HIKVISION DS-7732NXI-I416PX Network Video Recorder User Manual

Network Video Recorder
User Manual

Network Video Recorder User Manual

Legal Information

©2021 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version of this Manual at the Hikvision website ( https://www.hikvision.com/ ).
Please use this Manual with the guidance and assistance of professionals trained in supporting the Product.

Trademarks

and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions.
Other trademarks and logos mentioned are the properties of their respective owners.
: The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH ALL FAULTS AND ERRORS”. HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS. YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITY FOR ABNORMAL OPERATIONS, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACKS, HACKER ATTACKS, VIRUS INFECTIONS, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATTER PREVAILS.

Regulatory Information

FCC Information
Please take attention that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning  the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause undesired operation.

EU Conformity Statement
This product and – if applicable – the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, LVD Directive 2014/ 35/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: http://www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: http://www.recyclethis.info .
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

Applicable Model

This manual is applicable to the following models.
Table 1-1 Applicable Model

iDS-7616NXI-12/X
iDS-7600NXI-12/P/X| iDS-7608NXI-12/8P/X
IDS-7616NXI-12/16P/X
iDS-7700NXI-14/X| IDS-7716NXI-14/X
iDS-7732NXI-14/X
iDS-7700NXI-14/16P/X| iDS-7716NXI-14/16P/X
iDS-7732NXI-14/16P/X
iDS-7700NXI-14/S| iDS-7716NXI-14/S
iDS-7732NXI-14/S
iDS-7700NXI-14/16P/S| iDS-7716NXI-14/16P/S
iDS-7732NXI-14/16P/S
iDS-9600NXI-18/X| iDS-9616NXI-18/X
iDS-9600NXI-18/X| iDS-9632NXI-18/X
iDS-9664NXI-18/X
iDS-9600NXI-18/S| iDS-9616NXI-18/S
iDS-9632NXI-18/S
iDS-9664NXI-18/S
iDS-9600NXI-116/X| iDS-9616NXI-116/X
iDS-9632NXI-116/X
iDS-9664NXI-116/X
iDS-96000NXI-116| IDS-96064NXI-116
| IDS-96128NXI-116
iDS-96000NXI-124| iDS-96128NXI-124
iDS-96256NXI-124
iDS-6700NXI-1/8F(B)| iDS-6708NXI-1/8F(B)
iDS-6716NXI-1/16S(B)| iDS-6716NXI-1/16S(B)
iDS-7700NXI-14/16P/16S(B)| iDS-7716NXI-14/16P/16S(B)
iDS-7732NXI-14/16P/16S(B)
iDS-7700NXI-14/16P/X(B)| iDS-7716NXI-14/16P/X(B)
iDS-7732NXI-14/16P/X(B)
IDS-7700NXI-14/16S(B)| iDS-7716NXI-14/16S(B)
iDS-7732NXI-14/16S(B)
iDS-7700NXI-14/X(B)| iDS-7716NXI-14/X(B)
iDS-7732NXI-14/X(B)
iDS-9600NXI-18/4F(B)| iDS-9608NXI-18/4F(B)
iDS-9616NXI-18/4F(B)
iDS-9632NXI-18/4F(B)
iDS-9600NXI-18/8F(B)| iDS-9616NXI-18/8F(B)
iDS-9632NXI-18/8F(B)
iDS-9664NXI-18/8F(B)
iDS-9600NXI-18/X(B)| iDS-9616NXI-18/X(B)
iDS-9632NXI-18/X(B)
iDS-9664NXI-18/X(B)
iDS-9600NXI-18/16S(B)| iDS-9616NXI-18/16S(B)
iDS-9632NXI-18/16S(B)
iDS-9664NXI-18/16S(B)
iDS-9600NXI-116/8F(B)| iDS-9616NXI-116/8F(B)
iDS-9632NXI-116/8F(B)
iDS-9664NXI-116/8F(B)
iDS-9600NXI-116/X(B)| IDS-9616NXI-116/X(B)
| iDS-9632NXI-116/X(B)
---|---
iDS-9664NXI-116/X(B)
iDS-9600NXI-116/16S(B)| iDS-9616NXI-116/16S(B)
IDS-9632NXI-116/16S(B)
IDS-9664NXI-116/16S(B)
iDS-96000NXI-116(B)| iDS-96064NXI-116(B)
iDS-96128NX1-116(B)
iDS-96000NXI-124(B)| iDS-96128NXI-124(B)
iDS-96256NXI-124(B)

Symbol Conventions

The symbols that may be found in this document are defined as follows.

could result in death or serious injury.
Caution| Indicates a potentially hazardous situation which, if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.
Note| Provides additional information to emphasize or supplement important points of the main text.

Safety Instruction

• Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.
• In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region.
• Firmly connect the plug to the power socket. Do not connect several devices to one power adapter. Power off the device before connecting and disconnecting accessories and peripherals.
• Shock hazard! Disconnect all power sources before maintenance.
• The equipment must be connected to an earthed mains socket-outlet.
• The socket-outlet shall be installed near the equipment and shall be easily accessible.
• indicates hazardous live and the external wiring connected to the terminals requires installation by an instructed person.
• Never place the equipment in an unstable location. The equipment may fall, causing serious personal injury or death.
• Input voltage should meet the SELV (Safety Extra Low Voltage) and the LPS (Limited Power Source) according to the IEC62368.
• High touch current! Connect to earth before connecting to the power supply.
• If smoke, odor or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center.
• Use the device in conjunction with an UPS, and use a factory-recommended HDD if possible.
• This product contains a coin/button cell battery. If the battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death.
• This equipment is not suitable for use in locations where children are likely to be present.
• CAUTION: Risk of explosion if the battery is replaced by an incorrect type.
• Improper replacement of the battery with an incorrect type may defeat a safeguard (for example, in the case of some lithium battery types).
• Do not dispose of the battery in fire or a hot oven, or mechanically crush or cut the battery, which may result in an explosion.
• Do not leave the battery in an extremely high temperature surrounding environment, which may result in an explosion or the leakage of flammable liquid or gas.
• Do not subject the battery to extremely low air pressure, which may result in an explosion or the leakage of flammable liquid or gas.
• Dispose of used batteries according to the instructions.
• Keep body parts away from fan blades and motors. Disconnect the power source during servicing.
• Keep body parts away from motors. Disconnect the power source during servicing.

Preventive and Cautionary Tips

Before connecting and operating your device, please be advised of the following tips:

• The device is designed for indoor use only. Install it in a well-ventilated, dust-free environment without liquids.

• Ensure the recorder is properly secured to a rack or shelf. Major shocks or jolts to the recorder as a result of dropping it may cause damage to the sensitive electronics within the recorder.

• The equipment shall not be exposed to dripping or splashing and no objects filled with liquids shall be placed on the equipment, such as vases.

• No naked flame sources, such as lighted candles, should be placed on the equipment.

• The ventilation should not be impeded by covering the ventilation openings with items, such as newspapers, tablecloths, curtains, etc. The openings shall never be blocked by placing the equipment on a bed, sofa, rug or another similar surface.

• For certain models, ensure the correct wiring of the terminals for connection to an AC mains supply.

• For certain models, the equipment has been designed, when required, modified for connection to an IT power distribution system.

• identifies the battery holder itself and identifies the positioning of the cell(s) inside the battery holder.

• + identifies the positive terminal(s) of equipment that is used with, or generates a direct current.
  + identifies the negative terminal(s) of equipment that is used with, or generates direct current.

• Keep a minimum 200 mm (7.87 inch) distance around the equipment for sufficient ventilation.

• For certain models, ensure the correct wiring of the terminals for connection to an AC mains supply.

• Use only power supplies listed in the user manual or user instruction.

• The USB port of the equipment is used for connecting to a mouse, keyboard, USB flash drive, or Wi-Fi dongle only.

• Use only power supplies listed in the user manual or user instruction.

• Do not touch the sharp edges or corners.

• When the device is running above 45 °C (113 °F), or its HDD temperature in S.M.A.R.T. exceeds the stated value, please ensure the device is running in a cool environment, or replace HDD(s) to make the HDD temperature in S.M.A.R.T. below the stated value.

Chapter 1 Basic Operation

1.1 Activate Your Device
1.1.1 Default User and IP Address

• Default administrator account: admin.
• Default IPv4 address: 192.168.1.64.

1.1.2 Activate via Local Menu
For first-time access, you have to set an admin password to activate your device. No operation is allowed before activation. You can also activate the device via web browser, SADP or client software. Steps

1.  Enter the admin password twice.

Warning We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in a high-security system, changing the password monthly or weekly can better protect your product.

2. Enter a password to activate network cameras that are connected to the device.
3. Click OK.

Note
After the device is activated, you should properly keep the password.
What to do next
Follow the wizard to set basic parameters.

• There are methods to reset your password when you forget. You have to configure at least one password resetting method after activation.
• For Hik-Connect configuration, refer to Configure Hik-Connect for details.

1.1.3 Activate via SADP
SADP software is used for detecting the online device, activating the device, and resetting its password.
Before You Start
Get the SADP software from the supplied disk or the official website, and install the SADP according to the prompts.
Steps

1. Connect your video recorder power supply to an electrical outlet and turn on it.

2.  Run the SADP software to search the online recorders.

3. Check the recorder status from the device list, and select the inactive recorder.

4. Create and input the new password in the password field, and confirm the password.
   Note
   We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in a high-security system, changing the password monthly or weekly can better protect your product.

5. Click Activate.

1.1.4 Activate via Client Software
The client software is versatile video management software for multiple kinds of devices.
Before You Start
Get the client software from the supplied disk or the official website, and install the software according to the prompts.
Steps

1. Run the client software and the control panel of the software pops up, as shown below.

2.  Click Device Management to enter the Device Management interface, as shown below.

3. Check the recorder status from the device list, and select an inactive recorder.

4. Click Activate to pop up the Activation interface.

5. Create a password and input the password in the password field, and confirm the password.
   Note
   We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in a high-security system, changing the password monthly or weekly can better protect your product.

6. Click OK to start activation.

7. Click Modify Netinfo to pop up the Network Parameter Modification interface, as shown below.

8. Change the recorder IP address to the same subnet with your computer.
   – Modify the IP address manually.
   – Check Enable DHCP.

9. Input the password to activate your IP address modification.

1.1.5 Activate via Web Browser
You can get access to the recorder via web browser. You may use one of the following web browsers: Internet Explorer 6.0 and above, Apple Safari, Mozilla Firefox, and Google Chrome. The supported resolutions include 1024 × 768 and above.
Steps

1. Enter the IP address in web browser, and then press Enter. The default IP address is 192.168.1.64.

2. Set the password for the admin user account.
   Note
   We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in a high-security system, changing the password monthly or weekly can better protect your product.

3. Click OK.

1.2 Configure TCP/IP
TCP/IP must be properly configured before operating your device over a network. Both IPv4 and IPv6 are available.
Steps

1. Go to System → Network → TCP/IP .

2. Select Working Mode as Net-Fault Tolerance or Multi-Address Mode.
   Net-Fault Tolerance
   The two NIC cards use the same IP address, and you can select the main NIC to LAN1 or LAN2.
   In this way, in case of one NIC card failure, the device will automatically enable another standby NIC card so as to ensure the normal running of the system.
   Multi-Address Mode
   The parameters of the two NIC cards can be configured independently. You can select LAN1 or LAN2 under Select NIC for parameter settings. Select one NIC card as the default route. When the system connects with the extranet, the data will be forwarded through the default route.

3. Click IPv4 or IPv6 as you required.

4. Optional: Check Enable DHCP to obtain IP settings automatically if a DHCP server is available on the network.

5. Set related parameters.
   Note
   The valid MTU value range is from 500 to 1500.

6. Click Apply.

1.3 Configure HDD
Ensure the video recorder storage media is well. You can install at least one HDD and initialize it, or create a RAID and initialize it.
1.4 Add Network Camera
Before you can get live video or record the video files, you must add the network cameras to the connection list of the device.
Before You Start
Ensure the network connection is valid and correct and the IP camera to add has been activated.
Steps

1. Click on the main menu bar.
2. Click the Custom Add tab on the title bar.
3. Enter IP address, protocol, management port, and other IP camera information to add.
4. Enter the login user name and password of the IP camera.
5. Click Add to finish the adding of the IP camera.
6. Optional: Click Continue to Add to continue to add additional IP cameras.

1.4.1 Add Automatically Searched Online Network Camera
Steps

1. Click on the main menu.
2. Click the Number of Unadded Online Devices at the bottom.
3. Select the automatically searched online network cameras.
4. Click Add to add the camera which has the same login password as the video recorder.

Note If the network camera to add has not been activated, you can activate it in the network camera list of the camera management interface.

1.4.2 Add Network Camera Manually
Before you view live video or record video files, you must add network cameras to the device.
Before You Start
Ensure the network connection is valid and correct, and the network camera is activated.
Steps

1. Click on the main menu.

2. Click Custom Add.

3. Set the parameters. For example, IP Camera Address, Protocol, etc.
   Note
   Management port ranges from 1 to 65535.

4. Optional: Check Use Channel Default Password to use the default password to add the camera.

5. Optional: Check Enable IP Camera Time Sync to synchronize the time of the connected IP camera automatically. For details, refer to IP Camera Time Sync.

6. Optional: Check Use Default Port to use the default management port to add the camera. For
   SDK service, the default port value is 8000. For enhanced SDK service, the default value is 8443.
   Note
   The function is only available when you use the HIKVISION protocol.

7. Optional: Check Verify Certificate to verify the camera with the certificate. A certificate is a form of identification for the camera that provides more secure camera authentication. It requires importing the network camera certificate to the device first when you use this function. For details, refer to Import Network Camera Certificate.
   Note
   The enhanced SDK service is only available when you use the HIKVISION protocol.

8. Optional: Click Search to search other network cameras.

9. Optional: Click Continue to Add to add other network cameras.

10. Click Add.

1.4.3 Add Network Camera Through PoE
The PoE interfaces enable the device system to pass electrical power safely, along with data, on Ethernet cabling to the connected PoE cameras. Supported PoE camera number varies with device module. If you disable the PoE interface, you can also connect to the online network cameras. And the PoE interface supports the Plug-and-Play function.

Add PoE Camera
Steps

1. Go to Camera → Camera → PoE Settings.

2. Enable or disable long network cable mode by selecting Long Distance or Short Distance.
   Long Distance
   Long-distance (100 to 300 meters) network transmissions via PoE interface.
   Short Distance
   Short-distance (< 100 meters) network transmission via PoE interface.
   Note
   The PoE ports are enabled with the short-distance mode by default.
   The bandwidth of IP camera connected to the PoE via long network cable (100 to 300 meters) cannot exceed 6 MP.
   The allowed max. long network cable may be less than 300 meters depending on different IP camera models and cable materials.
   When the transmission distance reaches 100 to 250 meters, you must use the CAT5E or CAT6 network cable to connect with the PoE interface.
   When the transmission distance reaches 250 to 300 meters, you must use the CAT6 network cable to connect with the PoE interface.

3. Click Apply.

4. Connect PoE cameras to device PoE ports with network cables.

5. Go to Camera → Camera → IP Camera to view the camera images and information.

Add Non-PoE Network Camera

You can disable the PoE interface by selecting the manual while the current channel can be used as a normal channel and the parameters can also be edited.
Steps

1. Go to Camera → Camera → IP Camera.

2. Position the cursor on a window with no linked network camera and click .

3. Select Adding Method as Manual.
   Plug-and-Play
   The camera is physically connected to the PoE interface. Its parameters cannot be edited. You can go to System → Network → TCP/IP to change IP address of PoE port. Manual
   Add IP camera without physical connection via a network.

4. Enter IP address, User Name, and Password.

5. Click OK.

1.4.4 Add Network Camera via Customized Protocol
For network cameras that are not using standard protocols, you can configure customized protocols to add them. The system provides 8 customized protocols.
Steps

1. Click on the main menu.

2. Go to More Settings → Protocol.

3.  Set protocol parameters.
   Type
   The network camera adopting custom protocol must support getting stream through standard RTSP.
   Path
   Contact the manufacturer of the network camera for the URL (Uniform Resource Locator) of getting mainstream and sub-stream.
   Note
   The protocol type and the transfer protocol must be supported by the network camera to add.

4. Click OK.

5. Click Custom Add to add cameras.

6. Set the parameters.

7. Click OK.

1.5 Connect to Platform
1.5.1 Configure ISUP
SDK is based on Intelligent Security Uplink Protocol (ISUP). It provides APIs, library files, and commands for the third-party platform to access devices such as NVRs, speed domes, DVRs, network cameras, mobile NVRs, mobile devices, decoding devices, etc. With this protocol, the third-party platform can realize functions like live view, playback, two-way audio, PTZ control, etc.
Steps

1. Go to System → Network → Advanced → Platform Access.

2.  Select Access Type as ISUP.

3. Check Enable.
   Note
   Enabling ISUP will disable other platform access.

4. Set the related parameters.
   Server Address
   The platform server IP address.
   Server Port
   The platform server port, ranges from 1024 to 65535. The actual port shall be provided by the platform.
   Device ID
   Device ID shall be provided by the platform.
   Version
   ISUP protocol version, only V5.0 is available.
   Encryption Password
   An encryption password is required when using ISUP V5.0 version, it provides more secure communication between the device and platform. Enter it for verification after the device is registered to the ISUP platform. It cannot be empty, or “ABCDEF”.

5. Click Apply to save the settings and restart the device.
   What to do next
   You can see the registration status (online or offline) after the device is restarted.

1.5.2 Configure Hik-Connect
Hik-Connect provides a mobile phone application and platform service to access and manage your video recorder, which enables you to get convenient remote access to the surveillance system.
Steps

1. Go to System → Network → Advanced → Platform Access.
2. Check Enable to activate the function. Then the service terms will pop up.

1. Enter Verification Code.
2. Scan the QR code to read the service terms and privacy statement.

3. Check The Hik-Connect service will require Internet access. Please read the Service Terms and Privacy Statement before enabling the service. if you agree with the service terms and privacy statement.
4. Click OK.

Note

• Hik-Connect is disabled by default.
• The verification code is empty by default. It must contain 6 to 12 letters or numbers, and it is case-sensitive.

3. Optional: Configure the following parameters.

• Check Custom and enter Server Address as your desire.
• Check Enable Stream Encryption, then verification code is required for remote access and live view.
• Check Time Sync, and the device will sync time with Hik-Connect instead of NTP server.
  4. Bind your device with a Hik-Connect account.
  1)  Use a smart phone to scan the QR code, and download the Hik-Connect app. You can also download it from https://appstore.hikvision.com , or the QR code below. Refer to HikConnect Mobile Client User Manual for details.

https://www.hik-connect.com/views/qrcode/hc/index.html

2. Use Hik-Connect to scan the device QR, and bind the device.

Note
If the device is already bound with an account, you can click Unbind to unbind with the current account.
5. Click Apply.
What to do next
You can access your video recorder via Hik-Connect.

Chapter 2 Camera Settings

2.1 View Camera Error Information
Camera error information of each channel can be accessed.
If an exception occurs, camera error information of individual channel(s) will be provided on the screen. Go to Camera → IP Camera, move the cursor to a window, and click to edit the parameters of the different channel(s).

2.2 Configure Image Parameters
You can customize image parameters, including day/night switch, backlight, contrast, and saturation in Camera → Display .
Image Settings
Customize the image parameters including brightness, contrast, and saturation.
Exposure
Set the camera exposure time (1/10000 to 1 sec). A larger exposure value results in a brighter image.
Day/Night Switch
Set the camera to day, night, or auto switch mode according to time or the surrounding illumination condition. When the light diminishes at night, the camera can switches to night mode with high quality black and white image.
Backlight
Set the camera’s wide dynamic range (0 to 100). When the surrounding illumination and the object have large differences in brightness, you can set the WDR value to balance the brightness level of the whole image.
Image Enhancement
For optimized image contrast enhancement that reduces noise in video stream.
2.3 Configure OSD
You can configure the OSD (On-screen Display) for the camera, including date/time, camera name, etc.
Steps

1. Go to Camera → Display.
2. Select a camera as your desire.
3. Edit name in Camera Name.
4. Check Display Name, Display Date and Display Week to show the information on the image.
5. Set the date format, time format, and display mode.
6. Drag the text frame on the preview window to adjust the OSD position.
7. Click Apply.

2.4 Configure Privacy Mask
The privacy mask protects personal privacy by concealing parts of the image from kive view or recording with a masked area.
Steps

1. Go to Camera → Privacy Mask.
2. Select a camera to set a privacy mask.
3. Check Enable.
4. Draw a zone on the window. The zone will be marked by different frame colors.

Note

• Up to 4 privacy masks zones can be configured and the size of each area can be adjusted.
• You can clear the configured privacy mask zones on the window by clicking the corresponding clear zone 1 to 4 icons on the right of the window, or click Clear All to clear all zones.

5. Click Apply.
2.5 IP Camera Time Sync
The device can automatically synchronize the time othe f connected IP camera after enabling this function.

Steps

1. Go to Camera → Camera → IP Camera.
2.  Position the cursor on the window of the IP camera and click .
3. Check Enable IP Camera Time Sync.
4. Click OK.
5. Optional: All IPC channels can be enabled/disabled with shortcuts.
   1. Go to Maintenance → System Service → More Settings .

2. Click Time Sync Configuration, select Enable IPC Time Sync or Disable IPC Time Sync to enable/disable scheduled time sync for all IPC/IoT channels.

Note
This function is only available for the admin user.
2.6 Import Network Camera Certificate
Import the network camera certificate to the video recorder.
Steps

1. Log in the network camera via web browser.
2. Go to Configuration → Network → Advanced Settings → HTTPS on the web browser to export its certificate.
3. Click Export at Export Certificate to save the certificate.
4. Log in the video recorder by web browser.
5. Go to Configuration → System → Security → Trusted Root Certification Authorities → Import.
6. Click Import to import the network camera certificate.

2.7 Import/Export IP Camera Configuration Files
The IP camera information, including the IP address, manage port, password of admin, etc., can be saved in Microsoft Excel format and backed up to the local device. The exported file can be edited on a PC, including adding or deleting the content, and copying the setting to other devices by importing the Excel file to it.
Before You Start
When importing the configuration file, connect the storage device that contains the configuration file to the device.
Steps

1. Go to Camera → IP Camera Import/Export .
2. Click IP Camera Import/Export, and the detected external device contents appear.
3.  Export or import the IP camera configuration files.
   – Click Export to export the configuration files to the selected local backup device.
   – To import a configuration file, select the file from the selected backup device and click Import.

Note
After the importing process is completed, you must reboot the device to activate the settings.
2.8 Save Camera VCA Data
After saving camera VCA data to your device, you will be able to search the camera VCA data.
Go to Storage → Advanced to enable the function.
2.9 Upgrade IP Cameras
The IP camera can be remotely upgraded through the device.
Before You Start
Ensure you have inserted the USB flash drive to the device, and it contains the IP camera upgrade firmware.
Steps

1. On the camera management interface, select a camera.
2. Go to More Settings → Upgrade.
3. Select the firmware upgrade file from the USB flash drive.
4. Click Upgrade.
   The IP camera will reboot automatically after the upgrading completes.

Chapter 3 Live View

Live view displays the video image getting from each camera in real time.
3.1 Start Live View
Click on the main menu bar.

• Select a window and double-click a camera from the channel list to play the live image of the camera.
• Double click a window to view it in single-screen mode. Double click again to exit single-screen mode.
• Use the toolbar at the playing window bottom to realize the capture, instant playback, audio on/ off, digital zoom, live view strategy, show information and start/stop recording, etc.

Note
Click at the lower right corner to stop all-day continuous recordings.

• Click to start/stop auto-switch. The screen will automatically switch to the next one.

• Single click to enable VCA information display. Double click to disable VCA information display.
  Note
  Click at the lower right corner to enable/disable VCA information display for all channels. VCA information of 16 channels (maximum) is available.

• Move the cursor to a window, and right-click your mouse to display the shortcut menu of the window. The shortcut menu will be different according to the window.

Network Video Recorder User Manual
Note
If an exception occurs, error information will be displayed on the screen. Click   to edit the parameters of the different channel(s).
3.2 Configure Live View Settings
Live View settings can be customized. You can configure the output interface, dwell time for screen to be shown, mute or turning on the audio, the screen number for each channel, etc.
Steps

1. **Go to System → Live View → General.

**

2. Configure the live view parameters.
   Video Output Interface
   Select the video output to configure.
   Live View Mode
   Select the display mode for Live View, e.g., 22, 15, etc.
   Dwell Time
   The time in seconds to wait between switching of cameras when using auto- switch in Live View.
   Enable Audio Output
   Enable/disable audio output for the selected video output.
   Volume
   Adjust the Live View volume, playback and two-way audio for the selected output interface.
   Event Output
   Select the output to show event video.
   Full-Screen Monitoring Dwell Time Set the time in seconds to show alarm event screen.

3. Click OK.

3.3 Configure Auto-Switch of Cameras
You can set the auto-switch of cameras to play in different display modes.
Steps

1. Go to System → Live View → General.

2. Set Video Output Interface, Live View Mode, and Dwell Time.
   Video Output Interface
   Select the video output interface.
   Live View Mode
   Select the display mode for live view, e.g., 22, 15, etc.
   Dwell Time
   The time in seconds to dwell between switching of cameras when enabling auto- switch. The range is from 5s to 300s.

3. Go to View Settings to set the view layout.

4. Click OK to save the settings.

3.4 Configure Live View Layout
Live view displays the video image getting from each camera in real time.
3.4.1 Configure Custom Live View Layout
Steps

1. Go to System → Live View → View.

2. Click Set Custom Layout.

3. Click + on the Custom Layout Configuration interface.

4. Edit the layout name.

5. Select a window division mode from the toolbar.

6. Select multiple windows and click to joint the windows. The selected windows must be in a rectangle area.

7. Click Save.
   The successfully configured layout is displayed in the list.

8. Optional: Select a live view layout from the list and click to edit the name, or click**X** to delete the name.

3.4.2 Configure Live View Mode
Steps

1. Go to System → Live View → View .

2. Select the video output interface.

3. Select a layout or custom layout from the toolbar.

4. Select a division window, and double-click on a camera in the list to link the camera to the window.
   Note
   ● You can also click-and-drag the camera to the desired window on the Live View interface to set the camera order.
   ● You can enter the number in the text field to quickly search the camera from the list.

5. Click Apply.

6. Optional: Click to start live view for all channels, or click to stop all live view channels.

3.5 Configure Channel-Zero Encoding
Enable the channel-zero encoding when you need to get a remote view of many channels in real-time from a web browser or CMS (Client Management System) software, in order to decrease the bandwidth requirement without affecting the image quality.
Steps

1. Go to System → Live View → Channel-Zero.

2. Check Enable Channel-Zero Encoding.

3. Configure Frame Rate, Max. Bitrate Mode, and Max. Bitrate.
   Note
   The higher frame rate and bitrate require higher bandwidth.

4. Click Apply.
   You can view all the channels on one screen via CMS or web browser.

3.6 Main and Auxiliary Ports Strategy
There are five video output types: HDMI, VGA, LCD, HDMI2, and CVBS. Priority of video outputs: HDMI > VGA/LCD > HDMI2.
You can click ** in Live View mode, or go to System → General to switch the main/auxiliary port For the iDS-9600NXI-I8/4F(B) series, HDMI1 and VGA are simultaneous output, HDMI1, VGA, HDMI2, CVBS cannot provide video output at the same time. When HDMI1, HDMI2, VGA, and CVBS are all connected, CVBS does not provide video output, the main port is HDMI2, and the aux port is HDMI1 and VGA. You can enable CVBS in System → General, it requires switching menu output mode to HTMI2, and disabling HDMI1/VGA. For other series, the following table shows the main and auxiliary port’s strategy when video cables for HDMI, HDMI2, and VGA are connected.
Main port**
All operations are available for the main port.

Aux port
You can switch to the aux port to do some basic operations, like playback, and switching live view images.
Third port
You can only preview the camera images in the third port.

Table 3-1 Main and Auxiliary Ports Strategy

HDMI/VGA/LCD
simultaneous output| Menu output mode| HDMI| HDMI2| VGA/LCD
---|---|---|---|---
On| Auto| Main port| Aux port| Main port
Off| Auto| Main port| Aux port| Third port
On| HDMI2| Aux port| Main port| Aux port
Off| HDMI2| Aux port| Main port| Third port
On| HDMI/VGA/LCD| Main port| Aux port| Main port
Off| VGA/LCD| Aux port| Third port| Main port
HDMI| Main port| Third port| Aux port

3.7 Digital Zoom
Digital Zoom zooms into the live image in different magnifications (1x to 16x).
Steps

1. Start live view.
2. Click from the toolbar.
3. Move the sliding bar or scroll the mouse wheel to zoom in/out the image to different magnifications (1x to 16x).

3.8 Fisheye View
The device supports the fisheye camera expansion in Live View or playback mode.
Before You Start

• The fisheye expansion view feature is supported only by certain models.
• The connected camera must support the fisheye view.

Steps

1. Start live view, click to enter the fisheye expansion mode.
2. Select the expansion view mode.

Table 3-2 Fisheye View Icon Description

panorama view.
PTZ Expansion ( )| The PTZ Expansion is the close-up view of
some defined areas in the fisheye view or
panorama expansion. It supports the
electronic PTZ function also called ePTZ.| Radial Expansion ( )| In radial expansion mode, the whole wide-angle view of the fisheye camera is displayed. This view mode is called Fisheye View because it approximates the vision of a fish’s
convex eye. The lens produces curvilinear
images of a large area while distorting the
perspective and angles of objects in the image.

3.9 3D Positioning
3D Positioning zooms in/out a specific live image area.
Steps

1.  Start live view, and click .
2. Zoom in/out the image.
   – Zoom in: Click on the desired position in the video image and drag a rectangle area in the lower right direction to zoom in.
   – Zoom out: Drag a rectangle area in the upper left direction to move the position to the center and enable the rectangle area to zoom out.

3.10 Live View Strategy
Steps

1. In the live view mode, click to enter the digital zoom operation interface in full-screen mode.
2. Select the live view strategy to Real-time, Balanced or Fluency.

3.11 Facial Recognition
You can enter facial recognition interface to view real-time facial recognition and stranger recognition results.
Before You Start
Ensure you have configured facial detection and face picture comparison function, refer to Face Picture Comparison for details.

Steps

1. Go to the live view interface, and click in the toolbar.

2. Click, , or to set window division.

3. Select a window as you desired.

4. Double click a camera from the camera list on the left bottom.

5. Click Records to view the real-time facial recognition records of the selected camera. The records will also be shown in the window on the right. You can view the facial detection number at the top, including the total number, succeeded number, and failed number.

6. Optional: For the unregistered face picture, you can double-click it in the records list, and add it to the face picture library.
   Note
   For guest and operator users, it requires Local Parameters Settings permission to add unregistered face pictures to the face picture library.

7. Optional: Click Check-in to view face picture library check-in record, including Total No., Checked In and Unchecked In.

8. Optional: Click on the upper right corner to configure the display settings as you desired.

9. Optional: Click on the upper right corner to search and export records.

1. Set the search parameters as you desired.
2. Click Search.
3. Click Export Attendance Record or Export Check-in Record.

Note

• Ensure you have inserted a USB flash drive before export.
• You can click a record to review the attendance information of this individual in the calendar.
• For guest and operator users, it requires “Local Video Export permission” (in “Camera Permission”) to search and export records.

3.12 PTZ Control
3.12.1 Configure PTZ Parameters
Follow these procedures to set the PTZ parameters. The PTZ parameters configuration must be done before you can control the PTZ camera.
Steps

1. Click on the quick settings toolbar of the PTZ camera.

2. Click PTZ Parameters Settings to set the PTZ parameters.

3. Edit the PTZ parameters.
   Note
   All the parameters should exactly match the PTZ camera parameters.

4. Click OK to save the settings.

3.12.2 Set a Preset
Presets record the PTZ position and the status of zoom, focus, iris, etc. You can call a preset to quickly move the camera to the predefined position.

Steps

1. Click on the quick settings toolbar of the PTZ camera’s live view.

2. Click directional buttons to wheel the camera to a location.

3. Adjust the zoom, focus and iris status.

4. Click in the lower right corner of Live View to set the preset.

5. Select preset No. (1 to 255) from the drop-down list.

6. Enter the preset name.

7. Click Apply to save the preset.

8. Optional: Click Cancel to cancel the location information of the preset.

9. Optional: Click in the lower right corner of Live View to view the configured presets.

3.12.3 Call a Preset
A preset enables the camera to point to a specified position such as a window when an event takes place.

Steps

1. Click on the quick settings toolbar of the PTZ camera’s Live View.
2. Click in the lower right corner of Live View to set the preset.
3. Select the preset No. from the drop-down list.
4. Click Call to call it, or click in the lower right corner of Live View, and click the configured preset to call it.

3.12.4 Set a Patrol
Patrols can be set to move the PTZ to key points and have it stay there for a set duration before moving on to the next key point. The key points correspond to the presets.

Steps

1. Click on the quick settings toolbar of the PTZ camera’s live view.

2. Click Patrol to configure patrol.

3. Select patrol No.

4. Click Set.

5. Click to add a key point to the patrol.

1. Configure key point parameters.
   Preset
   Determines the order the PTZ will follow while cycling through the patrol.
   Speed
   Defines the speed the PTZ will move from one key point to the next.
   Duration
   Refers to the duration to stay at the corresponding key point.
2. Click Apply to save the key points to the patrol.

6. Another operation is as follows.
   Table 3-3 Operation Description Operation| Description| Operation| Description
   ---|---|---|---
   | Select a key point to delete.| | Edit the added key point.
   | Adjust the key point order| | Adjust the key point order
7. Click Apply to save the patrol settings.

3.12.5 Call a Patrol
Calling a patrol makes the PTZ move according to the predefined patrol path.
Steps

1. Click on the quick settings toolbar of the PTZ camera’s live view.

2. Click Patrol on the PTZ control panel.

3. Select a patrol.

4. Click Call to start the patrol.

5. Optional: Click Stop to stop the patrol.

3.12.6 Set a Pattern
Patterns can be set by recording the movement of the PTZ. You can call the pattern to make the PTZ move according to the predefined path.

Steps

1. Click on the quick settings toolbar of the PTZ camera’s live view.

2. Click Pattern to configure a pattern.

3. Select pattern No.

4. Set the pattern.

1. Click Record to start recording.
2. Click corresponding buttons on the control panel to move the PTZ camera.
3. Click Stop to stop recording. The PTZ movement is recorded as the pattern.

3.12.7 Call a Pattern
Follow the procedure to move the PTZ camera according to the predefined patterns.

Steps

1. Click on the quick settings toolbar of the PTZ camera’s live view.

2. Click Pattern to configure the pattern.

3. Select a pattern.

4. Click Call to start the pattern.

5. Optional: Click Stop to stop the pattern.

3.12.8 Set Linear Scan Limit
Linear Scan triggers a scan in the horizontal direction in the predefined range.
Before You Start
Make sure the connected IP camera supports the PTZ function and is properly connected.

Note
This function is supported only by certain models.

Steps

1. Click on the quick settings toolbar of the PTZ camera’s live view.
2. Click directional buttons to wheel the camera to a location, and click Left Limit or Right Limit to link the location to the corresponding limit.

Note
The speed dome linear scans from the left limit to the right limit, and you must set the left limit on the left side of the right limit. Also, the angle from the left limit to the right limit must be not greater than 180º.

3.12.9 One-Touch Park
Certain speed dome models can be configured to start a predefined park action (scan, preset, patrol, etc.) automatically after a period of inactivity (park time).
Before You Start
Before operating this function, make sure the connected camera supports linear scan and is in HIKVISION protocol.

Steps

1. Click on the quick settings toolbar of the PTZ camera’s live view.

2. Click Park (Quick Patrol), Park (Patrol 1), or Park (Preset 1) to activate the park action.
   Park (Quick Patrol)
   The dome starts patrolling from the predefined preset 1 to preset 32 in order after the park time. Undefined presets will be skipped.
   Park (Patrol 1)
   The dome starts moving according to the predefined patrol 1 path after the park time.
   Park (Preset 1)
   The dome moves to the predefined preset 1 location after the park time.
   Note
   The parking time can be set only via the speed dome configuration interface. The default value is 5s by default.

3. Optional: Click Stop Park (Quick Patrol), Stop Park (Patrol 1), or Stop Park (Preset 1) to inactivate it.

3.12.10 Auxiliary Functions
You can operate the auxiliary functions including light, wiper, 3D positioning, and center on the PTZ control panel.
Before You Start
Make sure the connected IP camera supports the PTZ function and is properly connected.

Steps

1. Click on the quick settings toolbar of the PTZ camera’s live view. The PTZ control panel displays on the right of the interface.

2.  Click Aux Function.

3. Click the icons to operate the aux functions. See the table for the icon descriptions.
   Table 3-4 Description of Aux Functions Icons

   ---

Chapter 4 Recording and Playback

4.1 Recording
4.1.1 Configure Recording Parameters
Configure Video Parameters
Go to Camera → Video Parameters.
Main Stream

The mainstream refers to the primary stream that affects data recorded to the hard disk drive and will directly determine your recording quality and image size. Compared with the sub-stream, the mainstream can provide a higher quality video with a higher resolution and frame rate.

Frame Rate (FPS – Frames per Second)
It refers to the number of frames captured each second. A higher frame rate is advantageous when there is movement in the video stream, as it maintains image quality throughout.
Resolution
Image resolution is a measure of how much detail a digital image can hold. The greater the resolution, the greater the level of detail. Resolution can be specified as the number of pixel columns (width) by the number of pixel rows(height), e.g., 1024 × 768.
Bitrate Type
The bit rate (in kbit/s or Mbit/s) is often referred to as speed, but actually defines the number of bits/time unit rather than distance/time unit. Two types including variable or constant are available.
Enable H.265+
H.265+ is an optimized encoding technology based on the standard H.265/HEVC compression. With H.265+, the video quality is almost the same as that of H.265/HEVC but with less transmission bandwidth and storage capacity required.

Note

• A higher resolution, frame rate and bit rate setting will offer you better video quality, but it will also require more internet bandwidth and use more storage space on the hard disk drive.
• H.265+ encoding technology is only available for certain models.

Sub-Stream
Sub-stream is a second code that runs alongside the mainstream. It allows you to reduce the outgoing internet bandwidth without sacrificing your direct recording quality.
Sub-stream is often exclusively used by apps to view live video. Users with limited internet speeds may benefit most from this setting.
Video Quality
Set the video quality as you desire. The higher video quality results in more storage space requirements.

Configure Advanced Parameters
Steps

1. Go to Storage → Schedule → Record.
2. Check Enable Schedule to enable scheduled recording.
3. Click Advanced to set the advanced parameters.

Record Audio
Enable or disable audio recording.
Pre-record
The time you set to record before the scheduled time or event. For example, when an alarm triggers the recording at 10:00, and if you set the pre-record time as 5 seconds, the camera records at 9:59:55.
Post-record
The time you set to record after the event or the scheduled time. For example, when an alarm triggered recording ends at 11:00, and if you set the post- record time as 5 seconds, it records till 11:00:05.
Stream Type
Main stream and sub-stream are selectable for recording. When you select sub- stream, you can record for a longer time with the same storage space.
Expired Time
The expired time is the period for a recorded file to be kept in the HDD. When the deadline is reached, the file will be deleted. If you set the expired time to 0, the file will not be deleted. The actual keeping time for the file should be determined by the capacity of the HDD.
Redundant Record/Capture
By enabling redundant record or capture you save the record and captured picture in the redundant HDD.

4.1.2 Enable H.265 Stream Access
The device can automatically switch to the H.265 stream of IP camera (which supports H.265 video format) for the initial access.
Go to Camera → More Settings → H.265 Auto Switch Configuration to enable the function.

4.1.3 ANR
ANR (Automatic Network Replenishment) can automatically enable the SD card of the network camera to save the video in the condition of network disconnection and can synchronize data after the network is recovered.

Before You Start

• Ensure the network connection between your device and network cameras is valid and correct.
• Ensure the network camera has been installed with an SD card.

Steps

1. Log in your device via web browser and go to Configuration → Storage → Schedule Settings → Advanced.
2. Check Enable ANR.
3. Click OK.

4.1.4 Manual Recording
You can click to manually start/stop recording videos at live view.
4.1.5 Configure Recording Schedule
The camera would automatically start/stop recording according to the configured recording schedule.

Before You Start

• Ensure you have installed the HDDs to the device or added the network disks before storing the video files, pictures, and log files.
• Before enabling Motion, Alarm, M | A (motion or alarm), M & A (motion and alarm), and Event triggered recording and capture, you must configure the motion detection settings, alarm input settings, and other events as well. Refer to VCA Event Alarm for details.

Steps

1. Go to Storage → Schedule → Record.

2. Select a camera.

3. Check Enable Schedule.

4. Select a recording type.
   Continuous
   Scheduled recording.
   Event
   Recording triggered by all event triggered alarm.
   Motion
   Recording triggered by motion detection.
   Alarm
   Recording triggered by alarm.
   M/A
   Recording triggered by either motion detection or alarm.
   M &A
   Recording triggered by motion detection and alarm.
   POS
   Recording triggered by POS and alarm.

5. Drag the cursor on time bar to set the record schedule.
   Note
   • You can repeat the above steps to set a schedule recording or capture for each day in the week.
   • Continuous recording is applied to each day by default.

6. Optional: Copy the recording schedule to another camera (s).

1. Click Copy to.
2. Select camera(s) to duplicate with the same schedule settings.
3. Click OK.

7. Click Apply.

4.1.6 Configure Continuous Recording
The device can continuously record the video within the configured time schedule.
Steps

1. Go to Camera → Encoding Parameters → Recording Parameters.
2. Set the continuous mainstream/sub-stream recording parameters for the camera.
3. Go to Storage → Recording Schedule.
4. Drag the mouse on the time bar to set the continuous recording schedule. Refer to Configure Recording Schedule for details.

4.1.7 Configure Motion Detection Triggered Recording
You can configure the recording triggered by the motion detection event.
Steps

1. Go to System → Event → Normal Event → Motion Detection.

2. Configure the motion detection and select the channel (s) to trigger the recording when a motion
   event occurs. Refer to Configure Linkage Actions for details.

3. Go to Camera → Encoding Parameters → Recording Parameters.

4. Set the event main stream/sub-stream recording parameters for the camera.

5. Go to Storage → Recording Schedule.

6. Select the recording type to Motion.

7. Drag the mouse on the time bar to set the motion detection recording schedule. Refer to Configure Recording Schedule for details.

4.1.8 Configure Event Triggered Recording
You can configure the recording triggered by the motion detection, motion detection, and alarm, face detection, vehicle detection, line crossing detection, etc.
Steps

1. Go to System → Event.
2. Configure the event detection and select the channel(s) to trigger the recording when an event occurs. Refer to Event for details.
3. Go to Camera → Encoding Parameters → Recording Parameters.
4. Set the event main stream/sub-stream recording parameters for the camera.
5. Go to Storage → Recording Schedule.
6. Select the recording type to Event.
7. Drag the mouse on the time bar to set the event detection recording schedule. Refer to Configure Recording Schedule for details.

4.1.9 Configure Alarm Triggered Recording
You can configure the recording triggered by motion detection, face detection, vehicle detection, line crossing detection, etc.
Steps

1. Go to System → Event → Normal Event → Alarm Input.

2. Configure the alarm input and select the channel(s) to trigger the recording when an alarm occurs.
   Refer to Event for details.

3. Go to Camera → Encoding Parameters → Recording Parameters.

4. Set the event main stream/sub-stream recording parameters for the camera.

5. Go to Storage → Recording Schedule.

6. Select the recording type to Alarm.

7. Drag the mouse on the time bar to set the alarm recording schedule. Refer to Configure Recording Schedule for details.

4.1.10 Configure Picture Capture
The picture refers to the live picture captured in continuous or event recording type. Only certain models support this function.
Steps

1. Go to Camera → Encoding Parameters → Capture.

2. Set the picture parameters.
   Resolution
   Set the resolution of the picture to capture.
   Picture Quality
   Set the picture quality to low, medium or high. The higher picture quality results in more storage space requirements.
   Interval
   The interval of capturing live pictures.

3.  Go to Storage → Capture Schedule.

4. Select the camera to configure the picture capture.

5. Set the picture capture schedule. Refer to Configure Recording Schedule for details.
   4.1.11 Configure Holiday Recording
   You may want to have a different plan for recording on holiday, this function allows you to set the recording schedule on holiday for the year.

Steps

1. Go to System → Holiday.
2. Select a holiday item from the list.
3. Click to edit the selected holiday.
4. Check Enable.
5. Set Holiday Name, Mode, Start Date, and End Date.
6.  Click OK.
7. Set the schedule for holiday recording. Refer to Configure Recording Schedule for details.

4.1.12 Configure Redundant Recording and Capture
Enabling redundant recording and capture, which means saving the record files and captured pictures not only in the R/W HDD but also in the redundant HDD, will effectively enhance data safety and reliability.
Before You Start
You must set the storage mode to Group before you set the HDD property to Redundancy. For detailed information, refer to Configure HDD Group . There should be at least another HDD which is in reading/Write status.
Steps

1. Go to Storage → Storage Device.
2. Select an HDD from the list and click to enter the Local HDD Settings interface.
3. Set the HDD property to Redundancy.
4. Go to Storage → Schedule Settings → Record Schedule/Capture Schedule.
5. Click Advanced to set the camera recording parameters.
6.  Check Redundant Record/Capture.
7.  Click OK to save settings.

4.2 Playback
4.2.1 Instant Playback
Instant playback enables the device to play the recorded video files recorded in the last five minutes. If no video is found, it means there is no recording during the last five minutes. After selecting the camera on Live View, you can move the cursor to the window bottom to access the toolbar, and click ****to start instant playback.

4.2.2 Play Normal Video
Go to Playback, select date and camera(s). is the window division shortcut for grouping cameras and playing videos. You can also select the camera(s) from the list to achieve simultaneous playback of multiple camera(s). Position the cursor on the playback window, and use the toolbar at the bottom to perform playback operations. Refer to Playback Operations for details.

Note
256x playing speed is supported.

4.2.3 Play Smart Searched Video
In smart playback mode, the device can analyze videos that contain motion, line, or intrusion detection information, and mark them in red.
Go to Playback, click Smart, and then click motion detection ( ), line crossing detection ( ), or intrusion detection ( ) in the toolbar at the bottom to play the video as your desire.
For certain cameras that have enabled human and vehicle of motion detection, you can click or to search human and vehicle targets. When you are playing back videos that contain human or vehicle targets, the device cannot use the videos (that contain human or vehicle targets) to apply a double analysis of line crossing detection ( ) or intrusion detection ( ).

4.2.4 Play Custom Searched Files
You can play video by customized search conditions.
Steps

1. Go to Playback.
2. Select camera(s) from the list.
3. Click Custom Search at the lower-left corner.
4. Select a search method. For example, Search by Appearance.
5. Set search conditions
6. Click Start Search. The search result list displays 1 channel.
7. Click Channel to select a channel as your desire. It will display search results for the selected channel.
8. Optional: Click to play a video.
9. Click to lock a file. The locked file will not be overwritten.
10. Optional: Export search results to a backup device.
    1)Select file(s) in the search result list, or check Select All to select all files.
    2)Click Export to export the selected file(s) to a backup device.

Note

• You can click to view export progress.
• You can click to return to the search interface.

4.2.5 Play Tag Files
Video tag allows you to record information, such as people and locations of a certain time point, during playback. You can use video tag(s) to search video files and position time point.
Add Tag Files
Steps

1. Go to Playback.
2. Search and playback the video file(s).
3. Click to add the tag.
4. Edit the tag information.
5. Click OK.

Note
Max. 64 tags can be added to a single video file.
Play Tag Files
Steps

1. Go to Playback.
2. Click Custom Search at the lower-left corner.
3. Click Search by Tag.
4. Set search conditions, including time and tag keyword.
5. Click Start Search. The search result list displays 1 channel.
6. Click Channel to select a channel as your desire. It will display search results for the selected channel.
7. Click to play a video.
8. Optional: Export search results to a backup device.

1. Select file(s) in the search result list, or check Select All to select all files.
2. Click Export to export the selected file(s) to a backup device.

Note

• You can click to view export progress.
• You can click to return to search interface.

4.2.6 Play by Sub-periods
The video files can be played in multiple sub-periods simultaneously on the screen.
Steps

1. Go to Playback.
2. Click at the lower-left corner.
3. Select a camera.
4. Set the start time and end time for searching videos.
5. Select the different multi-period at the lower-right corner, e.g., 4-Period.

Note
According to the defined number of split screens, the video files on the selected date can be divided into average segments for playback. E.g., if there are video files existing between 16:00 and 22:00, and the 6-screen display mode is selected, then it can play the video files for 1 hour on each screen simultaneously.
4.2.7 Play Log Files
Play back record file(s) associated with channels after searching system logs.
Steps

1. Go to Maintenance → Log Info.

2. Click Log Search.

3. Set search time and the type and click Search.
   

4. Choose a log with a video file and click to start playing the log file.

4.2.8 Play External Files
You can play files from external storage devices.
Before You Start
Connect the storage device with the video files to your device.
Steps

1. Go to Playback.
2. Click at the lower-left corner.
3. Click ****, or double-click the file to play it.

4.3 Playback Operations
4.3.1 View Playback Error Information
Playback error information of each channel can be accessed.
If an exception occurs, playback error information of individual channel(s) will be provided on the screen. Go to Playback → Channel, select different channels to view if error information exists.
4.3.2 Set Play Strategy in Important/Custom Mode
When you are in the smart or custom video playback mode, you can set the playing speed separately for the normal video and the smart/custom video, or you can select to skip the normal video.
In the Smart/Custom video playback mode, click to set the play strategy.

• When Do not Play Normal Videos is checked, the device will skip the normal video and play the smart (motion/line crossing/intrusion) video and the custom (searched video) only in the normal speed (X1).
• When Do not Play Normal Videos is unchecked, you can set the play speed for the normal video the smart/custom video separately. The speed range is from X1 to XMAX.

Note
You can set the speed in the single-channel play mode only.
4.3.3 Edit Video Clips
You can cut and export video clips during playback.
Steps

1. Go to Playback.
2. Click at the bottom toolbar.
3. Set the start time and end time. You can click to set the time period or set a time segment on the time bar.
4. Click to save the video clip to a storage device.

4.3.4 Switch between Main Stream and Sub-Stream
You can switch between the mainstream and the sub-stream during the playback.

Note
The encoding parameters for the main stream and sub-stream can be configured in Storage → Encoding Parameters.
4.3.5 Thumbnails View
With the thumbnail view on the playback interface, you can conveniently locate the required video files on the time bar.
In the playback mode, position the cursor on the time bar to get preview thumbnails.

You can click a thumbnail to enter the full-screen playback.
4.3.6 Fisheye View
The device supports the fisheye camera expansion in Live View or playback mode.
Before You Start

• The fisheye expansion view feature is supported only by certain models.
• The connected camera must support the fisheye view.

Steps

1. Start live view, click to enter the fisheye expansion mode.
2.  Select the expansion view mode.
   Table 4-1 Fisheye View Icon Description

panorama view.
PTZ Expansion ( )| The PTZ Expansion is the close-up view of some defined area in the fisheye view or panorama expansion. It supports the
electronic PTZ function, also called ePTZ.| Radial Expansion ( )| In radial expansion mode, the whole
wide-angle view of the fisheye camera is
displayed. This view mode is called Fisheye
View because it approximates the
vision of a fish’s convex eye. The lens
produces curvilinear images of a large area,
while distorting the perspective and
Icon| Description| Icon| Description
---|---|---|---
| | | angles of objects in the image.
| | |

4.3.7 Fast View
Hold the mouse to drag on the time bar to get a fast view of the video files.
In the Video Playback mode, hold and drag the mouse through the playing time bar to fast view the video files.
Release the mouse at the required time point to enter the full-screen playback.
4.3.8 Digital Zoom
Digital Zoom zooms into the live image in different magnifications (1x to 16x).
Steps

1. Start live view.
2. Click from the toolbar.
3. Move the sliding bar or scroll the mouse wheel to zoom in/out the image to different magnifications (1x to 16x).

4.3.9 POS Information Overlay
The device can be connected with the POS machine/server, and receive the transaction message for overlay on the image during playback.
Note
When the playing speed is higher than 2x, the POS information cannot be overlaid on the video.
In the video live or playback mode, click to overlay the POS transaction information on the playback video.
Chapter 5 Picture Capture
Note
This chapter is only available for certain models.
5.1 Configure Parameters
The picture refers to the live picture captured in continuous or event recording.
You can edit picture parameters in Storage → Schedule → Capture → Advanced.
Resolution
Set the picture resolution.
Picture Quality
Set picture quality to low, medium or high. Higher quality requires more storage space.
Interval
The live picture capture interval.
Capture Delay Time
The duration of capturing pictures.
5.2 Configure Capture Schedule
The device will automatically capture pictures according to the schedule.
Before You Start
Ensure you have installed HDDs or added network disks for storage.
Steps

1. Go to Storage → Schedule → Capture.
2. Select a camera.
3. Set the picture capture schedule. Refer to Configure Recording Schedule for schedule setting details.

5.3 Configure Holiday Capture Schedule
You can set the capture schedule on holidays of the year. The recorder will follow holiday capture plan as its capture priority during holidays.
Before You Start
Ensure you have installed HDDs, or added network disks for storage.

Steps

1. Go to System → Holiday.

2. Select a holiday item from the list and click .

3. Check Enable.

4. Edit holiday parameters, including name, mode, and date.

5. Click OK.

6. Set the holiday capture schedule. Refer to Configure Recording Schedule for schedule setting details.

Chapter 6 Event
6.1 Normal Event Alarm
6.1.1 Configure Motion Detection Alarms
Motion detection enables the device to detect the moving objects in the monitored area and trigger alarms.

Steps

1. Go to System → Event → Normal Event → Motion Detection.
2.  Select a camera.
3. Check Enable.
4.  Set the motion detection rule.

For cameras have human and vehicle detection function.| Click Draw Area to draw the detection area(s) on the preview screen.
Set Detection Target as Human or Vehicle to discard alarms which are not triggered by human body or vehicle.
---|---
For cameras do not have human and vehicle detection function.| Click Full screen to set the full-screen as the detection area, or drag on the preview screen to draw the customized detection area.

5. Set Sensitivity
Sensitivity
Sensitivity ranges from 0 to 100. It allows you to calibrate how readily movement triggers the alarm. A higher value results in the more readily to triggers motion detection.
6. Set the arming schedule. Refer to Configure Arming Schedule.
7. Set linkage actions. Refer to Configure Linkage Actions.
6.1.2 Configure Video Loss Alarms
Video loss detection detects video loss of a channel and takes alarm response action(s).
Steps

1. Go to System → Event → Normal Event → Video Loss.
2. Select a camera.
3. Check Enable.
4. Set the arming schedule. Refer to Configure Arming Schedule.
5. Set linkage actions. Refer to Configure Linkage Actions.

6.1.3 Configure Video Tampering Alarms
Video tampering detection triggered an alarm when the camera lens is covered and takes alarm response action(s).
Steps

1. Go to System → Event → Normal Event → Video Tampering.
2. Select a camera.
3. Check Enable.
4. Set the video tampering area. Drag on the preview screen to draw the customized video tampering area.
5. Set Sensitivity (0-2). 3 levels are available. The sensitivity calibrates how readily movement triggers the alarm. A higher value more readily triggers the video tampering detection.
6. Set the arming schedule. Refer to Configure Arming Schedule.
7. Set linkage actions. Refer to Configure Linkage Actions.

6.1.4 Configure Sensor Alarms
Set the handling action of an external sensor alarm.
Steps

1. Go to System → Event → Normal Event → Alarm Input.
2. Select an alarm input item from the list and click.
3. Select the alarm input type.
4. Edit the alarm name.
5. Check Input.
6. Set the arming schedule. Refer to Configure Arming Schedule.
7. Set linkage actions. Refer to Configure Linkage Actions.

6.1.5 Configure Exceptions Alarms
Exception events can be configured to take the event hint in the Live View window and trigger alarm output and linkage actions.
Steps

1. Go to System → Event → Normal Event → Exception.
2. Optional: Enable the event hint to display it in the live view window.

1. Check Enable Event Hint.
2. Click to select the exception type(s) to take the event hint.
   

3. Select an exception type.
   

4. Set the linkage actions. Refer to Configure Linkage Actions .

6.1.6 Configure Combined Alarm
Combined alarm combines events with alarm input. The combined alarm will be triggered when it receives alarms from both alarm input and events. Event types include motion detection, video tampering detection, and other smart events such as line crossing detection, intrusion detection, etc.
Before You Start
Ensure the channel has been assigned witthe h event alarm as your desire, and the alarm input has been configured (refer to Configure Sensor Alarms ).
Steps

1. Go to System → Event → Normal Event → Alarm Input.
2. Select an alarm input item from the list and click .
3. Select Settings as Input.
4. Click Combined Alarm.
5. Select a channel as your desire.
6. Select Combined Alarm Event.
7. Click Apply.

Note
The combined alarm arming schedule and linkage action are the same as the selected event(s).

6.2 VCA Event Alarm
The device supports receiving VCA detections sent by connected IP cameras. Enable and configure
VCA detection on the IP camera settings interfaces first.
Note

• VCA detections must be supported by the connected IP camera.
• Refer to the network camera user manual for detailed VCA detection instructions.

6.2.1 Temperature Screening
After specified thermography cameras are connected, the device can display temperature measurement results, and notify you with audio alert when normal or abnormal temperature is detected.
Before You Start
Ensure your thermography camera supports this function, and it is properly configured.
Steps

1. Go to System → Event → Smart Event.

2. Select the optical channel of the thermography camera.

3. Click Face Capture.

4. Optional: Check Save VCA Picture to save the captured pictures of face detection.

5. Set the arming schedule. Refer to Configure Arming Schedule.

6. Set linkage actions. Refer to Configure Linkage Actions. If you only require to implement linkage actions when the thermography camera detects abnormal temperature, check Abnormal Body Temperature in Rule Settings.
   Note
   The abnormal temperature is detected and defined by the thermography camera.

7. Click Apply.

What to do next

• You can check of Target in live view to view detection results.
• You can go to File Management → Smart Search → Search by Appearance to search detection results.

6.2.2 Transparent Transmission
Transparent transmission makes a large variety of events configurable, and the event alarms from cameras can be directly transmitted. For events that are not listed in smart event, they will be listed in the transparent transmission list. The list will only display events that the connected cameras support. You can customize the event description as your desire. Transparent transmission is configurable via web browser.
Before You Start
Ensure you have correctly connected camera(s) that supports transparent transmission.
Steps

1. Go to Configuration → Event → More Events → Transparent Transmission Configuration. The available events are listed in the Event Description List.

2.  Click Template List to export the template list file.Note
   The template list is for reference only. It cannot be deleted or edited.

3. Edit Event Description according to your camera and the template list.
   Event Type
   The event type shall be the same as your camera event.
   Event Description
   The event description can be customized. After the event type is recognized, the device will display the event description as the event name.

4. Click Save.
   What to do next
   Go to Configuration → Event → Smart Event → More Events to configure events.

6.2.3 Hard Hat Detection
Hard hat detection detects people who are not wearing hard hats. You can configure the arming schedule and linkage actions. Hard hat detection is configurable via web browser.
6.2.4 Loitering Detection
Loitering detection is used to detect whether a target stays within a specified area longer than the set time and trigger alarm for linked actions.
Steps

1. Go to Smart Analysis → Smart Event Settings → Other Events .

2. Select a camera.

3. Click Loitering Detection.
   

4.  Check Enable Loitering Detection.

5. Optional: Check Save VCA Picture to save the captured loitering detection pictures.

6. Set loitering detection parameters.

1. Select Arming Area.
   Note
   Up to 4 areas are selectable.
2. Set Time Threshold.Time Threshold
   The time of the target staying in the region. If the value is 10, an alarm is triggered after the target has stayed in the region for 10 s. Range: [1-10].
   3) Set Sensitivity.
   Sensitivity
   The similarity of the background image to the object. The higher the value is, the more easily the detection alarm will be triggered.

7.  Set the arming schedule. Refer to Configure Arming Schedule.
8. Set the linkage actions. Refer to Configure Linkage Actions.
9.  Click Apply.

6.2.5 People Gathering Detection
People gathering detection is used to detect whether the density of human bodies within a specified area exceeds the set value and trigger alarm for linked actions.
Steps

1. Go to Smart Analysis → Smart Event Settings → Other Events.
2. Select a camera.
3. Click People Gathering.
4. Check Enable People Gathering Detection.
5. Optional: Check Save VCA Picture to save the captured people gathering detection pictures.
6. Set people gathering detection parameters.

1. Select Arming Area.
   Note
   Up to 4 areas are selectable.
2. Click Draw Area to draw a quadrilateral in the preview window by specifying four vertices of the area.
3. Set Percentage.
   Percentage
   The density of human bodies within the area. If it exceeds the threshold value, the device will trigger alarm.

7. Set the arming schedule. Refer to Configure Arming Schedule.
8. Set the linkage actions. Refer to Configure Linkage Actions.
9. Click Apply.

6.2.6 Fast Moving Detection
Fast moving detection is used to detect suspicious running and chasing, over- speed, and fast-moving. It will trigger alarm when an object is moving fast and send a notification to the arming host so that necessary actions can be taken in advance.
Steps

1. Go to Smart Analysis → Smart Event Settings → Other Events.
2. Select a camera.
3. Click Fast Moving.
4.  Check Enable Fast Moving.
5. Optional: Check Save VCA Picture to save the captured fast-moving detection pictures.
6.  Set fast-moving detection parameters.

1. Select Arming Region. Up to 4 regions are selectable.
2. Click Draw Area to draw a quadrilateral in the preview window by specifying four vertices of the area.
3. Set Sensitivity.
   Sensitivity
   The similarity of the background image to the object. The higher the value is, the more easily the detection alarm will be triggered.

7. Set the arming schedule. Refer to Configure Arming Schedule.
8. Set the linkage actions. Refer to Configure Linkage Actions.
9. Click Apply.

6.2.7 Parking Detection
Parking detection is used to detect parking violations in the area, applicable in expressway and oneway street.
Steps

1. Go to Smart Analysis → Smart Event Settings → Other Events.
2. Select a camera.
3. Click Parking.
4.  Check Enable Parking Detection.
5. Optional: Check Save VCA Picture to save the captured parking detection pictures.
6. Set parking detection parameters.

1. Select Arming Area.
   Note
   Up to 4 areas are selectable.2) Set Time Threshold.
   Time Threshold
   The time of a vehicle staying in the region. If the value is 10, an alarm will be triggered after the vehicle has stayed in the region for 10 s. Range: [5-20].
2. Set Sensitivity.
   Sensitivity
   The similarity of the background image to the object. The higher the value is, the more easily the detection alarm will be triggered.

7. Set the arming schedule. Refer to Configure Arming Schedule.
8. Set the linkage actions. Refer to Configure Linkage Actions.
9. Click Apply.

6.2.8 Unattended Baggage Detection
Unattended baggage detection detects the objects left over in a predefined region such as baggage, purses, dangerous materials, etc., and a series of actions can be taken when the alarm is triggered.
Steps

1. Go to Smart Analysis → Smart Event Settings → Other Events.
2. Select a camera.
3. Click Unattended Baggage.
4. Check Enable Unattended Baggage Detection.
5. Optional: Check Save VCA Picture to save the captured unattended baggage detection pictures.
6. Set the detection rules and detection areas.

1. Select Arming Area.
   Note
   Up to 4 areas are selectable.
2. Drag the sliders to set Time Threshold and Sensitivity.
   Time Threshold
   The time of the objects left in the region. If the value is 10, an alarm will be triggered after the object is left and stayed in the region for 10 s. Range: [5-20].
   Sensitivity
   The similarity of the background image to the object. The higher the value is, the more easily the detection alarm will be triggered.
3. Click Draw Region and draw a quadrilateral in the preview window.

7. Set the arming schedule. Refer to Configure Arming Schedule.
8. Set linkage actions. Refer to Configure Linkage Actions.
9.  Click Apply.

6.2.9 Object Removal Detection
The object removal detection function detects the objects removed from a predefined region, such as the exhibits on display, and a series of actions can be taken when the alarm is triggered.
Steps

1. Go to Smart Analysis → Smart Event Settings → Other Events.
2. Select a camera.
3. Click Object Removable.
4. Check Enable Object Removable Detection.
5. Optional: Check Save VCA Picture to save the captured object removable detection pictures.
6. Follow these steps to set the detection rules and detection areas.

1. Select Arming Area.
   Note
   Up to 4 areas are selectable.
2. Drag the sliders to set Time Threshold and Sensitivity.
   Time Threshold
   The time of the objects were removed from the region. If the value is 10, the alarm will be triggered after the object disappears from the region for 10 s. Range [5-20].
   Sensitivity
   The similarity degree of the background image. If the sensitivity is high, a very small object taken from the region will trigger the alarm.
3. Click Draw Area and draw a quadrilateral in the preview window by specifying four vertices of the detection region.

7. Set the arming schedule. Refer to Configure Arming Schedule.
8. Set the linkage actions. Refer to Configure Linkage Actions.
9. Click Apply.

6.2.10 Audio Exception Detection
Audio exception detection detects abnormal sounds in the surveillance scene, such as a sudden increase/decrease in sound intensity.
Steps

1. Go to Smart Analysis → Smart Event Settings → Other Events.
2. Select a camera.
3. Click Audio Exception.
4. Optional: Check Save VCA Picture to save the captured audio exception detection pictures.
5. Set the detection rules.

1. Select Exception Detection.
2. Check Audio Loss Exception, Sudden Increase of Sound Intensity Detection, and/or Sudden Decrease of Sound Intensity Detection.
   Audio Loss Exception
   Detects a steep sound rise in the surveillance scene. Set Sensitivity and Sound Intensity Threshold for the steep sound rise.
   Sensitivity
   The smaller the value is, the more severely the change would trigger the detection. Range [1-100].
   Sound Intensity Threshold
   It can filter the sound in the environment. The louder the environment sound is, the higher the value should be. Adjust it according to the environment. Range [1-100].
   Sudden Decrease of Sound Intensity Detection
   Detects a steep sound drop in the surveillance scene. Detection sensitivity [1-100].

6. Set the arming schedule. Refer to Configure Arming Schedule.
7. Set the linkage actions. Refer to Configure Linkage Actions.
8. Click Apply.

6.2.11 Defocus Detection
Image blur caused by lens defocus can be detected.
Steps

1. Go to Smart Analysis → Smart Event Settings → Other Events .

2. Select a camera.

3. Click Defocus.

4. Check Enable.

5. Optional: Check Save VCA Picture to save the captured defocus detection pictures.

6. Set the detection sensitivity.
   Sensitivity
   Sensitivity range: [1-100]. The higher the value is, the more easily the defocus image will be detected.

7. Set the arming schedule. Refer to Configure Arming Schedule.

8. Set the linkage actions. Refer to Configure Linkage Actions.

9. Click Apply.

6.2.12 Sudden Scene Change Detection
Scene change detection detects the change of the surveillance environment affected by external factors, such as the intentional rotation of the camera.
Steps

1. Go to Smart Analysis → Smart Event Settings → Other Events.

2. Select a camera.

3. Click Sudden Scene Change.

4.  Check Enable.

5. Optional: Check Save VCA Picture to save the captured sudden scene change detection pictures.

6. Set the detection sensitivity.
   Sensitivity
   Ranges from 1 to 100, the higher the value, the more easily the change of scene can trigger the alarm.

7. Set the arming schedule. Refer to Configure Arming Schedule.

8. Set the linkage actions. Refer to Configure Linkage Actions.

9. Click Apply.

6.2.13 PIR Alarm
A PIR (Passive Infrared) alarm is triggered when an intruder moves within the detector vision field.
The heat energy dissipated by a person or any other warm-blooded creature such as dogs, cats, etc., can be detected.
Steps

1. Go to Smart Analysis → Smart Event Settings → Other Events.

2. Select a camera.

3.  Click PIR Alarm.
   

4. Check PIR Alarm.

5. Optional: Check Save VCA Picture to save the captured PIR alarm pictures.

6. Set the arming schedule. Refer to Configure Arming Schedule.

7. Set the linkage actions. Refer to Configure Linkage Actions.

8. Click Apply.

6.2.14 Thermal Camera Detection
The NVR supports the event detection modes of the thermal network cameras: fire and smoke detection, temperature detection, temperature difference detection, etc.
Before You Start
Add the thermal network camera to your device and make sure the camera is activated.

Steps

1. Go to Smart Analysis → Smart Event Settings → Other Events.
2. Select a thermal camera.
3. Optional: Check Save VCA Picture to save the captured pictures of detection.
4. Select an event detection (Temperature Measurement Alarm, etc.).
5. Set the arming schedule. Refer to Configure Arming Schedule.
6. Set the linkage actions. Refer to Configure Linkage Actions.
7. Click Apply.

6.2.15 Queue Management
After connecting with the queue management camera, you can set the arming schedule and linkage action of queue management.
Before You Start
Ensure the recorder has connected with the queue management camera.

Steps

1. Go to Smart Analysis → Smart Event Settings → Other Events.
2. Select a queue management camera.
3. Optional: Check Save VCA Picture to save the captured pictures of detection.
4. Set the arming schedule. Refer to Chapter Configure Arming Schedule for details.
5. Set the linkage actions. Refer to Chapter Configure Linkage Actions for details.
6. Click Apply.

6.3 Configure Arming Schedule
Steps

1. Click Arming Schedule.

2. Click Edit.

3. Select a day of the week and set the time period. Up to eight time periods can be set each day.
   Note
   Time periods cannot repeat or overlapped.
   

4. You can click Copy to copy the current day arming schedule settings to another day (s).

5. Click Apply to save the settings.

6.4 Configure Linkage Actions
Alarm linkage actions will be activated when an alarm or exception occurs, including Event Hint Display, Full-Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Trigger Alarm Output, and Send Email.
6.4.1 Configure Auto-Switch Full-Screen Monitoring
When an alarm is triggered, the local monitor displays in full screen the video image from the alarming channel configured for full-screen monitoring. And when the alarm is triggered simultaneously in several channels, you must configure the auto-switch dwell time.

Note
Auto-switch will terminate once the alarm stops and back to the live view interface.
Steps

1. Go to System → Live View → General.

2. Set the event output and dwell time.
   Event Output
   Select the output to show the event video.
   Full-Screen Monitoring Dwell Time
   Set the time in seconds to show the alarm event screen. If alarms are triggered simultaneously in several channels, their full-screen images will be switched at an interval of
   10 seconds (default dwell time).

3. Go to the Linkage Action interface of the alarm detection (e.g., motion detection, video tampering, face detection, etc.).

4. Select the Full Screen Monitoring alarm linkage action.

5. Select the channel(s) in Trigger Channel for full-screen monitoring.

6.4.2 Configure Buzzer
When an alarm is detected, the buzzer will make an audible beep.
Steps

1. Go to System → Live View → General.
2. Check Enable Audio Output.
3. Set the audio volume.
4. Click Apply.
5. Go to the Linkage Action interface of the alarm detection (e.g., motion detection, video tampering, face detection, etc.).
6. Select Buzzer as the alarm linkage action.

6.4.3 Notify Surveillance Center
The device can send an exception or alarm signal to the remote alarm host when an event occurs.
The alarm host refers to the PC installed with client software (e.g., iVMS-4200, iVMS-5200).

Steps

1. Go to System → Network → Advanced → More Settings.
2. Set the alarm host IP and alarm host port.
3. Go to the Linkage Action interface of the alarm detection (e.g., motion detection, video tampering, face detection, etc.).
4. Select Notify Surveillance Center.

6.4.4 Configure Email Linkage
The system can send an email with alarm information to a user or users when an alarm is detected.
Steps

1. Go to System → Network → Advanced → Email.
2. Set the email parameters.
3. Click Apply.
4. Go to the Linkage Action interface of the alarm detection (e.g., motion detection, video tampering, face detection, etc.).
5. Select Send Email alarm linkage action.

6.4.5 Configure Audio Alert
When an alarm is triggered, an audio file will be played as the linkage action. The audio file can be customized. Refer to Audio Management for details.
Before You Start
Ensure the audio files are imported to the device.

Steps
Note
This linkage action is only available for certain events.

1. Check Audio Alert in Normal Linkage.
2. Click to select audio file.
3. Select an audio file.
4. Set arming schedule.
5. Click OK.
6. Click Apply.

6.4.6 Trigger Alarm Output
The alarm output can be triggered by the alarm input, motion detection, video tampering detection, face detection, line crossing detection, and any all other events.
Steps

1. Go to Linkage Action of the alarm detection (e.g., motion detection, face detection, line crossing detection, intrusion detection, etc.).
2. In Trigger Alarm Outputs, select the alarm output(s) to trigger.
3. Go to System → Event → Normal Event → Alarm Output .
4. Select an alarm output item from the list.

6.4.7 Configure Audio and Light Alarm Linkage
For certain network cameras, you can set the alarm linkage action as an audio alarm or light alarm.
Before You Start

• Ensure your camera supports audio and light alarm linkage.
• Ensure the audio output and volume are properly configured.

Steps

1. Go to the linkage action interface of the alarm detection (e.g., motion detection).
2. Set Audio and Light Alarm Linkage as your desire.
3. Click Apply.

6.4.8 Configure PTZ Linkage
The system can trigger the PTZ actions (e.g., call preset/patrol/pattern) when the alarm event or VCA detection events occurs.
Before You Start
Make sure the connected PTZ or speed dome connected supports PTZ linkage.

Steps

1. Go to the Linkage Action interface of the alarm input or VCA detection (e.g., face detection, line crossing detection, intrusion detection, etc.).
2. Select the PTZ Linkage.
3. Select the camera to perform the PTZ actions.
4. Select the preset/patrol/pattern No. to call when the alarm events occur.

Note
You can set only one PTZ type for the linkage action each time.

Chapter 7 Smart Analysis

7.1 Engine Configuration
Each engine processes a specified VCA type as its working mode. You can configure the engine working mode as your desire.
Steps

1. Go to Smart Analysis → Engine Settings → Engine Configuration.
   

2. Configure each engine usage. You can view the engine temperature and linked channel status of each function.
   Note
   If the engine has been bound with channel(s), switching engine working mode will unbind the engine and channel(s), and cancel the related smart event of the channel.

3. Click Apply to save the settings.

7.2 Task Configuration
You can view the task status in task configuration. Smart analysis results are used for filtering the pictures when searching interested human body and vehicle pictures.
Before You Start
Check Save VCA Pictures for human body detection/vehicle detection, line crossing detection, intrusion detection, region entrance, or region exiting.

Steps
Note
The chapter is only available for certain models of the iDS series.

1. Go to Smart Analysis → Engine Settings → Task Configuration.
2. Check cameras to enable the corresponding analysis mode. Ensure the engine is available for the selected analysis mode.
3. Enable auto analysis.

1. Click Edit.
2. Optional: Check Enable of Display Status and Notify Surveillance Center.
3. Set the Start Time of the video to analyze.
4. Click OK.

4. Check cameras and click Enabled to start analyzing. Task status includes 3 conditions: Disabled, Waiting, and Enabled.
   Disabled
   No analysis task is enabled on the camera.
   Waiting
   The analysis task of the camera is enabled. The device is waiting to analyze data.
   Enabled
   The analysis task of the camera is enabled and the device is analyzing data of the camera.

5. Optional: For Non-Real-Time Face Picture Comparison analysis mode, click View Record to view the progress of each day.

7.3 Face Picture Comparison
The device supports the face picture comparison alarm and face capture for the connected camera based on the face recognition feature.
Go to Smart Analysis → Engine Settings → Engine Configuration. Configure at least one engine usage as Facial Recognition. Refer to Engine Configuration for details.

Note
The chapter is only available for certain models of the iDS series.

7.3.1 Face Grading Configuration
Face grading is used for face picture selection. According to pupil distance, tilt angle, and pan angle, it only uses face pictures that satisfy grading requirements for analysis. The larger pupil distance, smaller tilt, and pan angle, the better it would be for analysis.

Steps

1. Go to Smart Analysis → Engine Settings → Face Grading.

2. Check Enable Face Grading.

3. Set Pupil Distance, Tilt Angle, and Pan Angle.
   Pupil Distance
   Pupil distance is the distance between two pupils. In order to get better detection results, the pupil distance shall not be less than 40, and the recommended value is 60.
   Tilt Angle
   Tilt angle is the angle between your view and the horizontal plane.
   Pan Angle
   Pan angle is the angle between your view and the vertical plane.

4. Click Apply.
   

What to do next

• After face picture modeling, you can view the face grading score of each face picture via web browser in Configuration → Face Picture Library.
• You can click in Smart Analysis → Face Picture Database to select face picture by face grading score.

7.3.2 Face Capture
The face capture detects and captures faces appearing in the surveillance scene. Linkage actions can be triggered when a human face is detected.

Steps

1. Go to Smart Analysis → Smart Event Settings → Facial Recognition.

2. Click Face Capture.
   

3. Select a camera to configure.

4. Check Enable Face Capture.

5. Optional: Check Save VCA Picture to save the captured pictures of face detection.

6. Set the detection sensitivity.
   Note
   Sensitivity range: [1-5]. The higher the value is, the easier faces will be detected.

7. Set the arming schedule. Refer to Configure Arming Schedule.

8. Set linkage actions. Refer to Configure Linkage Actions.

9. Click Apply.

7.3.3 Face Picture Library Management
The face picture library is mainly used for face picture storage and face picture comparison.

Add a Face Picture Library
Steps

1. Go to Smart Analysis → Face Picture Database.
2. Click +.
3. Enter the face picture library name.
4. Click OK.

Note

• You can click or × to edit the library name or delete the library.
• You can click Delete in Batch or Clear in Batch to delete selected face picture libraries, or clear all face pictures in the selected face picture libraries.

Upload Face Pictures to the Library
Face picture comparison is based on face pictures in the library. You can upload a single face picture or import multiple face pictures to the library.

Before You Start

• Ensure the picture format is JPEG or JPG.
• Import all pictures to a backup device in advance.

Steps

1. Select a face picture library in the list.

2. Click Add or Import.

3. Import picture(s).
   – Add: Click Add to import a face picture.
   Note
   You can only upload one human face at a time. If the picture has multiple human faces, you have to pick one from them.
   – Import: Click Import to import multiple face pictures. The device will use the file name as its face picture name and leave other attributes empty, or import picture files by specified rules.
   If a picture file has multiple human faces, the device will choose the human face at the center by default.

4. Optional: Select pictures and click Copy to to copy the uploaded pictures of the current library to another library.

5. Optional: Select a picture and click Edit to modify the picture information.

6. Optional: Select a picture from the list and click Delete to delete the picture.

7. Optional: Select a library and click Export Face Picture Library to export the library to the backup device.

8. Optional: Click  or to view by figure or list.

9. Optional: Click to search face pictures by attributes.

Library for Strangers
All unrecognized face pictures will be added to Strangers library. This library cannot be deleted and will be unavailable for stranger alarm when you select libraries. The library name uses Strangers by default, you can edit the name as your desire. You can edit, delete, search, and export face pictures in this library. Face pictures in this library can be copy to other libraries. After copying face pictures to other libraries, you can delete them as your desire. This library displays frequently appeared person frequency if you have lined this library with a frequently appeared person alarm.

Note
Ensure you have enabled frequently appeared person alarm. Refer to Frequently Appeared Person Alarm for details.

7.3.4 Face Picture Comparison Alarm
Configure Face Picture Comparison
Compare detected face pictures with specified face picture library. Trigger alarm when comparison succeeded.

Steps

1. Go to Smart Analysis → Smart Event Settings → Facial Recognition.

2. Select a camera.

3. Click Face Picture Comparison.
   

4. Set Mode as Face Picture Comparison.

5. Optional: Check Enable Non-Real-Time Mode. For places with a high flow of people, the device processing speed may not be fast enough, Non-Real-Time Mode will save the real-time pictures as cache, and process them later when the engine has free resources. After enabling this function, all channels will be able to support face picture comparison.
   Note
   ● When Non-Real-Time Mode is enabled, the linkage method will only support Notify Surveillance Center.
   ● Non-Real-Time Mode will not trigger a real-time alarm, so Arming Schedule is unavailable.
   ● You can search the comparison event results in File Management → Smart Search → Face Search → Search by Event.

6. Check Enable Face Picture Comparison.

7. Optional: Check Save VCA Picture to save the captured pictures of VCA detection. After the face picture comparison is enabled, the comparison results will be uploaded for face comparison alarm. If the comparison produced a match, both the real-time face picture and the target picture from the library will be uploaded. If no match is produced, the real-time face picture is uploaded to the center only.

8. Optional: Set Comparison Failed Prompt, Comparison Succeeded Prompt, and Enable Alarm Output Pulse.
   Comparison Failed Prompt
   It will display the prompt in live view Target (with Facial Detection checked) or Facial Recognition when face picture comparison failed. You can click in live view to enter Facial Recognition interface.
   Comparison Succeeded Prompt
   It will display the prompt in Facial Recognition when face picture comparison succeeded. You can click in live view to enter the Facial Recognition interface.
   Enable Alarm Output Pulse
   It is usually linked with a gate. When a person is passing a gate, if the comparison succeeded, it will trigger a pulse to open the gate. The pulse is between 100 to 900 ms. You can set an Alarm Output Pulse (ms) in System → Event → Normal Event → Alarm Output.

9. Select face picture libraries and set similarity.

10. Set the arming schedule. Refer to Configure Arming Schedule.

11. Set the linkage actions when face picture comparison succeeded or failed. Refer to Configure Linkage Actions.

12. Optional: Configure face grading parameters. Refer to Face Grading Configuration.

13. Click Apply to save the settings.

Configure Stranger Alarm
Compare detected face pictures with specified face picture library. Trigger alarm when comparison failed.

Steps

1. Go to Smart Analysis → Smart Event Settings → Facial Recognition.

2. Select a camera.

3. Click Face Picture Comparison.
   

4. Select Mode as Stranger.

5. Optional: Check Enable Non-Real-Time Mode. For places with a high flow of people, the device processing speed may not be fast enough, Non-Real-Time Mode will save the real-time pictures as cache, and process them later when the engine has free resources. After enabling this function, all channels will be able to support face picture comparison.
   Note
   ● When Non-Real-Time Mode is enabled, the linkage method will only support Notify Surveillance Center.
   ● Non-Real-Time Mode will not trigger a real-time alarm, so Arming Schedule is unavailable.
   ● You can search the comparison event results in File Management → Smart Search → Face Search → Search by Event.

6. Check Enable Stranger.

7. Optional: Check Save VCA Picture to save the captured pictures of VCA detection. After the face picture comparison is enabled, the comparison results will be uploaded for face comparison alarm. If the comparison produced a match, both the real-time face picture and the target picture from the library will be uploaded. If no match is produced, the real-time face picture is uploaded to the center only.

8. Optional: Set Stranger Prompt. It will display the prompt in live view Target (Facial Detection) when the comparison failed.
   Stranger Prompt
   It will display the prompt in live view Target (with Facial Detection checked) when the face picture comparison failed.
   Enable Alarm Output Pulse
   It is usually linked with a gate. When a person is passing a gate, if the comparison succeeded, it will trigger a pulse to open the gate. The pulse is between 100 to 900 ms. You can set Alarm Output Pulse (ms) in System → Event → Normal Event → Alarm Output.

9. Select face picture libraries and set similarity.

10. Set the arming schedule. Refer to Configure Arming Schedule.

11. Set the linkage actions. Refer to Configure Linkage Actions.

12. Optional: Configure face grading parameters. Refer to Face Grading Configuration.

13. Click Apply to save the settings.

7.3.5 People Frequency Alarm
You can only configure people’s frequency alarm via a web browser.
Frequently Appeared Person Alarm
It will trigger an alarm when a person has appeared at a high frequency.
Steps

1. Go to Configuration → Event → People Frequency → Frequently Appeared Person.
   

2. Check Enable.

3. Set Capture Interval, Frequency Threshold, and Statistics Cycle.
   Capture Interval
   When a person has appeared several times within the capture interval, it only counts 1 time for this person.
   Frequency Threshold
   It will trigger an alarm when the frequency has exceeded the threshold.
   Statistics Cycle
   The time period for counting the people frequency. For example, if the statistics cycle is 7 days, the device will count people’s frequency in the last 7 days (including today), if a person has exceeded the frequency threshold in the last 7 days, it will trigger the alarm.

4. Click Linked Channel to select a channel.

5. Click Linked Face Picture Library to select face picture library.

6. Set similarity for the selected library.

7. Set strategy as Filter or Alarm.
   Filter
   If the face picture similarity has exceeded the value, the face picture is considered as an existing member in the library, which will not trigger the alarm.
   Alarm
   It will trigger an alarm when the face picture similarity and frequency have exceeded the threshold.
   Note
   All unrecognized face pictures will be added to Strangers library so that strangers can also trigger the frequently appeared person alarm, and they use the similarity of Strangers library.

8. Set the arming schedule. Refer to Configure Arming Schedule.

9. Set linkage actions. Refer to Configure Linkage Actions.

10. Click Save.

Rarely Appeared Person Alarm
It will trigger an alarm when a person has appeared at a low frequency.
Steps

1. Go to Configuration → Event → People Frequency → Low-Frequency Person .
   

2. Check Enable.

3. Set Capture Interval, Frequency Threshold, Statistics Cycle, and Daily Report Time.
   Capture Interval
   When a person has appeared several times within the capture interval, the device only counts 1 time for this person.
   Frequency Threshold
   It will trigger an alarm when the frequency reaches the threshold.
   Statistics Cycle
   The time period for counting the people frequency. For example, if the statistics cycle is 7 days, the device will count people’s frequency in the last 7 days (including today), if a person has not exceeded the frequency threshold in the last 7 days, it will trigger an alarm.
   Daily Report Time
   A daily report of low-frequency person statistics at the predefined time.

4. Click Linked Channel to select a channel.

5. Click Linked Face Picture Library to select face picture library.

6. Set linkage actions. Refer to Configure Linkage Actions.

7. Click Save.

Aggregation Strategy
Aggregation strategy parameters are used for frequently appearing person alarm. This function is usually used for technical support, please contact our technical support before editing parameters. You can configure the similarity and score via web browser in Configuration → VCA Configuration → Aggregation Strategy.
When a person has two or more face pictures in the face library, the aggregation strategy function will aggregate facial features from these face pictures, so as to improve the accuracy of facial recognition and alarm.

7.3.6 Face Picture Search
Search by Face Picture Comparison Event
Search face picture by face picture comparison results.
Steps

1. Go to Smart Analysis → Smart Search → Face → Search by Event.
2. Set the start time and end time.
3. Select a channel.
4. Select Event Type as Face Picture Comparison.
5. Click Start Search. The search result list displays 1 channel.
6. Click Channel to select a channel your desire. It will display search results for the selected channel.

What to do next
Refer to View Searching Result.
Search by Uploaded Picture
You can search the face pictures by uploading pictures.

Steps

1. Go to Smart Analysis → Smart Search → Face → Search by Picture.
   

2. Select a channel.

3. Select face pictures for search.
   – Click Upload Sample from Local and select face pictures from your local directory.
   – Click Upload Sample from Face Picture Database and select face pictures from created face picture libraries.

4. Set the start time and end time.

5. Set the Similarity value (range: 50 to 100). The device will analyze the similarity between samples and face pictures in the library and show pictures that are higher than the similarity.

6. Click Start Search. The search result list displays 1 channel.

7. Click Channel to select a channel your desire. It will display search results for the selected channel.

What to do next
Refer to View Searching Result.
Search by Name
You can search face pictures by name if you know the name of the person.
Steps

1. Go to Smart Analysis → Smart Search → Face → Search by Name.
   

2. Set the start time and end time of the face pictures to search.

3. Select a channel.

4. Enter a name.

5. Click Start Search. If the name is duplicated in the face picture library, you will have to select a name. The search result list displays 1 channel.

6. Click Channel to select a channel as your desire. It will display search results for the selected channel.

What to do next
Refer to View Searching Result .
Search by Appearance
Search face picture by appearance.

Steps

1. Go to Smart Analysis → Smart Search → Face → Search by Appearance.
2. Set search conditions.
3. Click Start Search. The search result list displays 1 channel.
4. Click Channel to select a channel as your desire. It will display search results for the selected channel.

What to do next
Refer to View Searching Result .

View Searching Result

• Double click a file to view the related video.

• Click Add to Face Database to add the selected file(s) to a face picture library.

• Click Add to Sample to add the select file(s) as sample picture(s). You can use the sample picture(s) to search for other pictures. Refer to Search by Uploaded Picture.

• Click Export to export the selected file(s) to a backup device. You can click Select All to select all files.
  Note

• You can click to view export progress.

• You can click to return to the search interface.

7.4 Perimeter Protection
For certain models of iDS series. Go to Smart Analysis → Engine Settings → Engine Configuration . Configure at least one engine usage as Perimeter Protection. Refer to Engine Configuration for details.

7.4.1 Line Crossing Detection
Line crossing detection detects people, vehicles, and objects crossing a set virtual line. The detection direction can be set as bidirectional, from left to right or from right to left.

Steps

1. Go to Smart Analysis → Smart Event Settings → Perimeter Protection .

2. Select a camera.

3. Click Line Crossing.
   

4. Check Enable Line Crossing Detection.

5. Optional: Check Save VCA Picture to save the captured pictures of line crossing detection.

6. Optional: Check Enable AI by Device.
   The device will analyze the video, and cameras only transmit the video stream.

7. Optional: Set Shield Area if Enable AI by Device is checked.
   Shield Area
   After a shield area is set, the device will not analyze target behavior in the area, so that the perimeter protection events will not be triggered within the area.
   Note
   ● Shield area is only valid for the selected camera.
   ● After a shield area is set, it will take effect for all perimeter protection events, including line crossing detection, intrusion detection, region entrance detection, and region exiting detection.

1. Click Shield Area.
2. Check Enable Shield Area.
3. Select Shield Area.
4. Click Draw Area, and draw a quadrilateral in the preview window.
5. Right-click your mouse to finish drawing.
6. Click OK.

8. Set the line crossing detection rules and detection areas.

1. Select an arming area.
2. Select Direction as A<->B, A->B, or A<-B.
   A<->B
   Only the arrow on the B side shows. When an object goes across the configured line with both directions can be detected and alarms are triggered.
   A->B Only the object crossing the configured line from the A side to the B side can be detected.
   B->A Only the object crossing the configured line from the B side to the A side can be detected.
3. Set the detection sensitivity. The higher the value is, the more easily the detection alarm can be triggered.
4. Click Draw Region.
5. Draw a virtual line in the preview window.

9. Optional: Draw the maximum size/minimum size for targets.
   Note
   Only the targets in the size ranging from maximum size to minimum size will trigger line crossing detection.

1. Click Max. Size/Min. Size.
2. Draw an area in the preview window.
3. Click Stop Drawing.

10. Optional: Select Detection Target as Human or Vehicle to discard alarms that are not triggered by humans or vehicles.
11. Set the arming schedule. Refer to Configure Arming Schedule.
12. Set linkage actions. Refer to Configure Linkage Actions.
13. Click Apply.

7.4.2 Intrusion Detection
The intrusion detection function detects people, vehicles or other objects that enter and loiter in a predefined virtual region. Specific actions can be taken when an alarm is triggered.
Steps

1. Go to Smart Analysis → Smart Event Settings → Perimeter Protection.

2. Select a camera.

3. Click Intrusion.

4. Check Enable Intrusion Detection.

5. Optional: Check Save VCA Picture to save the captured intrusion detection pictures.

6. Optional: Check Enable AI by Device.
   The device will analyze the video, and cameras only transmit video stream.

7. Optional: Set Shield Area if Enable AI by Device is checked.
   Shield Area
   After a shield area is set, the device will not analysis target behavior in the area, so that the perimeter protection events will not be triggered within the area.
   Note
   ● Shield area is only valid for the selected camera.
   ● After a shield area is set, it will take effect for all perimeter protection events, including line crossing detection, intrusion detection, region entrance detection, and region exiting detection.

1. Click Shield Area.
2. Check Enable Shield Area.
3. Select Shield Area.
4. Click Draw Area, and draw a quadrilateral in the preview window.
5. Right-click your mouse to finish the drawing.
6. Click OK.

8. Set the detection rules and detection areas.

1. Select a virtual panel. Up to 4 virtual panels are selectable.
2. Set Time Threshold and Sensitivity.
   Time Threshold
   The time an object loiters in the region. When the duration of the object in the defined detection area exceeds the threshold, the device will trigger an alarm.
   Sensitivity
   Sensitivity is the object size that is able to trigger an alarm. The higher the sensitivity is, the more easily the detection alarm will be triggered.
3. Click Draw Area.
4. Draw a quadrilateral in the preview window.

9. Optional: Draw the maximum size/minimum size for targets.
   Note
   Only the targets in the size ranging from maximum size to minimum size will trigger Intrusion detection.

1. Click Max. Size/Min. Size.
2. Draw an area in the preview window.
3. Click Stop Drawing.

10. Optional: Select Detection Target as Human or Vehicle to discard alarms that are not triggered by humans or vehicles.
11. Set the arming schedule. Refer to Configure Arming Schedule.
12. Set linkage actions. Refer to Configure Linkage Actions.
13. Click Apply.

7.4.3 Region Entrance Detection
Region entrance detection detects objects that enter a predefined virtual region.
Steps

1. Go to Smart Analysis → Smart Event Settings → Perimeter Protection.

2. Select a camera.

3. Click Region Entrance Detection.

4. Check Enable Region Entrance Detection.

5. Optional: Check Save VCA Picture to save the captured pictures of region entrance detection pictures.

6. Optional: Check Enable AI by Device.
   The device will analyze the video, and cameras only transmit video stream.

7. Optional: Set Shield Area if Enable AI by Device is checked.
   Shield Area
   After a shield area is set, the device will not analysis target behavior in the area, so that the perimeter protection events will not be triggered within the area.
   Note
   ● Shield area is only valid for the selected camera.
   ● After a shield area is set, it will take effect for all perimeter protection events, including line crossing detection, intrusion detection, region entrance detection, and region exiting detection.

1. Click Shield Area.
2. Check Enable Shield Area.
3. Select Shield Area.
4. Click Draw Area, and draw a quadrilateral in the preview window.
5. Right-click your mouse to finish the drawing.
6. Click OK.

8. Set detection rules and detection areas.

1. Select Arming Region. Up to 4 regions are selectable.
2. Set Sensitivity. The higher the value is, the easier the detection alarm will be triggered. Its range is [0-100].
3. Click Draw Region, and draw a quadrilateral in the preview window.

9. Optional: Draw the maximum size/minimum size for targets. Only the targets in the size ranging from maximum size to minimum size will trigger line crossing detection.

1. Click Max. Size/Min. Size.
2. Draw an area in the preview window.
3. Click Stop Drawing.

10. Optional: Select Detection Target as Human or Vehicle to discard alarms that are not
    triggered by a human or vehicle.

11. Set the arming schedule. Refer to Configure Arming Schedule.

12. Set linkage actions. Refer to Configure Linkage Actions.

13. Click Apply.

7.4.4 Region Exiting Detection
Region exiting detection detects objects that exit from a predefined virtual region.

Steps

1. Go to Smart Analysis → Smart Event Settings → Perimeter Protection.

2. Select a camera.

3. Click Region Exiting.

4.  Check Enable Region Exiting Detection.

5. Optional: Check Save VCA Picture to save the captured region exiting detection pictures.

6. Optional: Check Enable AI by Device.
   The device will analyze the video, and cameras only transmit the video stream.

7. Optional: Set Shield Area if Enable AI by Device is checked.
   Shield Area
   After a shield area is set, the device will not analyze target behavior in the area, so that the perimeter protection events will not be triggered within the area.
   Note
   ● Shield area is only valid for the selected camera.
   ● After a shield area is set, it will take effect for all perimeter protection events, including line crossing detection, intrusion detection, region entrance detection, and region exiting detection.

1. Click Shield Area.
2. Check Enable Shield Area.
3. Select Shield Area.
4. Click Draw Area, and draw a quadrilateral in the preview window.
5. Right-click your mouse to finish the drawing.
6. Click OK.

8. Follow these steps to set the detection rules and detection areas.

1. Select Arming Region. Up to 4 regions are selectable.2) Set Sensitivity. The higher the value is, the more easily the detection alarm will be triggered.
   Its range is [0-100].
2. Click Draw Region and draw a quadrilateral in the preview window.

9. Optional: Draw the maximum size/minimum size for targets. Only the targets in the size ranging from maximum size to minimum size will trigger line crossing detection.

1. Click Max. Size/Min. Size.
2. Draw an area in the preview window.
3. Click Stop Drawing.

10. Optional: Select Detection Target as Human or Vehicle to discard alarms that are not triggered by humans or vehicles.
11. Set the arming schedule. Refer to Configure Arming Schedule.
12. Set linkage actions. Refer to Configure Linkage Actions.
13. Click Apply.

7.5 Human Body Detection
Go to Smart Analysis → Engine Settings → Engine Configuration. Configure at least one engine usage as Picture Recognition-Human Body. Refer to Engine Configuration for details. Go to Smart Analysis → Engine Settings → Task Configuration to enable the task for camera. For details, refer to Task Configuration for details.
Note
The chapter is only available for certain models of iDS series.
7.5.1 Human Body Detection
Human body detection enables to detection of the human body appearing in the monitoring scene, and capturing the human body pictures.
Before You Start
Ensure the connected camera supports human body detection.
Steps

1. Go to Smart Analysis → Smart Event Settings → Other Events.
2. Select a camera.
3. Click Human Body.
4. Optional: For IP camera does not support human body detection, Check Enable Local Human  Body Detection. Then the device will consume its decoding resource to execute human body detection. Before enabling the function, go to Smart Analysis → Engine Settings → Engine Configuration to select at least one engine as Video Structuralization-Real-Time.
5. Check Save VCA Picture to save the captured pictures of human body detection.
6. Check Target of Interest (Human Body) to discard non-human body pictures and videos which are not triggered by human body detection. The feature is only available for local human body detection.
7. Set detection area.

1. Select the detection area to configure from the Area drop-down list. Up to 8 detection areas are selectable.
2. Check Enable Area to enable the selected detection area.
3. Edit the area name in Scene Name. The scene name can contain up to 32 characters.
4. Click Draw Area to draw a quadrilateral in the preview window and then click Stop Drawing.

8. Set the arming schedule. Refer to Configure Arming Schedule.
9. Set linkage actions. Refer to Configure Linkage Actions.
10. Click Apply to activate the settings.

7.5.2 Human Body Search
Search by Human Body Event
Search pictures by human body detection alarms.
Steps

1. Go to Smart Analysis → Smart Search → Human → Search by Event.
2. Set the start time and end time.
3. Select a channel.
4. Select Event Type as Human Body Alarm.
5. Click Start Search. The search result list displays 1 channel.
6. Click Channel to select a channel as your desire. It will display search results for the selected channel.
7. Optional: Export search results.

1. Select result file(s) from the search result interface, or check Select All to select all files.
2. Click Export to export the selected file(s) to a backup device.
   Note
   ● You can click to view export progress.
   ● You can click to return to the search interface.

Search by Appearance
Search human body pictures according to manually specified search conditions.
Steps

1. Go to Smart Analysis → Smart Search → Human → Search by Appearance.
2. Specify search conditions.
3. Click Start Search. The search result list displays 1 channel.
4. Click Channel to select a channel as your desire. It will display search results for the selected channel.
5. Optional: Export search results.

1. Select result file(s) from the search result interface, or check to Select All files.
2. Click Export to export the selected file(s) to a backup device.
   Note
   ● You can click to view export progress.
   ● You can click to return to the search interface.

Search by Uploaded Picture
To increase search accuracy, upload several pictures of one person to compare with captured human body pictures.
Before You Start
Import human body pictures in a USB flash drive and connect it to device.
Steps
Note

• When there are multiple targets existing in the same picture, up to 30 target pictures can be analyzed and displayed.

• The maximum allowed picture size is 3840*2160.

• The picture must be in JPG or JPEG format.

• The picture name (with the suffix) cannot exceed 64 characters.

• Ensure the picture you uploaded is clear and recognizable.
  1. Go to Smart Analysis → Smart Search → Human → Search by Picture .
  2. Select a channel.
  3. Click Upload Sample.
  4. Click Upload Sample from Local and select face pictures from your local directory.
  5. Set the start time and end time.
  6. Select a picture in USB flash drive, and click Import.
  7. Select related pictures, and click Upload.
  8. Specify search conditions.
  Similarity Device will analyze the similarity between samples and face pictures in library and show pictures the similarity of which are higher than the set one.
  9. Click Start Search. The search result list displays 1 channel.
  10. Click Channel to select a channel as your desire. It will display search results for the selected channel.
  11. Optional: Export search results.
  1)Select result file(s) from the search result interface, or check Select All to select all files.
  2)Click Export to export the selected file(s) to a backup device.
  Note

• You can click to view export progress.
  You can click to return to the search interface.

Add Search Result as Sample Picture
You can add searched human body pictures as sample pictures. And then search human body pictures by the sample pictures.
Steps

1. Search human body pictures.
2. In the search result interface, click to select a picture and click Add to Sample.
3. Return to search condition settings interface, the selected sample will be listed.

7.6 Multi-Target-Type Detection
Multi-target-type detection enables the device to detect the faces, human bodies and vehicles simultaneously in a scene.
Before You Start
Go to Smart Analysis → Engine Settings → Engine Configuration to configure at least one engine usage as Video Structuralization-Real-Time. Refer to Engine Configuration for details.

Steps

1. Go to Smart Analysis → Smart Event Settings → Video Structuralization.
2. Select a camera.
3. Check Enable Multi-Target-Type Detection.
4. Optional: Check Save VCA Picture to save the captured intrusion detection pictures.
5. Optional: Check Enable NVR Smart Analysis. The device will analyze the video, cameras only transmit video stream.
6. Set detection area.

1. Click Draw Area.
2. Adjust the red frame on the image to draw the detection area. It is full- screen by default.
3. Click Stop Drawing.

7. Optional: Set Capture Quality. The captured picture will be stored to the device, high quality brings higher resolution, but it takes larger storage space. Picture quality will not affect detection accuracy.
8. Set the arming schedule. Refer to Configure Arming Schedule.
9. Set the linkage method. Refer to Configure Linkage Actions .
10. Click Apply.

7.7 Vehicle Detection
Vehicle detection is available for the road traffic monitoring. In vehicle detection, the passed vehicle can be detected and the picture of its license plate can be captured. You can send alarm signal to notify the surveillance center.
7.7.1 Configure Vehicle Detection
Vehicle detection, available in road traffic monitoring, tends to detect the passing vehicle on the road and capture its license plate at the same time.
Steps

1. Go to Smart Analysis → Smart Event Settings → Vehicle Detection.

2. Select a camera.

3. Click Vehicle.

4. Check Enable Vehicle Detection.

5. Optional: Check Save VCA Picture to save the captured vehicle detection pictures.

6. Configure rules, including Area Settings, Picture, Overlay Content, and Blocklist and Allowlist.
   Area Settings
   Up to 4 lanes are selectable.
   Blocklist and Allowlist
   You can export the file first to see its format, and edit it and import it to the device.

7. Click Apply.
   Note
   Refer to the Network Camera User Manual for detailed instructions for vehicle detection.

8. Set the arming schedule. Refer to Configure Arming Schedule.

9. Set the linkage actions. Refer to Configure Linkage Actions .

7.7.2 Vehicle Search
You can search and view the matched vehicle pictures.
Steps

1. Go to Smart Analysis → Smart Search → Vehicle.
2. Select a search method. For example, Search by Appearance, or Search by Event.
3. Select the IP camera for the vehicle search.
4. Set search conditions.
5. Click Start Search. The search result list displays 1 channel.
6. Click Channel to select a channel as your desire. It will display search results for the selected channel.
7. Export search results.

1. Select result file(s) from the search result interface, or check to Select All files.
2. Click Export to export the selected file(s) to a backup device.
   Note
   ● You can click to view export progress.
   ● You can click to return to the search interface.

7.8 Target Detection
In live view mode, the target detection function can achieve smart detection, facial detection, vehicle detection, and human body detection during the last 5 seconds and the following 10 seconds.
Steps

1. In live view mode, click Target to enter the target detection interface.

2. Select different detection types: smart detection ( ), vehicle detection ( ), facial detection ( ), and human body detection ( ).
   Note
   For thermal cameras, the temperature measurement event is in smart detection ( ), the face capture and facial temperature measurement are in facial detection ( ).

3. Click to set alarm configuration.

1. Select IP Camera(s) and IoT channel(s), and complete access control event display settings.
   Display Pop-UpEnable this function, the pop-up includes person type information, body temperature and mask-wearing status (optional) will be displayed once the alarm is triggered.
   Mask Not Wearing Event
   Temperature units including Celsius degrees and Fahrenheit degree of the detected target are available. Enable this function, when the target does not wear mask, the pop-up will show yellow. Meanwhile, if the target has exceptional body temperature, the pop-up will turn red.

4. Select the historical analysis ( ) or real-time analysis ( ) to obtain the results.
   Note
   The smart analysis results of the detection are displayed in the list. Click a result in the list to play the related video.

7.9 People Counting
People counting calculates the number of people entering or leaving a certain configured area and creates daily/weekly/monthly/annual reports for analysis.
Steps

1. Go to Smart Analysis → Smart Report → Counting.
2.  Select a camera.
3. Select the report type.
4. Set Date to analyze.
5. Optional: Click Export to export the report in Microsoft Excel format.

7.10 Heat Map
Heat map is a graphical representation of data. The heat map function is used to analyze how many people visited and stayed in a specific area.
Before You Start
The function must be supported by the connected IP camera and the corresponding parameters must be set.

Steps

1. Go to Smart Analysis → Smart Report → Heat Map .

2. Select a camera.

3. Select the report type.

4. Set Date to analyze.

5. Click Counting.
   Note
   As shown in the figure above, red color block (255, 0, 0) indicates the most trafficked area, and blue color block (0, 0, 255) indicates the less-popular area.
   The results will be displayed in graphics marked in different colors.

6. Optional: Click Export to export the statistics report in Microsoft Excel format.

IoT (Internet of Things) feature allows you to build connections between your video recorder and IoT devices, including access control and alarm devices. Video recorder will receive alarms from connected IoT devices. You can configure linkage actions like triggering recording and ful screen monitoring, when IoT alarm occurs.
8.1 Add an IoT Device
Note
A maximum number of IoT channels is the half of maximum network camera number of your video recorder.
8.1.1 Add an Access Control Device
Add Hikvision alarm host and video intercom devices to receive alarms. You can configure linkage actions like triggering recording and full-screen monitoring when an alarm occurs.
Before You Start
Install access control devices. Ensure network communication between access control devices and video recorder is well.
Steps

1. Go to Business Application → IoT → Access Control → Device Management.
2. Click Add.
3. Enter access control device information. Device IP, Port,Transfer Protocol, User Name, and Password must be the same with the access control device.
4. Optional: Check Enable IoT Time Sync as your desire.

Note
All IoT channels can be enabled/disabled with shortcuts.
a. Go to Maintenance → System Service → More Settings.
b. Click Time Sync Configuration, select Enable IoT Time Sync or Disable IoT Time Sync to enable/disable scheduled time sync for all IoT channels.

This function is only available for the admin user.
5. Click Add.
8.1.2 Add an Alarm Device
Add alarm devices of various manufacturers to receive alarms. You can configure linkage actions like triggering recording and full-screen monitoring when an alarm occurs.
Before You Start
Install alarm devices. Ensure network communication between alarm devices and video recorder is well.
Steps

1. Go to Business Application → IoT → Alarm → Device Management.

2. Click Add.

3. Enter access control device information. The information must be the same with the alarm device to add.

4. Optional: Check Enable IoT Time Sync as your desire.
   Note
   All IoT channels can be enabled/disabled with shortcuts.
   a. Go to Maintenance → System Service → More Settings .
   b. Click Time Sync Configuration, select Enable IoT Time Sync or Disable IoT Time Sync to enable/disable scheduled time sync for all IoT channels.

5. This function is only available for the admin user.

6. Click Add.

8.2 Configure the Linkage Action and Arming Schedule
Configure the linkage actions and arming schedule for access control or alarm devices. Linkage actions will be triggered when the designate alarm occurs.
Steps

1. Click   of an added IoT device.

2. Select Event Type. The following configuration is only valid for the selected event type.

3. Check Enable.

4. Check linkage actions as your desire. For detailed steps, refer to Configure Linkage Actions .
   Note
   Full-Screen Monitoring and OSD Display are only valid for the selected Trigger Channel.

5. Click Arming Schedule.

6. Configure arming schedule. For detailed steps, refer to Configure Arming Schedule. Linkage action is only valid during the set schedule.

7. Click Apply.

8.3 Configure OSD
You can display alarm information received from IoT devices on live view image.
Steps

1. Click of an added IoT device.
2. Check OSD Display on the Event Configuration interface.
3. Select Trigger Channel.
4. Click OSD Display Configuration.
5. Select items, including Device Name, Card No., Event Name, Name, and ID No., to display on live view image. The items are only for access control devices.
6. Configure OSD properties.
   Overlay Mode – Scroll
   The OSD will automatically scroll to show the new alarm information.
   Overlay Mode – Page
   When the current OSD cannot show more alarm information, it will automatically turn to new page.
   Privacy Settings
   Enter the privacy information you want to mask. Masked privacy information will be replaced by
   *. Privacy information includes Event, Device, Card, Name, and ID.
7. Adjust the quadrilateral of yellow frame on the preview window to adjust IoT OSD size and position.
8. Click Apply.

8.4 Search the IoT Record
Search alarms by time, by event type, or by channel.
Steps

1. Go to event record interface.
   – Access control: Go to Business Application → IoT → Access Control → Card Swiping Record.
   – Alarm device: Go to Business Application → IoT → Alarm → Search Data.

2. Specify search conditions.
   Note
   Name/Card No.: When card swiping event occurs, the access control device will upload card name and card No. to video record. You can search event by card name or card No.

3. Click Search.

8.5 IoT Video/Picture
Configure the event recording or capturing schedule for the selected trigger channel, the channel will automatically record videos or capture pictures when IoT alarm occurs.
8.5.1 Configure the Event Recording/Capturing
The video recorder can record videos or capture pictures when an IoT alarm occurs.
Steps

1. Click of an added IoT device.
2. Select desired Event Type.
3. Check Enable.
4. Check Trigger Channel you want to record event videos or capture pictures when an alarm occurs.
5. Click Apply.
6.  Configure the event recording or capturing schedule. Here we take the example of configuring event recording to describe the steps.

1. Go to Storage → Schedule → Record.
2. Select Camera No. and check Enable Schedule. The camera should be the camera you select in step 4.
3. Select the recording type as Event.
4. Drag the mouse on the time bar to set the event detection recording schedule. Refer to Configure Recording Schedule for details.
5. Click OK.

Result
When an alarm occurs, the selected trigger channel will start event recording.
8.5.2 Search IoT Video
Search IoT event-triggered videos.
Steps

1. Go to File Management → Video → Search by Event.

2.  Set search conditions.
   Camera
   Select it as the selected trigger channels in IoT linkage action configuration.
   Event Type
   Select the desired IoT event.

3. Click Start Search.

Chapter 9 File Management
9.1 Search Files
Specify detailed conditions to search videos and pictures.
Steps

1. Go to File Management → Video, or File Management → Picture.
2. Select a search method. For example, Search by Appearance, or Search by Event.
3. Specify detailed conditions, including time, camera, etc.
4. Click Start Search.
5. Click Channel to select a channel as your desire. It will display the search results of the selected channel.
6. Optional: Click  or to switch view mode.
7. Optional: For videos, click  or in a different view mode to lock a video. The locked video will not be overwritten.
8. Optional: Export search results.

1. Select result file(s) from the search result interface, or check to Select All files.
2. Click Export to export the selected file(s) to a backup device.
   Note
   ● You can click to view export progress.
   ● You can click to return to the search interface.

9.2 Export Files
Export files for backup purposes to a USB device, or eSATA HDD.
Steps

1. Search files. Refer to Search Files for details.
2. Select files.
3. Click Export.
4. Optional: For vehicle files, check Backup License Plate Statistics Info to export license plate statistics information later.
5. Select the file to export as Video and log and click OK.
6. Select the backup device and folder path.
7. Click OK.

9.3 Quick Backup
All the videos can be backed up with a shortcut.
Steps

1. Go to File Management → Video .
2. Search video(s) by setting different conditions (appearance, event or tag).
3. Click Quick Backup.

9.4 Smart Search
You can search human body files, face files and vehicles in File Management → Smart Search.
Refer to Human Body Search, Face Picture Search , and Vehicle Search for details.
Chapter 10 Storage
10.1 Storage Device Management
10.1.1 SSD Management
Initialize SSD
For the device that has pre-installed SSD on the main board, you can view the SSD space distribution, or initialize the SSD.
Steps

1. Go to Storage → SSD Management.

2. Click Format.

3. Click Yes to initialize SSD.
   Note
   Initializing SSD will erase its data, including those in the face picture library. The device will restart after initialization.

4. Click Initialize Face Picture Library to delete face picture data in the SSD.
   Note
   The initialization will make face picture library-related alarms unavailable. The device will restart after initialization.

SSD S.M.A.R.T. Detection
Self-monitoring, analysis, and reporting technology (S.M.A.R.T.) is a monitoring system included in computer hard disk drives (HDDs) and solid-state drives (SSDs) that detects and reports on various indicators of drive reliability, with the intent of enabling the anticipation of hardware failures. You can run the S.M.A.R.T. detection for your SSD.
Steps

1. Go to Maintenance → HDD Operation → S.M.A.R.T
2. Set HDD No. as SSD.
3. Set Self-Test Type.
4. Click Self-Test to start the S.M.A.R.T. SSD self-evaluation.

Upgrade SSD Firmware
You can use a USB flash drive to upgrade your SSD firmware.
Before You Start
Prepare a USB flash drive that contains the SSD firmware, and insert the USB flash drive to your device USB interface.
Steps

1. Go to Storage → SSD Management.
2. Click Firmware Upgrade.
3. Select Device Name as the USB flash drive that contains the SSD firmware.
4. Select the SSD firmware.
5. Click Upgrade.

10.1.2 Manage Local HDD
Configure HDD Group
Multiple HDDs can be managed in groups. Video from specified channels can be recorded onto a particular HDD group through HDD settings.
Steps

1. Go to Storage → Storage Mode.

2. Select Mode as Group.

3. Click Apply.

4. Go to Storage → Storage Device.

5. Select an HDD.

6.  Click   to enter Local HDD Settings interface.

7. Select a group number for the HDD.

8. Click OK.
   Note
   Regroup the cameras for HDD if the HDD group number is changed.

9. Go to Storage → Storage Mode.

10. A select group number from the list.

11. Select related camera(s) to save videos and pictures on the HDD group.

12. Click Apply.

Configure the HDD Property
HDD property can be set as R/W, Read-only, or Redundant.
Before You Start
Set the storage mode to Group. For detailed steps, refer to Configure HDD Group
Steps

1. Go to Storage → Storage Device.

2. Click of the desired HDD.

3. Select HDD Property.
   R/W
   HDD supports both read and write.
   Read-only
   Files in read-only HDD will not be overwritten.
   Redundant
   Save the videos and pictures not only in the R/W HDD but also in the redundant HDD. It effectively enhances the data safety and reliability. Ensure at least another HDD which is in Read/Write status exists.

4. Click OK.

Configure the HDD Quota
Each camera can be configured with an allocated quota for storing videos or pictures.
Steps

1. Go to Storage → Storage Mode .
2. Select Mode as Quota.
3. Select a camera to set quota.
4. Enter the storage capacity in the text fields of Max. Record Capacity (GB) and Max. Picture Capacity (GB).
5. Click Copy to to copy the quota settings of the current camera to other cameras.
6. Click Apply.
   Note
   ● When the quota capacity is set to 0, all cameras will use the total capacity of HDD for videos and pictures.
   ● Reboot the video recorder to activate the new settings.
   10.1.3 Add a Network Disk
   You can add the allocated NAS or IP SAN disk to the device, and use it as a network HDD.

Steps

1. Go to Storage → Storage Device.
2. Click Add.
3. Select NetHDD type.
4. Enter NetHDD IP address and click Search to search the available NetHDD.
5.  Select the desired NetHDD.
6. Click OK.
7.  The added NetHDD will be displayed in the HDD list. Select the newly added NetHDD and click Init.

10.1.4 Configure Cloud Storage
The cloud storage function enables the device to upload videos to a cloud server. It may not only save your local HDD storage space, but also let you access videos more conveniently. You can enable cloud storage via web browser.
Before You Start
Ensure your device is properly connected to the Internet, and you have the correct cloud storage information.
Steps

1. Go to Configuration → Storage → Storage Management → Cloud Storage.

2. Check Enable Cloud Storage.

3.  Set cloud storage server parameters.
   Note
   There are multiple pools in a cloud storage server. A pool is like an HDD, it is used for store files. Each pool has an ID, hence you have to get the pool ID from storage server.

4. Click Test to test if the parameters are valid.

5.  Click Save.

10.1.5 Manage eSATA
Note
The eSATA function is only available for certain models.
Configure eSATA for Data Storage
When there is an external eSATA device connected to your video recorder, you can configure the eSATA usage as data storage and manage the eSATA.
Steps

1. Go to Storage → Advanced .
2. Select eSATA Usage as Export or Record/Capture.
   Export
   Use the eSATA for backup.
   Record/Capture
   Use the eSATA for record/capture. Refer to the following steps for operating instructions.

What to do next
If eSATA usage is set as Record/Capture, enter the storage device interface to edit its property or initialize it.
Configure eSATA for Auto Backup
If you made an automatic backup plan, the video recorder will back up the local videos of 24 hours ahead of the backup start time to eSATA.
Before You Start
Ensure the device has correctly connected with an external eSATA hard drive, and its usage type is set as Export. Refer to Manage eSATA for details.
Steps

1. Go to Storage → Auto Backup .

2. Check Auto Backup.

3. Set the backup start time in Start Backup at.
   Note
   If the day experiences a failed backup, the video recorder will back up the videos 48 hours ahead of the backup start time in the next day.

4.  Select channels for backup.

5. Select Backup Stream Type as your desire.

6. Select Overwrite type.
   – Disable: When HDD is full, it will stop writing.
   – Enable: When HDD is full, it will continue to write new files by deleting the oldest files.

7. Click Apply.

10.1.6 Dynamically Adjust Recording Writing Buffer
Dynamically adjusting the recording writing buffer allows the device to adjust buffer memory dynamically when bit rate exceeds limit.
Steps

1. Go to Storage → Advanced.
2. Check Dynamically Adjust Recording Writing Bufferto avoid video loss when bit rate is higher than 4 Mbps.

Note
This function will result in higher memory use. Restart the device after you enable/disable the function.
10.2 Disk Array
A disk array is a data storage virtualization technology that combines multiple physical disk drives into a single logical unit. Also known as a “RAID”, an array stores data over multiple HDDs to provide enough redundancy so that data can be recovered if one disk fails. Data is distributed across the drives in one of several ways called “RAID levels”, based the redundancy and performance required.
Note
The functions in this section are only available for certain models.
10.2.1 Create a Disk Array
The video recorder supports software-based disk arrays. Enable the RAID function as required, and ensure each HDD capacity is not less than 4 TB. Two ways are available for creating an array: one-touch configuration and manual configuration.
One-Touch Creation
One-touch configuration creates the disk array. By default, the array type created by one-touch configuration is RAID 5.
Before You Start
Install at least 3 HDDs. If more than 10 HDDs are installed, 2 arrays will be created. To maintain reliability and stability running of the HDDs, it is recommended to use of enterprise-level HDDs of the same model and capacity.
Steps

1. Go to Storage → Advanced.

2. Check Enable RAID.

3. Click Apply and reboot the device to have settings take effect.

4. After reboot, go to Storage → RAID Setup → Physical Disk .

5. Click One-touch Config.

6. Edit Array Name and click OK to start configuring.
   Note
   If you install 4 or more HDDs, a hot spare disk for array rebuilding will be created.

7. Optional: The video recorder will automatically initialize the created array. Go to Storage →
   RAID Setup → Array to view the information of the created array.

Manual Creation
Manually create a RAID 0, RAID 1, RAID 5, RAID 6, or RAID 10 array.
Steps

1. Go to Storage → Advanced.
2. Check Enable RAID.
3. Click Apply and reboot the device to have settings take effect.
4. After reboot, go to Storage → RAID Setup → Physical Disk .
5. Click Create.
6.  Enter Array Name.
7. Select RAID Level as required.
8. Select the physical disks to constitute the array.
   Table 10-1 The Required Number of HDDsRAID Level| The Required Number of HDDs
   ---|---
   RAID 0| At least 2 HDDs.
   RAID 1| At least 2 HDDs.
   RAID 5| At least 3 HDDs.
   RAID 6| At least 4 HDDs.
   RAID 10| The number of HDD must be an even ranges from 4 to 16.

9. Click OK.
10. Optional: The video recorder will automatically initialize the created array. Go to Storage → RAID Setup → Array to view the information of the created array.

10.2.2 Rebuild an Array
The array status includes Functional, Degraded, and Offline. To ensure the high security and reliability of the data stored in an array, take immediate and proper maintenance of the arrays according its status.
Functional
No disk loss in the array.
Offline
The number of lost disks has exceeded the limit.
Degraded
If any HDD fails in the array, the array degrades. Restore it to Functional status by rebuilding the array.
Configure a Hot Spare Disk
The hot spare disk is required for the disk array automatic rebuilding.
Steps

1. Go to Storage → RAID Setup → Physical Disk.
   

2. Click of an available HDD to set it as the hot spare disk.

Automatically Rebuild an Array
The video recorder can automatically rebuild degraded arrays with the hot spare disks.
Before You Start
Create hot spare disks. For details, refer to Configure a Hot Spare Disk .
Steps

1. Go to Storage → RAID Setup → Array .

Manually Rebuild an Array
If no hot spare disks are configured, rebuild a degraded array manually.
Before You Start
At least one available physical disk must exist to rebuild an array.
Steps

1. Go to Storage → RAID Setup → Array.
2.  Click   of the degraded array.
3. Select the available physical disk.
4. Click OK.
5. Click OK on the pop up message box “Do not unplug the physical disk when it is under rebuilding.”

Chapter 11 Hot Spare Device Backup

Video recorders can form an N+M hot spare system. The system consists of several working video recorders and at least one hot spare video recorder. When a working video recorder fails, the hot spare video recorder would switch into operation, which increases the reliability of the system. A bidirectional connection shown in the figure below is required to be built between hot spare video recorder(s) and working video recorders.

Note

• Up to 32 working devices and 32 hot spare devices are allowed.
•  It is recommended to use all devices in a same model for compatibility. Contact your dealer for details of models that support the hot spare function.
  11.1 Set Working Device

Steps

1. Go to System → Hot Spare .

2.  Set Work Mode as Normal Mode.
   **** Note
   Normal Mode is set by default.

3.  Click Apply.
   Note
   Repeat the above steps to set other working devices.
   11.2 Set Hot Spare Device
   Hot spare device will take over working device tasks when working device fails.

Steps

1. Go to System → Hot Spare .
2. Set Work Mode as Hot Spare Mode.
3. Click Apply.
4. Click Yes in the pop-up. Your device will restart automatically.
   Note
   ● The camera connection will be disabled when the device works in hot spare mode.
   ● It is highly recommended to restore the device defaults after switching the work mode of hot spare devices to normal mode to ensure the normal operation afterward.

11.3 Manage Hot Spare System
Steps
Note

• Up to 32 working devices and 32 hot spare devices are allowed in the hot spare system.
• Only one hot spare device can add working devices and other hot spare devices. You can find the hot spare device IP address from working devices.
  1. Go to System → Hot Spare through the hot spare device.2. Click Add in Working Device Settings to add working devices to the hot spare system.
  After refreshing the interface, you can view the working status of working devices from the hot spare device interface. Also, the working status and IP address of the hot spare device can be viewed from working device interface.

Table 11-1 Working Status of Working Device

monitored before.
Backing up| The working device has been monitored before but goes offline. A hot spare device will take over the working device, and record the videos of network cameras connected to the working device. The video backup function can be enabled for one working device at a time.
Waiting for synchronization| The working device comes back online, and waits for the a hot spare device to sync videos.
Synchronizing| The hot spare device is restoring videos back into the working device. The synchronization function can be enabled for one working device at a time.
Synchronization finished| Videos are restored back to the working device. The work device is recovered.

3. Click Add in Hot Spare Device Settings to add hot spare devices to the hot spare system.
4. Optional: Click Delete to delete working devices or hot spare devices as your desire.

Chapter 12 Network Settings

12.1 Configure DDNS
You can set Dynamic DNS service for network access. Different DDNS modes are available: DynDNS, PeanutHull, and NO-IP.
Before You Start
You must register the DynDNS, PeanutHull, or NO-IP services with your ISP before configuring DDNS settings.
Steps

1. Go to System → Network → TCP/IP → DDNS
2. Check Enable.
3. Select DDNS Type as DynDNS.
4. Enter Server Address for DynDNS (i.e., members.dyndns.org).
5.  Under Device Domain Name, enter the domain name obtained from the DynDNS Website.
6. Enter User Name and Password registered in the DynDNS Website.
7. Click Apply.

12.2 Configure PPPoE
If the device is connected to Internet through PPPoE, you need to configure user name and password accordingly under System → Network → TCP/IP → PPPoE .
Contact your Internet service provider for details about PPPoE service.
12.3 Configure Port Mapping (NAT)
Two ways are provided for port mapping to realize the remote access via the cross-segment network, UPnP™ and manual mapping.
Before You Start
If you want to enable the UPnP™ function of the device, you must enable the UPnP™ function of the router to which your device is connected. When the network working mode of the device is set as multi-address, the Default Route of the device should be in the same network segment as that of the LAN IP address of the router.
Universal Plug and Play (UPnP™) can permit the device seamlessly discover the presence of other network devices on the network and establish functional network services for data sharing, communications, etc. You can use the UPnP™ function to enable the fast connection of the device to the WAN via a router without port mapping.
Steps

1. Go to System → Network → TCP/IP → NAT .

2. Check Enable.

3. Select Mapping Type as Manual or Auto.
   – Auto: If you select Auto, the port mapping items are read-only, and the external ports are set by the router automatically.
   – Manual: If you select Manual, you can edit the external port on your demand by clicking to activate External Port Settings.
   Note
   ● You can use the default port No., or change it according to actual requirements.
   ●External Port indicates port No. for port mapping in the router.
   ● The value of the RTSP port No. should be 554 or between 1024 and 65535, while the value of the other ports should be between 1 and 65535 and the value must be different from each other. If multiple devices are configured for the UPnP™ settings under the same router, the value of port No. for each device should be unique.

4. Enter the virtual server setting page of the router; fill in the blank of Internal Source Port with the internal port value, the blank of the External Source Port with the external port value, and other required contents.
   Note
   ● Each item should be corresponding with the device port, including server port, http port, RTSP port and HTTPS port.
   ● The virtual server setting interface below is for reference only, it may be different due to different router manufacturers. Please contact the manufacturer of router if you have any problems with setting virtual server.

12.4 Configure SNMP
You can configure SNMP settings to get device status and parameter information.
Before You Start
Download the SNMP software to receive device information via the SNMP port. By setting the trap address and port, the device is allowed to send alarm events and exception messages to the surveillance center.
Steps

1. Go to System → Network → Advanced → SNMP.

2. Check Enable. A message will pop up to notify about a possible security risk. Click Yes to continue.

3. Configure the SNMP settings as needed.
   Trap Address
   SNMP host IP address.
   Trap Port
   Port of the SNMP host.

4. Click Apply.
   Note
   You can configure SNMP v2 and SNMP v3 parameters via web browser in Configuration → System → Advanced Settings → SNMP .

12.5 Configure Email
The system can be configured to send an e-mail notification to all designated users when a specified event occurs such as when an alarm or motion event is detected, or the administrator password is changed, etc.
Before You Start
The device must be connected to a local area network (LAN) that contains an SMTP mail server.
The network must also be connected to either an intranet or the Internet depending on the location of the email accounts to which you want to send notifications.
Steps

1. Go to System → Network → Advanced → Email.

2. Configure the email settings.
   Server Authentication
   Check to enable the function if the SMTP server requires user authentication and enter the user name and password accordingly.
   SMTP Server
   The IP address of SMTP Server or hostname (e.g., smtp.263xmail.com).
   SMTP Port
   The SMTP port. The default TCP/IP port used for SMTP is 25.
   Enable SSL/TLS
   Check to enable SSL/TLS if required by the SMTP server.
   Sender
   The sender’s name.
   Sender’s Address
   The sender’s address.
   Select Receivers
   Select the receiver. Up to 3 receivers can be configured.
   Receiver
   The receiver’s name.
   Receiver’s Address
   The email address of the user to be notified.
   Attached Image
   Check to send email with attached alarm images. The interval is the time between sending two subsequent alarm images.
   Interval
   The time interval for capturing the attached images.
   Perimeter Protection Analysis and Capture by Device
   When perimeter protection events are analyzed by the device, the device will send you 3 images with target frames and rule frames in the alarm triggered email.
   Note
   Perimeter Protection Analysis and Capture by Device is only available for /X and /S series.

3. Optional: Enable the alternate SMTP, and configure the required parameters for alternate SMTP.
   When the preferred SMTP is invalid, the device will use alternate SMTP to send emails.

4. Optional: Click Test to send a test email.

5. Click Apply.
   12.6 Configure Port
   You can configure different types of ports to enable relevant functions.

Steps

1. Go to System → Network → Advanced → More Settings.

2. Configure port settings as needed.
   Alarm Host IP/Port
   With a remote alarm host configured, the device will send the alarm event or exception message to the host when an alarm is triggered. The remote alarm host must have the client management system (CMS) software installed. The alarm host IP refers to the IP address of the remote PC on which the CMS software (e.g., iVMS-4200) is installed, and the alarm host port (7200 by default) must be the same as the alarm monitoring port configured in the software.
   Server Port
   Server port (8000 by default) should be configured for remote client software access and its valid range is 2000 to 65535.
   HTTP Port
   HTTP port (80 by default) should be configured for remote Web browser access.
   Multicast IP
   Multicast can be configured to enable Live View for cameras that exceed the maximum number allowed through the network. Both IPv4 and IPv6 are available for multicast IP addresses.
   For IPv4, it covers Class-D IP ranging from 224.0.0.0 to 239.255.255.255 and it is recommended to use an IP address ranging from 239.252.0.0 to 239.255.255.255. When
   adding a device to the CMS software, the multicast address must be the same as that of the device.
   RTSP Port
   RTSP (Real Time Streaming Protocol) is a network control protocol designed to control streaming media servers. The port is 554 by default.
   Enhanced SDK Service Port
   The enhanced SDK service adopts TLS protocol over the SDK service that provides safer data transmission. The port is 8443 by default.

3. Click Apply.

12.7 Configure ONVIF
ONVIF protocol allows the connection with third-party cameras. The added user accounts have the permission to connect other devices via ONVIF protocol.
Steps

1. Go to Maintenance → System Service → ONVIF.

2. Check Enable ONVIF to enable the ONVIF access management.
   Note
   ONVIF protocol is disabled by default.

3. Click Add.

4. Enter User Name, and Password
   Caution
   We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high-security system, resetting the password monthly or weekly can better protect your product.

5. Select Level as Media User, Operator or Admin.

6. Click OK.

Chapter 13 POS Configuration
The device can be connected to a POS machine/server, and receive a transaction message to overlay on the image during Live View or playback, as well as trigger a POS event alarm.
13.1 Configure POS Connection
Steps

1. Go to System → POS .

2. Click Add.
   

3. Select a POS device from the drop-down list.

4. Check Enable.
   Note
   The number of POS devices supported by each device is the half of its number of channels, e.g., 8 POS devices are supported for the DS-9616NI-I8 model.

5.  Select POS Protocol.
   Note
   When a new protocol is selected, reboot the device to activate the new settings.
   Universal Protocol
   Click Advanced to expand more settings when selecting the universal protocol. You can set the start line identifier, line break tag, and end line tag for the POS overlay characters, and the case-sensitive property of the characters. You can also optionally check the filtering identifier and the XML protocol. EPSON
   The fixed start and end line tag are used for the EPSON protocol.
   AVE
   The fixed start and end line tag are used for the AVE protocol. Serial port and virtual serial port connection types are supported.
   Click Custom to configure the AVE settings. Select Rule as VSI-ADD or VNET. Set the address bit of the POS message to send. Click OK to save the settings.
   NUCLEUS
   Click the Custom to configure the NUCLEUS settings.
   Enter employee No., shift No., and terminal No. in the field. The matching message sent from the POS device will be used as the valid POS data.
   Note
   The NUCLEUS protocol must be used in the RS-232 connection communication.

6. Select Connection Mode and click Parameters to configure the parameters for each connection mode.
   TCP Connection
   When using TCP connection, the port must be set from 1 to 65535, and the port for each POS machine must be unique.
   Set the Allowed Remote IP Address of the device sending the POS message.
   UDP Connection
   When using UDP connection, the port must be set from 1 to 65535, and the port for each POS machine must be unique.
   Set the Allowed Remote IP Address of the device sending the POS message.

USB-to-RS-232 Connection
Configure the USB-to-RS-232 convertor port parameters, including the port serial number, baud rate, data bit, stop bit, parity, and flow ctrl.

RS-232 Connection
Connect the device and the POS machine via RS-232. The RS-232 settings can be configured in Menu → Configuration → RS-232 . The Usage must be set to Transparent Channel.
Multicast Connection
When connecting the device and the POS machine via Multicast protocol, set the multicast address and port.
Sniff Connection
Connect the device and the POS machine via Sniff. Configure the source address and destination address settings.

13.2 Configure POS Text Overlay
Steps

1. Go to System → POS .

2. Click Channel Linkage and Display.

3. Select linked channel to overlay the POS characters.

4. Set the characters overlay for the enabled POS.
   ● Character encoding format: currently the Latin-1 format is available
   ● Overlay mode of the characters to display in scrolling or page mod
   ● Font size and font color
   ● Display time (sec) of the characters. The value ranges 5 -3600 sec.
   ● Timeout of POS event. The value ranges 5 -3600 sec. When the device has not received the POS message within the defined time, the transaction ends.

5. In Privacy Settings, set the POS privacy information to not display on the image, e.g., the card number, user name, etc.
   The defined privacy information will be displayed using ***on the image instead.

6. Check Overlay POS in Live View. When this feature is enabled, the POS information is overlaid on the Live View image.
   Note
   Drag the frame to adjust the textbox size and position on POS settings interface preview screen.

7. Click Apply to activate the settings.

13.3 Configure POS Alarm
A POS event can trigger channels to start recording or trigger full-screen monitoring or an audio warning, notifying the surveillance center, send e-mail, etc.
Steps

1. Go to Storage → Recording Schedule.
2.  Set the POS event’s arming schedule.
3. Go to System → POS .
4. Click Event Linkage on the POS adding or editing interface.
5. Select the normal linkage actions.
6. Select one or more alarm output(s) to trigger.
7.  Select one or more channels to record or become full-screen monitoring when a POS alarm is triggered.
8. Click Apply to save the settings.

Chapter 14 User Management and Security
14.1 Manage User Accounts
The Administrator user name is admin and the password is set when you start the device for the first time. The Administrator has the permission to add and delete users and configure user parameters.
14.1.1 Add a User
Steps

1. Go to System → User .

2. Click Add to enter the operation permission interface.

3. Input the admin password and click OK.

4. In the Add User interface, enter the information for a new user.
   Caution
   Strong Password Recommended–We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. We also recommend that you reset your password regularly. Especially in high-security systems, resetting the password monthly or weekly can better protect your product.
   User Level
   Set the user level to Operator or Guest. Different user levels have different operating permission.
   ● Operator: An Operator user level has Two-way Audio permission in Remote Configuration and all operating permissions in Camera Configuration by default.
   ● Guest: The Guest user has no permission of Two-way Audio in Remote Configuration and only has the local/remote playback in the Camera Configuration by default.
   User’s MAC Address
   The MAC address of the remote PC that logs onto the device. If it is configured and enabled, it allows only the remote user with this MAC address to access the device.

5. Click OK.
   In the User Management interface, the added new user is displayed on the list.

14.1.2 Edit the Admin User
For the admin user account, you can modify your password and unlock pattern.
Steps

1. Go to System → User .
2. Select the admin user from the list.
3. Click Modify.
4. Edit the admin user information as desired, including a new admin password (strong password is required) and MAC address.
5. Edit the unlock pattern for the admin user account.

1. Check Enable Unlock Pattern to enable the use of an unlock pattern when logging in to the device.
2. Use the mouse to draw a pattern among the 9 dots on the screen, and release the mouse when the pattern is done.

6. Check Export of GUID File to export the GUID file for the admin user account.
   Note
   When the admin password is changed, export the new GUID to the connected USB flash drive in the Import/Export interface for the future password resetting.

7. Configure security questions for password resetting.

8.  Configure reserved email for password resetting.

9. Click OK to save the settings.
   14.1.3 Edit an Operator/Guest User
   You can edit the user information, including user name, password, permission level, and MAC address.

Steps

1. Go to System → User .
2. Select a user from the list and click Modify.
3. Edit the user information as desired, including the new password (strong password is required) and MAC address.
4. Click OK.

14.2 Manage User Permissions
14.2.1 Set User Permissions
For an added user, you can assign different permissions, including local and remote operation of the device.
Steps

1. Go to System → User .
2. Select a user from the list, and then click to enter the permission settings interface.
3. Set the user’s operating permissions for Local Configuration, Remote Configuration, and Camera Configuration for the user.

1. Set Local Configuration
   Local Log Search
   Searching and viewing logs and system information of device.
   Local Parameters Settings
   Configuring parameters, restoring factory default parameters, and importing/exporting configuration files.
   Local Camera Management
   Adding, deleting, and editing of IP cameras.
   Local Advanced Operation
   Operating HDD management (initializing HDD, setting HDD property), upgrading system firmware, clearing I/O alarm output.
   Local Shutdown Reboot Shutting down or rebooting the device.
2. Set Remote Configuration Remote Log Search

Remotely viewing logs that are saved on the device.
Remote Parameters Settings
Remotely configuring parameters, restoring factory default parameters, and importing/ exporting configuration files.
Remote Camera Management
Remote adding, deleting, and editing of the IP cameras.
Remote Serial Port Control
Configuring settings for RS-232 and RS-485 port settings.
Remote Video Output Control
Sending remote button control signals.
Two-Way Audio
Operating the two-way radio between the remote client and the device.
Remote Alarm Control
Remotely arming (notify alarm and exception message to the remote client) and controlling the alarm output.
Remote Advanced Operation
Remotely operating HDD management (initializing HDD, setting HDD property), upgrading system firmware, clearing I/O alarm output.
Remote Shutdown/Reboot
Remotely shutting down or rebooting the device.
3) Set Camera Configuration
Remote Live View
Remotely viewing live video of the selected camera(s).
Local Manual Operation
Locally starting/stopping manual recording and alarm output of the selected camera(s).
Remote Manual Operation
Remotely starting/stopping manual recording and alarm output of the selected camera(s).
Local Playback
Locally playing back recorded files of the selected camera(s).
Remote Playback
Remotely playing back recorded files of the selected camera(s).
Local PTZ Control
Locally controlling PTZ movement of the selected camera(s).
Remote PTZ Control
Remotely controlling PTZ movement of the selected camera(s).
Local Video Export
Locally exporting recorded files of the selected camera(s).
Local Live View
View live video of the selected camera(s) in local.
4. Click OK to save the settings.
14.2.2 Set Live View Permission on Lock Screen
The admin user can set live view permission for specific cameras in the screen lock status of device.
● The admin user can set this permission for user accounts.
● When the normal user (Operator or Guest) has no local live view permission for specific camera (s), the live view permission for such camera (s) on lock screen status cannot be configured (live view not allowed by default).
Steps

1. Go to System → User .
2. Click Live View Permission on Lock Screen.
3. Input admin password and click Next.
4. Set the permissions. Select the camera (s) to allow live view when the current user account is in logout status.
5. Click OK.
   14.2.3 Set Double Verification Permission for Non-admin Users After double verification is enabled in the channel, a non-admin user must be verified by an authorized user to get permission. Only the admin has the authorization to set double verification.

Steps

1.  Go to Maintenance → System Service → Double Verification.
2. Check Enable Double Verification.
3. Set double verification user. The double verification is different from the system user. You can add up to 8 double verification users.

1. Click Add to add a double verification user.
2. Enter the admin password.
3. Set the user parameters, including user name, password, camera permission, etc.
4. Click OK.
   4. Click Apply.

4. Set permission for non-admin users.

1. Go to System → User .
2. Click to edit user permission.
3. Select Camera Permission. Only Local Playback, Remote Playback/Download, and Local Video Export are available for double verification.
4. Select the channel(s) that requires double verification.
5. Click OK.

14.3 Configure Password Security
14.3.1 Export GUID File
The GUID file can help you to reset your password when you forget it. You can export the GUID file via web browser. Please keep the GUID file properly.
Before You Start
Ensure you are on the same network segment with your device.
Steps

1. Go to Configuration → System → User Management → User Management.
2. Select the admin user.
3. Click Account Security Settings.
4. Click Modify.
5. Click Export in Export GUID File.
6. Enter the admin password.
7. Save the GUID file to a directory as your desire.

14.3.2 Configure Security Questions
The security questions can help you to reset your password when you forget your password or encounter security issues.
Steps

1. Click Security Question Configuration when you are activating the device, or editing the admin user account.
2. Set the security questions and answers.
3. Click OK.

14.3.3 Configure Reserved Email
The reserved email will help you to reset your password when you forget your password.
Steps

1. Check Reserved E-mail when you are activating the device, or click Modify when you are editing the admin user account.
2. Enter the reserved email address.
3.  Click OK.

14.4 Reset Password
When you forget the admin password, you can reset the password by importing the GUID file, answering security questions, or entering verification code from your reserved email.
14.4.1 Reset Password by GUID
You can reset password by GUID via web browser.
Before You Start
Ensure you have the correct GUID file.
Steps

1. On the user login interface, click Forgot password.

2. Select Verification Mode as GUID File Verification.

3. Click Browse to locate the GUID file.

4. Click Next.

5. Enter a new password.
   Warning
   We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in a high-security system, changing the password monthly or weekly can better protect your product.

6. Confirm the new password.

7. Click Next.

14.4.2 Reset Password by Security Questions
Before You Start
You have configured the security questions when you activate the device or edit the admin user account.
Steps

1. On the user login interface, click Forgot Password.
2. Select the password resetting type as Verify by Security Question.
3. Input the correct answers of the three security questions.
4. Click OK.
5. Create the new admin password on the Reset Password interface.

14.4.3 Reset Password by Reserved Email
Before You Start
Ensure you have configured the reserved email when you are activating the device or editing the admin user account. (Refer to Configure Reserved Email )
Steps

1. On the user login interface, click Forgot Password.

2. On the password reset type interface, select Verify by Reserved Email.

3. Click OK.

4. Click Next if you accept the legal disclaimer. You can use a smartphone to scan the QR code and read the legal disclaimer.

5. Obtain the verification code. There are two ways to get the verification code.
   – Use the Hik-Connect app to scan the QR code.
   – Send the QR code to email server.
   a. Insert a USB flash drive to your device.
   b. Click Export to export the QR code to USB flash drive.
   c. Email the QR code to pw_recovery@hikvision.com as attachment.

6. Check your reserved email, and you will receive a verification code within 5 minutes.

7. Enter the verification code.

8.  Click OK to set the new password.

14.4.4 Reset Password by Hik-Connect
It will restore all parameters to factory default settings if you reset the password by Hik-Connect.
Before You Start
Install the Hik-Connect app on your smartphone.
Steps

1. On the user login interface, click Forgot Password.
2. On the password reset type interface, select Verify by Hik-Connect.
3. Use Hik-Connect to scan the QR code. Thereafter, you will have a verification code from HikConnect.
4. Enter the verification code.
5. Click OK.

Chapter 15 System Management

15.1 Configure Device
Steps

1. Go to System → General .

2. Configure the following settings.
   Language
   The default language used is English.
   Output Standard
   Set the output standard to NTSC or PAL, which must be the same as the video input standard.
   Resolution
   Configure video output resolution.
   Device Name
   Edit device name.
   Device No.
   Edit the device serial number. The Device No. can be set in the range of 1 to 255, and the default No. is 255. The number is used for the remote and keyboard control.
   Auto Logout
   Set the timeout time for menu inactivity. E.g., when the timeout time is set to 5 minutes, then the system will exit from the current operation menu to Live View screen after 5 minutes of menu inactivity.
   Mouse Pointer Speed
   Set the speed of the mouse pointer; 4 levels are configurable.
   Enable Wizard
   Enable/disable the Wizard when the device starts up.
   Enable Password
   Enable/disable the use of the login password.

3. Click Apply to save the settings.
   15.2 Configure Time
   15.2.1 Manual Time Synchronization

Steps

1. Go to System → General.

2. Configure the date and time.

3. Click Apply to save the settings.
   15.2.2 NTP Synchronization
   Connection to a network time protocol (NTP) server can be configured on your device to ensure the system’s date and time accuracy.
   Steps
   1. Go to System → Network → TCP/IP → NTP .
   2. Check Enable.
   3. Configure NTP settings as need.
   Interval (min)
   The time interval between two-time synchronization with NTP server NTP Server
   IP address of the NTP server
   NTP Port
   Port of the NTP server

4. Click Apply

15.2.3 DST Synchronization
DST (daylight saving time) refers to the period of the year when clocks are moved one period ahead. In some areas worldwide, this has the effect of creating more sunlit hours in the evening during months when the weather is the warmest.
We advance our clocks ahead a certain period (depends on the DST bias you set) at the beginning of DST, and move them back the same period when we return to standard time (ST). Steps

1. Go to System → General .

2. Check Enable DST.

3. Set DST mode as Auto or Manual.
   Auto
   Automatically enable the default DST period according to the local DST rules.
   Manual
   Manually set the start time and end time of the DST period, and the DST bias.

4. Set the DST Bias. Set the time (30/60/90/120 minutes) offset from the standard time.

5. Click Apply to save the settings.

15.3 Audio Management
The audio files are used for alarm linkage.
You can import and manage audio files in System → Audio Management.
Note
Before importing audio files, prepare a backup device with the audio files in it.
15.4 Configure Enhanced SVC Mode
In live view or playback, enhanced SVC mode can be configured to extract frames of the video, providing better decoding capacity.
This mode can be enabled if you go to System → General.

Note
If the enhanced SVC mode configuration of the device does not work, go to the Web page of the camera(s) to enable the enhanced SVC mode.
15.5 Network Detection
15.5.1 Network Traffic Monitoring
Network traffic monitoring is the process of reviewing, analyzing and managing network traffic for any abnormality or process that can affect network performance, availability and/or security.

Steps

1. Go to Maintenance → Network → Traffic .
2. You can view the real-time network traffic status, including MTU (Maximum Transmission Unit), and network throughput.

15.5.2 Test Network Delay and Packet Loss
Network delay is caused by slow response of the device when oversized data information is not limited during transmission under certain network protocol, e.g. TCP/IP. Packet loss test is for testing network packet loss rate which is the ratio of lost data packets and total number of transmitted data packets.
Steps

1. Go to Maintenance → Network → Network Detection.
2. Select a network card in Select NIC.
3. Enter the destination IP address in Destination Address.
4. Click Test.

15.5.3 Export Network Packet
After the recorder access the network, you can use a USB flash drive to export the network packet.
Before You Start
Prepare a USB flash drive to export the network packet.
Steps

1. Insert the USB flash drive.
2. Go to Maintenance → Network → Network Detection.
3. Select network card in Select NIC.
4. Select the USB flash drive in Device Name. You can click Refresh if the connected local backup device cannot be displayed.
5. Optional: Click Status to view the network status.
6. Click Export.
   Note
   It will export 1 MB data each time as default.

15.5.4 Network Resource Statistics
The remote access, including web browser and client software, will consume output bandwidth.
You can view the real-time bandwidth statistics.
Steps

1. Go to Maintenance → Network → Network Stat .
2.  View the bandwidth statistics, including IP Camera, Remote Live View, Remote Play, Net Total Idle, etc.
3. Optional: Click Refresh to obtain the latest data.

15.6 Storage Device Maintenance
15.6.1 Bad Sector Detection
Steps

1. Go to Maintenance → HDD Operation → Bad Sector Detection.
2. Select the HDD No. you want to configure in the dropdown list.
3. Select All Detection or Key Area Detection as the detection type.
4. Click Self-Test to start the detection.

Note

• You can pause/resume or cancel the detection.
• After testing has been completed, you can click Error information to see the detailed damage information.
  15.6.2 S.M.A.R.T. Detection
  HDD detection functions such as the adopting of the S.M.A.R.T. and the Bad Sector Detection techniques. S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology) are HDD monitoring systems to detect various reliability indicators in the hopes of anticipating failures.

Steps

1. Go to Maintenance → HDD Operation → S.M.A.R.T.
2. Select the HDD to view its S.M.A.R.T. information list.
3.  Set Self-Test Type.
4. Click Self-Test to start the S.M.A.R.T. HDD self-evaluation.

Note
To use the HDD even when the S.M.A.R.T. checking has failed, check Continue to use the disk when self-evaluation is failed.
The related information of the S.M.A.R.T. is shown, and you can check the HDD status.
15.6.3 HDD Health Detection
You can view the health status of a 4 TB to 8 TB Seagate HDD that was generated after October 1, 2017.
Use this function to help troubleshoot HDD problems. Health Detection shows a more detailed HDD status than the S.M.A.R.T. function.
Steps

1. Go to Maintenance → HDD Operation → Health Detection.
2.  Click an HDD to view details.

15.6.4 Configure Disk Clone
Select the HDDs to clone to the SATA HDD.
Before You Start
Connect an eSATA disk to the device.
Steps

1. Go to Maintenance → HDD Operation → HDD Clone.
2. Check the HDD to clone. The capacity of the selected HDD must match the capacity of the clone destination.
3. Click Clone.
4. Click Yes on the pop-up message box to create the clone.

15.6.5 Repair Database
Repairing the database will rebuild all databases. It might help to improve your system speed after
upgrade.
Steps

1. Go to Storage → Storage Device.
2. Select the drive.
3. Click Repair Database.
4. Click Yes.
   Note
   ● Repairing database will rebuild all databases. Existing data will not be affected, but local search and playback functions will not be available during the process, you can still achieve search and playback functions remotely via web browser, client software, etc.
   ● Do not pull out the drive, or shut down the device during the process.
   ● You can see the repairing progress at Status.

15.7 Upgrade Device
Your device firmware can be upgraded with a local backup device or remote FTP server.
15.7.1 Upgrade by Local Backup Device
Before You Start
Connect your device to a local storage device that contains the firmware update file.
Steps

1. Go to Maintenance → Upgrade .
2. Click Local Upgrade to enter the local upgrade interface.
3. Select the firmware update file from the storage device.
4. Click Upgrade to start upgrading.
   After the upgrade is completed, the device will reboot automatically to activate the new firmware.

15.7.2 Upgrade by FTP
Before You Start
Ensure the network connection of the PC (running FTP server) and the device are valid and correct.
Run the FTP server on the PC and copy the firmware into the corresponding directory of your PC.
Steps

1. Go to Maintenance → Upgrade .
2. Click FTP to enter the local upgrade interface.
3. Enter FTP Server Address.
4. Click Upgrade to start upgrading.
5. After the upgrading is complete, reboot the device to activate the new firmware.

15.7.3 Upgrade by Web Browser
You can upgrade the device by web browser
After logging in to the device via web browser, go to Configuration → System → Maintenance → Upgrade . Click Browse to upload the firmware, and upgrade the device.
15.7.4 Upgrade by Hik-Connect
After logging the device into Hik-Connect, the device would periodically check for the latest firmware from Hik-Connect. If an upgrade firmware is available, the device will notify you when you log in. You can also manually check for the latest firmware.
Before You Start
Ensure the device has successfully connected to Hik-Connect, and it requires to install at least one read-write HDD for firmware downloading.
Steps

1. Go to Maintenance → Upgrade → Online Upgrade .

2. Click Check Upgrade to manually check and download the latest firmware from Hik-Connect.
   Note
   The device will automatically check for the latest firmware every 24 hours. If it detects available upgrade firmware, the device will notify you when you log in.

3. Optional: You can switch on Download Latest Package Automatically to automatically download the latest firmware package.

4. Click Upgrade Now.

15.8 Import/Export Device Configuration Files
The device configuration files can be exported to a local device for backup; and the configuration files of one device can be imported to multiple devices if they are to be configured with the same parameters.
Before You Start
Connect a storage device to your device. To import the configuration file, the storage device must contain the file.
Steps

1. Go to Maintenance → Import/Export .
2. Export or import the device configuration files.

– Click Export to export configuration files to the selected local backup device.
– To import a configuration file, select the file from the selected backup device and click Import.
Note
After having finished importing configuration files, the device will reboot automatically.
15.9 Log Management
15.9.1 Log Storage
You can customize the log storage disk and log storage period.
Steps

1. Go to Storage → Advanced.

2. Set Log Storage Mode.
   System Each disk will allocate a certain space to store logs in 6 months. After 6 months,
   Default old logs will be overwritten.
   Custom You can set Log Storage Period and allocate Log Disk for log storage. When the
   log disk is full, logs that exceed the period will be overwritten.

3. Click Apply.
   15.9.2 Search & Export Log Files
   The device operation, alarm, exception, and information can be stored in log files, which can be viewed and exported at any time.

Steps

1. Go to Maintenance → Log Info .

2. Set the log search conditions, including the time, major type and minor type.

3. Click Search to start searching the log files.

4. The matched log files will be displayed on the list, as shown below. Note
   Up to 2,000 log files can be displayed each time.

5. Related Operation:
   Click or double-click it to view detailed information.
   **** Click it to view the related video file.
   Export/Export ALL Click it to export all the system logs to the storage device.
   15.9.3 Upload Logs to the Server
   You can upload system logs to the server for backup.
   Steps

6. Go to System → Network → Advanced → Log Server Settings .

7.  Check Enable

8.  Set Upload Time, Server IP Address, and Port.

9.  Optional: Click Test to test if parameters are valid.

10.  Click Apply.

15.9.4 One-Way Authentication
You can install a CA certificate (from the server) to your device to authorize the server via web browser. It would improve the log communication security.
Before You Start
● Download the CA certificate from the server.
● Ensure log server parameters are valid.
Steps

1. Go to Configuration → Network → Advanced Settings → Log Server Configuration.
2. Install the CA certificate in CA Certificate.
3. Optional: Click Test to test if the connection is valid.

4. Click Save.
15.9.5 Two-Way Authentication
You can install a CA certificate (from the server) to your device to authorize the server, and create a certificate (from your device) to authorize your device by the server. This would improve the log communication security. Two- way authentication can be configured via web browser.
Before You Start
● Download the CA certificate from the server.
● Ensure log server parameters are valid.
Steps

1. Go to Configuration → Network → Advanced Settings → Log Server Configuration.
2.  Install the CA certificate in CA Certificate.
3. Click Create in Client Certificate, and follow the pop-up to create the certificate.
4.  Click Download to download the certificate file to a desired location.
5.  Upload the downloaded certificate file to the server, and the server will return the certificate key.
6. Open the certificate as a text file, and modify it by the certificate key as the server returned.
7. Install the modified certificate in Client Certificate.
8. Optional: Click Test to test if the connection is valid.
9. Click Save.

15.10 Export Diagnostic Information
When exceptions occur, you can export diagnostic information via web browser, and check it.
Steps

1. Go to Configuration → System → Maintenance → Diagnose via web browser.
2. Check Export Diagnostic Information.
3. Click Save.
4. Click Diagnose Information.
5. Set the saving path and file name as your desire.
6. Save the file.

15.11 Restore Default Settings
Steps

1. Go to Maintenance → Default .
2. Select the restore type from the following three options.
   Restore Defaults
   Restore all parameters, except the network (including IP address, subnet mask, gateway, MTU, NIC working mode, default route, server port, etc.) and user account parameters, to the factory default settings.
   Factory Defaults
   Restore all parameters to the factory default settings.
   Restore to Inactive
   Restore the recorder to inactive status.
   Note
   The recorder will reboot automatically after restoring to the default settings.

15.12 Security Management
15.12.1 Configure ONVIF
ONVIF protocol allows the connection with third-party cameras. The added user accounts have the permission to connect other devices via ONVIF protocol.
Steps

1. Go to Maintenance → System Service → ONVIF .

2. Check Enable ONVIF to enable the ONVIF access management.
   Note
   ONVIF protocol is disabled by default.

3. Click Add.

4. Enter User Name, and Password
   Caution
   We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

5. Select Level as Media User, Operator or Admin.

6. Click OK.

15.12.2 IP/MAC Address Filter
The address filter decides whether to allow or forbid specific IP/MAC address to get access to your
device.
Steps

1. Go to Maintenance → System Service → Address Filter .
2. Check Enable.
3.  Select Restriction Mode. Choose to filter by IP address or MAC Address.
4. Select Restriction Type. The device mechanism will allow or forbid specific IP/MAC address to get access to your device.
5. Optional: Set Restriction List. You can add, edit or delete addresses.
6. Click Apply to save the settings.

15.12.3 RTSP Authentication
You can specifically secure the stream data of live view by setting the RTSP authentication.
Steps

1. Go to System → System Service → System Service .

2. Select RTSP Authentication Type.
   Note
   Two authentication types are selectable, if you select digest, only the request with digest authentication can access the video stream by the RTSP protocol via the IP address. For security reasons, it is recommended to select digest as the authentication type.

3. Click Apply.

4. Restart the device to take effect the settings.

15.12.4 ISAPI Service
ISAPI (Internet Server Application Programming Interface) is an open protocol based on HTTP, which can realize the communication between the system devices (e.g., network camera, NVR, etc.). The device is as a server, the system can find and connect the device.
Steps

1. Go to System → System Service → System Service .
2. Check Enable ISAPI.
3. Click Apply.
4. Restart the device to take effect the settings.

15.12.5 HTTP Authentication
If you need to enable the HTTP service, you can set HTTP authentication to enhance access security.
Steps

1. Go to Maintenance → System Service → System Service.

2. Check Enable HTTP.

3.  Select HTTP Authentication Type.
   Note
   Two authentication types are selectable, for security reasons, it is recommended to select digest Mas the authentication type.

4. Click Apply to save the settings.

5. Restart the device to take effect the settings.

15.12.6 IP Camera Occupation Detection
After enabling the feature, when searching IP camera in the Number of Unadded Online Device interface, the status of IP camera that has been added by another device will show as
Steps

1. Go to System → System Service → System Service.
2. Check Enable IP Camera Occupation Detection.
3. Click Apply to save the settings. And reboot the device to take effect the settings.

Chapter 16 Appendix

16.1 Glossary
Dual-Stream
Dual-stream is a technology used to record high-resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the mainstream having a maximum resolution of 1080P and the sub-stream having a maximum resolution of CIF.
DVR
Acronym for Digital Video Recorder. A DVR is a device that is able to accept video signals from analog cameras, compress the signal and store it on its hard drives.
HDD
Acronym for Hard Disk Drive. A storage medium that stores digitally encoded data on platters with magnetic surfaces.
DHCP
Dynamic Host Configuration Protocol (DHCP) is a network application protocol used by devices (DHCP clients) to obtain configuration information for operation in an Internet Protocol network.
HTTP
Acronym for Hypertext Transfer Protocol. A protocol to transfer hypertext requests and information between servers and browsers over a network.
PPPoE
PPPoE, Point-to-Point Protocol over Ethernet, is a network protocol for encapsulating Point-to-point Protocol (PPP) frames inside Ethernet frames. It is used mainly with  DSL
services where individual users connect to the ADSL  transceiver (modem) over Ethernet and in plain Metro Ethernet networks.
DDNS
Dynamic DNS is a method, protocol, or network service that provides the capability for a networked device, such as a router or computer system using the Internet Protocol Suite, to notify a domain name server to change, in real-time (ad-hoc) the active DNS configuration of its configured hostnames, addresses or other information stored in DNS.
Hybrid DVR
A hybrid DVR is a combination of a DVR and NVR.
NTP
Acronym for Network Time Protocol. A protocol designed to synchronize the clocks of computers over a network.
NTSC
Acronym for National Television System Committee. NTSC is an analog television standard used in such countries as the United States and Japan. Each frame of an NTSC signal contains 525 scan lines at 60Hz.
NVR
Acronym for Network Video Recorder. An NVR can be a PC-based or embedded system used for centralized management and storage for IP cameras, IP Domes and other DVRs.
PAL
Acronym for Phase Alternating Line. PAL is also another video standard used in broadcast television systems in large parts of the world. PAL signal contains 625 scan lines at 50Hz.
PTZ
Acronym for Pan, Tilt, Zoom. PTZ cameras are motor-driven systems that allow the camera to pan left and right, tilt up and down and zoom in and out.
USB
Acronym for Universal Serial Bus. USB is a plug-and-play serial bus standard to interface devices Tto a host computer.
16.2 Communication Matrix
Please scan the QR code below to view the communication matrix document.

http://enpinfodata.hikvision.com/analysisQR/showQR/617fd10b

16.3 Device Command
Please scan the QR code below to view the device command document.

http://enpinfodata.hikvision.com/analysisQR/showQR/617fd10b

16.4 Frequently Asked Questions
16.4.1 Why is there a part of channels displaying “No Resource” or turning black screen in multi-screen live view?
Reason

1. Sub-stream resolution or bitrate settings is inappropriate.
2. Connecting sub-stream failed.

Solution

1.  Go to Camera → Video Parameters → Sub-Stream . Select the channel, and turn down the resolution and max. bitrate (resolution shall be less than 720p, max. bitrate shall be less than 2048 Kbps).
   Note
   If your video recorder notifies not support this function, you can log in to the camera, and adjust video parameters via web browser.

2. Properly set the sub-stream resolution and max. bitrate (resolution shall be less than 720p, max.
   bitrate shall be less than 2048 Kbps), then delete the channel and add it back again.

16.4.2 Why is the video recorder notifying the stream type is not supported?
Reason
The camera encoding format mismatches with the video recorder.
Solution
If the camera is using H.265/MJPEG for encoding, but video recorder does not support H.265/ MJPEG, change the camera encoding format to the same as video recorder.
16.4.3 Why is the video recorder notifying risky password after a network camera is added?
Reason
The camera password is too weak.
Solution
Change the camera password.
Warning
We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.
16.4.4 How to improve the playback image quality?
Reason
Recording parameter settings are inappropriate.
Solution
Go to Camera → Video Parameters . Increase resolution and max. bitrate, and try again.
16.4.5 How to confirm the video recorder is using H.265 to record video?
Solution
Check if the encoding type at live view toolbar is H.265.
16.4.6 Why is the timeline at playback not constant?
Reason

1. When the video recorder is using event recording, it only records video when event occurs.
   Hence the video may not be continuous.

2. Exception occurs, such as the device offline, HDD error, record exception, network camera offline, etc.

Solution

1.  Ensure the recording type is continuous recording.
2. Go to Maintenance → Log Info . Search the log file during the video time period. See if there are unexpected events, such as HDD error, record exception, etc.
   16.4.7 Why is the video recorder notifying the network is unreachable when a network camera is being added?

Reason

1. The IP address or port of the network camera is incorrect.
   2. The network between video recorder and camera is disconnected.
   Solution
   1. Go to Camera → Camera → IP Camera. Click of the selected camera, and edit its IP address and port. Ensure the video recorder and camera is using the same port.

2. Go to Maintenance → Network → Detection . Enter the IP address of the network camera in
   Destination Address, and click Test to see if the network is reachable. 16.4.8 Why is the IP address of network camera being changed automatically?
   Reason
   When the network camera and video recorder are using the same switch but in different subnets, the video recorder will change the IP address of the network camera to the same subnet as itself.
   Solution
   When adding camera, click Custom Add to add camera.
   16.4.9 Why is the video recorder notifying IP conflict?
   Reason
   The video recorder uses the same IP address as other devices.

Solution
Change the IP address of video recorder. Ensure it is not the same as other devices.
16.4.10 Why is image getting stuck when playing back by single or multi- channel cameras?
Reason
HDD read/write exception.
Solution
Export the video, and play it with other devices. If it plays normally on another device, change your HDD, and try again.
16.4.11 Why does my video recorder make a beeping sound after booting?
Reason

1. The front panel is not fastened (for the device which its front panel is removable).
2. HDD error, or do not have HDD.

Solution

1. If it makes continuous beeps, and your device’s front panel is removable, ensure the front panel is fastened.
2. If it makes non-continuous beeps (3 long, 2 short), take HDD error as an example, check if the device has installed HDD. If not, you can go to System → Event → Normal Event → Exception, and uncheck Event Hint Configuration to disable HDD error event hint.
   Check if the HDD is initialized. If not, go to Storage > Storage Device to initialize the HDD.
   Check if the HDD is broken. You can change it, and try again.

16.4.12 Why is there no recorded video after the motion detection is set?
Reason

1. The recording schedule is incorrect.
2. The motion detection event setting is incorrect.
3. HDD exception.

Solution

1. The recording schedule is setup correctly by following the steps listed in Configuring Record/ Capture Schedule.
2. The motion detection area is configured correctly. The channels are being triggered for motion detection (See Configuring Motion Detection).
3. Check if the device has installed HDD.
   Check if the HDD is initialized. If not, go to Storage > Storage Device to initialize the HDD.  Check if the HDD is broken. You can change it, and try again.

16.4.13 Why is the video sound quality not good?
Reason

1. The audio input device does not have a good effect in the sound collection.
2. Interference in transmission.
3. The audio parameter is not properly set.

Solution

1. Check if the audio input device is working properly. You can change another audio input device, and try again.
2. Check the audio transmission line. Ensure all lines are well connected or welded, and there is no electromagnetic interference.
3. Adjust the audio volume according to the environment and audio input device.

UD25878B

Documents / Resources

| HIKVISION DS-7732NXI-I416PX Network Video Recorder [pdf] User Manual
DS-7732NXI-I416PX, Network Video Recorder, Video Recorder, DS-7732NXI-I416PX, Recorder
---|---

References

• Hikvision - Leading Video AIoT Solutions & Services Provider
• HOME
• 海康威视产品服务门户
• Hikvision USA - Leading the future of AIoT

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