MAYTAG MVWP575GW Commercial-Grade Residential Agitator Washer Owner’s Manual

Top-Loading Washer Use and Care Guide

Model and Serial Number Location

W11566620A

For future reference, please record the numbers below:
Model Number ____
Serial Number _____
Key Code Number _ _____

For best results, use HE High-Efficiency detergents.

WASHER SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” These words mean:
You can be killed or seriously injured if you don’t immediately follow instructions.
You can be killed or seriously injured if you don’t follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions, including the following:

• Read all instructions before using the washer.
• Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable, or explosive substances as they give off vapors that could ignite or explode.
• Do not add gasoline, dry-cleaning solvents, or other flammable, or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
• Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the washing machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
• Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children.
• Before the washer is removed from service or discarded, remove the door or lid.
• Do not reach into the washer if the drum, tub, or agitator is moving.
• Do not install or store the washer where it will be exposed to the weather.
• Do not tamper with controls.
• Do not repair or replace any part of the washer or attempt any servicing unless specifically recommended in this manual or in published user-repair instructions that you understand and have the skills to carry out.
• See Installation Instructions for grounding instructions.
• WARNING: Do not wash water-resistant or water repellant-type clothing. Failure to closely follow these instructions may result in an abnormal vibrating and out-of-balance condition that could result in physical injury, property damage, and/or appliance damage.
  SAVE THESE INSTRUCTIONS

CONTROL PANEL AND FEATURES

Not all features and options are available on all models.
Appearance may vary.

1. WASH CYCLE KNOB
   Use the Wash Cycle knob to select cycles on your washer. The knob does not advance during the progress of the cycle – see cycle status lights for each stage of the process. See  “Cycle Guide” for detailed descriptions of cycles.
   Select the cycle most suitable for your load. Items need to move freely. Tightly packing can lead to poor cleaning performance and may increase wrinkling and tangling.

2. TEMPERATURE
   Temperature senses and maintains uniform water temperatures by regulating incoming hot and cold water. Select a wash temperature based on the type of fabric and soils being washed. For best results, and following the garment label instructions, use the warmest wash water safe for your fabric.
   • Normal, Warm, and Hot water may be cooler than your previous washer. Deep Water cycles will provide higher temperatures for the wash cycle.
   • Even in a cold or cool water wash, some warm water may be added to the washer to maintain a minimum temperature.

3. OPTIONS
   You may add or remove options for each cycle. Not all options can be used with all cycles, and some are preset to work with certain cycles.
   EXTRA RINSE
   This option can be used to automatically add a second rinse to most cycles.
   PRESOAK & EXTRA RINSE
   Use this option to add both an extra soak period to any cycle and a second rinse to most cycles.
   PRESOAK
   Use this option to add an extra soak period to any cycle to help loosen tough stains. The washer will agitate briefly, fill and pause to soak, then begin the selected cycle.

4. START/PAUSE BUTTON
   Press to start the selected cycle. To unlock the lid during the Final Spin, press to pause the cycle. Press and hold for 3 seconds to cancel a cycle.
   NOTE: If the washer is spinning, it may take several minutes to unlock the lid.

5. CYCLE STATUS LIGHTS INDICATOR The Cycle Status lights show the progress of a cycle.
   At each stage of the process, you may notice sounds or pauses that are different from traditional washers.
   FILL
   This LED remains illuminated during the Fill portion of the cycle.
   SOAK/WASH
   This LED remains illuminated during the Soak/Wash portion of the cycle.
   RINSE
   This LED remains illuminated during the Rinse portion of the cycle. A fabric softener can be added at this stage of the cycle.
   FINAL SPIN/LID LOCKED
   The Final Spin LED and the Lid Locked LED will both remain illuminated during this portion of the cycle. If you need to open the lid prior to cycle completion, press and hold START/PAUSE for 3 seconds.
   DONE
   This LED illuminates when the cycle is complete and will
   turn off when the lid is open.

WARNING: Do not wash water-resistant or water repellant-type clothing. Failure to closely follow these instructions may result in an abnormal vibrating and out-of-balance condition that could result in physical injury, property damage, and/or appliance damage.

CYCLE GUIDE

For best fabric care, choose the cycle that best fits the load being washed.
Not all cycles and options are available on all models.

Items to wash:| Cycle:| Wash Temperature *** :| Spin Speed:| Cycle Details:**
---|---|---|---|---
Mixed-garment loads| Mixed| Hot Warm Cool Cold Tap Cold| High| Use this cycle for a wide variety of mixed-garment loads. This cycle features a deep bath rinse.
Cotton, linens| Normal| Hot Warm Cool Cold Tap Cold| High| Use this cycle for normally soiled cotton.
Swimsuits and items requiring rinsing without detergent| Rinse & Spin| Cold| High| Use this cycle to wash swimsuits or items requiring rinsing without detergent. The washer combines a rinse and a high-speed spin for loads requiring an additional rinse cycle or to complete a load after a power interruption. Also, use this cycle for loads that require rinsing only.
Hand-washed items or dripping wet items| Drain & Spin| N/A| High| Use this cycle to drain the washer after canceling a cycle or completing a cycle after a power interruption. This cycle uses a high-speed spin to reduce drying times for heavy items or hand-washed items.
Large items such as sheets, sleeping bags, small comforters, jackets, small washable rugs| Bulky/Towels| Hot Warm Cool Cold Tap Cold| High| Use this cycle to wash large items such as jackets and small comforters. This cycle features a deep bath rinse.
Sturdy fabrics, colorfast items, towels, jeans| PowerWash®| Hot Warm Cool Cold Tap Cold| High| Use this cycle for heavily soiled or sturdy items. This cycle features a deep bath rinse.
No-iron fabrics, permanent press, synthetics, machine-wash silks, hand-washed fabrics| Delicates| Hot Warm Cool Cold Tap Cold| Low| Use this cycle to wash lightly soiled loads of no-iron fabrics such as sports shirts, blouses, casual business clothes, permanent press, and blends. Also, use to wash lightly soiled garments indicating “Machine Washable Silks” or “Gentle” cycle on the care label. Place small items in mesh garment bags before washing. This cycle features a deep bath rinse.

*All rinses are cold.

USING YOUR WASHER

Fire Hazard
Never place items in the washer that are dampened with gasoline or other flammable fluids. No washer can completely remove oil. Do not dry anything that has ever had any type of oil on it (including cooking oils). Doing so can result in death, explosion, or fire.

1 . Sort and prepare your laundry

• Empty pockets. Loose change, buttons, or any small object can pass under the agitator and become trapped, causing unexpected sounds.
• Sort items by recommended cycle, water temperature, and colorfastness.
• Separate heavily soiled items from lightly soiled.
• Separate delicate items from sturdy fabrics.
• Do not dry garments if stains remain after washing because heat can set stains on the fabric.
• Treat stains promptly.
• Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.
• Mend rips and tears to avoid further damage to items during washing.

Helpful Tips:

• When washing waterproof or water-resistant items, load evenly.
• Use mesh garment bags to help avoid tangling when washing delicate or small items.
• Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.
• For best performance, heavier Items like jeans, towels, and blankets should be placed in first so they are at the bottom of the mixed load.
  NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

Electrical Shock Hazard

Plug into a grounded 3-prong outlet.
Do not remove the ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.

2 . Add laundry products

IMPORTANT: Add a measured amount of detergent or a single-dose laundry packet into the basket.
If using Oxi-type boosters, color-safe bleach, or fabric softener crystals, add to the bottom of the washer basket before adding clothes.
If using liquid chlorine bleach (optional), manually add the product to the wash water.
Do not overfill, dilute, or use more than 1 cup (236 mL) of liquid chlorine bleach. Do not use color-safe bleach or Oxi products in the same cycle as liquid chlorine bleach.
NOTE: Follow the manufacturer’s instructions to determine the number of laundry products to use. The manufacturer suggests using HE detergent.

3. Load laundry into the washer

Load garments in loose heaps evenly around the basket wall. For best results, do not pack the load tightly. Do not wrap large items, such as sheets, around the agitator; load them in loose piles around the sides of the basket. Try mixing different- sized items to reduce tangling.
IMPORTANT: Do not tightly pack or force items into the washer.
Items need to move freely for the best cleaning and to reduce wrinkling and tangling. Load heavier items in first. Do not load above the agitator cap. Do not load clothes above the white inner collar.

4. Add liquid chlorine bleach to the dispenser

Do not overfill, dilute, or use more than 1 cup (236 mL).
Do not use color-safe bleach or Oxi products in the same cycle as liquid chlorine bleach.

5. Add fabric softener to the dispenser

Pour a measured amount of liquid fabric softener into the dispenser; always follow the manufacturer’s directions for the correct amount of fabric softener based on your load size.
Dilute liquid fabric softener by filling the dispenser with warm water until liquid reaches the underside of the rim. See Max Fill line arrows.

Adding Liquid Fabric Softener Manually to Wash Load
During the final rinse, wait until the washer has completed filling.
At that time, the water valve will shut off and you will not hear any water entering the washer. Lift the lid and add the measured recommended amount of liquid fabric softener.  Do not use more than the recommended amount. Close lid.

6. Select cycle

Turn the Cycles knob to choose your wash cycle. For more information, see “Cycle Guide.”

7. Select TEMPERATURE

Once you select a cycle, select the desired wash temperature by turning the Temperature knob to the appropriate setting based on your load. All rinses are tap cold.
NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

Hot
Some cold water is added to save energy. This will be cooler than your hot water heater setting.| Whites and pastels Durable garments Heavy soils
Warm
Some cold water will be added, so this will be cooler than what your previous washer provided.| Bright colors Moderate-to-light soils
Cool
Warm water may be added to assist in soil removal and to help dissolve detergents.| Colors that bleed or fade Light soils
Cold
This is the temperature of your faucet. If your tap cold water is less than 50°F (10°C), warm water may be added to assist in soil removal and help dissolve detergent.| Dark colors that bleed or fade Light soils
Tap Cold
This is the temperature of your faucet.| Dark colors that bleed or fade Light soils

8. Select OPTIONS

Select any other cycle options you may wish to add, if not previously set. These may be turned off if desired.
NOTE: Not all options are available with all cycles.

9. Press START/PAUSE to begin the wash cycle

Press the START/PAUSE button to start the wash cycle. When the cycle has finished, the Done indicator will light. Promptly remove garments after the cycle has completed to avoid odor, reduce wrinkling, and avoid rusting of metal hooks, zippers, and snaps.
NOTE: If you press Start/Pause to pause the cycle, you must press Start/Pause to resume the cycle. If you hold Start/Pause for more than 3 seconds, it will cancel your cycle and drain the washer.
Adding a Garment After Cycle Begins
During Fill and Soak/Wash, open the lid, add a garment, and close the lid.
IMPORTANT: If the lid is left open for more than 10 minutes, the water will pump out automatically.

WASHER MAINTENANCE

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses
if bulges, kinks, cuts, wear, or leaks are found.
When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.
WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at Its Best

1. Always follow the detergent manufacturer’s instructions regarding the amount of detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer which, in turn, may result in an undesirable odor.
2. Use warm and hot wash water settings sometimes (not exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.
3. Always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odor-causing residue.

Cleaning Your Top-Loading Washer
Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.
Cleaning the Inside of  the Washer
To keep your washer odor free, follow the usage instructions provided above and use this recommended cleaning procedure:

WASHER CARE (cont.)

Recommended Cycle for Cleaning the Washer
For optimal cleaning, use chlorine bleach:
a. Open the washer lid and remove any clothing or items.
b. Add 1 cup (236 mL) of liquid chlorine bleach to the wash basket.
NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time.
c. Close the washer lid.
d. Do not add any detergent or other chemical to the washer when following this procedure.
e. Select the PowerWash® cycle.
f. Press the START/PAUSE button to start the cycle.
NOTE: Do not interrupt the cycle.
Cleaning the Fabric Softener Dispenser
After a period of using your washer, you may find some residue buildup in the dispenser. To remove residue from the dispenser,  wipe with a damp cloth and towel dry. Use an all-purpose surface cleaner, if needed.
Cleaning the Outside of the Washer
Use a soft, damp cloth or sponge to wipe away any spills.
Use only mild soaps or cleaners when cleaning external washer surfaces.
IMPORTANT: To avoid damaging the washer’s finish, do not use abrasive products.
NOTE: The Clean Washer cycle should be used one or two times a year. Check the Tech Sheet for access to the Clean Washer cycle in the Diagnostic Test mode.
NON-USE AND VACATION CARE

If moving, or not using your washer for a period of time, follow these steps:
1. Unplug or disconnect power to the washer.
2. Turn off the water supply to the washer to avoid flooding due to water pressure surge.
WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store the washer where it will not freeze. Because some water may stay in hoses, freezing can damage the washer. If storing or moving during freezing weather, winterize your washer.
To winterize the washer:
1. Shut off both water faucets; disconnect and drain water inlet hoses.
2. Put 1 quart (1 L) of R.V.-type antifreeze in the basket and run a wash cycle for about 30 seconds to mix antifreeze and remaining water.
3. Unplug the washer or disconnect the power.
TRANSPORTING YOUR WASHER

1. Shut off both water faucets. Disconnect and drain water inlet hoses.
2. If the washer will be moved during freezing weather, follow “Winter Storage Care” directions before moving.
3. Disconnect the drain hose from the drain system and drain any remaining water into a pan or bucket. Disconnect the drain hose from the back of the washer.
4. Unplug the power cord.
5. Place inlet hoses and drain hoses inside the washer basket.
6. Drape the power cord over the edge and into the washer basket.
7. Place the packing tray from original shipping materials back inside the washer. If you do not have a packing tray, place heavy blankets or towels into the basket opening. Close the lid and place tape over the lid and down the front of the washer. Keep lid taped until washer is placed in a new location.
8. Reinstall the bottom shipping cone if available.

Electrical Shock Hazard

Plug into a grounded 3-prong outlet.
Do not remove the ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.

REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage, or moving:
1. Refer to Installation Instructions to locate, level, and connect the washer.
2. Before using it again, run the washer through the following recommended procedure:
To use washer again:
1. Flush water pipes and hoses. Reconnect water inlet hoses.
Turn on both water faucets .
2. Plug in the washer or reconnect power.
3. Run washer through Normal cycle to clean washer and remove antifreeze, if used. Use half the manufacturer’s recommended amount of detergent for a medium-size load.

TROUBLESHOOTING

First, try the solutions suggested here or visit our website at www.maytag.com/product_help – In Canada www.maytag.cafor assistance and to possibly avoid a service call.

Vibration or Shaking
Check the following for proper installation or see the “Using Your Washer” section:| Feet may not be in contact with the floor and locked to a cabinet.| Front and rear feet must be in firm contact with the floor, and the washer must be level to operate properly.
The washer may not be level.| Check the floor for flexing or sagging. If the flooring is uneven, a 3/4″ (19 mm) piece of plywood under your washer will reduce sound.
See “Level the Washer” in Installation Instructions.
The load could be unbalanced or twisted.| Load dry items in loose heaps evenly around the basket wall. Adding wet items to the washer or adding more water to the basket could unbalance the washer.
Wash smaller loads to reduce the imbalance.
Do not tightly pack. Avoid washing single items.
Use the PowerWash® cycle for oversized, non-absorbent items such as comforters or poly-filled jackets.
See “Cycle Guide” and “Using Your Washer” in this Use and Care Guide.
If you experience| Possible Causes| Solution
---|---|---
Noises
Clicking or metallic noises| Objects caught in the washer drain system.| Empty pockets before washing. Loose items, such as coins, could fall between the basket and tub or may block the pump.
It may be necessary to call for service to remove items.
It is normal to hear metal items on clothing, such as metal snaps, buckles, or zippers, touch against the basket.
Gurgling or humming| The washer may be draining water.| It is normal to hear the pump making a continuous humming sound with periodic gurgling or surging as final amounts of water are removed during the Drain & Spin cycle.
Humming| Load sensing may be occurring.| You may hear the hum of the sensing spins after you have started the washer. This is normal.
Water Leaks
Check the following for proper installation:| The washer is not level.| Water may splash off the basket if the washer is not level. Check that load is not unbalanced or tightly packed.
Fill hoses not attached tightly.| Tighten the fill-hose connection.
Check the following for proper installation: (cont.)| Fill hose washers.| Make sure all four fill hose flat washers are properly seated.
Drain hose connection.| Pull drain hose from washer cabinet and properly secure it to drainpipe or laundry tub.
Do not place tape over the drain opening.
Check household plumbing for leaks or clogged sink or drain.| Water can back up out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipes, water pipes, and faucets).
The washer was not loaded as recommended.| Improper loading can cause the basket to be out of alignment and cause water to splash off the tub. See “Using Your Washer” for loading instructions.
The washer not performing as expected
The washer won’t run or fill; the washer stops working| Check for proper water supply.| Both hoses must be attached and have water flowing to the inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.

Electrical Shock Hazard

Plug into a grounded 3-prong outlet.
Do not remove the ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.

| Check proper electrical supply.| Plug the power cord into a grounded 3-prong outlet.
---|---|---
Do not use an extension cord.
Ensure there is power to the outlet and that the polarity is correct.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
If you experience| Possible Causes| Solution
---|---|---
The washer not performing as expected (cont.)
| Normal washer operation.| The lid must be closed for the washer to run.
The washer will pause during certain phases of the cycle. Do not interrupt the cycle.
The washer may be tightly packed.| Press START/PAUSE for 3 seconds and wait for the lid to unlock. Remove several items, rearrange the load evenly in the basket, and add detergent. Close lid and press START/PAUSE.
Do not add more than one or two additional items after the cycle has started to avoid tightly packing or unbalancing.
All LEDs remain lit| Error code.| Try unplugging the washer for 10 seconds and plug it back in to reset the control.
Check for proper water supply per above.
The washer not draining/ spinning, loads are still wet, or the spin light remains on (indicating that the washer was unable to pump out water within 10 minutes)| Small items may have been caught in a pump or between the basket and tub, which can slow draining.| Empty pockets and use garment bags for small items.
Use a cycle with a low spin speed.| Cycles with lower spin speeds remove less water than cycles with high spin speeds. Use the recommended cycle/spin speed for your garment. To remove extra water in the load on the anon pay model, select Final Spin. The load may need to be rearranged to allow even distribution of the load in the basket.
The washer may be tightly packed or unbalanced.| Tightly packed or unbalanced loads may not allow the washer to spin correctly, leaving the load wetter than normal. Evenly arrange the wet load for balanced spinning on the anon pay model. Select the Final Spin cycle to remove excess water. See “Using Your Washer” for loading recommendations.
Check plumbing for correct drain hose installation. The drain hose extends into the standpipe farther than 4.5″ (114 mm).| Check drain hose for proper installation. Use drain hose form and securely attach to drainpipe or tub. Do not tape over the drain opening. Lower drain hose if the end is higher than 96″ (2.4 m) above the floor. Remove any clogs from the drain hose.
Too much detergent causes suds to slow or stop draining and spinning.| Always measure and follow detergent directions for your load. To remove extra suds on the anonpay model, select Rinse & Spin. Do not add detergent.
Dry spots on load after cycle| High spin speeds extract more moisture than traditional top-loading washers.| The high spin speeds combined with airflow during the final spin can cause items near the top of the load to develop dry spots during the final spin. This is normal.
Incorrect or wrong wash or rinse temperatures| Check for proper water supply.| Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet and have both hot and cold water flowing to the inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
Energy-saving controlled-wash temperatures.| This washer uses cooler wash and rinses water temperatures than your previous washer. This includes cooler hot and warm washes.
Load not rinsed| Check for proper water supply.| Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on the washer may be clogged.
Remove any kinks in the inlet hose.
Using too much detergent.| The suds from too much detergent can keep a washer from operating correctly. Always measure detergent and follow detergent directions based on load size and soil level.
The washer was not loaded as recommended.| The washer is less efficient at rinsing when the load is tightly packed.
Load garments in loose heaps evenly around the basket wall. Load with dry items only. Do not load above the bottom of the white plastic clothes guard.
Use a cycle designed for the fabrics being washed.
Add only one or two additional garments after the washer has started.
If you experience| Possible Causes| Solution
---|---|---
The washer not performing as expected (cont.)
Sand, pet hair, lint, etc., on load after washing| Heavy deposits of sand, pet hair, lint, detergent, fabric softener, or non-chlorine bleach residues may require additional rinsing.| Use PowerWash® cycle.
Load is tangling| The washer was not loaded as recommended.| See the “Using Your Washer” section.
Select a cycle with a slower wash action and spin speed; however, items will be wetter than those using a higher speed spin. See the “Cycle Guide” to match your load with the best cycle.
Load garments in loose heaps evenly around the basket wall.
Reduce tangling by mixing types of load items. Use the recommended cycle for the type of garments being washed.
Not cleaning or removing stains| The washer was not loaded as recommended.| The washer is less efficient at cleaning when a load is tightly packed.
Load garments in loose heaps evenly around the basket wall. Load with dry items only.
Add only one or two additional garments after the washer has started.
Add detergent on top of the load.| Add detergent, Oxi products, and color-safe bleach to the bottom of the basket before adding the load items.
Using too much detergent.| The suds from too much detergent can keep a washer from operating correctly. Always measure detergent and follow the manufacturer’s directions based on load size and soil level.
Not using the correct cycle for fabric type.| Use a higher soil level cycle option and warmer wash temperature to improve cleaning.
Use the PowerWash® cycle for tough cleaning. See the “Cycle Guide” to match your load with the best cycle.
Not using dispensers.| Use dispensers to avoid chlorine bleach and fabric softener staining.
Load dispensers before starting a cycle.
Do not add products directly onto the load.
Not washing like colors together.| Wash like colors together and remove promptly after the cycle is complete to avoid dye transfer.
Incorrect dispenser operation| Clogged dispenser.| Use only liquid chlorine bleach in the bleach dispenser. Use only fabric softener in the fabric softener dispenser.
Fabric damage| Sharp items were in pockets during the wash cycle.| Empty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears.
Strings and straps could have tangled.| Tie all strings and straps before starting the wash load.
Items may have been damaged before washing.| Mend rips and broken threads in seams before washing.
Fabric damage can occur if the load is tightly packed.| Load garments in loose heaps evenly around the basket wall. Load with dry items only. Load below white plastic clothes guard.
Use a cycle designed for the fabrics being washed.
Add only one or two additional garments after the washer has started.
Liquid chlorine bleach may have been added incorrectly.| Do not pour liquid chlorine bleach directly onto the load. Wipe up bleach spills.
Undiluted bleach will damage fabrics. Do not use more than recommended by the manufacturer.
Do not place load items on top of the bleach dispenser when loading and unloading the washer.
Garment care instructions may not have been followed.| Always read and follow garment manufacturer’s care label instructions. See the “Cycle Guide” to match your load with the best cycle.
If you experience| Possible Causes| Solution
---|---|---
The washer not performing as expected (cont.)
Odors| Monthly maintenance is not done as recommended.| See “Washer Care” in “Washer Maintenance.”
Unload the washer as soon as the cycle is complete.
Using too much detergent.| Be sure to measure correctly. Always follow the manufacturer’s directions.
See the “Washer Care” section.
Lid Locked LED is flashing| The lid is not closed.| Close the lid and press START/PAUSE. The washer will not start or fill with the lid open.
A cycle was stopped or paused using the Start/Pause button.| The washer may still be spinning. The lid will not unlock until the basket has stopped spinning. This may take several minutes if washing large loads or heavy fabrics.
Single-dose laundry packet not dissolving| Adding laundry packet incorrectly.| Be sure a laundry packet is added to the washer basket before adding clothes. Do not add a packet to the dispenser. Follow the manufacturer’s instructions to avoid damage to your garments.

Assistance or Service

Before calling for assistance or service, please check “Troubleshooting” or visit www.whirlpool.com/owners.

It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model, and the serial number of your appliance.

This information will help us to better respond to your request.

If you need replacement parts or to order accessories
We recommend that you use only FSP ®Factory Specified Parts.
These parts will fit right and work right because they are made with the same precision
used to build every new WHIRLPOOL®appliance.
To locate FSP® replacement parts or accessories, go to www.whirlpoolparts.com.
Questions? Call us toll-free at 1-866-698-2538 or in Canada call 1-800-688-2002.
Our consultants provide assistance with
In the U.S.A.| In the U.S.A. and Canada
■ Features and specifications on our full line of appliances.
■ Installation information.
■ Specialized customer assistance (Spanish speaking,
hearing impaired, limited vision, etc.).| ■ Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Referrals to local dealers, repair parts distributors,
and service companies. Whirlpool designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in the United
States and Canada.
You can write with any questions or concerns at:
Whirlpool Brand Appliances
Customer Experience Center
553 Benson Road
Benton Harbor, MI 49022-2692
1-866-698-2538| Whirlpool Brand Appliances
Customer Experience Centre
Unit 200-6750 Century Ave
Mississauga, Ontario L5N 0B7
1-800-688-2002
Please include a daytime phone number in your correspondence.

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W11566620A

Documents / Resources

| MAYTAG MVWP575GW Commercial-Grade Residential Agitator Washer [pdf] Owner's Manual
MVWP575GW, Residential Agitator Washer, Agitator Washer, Washer
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References

• Shop Dependable Kitchen & Laundry Appliances | Maytag
• Service & Support Owners Center | Maytag
• Home - Product Help | Maytag
• Maytag Replacement Parts
• Shop Kitchen Appliances: Washing Machines, Dryers & More | Whirlpool
• Welcome to Whirlpool® Customer Care | Whirlpool
• Whirlpool Replacement Parts | Shop Whirlpool Appliance Parts & Accessories - Whirlpool Parts

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