DELL XPS-15-9520 Laptop User Manual

DELL XPS-15-9520 Laptop User Manual

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

Set up your XPS 15 9520

NOTE: The images in this document may differ from your computer depending on the configuration you ordered.

1. Connect the power adapter and press the power button.
   NOTE: You can charge your computer by connecting the power adapter to one of the Thunderbolt 4 (USB4) Type-C ports or to the USB 3.2 Gen 2 Type-C port located on your computer.Dell XPS 13 7000 Series (Model 7390) 2-in-1 touch notebook computer, codename Centenario.

NOTE: The battery may go into power-saving mode during shipment to conserve charge on the battery. Ensure that the power adapter is connected to your computer when it is turned on for the first time.

2. Finish Windows setup.
   Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:

   • Connect to a network for Windows updates.
     NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.

   • If connected to the Internet, sign in with or create a Microsoft account. If not connected to the Internet, create an offline account.

   • On the Support and Protection screen, enter your contact details.

3. Locate and use Dell apps from the Windows Start menu–Recommended.

Table 1. Locate Dell apps

| My Dell
Centralized location for key Dell applications, help articles, and other important information about your computer. It also notifies you about the warranty status, recommended accessories, and software updates if available.

| Support Assist
Support Assist proactively and predictively identifies hardware and software issues on your computer and automates the engagement process with Dell Technical support. It addresses performance and stabilization issues, prevents security threats, monitors, and detects hardware failures. For more information, see Support Assist for Home PCs User’s Guide at www.dell.com/serviceabilitytools. Click Support Assist and then, click Support Assist for Home PCs.
NOTE: In Support Assist, click the warranty expiry date to renew or upgrade your warranty.
**| Dell Update
Updates your computer with critical fixes and latest device drivers as they become available. For more information on using Dell Update, search in the Knowledge Base Resource at www.dell.com/ support.
**| Dell Digital Delivery
Download software applications, which are purchased but not preinstalled on your computer. For more information on using Dell Digital Delivery, search in the Knowledge Base Resource at www.dell.com/support.

Left

Dell XPS 15 (Model 9575) touch 2-in-1 notebook computer, codename La Ferrari.

1. Security-cable slot (wedge-shaped)
   Connect a security cable to prevent unauthorized movement of your computer.

2. Thunderbolt 4 (USB4) Type-C port with Power Delivery (2)
   Supports USB4 Gen 3×2, DisplayPort 1.4a and Thunderbolt 4. Enables you to connect to an external display using a display adapter. Provides data transfer rates up to 40 Gbps for USB4 Gen 3×2 Thunderbolt 4. Supports Power Delivery that enables two-way power supply between devices. Provides up to 5 V/ 3 A power output that enables faster charging.
   NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device.
   NOTE: A 40 Gbps-certified cable is required to achieve the maximum performance of 40 Gbps.
   NOTE: Thunderbolt 4 supports two 4K displays or one 8K display.
   NOTE: USB4 is backward compatible with USB 3.2, USB 2.0, and Thunderbolt

3. NOTE: You can connect a Dell docking station to the Thunderbolt 4 ports. For more information, see the knowledge base article 000124295 at www.dell.com/support.

4. Left woofer
   Enhances low-frequency audio output.

Right

Dell XPS 15 (Model 9575) touch 2-in-1 notebook computer, codename La Ferrari.

1. Right woofer
   Enhances low-frequency audio output.

2. USB 3.2 Gen 2 (Type-C) port with DisplayPort and Power Delivery
   Connect peripherals such as external storage devices, printers, and external displays. Provides data transfer rate of up to 10 Gbps for USB 3.2 Gen 2×1 port. Supports DisplayPort and also enables you to connect an external display using a display adapter.
   NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device.
   Supports Power Delivery that enables two-way power supply between devices. Provides up to 5 V/1.50 A power output

3. SD-card slot
   Reads from and writes to the SD card. The computer supports the following card types:

   • Secure Digital (SD)
   • Secure Digital High Capacity (SDHC)
   • Secure Digital Extended Capacity (SDXC)
   • Headset port
     Connect headphones or a headset (headphone and microphone combo).

Top

1. Microphones
   Provide digital sound input for audio recording, voice calls, and so on.

2. Power button with fingerprint reader
   Press to turn on the computer if it is turned off, in sleep state, or in hibernate state. When the computer is turned on, press the power button to put the computer into sleep state; press and hold the power button for 10 seconds to force shut-down the computer. Place your finger on the power button to log in with the fingerprint reader.
   NOTE: You can customize power-button behavior in Windows. For more information, see Me and My Dell at www.dell.com/support/manuals.
   NOTE: In Windows, Windows Hello supports a defined number of fingerprints per account. For more information about configuring your fingerprint reader with Windows Hello, search in the Knowledge Base Resource at www.dell.com/support.

3. Right speaker
   Provides audio output.

4. Right-click area
   Press to right-click.

5. Left-click area
   Press to left-click.

6. Touchpad
   Move your finger on the touchpad to move the mouse pointer. Tap to left-click and two fingers tap to right-click.

7. Left speaker
   Provides audio output.

Front

1. Infrared emitter
   Emits infrared light, which enables the infrared camera to sense and track motion.

2. Ambient-light sensor
   The sensor detects the ambient light and automatically adjusts the keyboard backlight and display brightness.

3. RGB-infrared camera
   This combined camera supports both infrared Windows Hello facial recognition and standard RGB imaging for photos and videos.

4. Camera-status light
   Turns on when the camera is in use.

5. Infrared emitter Emits
   Infrared light, which enables the infrared camera to sense and track motion.

6. Battery-status light
   Indicates the battery-charge status. Solid white–Power adapter is connected and the battery has more than 5% charge. Amber–Computer is running on battery and the battery has less than 5% charge. Off–Power adapter is disconnected or the battery is fully charged.

Bottom

Service Tag label
The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information.

Specifications of XPS 15 9520

Dimensions and weight

Height:
| Front height| 18.54 mm (0.73 in.)
| Rear height| 11.65 mm (0.46 in.)
Width| 344.40 mm (13.56 in.)
Depth| 230.14 mm (9.06 in.)
Weight (minimum)|

• 1.84 kg (4.06 lb.) for non-touch with 56 Wh battery
• 1.92 kg (4.22 lb.) for non-touch with 86 Wh battery
• 1.96 kg (4.31 lb.) for OLED touch with 86 Wh battery
• 2.10 kg (4.62 lb) for 4K+ touch with 86 Wh battery

NOTE: The weight of your computer depends on the configuration ordered and manufacturing variability.

Processor

The following table lists the details of the processors supported by your XPS 15 9520.
Table 3. Processor Description Processor type

Iris Xe Graphics

Chipset

The following table lists the details of the chipset supported by your XPS 15 9520.
Table 4. Chipset Description Chipset

Operating system
Your XPS 15 9520 supports the following operating systems:

• Windows 11 Home, 64-bit
• Windows 11 Pro, 64-bit

Memory

The following table lists the memory specifications of your XPS 15 9520.
Table 5. Memory specifications Description Memory slots

• 8 GB, 1 x 8 GB, DDR5, 4800 MHz
• 16 GB, 2 x 8 GB, DDR5, 4800 MHz, dual-channel
• 32 GB, 2 x 16 GB, DDR5, 4800 MHz, dual-channel
• 64 GB, 2 x 32 GB, DDR5, 4800 MHz, dual-channel

Internal slots

The following table lists the internal slots of your XPS 15 9520.
Table 6. Internal slots Description M.2

NOTE: To learn more about the features of different types of M.2 cards, search in the Knowledge Base Resource at www.dell.com/support.

External ports

The following table lists the external ports on your XPS 15 9520.
Table 7. External ports Description USB ports

• One USB 3.2 Gen 2 (Type-C) port with DisplayPort
• Two Thunderbolt 4 (USB4) Type-C ports with Power Delivery

NOTE: Connect the power adapter (USB Type-C) to one of the three USB Type-C ports.

Audio port| One headset (headphone and microphone combo) port
Video port| USB Type-C port with DisplayPort Alt mode and Thunderbolt 4
Media-card reader| One SD-card slot
Docking port| Not supported
Power-adapter port| DC-IN through one of the three USB Type-C ports
Security| 1 wedge-shaped lock slot

Wireless module

The following table lists the Wireless Local Area Network (WLAN) module supported on your XPS 15 9520.
Table 8. Wireless module specifications Description Model number

• WIFI 802.11a/b/g
• Wi-Fi 4 (WIFI 802.11n)
• Wi-Fi 5 (WIFI 802.11ac)

Audio

The following table lists the audio specifications of your XPS 15 9520.
Table 9. Audio specifications Description Audio controller

Storage

This section lists the storage options on your XPS 15 9520.
Your XPS 15 9520 supports the following storage options:

• One M.2 2230 solid-state drive and one M.2 2280 solid-state drive
• Two M.2 2280 solid-state drives

Table 10. Storage specifications Storage type

Media-card reader

The following table lists the media cards supported by your XPS 15 9520.
Table 11. Media-card reader specifications Description Media-card type

• Secure Digital (SD)
• Secure Digital High Capacity (SDHC)
• Secure Digital Extended Capacity (SDXC)

  NOTE: The maximum capacity supported by the media-card reader varies depending on the standard of the media card installed in your computer.

Keyboard

The following table lists the keyboard specifications of your XPS 15 9520.
Table 12. Keyboard specifications Description Keyboard type

• United States and Canada: 79 keys
• United Kingdom: 80 keys
• Japan: 83 keys

Keyboard size| X = 19.05 mm key pitch Y = 18.05 mm key pitch
Keyboard shortcuts| Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. To type the alternate character, press Shift and the desired key. To perform secondary functions, press Fn and the desired key.

NOTE: You can define the primary behavior of the function keys (F1–F12) changing Function Key Behavior in BIOS setup program.
For more information, see keyboard shortcuts Keyboard shortcuts.

Camera

The following table lists the camera specifications of your XPS 15 9520.
Table 13. Camera specifications Description Number of cameras

Touchpad

The following table lists the touchpad specifications of your XPS 15 9520.
Table 14. Touchpad specifications Description Touchpad resolution:

Windows, see the Microsoft knowledge base article at support.microsoft.com.

Power adapter

The following table lists the power adapter specifications of your XPS 15 9520.
Table 15. Power adapter specifications

  CAUTION: Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components.

Battery

The following table lists the battery specifications of your XPS 15 9520.
Table 16. Battery specifications

| Description| Option one| Option two
---|---|---|---
| Battery| type| 3-cell, 56 Wh “smart” lithium-ion| 6-cell, 86 Wh “smart” lithium-ion
| Battery| voltage| 11.40 VDC| 11.40 VDC
| Battery weight (maximum)| 0.26 kg (0.57 lb)| 0.34 kg (0.75 lb)
| Battery| dimensions:| |
| | Height| 77.70 mm (3.06 in.)| 77.70 mm (3.06 in.)
| | Width| 295.20 mm (11.62 in.)| 295.20 mm (11.62 in.)
| | Depth| 7.56 mm (0.30 in.)| 7.56 mm (0.30 in.)
| Temperature range:| |
| | Operating| 0°C to 70°C (32°F to 158°F)| 0°C to 70°C (32°F to 158°F)
| | Storage| -20°C to 65°C (-4°F to 149°F)| -20°C to 65°C (-4°F to 149°F)
| Battery| operating time| Varies depending on operating conditions and can significantly reduce under certain power-intensive conditions.| Varies depending on operating conditions and can significantly reduce under certain power-intensive conditions.
Battery charging time (approximate)

NOTE: Control the charging time, duration, start and end time, and so on using the Dell Power Manager

application. For more information on the Dell Power Manager see, Me and My Dell on www.dell.com/

| 2hr (Express charge), 3hr (Standard charge) hours (when the computer is off)| 2hr (Express charge), 3hr (Standard charge) hours (when the computer is off)|
Coin-cell battery| Not supported| Not supported|

Display

The following table lists the display specifications of your XPS 15 9520.
Table 17. Display specifications

in.)
Display-panel native resolution| 1920 x 1200| 3840 x 2400| 3456 x 2160
Luminance (typical)| 500 nits| 500 nits| 400 nits
Megapixels| 2.30| 9.20| 7.46
Color gamut| 100% sRGB| 100% Adobe RGB, DCI-P3 94%

(typ)

| DCI-P3 100% (typ)
Pixels Per Inch (PPI)| 145| 290| 261
Contrast ratio (typical)| 1650:1 (typical)| 1600:1|

• SDR – 80,000:1 (typ)
• HDR – 124,000:1 (typ)

Response time (max)| 35 ms| 35 ms| 2 ms
Refresh rate| 60 Hz| 60 Hz| 60 Hz
Horizontal view angle| 85 +/- degrees| 85 +/- degrees| 88 +/- degrees
Vertical view angle| 85 +/- degrees| 85 +/- degrees| 88 +/- degrees
Pixel pitch| 0.18 mm| 0.09 mm| 0.10 mm
Power consumption (maximum)| 4.41 W| 10.40 W| 8.74 W
Anti-glare vs glossy finish| Anti-glare| Anti-reflective| Anti-reflective
Touch options| No| Touch support, with 10 touch points| Touch support, with 10 touch points

Fingerprint reader

The following table lists the fingerprint-reader specifications of your XPS 15 9520.
NOTE: The fingerprint reader is located on the power button.
Table 18. Fingerprint reader specifications

GPU–Integrated

The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your XPS 15 9520.
Table 19. GPU–Integrated Controller

GPU–Discrete

The following table lists the specifications of the discrete Graphics Processing Unit (GPU) supported by your XPS 15 9520.
Table 20. GPU–Discrete

Operating and storage environment

This table lists the operating and storage specifications of your XPS 15 9520. Airborne contaminant level: G1 as defined by ISA-S71.04-1985
Table 21. Computer environment Description Temperature range

condensing)
Vibration (maximum)*| 0.66 GRMS| 1.30 GRMS
Shock (maximum)| 140 G†| 160 G†
Altitude range| -15.2 m to 3048 m (-49.87 ft to 10000

ft)

| -15.2 m to 10668 m (-49.87 ft to 35000

ft)

  CAUTION: Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components.

CAUTION: Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components.

• Measured using a random vibration spectrum that simulates user environment.
• Measured using a 2 ms half-sine pulse.

Dell low blue light display

WARNING: Prolonged exposure to blue light from the display may lead to long-term effects such as eye strain, eye fatigue, or damage to the eyes. The Comfort View feature on Dell laptops and displays is designed to minimize blue light emitted from the display for better eye comfort. To reduce the risk of eye strain after looking at the laptop’s display for an extended period of time, it is recommended that you:

1.  Set the laptop’s display at a comfortable viewing distance between 20 inches and 28 inches (50 cm and 70 cm) from your eyes.
2. Blink frequently to moisten your eyes, or wet your eyes with . water.
3. Take a break for 20 minutes every two hours.
4. Look away from your display, and gaze at a distant object at 20 ft (609.60 cm) away for at least 20 seconds during each break.

Keyboard shortcuts of XPS 15 9520

NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys used for shortcuts remain the same across all language configurations.
Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. The symbol shown on the lower part of the key refers to the character that is typed out when the key is pressed. If you press shift and the key, the symbol shown on the upper part of the key is typed out. For example, if you press 2, 2 is typed out; if you press Shift + 2, @ is typed out.
The keys F1-F12 at the top row of the keyboard are function keys for multi- media control, as indicated by the icon at the bottom of the key. Press the function key to invoke the task represented by the icon. For example, pressing F1 mutes the audio (refer to the table below).
However, if the function keys F1-F12 are needed for specific software applications, multi-media functionality can be disabled by pressing Fn + esc. Subsequently, multimedia control can be invoked by pressing Fn and the respective function key. For example, mute audio by pressing Fn + F1.
NOTE: You can also define the primary behavior of the function keys (F1-F12) by changing Function Key Behavior in BIOS setup program.

Table 22. List of keyboard shortcuts

Function key| Redefined key (for multimedia control)| Behavior
---|---|---

| | ****

Mute audio

**| | Decrease volume
**| | Increase volume
**| | Play/Pause
**| | Toggle keyboard backlight
**| | Decrease brightness
**| | Increase brightness
Function key| Redefined key (for multimedia control)| Behavior
---|---|---

| | Switch to external display
**| | Print screen
**| | Home
**| **| End

The Fn key is also used with selected keys on the keyboard to invoke other secondary functions.

Table 23. List of keyboard shortcuts Function key

| Pause/Break
| Toggle scroll lock
| System request
| Open application menu
| Toggle Fn-key lock

Getting help and contacting Dell

Self-help resources

You can get information and help on Dell products and services using these self-help resources:

www.dell.com
My Dell app|
Tips|
Contact Support| In Windows search, type Contact Support, and press Enter.
Online help for operating system| www.dell.com/support/windows
Access top solutions, diagnostics, drivers and downloads, and learn more about your computer through videos, manuals and documents.| Your Dell computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, enter the Service Tag or Express Service Code at www.dell.com/support.

For more information on how to find the Service Tag for your computer, see Locate the Service Tag on your computer.

Dell knowledge base articles for a variety of computer concerns|

1. Go to www.dell.com/support.

2. On the menu bar at the top of the Support page, select
   Support > Knowledge Base.

3. In the Search field on the Knowledge Base page, type the keyword, topic, or model number, and then click or tap the search icon to view the related articles.

Contacting Dell

To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.
NOTE: Availability varies by country/region and product, and some services may not be available in your country/region.
NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog.

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>