Cox Business Wireless Contour Receiver Instructions

June 4, 2024
Cox Business

**Cox Business Wireless Contour Receiver Instructions

**

Here’s what’s in your kit

Here’s what’s in your kit

And here’s what you’ll need

what you’ll need

Verify Internet Connectivity

Verify your Cox Business Internet Gateway eWAN is installed and working before you proceed.

Plug in the Wireless Contour Receiver

Plug in the Wireless Contour Receiver

First, place your Receiver where it will get a strong signal from the Gateway. Try to avoid walls or metal objects between the two.

Next, connect the HDMI cord A to your Receiver and to your TV.

Then, connect the power cord B to your Receiver and to an electrical outlet. Ensure the electrical outlet isn’t connected to a dimmer or switched outlet.

 Help us send zero waste to landfills by recycling the kit once you’re finished. It’s made with 100% recyclable materials.

Activate the Wireless Contour Receiver

Turn on your TV. Using your original TV remote , press the source or input button and select the correct HDMI connection.

Next, follow the on screen activation steps to connect your Receiver to the Gateway:

  • Select your Wifi Network
  • Enter the password for your Wifi network and select ‘Confirm’

Once a connection is established, follow the on-screen instructions:

  • Name Your Device
  • Pair the remote

 Visit us at Coxbusiness.com/selfinstall to view Help Videos and much more!

FAQs

Why isn’t my Wireless Contour Receiver working?
Try rebooting — unplug the power cord from the wall, wait 10 seconds, then plug it back in. Also, make sure all connections are tight.

How do I fix a “No Input” message on my TV?
The input/source might not be set correctly. Press the “input” or “source” button on your TV remote until you select the HDMI connection that matches the port your HDMI cable is plugged into on your TV.

Where can I view my channel lineup?
Go to www.cox.com/business/tv/channel- lineups.html

Where can I find support for my remote control?
Go to www.cox.com/business/support/remote-control-user- guides.html

CHAT: live chat on Coxbusiness.com/chat

WEB: Coxbusiness.com/selfinstall 

TEXT: message an agent at 36009

CALL: 1–844–208–3743

ACCESSIBILITY: Cox.com/accessibility

References

Read User Manual Online (PDF format)

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