alhua SD2A400HB Network Speed Dome and PTZ Camera User Guide
- June 1, 2024
- alhua
Table of Contents
alhua SD2A400HB Network Speed Dome and PTZ Camera
Product Information
Specifications
- Product: Network Speed Dome & PTZ Camera
- Manufacturer: ZHEJIANG DAHUA VISION TECHNOLOGY CO., LTD.
- Version: V1.0.0
- Release Time: December 2023
Product Usage Instructions
Safety Instructions
Before using the network camera, carefully read the safety instructions
provided in the manual to ensure proper handling and operation of the device.
Installation
- Place the camera in a suitable location with stable illumination and away from corrosive gas, extreme temperatures, and strong electromagnetic radiation.
- Avoid subjecting the camera to heavy stress, vibration, or immersion in liquids during installation.
Operation
- Ensure proper battery pack precautions are followed to prevent any mishaps.
- Read the manual thoroughly to understand the camera’s functions and operations before use.
Maintenance
Regularly check and clean the camera lens and housing to maintain optimal
performance.
Refer to the manual for troubleshooting tips and contact customer service for
any issues.
FAQ
Q: What should I do if I encounter difficulties during camera setup?
A: If you face challenges while setting up the camera, refer to the
troubleshooting section in the manual or contact customer service for
assistance.
Q: How can I ensure the privacy of my recordings?
A: To protect your privacy, ensure that only authorized individuals have
access to the camera feed and recordings. Regularly update passwords and
enable encryption if available.
Foreword
General
This manual introduces the installation and operations of network camera.
Read carefully before using the device, and keep the manual safe for future
reference.
Safety Instructions
The following signal words might appear in the manual.
| Signal Words | Meaning |
|---|---|
| Indicates a medium or low potential hazard which, if not avoided, could |
result in slight or moderate injury.
| Indicates a potential risk which, if not avoided, could result in property
damage, data loss, reductions in performance, or unpredictable result.
| Provides additional information as a supplement to the text.
Revision History
| Version | Revision Content | Release Time |
|---|---|---|
| V1.0.0 | First release. | December 2023 |
Privacy Protection Notice
As the device user or data controller, you might collect the personal data
of others such as their face, audio, fingerprints, and license plate number.
You need to be in compliance with your local privacy protection laws and
regulations to protect the legitimate rights and interests of other people by
implementing measures which include but are not limited: Providing clear and
visible identification to inform people of the existence of the surveillance
area and provide required contact information.
About the Manual
- The manual is for reference only. Slight differences might be found between the manual and the product.
- We are not liable for losses incurred due to operating of the product in ways that are not in compliance with the manual.
- The manual will be updated according to the latest laws and regulations of related jurisdictions. For detailed information, see the paper User Manual, use our CD-ROM, scan the QR code or visit our official website. The manual is for reference only. Slight differences might be found between the electronic version and the paper version.
- All the designs and software are subject to change without prior written notice. Product updates might result in some differences appearing between the actual product and the manual. Please contact customer service for the latest program and supplementary documentation.
- There might be deviations in the description of the technical data, functions and operations, or errors in the print. If there is any doubt or dispute, we reserve the right of final explanation.
- Upgrade the reader software or try other mainstream reader software if the manual (in PDF format) cannot be opened.
- All trademarks, registered trademarks and the company names in the manual are the properties of their respective owners.
- Please visit our website, contact the supplier or customer service if any problems occur while using the device.
- If there is any uncertainty or controversy, we reserve the right of final explanation.
Important Safeguards and Warnings
The manual will help you to use the camera properly. Read the manual carefully before using the camera, and keep it well for future reference.
Transportation Requirements
Do not place heavy stress on the camera, violently vibrate or immerse it in
liquid during transportation.
Storage Requirements
Do not place heavy stress on the camera, violently vibrate or immerse it in
liquid during storage.
Installation Requirements
- Do not place the camera in humid, dusty, extremely hot or cold sites with corrosive gas, strong electromagnetic radiation or unstable illumination.
- Do not place heavy stress on the camera, violently vibrate or immerse it in liquid during storage.
Operating Requirements
DANGER
Battery Pack Precautions
Preventive measures (including but not limited to):
- Do not transport, store or use the batteries in high altitudes with low pressure and environments with extremely high and low temperatures.
- Do not dispose the batteries in fire or a hot oven, or mechanically crush or cut the batteries to avoid an explosion.
- Do not leave the batteries in environments with extremely high temperatures to avoid explosions and leakage of flammable liquid or gas.
- Do not subject the batteries to extremely low air pressure to avoid explosions and the leakage of flammable liquid or gas.
- Use the device under allowed humidity and temperature conditions. The operating temperature of the camera ranges from 0°C to 50°C.
- Do not aim the camera at strong light sources (such as lamplight, and sunlight) when focusing it.
- Do not let any liquid flow into the device to avoid damage to internal components.
Maintenance Requirements
DANGER
Replacing unwanted batteries with the wrong type of new batteries might result
in explosion. Preventive measures (including but not limited to):
- Replace unwanted batteries with new batteries of the same type and model to avoid the risk of fire and explosion.
- Dispose of the old batteries as instructed.
- Do not dismantle the device. It can only be repaired by qualified professionals.
- The dome cover is an optical component. When it is contaminated with dust, grease, or fingerprints, use degreasing cotton moistened with a little ether or a clean soft cloth dipped in water to gently wipe it clean. An air gun is useful for blowing dust away.
Operating with DMSS
Procedure
- Make sure that there are no obstacles and electromagnetic interference between the device and the router for best possible wireless performance.
- Already created DMSS account.
Step 1 Connect cables between the camera and solar panel.
Step 2 Turn on the power switch on the back of the solar panel.
Please charge the camera for at least 4 hours before use.
Step 3 Add the device.
Use a DMSS account to add the camera. Otherwise, some functions might not be available.
-
Tap the + button on the upper-right corner of the DMSS home page to scan the QR code on the camera. If your DMSS fails to scan the QR code, tap Manually enter SN to manually enter the serial number of the camera.
-
Check the serial number and security code, and then click Next.
-
Create the device name, and then enter the password.
The password is the security code by default. -
Click Save.
Installation
Packing List
- Tools required for installation, such as the electric drill, are not included in the package.
- The operation manual and information on the tools are on the disk or the QR code.
Dimensions
Installation the Camera
-
Arouse Button and Reset Button
Press the arouse button before pressing the reset button to restore the camera to its default state.
-
SIM Card and SD Card
- Do not insert or unplug the SD card and SIM card, or frequently cut off power, to avoid damaging them.
- Cut off the power before installing or removing the SD card and SIM card.
-
Wall Mount
Supports wall mount and pole mount. You can select a suitable installation method according to the actual environment. The following takes wall mount as an example.
Prerequisites
Before installing the camera, install the solar panel at a proper position.
- The solar panel should be installed in an environment with sufficient sunlight throughout the year, no obstructions around, minimal strong magnetic and electrical interference, and high signal strength.
- Log in to the device webpage through a browser, click , and then select Network > Cellular Network to view the signal strength in the Network Signal section.
- Excellent installation point: RSRP > -85 dB
- Good installation point: RSRP = -85 dB to -95 dB
- Middle installation point: RSRP = -95 dB to -105 dB
- Bad installation point: RSRP = -105 dB to -115 dB
- Terrible installtion point: RSRP < -115 dB
- The installation orientation of the solar panel is due south in the northern hemisphere and due north in the southern hemisphere. The optimal installation angle for the solar panel should be the local latitude plus 0-5 °, and the recommended installation angle for areas near the equator is 10 °.
Procedure
Step 1 Stick the positioning map to an appropriate installation surface.
Step 2 Drill holes according to the position of the positioning map, and then embed expansion bolts into the holes.
Step 3 Aligh screws on the bracket 2 with the expansion bolts, and then use a screwdriver to tighten the screws to attach the bracket 2 to the installation surface.
Step 4 Use M5 screws to attach the bracket 1 to the solar panel.
Step 5 Use ST2.5 screws to attach the bracket 3 to the camera.
Step 6 Use M5 screws to attach the pre-installed camera and solar panel to the bracket 2.
- Ensure all screws are securely locked.
- Charge the camera for at least 4 hours before using it.
ENABLING A SAFER SOCIETY AND SMARTER LIVING
ZHEJIANG DAHUA VISION TECHNOLOGY CO., LTD.
Address: No. 1399, Binxing Road, Binjiang District, Hangzhou, P. R. China
Website: www.dahuasecurity.com
Postcode: 310053
Email: dhoverseas@dhvisiontech.com
Tel: +86-571-87688888 28933188
FAQ
The camera is unable to be charged.
Perform solar charging and discharging or Type C charging within an ambient temperature range of 0-50 °C. When solar panel is charged at an ambient temperature of 15 °C, for every one degree increase, the charging efficiency will decrease by 0.28%. Assuming that it takes 5 hours to fully charge a battery on a sunny day, with a charging current of 1 A, it will take 2 sunny days to fully charge a 10 Ah battery.
The camera cannot be operated or started up.
Ensure that the camera can self-check normally after being powered on, otherwise press and hold on the reset button for 10 seconds, wait for the camera to restart and reconfigure.
Where are recordings are stored?
The recordings are stored in a SD card. The camera does not support cloud storage.
How to store the recordings when the storage space of the SD card is insufficient.
The system will automatically overwrite previous recordings. Save important recordings in a timely manner.
The camera cannot enter the sleep mode.
Go to System > Power Consumption Mode, and then select the power consumption mode as Sleep Mode.
The camera is unable to connect to the Internet after recharging due to traffic arrears.
The camera needs to be powered off and restarted to reconnected to the network.
PIR alarm cannot be trigged.
This function is affected by environmental factors, and the detection rate may fluctuate.
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