MicroCom 900XR Wireless Intercom Instruction Manual

MicroCom 900XR Wireless Intercom Instruction Manual

INTRODUCTION

We at Pliant Technologies want to thank you for purchasing MicroCom 900XR. MicroCom 900XR is a robust, two-channel, full-duplex, multi-user, wireless intercom system that operates in the 900MHz frequency band to provide superior range and performance, all without the need for a basestation. The system features lightweight beltpacks and provides exceptional sound quality, enhanced noise cancellation, and long-life battery operation. In addition, the MicroCom’s IP67-rated beltpack is built to endure the wear and tear of everyday use, as well as the extremes in outdoor environments.

In order to get the most out of your new MicroCom 900XR, please take a few moments to read this manual completely so that you better understand the operation of this product. For questions not addressed in this manual, feel free to review the additional support documentation provided on our website (www.plianttechnologies.com) or contact Pliant’s Customer Support Department. See “Product Care and Maintenance” on page 18.

COPYRIGHT © 2020-2024 Pliant Technologies, LLC. All rights reserved. Pliant®, MicroCom®, and the Pliant “P” are registered trademarks of Pliant Technologies, LLC. All other trademarks are property of their respective owners.

While Pliant makes every attempt to maintain the accuracy of the information contained in this manual, this information is subject to change without notice, and published device/system functions and features are subject to firmware version. Please check our website for the latest system specifications and certifications.

Model Information

This document applies to models PMC-900XR and PMC-900XR-AN*.

Document Reference: D0000564_F

*PMC-900XR-AN is approved for use in Australia and New Zealand and operates within the 915–928 MHz frequency range.

Product Features

• Robust, Two-Channel System
• Three Operating Modes for Challenging Environments
• Dual Listen
• Simple to Operate
• Up to 10 Full-Duplex Users
• Radio-to-Radio Communication
• Unlimited Listen-Only Users
• 900MHz Frequency Band
• Encrypted FHSS Technology
• Ultra Compact, Small, and Lightweight
• Rugged, IP67-Rated BeltPack
• Long, 12-hour Battery Life
• Field-Replaceable Battery
• Available Drop-In Charger
• Multiple Headset and Earset Options

WHAT’S INCLUDED WITH THE MICROCOM 900XR?

• MicroCom 900XR BeltPack
• Li-Ion Battery (Installed during shipment)
• USB Charging Cable
• BeltPack Antenna (Attach to beltpack prior to operation.)
• Quick Start Guide
• Product Registration Card

Optional Accessories

MicroCom Accessories
PAC-USB6-CHG| MicroCom 6-Port USB Charger
PAC-MC-SMCASE| MicroCom Small Hard Carry Case
PAC-MCXR-5CASE| MicroCom IP67-Rated Hard Carry Case
PBT-XRC-55| MicroCom XR 5+5 Drop-In BeltPack and Battery Charge
BT-01-PT| Replacement Li-Ion Battery
PMC-REC-900| MicroCom XR Receiver
Headsets and Adapter Accessories
PHS-SB11LE-DMG| SmartBoom® LITE Single Ear Pliant headset with Dual Mini connector for MicroCom
PHS-SB110E-DMG| SmartBoom PRO Single Ear Pliant headset with Dual Mini connector for MicroCom
PHS-SB210E-DMG| SmartBoom PRO Dual Ear Pliant headset with Dual Mini connector for MicroCom
PHS-IEL-M| MicroCom in-ear headset, single ear, left only
PHS-IER-M| MicroCom in-ear headset, single ear, right only
PHS-IELPTT-M| MicroCom in-hear headset with push-to-talk (PTT) button, single ear, left only
PHS-LAV-DM| MicroCom lavalier microphone and eartube
PHS-LAVPTT-DM| MicroCom lavalier microphone and eartube with PTT button
CAB-DUALXLR-3.5| 4-Foot Dual XLR Female and Male to Single 3.5mm Male Cable
ANT-EXTMAG-01| MicroCom XR 1dB External Magnetic 900MHz / 2.4GHz Antenna
PAC-TRI-6FT| MicroCom 6-Foot Compact Tripod Kit
PAC-MC4W-IO| Pliant 4-Wire In/Out Headset Adapter for MicroCom XR series
CAB-4F-DMG| Dual 3.5mm DMG to XLR-4F Cable

DEVICE OVERVIEW

SETUP PROCEDURES

1. Attach the beltpack antenna. It is reverse threaded; screw counter-clockwise.
2. Connect a headset to the beltpack. Press firmly until it clicks to make sure the headset connector is seated properly.
3. Power on. Press and hold the POWER button for two (2) seconds until the screen turns on.

If operating the beltpack in Repeater Mode

Access the menu. Press and hold the MODE button for three (3) seconds until the screen changes to . Short-press MODE to scroll through the settings, and then scroll through setting options using VOLUME +/−. Press and hold MODE to save your selections and exit the menu.

a. Select a group. Select a group number from 00–51 (or 00-24 for PMC-900XR-AN model).
Devices must have the same group number to communicate.
b. Select an ID. Select a unique ID number.

• Repeater Mode ID options: M (Master), 01–08 (Full Duplex), S (Shared), L (Listen).
• One beltpack must always use the “M” ID and serve as the Master for proper system function. An “M” indicator designates the Master beltpack on its screen.
• Listen-only beltpacks must use the “L” ID. You may duplicate ID “L” on multiple beltpacks.
• Shared beltpacks must use the “S” ID. You may duplicate ID “S” on multiple beltpacks, but only one shared beltpack may talk at a time.
• When using “S” IDs, the last full-duplex ID (“08”) cannot be used in the Repeater Mode.

c. Confirm beltpack’s security code. BeltPacks must use the same security code to work together as a system.

Important: Repeater Mode is the default setting. See Menu Settings for information about changing mode.

If operating the beltpack in Roam Mode

Access the menu. Press and hold the MODE button for three (3) seconds until the screen changes to . Short-press MODE to scroll through the settings, and then scroll through setting options using VOLUME +/−. Press and hold MODE to save your selections and exit the menu.

a. Select a group. Select a group number from 00–51 (or 00-24 for PMC- 900XR-AN model).
Devices must have the same group number to communicate.
b. Select an ID. Select a unique ID number.

• Roam Mode ID options: M (Master), SM (Submaster), 02-09, S (Shared), L (Listen).
• One beltpack must always be “M” ID and serve as the Master, and one beltpack must always be set to “SM” and serve as the Submaster for proper system function.
• The Master and Submaster must be located in positions where they always have an unobstructed line of sight to each other.
• Listen-only beltpacks must use the “L” ID. You may duplicate ID “L” on multiple beltpacks.
• Shared beltpacks must use the “S” ID. You may duplicate ID “S” on multiple beltpacks, but only one shared beltpack may talk at a time.
• When using “S” IDs, the last full-duplex ID (“09”) cannot be used in the Roam Mode.

c. Access the roaming menu. Select one of the roaming menu options for each beltpack.

• Auto – Allows the beltpack to automatically log in to the Master or Submaster depending on the environment and the beltpack’s proximity to either.
• Manual – Allows the user to manually select whether the beltpack is logged in to the Master or Submaster. Press the MODE button to select Master or Submaster.
• Master – When selected, the beltpack is locked into only logging into the Master.
• Submaster – When selected, the beltpack is locked into only logging into the Submaster.

d. Confirm beltpack’s security code. BeltPacks must use the same security code to work together as a system.

Important: When in Roam Mode, the two-way radio Top Button menu options and the Dual Listen function will not be available. See Menu Settings for information about changing mode.

If operating the beltpack in Standard Mode

Access the menu. Press and hold the MODE button for three (3) seconds until the screen changes to . Short-press MODE to scroll through the settings, and then scroll through setting options using VOLUME +/−. Press and hold MODE to save your selections and exit the menu.

a. Select a group. Select a group number from 00–51 (or 00-24 for PMC- 900XR-AN model).
Devices must have the same group number to communicate.
b. Select an ID. Select a unique ID number

• Standard Mode ID options: M (Master), 01–09 (Full Duplex), S (Shared), L (Listen).
• One beltpack must always use the “M” ID and serve as the Master for proper system function. An “M” indicator designates the Master beltpack on its screen.
• Listen-only beltpacks must use the “L” ID. You may duplicate ID “L” on multiple beltpacks.
• Shared beltpacks must use the “S” ID. You may duplicate ID “S” on multiple beltpacks, but only one shared beltpack may talk at a time.
• When using “S” IDs, the last full-duplex ID (“09”) cannot be used in the Standard Mode.

c. Confirm beltpack’s security code. BeltPacks must use the same security code to work together as a system.

Battery

The rechargeable lithium-ion battery is installed in the device at shipment. To recharge the battery, either 1) plug the USB charging cable into the device USB port or 2) connect the device to the drop-in charger (PBT-XRC-55, sold separately). The LED in the top right corner of the device will illuminate solid red while the battery is charging and will turn off once the battery is fully charged. The battery charge time is approximately 3.5 hours from empty (USB port connection) or approximately 6.5 hours from empty (drop-in charger). The beltpack may be used while charging, but doing so may lengthen battery charge time.

OPERATION

• LED Modes – LED is blue and double blinks when logged in and single blinks when logged out. LED is red when battery charging is in progress. LED turns off when charging is complete.
  Lock Indicator
  

• Lock – To toggle between Lock and Unlock, press and hold the TALK and MODE buttons simultaneously for three (3) seconds. A lock icon appears on the OLED when locked. This function locks the TALK and MODE buttons, but it does not lock headset volume control, the POWER button, or the Top button.
  Volume Setting
  

• Volume Up and Down – Use the + and − buttons to control the headset volume. “Volume” and a stair-step indicator display the device’s current volume setting on the OLED. You will hear a beep in your headset when the volume is changed. You will hear a different, higher-pitched beep when maximum volume is reached.
  Talk Indicator
  

• Talk – Use the TALK button to enable or disable talk for the device. “TALK” appears on the OLED when enabled.

  • Latch talking is enabled/disabled with a single, short press of the button.
  • Momentary talking is enabled by pressing and holding the button for two (2) seconds or longer; talk will remain on until the button is released
  • Shared users (“S” ID) can enable talk for their device with the momentary talking function (press and hold while talking). Only one Shared user can talk at a time.
    Channel Indicator
    

• Mode – Short-press the MODE button to toggle between the channels enabled on the device. Long-press the MODE button to access the menu.
  Dual Listen Indicator
  

• Dual Listen – When Dual Listen is on, the user will be able to hear both Channel A and B while talking only on the currently selected channel.

• Out of Range Tones – The user will hear three quick tones when the beltpack logs out of the system, and they will hear two quick tones when it logs in.

Operating Multiple MicroCom Systems in One Location

Each separate MicroCom system should use the same Group and Security Code for all beltpacks in that system. Pliant recommends that systems operating in proximity to one another set their Groups to be at least ten (10) values apart. For example, if one system is using Group 03, another system nearby should use Group 13.

MENU SETTINGS

The following table lists adjustable settings and options. To adjust these settings from the device menu, follow the instructions below:

1. To access the menu, press and hold the MODE button for three (3) seconds until the screen changes to.
2. Short-press the MODE button to scroll through the settings: Group, ID, Side Tone, Mic Gain, Channel A, Channel B, Security Code, Roaming (only in Roam Mode), Dual Listen, Top Button, Talk Mode, and Display Mode.
3. While viewing each setting, you may scroll through its options using the VOLUME +/− buttons then, continue to the next menu setting by pressing the MODE button. See the table below for the available options under each setting. 4. Once you have finished your changes, press and hold MODE to save your selections and exit the menu.

Menu Options

communicating as a system. Devices must have the same group number to communicate.
ID| N/A| M| Master ID
SM| Submaster ID (Only available in Roam mode.)
01–08| Repeater* Mode ID options
02–09| Roam Mode ID options
01–09| Standard Mode ID options
S| Shared
L| Listen-Only
Side Tone| On| On, Off| Allows you to hear yourself while talking. Louder environments may require you to enable your side tone.
Mic Gain| 1| 1–8| Determines the headset microphone audio level being sent from the microphone pre amp.
Channel A| On| On, Off|
Channel B| On| On, Off| (Not available in Roam Mode.)
Security Code (“SECCode”)| 0000| 4-digit alphanumeric code| Limits access to a system. Devices must use the same security code to work together as a system.
Roaming| Auto| Auto, Manual, Submaster, Master| Determines whether a device can switch between the Master and Submaster. (Only available inRoam mode – see Tech Menu below.)
Dual Listen| Off| On, Off| Allows the user to listen to both Channel A and B while talking on the currently selected channel. (Not available in Roam mode – see Tech Menubelow.)
Top Button**| Off| Channel Switch, Channel Switch + Trigger, Trigger Local, Trigger System,Off| Determines the Device’s Top Button behavior. (Not available in Roam mode – see Tech Menu below.)
Talk Mode| Latching| Latching, Momentary, Always On| Determines the behavior of the Talk Button.
Display Mode| Always On| Always On, Auto Off| Determines the behavior of the OLED display. Always On: OLED display remains lit while the pack is powered on. Auto Off: The display turns offafter 4 seconds of inactivity.

*Repeater Mode is the default setting. See “Tech Menu – Mode Setting Change” on page 15 for information about changing mode.

**Device Top Button options for Two-Way Radio integration are not functional with the Pliant Audio I/O
Headset Adapter. Off and Channel Switch are functional on the device.

Top Button – Menu Setting Information

The Device Top Button can be set to Channel Switch or Off.

• Channel Switch: When the device is set to “Channel Switch,” a press and hold of the top button on the device will allow the user to momentarily switch channels to talk and listen on the device’s other channel. When the top button is released, the device returns to the channel it was previously on.
• Channel Switch and Trigger: Not available.
• Trigger Local: Not available.
• Trigger System: Not available.
• Off: When the pack is set to “Off,” the top button will do nothing when pressed

Tech Menu – Mode Setting Change

The mode can be changed between three settings for different functionality:

• Repeater Mode connects users working beyond line of sight from one another by locating the Master in a prominent central location.
  Note: Repeater Mode is the default setting.

• Roam Mode connects users working beyond line of sight and extends the range of the MicroCom system by strategically locating the Master and Submaster.

• Standard Mode connects users where line of sight between users is possible.

Follow the instructions below to change the mode on your device.

1. To access the tech menu, press and hold the TOP BUTTON and MODE buttons simultaneously until displays.
2. Scroll between the “ST,” “RP,” and “RM” options using the VOLUME +/− buttons.
3. Press and hold MODE to save your selections and exit the tech menu. The device will automatically power off.
4. Press and hold the POWER button for two (2) seconds; the device will power back on and will be using the newly selected mode.

Recommended Settings by Headset

The following table provides recommended MicroCom settings for several common headset models.

Mic Sensitivity Level
SmartBoom PRO and SmartBoom LITE(PHS-SB11LE-DMG, PHS-SB110E-DMG, PHS-SB210E- DMG)| 1
MicroCom in-ear headset (PHS-IEL-M, PHS-IELPTT-M)| 7
MicroCom lavalier microphone and eartube (PHS-LAV-DM, PHS-LAVPTT-DM)| 5

Use the diagram of the wiring for the device’s TRRS connector if you choose to connect your own headphones. The microphone bias voltage range is 1.9V DC unloaded and 1.3V DC loaded.

Figure 1 TRRS Connector

DEVICE SPECIFICATIONS

(H) x 67 mm (W) x 31 mm (D, with belt clip)]
Weight| 6.35 oz. (180 g)
Display| OLED

Note: PMC-900XR-AN is approved for use in Australia and New Zealand and operates within the 915–928 MHz frequency range.

*Notice About Specifications: Notice about Specifications: While Pliant Technologies makes every attempt to maintain the accuracy of the information contained in its product manuals, that information is subject to change without notice. Performance specifications included in this manual are design centered specifications and are included for customer guidance and to facilitate system installation.
Actual operating performance may vary. Manufacturer reserves the right to change specifications to reflect latest changes in technology and improvements at any time without notice.

PRODUCT CARE AND MAINTENANCE

Clean using a soft, damp cloth.

CAUTION: Do not use cleaners that contain solvents. Keep liquid and foreign objects out of the device openings. If the product is exposed to rain, gently wipe off all surfaces, cables, and cable connections as soon as possible and allow unit to dry before storing.

PRODUCT SUPPORT

Pliant Technologies offers technical support via phone and email from 07:00 to 19:00 Central Time (UTC−06:00), Monday through Friday.

1.844.475.4268 or +1.334.321.1160

technical.support@plianttechnologies.com

Visit www.plianttechnologies.com for product support, documentation, and live chat for help. (Live chat available 08:00 to 17:00 Central Time (UTC−06:00), Monday through Friday.)

Returning Equipment for Repair or Maintenance

All questions and/or requests for a Return Authorization Number should be directed to the Customer Service department (customer.service@plianttechnologies.com). Do not return any equipment directly to the factory without first obtaining a Return Material Authorization (RMA) Number. Obtaining a Return Material Authorization Number will ensure that your equipment is handled promptly.

All shipments of Pliant products should be made via UPS, or the best available shipper, prepaid and insured. The equipment should be shipped in the original packing carton; if that is not available, use any suitable container that is rigid and of adequate size to surround the equipment with at least four inches of shock-absorbing material. All shipments should be sent to the following address and must include a Return Material Authorization Number:

Pliant Technologies Customer Service Department
Attn: Return Material Authorization #
205 Technology Parkway
Auburn, AL 36830-0500

LICENSE INFORMATION

PLIANT TECHNOLOGIES MICROCOM
FCC COMPLIANCE STATEMENT

00004394 (FCCID: YJH-GM-900MSS)
00004445 (FCCID: YJH-GM-24G)
00005219 & 00005220 (FCCID: 2AX9C-00005220)

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

CAUTION

Modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC Compliance Information: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

IMPORTANT NOTE

FCC RF Radiation Exposure Statement: This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.

The antennas used for this transmitter must be installed to provide a separation distance of at least 5 mm from all persons and must not be co- located or operating in conjunction with any other antenna or transmitter.

CANADIAN COMPLIANCE STATEMENT

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). (Specifically RSS 247 Issue 2 (2017- 02) and RSS-GEN Issue 5 (2018-04). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

WARRANTY INFORMATION

Limited Warranty

Subject to the conditions of this Limited Warranty, CrewCom® and MicroCom® products are warranted to be free from defects in materials and workmanship for a period of two years from the date of sale to the end user, under the following conditions:

• First year of warranty included with purchase.
• Second year of warranty requires product registration on the Pliant website. Register your product here: https://plianttechnologies.com/product-registration/

Subject to the conditions of this Limited Warranty, Tempest® professional products carry a two-year product warranty.
Subject to the conditions of this Limited Warranty, all headsets and accessories (including Pliantbranded batteries) carry a one-year warranty.
Date of sale is determined by the invoice date from an authorized dealer or authorized distributor to the end user.

The sole obligation of Pliant Technologies, LLC during the warranty period is to provide, without charge, parts and labor necessary to remedy covered defects appearing in products returned prepai to Pliant Technologies, LLC. This warranty does not cover any defect, malfunction, or failure caused by circumstances beyond the control of Pliant Technologies, LLC, including but not limited to negligent operation, abuse, accident, failure to follow instructions in the Operating Manual, defective or improper associated equipment, attempts at modification and/or repair not authorized by Pliant Technologies, LLC, and shipping damage.

Unless applicable state law provides otherwise, Pliant Technologies extends this limited warranty to only the end user who originally purchased this product from an authorized dealer or authorized distributor. Pliant Technologies does not extend this warranty to any subsequent owner or other transferee of the product. This warranty is valid only if the original proof of purchase issued to the original purchaser by an authorized dealer or authorized distributor, specifying the date of purchase, and the serial number, where applicable, is presented with the product to be repaired. Pliant Technologies reserves the right to refuse warranty service if this information is not provided or if a product’s serial numbers have been removed or effaced.

This limited warranty is the sole and exclusive express warranty given with respect to Pliant Technologies, LLC products. It is the responsibility of the user to determine before purchase that this product is suitable for the user’s intended purpose. ANY AND ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY. NEITHER PLIANT TECHNOLOGIES, LLC NOR ANY AUTHORIZED RESELLER WHO SELLS PLIANT PROFESSIONAL INTERCOM PRODUCTS IS LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND.

Parts Limited Warranty

Replacement parts for Pliant Technologies, LLC products are warranted to be free from defects in
materials and workmanship for 120 days from the date of sale to the end user.
This warranty does not cover any defect, malfunction, or failure caused by circumstances beyond the
control of Pliant Technologies, LLC, including but not limited to negligent operation, abuse, accident,
failure to follow instructions in the Operating Manual, defective or improper associated equipment,
attempts at modification and/or repair not authorized by Pliant Technologies, LLC, and shipping damage. Any damage done to a replacement part during its installation voids the warranty of the replacement part.

This limited warranty is the sole and exclusive express warranty given with respect to Pliant Technologies, LLC products. It is the responsibility of the user to determine before purchase that this product is suitable for the user’s intended purpose. ANY AND ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY. NEITHER PLIANT TECHNOLOGIES, LLC NOR ANY AUTHORIZED RESELLER WHO SELLS PLIANT PROFESSIONAL INTERCOM PRODUCTS IS LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND.

Documents / Resources

| MicroCom 900XR Wireless Intercom [pdf] Instruction Manual
900XR Wireless Intercom, 900XR, Wireless Intercom, Intercom
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