Dyson DC50 Upright Vacuum Operating Manual

Dyson DC50 Upright Vacuum Operating Manual

USING YOUR DYSON APPLIANCE

PLEASE READ THE ‘IMPORTANT SAFETY INSTRUCTIONS’ IN THIS DYSON OPERATING MANUAL BEFORE PROCEEDING.

ASSEMBLY

• Lie the appliance on its back.

• The cleaner head fits onto the connections underneath the front part of the ball.
  Slide the cleaner head up into the channels either side of the airway. Push firmly: the cleaner head will click into place and the red latch will engage.

• Stand the appliance up straight.

• Place the handle and wand assembly into the grooves in the top of the duct on the appliance.

• Push the red handle release button down. Slide the handle down in the grooves for about 10cm. Let go of the button. Pull up the handle gently until it clicks into place – the red handle release button will pop up.

• Connect the wand and the hose. Make sure they are seated in the recess of the handle.

• Push the red handle release button down whilst pressing the red button on thehose. Slide the handle down into place in the machine. The red handle release button will remain down. This is the storage position.

• Close the wand cap.

• To fit the tool holder, first remove the cyclone and clear bin assembly: release it by pressing the red button at the top of the cyclone.

• Slide the tool holder onto the back of the appliance, just above the ball, as shown. Press the tool holder on with your thumbs, while holding the front of the appliance with your fingers. The fitting is tight, so use a constant, firm pressure.
  (Please note: The tool holder is not designed to be removed.)

• Refit the cyclone and clear bin unit.

• Attach the tools.

• Wind the cable around the cable hooks. Secure with the clip.

• To watch a short online video visit:
  UK – www.dyson.co.uk/dc50gettingstarted
  ROI – www.dyson.ie/dc50gettingstarted

OPERATION

Unwind the cable.

• Plug the appliance into the mains electricity supply.
• To use, pull up the handle to extend it. The red handle release button will pop up. Recline the appliance by pulling backwards on the handle.
• To switch ‘ON’ or ‘OFF’ press the red power button, located as shown.
• After use, return the appliance to the upright position, pushing it firmly into place. The stabiliser wheels will automatically lower.
• To retract the handle, make sure the hose and wand are seated in the recess of the handle.
• Push the red handle release button down. Slide the handle down into place in the appliance.
• Then unplug the appliance, coil the cable safely and put the appliance away.
• Switch ‘OFF’ the appliance, unplug and ensure it is upright before:
  • changing or using tools
  • removing the hose or airway inspection parts.
• Use the cyclone carry handle to carry the appliance.
• The wand can be used when the handle is retracted or extended.
• To release the wand, open the wand release cap.
• Pull the wand up and away from the handle.
• In use, the tools can be attached to either the hose or the wand.
• To attach the tools to the hose, press the red release button in the connecting collar and remove the wand from the hose.
• To refit, remove tools and place the wand into the hose until the red button clicks into place.
• Press the red button on the hose. Slide the wand into the hose.
• Make sure the wand and hose are seated in the recess of the handle.

The hose must be contracted.

• If the handle is extended, hold the collar with the cable hook on it and slide it down in the recess of the handle – it will click into place. Make sure the top of the wand clicks into place in the top of the handle at the same time. Close the wand cap.
• Press the red handle release button down and slide the handle down into the appliance.
• If the handle is contracted (i.e. in the low storage position), make sure the collar with the cable hook is seated in the recess of the handle. Slide the wand down into the hose so the top of the wand clicks into place in the top of the handle at the same time.

WASH FILTERS
Wash filters with cold water at least every month.

DYSON CUSTOMER CARE

THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE
After registering your free 5 year guarantee, your Dyson appliance will be covered for parts and labour for 5 years from the date of purchase, subject to the terms of the guarantee.
If you have any questions about your Dyson appliance, call the Dyson Helpline with your serial number and details of where/when you bought the appliance.
Most questions can be solved over the phone by one of our trained Dyson Helpline staff.
Alternatively, visit www.dyson.co.uk/support (UK) or www.dyson.ie/support (ROI) for online help, general tips and useful information about Dyson.

Your serial number can be found on your rating plate which is behind the clear bin.

This illustration is for example purposes only.

DYSON CONTACT DETAILS
UK:
Website: www.dyson.co.uk/support
Dyson Helpline: UK: 0800 298 0298
Open 7am–10pm. 7 days a week.
Email: askdyson@dyson.co.uk
Address: Dyson Limited, Tetbury Hill, Malmesbury, Wiltshire SN16 0RP England.
ROI:
Website: www.dyson.ie/support
Dyson Helpline: ROI: 01 475 7109
Open 7am–10pm. 7 days a week.
Email: askdyson@dyson.co.uk
Address: Unit 10, Grants Lane, Greenogue Business Park, Rathcoole, Dublin 24.

IMPORTANT SAFETY INSTRUCTIONS

BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS MANUAL AND ON THE APPLIANCE
When using an electrical appliance, basic precautions should always be followed, including the following:

1. This Dyson appliance is not intended for use by young children or infirm persons with reduced physical, sensory or reasoning capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction by a responsible person concerning use of the appliance to ensure that they can use it safely.
2. Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be supervised to ensure that they do not play with the appliance.
3. Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other than that shown in this manual, or advised by the Dyson Helpline.
4. Suitable for dry locations only. Do not use outdoors or on wet surfaces.
5. Do not handle any part of the plug or appliance with wet hands.
6. Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by Dyson, its service agent or similarly qualified persons in order to avoid a hazard.
7. If the appliance is not working as it should, has received a sharp blow, has been dropped, damaged, left outdoors, or dropped into water, do not use and contact the Dyson Helpline.
8. Contact the Dyson Helpline when service or repair is required. Do not disassemble the appliance as incorrect reassembly may result in an electric shock or fire.
9. Do not stretch the cable or place the cable under strain. Keep the cable away from heated surfaces. Do not close a door on the cable, or pull the cable around sharp edges or corners. Arrange the cable away from traffic areas and where it will not be stepped on or tripped over. Do not run the appliance over the cable.
10. Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable. The use of an extension cable is not recommended.
11. Do not use to pick up water.
12. Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they or their vapours may be present.
13. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
14. Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts. Do not point the hose, wand or tools at your eyes or ears or put them in your mouth.
15. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
16. Use only Dyson recommended accessories and replacement parts.
17. To avoid a tripping hazard rewind the cable when not in use.
18. Do not use without the clear bin and filters in place.
19. Do not leave the appliance when plugged in. Unplug when not in use and before servicing.
20. Do not pull or carry by cable or use cable as a handle.
21. Use extra care when cleaning on stairs. Do not work with the appliance above you on the stairs.
22. Turn off all controls before unplugging. Unplug before connecting any tool or accessory.

Operation

Emptying the clear bin

• Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
• Switch ‘OFF’ and unplug before emptying the clear bin.
• To remove the cyclone and clear bin unit, press down on the red button on the top of the carrying handle on the cyclone.
• To release the dirt, press all the way down on the same red button on the top of the carrying handle on the cyclone.
• To minimise dust/allergen contact when emptying, encase the clear bin tightly in a plastic bag and empty.
• Remove the clear bin carefully from the bag.
• Seal the bag tightly, dispose as normal.
• To refit:
  • ensure the airway in the bin base is clear of dust and dirt
  • close the clear bin base so it clicks into place
  • push the cyclone and clear bin unit into the main body of the appliance; it will click into place
  • ensure the cyclone and clear bin unit is secure.
    For a free fact sheet visit: www.dyson.co.uk/technology/allergy

Looking for blockages

• Do not carry out any maintenance or repair work other than that shown in this Dyson Operating Manual, or advised by the Dyson Helpline.
• Only use parts recommended by Dyson. If you do not this could invalidate your guarantee.
• Store the appliance indoors. Do not use or store it below 0°C (32°F). Ensure the appliance is at room temperature before operating.
• Clean the appliance only with a dry cloth. Do not use any lubricants, cleaning agents, polishes or air fresheners on any part of the appliance.
• If used in a garage, always wipe the base plate, ball and stabiliser wheels with a dry cloth after vacuuming to clean off any sand, dirt or pebbles that could damage delicate floors.

VACUUMING

CAUTION:

• Do not use without the clear bin and filters in place.
• Fine dirt such as plaster dust or flour should only be vacuumed in very small amounts.
• Do not use the appliance to pick up sharp hard objects, small toys, pins, paper clips, etc. They may damage the appliance.
• When vacuuming, certain carpets may generate small static charges in the clear bin or wand. These are harmless and are not associated with the mains electricity supply. To minimise any effect from this, do not put your hand or insert any object into the clear bin unless you have first emptied it and rinsed it out with cold water (see ‘Cleaning the clear bin’).
• Powerful suction can cause the hose to ‘pull back’ – please take care.
• Do not work with the appliance above you on the stairs. When cleaning stairs it is recommended that the handle is not extended and that you use a tool on the end of the hose rather than the wand.
• Do not put the appliance on chairs, tables, etc.
• Before vacuuming highly polished floors, such as wood or lino, first check that the underside of the floor tool and its brushes are free from foreign objects that could cause marking.
• Do not leave the cleaner head in one place on delicate floors.

Carpets or hard floors

• The brush bar will always default to ‘ON’ (spinning) each time you switch the appliance ‘ON’ and recline it for cleaning.
• The brush bar will not rotate when the appliance is upright.
• To switch the brush bar ‘OFF’ (e.g. for delicate rugs and floors):
  • switch the appliance ‘ON’
  • recline the appliance
  • press the brush bar ‘ON/OFF’ button – the brush bar will stop spinning.
• The brush bar will automatically stop if it becomes obstructed. See ‘Brush bar – clearing obstructions’.
• Before vacuuming your flooring, rugs and carpets, check the manufacturer’s recommended cleaning instructions.
• Some carpets may fuzz if a rotating brush bar is used when vacuuming. If this happens, we recommend vacuuming with the brush bar switched ‘OFF’ and consulting with the flooring manufacturer.
• The brush bar on the appliance may damage some carpet types. If you are unsure, turn ‘OFF’ the brush bar.

Attachments

Brush bar clearing obstructions

IMPORTANT! WASH FILTERS

Wash filters with cold water at least every month.
The filters may require more frequent washing if vacuuming fine dust.

CLEANING THE CLEAR BIN

• Remove the cyclone and clear bin (instructions above).
• To separate the cyclone unit from the clear bin press the red button to open the clear bin base. This exposes a small silver button behind the red opening mechanism. Press the silver button (on its ribbed area) and separate the cyclone unit from the clear bin.
• Clean the clear bin with cold water only.
• Ensure the clear bin is completely dry before replacing.
• Do not use detergents, polishes or air fresheners to clean the clear bin.
• Do not put the clear bin in a dishwasher.
• Do not immerse the whole cyclone in water or pour water into the cyclones.
• Clean the cyclone shroud with a dry cloth or dry brush to remove lint and dust.
• To refit:
  • fit the cyclone shroud into the clear bin so that the silver button clicks and engages
  • close the clear bin base so it clicks into place
  • push the cyclone and clear bin unit into the main body of the appliance; it will click into place
  • ensure the cyclone and clear bin unit is secure.

WASHING YOUR FILTERS

• Your appliance has two washable filters, located as shown.
• Check and wash the filters once a month to maintain performance.
• Switch ‘OFF’ and unplug before checking or removing the filters.
• The filters may require more frequent washing if vacuuming fine dust.
• Wash with cold water only. Do not use detergents.
• Do not put the filters in a dishwasher, washing machine, tumble dryer, oven, microwave or near a naked flame.

Filter A

• Remove the cyclone and clear bin (instructions above).
• Release the catch on the front of the cyclone handle. Swing the handle back.
• Lift out the filter.
• Wash the filter with cold water only. Hold under a tap and run water through the open end until the water runs clear. Turn upside down and tap out.
• Squeeze and twist with both hands to make sure the excess water is removed.
• Run water over the outside of the filter until the water runs clear.
• Squeeze and twist with both hands to make sure the excess water is removed.
• Stand the filter on its wide, open end to dry. Leave to dry completely for a minimum of 24 hours.
• Replace the filter into the cyclone. Swing the handle back into place. Ensure the latch clicks to engage and is secure. Fit the cyclone and clear bin unit onto the appliance (instructions above).

Filter B

• Lie the appliance on its side.

• To remove filter B:

  • turn the blue central locking dial on the outer cover of the ball anti-clockwise until the cover is released
  • lift off the cover
  • turn the filter one-quarter anti-clockwise to release.

• Wash the filter with cold water only.

• Filter B should be rinsed and tapped out until the water runs clear, then tapped out again to ensure all excess water is removed. (Tap on the plastic rim, not the filter material.) Leave to dry completely for a minimum of 24 hours.

• It is normal for the filter in the ball to turn grey in colour.

• To refit filter B:

  • refit the filter on to the ball
  • secure the filter by turning it clockwise so the white arrows align.

• When refitting the outer cover of the ball, keep turning the central locking dial clockwise. When it starts to click it is locked.

• To watch a short online video visit:
  UK – www.dyson.co.uk/dc50filterwash
  ROI – www.dyson.ie/dc50filterwash
  BLOCKAGES – THERMAL CUT-OUT

• This appliance is fitted with an automatically resetting thermal cut-out.

• Large items may block the tools or wand inlet. If any part becomes blocked the appliance may overheat and automatically cut-out.

• If this happens, follow the instructions below in ‘Looking for blockages’. LOOKING FOR BLOCKAGES

• Switch ‘OFF’ and unplug before looking for blockages. Failure to do so could result in personal injury.

• Leave to cool down for 1-2 hours before checking the filters or for blockages.

• Clear any blockage before restarting.

• Look for blockages in the wand, airways and cleaner head.

• To release the hose from the machine, you will need to remove the wand.

• Open the wand release cap.

• Pull the wand up and away from the handle.

• Press the red release button in the connecting collar and remove the wand from the hose.

• Release the hose from the appliance by pressing the red tab on the base of the hose – you can see it from the front of the appliance.

• Check for blockages in the hose.

• Beware of sharp objects when checking for blockages.

• To refit the hose, align the guides on the base of the hose with the channels in the neck of the airway. Ensure the red tab faces the front of the appliance. Push the hose on. It will click into place. To refit the wand follow the instructions above in the ‘Operation’ section.

• To remove the base plate to access an obstruction, see ‘Base plate – disassembly/reassembly’.

• To look for blockages in the front airway between the ball and the cleaner head you will need to remove the cleaner head: see ‘Base plate – disassembly/reassembly’ below on how to do this.

• To look for blockages in the rear airway between the ball and the cleaner head you will need to release the elasticated rear connection. Pull the plastic connector towards you to release from the upper airway. To replace it, pull it
  a little way out on the horizontal so that it aligns with the upper airway. Gently release it so it pulls itself back into place.

• Beware of sharp objects when checking for blockages.

• Refit all parts securely before using.

• Clearing blockages is not covered by your guarantee.

BRUSH BAR – CLEARING OBSTRUCTIONS

• If your brush bar is obstructed, it may shut ‘OFF’. If this happens, you will need to remove the blockage.
• Switch ‘OFF’ and unplug before proceeding. Failure to do so could result in personal injury.
• Beware of sharp objects when clearing obstructions.
• If you still cannot clear the obstruction, please follow the instructions below to remove the base plate. This gives more access to the obstruction. Alternatively, contact a Dyson expert on the Dyson Helpline or visit the website. Clearing brush bar obstructions is not covered by your guarantee.

BASE PLATE – DISASSEMBLY/REASSEMBLY

• Switch ‘OFF’ and unplug before proceeding. Failure to do so could result in personal injury.

• Lie the appliance on its front.

• There is a red latch on the connection between the ball and cleaner head. Slide it towards the ball, supporting the appliance as you do so.

• Pull the cleaner head away from the appliance. Use a constant, firm pressure.

• At each end of the cleaner head are two red levers:

  • pivot the levers up and out towards the end of the cleaner head until they click
  • hinge the base plate open.

• Beware of sharp objects when clearing obstructions.

• To refit the base plate, hinge it closed.

• To secure the base plate pivot both levers back into position so they are flush with the surface of the cleaner head.

• Lay the appliance on its back.

• Fit the cleaner head back onto the connections underneath the front part of the ball. Slide the cleaner head up into the channels either side of the airway. Push firmly: the cleaner head will click into place and the red latch will engage. BRUSH BAR  TROUBLESHOOTING
  If the brush bar has stopped spinning, follow the instructions above on clearing obstructions. Alternatively, contact a Dyson expert on the Dyson Helpline or visit the website.

• To watch a short online video visit:
  UK – www.dyson.co.uk/dc50brushbarmaintenance
  ROI – www.dyson.ie/dc50brushbarmaintenance

DISPOSAL INFORMATION

Dyson products are made from high grade recyclable materials. Please dispose of this product responsibly and recycle where possible.
GUARANTEE TERMS & CONDITIONS DYSON CUSTOMER CARE

THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE
After registering your free 5 year guarantee, your Dyson appliance will be covered for parts and labour for 5 years from the date of purchase, subject to the terms of the guarantee.

If you have any questions about your Dyson appliance, call the Dyson Helpline with your serial number and details of where/when you bought the appliance. Most questions can be solved over the phone by one of our trained Dyson Helpline staff.

Alternatively, visit www.dyson.co.uk/support (UK) or www.dyson.ie/support (ROI) for online help, general tips and useful information about Dyson.
If your Dyson appliance needs a service, call the Dyson Helpline so we can discuss the available options. If your Dyson appliance is under guarantee, and the repair is covered, it will be repaired at no cost.

PLEASE REGISTER AS A DYSON APPLIANCE OWNER
To help us ensure you receive prompt and efficient service, please register as a Dyson appliance owner. There are three ways to do this:

• Online at www.dyson.co.uk/register (UK) or www.dyson.ie/support (ROI).
• Telephone the Dyson Helpline.
• Complete the enclosed form and post it to us.

This will confirm ownership of your Dyson appliance in the event of an insurance loss, and enable us to contact you if necessary.
Your serial number can be found on your rating plate which is behind the clear bin.

LIMITED 5 YEAR GUARANTEE

TERMS AND CONDITIONS OF THE DYSON 5 YEAR LIMITED GUARANTEE WHAT IS COVERED
The repair or replacement of your Dyson appliance (at Dyson’s discretion) if it is found to be defective due to faulty materials, workmanship or function within 5 years of purchase or delivery (if any part is no longer available or out of manufacture Dyson will replace it with a functional replacement part).
The guarantee will only be valid (i) if the appliance is used in the country in which it was sold or (ii), if the appliance is used in Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, Spain or the United Kingdom and the same model as this appliance is sold at the same voltage rating in the relevant country.

WHAT IS NOT COVERED
Dyson does not guarantee the repair or replacement of a product where a defect is the result of:

• Accidental damage.
• Faults caused by negligent use or care, misuse, neglect, careless operation or handling of the appliance which is not in accordance with the Dyson Operating Manual.
• Use of the appliance for anything other than normal domestic household purposes.
• Use of parts not assembled or installed in accordance with the instructions of Dyson.
• Use of parts and accessories which are not genuine Dyson components.
• Faulty installation (except where installed by Dyson).
• Repairs or alterations carried out by parties other than Dyson or its authorised agents.
• Blockages – please refer to the Dyson Operating Manual for details of how to look for and clear blockages.
• Normal wear and tear (e.g. fuse, brush bar, etc.).
  If you are in any doubt as to what is covered by your guarantee, please contact Dyson.

SUMMARY OF COVER

• The guarantee becomes effective at the date of purchase (or the date of delivery if this is later).
• You must provide proof of (both the original and any subsequent) delivery/purchase before any work can be carried out on your Dyson appliance. Without this proof, any work carried out will be chargeable. Keep your receipt or delivery note.
• All work will be carried out by Dyson or its authorised agents.
• Any parts which are replaced will become the property of Dyson.
• The repair or replacement of your Dyson appliance under guarantee will not extend the period of guarantee.
• The guarantee provides benefits which are additional to and do not affect your statutory rights as a consumer.

ABOUT YOUR PRIVACY

• Your information will be held by Dyson Limited and its agents for promotional, marketing and servicing purposes.
• If your personal details change, if you change your mind about any of your marketing preferences or if you have any queries about how we use your information, please contact Dyson Limited.
• For more information on how we protect your privacy, please see our privacy policy on the Dyson website.

DYSON CONTACT DETAILS UK:
Website: www.dyson.co.uk/support
Dyson Helpline: UK: 0800 298 0298
Open 7am–10pm. 7 days a week.
Email: askdyson@dyson.co.uk
Address: Dyson Limited, Tetbury Hill, Malmesbury, Wiltshire SN16 0RP England. ROI:
Website: www.dyson.ie/support
Dyson Helpline: ROI: 01 475 7109
Open 7am–10pm. 7 days a week.
Email: askdyson@dyson.co.uk
Address: Unit 10, Grants Lane, Greenogue Business Park, Rathcoole, Dublin 24. PRODUCT INFORMATION
Please note: Small details may vary from those shown.

Wash filters with cold water at least every month.
The filters may require more frequent washing if vacuuming fine dust.

Dyson Customer Care
After registering your free 5 year guarantee, your Dyson appliance will be covered for parts and labour for 5 years from the date of  purchase, subject to the terms of the guarantee.If you have anyquestions about your Dyson appliance, call the Dyson Helpline with your serial number and details of where/when you bought the appliance. Most questions can be solved over the phone by one of our trained Dyson Helpline staff.

DYSON CONTACT DETAILS
UK:
Website: www.dyson.co.uk/support
Dyson Helpline: UK: 0800 298 0298
Open 7am–10pm. 7 days a week.
Email: askdyson@dyson.co.uk
Address: Dyson Limited, Tetbury Hill, Malmesbury, Wiltshire SN16 0RP England. ROI:
Website: www.dyson.ie/support
Dyson Helpline: ROI: 01 475 7109
Open 7am–10pm. 7 days a week.
Email: askdyson@dyson.co.uk
Address: Unit 10, Grants Lane, Greenogue Business Park, Rathcoole, Dublin 24.

www.dyson.com

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As a Dyson appliance owner, you can hear about Dyson inventions, services and products before anyone else. If it’s okay to contact you, please let us know how we may do this.

By mail Yes  No 
By phone Yes  No 
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We sometimes ask other companies (such as market researchers) to contact owners on our behalf. We do this to get feedback on ideas or ask you to try new products and services. Would this be okay?

REGISTER ONLINE
Visit our website to register your full parts and labour guarantee online. www.dyson.com/register

REGISTER BY PHONE Call our dedicated Helpline. Open 7am–10pm. 7 days a week.
REGISTER ONLINE
Visit our website to register your full parts and labour guarantee online. www.dyson.com/register
UK 0800 298 0298 ROI 01 475 7109

REGISTER BY MAIL
Complete and return the form to Dyson in the envelope supplied.

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