LG 43UH5N-E Digital Signage Monitor Signage Owner’s Manual

June 17, 2024
LG

LG 43UH5N-E Digital Signage Monitor Signage

LG-43UH5N-E-Digital-Signage-Monitor-Signage-product

Product Specifications

  • Models : 43UH5N-E, 49UH5N-E, 55UH5N-E, 65UH5N-E
  • Intended Use : Digital Signage (Monitor Signage)
  • Not intended for household use

Product Usage Instructions

BASIC

Checking the Accessories

Cable Management : X 2 (Number may vary by country)

Learning the Buttons

The buttons on the monitor allow for various functions:

  • Power On (Press)
  • Quick Menu (Press 1)
  • Menu Selection (Press 2)
  • Power Off (Press and Hold)
  • Volume Control
  • Menu Control

GETTING READY

Connecting the IR Sensors

Rotate the IR sensor for horizontal or vertical use to receive signals from the remote control.

Kensington Lock Device

For models with this feature, connect the Kensington security system cable between the monitor and a table to secure the device.

CHECKING BEFORE INSTALLATION

Installation Orientation

Adjust the monitor orientation based on the installation method, whether vertical or horizontal.

Installation Location

Ensure proper installation location to avoid damage, especially when installing on a wall or recessed wall.

FAQ

  • Q: Is the product suitable for household use?
    • A : No, this product is not intended for household use.
  • Q: How can I download the latest software for this product?

This product is not intended for household use.

NOTE

  • The accessories provided with your product may vary depending on the model or region.
  • Product specifications or contents in this manual may be changed without prior notice due to the upgrade of product functions.
  • SuperSign Software & Manual
  • Visit https://partner.lge.com to download the latest SuperSign software and manual.

Checking the Accessories

LG-43UH5N-E-Digital-Signage-Monitor-Signage-fig1

Learning the Buttons

The illustrations may differ depending on the model.

LG-43UH5N-E-Digital-Signage-Monitor-Signage-fig2

Power On (Press)
Quick Menu (Press 1)
Menu Selection (Press 2)
Power Off 3 (Press and Hold)

Volume Control
Menu Control 2

Menu Control 2

  1. When the monitor is turned on, press the button one time.
  2. You can use the function when you control the menu.
  3. All running apps will close.

Quick Menu

Turns the power off.

Changes the input source.

Accesses the main menu.

Close the quick menu.

GETTING READY

  • Connecting the IR Sensors

Connecting the cable to the product allows it to receive signals from the remote control.
Rotate the IR sensor according to horizontal or vertical use.

  • The illustrations may differ depending on the model.

LG-43UH5N-E-Digital-Signage-Monitor-Signage-fig10

Kensington Lock Device

(This feature applies only to some models.)
The Kensington lock device connector is located on the back of the monitor. For more information on installation and use, refer to the user manual provided with the locking device.
Connect the Kensington security system cable between the monitor and a table.

NOTE

  • The Kensington lock device is an optional specification.
  • This is a general illustration of installation and may look different from the product held by the customer.

CHECKING BEFORE INSTALLATION

We are not responsible for product damage caused by failure to follow the guide.

Installation Orientation

  • Using VerticallyLG-43UH5N-E-Digital-Signage-Monitor-Signage-fig12
    • When installing vertically, rotate the monitor 90 degrees anti-clockwise while facing the front of the screen.
  • Tilt Angle

Ceiling, Floor Orientation

LG-43UH5N-E-Digital-Signage-Monitor-Signage-fig14

Installation Location

We are not responsible for product damage caused by failure to follow the guide.

  • Indoor

Installing on a Wall

  • A : 0 mm or more
  • The warranty will not cover any damage caused by using the product in direct sunlight on the front panel.

Installing on a Recessed Wall

LG-43UH5N-E-Digital-Signage-Monitor-Signage-fig16

A : 0 mm or more
B : 50 mm or more
C : 70 mm or more

  • The warranty will not cover any damage caused by using the product in direct sunlight on the front panel.

Outdoor

  • Outdoor Enclosed

Wall Mount Holder

To install the monitor on a wall, attach a wall mount holder (optional) to the back of the monitor. Take caution, and ensure that the wall mount holder (optional) is securely fixed to the monitor and to the wall. The VESA dimensions of the wall mount by model are as follows.

LG-43UH5N-E-Digital-Signage-Monitor-Signage-fig19

CAUTION

  • Disconnect the power cord first, and then move or install the monitor. Otherwise, it may result in electric shock.
  • If the monitor is installed on a ceiling or inclined wall, it may fall and result in injury.
  • Damage to the monitor by tightening the screws too tightly may void your warranty.
  • Use screws and wall mount plates conforming to VESA standards. Breakage or personal injury due to use or misuse of inappropriate components is not covered by the warranty of this product.

NOTE

  • Using screws longer than the indicated depth may damage the inside of the product. Be sure to use the proper length.
  • For more installation information, please refer to the user manual for the wall mount.

PRECAUTIONS FOR USE

Dust
The warranty will not cover any damage caused by using the product in an excessively dusty environment.

Afterimage

  •  After-image appears when the product is turned off.
    • Pixels may be damaged rapidly if a still image is displayed on the screen for a long period of time. Use the screensaver function.
    • Switching from a screen with high differences in luminance (black and white or grey) to a darker screen may cause an afterimage. This is normal due to the display characteristics of this product.
  • When the LCD screen is in a still pattern for extended periods of use, a slight voltage difference may occur between the electrodes that operate the liquid crystal (LC). The voltage difference between the electrodes increases over time and tends to keep the liquid crystal aligned in one direction. At this time, the previous image remains, which is called an afterimage.
  • Afterimages do not occur when continuously changing images are used but take place when a certain screen is fixed for a long time. The following are operational recommendations for reducing the occurrence of afterimages when using a fixed screen. The maximum recommended time for switching the screen is 12 hours. Shorter cycles are better for preventing afterimages.

Recommended Usage Condition

  1. Change the background color and text color at equal intervals.
    • Afterimages occur less when the colors to be changed are complementary to one another.LG-43UH5N-E-Digital-Signage-Monitor-Signage-fig20
  2. Switch the screen at equal time intervals.
    • Take caution, and ensure that text or images from before the screen change are not left in the same location after the screen change.LG-43UH5N-E-Digital-Signage-Monitor-Signage-fig21

PRODUCT SPECIFICATIONS

Without prior notice, all product information and specifications contained in this manual are subject to change to improve the performance of the product.

LG-43UH5N-E-Digital-Signage-Monitor-Signage-fig22

NOTE

  • * Video Daisy Chain can be configured through HDMI OUT and input resolution can support up to 3840 x 2160 at 30 Hz, and it cannot be above 30 Hz. (UH5N-E model only)

Power Voltage

LG-43UH5N-E-Digital-Signage-Monitor-Signage-fig23

HDMI / DisplayPort (PC Mode)

LG-43UH5N-E-Digital-Signage-Monitor-Signage-fig24

HDMI / DisplayPort (DTV Mode)

LG-43UH5N-E-Digital-Signage-Monitor-Signage-fig25

NOTE

  • Horizontal frequency: The horizontal interval is the time taken to display one horizontal line. When 1 is divided by the horizontal interval, the number of horizontal lines displayed every second can be tabulated as the horizontal frequency. The unit is kHz.
  • Vertical frequency: The product display functions by the screen image changing dozens of times every second like a fluorescent lamp. The vertical frequency or refresh rate is the number of image displays per second. The unit is Hz.

Wireless module (LGSBWAC95) Specifications

LG-43UH5N-E-Digital-Signage-Monitor-Signage-fig28

(Only Nigeria)

(Only Hong Kong)

LG-43UH5N-E-Digital-Signage-Monitor-Signage-fig35

(Only Vietnam)

LG-43UH5N-E-Digital-Signage-Monitor-Signage-fig29

(Only Philippines)

LG-43UH5N-E-Digital-Signage-Monitor-Signage-fig30

Supported licenses may differ by model. For more information of the licenses, visit www.lg.com

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress, and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

Manufactured under license from Dolby Laboratories. Dolby, Dolby Vision, Dolby Vision IQ, Dolby Audio, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.

patentlist.accessadvance.com

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by LG Electronics Inc. is under license. Other trademarks and trade names are those of their respective owners.

This product qualifies for ENERGY STAR®. Changing the factory default configuration and settings or enabling certain optional features and functionalities may increase energy consumption beyond the limits required for ENERGY STAR® certification.
Refer to ENERGYSTAR.gov for more information on the ENERGY STAR® program.

Temporary noise is normal when powering ON or OFF this device.

The model and serial number of the product are located on the back and on one side of the product. Record them below in case you ever need service.

MODEL…………..
SERIAL NO………….

www.lg.com
Copyright © 2023 LG Electronics Inc.

All Rights Reserved.

References

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