YOUR ALL-STAR
BATTERY CARE / MAINTENANCE
CARE & MAINTENANCE
WARRANTY
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Hover-1 H1-STAR All-Star Hoverboard User Manual

HELMETS SAVE LIVES

Always wear a properly fitted helmet that complies with CPSC or CE safety standards when you ride your scooter.

Correct Fitting:
Make sure your helmet covers your forehead

Incorrect Fitting:
Forehead is exposed and vulnerable to serious injury.

WARNING

PLEASE READ THE USER MANUAL THOROUGHLY.
Failure to follow the basic instructions and safety precautions listed in the user manual can lead to damage to your All-Star, other property damage, serious bodily injury, and even death.

Thank you for purchasing the Hover-1 All-Star Electric Scooter. Please read all instructions carefully before using and retain this manual for future use and reference.

This manual applies to the All-Star Electric Scooter.

In order to avoid dangers that are caused by collisions, falls, and loss of control, please learn how to ride the All-Star safely.
You can learn operating skills by reading the product manual and watching videos.
This manual includes all operating instructions and precautions, and users must read it carefully and follow the instructions.
Hover-1 can not be held liable for damage or injury caused by failure to understand and follow the warnings and instructions in this manual.

ATTENTION

Use only the supplied charger with this scooter.
Charger Manufacturer: Shenzhen Hyleton Technology Co., Ltd.
Model: HLT-118C-2941000
The operating temperature range of the All-Star is 32-104° F (0-40° C).
Do not ride on icy or slippery surfaces.
Read the user manual and warning labels before riding.
Store the All-Star in a dry, ventilated environment.
When transporting the All-Star, avoid violent crashes or impact.

LOW TEMPERATURE WARNING

Low temperature will affect the lubrication of moving parts inside the All- Star scooter, increasing internal resistance. At the same time, in low temperatures, the discharge capacity and the capacity itself of the battery will be significantly decreased.

Use caution when riding the All-Star in cold temperatures (below 40 degrees F).

Doing so may increase the risk of mechanical failures of the scooter, which may lead to damage to your All-Star, other property damage, serious bodily injury and even death.

SAFETY INSTRUCTIONS

Keep the All-Star away from heat sources, direct sunlight, humidity, water and any other liquids.
Do not operate the All-Star if it has been exposed to water, moisture or any other liquids to prevent against electric shock, explosion and/or injury to yourself and damage to the All-Star.
Do not use the All-Star if it has been dropped or damaged in any way.
Repairs to electrical equipment should only be performed by the manufacturer. Improper repairs voids the warranty and may place the user at serious risk.
Do not puncture or harm the exterior surface of the product in any way.
Keep the All-Star free from dust, lint, etc.
Do not use this All-Star for anything other than its intended use or purpose. Doing so may damage the All-Star or lead to property damage, injury or death.
This product is not a toy. Keep out of reach of children.
Do not expose batteries, battery pack, or batteries installed to excessive heat, such as direct sunlight, or open flame.
Do not allow hands, feet, hair, body parts, clothing or similar articles to come in contact with moving parts, wheels or drive train, while the engine is running.
Do not operate or allow others to operate the All-Star until the user understands all instructions, warnings and safety features described in this manual.
Check with your doctor if you have a medical condition that could affect your ability to use the All-Star.
Persons with head, back or neck ailments or prior surgeries to those areas of the body are not recommended to use the All-Star.
Persons with any mental or physical conditions that may make them susceptible to injury or impair their physical or mental capabilities to recognize, understand and perform all of the safety instructions and to be able to assume the hazards inherent in unit use, should not use the All-Star.

NOTES

In this manual, the above symbol with the word “NOTES” indicates instructions or relevant facts the user should remember prior to using the All-Star.

CAUTION

In this manual, the above symbol with the word “CAUTION” indicates a hazardous situation which, if not avoided, can cause minor or moderate injury.

WARNING

In this manual, the above symbol with the word “WARNING” indicates a hazardous situation which, if not avoided, can cause death or serious injury.

SERIAL NUMBER

Please keep the serial number on file for warranty claims as well as proof of purchase

WARNING

WARNING: Prolonged Exposure to UV Rays, Rain and the Elements May Damage the Enclosure Materials. Store Indoors When Not in Use.

INTRODUCTION

The Hover-1 All-Star is a personal transporter. Our technology and production processes are developed with strict testing for each All-Star scooter. Operating the All-Star without following the contents of this manual may lead to damage to your All-Star or bodily injury.

This manual is designed to give you the information you need for the safe operation and maintenance of your All-Star. Please read it thoroughly before riding your All-Star.

PACKAGE CONTENTS

Hover-1 All-Star Electric Scooter
Wall Charger
Operation Manual

Product overview

FEATURES/PARTS

Fender
Right Foot Mat
Battery Indicator
System Indicator
Left Foot Mat
Tire
LED Light
Power Button (Located in rear)
Charge Port (Located in rear)
Protective Chassis Casing

OPERATING PRINCIPALS

The All-Star uses digital electronic gyroscopes and acceleration sensors to control balance and motion, depending on the user’s center of gravity. The All-Star also uses a control system to drive the motors that are located within the wheels. The All-Star has a built-in inertia dynamic stabilization system that can help assist with balance when moving forward and backwards, but not while turning.

TIP – To increase your stability, you must shift your weight in order to overcome the centrifugal force during turns, especially when entering a turn at higher speeds.

WARNING
Any All-Star that does not work properly can cause you to lose control and fall. Inspect the entire All-Star thoroughly before every ride, and do not ride it until any problems have been corrected.

SPECIFICATIONS

Model: Hover-1™ All-Star (H1-STAR)
Net Weight: 15.84 lbs (7.2 kg)
Load: 44-220 lbs (20-100 kg)
Max Speed: Up to 7 mph (11.3 km/h)
Max Distance Range: Up to 6 miles (9.65 km)
Max Incline Angle: 10 degree
Minimum Turning Radius: 0°
Charge Time: Up to 5 hours
Battery Type: Lithium-ion
Battery Voltage: 25.2 V
Battery Capacity: 4.0Ah
Power Requirement: AC 100-240V, 50/60 Hz
Ground Clearance: 1.5 Inches (3.81 cm)
Platform Height: 4.5 Inches (11.43 cm)
Tire Type: Non-Pneumatic Solid Tires

CONTROLS AND DISPLAY

PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY

TURNING YOUR DEVICE ON/OFF

Power On : Take your All-Star out of the box and place it flat on the floor. Press the power button (located on the rear of your All-Star) once. Check the LED indicator (located in the center of your All-Star). The battery indicator light should be lit, indicating the All-Star is powered on.

Power Off : Press the power button once.

MAT SENSOR
There are four sensors under the foot mats on your All-Star

When riding the scooter, you must ensure you are stepping on the foot mats. Do not step or stand on any other area of your scooter.

The All-Star may vibrate or spin in one direction, if weight and pressure are applied to only one foot mat.

BATTERY INDICATOR
The display board is located in the middle of the All-Star.

Green LED light indicates the hoverboard is fully charged.
Red flashing LED light and beeping indicates low battery.
Yellow light indicates the board is charging.

When the LED light turns red, please recharge the All-Star.

SYSTEM INDICATOR
When the operator triggers the foot mats, the System Indicator LED will light up, which means that the system enters the running state.

When the system has an error during operation, the running LED light will turn red (for more details see SAFETY ALERTS).

BEFORE RIDING

It is important that you fully understand all elements of your All-Star. If these elements are not used correctly, you will not have full control of your All-Star. Before you ride, learn the functions of the various mechanisms on your scooter.

Practice using these elements of your All-Star at slower speeds in a flat, open area before taking the All-Star out in public areas.

PRE-RIDE CHECKLIST

Ensure that your All-Star is in proper working order each and every time you ride. If a part of the scooter does not function correctly, please contact our Customer Support Center.

WARNING
Any All-Star that does not work properly can cause you to lose control and fall. Do not ride a All-Star with a part that is damaged; replace the damaged part before riding.

Ensure the battery is fully charged before riding your scooter.
Ensure that the screws on the front and back tires are locked firmly before each ride.
Please wear all appropriate safety and protective gear as previously mentioned in the User Manual before operating your All-Star.
Make sure to wear comfortable clothes and flat closed-toe shoes when operating your All-Star.
Please carefully read the User Manual, which will assist in explaining the basic working principles and provide tips on how to best enjoy your experience.

SAFETY PRECAUTIONS

Different localities and countries have different laws governing riding on public roads, and you should check with local officials to ensure you are complying with these laws.

Hover-1 is not liable for tickets or violations given to riders who do not follow local laws and regulations.

For your safety, always wear a helmet that meets CPSC or CE safety standards. In the event of an accident, a helmet can protect you from serious injury and in some cases, even death.
Obey all local traffic laws. Obey red and green lights, one-way streets, stop signs, pedestrian crosswalks, etc.
Ride with traffic, not against it.
Ride defensively; expect the unexpected.
Give pedestrians the right-of-way.
Do not ride too close to pedestrians and alert them if you intend to pass them from behind.
Slow down at all street intersections and look to the left and right before crossing.

Your All-Star is not equipped with reflectors. It is not recommended that you ride in conditions of low visibility.

WARNING
When you ride in low-visibility conditions such as fog, dusk, or night, you might be difficult to see, which could lead to a collision. In addition to keeping your headlight on, wear bright, reflective clothing when riding in poor lighting conditions.

Think about safety when you ride. You can prevent many accidents if you think about safety. Below is a helpful checklist for Compact riders.

SAFETY CHECKLIST

Do not ride above your skill level. Ensure you have had enough practice with all functions and features of your All-Star.
Before stepping on your All-Star, make sure it is placed flat on level ground, the power is on, and the System Indicator light is green. Do not step on if the System Indicator light is red.
Do not try to open or modify your All-Star. Doing so, voids the manufacturer warranty and may cause your All-Star to fail, resulting in injury or death.
Do not use the All-Star in a manner that would put people or property in danger.
If riding near others, keep a safe distance to avoid collision.
Be sure to keep your feet on the pedals at all times. Moving your feet off your All-Star while driving is dangerous and may cause the All-Star to stop or veer sideways.
Do not operate the All-Star while under the influence of drugs and/or alcohol.
Do not operate the All-Star when you are restless or sleepy.
Do not ride your All-Star off of curbs, ramps, or attempt to operate in a skate park, empty pool. Misuse of your All-Star, voids the manufacturer warranty and may lead to injury or damage.
Do not continuously spin in place, it will cause dizziness and increases risk of injury.
Do not abuse your All-Star, doing so can damage your unit and cause failure to the operating system leading to injury. Physical abuse, including dropping your All-Star, voids the manufacturer warranty.
Do not operate in or near puddles of water, mud, sand, stones, gravel, debris or near rough and rugged terrain.
The All-Star can be used on paved surfaces that are flat and even. If you encounter uneven pavement, please lift your All-Star over and past the obstruction.
Do not ride in inclement weather: snow, rain, hail, sleek, on icy roads or in extreme heat or cold.
Bend your knees when riding on bumpy or uneven pavement to absorb the shock and vibration and help you keep your balance.
If you are unsure if you can safely ride on a specific terrain, step off and carry your All-Star. ALWAYS BE ON THE SIDE OF CAUTION.
Do not attempt to ride over bumps or objects greater than ½ in. even when prepared and bending your knees.
PAY ATTENTION – look at where you are riding and be conscious of the road conditions, people, places, property and objects around you.
Do not operate the All-Star in crowded areas.
Operate your All-Star with extreme caution when indoors, especially around people, property, and narrow spaces.
Do not operate the All-Star while talking, texting, or looking at your phone.
Do not ride your All-Star where it is not permitted.
Do not ride your All-Star near motor vehicles or on public roads.
Do not travel up or down steep hills.
The All-Star is intended for use by a single individual. DO NOT attempt to operate the All-Star with two or more people.
Do not carry anything while riding the All-Star.
Individuals with lack of balance should not attempt to operate the All-Star.
Pregnant women should not operate the All-Star.
This device is recommended for riders ages 8 and older.
At higher speeds, always take into consideration longer stopping distances.
Do not step forward off of your All-Star.
Do not attempt to jump on or off your All-Star.
Do not attempt any stunts or tricks with your All-Star.
Do not ride the All-Star in dark or poorly lit areas.
Do not ride the All-Star off road, near or over potholes, cracks or uneven pavement or surfaces.
Keep in mind that you are 4.5 inches (11.43 cm) taller when operating the All-Star. Make sure to go through doorways safely.
Do not turn sharply, especially at high speeds.
Do not step on the fenders of the All-Star.
Avoid driving the All-Star in unsafe places, including near areas with flammable gas, steam, liquid, dust or fiber, which could cause fire and explosion accidents.
Before riding, ensure that tires are in good condition and have sufficient tread remaining.
Do not operate near swimming pools or other bodies of water.

WARNING
When a hoverboard and a kart (sold separately) are being used, it is NOT ADVISABLE to ride the combo uphill. If using on a steep incline above 5-10°, a safety mechanism built into the hoverboard will activate, which will shut down your hoverboard automatically. If this happens, dismount your hoverboard, place it on a flat surface, wait 2 minutes, and then power your hoverboard on again.

WARNING: To reduce the risk of injury, adult supervision is required. Never use in roadways, near motor vehicles, on or near steep inclines or steps, swimming pools or other bodies of water; always wear shoes, and never allow more than one rider.

RIDING YOUR ALL-STAR

FAILURE TO FOLLOW ANY OF THE FOLLOWING SAFETY PRECAUTIONS CAN AND MAY LEAD TO DAMAGE TO YOUR All-Star, VOID YOUR MANUFACTURER WARRANTY, LEAD TO PROPERTY DAMAGE, CAUSE SERIOUS BODILY INJURY, AND CAN LEAD TO DEATH.

Before using your All-Star, be sure to familiarize yourself with the operating procedures.

OPERATING YOUR All-Star

Make sure the All-Star is fully charged before initial use. For charging instructions, please follow details under CHARGING YOUR All-Star.

Stand directly behind your All-Star and place one foot on the corresponding foot mat (as described in the diagram below). Keep your weight on the foot which is still on the ground, otherwise the All-Star may begin to move or vibrate, making it difficult to step on evenly with your other foot. When you are ready, shift your weight to the foot already placed on the All-Star and step on with your second foot quickly and evenly (as described in the diagram below).

Operating order

NOTES: Stay relaxed and step on quickly, confidently and evenly. Imagine climbing stairs, one foot, then the other. Look up once your feet are even. The All-Star may vibrate or spin in one direction, if weight and pressure are applied to only one foot mat. THIS IS NORMAL.

Find your center of gravity. If your weight is distributed correctly on the foot mats and your center of gravity is level, you should be able to stand on your All-Star just as if you were standing on the ground.

On average, it takes 3-5 minutes just to get comfortable standing on your All- Star and maintaining proper balance. Having a spotter will help you feel more secure. The All-Star is an incredibly intuitive device; it senses even the slightest bit of motion, so having any anxiety or reservation about stepping on may cause you to panic and trigger unwanted movement.

When you first begin using your All-Star, the fastest way to move in your desired direction is to focus in that direction. You will notice that just thinking about which way you would like to go will shift your center of gravity, and that subtle movement will propel you in that direction.

Your center of gravity determines which direction you move, accelerate, decelerate, and come to a complete stop. As described in the diagram below, tilt your center of gravity in the direction you wish to move.

To turn, focus on the direction you wish to turn and stay relaxed.

WARNING
Do not turn sharply or at high speeds to avoid danger. Do not turn or ride quickly along slopes, as it may cause injury

As you get comfortable on the All-Star, you will notice it becomes easier to maneuver. Remember at higher speeds, it is necessary to shift your weight to overcome the centrifugal force.

Bend your knees if you encounter bumps or uneven surfaces, then dismount and carry your All-Star to a safe operating surface.

Bend your knees

NOTES: Try staying relaxed and focus on finding your center of gravity to maintain full control of your All-Star.

Dismounting your All-Star can be one of the easiest steps, yet when done incorrectly, may cause you to fall. To properly dismount, from a stopped position, lift one leg up and set your foot back down on the ground (STEPPING BACK). Then step off completely as described in the following diagram.

Operating order

WARNING
Make sure to lift your feet completely off the foot mat to clear the All-Star when stepping back to dismount. Failure to do so may send the All-Star into a tailspin.

WEIGHT AND SPEED LIMITATIONS
Speed and weight limits are set for your own safety. Please do not exceed the limits listed here in the manual.

Maximum Weight: 220 lbs
Minimum Weight: 44 lbs
Maximum Speed: Up to 7 mph

WARNING
Overweight exertion on the All-Star may increase possibility of injury or product damage.

NOTES : To prevent injury, when max speed is reached, the All-Star will beep to alert the user and tilt the rider slowly back.

OPERATING RANGE

The All-Star can travel a distance up to 6 miles on a fully charged battery in ideal conditions. The following are some of the major factors that will affect the operating range of your All-Star.

Terrain: Riding distance is highest when riding on a smooth, flat surface. Riding uphill and/or on rough terrain will reduce distance significantly.
Weight: A lighter user will have further range than a heavier user.
Ambient temperature: Please ride and store the All-Star under recommended temperatures, which will increase riding distance, battery life, and overall performance of your All-Star.
Speed and Riding Style: Maintaining a moderate and consistent speed while riding produces maximum distance. Traveling at high speeds for extended periods, frequent starts and stops, idling and frequent acceleration or deceleration will decrease overall distance.

BALANCE & CALIBRATION

If your All-Star is unbalanced, vibrating, or not turning properly, you can follow the below steps to calibrate it.

First, place the All-Star on a flat, horizontal surface such as the floor or a table. The foot mats should be even with each other and not tilted forward or backward. Make sure the charger is not plugged in and the board is turned off.
Press and hold the ON/OFF button for a total of 15 seconds. The scooter will turn on, lighting the battery indicator on the board.
After the light flashes 5 times consecutively you may release the ON/OFF button.
Turn the board off and then turn the board back on. Calibration will now be completed.

SAFETY ALERTS

While riding your All-Star, if there is a system error or improper operation performed, the All-Star will prompt the user in a variety of ways.

You will notice the Running Indicator Light will turn RED and you will hear a beep sound alerting you to take precaution and cease operation, which may make the device stop suddenly.

The following are common occurrences where you will hear the Safety Alerts. These notices should not be ignored, but appropriate action should be taken to correct any illegal operation, failure or errors.

Unsafe riding surfaces (uneven, too steep, unsafe, etc.)

When you step on the All-Star, if the platform is tilted more than 10 degrees forward or backward.
Battery voltage is too low.
The All-Star is still charging.
During operation, the platform self initiates to tilt due to excess speed.
Overheating, or motor temperature is too high.
The All-Star has been rocking back and forth for over 30 seconds.
If the system enters protection mode, the alarm indicator will light up and the board will vibrate. This typically occurs when the battery is about to run out of power.
If the platform is tilted forward or backward more than 10 degrees, your All-Star will power off and stop suddenly, possibly causing the rider to lose balance or fall off.
If any or both tires are blocked, the All-Star will stop after 2 seconds.
When the battery level has depleted below protection mode, the All-Star engine will power off and stop after 15 seconds.
While sustaining a high discharge current during use (such as driving up a steep slope for a long period of time), the All-Star engine will power off and stop after 15 seconds.

WARNING
When the All-Star turns off during a Safety Alert, all operation systems will halt. Do not continue attempting to ride the All-Star when the system initiates a stop. Turn your All-Star off and back on to unlock it from a Safety Lock.

CHARGING YOUR ALL-STAR

CHARGING THE All-Star

Ensure that the charging port is clean and dry.
Make sure that there is no dust, debris or dirt inside the port.
Plug the charger into a grounded wall outlet. The charging indicator light ON THE CHARGER will be green.
Connect the cable with the power supply (100V ~ 240V; 50/60 Hz).
Align and connect the 3-pin charging cable into the charging port of the All-Star. DO NOT FORCE THE CHARGER INTO THE CHARGE PORT, AS THIS MAY CAUSE THE PRONGS TO BREAK OFF OR PERMANENT DAMAGE TO THE CHARGE PORT.
Once attached to the board, the charging indicator light ON THE CHARGER should change to RED, indicating that your device is now being charged.
When the RED indicator light on your charger turns to GREEN, then your All-Star is fully charged.
A full charge may take up to 5 hours. While charging, you will see a yellow flashing light on the scooter, which also indicates charging. Do not charge for more than 6 hours.
After fully charging your All-Star, unplug the charger from your All-Star and from the power outlet.

BATTERY CARE / MAINTENANCE

BATTERY SPECIFICATIONS
Battery Type: Rechargeable lithium-ion battery
Charge Time: Up to 5 hours
Voltage: 25.2V
Initial Capacity: 4.0Ah

BATTERY MAINTENANCE

The lithium-ion battery is built into the All-Star.
Do not disassemble the All-Star to remove the battery or attempt to separate it from the All-Star.

Use only the charger and charging cable supplied by Hover-1.
Use of any other charger or cable may lead to damage to the product, overheating and risk of fire. Use of any other charger or cable voids the manufacturer warranty.
Do not connect or attach the All-Star or the battery to a power supply plug or directly to a car’s cigarette lighter.
Do not place the All-Star or batteries near a fire, or into direct sunlight. Heating the All-Star and/or the battery can cause additional heating, breaking, or ignition of the battery inside the All-Star.
Do not continue charging the battery if it does not recharge within the specified charging time. Doing so may cause the battery to become hot, rupture, or ignite.

To preserve natural resources, please recycle or dispose of batteries properly. This product contains lithium-ion batteries. Local, state, or federal laws may prohibit disposal of lithium-ion batteries in ordinary trash. Consult your local waste authority for information regarding available recycling and/or disposal options.

WARNING
Failure to follow the safety precautions listed below could lead to serious bodily injury and/or death

Do not attempt to modify, change, or replace your battery.
Use only the charger and charging cable supplied by Hover-1.
Use of any other charger or cable may lead to damage to the product, overheating and risk of fire. Use of any other charger or cable voids the manufacturer warranty.
Do not use your All-Star if the battery begins to emit odor, overheats, or begins to leak.
Do not touch any leaking materials or breathe fumes emitted.
Do not allow children and animals to touch the battery.
The battery contains dangerous substances, do not open the battery, or insert anything into the battery.
Only use the charger provided by Hover-1.
Do not attempt to charge the All-Star if the battery has discharge or emits any substances. In that case, immediately distance yourself from the battery in case of fire or explosion.
Lithium-ion batteries are considered to be hazardous materials. Please follow all local, state and federal laws in regards to recycling, handling and disposing of Lithium-ion batteries.

WARNING
SEEK IMMEDIATE MEDICAL ASSISTANCE IF YOU ARE EXPOSED TO ANY SUBSTANCE THAT IS EMITTED FROM THE BATTER

CARE & MAINTENANCE

Do not expose the All-Star to liquid, moisture, or humidity to avoid damage to the product’s internal circuitry.
Do not use abrasive cleaning solvents to clean the All-Star.
Do not expose the All-Star to extremely high or low temperatures as this will shorten the life of the electronic components, destroy the battery, and/or distort certain plastic parts.
Do not dispose of the All-Star in fire as it may explode or combust.
Do not expose the All-Star to contact with sharp objects as this will cause scratches and damage.
Do not allow the All-Star fall from high places, as doing so may damage the internal circuitry.
Do not attempt to disassemble the All-Star.
Use only the charger provided by Hover-1.

WARNING
Avoid using water or other liquids for cleaning. If water or other liquids enter the All-Star, it will cause permanent damage to the internal components.

WARNING
Users who disassemble the All-Star scooter without permission will void the warranty.