Heath Zenith 18000145 Wireless Doorbell Push Button Instruction Manual

June 1, 2024
Heath Zenith

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Heath Zenith 18000145 Wireless Doorbell Push Button

Heath-Zenith-18000145-Wireless-Doorbell-Push-Button-
Product

Product Information

Specifications

  • Model: Wireless Doorbell Button
  • Battery: CR2032 3V
  • Code: 100M and 12E

Product Usage Instructions

Doorbell Button Code Conversion
To convert the code of the doorbell button:

  1. The indicator light will flash 3 times to indicate the conversion to 100M code.
  2. The button will be converted between the front door and the rear door based on the indicator light’s display:
    • 12E Front door: The indicator light flashes quickly once.
    • 12E Rear door: The indicator light stays on for about 3 seconds.
    • 100M Front door: The indicator light flashes slowly for about 3 seconds.
    • 100M Rear door: The indicator light flashes quickly for about 3 seconds.

Mounting the Doorbell Button
You can use either screws or double-sided tape to mount the doorbell button securely.

Low Battery Notification
If the doorbell chime supports this function, after pressing the doorbell button, the chime will prompt Ding Dong 3 times and the indicator light will remain on for 10 seconds to indicate low battery. Replace the battery with a new CR2032 3V battery.

Testing the Doorbell Button and Doorbell Chime
Do not permanently mount the doorbell button until both the button and chime are working correctly.

Troubleshooting

To troubleshoot:

  • Ensure batteries are installed correctly as per the diagram inside the devices.
  • Check and replace batteries if necessary.
  • Sync the doorbell button and chime to be in 100M or 12E code for proper operation.
  • If further assistance is needed, contact customer support at 1-888-543-1388.

Frequently Asked Questions (FAQ)

  • Q: What should I do if my doorbell button battery is low?
    A: If the doorbell chime supports low battery notification, it will prompt Ding Dong 3 times and the indicator light will stay on for 10 seconds. Replace the battery with a new CR2032 3V battery.

The illustrations may vary from the actual product.
Before returning to the store, please contact our support team for assistance at 1-888-543-1388.

SAFETY INFORMATION

  • WARNING: To prevent possible SERIOUS INJURY or DEATH never allow small children near batteries. If a battery is swallowed, seek immediate medical attention.
  • WARNING: Do not dispose of batteries in a fire. Batteries may explode or leak.

PACKAGE CONTENTS AND SPECIFICATIONS

Heath-Zenith-18000145-Wireless-Doorbell-Push-Button-Fig-
\(1\)

INSTALLATION

  1. INSTALLING THE BATTERY TO DOORBELL BUTTON

    • Rotate the battery cover and remove it.
    • Insert the battery according to the direction shown in the figure, with the positive pole facing outward and the negative pole facing inward.Heath-Zenith-18000145-Wireless-Doorbell-Push-Button-Fig- \(2\)
  2. DOORBELL BUTTON CODE CONVERSION (ONLY WHEN REQUIRED)
    Code conversion

    • Doorbell button default code pattern: 12E and Front door.
    • Press the silicone button in the back for 3 seconds, and the indicator light of the doorbell button will flash 3 times. It indicates the doorbell button has been converted to 100M code.
    • Press the silicone button in the back for 3 seconds, the indicator light of the doorbell button will flash quickly once, it indicates the doorbell button has been converted to the 12E code.
    • Press the silicone button in the back for 3 seconds, the code can be converted between 100M and 12E.
    • NOTE: Only if the code of the doorbell button and doorbell chime is consistent, the doorbell button and doorbell chime will be working properly.
    • Front door and rear door code conversion
    • Press the silicone button in the back for 1 second and release, the doorbell button will be converted between the front door and the rear door. The indicator light displays in the following ways:
    • 12E Front door: The indicator light will flash quickly once.
    • 12E Rear door: The indicator light stays on for about 3 seconds.
    • 100M Front door: The indicator light will flash slowly for about 3 seconds.
    • 100M Rear door: The indicator light will flash quickly for about 3 seconds.Heath-Zenith-18000145-Wireless-Doorbell-Push-Button-Fig- \(3\)
    • NOTE: The doorbell button default pattern is the front door. While the desired tune is playing, press the doorbell button to lock in the selected tune. If the doorbell button is in the rear door pattern, the doorbell chime will only ring as “Ding.”
    • NOTE: The doorbell button default pattern is 12E front door, may need to convert the code type based on the type of doorbell chime. When set to the front door you can use the “Sync/Music” button of the doorbell chime to set different tunes, when set to the rear door, the doorbell chime will only play “Ding.”
  3. SYNCING THE DOORBELL BUTTON AND DOORBELL CHIME

    • Press and hold the “SYNC” or “FUNCTION” button on the doorbell chime until the doorbell chime sounds a “beep-beep.”
    • Press the doorbell button within 10 seconds. The doorbell chime will prompt a “beep-beep” tone to indicate the doorbell button is synced.
    • Press the doorbell button to ensure operation.
    • NOTE: The “Sync” button may have different places and markings for different doorbells, please refer to the instructions for the operation of “Sync/Music.”Heath-Zenith-18000145-Wireless-Doorbell-Push-Button-Fig- \(4\)
  4. TESTING THE DOORBELL BUTTON AND DOORBELL CHIME

    • Temporarily position the doorbell button where it will be mounted.
    • Press the doorbell button to verify the doorbell chime and doorbell button work properly.
    • If the doorbell chime does not sound, move the doorbell chime closer to the doorbell button and test again.
    • NOTE: Do not permanently mount the doorbell button until the doorbell button and doorbell chime are working properly.Heath-Zenith-18000145-Wireless-Doorbell-Push-Button-Fig- \(5\)
  5. MOUNTING THE DOORBELL BUTTON
    Use either screws or double-sided tape to mount the doorbell button.

    • To mount with a screw, remove the back of the doorbell button by pushing in the tab on the bottom with a small screwdriver. Place the doorbell button back on the door jamb and mark the two screw holes. Attach with screws and snap on the front of the doorbell button.
    • When attaching the doorbell button with double-sided tape, remove the paper from both sides of the double-sided tape and apply it to a clean surface.Heath-Zenith-18000145-Wireless-Doorbell-Push-Button-Fig- \(6\)
  6. LOW BATTERY NOTIFICATION (ONLY WHEN APPLICABLE)
    After pressing the doorbell button, the doorbell chime prompts “Ding Dong” 3 times and the indicator light of the doorbell chime will remain on for 10 seconds, this indicates that the doorbell button battery is low, you need to replace with new batteries for doorbell button.

NOTE:
The low battery notification requires the doorbell chime to support this function, if the doorbell chime does not support the function, please ignore this part, and refer to the doorbell chime manual for available tunes.

TROUBLESHOOTING

PROBLEM #1

  • The doorbell chime does not sound.

POSSIBLE CAUSE:

  • The batteries are not installed correctly.
  • The batteries are dead.
  • The doorbell button and doorbell chime are not synced.
  • The code of the doorbell button doesn’t match the code of the doorbell chime.

SOLUTION:

  • Make sure the batteries are installed according to the diagram inside the doorbell button and doorbell chime (not included).
  • Check the charge of the doorbell button and doorbell chime batteries and replace them if necessary.
  • Sync the doorbell button and doorbell chime:
    • Press and hold the “Sync/Music” button on the doorbell chime until the doorbell chime prompts a “beep-beep.”
    • Press the doorbell button within 10 seconds. The doorbell chime will prompt a “beep-beep” tone to indicate the doorbell button is synced.
    • Press the doorbell button to ensure operation.
  • Ensure the code of the doorbell button matches the code the the doorbell chime. To ensure operation, they will both need to be in 100M or 12E code. Refer to Installation step 2 for more information or call 888-543-1388 for assistance in changing the codes to work with the existing doorbell chimes.

PROBLEM #2

  • The batteries seem okay, but the doorbell chime does not work after installation.

POSSIBLE CAUSE:

  • The doorbell chime or doorbell button is mounted on metal or near metal studs.
  • The doorbell chime is mounted near a concrete floor or wall.
  • The doorbell chime and doorbell buttons are installed too far apart.

SOLUTION:

  • Metal reduces transmission range. Use 1/4 in. to 1/2 in. (6 to 13 mm) wood shims to move the doorbell chime or doorbell button away from the metal surface.
  • Concrete may reduce range. Move the doorbell chime away from the concrete surface.
  • Locate the doorbell chime closer to the doorbell button.

1-YEAR LIMITED WARRANTY

  • This product is guaranteed to be free of factory defective parts and workmanship for 1 year from the date of purchase. A purchase receipt is required for all warranty claims.
  • This warranty does not include expendable items (such as light bulbs, batteries, etc.), repair service, adjustment and calibration due to misuse, abuse or negligence. Unauthorized service or modification of the product or furnished component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss of use, unauthorized service, or return shipping charges. This warranty is not extended to other equipment and components that a customer uses in conjunction with this product.

RF EXPOSURE:
The equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This device should be installed and operated with a minimum distance of 20cm between the radiator & your body.

RADIATION EXPOSURE STATEMENT:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body.

FCC STATEMENT

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

WARNING:
Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment there the receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s).

Operation is subject to the following two conditions:

  1. This device may not cause interference.
  2. This device must accept any interference, including interference that may cause undesired operation of the device.

FCC Responsible Party:

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