FABER STSP30SSV Range Hood Instruction Manual
- June 1, 2024
- FABER
Table of Contents
- FABER STSP30SSV Range Hood
- Product Information
- Product Usage Instructions
- FAQ
- IMPORTANT SAFETY INSTRUCTIONS
- RANGE HOOD DIMENSIONS
- INSTALLATION HEIGHT REQUIREMENTS
- PARTS
- CHOOSE YOUR DUCTING METHOD
- CEILING HOOD INSTALL PREPARATION
- INSTALLATION INFORMATION
- CEILING MOUNTING INSTRUCTIONS
- CONNECT THE DUCTING
- HOUSE WIRING BOX CONNECTION
- OPERATING THE CONTROLS
- FCC STATEMENT
- FABER CLOUD APP
- REMOTE CONTROL
- CARING FOR FILTERS
- WIRING DIAGRAM
- WARRANTY
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
FABER STSP30SSV Range Hood
Product Information
Specifications
- Model Numbers: STRTIS36WHV, STRTIS48WHV, STRTIS36SSV, STRTIS48SSV
- Contents: 12x A (6×70) 12x D 4x STRATUS
- Venting Requirements: Can extend through the wall or the roof
- EMI Reduction: Engineered to minimize electromagnetic interference
Product Usage Instructions
- Determine the venting method suitable for your application, either through the wall or the roof.
- Ensure all wall and floor openings where the range hood is installed are sealed properly.
- Follow all applicable codes and standards for installation work and electrical wiring; consult a qualified person if needed.
- Always turn the hood on when cooking at high heat or flam food to prevent grease fires.
- Use proper pan sizes and cookware suitable for the surface element.
- Do not use the fan with any solid-state speed control device to avoid fire or electric shock risks.
- Regularly clean and service the unit by switching off the power at the service panel.
FAQ
- Q: Can this range hood be used to exhaust hazardous materials?
- A: No, this unit is for general ventilating use only and should not be used to exhaust hazardous or explosive materials and vapours.
- Q: What should I do in case of a range top grease fire?
- A: To smother flames, use a close-fitting lid, cookie sheet, or metal tray, then turn off the heat source.
- Q: How can I reduce electromagnetic interference affecting the remote control?
- A: Speak with your Faber Distributor about optional spare parts available to further reduce EMI from home sources.
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS BEFORE YOU START INSTALLING THIS RANGE HOOD
WARNING: – TO REDUCE THE RISK OF A RANGE TOP GREASE FIRE:
- Never leave surface units unattended at high settings. Boilovers cause smoking and greasy spillovers that may ignite. Heat oils slowly on low or medium settings.
- Always turn hood ON when cooking at high heat or when flambeing food (i.e. Crepes Suzette, Cherries Jubilee, Peppercorn Beef Flambé).
- Clean ventilating fans frequently. Grease should not be allowed to accumulate on the fan or filter.
- Use proper pan size. Always use cookware appropriate for the size of the surface element.
WARNING: – TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A RANGE TOP GREASE FIRE, OBSERVE THE FOLLOWING*:
- MOTHER FLAMES with a close-fitting lid, cookie sheet, or metal tray, then turn off the burner. BE CAREFUL TO PREVENT BURNS. If the flames do not go out immediately EVACUATE AND CALL THE FIRE DEPARTMENT.
- NEVER PICK UP A FLAMING PAN – You may be burned.
- DO NOT USE WATER, including wet dishcloths or towels – a violent steam explosion will result.
- Use an extinguisher ONLY if:
- You know you have a Class ABC extinguisher, and you already know how to operate it.
- The fire is small and contained in the area where it started.
- The fire department is being called.
- You can fight the fire with your back to an exit.
-
Based on “Kitchen Fire safety Tips” published by NFPA
WARNING – TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, do not use this fan with any solid-state speed control device.
WARNING – TO REDUCE THE RISK OF FIRE, ELECTRICAL SHOCK, OR INJURY TO PERSONS, OBSERVE THE FOLLOWING:- Use this unit only in the manner intended by the manufacturer. If you have any questions, contact the manufacturer.
- Before servicing or cleaning the unit, switch the power off at the service panel and lock the service disconnecting means to prevent power from being switched on accidentally. When the service disconnecting means cannot be locked, securely fasten a prominent warning device, such as a tag, to the service panel.
CAUTION: For General Ventilating Use Only. Do Not Use To Exhaust
Hazardous or Explosive Materials and Vapors.
WARNING – TO REDUCE THE RISK OF FIRE, ELECTRICAL SHOCK, OR INJURY TO
PERSONS, OBSERVE THE FOLLOWING:
- Installation Work And Electrical Wiring Must Be Done By Qualified Person(s) By All Applicable Codes And Standards, Including Fire-Rated Construction.
- Sufficient air is needed for proper combustion and exhausting of gases through the flue (chimney) of fuel-burning equipment to prevent back-drafting. Follow the heating equipment manufacturer’s guidelines and safety standards such as those published by the National Fire Protection Association (NFPA), the American Society for Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), and the local code authorities.
- When cutting or drilling into a wall or ceiling, do not damage electrical wiring and other hidden utilities.
- Ducted fans must always be vented to the outdoors.
ALL WALL AND FLOOR OPENINGS WHERE THE RANGE HOOD IS INSTALLED MUST BE SEALED.
This Range Hood requires at least 35″ of clearance between the bottom of the
Range Hood and the cooking surface or countertop. This hood has been approved
by UL at this distance from the cooktop.
Consult the cooktop or range installation instructions given by the
manufacturer before making any cutouts. MOBILE HOME INSTALLATION The
installation of this Range Hood must conform to the Manufactured Home
Construction and Safety Standards, Title 24 CFR, Part 3280 (formerly Federal
Standard for Mobile Home Construction and Safety, Title 24, HUD, Part 280).
Attention: This hood has been engineered to minimize electromagnetic
interference (EMI) originating from the consumer’s home power source. However,
in some home applications, ambient EMI and excessive EMI from other electronic
sources can compromise the reliability of the remote control.
Please speak with your Faber Distributor about an optional spare part to
further reduce EMI from home sources.
VENTING REQUIREMENTS
Determine which venting method is best for your application. Ductwork can
extend either through the wall or the roof.
The length of the ductwork and the number of elbows should be kept to a
minimum to provide efficient performance. The size of the ductwork should be
uniform. Do not install two elbows together. Use duct tape to seal all joints
in the ductwork system. Use caulking to seal exterior walls and ceiling space
opening around the cap.
Flexible ductwork is not recommended. Flexible ductwork creates back pressure
and air turbulence that greatly reduces performance.
Make sure there is proper clearance within the walls and ceiling space for the
exhaust duct before making cutouts. Do not cut a joist or stud unless
necessary. If a joist or stud must be cut, then a supporting frame must be
constructed.
WARNING – To Reduce The Risk Of Fire, Use Only Metal Ductwork.
CAUTION – To reduce risk of fire and to properly exhaust air, be sure to
duct air outside – Do not vent exhaust air into spaces within walls or
ceilings or into attics, crawl spaces, or garages.
WARNING: To Reduce The Risk Of Fire, Electric Shock Or Injury To Persons,
Do Not Use Replacement Parts That Have Not Been Recommended By The
Manufacturer (e.g. Parts Made At Home Using A 3D Printer).
Cold Weather installations
An additional back draft damper should be installed to minimize backward cold
air flow and a nonmetallic thermal break should be installed to minimize
conduction of outside temperatures as part of the vent system. The damper
should be on the cold air side of the thermal break. The break should be as
close as possible to where the vent system enters the heated portion of the
house.
WARNING
- The venting system MUST terminate outside the home.
- DO NOT terminate the ductwork in an attic or other enclosed space.
- DO NOT use 4″ laundry-type wall caps.
- Flexible ductwork is not recommended.
- DO NOT obstruct the flow of combustion and ventilation air.
- Failure to follow venting requirements may result in a fire.
ELECTRICAL REQUIREMENTS
A 120-volt, 60 Hz AC-only electrical supply is required on a separate 15-amp
fused circuit. A time-delay fuse or circuit breaker is recommended. The fuse
must be sized per local codes by the electrical rating of this unit as
specified on the serial/rating plate located inside the unit near the field
wiring compartment.
ELECTRICAL INSTALLATION WITH WIRING BOX
THIS UNIT MUST BE CONNECTED WITH COPPER WIRE ONLY. Wire sizes must conform to
the requirements of the National Electrical Code, ANSI/NFPA 70 – latest
edition, and all local codes and ordinances. Wire size and connections must
conform with the rating of the appliance. Copies of the standard listed above
may be obtained from:
- National Fire Protection Association
- Batterymarch Park
- Quincy, Massachusetts 02269
This appliance should be connected directly to the fused disconnect (or
circuit breaker) through flexible, armoured or nonmetallic sheathed copper
cable. Allow some slack in the cable so the appliance can be moved if
servicing is ever necessary. A UL-listed, 1/2″ conduit connector must be
provided at each end of the power supply cable (at the appliance and at the
junction box).
When making the electrical connection, cut a 1 1/4″ hole. A hole cut through
wood must be sanded until smooth. A hole through metal must have a grommet.
WARNING
- Electrical ground is required on this Range Hood.
- If cold water pipe is interrupted by plastic, nonmetallic gaskets or other materials, DO NOT use it for grounding.
- DO NOT ground to a gas pipe.
- DO NOT have a fuse in the neutral or grounding circuit. A fuse in the neutral or grounding circuit could result in electrical shock.
- Check with a qualified electrician if you are in doubt as to whether the Range Hood is properly grounded.
- Failure to follow electrical requirements may result in a fire.
RANGE HOOD DIMENSIONS
INSTALLATION HEIGHT REQUIREMENTS
- Recommended 60″ mounting height above the cooking surface for best performance, but can be mounted up to 72″ maximum away the cooking surface.
- An access point to the hood from the ceiling or soffit must be made for installation and future access to the range hood.
PARTS
PARTS INCLUDED
PARTS NEEDED
PART
6″ Round Metal Ductwork
| ****
Wire connectors.
| ****
Drywall plugs or other suitable wall fasteners based on your installation.|
ACCESSORIES AVAILABLE
ACCESSORY | SKU# |
---|---|
Activated Charcoal Filter Accessory Kit | #FILTER1 |
Washable Long-Lasting Activated Charcoal Filter Kit | #FILTER1LL |
TOOLS NEEDED
TOOL
Tape Measure
|
Pencil|
Electric Drill with 5/16″ Drill Bit
|
Phillips Screwdriver| ****
Work gloves
| ****
CHOOSE YOUR DUCTING METHOD
Ducted Venting Options
Caution: If an elbow is required, do it as far away from the hood’s exhaust opening as possible.
Non-Ducted – Recirculation Options
- Activated Charcoal Filter Accessory FILTER1 or FILTER1LL required (Purchased separately).
- Register cover for air duct exit is shown for design not included.
Attention: When used in recirculation mode, To Reduce the Risk of Fire and Shock use only conversion kit Model FILTER1 or FILTER1LL.
STRTIS36WHV – STRTIS48WHV
- Open the filter cover panel. The filter cover panel is held by a magnet catch and pulled down with enough force to release as shown below.
STRTIS36SSV – STRTIS48SSV
Warning! The cover panel is equipped with a safety system.
Open the filter cover panel. The filter cover panel is held by a magnet catch
and pulled down with enough force to release as shown below.
- Remove the safety system screw as shown.
- Remove the grease filters one at a time, pushing them towards the back of 2 the unit, and at the same time pulling them downward and set aside.
CEILING HOOD INSTALL PREPARATION
-
Do not make any cutouts until you have decided whether this installation will be: ducted or non-ducted and wiring has been prepared based on based on blower type.
-
Use a plumb line to mark the centre of the range on the ceiling.
-
Mark the centres.
- For all installations, an access point to the hood must be created for installation and future maintenance of the hood.
- Put a thick, protective covering over the cooktop to protect it from damage or dirt.
- Use the mounting template on the ceiling to determine the placement of mounting screws on the ceiling.
- Mark the centre of the holes in the ceiling template.
- Determine and make necessary cuts for the ductwork.
- Install ductwork before mounting the hood.
- Determine the proper location for the Power Supply Cable as indicated on the Template.
- Use a 1 1/4″ Drill Bit to make this hole.
- Run the Power Supply Cable. Use caulking to seal around the hole.
- A knockout for threading through the Power Supply from the ceiling is located on the top of the Range Hood.
- Do not connect the Power Cable to the Wiring Box or power up the hood at this time.
- Run enough power cable from the ceiling to reach the wiring box on the hood.
WARNING
DUE TO THE SIZE AND WEIGHT OF THIS Range Hood, THE SUPPORT MUST BE FIRMLY ATTACHED TO THE CEILING. For plaster or sheet rock ceilings, the support must be attached to the joists. If this is not possible, a support structure must be built behind the plaster or sheet rock. The manufacturer assumes no responsibility for injury or damage caused by improper installations.
INSTALLATION INFORMATION
- In preparation for the installation of the hood, orient the hood with the control panel on the front of the hood as shown below.
Hood | X | Y |
---|---|---|
36″ | 18 11/16″ | 34 9/16″ |
48″ | 26 9/16″ | 46 3/8″ |
See the image with the dimensions for the ceiling cutout.
INTERNAL BLOWER INSTALLATION
Separate Box and Range Hood
Unfasten the 4 screws to dismount the Box for the blower.
Choose the Box position (Left-Right-Back-Front)
- The blower can be positioned in four different venting directions as shown.
- Rotate the Box with the Blower in the correct position.
Attach the Motor Box to the Range Hood
- Attach the Box with the Blower with the same 4 screws removed previously.
INSTALLATION OF RANGE HOOD BODY
- Assemble the Range Hood Mounting Brackets
- To determine the length of the 4 mounting bolts:
- Measure the total distance between the ceiling mounting area and the bottom of the hood / where the ceiling begins.
- Subtract 4 1/2″ (5 1/16″ – 9/16″) from the total distance to determine the correct length. Trim the excess length of the bolts.
- For example if 13″ is between the mounting area and the ceiling, 13″ – 4 1/2″ = 8 1/2″ would be the total length needed for the bolts.
CEILING MOUNTING INSTRUCTIONS
Ceiling Mark
See below for a detailed image on drilling the holes onto the fastening
surface (inside ceiling or soffit) that will be used to mount the bolts. The
fasteners used must be compatible with the 5/16″ holes and are purchased
separately.
Bolt Installation on the Ceiling
- Use holes created with a drilling template for the location of the ceiling fasteners (purchased separately).
- Use wall plugs or other securing hardware in conjunction with the ceiling fasteners (purchased separately).
- Use a 5/16″ Drill Bit to make these holes.
- Use wall plugs if appropriate or other securing hardware in conjunction with the ceiling fasteners (purchased separately).
- Attach the threaded bolts to the ceiling bolt brackets by screwing the bolt into the bracket until tight and secure.
Bracket Installation on Ceiling
Make sure the bolts are the correct distance apart to fit into the
corresponding holes in the hood.
Bracket Installation on Ceiling
Pull down the perimetric panel and remove the grease filters. Carefully push
the hood into the ceiling and insert the 4 bolts into the accepting holes on
the hood. Attach the washer and nuts tightly onto the 4 bolts.
CONNECT THE DUCTING
DUCTED VENTING INSTALLATION
Install the Damper
Install a Damper that is included with the Hood before connecting to the
ductwork. Seal with foil duct tape.
Connect to Air Outlet
- Connect the hood to the pipe for air outlet. Use foil duct tape to seal the joint.
CONNECT THE DUCTING NON DUCTED – RECIRCULATION OPTIONS
- Recirculation Hole
Information for Recirculation Hole
- Keep the return air duct at least 40″ away from the side of the Range Hood.
Install Activated Charcoal Filter Kit
- Attach each charcoal filter to the black grid on each side of the blower.
- Press the charcoal filter tightly to the black grid on the blower side and rotate the filter clockwise (towards the front of the insert hood) until it locks into place (A).
- Turn counterclockwise (towards the back of the insert hood) to remove (B).
Caution: When used in recirculation mode, To Reduce the Risk of Fire and Shock use only the conversion kit Model Required Activated Charcoal Filter Accessory – sku # – FILTER1 or FILTER1LL (purchased separately)
HOUSE WIRING BOX CONNECTION
WIRING HOUSE POWER TO THE HOOD
Installation Of House Power Wiring Box Connection
- Remove the cover from the field wiring compartment. DO NOT turn on the power until installation is complete!
- Connect the Power Supply Cable to the Range Hood.
- Connect the Green (Green and Yellow) ground wire under the Green grounding screw.
- Attach the White lead of the power supply to the White lead of the Range Hood with a twist-on type wire connector.
- Attach the Black lead of the power supply to the Black lead of the Range Hood with a twist-on type wire connector.
- Replace the Wiring Box cover and the grease filters.
- Check the Wiring Diagram.
- A. Home power supply cable.
- B. Black wires.
- C. UL listed wire connectors.
- D. White wires.
- E. Green (or bare) ground wire from home power supply to be connected to the green ground screw.
- F. Range hood power supply cable.
Replace the grease filters.
- Close the filter cover panel.
STRTIS36SSV – STRTIS48SSV
Warning! The cover panel is equipped with a safety system. Close the
filter cover panel.
Fix the safety system screw removed previously as shown.
OPERATING THE CONTROLS
FOR BEST RESULTS
Start the Range Hood several minutes before cooking to develop proper airflow.
Allow the Range Hood to operate for several minutes after cooking is complete
to clear all smoke and odors from the kitchen.
FCC STATEMENT
WI-FI INFORMATION
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired Operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, under Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used according to the instructions, can cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment off and on again, the user is invited to try to correct the interference by taking one or more of the following measures:
- Reorient or reposition the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment to an outlet on a circuit other than the one to which the receiver is connected.
- Consult your dealer or an experienced radio/TV technician for assistance.
Modifications to this product not authorized by Faber may invalidate
electromagnetic compatibility (EMC) and wireless compliance and deny
permission to use the product.
This product demonstrated EMC compliance under conditions that included the
use of compliant peripheral devices and shielded cables between system
components.
It is important to use compliant peripherals and shielded cables between
system components to reduce the possibility of causing interference to radios,
televisions, and other electronic devices.
Exposure to radio frequency energy. The radiated output power of this device
meets the limits of FCC & IC radio frequency exposure limits. This device
should be used with a minimum separation distance of 20 cm (8 inches) between
the equipment and a person’s body.
Connected Appliance Information
Contains FCC ID:2AC7Z-ESPWROOM32D
Contains IC:21098-ESPWROOM32D
Model: ESP32-WROOM-32D
CAN ICES-003(B)/NMB-003(B)
WI-FI CONNECTIONS
CFM ADJUSTMENT < 295CFM
To start the process make sure the hood lights are On and the motor is Off.
- Press and hold T1 for 7 seconds until all LEDs flash.
- After the flashing has stopped, press T1.
- T1 button will flash once, then press the T1 button again to confirm your choice (pressed within 10 seconds)
- The four LEDs will flash again to confirm you have finished the CFM adjustment to less than 295 CFM.
- Apply the under 295 CFM label inside the hood (behind the grease filters) near the rating label for inspection and on the front of your installation/user manual.
- To confirm your setting for inspection, the T1 and T2 buttons will always operate the hood at speed 1 or speed 2. The highest speed(T3) and the intensive speed (T4), will also no longer operate.
Note: T2 and T3 buttons will now operate at the same level and the
Intensive Speed will be deactivated.
Attention: When the under 295 CFM adjustment is completed, it is no
longer possible to change this setting to the original CFM level.
ATTENTION: For the correct functioning of the FABER CLOUD APP, when this
procedure is completed disconnect the plug from the power supply and reconnect
it again.
CFM ADJUSTMENT < 395CFM
To start the process make sure the hood lights are On and the motor is Off.
- Press and hold T1 for 7 seconds until all LEDs flash.
- After the flashing has stopped, press T2
- T2 button will flash once, then press the T2 button again to confirm your choice (pressed within 10 seconds)
- The four LEDs will flash again to confirm you have finished the CFM adjustment to less than 395 CFM.
- Apply the under 395 CFM label inside the hood (behind the grease filters) near the rating label for inspection and on the front of your installation/user manual.
- To confirm your setting for inspection, the intensive speed function, will no longer operate.
Note: T3 and T4 buttons will now operate at the same level and the
Intensive Speed will be deactivated.
Attention: When the under 395 CFM adjustment is completed, it is no
longer possible to change this setting to the original CFM level.
ATTENTION: For the correct functioning of the FABER CLOUD APP, when this
procedure is completed disconnect the plug from the power supply and reconnect
it again.
FABER CLOUD APP
Faber Cloud App
Your range hood is compatible with the Faber Cloud app. All you need is an
Internet-connected Wi-Fi network that is within range of the range hood. You
can control all the functions of your range hood from anywhere using a mobile
device or your Amazon Alexa or Google Home smart speaker. When connected to
your smart speaker, you can control your hood with your voice. The Faber Cloud
app is available on iOS devices using iOS 11.0 or later or Android devices
using Android version 8 or later. Visit the Apple App Store or Google Play
Store for more information. Your range hood will have full functionality if
you are not using the Wi-fi or the Faber Cloud App features, neither are
required.
Please review the included Quick Connect Start Guide for more information.
REMOTE CONTROL
- The appliance can be controlled using a remote control powered by a 1.5 V carbon-zinc alkaline battery of the standard LR03-AAA type (not included).
- Used batteries must be disposed of properly.
Caution
- Do not place the remote control near heat sources.
- Do not discard the batteries with normal waste, they must be put into the specific containers.
- Make sure the battery compartment is screwed down flat and is fully tightened.
CLEANING STAINLESS STEEL
Cleaning Exterior surfaces:
Please note, that abrasives and scouring agents can scratch range hood
finishes and should not be used to clean finished surfaces.
Stainless Steel finish cleaning instructions:
Clean exterior surfaces with a commercially available stainless steel cleaner.
CARING FOR FILTERS
CLEANING METAL GREASE FILTERS
These can be washed in the dishwasher, and need to be cleaned whenever the S1
LED comes on or at least once every 2 months of use, or more frequently if use
is particularly intensive.
Resetting the Grease Filter Alarm
- Turn the Lights and the Hood off.
- Press and hold for at least 3 seconds, until LED flashes three times in confirmation.
Cleaning the Filters
- Open the Panel.
- Remove the Filters one at a time, pushing them towards the back of the unit and at the same time pulling them downward.
- Wash the Filters without bending them, and leave them to dry completely before replacing them. (If the surface of the filter changes colour as time goes by, this will have absolutely no effect on the efficiency of the filter itself.)
- Replace the grease filters, taking care to ensure that the handle faces forward.
- Completely dry the filters before reinstalling. Otherwise, leftover grease may heat and drip.
- Close the Panel.
REPLACING ACTIVATED CHARCOAL FILTER
They cannot be washed or regenerated and must be changed when LED S1 starts to
flash, or at least once every 4 months. The Alarm signal, if it has been
activated, only appears when the Hood Blower is turned on.
Resetting the alarm signal
- Turn the Lights and the Hood Blower off.
- Press and hold for at least 3 seconds, until LED flashes three times in confirmation.
Cleaning the Filters
- Open the Panel.
- Remove the Metal Grease Filter.
- Remove the saturated Activated
- Charcoal Filters, as indicated (B).
- Fit the new Filters, as indicated (A).
- Replace the Metal grease filters.
- Close the Panel.
Caution: When used in recirculation mode,
To Reduce the Risk of Fire and Shock use only the conversion kit Model
Required Activated Charcoal Filter Accessory – sku # – FILTER1 or FILTER1LL
(purchased separately).
CLEANING EXTERIOR SURFACES
-
Cleaning Exterior surfaces
Please note, that abrasives and scouring agents can scratch range hood finishes and should not be used to clean finished surfaces. -
Stainless Steel finish cleaning instructions
Clean exterior surfaces with a commercially available stainless steel cleaner. -
Painted Gray finish cleaning instructions
Clean exterior surfaces with hot soapy water.
REPLACING LIGHTING
LED lights must be replaced by Faber factory authorized service.
WIRING DIAGRAM
WARRANTY
Franke Home Solutions Warranty for Franke and Faber Branded Product Effective March 1, 2022
In the United States, Canada and Latin America, Franke warrants the Faber branded products from manufacturing defects in material and workmanship when purchased from a Franke or Faber Authorized Retailer under product-specific warranties detailed herein (each, a “Warranty” and collectively, the “Warranties”). The products must be properly installed, per Franke’s installation instructions, in their original installation, and used in normal indoor residential kitchen applications. Any products or components that have been modified or altered from their original intended condition will void the Warranty. The Franke Warranties for Faber branded products are limited to the original purchaser and are non-transferrable. These Warranties do not include products purchased from non-Authorized Retailers, products that are obsolete or discontinued, or products that were previous display models. All issues with installed products are considered warranty claims and not subject to the Return Policy. Franke reserves the right to inspect any Franke / Faber product reported to be defective under a Warranty claim and the original installation before providing a replacement product and/or component. All decisions are final. In no situation shall the liability of Franke exceed the amount of the original purchase price.
The Warranties do not cover, and Franke shall not be liable for, any damage to
products or components resulting from misuse or abuse, accidental damages,
normal wear such as scuffs, scratches or finish reduction/fading, improper
installation, abnormal usage, negligence, damage caused by improper
maintenance or cleaning. Damage caused by impurities, corrosive chemicals or
acts beyond Franke’s control are not covered by any Warranty. Service calls to
correct the installation of a range hood instructions on how to operate a
range hood, to replace or repair house fuses or to correct house wiring or
plumbing are not covered by any Warranty. Service calls to repair or replace
range hood light bulbs, fuses or filters and these consumable part costs are
also excluded from Warranty coverage. Installation not by electrical or
plumbing codes or Franke / Faber documentation are not covered by any
Warranty. Replacement parts or repair labour costs for units operated outside
the United States, Canada or Latin America, including any non-UL or C-UL or
non-NOM approved Franke / Faber range hoods are excluded from Warranty
coverage. Expenses for travel and transportation for service in remote
locations and pickup and delivery charges are not covered by any Warranty.
Franke / Faber range hoods should always be serviced in the home in their
original installation.
Franke / Faber product replacements do not include liability for project
delays. Product replacements are not guaranteed to be exact replacements. If
the original product is not available at the time of the warranty claim, at
Franke’s option, the product replacements will be of similar size, material,
and value. Any products or components that have been modified or altered, from
its original intended condition will void the warranty.
The Warranties do not allow recovery of incidental or consequential damages
such as loss of use, delay, property damage or other consequential damage, and
Franke accepts no liability for such damages. Each Warranty is limited to the
conditions set forth herein and to the applicable warranty period specified
herein and is exclusive. EXCEPT FOR THE WARRANTIES SET FORTH HEREIN, FRANKE
MAKES NO WARRANTY WHATSOEVER CONCERNING THE PRODUCTS, INCLUDING, BUT NOT
LIMITED TO, (1) ANY WARRANTY OF MERCHANTABILITY, (2) WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, (3) WARRANTY OF TITLE, OR (4) WARRANTY AGAINST
INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY, WHETHER EXPRESS
OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR
OTHERWISE. LEGAL DISCLAIMER PLEASE
READ CAREFULLY. Franke Kitchen Systems LLC provides the above information to
you as a public service to our customers. By accessing and using this
information, you agree to the following and to comply with all applicable
laws. If you do not agree with these terms and conditions, do not use this
information. While we try to keep the information current, changes may have
occurred since its creation. Contact your Regional Manager or Customer Service
to verify information regarding Franke Kitchen Systems LLC programs and their
use by you.
Franke / Faber Range Hood Limited Warranty
Franke / Faber range hoods are warranted against any defect in materials or
workmanship for the original purchaser for two (2) years from the date of
original purchase when used in standard residential indoor applications. This
warranty covers labor and replacement parts. Franke, at its option, may repair
or replace the product or components necessary to restore the product to good
working condition.
- This warranty supersedes all other warranties, expressed or implied. No employee, field sales representatives, or distribution persons are authorized to give any warranties on behalf of Franke Kitchen Systems, LLC
- To make an installed product warranty claim please contact Franke at the provided contact information below. All warranty claims must include the following for processing:
- Proof of purchase from Franke or Faber Authorized Retailer
- Original purchaser’s name, address (including city, state, zip), email address and phone number
- Franke / Faber model and serial number
- Date of installation
- Description of the defect
- Photos of the defect
CONTACT
- In North America and Latin America:
- Franke Home Solutions
- Attn: Warranty Department
- 800 Aviation Parkway
- Smyrna, TN 37167
- HS-Warranty.US@Franke.com
Legal Entity
Franke Kitchen Systems LLC
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