CORSAIR 32QHD240 Xeneon 32 Inch Gaming Monitor User Manual
- June 3, 2024
- Corsair
Table of Contents
- PRECAUTIONS
- XENEON 32QHD240 DISPLAY CONTENTS
- ASSEMBLY (For CM-9020002 Only)
- TILT, SWIVEL AND HEIGHT ADJUSTMENT (For CM-9020002 Only)
- SWIVEL & HEIGHT ADJUSTMENT
- RAPIDROUTE CABLE MANAGEMENT (For CM-9020002 Only)
- WALL MOUNT COMPATIBILITY
- CONNECTIVITY
- OPERATION
- Technical Specifications
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
32QHD240 Xeneon 32 Inch Gaming Monitor
User Manual
Scan the QR code for the Quick Start Guide and Setup Videos
Product Setup, User Information, and Warranty/Dead Pixel policy can be
found at https://www.corsair.com/xeneon-quickstart Landing Page
PRECAUTIONS
-
Only use the accessories that are provided with the monitor or that are recommended by the manufacturer.
-
Keep the plastic packaging bag for the product in a place that cannot be reached by children.
-
Before connecting the monitor to the power outlet, make sure that the voltage rating of the power cable is compatible with the power specification in the country where you are located.
-
The power cord plug must be connected to a properly wired and grounded power outlet.
-
Do not touch the plug with wet hands, otherwise can easily cause an electric shock.
-
Place the monitor in a stable and well-ventilated place.
-
Do not place the monitor near any heat sources such as electric radiators or direct sunlight.
-
The holes or openings on the monitor are for ventilation. Do not cover or block the ventilation holes with any objects.
-
Do not use the monitor near water, drinks, or any type of liquid. Failure to do so may result in electric shock or damage to the monitor.
-
Make sure to unplug the monitor from the power outlet before cleaning.
-
As the screen surface can be easily scratched, avoid touching the surface with any hard or sharp object.
Use a soft lint-free cloth instead of a tissue to wipe the screen. You may use a glass cleaner to clean the equipment if required. However, never spray the cleaner directly onto the screen. -
Disconnect the power cable if the equipment is not being used for a long period of time.
-
Do not attempt to disassemble or repair the monitor yourself.
XENEON 32QHD240 DISPLAY CONTENTS
A XENON 32QHD240 DISPLAY PANEL | F AC POWER CABLE |
---|---|
B MOUNTING POST (For CM-9020002 Only) | G DISPLAYPORT CABLE (1.5M) |
C STAND (For CM-9020002 Only) | H HDMI CABLE (1.5M) |
D MOUNTING SCREWS (x4) | I USB-C CABLE (1.5M) |
E AC ADAPTER | J USB-A TO USB-C CABLE (1.8M) |
ASSEMBLY (For CM-9020002 Only)
Before you begin, you will need a Phillips head screwdriver.
- Remove the top layer of foam that includes accessories and a stand to expose the rear of the panel.
- Carefully open the foam bag covering the panel (see image 1) to expose the mounting area. Do not remove the panel from the bag.
- Align the monitor post with the mounting slots on the back of the panel (see image 2). Slide the upper hooks into the mounting slots on the rear of the panel. Using a Phillips screwdriver, secure the post to the panel with the 4 screws (see image 3).
- Attach the stand base to the monitor post (see image 3) and tighten the captive thumbscrew into the bottom of the post (see image 4).
- Slowly remove the monitor from the packaging and sit upright on your desk. Do not touch the front of the panel while lifting the monitor.
TILT, SWIVEL AND HEIGHT ADJUSTMENT (For CM-9020002 Only)
Your Xeneon display features a sturdy and stylish stand that offers tilt, swivel, and height adjustment.
- Tilt -5 / +20 degrees
- Swivel ± 30 degrees
- Height Adjust Range 68mm
TILT
SWIVEL & HEIGHT ADJUSTMENT
RAPIDROUTE CABLE MANAGEMENT (For CM-9020002 Only)
Your Xenon display has built-in RapidRoute cable management to keep your
desktop tidy. There are 2 adjustable cable clips that slide up and down the
monitor post to allow for customizing your cable management needs.
Open each cable clip by pressing the thumb clasp to the left and pulling it
out on the cable clip.
WALL MOUNT COMPATIBILITY
Before mounting your display with a compatible wall mount (VESA 100mm x 100mm), make sure that:
- You have removed the stand from the display with a Phillips screwdriver
- The wall mount bracket that you purchased supports the weight of this display
Review the instructions that came with your wall mount for more information
about how to correctly mount your display.
WARNING: Your display has four VESA mounting holes on the back. You must
secure a wall mount bracket to all four holes. If you do not use all four
holes, your display may fall and cause property damage or personal injury.
Note: Wall-mount screws are not included. Screws: type M4, 14mm to 16mm length depending on the wall mount.
CONNECTIVITY
A. 3.5mm Audio Jack
Audio output from connected HDMI, DisplayPort, and USB-C Alt Mode devices.
B. HDMI 2.0 Ports
Dual HDMI inputs correspond to “HDMI-1” and “HDMI-2” inputs.
C. DisplayPort 1.4 Port
DisplayPort input corresponds to “DisplayPort” input.
D. USB Type-C Port
Supports DisplayPort Alt Mode and upstream USB input (connects to USB 3.0
ports). Corresponds to “TYPE-C” input. This port or the USB Upstream Port must
be connected to a USB-capable port on your host device to support CORSAIR iCUE
functionality and downstream USB 3.0 ports.
E. USB-IN Port
Upstream USB input port. This port or the USB Type-C Port must be connected to
a USB-capable port on your host device to support CORSAIR iCUE functionality
and downstream USB 3.0 ports.
F. USB 3.0 Ports
Dual Type-A 5Gbps USB ports.
G. DC In
Connects to included AC adapter.
OPERATION
Controls
Your monitor includes a joystick on the rear, right-facing side for opening
shortcuts and navigating display settings. Note that many of these settings
can also be controlled in CORSAIR iCUE software if you have the USB hub
connected to your computer via the USB IN port.
Please install the latest version of iCUE (4.24 or later) available at
https://www.corsair.com/us/en/icue.
On-Screen Display (OSD)
By pressing the joystick inward, you can access your monitor’s display
settings. You can use the joystick to navigate the settings and pressing the
joystick inward will confirm your selection.
OSD – Picture Settings
The first menu, labeled “Picture”, contains the following settings for adjusting the overall picture quality.
SETTING | OPTIONS | DESCRIPTION |
---|---|---|
Picture Mode | Standard | Selects a display preset factory calibrated for |
general use and best power savings
Movie| Selects a display preset optimized for watching movies
Text| Selects a display preset optimized for reading text
sRGB| Selects a display preset factory calibrated to the sRGB color space
Creative| Selects a display preset factory calibrated for content creation
tasks
Game| Selects a display preset optimized for playing fast-moving games
DCI-P3| Selects a display preset optimized for HDR content in DCI-P3 color
space
AdobeRGB| Selects a display preset optimized for HDR content in AdobeRGB color
space
HDR| Selects a display preset that is VESA DisplayHRD600 Certified
Brightness| 0-100| Adjusts the intensity of the display backlight
Contrast| 0-100| Adjusts the display’s contrast
Sharpness| 0-10| Adjusts the display’s sharpening filter, increasing edge
detail
Color Temperature| Cool| Sets the display’s color temperature to 9300K
Normal| Sets the display’s color temperature to standard 6500K
Warm| Sets the display’s color temperature to 5000K
Custom| Allows you to manually set the display’s color temperature with
sliders controlling the red, blue, and green levels
Gamma| 2.0, 2.2, 2.4| Adjusts the relationship between color and brightness•
default is 2.2
Saturation| 0-10| Adjusts the intensity of the display’s colors
Eye Saver| ON or OFF| Reduces blue light emissions of display when enabled
Response Time| Normal, Fast, Faster, Fastest,
Dynamic OD| Let you increase how fast pixels can transition between colors,
which can reduce the blurring of fast-moving objects
Refresh
Overlay| ON or OFF| Toggles an overlay in the top right corner which displays
the monitor’s
current refresh rate, useful for tracking frames per second when Adaptive Sync
is enabled
MPRT| ON or OFF| Toggles the “Moving Picture Response Time” setting, which can
reduce blurting of moving objects when set to “On”
Local Dimming| ON or OFF| To turn off specific portions of the backlight for
deeper black and better contrast ratio
Crosshair| OFF, Dot, Cross, Angle| Enable Crosshair function
OSD – OSD Setting
The second menu, labeled “OSD Setting”, contains the following settings for adjusting the on-screen display.
SETTING | OPTIONS | DESCRIPTION |
---|---|---|
Language | English |
Français
Deutsch
Italiano
Español
Português
Русский
繁體中文
日本语
한국어| Selects the OSD’s language
Transparency| ON or OFF| Sets the OSD to be transparent or opaque
Time Out| Oct-60| Adjusts how long (in seconds) the OSD stays on the screen
before disappearing
OSD – System Setting
The third menu, labeled “System Setting”, contains the following settings for adjusting the display’s internal settings.
SETTING | OPTIONS | DESCRIPTION |
---|---|---|
Aspect Ratio | Auto, 4:3, 16:9 | Selects the display’s aspect ratio. “Auto” will |
try to match the
display’s aspect ratio to the incoming video signal. Not available
with Adaptive Sync enabled
AMD FreeSync Premium| ON or OFF| Enables or disables the adaptive sync
functionality when connected to a compatible GPU. Select ON to enable
Adaptively Sync for AMD FreeSync via HDMI
NVIDIA G-Sync compatibility is available when connected via DP cable or USB
Type-C Alt Mode cable to a compatible GPU.
For NVIDIA G-Sync functionality:
• Install/Open NVIDIA Control Panel
• Select “Set up G-Sync”
• Select Enable G-Sync Compatible checkbox
• Select the 32QHD240/RDD0020
• Select the “Enable settings for the selected display model” checkbox
May require a system reboot to access NVIDIA settings
LED| ON or OFF| Selects Front Power LED indicator ON or OFF
Source Detection| AUTO or
MANUAL| Determines whether the display will automatically switch to a
different input if it detects a signal, or if you will need to manually
switch between inputs
USB-C Alt Mode (only
present when the display
is connected through
USB-C video port)| 4-lane
2-lane| Toggles the number of USB lanes to use on the USB-C port for video
• 4-Lane Mode allows up to 2560×1440@240Hz resolution but reduces the speed
of the USB Type-A ports to USB 2.0
• 2-Lane Mode allows for up to 2560×1440@120Hz but enables USB Type-A at USB
3.0 speed
Factory Reset| ON or OFF| Resets all monitor settings to their factory
defaults
OSD – Audio
The fourth menu, labeled “Audio”, lets you control the display’s audio.
SETTING | OPTIONS | DESCRIPTION |
---|---|---|
Volume | 0-100 | Adjusts the volume of the audio output from the headphone jack |
Audio Input | Auto, HDMI-1, HDMI-2, | |
DisplayPort, USB Type-C | Selects which input the display passes audio to the |
headphone jack from. “Auto” will use the current input
OSD – Input Select
The fifth menu, labeled “Input Select”, lets you switch between the display’s different inputs.
SETTING | DESCRIPTION |
---|---|
HDMI-1 | Switches to the device connected to the HDMI-1 port |
HDMI-2 | Switches to the device connected to the HDMI-2 port |
DisplayPort | Switches to the device connected to the “DP” DisplayPort port |
TYPE-C | Switches to the device connected to the TYPE-C port |
OSD – Information
Provides current settings status for key features.
SETTING | DESCRIPTION |
---|---|
Source | Display the current input source |
Resolution | Display the current display resolution |
Refresh Overlay | Display the current refresh rate |
AMD FreeSync Premium | AMD FreeSync Premium Status |
HDR | HDR Status |
FW Version | Shows the current FW version |
CORSAIR XENEON 32QHD240 Gaming Monitor FAQ
QUESTION | ANSWER |
---|---|
Power LED not on | Press the power button on the back of your monitor to check |
if it is set to ON.
Check to see if the power cable is fully plugged into the monitor as well as
the power adapter.
Check Power LED toggle in OSD System Setting Menu is toggled on.
No image on the screen| Check to see if your monitor is on.
Check to see if the video cable is properly connected to the monitor as well
as the source device.
Check the quality of the video cable and ensure that it isn’t damaged. Avoid
low-quality video cables and extensions.
Check which video source input your monitor is set to (if the Auto Source
feature is disabled in OSD).
Connect another source device to test monitor video input.
Connect the source device to another available monitor to test video output.
Avoid hot-plugging the monitor. Have the monitor connected to the source prior
to powering up the source device.
Image too light/dark| Adjust the brightness/gamma/contrast settings via the
OSD.
Reset the monitor to factory settings.
Video signal not supported| Check the video output settings of the source
device. Supported input resolutions for the CORSAIR XENON 32QHD240 Gaming
Monitor are:| RESOLUTION| REFRESH RATE
---|---
640×480| 60, 67, 72, 75Hz
800×600| 56, 60, 72, 75Hz
1024×768| 60, 70, 75Hz
1280×1024| 60, 75Hz
1440×900| 60Hz
1680×1050| 60Hz
1920×1080| 60Hz
144, 165Hz (DP, Type-C)
2560×1440| 60, 120, 144Hz
165, 180, 240Hz (DP, Type-C)
3840×2160| 30, 60Hz (for Downscaled Console Support)
Does the CORSAIR XENON 32QHD240 support video over USB-C?| Yes, the CORSAIR
XENON 32QHD240 supports DisplayPort
over USB-C through the dedicated TYPE-C DP ALT input. Use
the included 1.5m Type-C cable or a quality USB Type-C cable
that supports USB 3.2 Gen 2 for best results.
I’m unable to use devices connected to the USB-A ports on my monitor when
connected to my device that supports USB-C Alt Mode using a single USB-C
cable| USB-C Alt Mode, by default, will operate in “4 lanes” mode which allows
for full DisplayPort resolution over USB-C, however, this disables the use of
USB Type-A ports. To re-enable the USB Type-A ports when connected solely via
the TYPE-C DP ALT input, switch to “2 lanes” mode which will limit the
supported video output resolution in order to re-enable the USB Type-A ports
for peripherals connected to the monitor’s USB Type-A ports. Alternatively,
you may connect the source device to the USB downstream port as well as the
TYPE-C DP ALT port for full video resolution and USB port functionality.
Ensure that you’re using a quality USB Type-C cable that supports USB 3.2 Gen
2 for best results.
The image is stretched/squished| Check the “Aspect Ratio” setting under
“System Setting”.
By default this is set to “Auto”, however, in certain instances, you may need
to manually set an aspect ratio (ex: certain combinations of adapters and
retro game consoles).
The image has color issues| Check the quality of the video cable and ensure
that it isn’t damaged. Avoid low-quality video cables and extensions.
Reset the monitor to factory settings.
Adjust the picture settings via OSD.
Artifacts in onscreen image| Check the quality of the video cable and ensure
that it isn’t damaged.
Check your source device, a faulty graphics card or a game console may require
contacting the manufacturer for assistance.
Monitor has a dead pixel| CORSAIR provides a “Zero Dead Pixel” policy for
monitor products, if 1 or more bright pixels or 6 or more dark subpixels are
found, the monitor will be exchanged during the 3-year warranty period.
What kind of VESA mount is compatible?| CORSAIR XENEON 32QHD240 supports a
standard 100mm
x 100mm mount, the monitor head must be removed from
the stand. Use the mounting screws supplied with your VESA
mount.
Can I mount a webcam or DSLR/mirrorless camera?| CORSAIR XENON 32QHD240
supports standard webcams that sit on the top bezel of the display.
My CORSAIR XENON monitor isn’t detected by CORSAIR iCUE| Check to ensure that
your PC has the latest version of CORSAIR iCUE installed. The CORSAIR XENON
32QHD240 is supported in iCUE version 4.24 or newer.
Check to ensure that the cable connected to the USB-C upstream on the monitor
and your PC’s USB 3.0 port is properly connected. Avoid connecting the
monitor through a USB hub or extension if possible. We strongly recommend
using the USB-C cable provided with the CORSAIR XENON
monitor for best results.
What adaptive refresh rate options are available to CORSAIR XENON?| The
CORSAIR XENON 32QHD240 is certified for AMD FreeSync Premium is also NVIDIA G-
SYNC compatible.
AMD FreeSync / G-SYNC isn’t enabled| Check that AMD FreeSync is enabled via
OSD.
Check your graphics card settings and ensure that AMD FreeSync / NVIDIA G-SYNC
is enabled. AMD FreeSync functions over any of the video ports. NVIDIA G-Sync
compatibility only works over DP or USB Type-C Alt-Mode DP.
I’m not getting the monitor’s rated 240Hz refresh rate| Check your graphics
card/system display settings and ensure that the 240Hz refresh rate has been
enabled. See Supported Display the Mode Table in the Appendix for available
options.
Check the quality of the video cable and ensure that it isn’t damaged. Avoid
low-quality video cables and extensions.
Technical Specifications
Product Name | XENEON 32QHD240 |
---|---|
Part Number | With Stand CM-9020002-XX |
Without Stand CM-9020004-XX
Device| RDD0020
USB Hub ID| CORSAIR USB 3.0 Hub
Panel Size| 32″ Diagonal
Display Surface| Non-Glare
Pixels per inch| 91.8
Aspect Ratio| 16:09
Native Resolution| 2560 x 1440 @ 240Hz
Response Time (MPRT)| 1ms
Response Time (GtG)| 5ms
Display Colors| 16.7M colors (8bit RGB)
Panel Technology| IPS with Quantum Dot Technology
Flicker Free| Yes
Viewing Angles| 178° (H) / 178° (V)
Peak Brightness| 400 nit (SDR) / 600 nit (HDR)
Static Contrast Ratio| 1000:01:00
HDR Certification| VESA DisplayHDR 600
Color Gamut (CIE 1976)| 98% (DCI-P3), 100% (AdobeRGB), 100% (sRGB)
Variable Refresh Rate| AMD FreeSync Premium Certified, NVIDIA G-Sync
compatible
HDMI Input| 2x HDMI 2.0
DisplayPort Input| 1x DisplayPort 1.4
USB-C Input| 1x DisplayPort 1.4 (USB-C Alt Mode), 15W Power Delivery, USB
5Gbps
Data Upstream
USB-C Upstream Input| 1x 5Gbps USB-C
USB-A Output| 2x 5Gbps Type-A USB (5V/0.9A *2)
3.5mm Audio| Yes, passthrough from video input
Power Consumption (On)| 40W
Power Consumption (Sleep)| <0.5W
Power Consumption (Off)| <0.3W
VESA Compatibility| 100mm x 100mm
Dimensions| 732mm x 553mm x 270mm (W x H x D)
Weight| 8.4kg
Stand Tilt| -5° / +20°
Stand Swivel| -30° / +30°
Stand Height Adjustment Range| 68mm
AC Adapter| 150W
| Note: your device uses the following power supply:
Asian Power Devices Inc. / DA-150E19
Supported Display Modes
RESOLUTION | REFRESH RATE | HDMI | DP/TYPE-C |
---|---|---|---|
640×480 | VGA | 60Hz | V |
67Hz | V | V | |
72Hz | V | V | |
75Hz | V | V | |
800×600 | SVGA | 56Hz | V |
60Hz | V | V | |
72Hz | V | V | |
75Hz | V | V | |
1024×768 | XGA | 60Hz | V |
70Hz | V | V | |
75Hz | V | V | |
1280×1024 | V | V | |
--- | --- | --- | --- |
SXGA | 60Hz | ||
75Hz | V | V | |
1440×900 | WXGA+ | 60Hz | V |
1680×1050 | WSXGA+ | 60Hz | V |
1920×1080 | FHD | 60Hz | V |
144Hz | V | ||
165Hz | V | ||
2560×1440 | QHD | 60Hz | V |
120Hz | V | V | |
144Hz | V | V | |
165Hz | V | ||
180Hz | V | ||
240Hz | V | ||
480P | 60Hz | V | V |
576P | 50Hz | V | V |
720P | 50Hz | V | V |
60Hz | V | V | |
120Hz | V | V | |
60Hz | V | V |
1080P
120Hz| V| V
| 30Hz| V| V
2160P
60Hz| V| V
HDMI LEGAL DISCLOSURE
HDMI
The adopted trademarks HDMI, HDMI High-Definition Multimedia Interface, and
the HDMI logo are trademarks or registered trademarks of HDMI Licensing
Administrator, Inc. in the United States and other countries.
The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI logo
are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
R-R-CSI-RGP0127
R-R-CSI-RGP0119
R-R-CSI-RDD0020
R-R-APY-DA-150E19
HU10182-19159
Product Name GAMING MONITOR
Model No
DD0020
Web: | corsair.com |
---|---|
Phone: | 888-222-4346 |
Warranty: | corsair.com/support/warranty |
Support: | support.corsair.com |
Blog: | corsair.com/blog |
Forum: | forum.corsair.com |
YouTube: | youtube.com/corsairhowto |
© 2022 CORSAIR MEMORY, Inc. All rights reserved. CORSAIR and the sails logo
are registered trademarks of CORSAIR in the United States and/or other
countries. All other trademarks are the property of their respective owners.
Product may vary slightly from those pictured.
49-002623 AA
References
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