Kensington KG811A Wireless Keyboard and Mouse Instruction Manual

Kensington KG811A Wireless Keyboard and Mouse

Product Specifications

• Product: Wireless Keyboard and Mouse
• Compatibility: Windows, iOS, Mac, Google, and most systems
• Power Saving Feature: Enters sleep mode after 10 minutes of idle time
• Charging Capability: Can be used while plugged in and charging
• Multimedia Hotkeys: Quick access functions combined with Fn key

Product Usage Instructions

Setting Up the Keyboard and Mouse

1. Remove the USB receiver from inside the mouse.
2. Plug the USB receiver into a USB port on your computer.
3. Turn on the keyboard and mouse using the power switch if available.
4. Your keyboard and mouse are now ready to use.

Using Multimedia Hotkeys
To access multimedia functions, press the Fn key in combination with the corresponding hotkey. Some functions may not work on certain systems like iOS or Mac.

Power Saving Mode
If the keyboard or mouse is idle for 10 minutes, it will enter sleep mode to save power. Press any button to wake it up.

Charging and Usage
You can use the keyboard and mouse while they are plugged in and charging. This allows continuous usage without battery concerns.

Frequently Asked Questions (FAQ)

• Q: Does the product support MacBooks or USB C ports?
  A: Yes, there is a USB C to USB adapter included that is compatible with MacBook and most laptops, tablets, and smartphones with a USB Type C port.

• Q: Can I use the keyboard and mouse while charging?
  A: Yes, you can use the keyboard and mouse while plugged in and charging.

• Q: How long does it take for the keyboard and mouse to enter sleep mode?
  A: If idle for 10 minutes, both the keyboard and mouse will enter sleep mode automatically to save power.

• Q: My hotkey functions don’t work, what should I do?
  A: Some hotkeys may not work on certain systems like iOS or Mac. However, you can still type normally. Contact us for assistance if needed.

The USB Receiver is inside the mouse

Thank you for choosing our keyboard and mouse!
We are always dedicated to bring great shopping experiences for each customer.We sincerely hope that you will be satisfied with our products and service.You satisfaction will be a great motivation for us.
Please feel free to contact us if you have any questions.We are looking forward to hearing from you, and we expect to have a long-term cooperation with you.
Email : bgulong@yeah.net

ANY ISSUES ITLE AN EMAIL “ORDER ID + PROBLEM CONTENT”

Scan the QR code to activate your warranty or visit: www.bgulong.cn to know more.

Feel free to contact with bgulong@yeah.net if you meet with the below issue:

1. Keyboard or mouse cannot be charged
2. Keys are hard to press/need to press hard?
3. Slow response and often need to wake up?
4. Typing response is sluggish/insensitive/lagging?
5. The letters on the keyboard are getting blurry/discolouring?
6. Intermittent work requires restart/frequent restart?
7. The scroll wheel of the mouse are hard to scroll?
8. The mouse cursor is out of control or moving by itself?
9. Intermittent work requires restart/frequent restart?
10. The letters on the keyboard are getting blurry/discolouring?

QA-Meet with problem?Wait, Find the answer here!

• Q: Does not support MacBooks or USB C ports?
  A: Please kindly noted there including a USB C to USB adapter which is compatible with MacBook most of the laptops, tablets and smartphones with a USB Type C port. Any issue kindly contact with bgulong@yeah.net

• Q: How long does it take to enter sleep mode? Can I change this mode?
  A: If it is idle for 10mins, the keyboard will enter sleep mode, if it is idle for 10mins, the mouse will enter sleep mode. This mode cannot be changed. Its purpose is to save power and extend the battery life. Simply press any button to wake it up.

• Q:Can l use the keyboard and mouse while charging?
  A:Yes, you can use the keyboard and mouse while plugged in and charging.Any issue kindly contact with bgulong@yeah.net

• Q: lt’s not compatible with my computer.[Or it’s not work with my computer totally?] A: Our keyboard mouse comb compatible with windows,I0S, Mac, Google and most system.Please check you have plug in the wireless receiver. Kindly contact with bgulong@yeah.net, if don’t work after checking,we will give you a free replacement.

• Q:My hotkey functions don’t work?
  A: Please noted some hotkeys may not work with some system like lOS or Mac. But you can still type. lf you can’t accept, kindly contact with bgulong@yeah.net and we will solve for you.

• Q: The keys and characters at the top cannot be used?A: Some systems like lOS or Mac may be incompatible with the Multimedia function. But won’t effect typing. lf you couldn’t accept, kindly contact with bgulong@yeah.net and we will solve for you.

Multimedia Hotkeys

The hotkeys need to be combined with to achieve Quick Access functions.
Note : Some system like lOS or Mac may be incompatible with the Multimedia function.

Other function keys

Indicator Function Instruction

1. Number Lock Indicator: The Number Lock indicator will turn white when the Number Lock is activated. When the backlight is turned on, the indicator will be turned off after no operation for 2 minutes.When the backlight is turned off, the indicator will be turned off after no operation for a few seconds.
2. CAPS Lock Indicator: The CAPS Lock Indicator will turn white when CAPS Lock is activated. When the backlight is turned on, the indicator will be turned off after no operation for 2 minutes.When the backlight is turned off, the indicator will be turned off after no operation for a few seconds.
3. Power indicator: Red light is on when charging, red light is off when full.Low battery warning: the light flashes slowly for a few seconds(one flash per second).

Mouse Instruction

How to connect

• Step1: Please make sure that the keyboard and mouse are fully charged. Please put the USB receiver into your computer, if your device includes Type-C port, you can also use the USB C-B Adapter
  Note : The USB receiver is stored on the back of the mouse. The keyboard and mouse share one receiver

• Step2: Slide the power switches separately to turn on the keyboard and mouse

• Step3: The keyboard and mouse will connect to the computer automatically and no drivers are required.

Troubleshooting

Unable to connect the device

First, please fully charge the keyboard and mouse, unplug the receiver, restart the computer, and re-plug the receiver. if it can’t be connected, please perform the following actions to fix it.

Keyboard can not be connected
Switch on the keyboard, press the “ESC”+”=” Put the keyboard at 30 cm from the receiver for pairing.Plug the 2.4GHz USB receiver into the computer within 10 seconds.When the connection indicator is off, the keyboard pairing succeeds.

Mouse can not be connected
Plug the receiver into the computer and turn on the mouse. Put the mouse at 30cm from the receiver for pairing.Press the left button & scroll wheel together for more than 2-3s it’s successful.

Notice:
Do not expose this product to water. Prevent liquid from entering the product.
When not used for a long time,it is recommended to turn off the power to prolong the battery life of the keyboard and mouse.

Instruction for charging

• When the mouse is charging, the indicator light will light up. When fully charged, the indicator light will turn off.
• When the keyboard is charging, the indicator light will light up. When fully charged, the indicator light will turn off

Parameter

WHAT WILL YOU RECEIVE

FCC

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note : This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement
The device has been evaluated to meel general RF exposure requirements. The device can be used in porlable exposure condition without restriction.

References

• Active Warranty

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