OWL LABS MTW300 Meeting Owl 3 360 Degree 1080p Smart Video Conference Camera Instructions
- June 5, 2024
- OWL Labs
Table of Contents
OWL LABS MTW300 Meeting Owl 3 360 Degree 1080p Smart Video Conference
Camera
Safety & Troubleshooting
Safety, compliance, troubleshooting, and other important product information regarding your Meeting OwlM can be found online at www.ovwllabs.com/support.
Power Supply
- For power, use a UL Listed power supply marked “LPS” or Class 2 with output rated 12 VDC, 3 A.
- Model Number: MTW300
- Operating Temperature: 5-30’C Ambient
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the nstructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. if this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interterence by one or more of the following measures
- Reorient or relocate the receiving antenna
- increase the separation between the equipment and receiver
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
- Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation.
IMPORTANT NOTE
Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Country Code selection feature to be disabled for products marketed to the US/CANADA The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co- channel mobile satellite systems. The operation of this device is restricted to indoor use only.
IC Statement
This device contains license-exempt transmitter(s)/receivers) that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS). Operation is subject to the following two conditions:
- this device may not cause interference, and
- this device must accept any interference, including interference that may cause undesired operation of the device
Trademark Notice
2022 Owl Labs Inc. Al Rights Reserved. Owl Labs Inc., Ow Labs, Meeting Owl, Meeting Owl Pro, Meeting Owl 3, Meeting Owl App, the Owl Labs logo, the Meeting Owl logo, the Meeting Owl Pro logo and other Owl Labs Inc. marks are owned by Owl Labs Inc. and may be registered. Apple and the Apple logo are trademarks of Apple Inc., registered in the Us and other countries. App Store is a service mark of Apple Inc. Google, Android, Google Play, and the Google Play logo are trademarks of Google Inc. All other trademarks are the property of their respective owners.
Warranty and Product Return Policy
Owl Labs, Inc. (‘Owl Labs, “We, our, “Us”) warrants to the original purchaser (“You”) that the Meeting Owl 3, Meeting Owl Pro, Meeting HQ, Whiteboard Owl, or Expansion Mic (‘the Product”) shall be free from defects in both materials and workmanship and shall materially conform to Our standard Product doCumentation (found at owllabs.com/support during the Warranty Period. should You notify Us during the Warranty Period (as defined below) that the Product does not conform to the foregoing warranty, We agree, at Our option, to repair or replace the Product free of charge. The Warranty Period Tor the Product iS two (2) years from the date or registration. The email domain of the warranty claim requester must match the registration company domain. We will ask You tO please provide proof of purchase from an authorized Owl Labs reseller with any warranty claim. If the Product has not been registered, proof of purchase will be used to determine warranty start date. If We determine in Our sole discretion that Your warranty claim is valid and we issue a Return Merchandise Authorization (“RMA”) to You, the Product should be returned to Us within fifteen (15) days of Your receipt of the RMA to the location specified by Owl Labs or your Owl Labs authorized reseller. Owl Labs’ warranty is offered exclusively to original purchasers that purchase from an authorized Owl Labs reseller. If Owl Labs customer support determines that You have a valid warranty claim, Owl Labs will pay for shipping and handling of the returned Product. Please package your Product carefully as the Product will be returned to You in the same cosmetic condition it was received by Us. Owl Labs will exercise commercially reasonable efforts to have Your replaced or repaired Product returned to You within four (4) weeks after Our receipt of the returned Product.
Return Procedure
Prior to contacting Owl Labs customer support, please visit
owllabs.com/support to review Our
troubleshooting FAQs, which can provide valuable technical assistance. if You
need additional help, you can find our support contact information at
owllabs.com/support When You contact support,
You may be asked to perform a built-in system test to help diagnose and
confirm the issue. Please have your serial number located on the bottom of the
unit available. If We determine that the Product needs to be returned, an RMA
will be issued. Return the Product to the location specified by Owl Labs
customer support, and display the RMA number on the outside of the shipping
package Ship the Product without any accessories unless instructed otherwise.
Package and ship the product as directed by Owl Labs customer support. Once We
receive the Product, Owl Labs will, at its sole option, either exchange the
Product with a Product that is new, or has been remanufactured and is at least
functionally equivalent to the original Product, repair the Product, or
exchange the Product with a product that is a new and upgraded model which has
at least the equivalent or upgraded function to the original Product. Owl Labs
warrants any replaced, repaired, or remanufactured Product or part for ninety
(90) days from the date of shipment of the Product to You, or the remainder of
the initial warranty period, whichever is longer.
THIS WARRANTY IS VOID IF
THE PRODUCT HAS BEEN DAMAGED BY NEGLIGENCE, ACCIDENT, ACT OF GOD, OR MISHANDLING, OR HAS NOT BEEN OPERATED IN ACCORDANCE WITH THE PROCEDURES DESCRIBED ON OWLLABS.COM/SUPPORT, OR; THE PRODUCT HAS BEEN ALTERED OR REPAIRED BY SOMEONE OTHER THAN OWL LABS OR AN AUTHORIZED SERVICE PARTNER, OR; ADAPTATIONS OR ACCESSORIES OTHER THAN THOSE MANUFACTURED, RECOMMENDED OR PROVIDED BY OWL LABS HAVE BEEN MADE OR USED WITH THE PRODUCT PROCEDURES DESCRIBED ON OWLLABS.COM/SUPPORT, OR; THE PRODUCT HAS BEEN ALTERED OR REPAIRED BY SOMEONE OTHER THAN OWL LABs OR AN AUTHORIZED SERVICE PARTNER, OR; ADAPTATIONS OR ACCESSORIES OTHER THAN THOSE MANUFACTURED, RECOMMENDED OR PROVIDED BY OWL LABS HAVE BEEN MADE OR USED WITH THE PRODUCT, OR; FAILURE TO ADEQUATELY PACKAGE THE PRODUCT FOR TRANSPORTATION, OR; THE SOFTWARE ON THE PRODUCT HAS BEEN REPLACED OR MODIFIED BY ANYONE OTHER THAN OWL LABS OR AN AUTHORIZED SERVICE PARTNER, OR, THE PRODUCT HAS BEEN TAKEN OR USED OUTSIDE OF THE COUNTAY IT WAS PURCHASED, OR; THE PRODUCT’S ORIGINAL SERIAL NUMBER HAS BEEN MODIFIED OR REMOVED; OR THE PRODUCT WAS NOT PURCHASED FROM AN AUTHORIZED OWL LABS RESELLER. NO OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR USE, APPLIES TO THE PRODUCT. OUR MAXIMUM LIABILITY HEREUNDER, REGARDLESS OF THE BASIS OF THE CLAIM, SHALL BE THE AMOUNT PAID BY YOU FOR THE PRODUCT. YOUR SOLE REMEDY AND OUR SOLE OBLIGATION FOR A NON-CONFORMING OR DEFECTIVE PRODUCT SHALL BE THE WARRANTY REMEDIES SET FORTH IN THIS WARRANTY STATEMENT ABOVE. BE THE WARRANTY REMEDIES SET FORTH IN THIS WARRANTY STATEMENT ABOVE. NO OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR USE, APPLIES TO THE PRODUCT. OUR MAXIMUM LIABILITY HEREUNDER, REGARDLESS OF THE BASIS OF THE CLAIM, SHALL BE THE AMOUNT PAID BY YOU FOR THE PRODUCT. YOUR SOLE REMEDY AND OUR SOLE OBLIGATION FOR A NON-cONFORMING OR DEFECTIVE PRODUCT SHALL BE THE WARRANTY REMEDIES SET FORTH IN THIS WARRANTY STATEMENT ABOVE.
Owl Labs shall not be liable for punitive, consequential, special, indirect or incidental damages or expenses of any kind, or loss of revenue, business or property, inconvenience, or interruption in operation experienced by You for any reason, including without limitation due to a malfunction or defect in the purchased Product, regardless whether Owl Labs was aware of the possibility of such damages or issues or was negligent. No warranty service performed on any Product shall extend the applicable Warranty Period except as expressly set forth above. This warranty extends only to the original purchaser and is not assignable or transferable. This warranty and any dispute related thereto is governed by the laws of the Commonwealth of Massachusetts, excluding its conflicts of laws provisions, and is subject to the exclusive jurisdiction of the federal and state courts located in the Commonwealth of Massachusetts, and You hereby agree to submit to the jurisdiction of such courts. Owl Labs, Inc., 33 Somerville Avenue, MA 02143, support@owllabs.com, www.owllabs.com