UNGER 21020 Stingray User Manual

June 1, 2024
Unger

UNGER-LOGO

UNGER 21020 Stingray

Specifications:

  • Maximum length: 12 ft (3.7m)
  • Usage: Window cleaning
  • Recommended cleaning solutions: Conventional multi-surface or window and glass cleaners

Product Usage Instructions

  1. Safety Information:
    The user must comply with all applicable local and federal labor laws and safety codes and standards. Prior to system installation and start-up, it is essential that you observe the safety regulations and instructions for installation and maintenance contained in this manual.

  2. Cleaning Solution Precautions:
    Read and follow all use and safety instructions on the cleaning solution label. Contact manufacturer or supplier of cleaning solution to request Safety Data Sheet.

Precautions:

  • Avoid eye contact.
  • Do not direct spray at face and eyes.
  • Avoid breathing of vapors, mists, or spray.
  • Use only with adequate ventilation.
  • Do not swallow.
  • KEEP OUT OF REACH OF CHILDREN.

System Overview :
The handheld unit can be used as a hand tool or can be extended/collapsed with extension poles. The activation button on the back of the unit is used to release the cleaning solution. Every pole section has an activation button to release the cleaning solution.

Installation :

  1. Installing the Bottle :
  2. Remove the lid.
  3. Read label and safety data sheet (SDS) for each cleaning solution to ensure proper use, including recommended surfaces.

FAQ :

  • Q: Can I use any type of cleaning solution with this product?
    A: No, it is recommended to use conventional multi-surface or window and glass cleaners. Do not use concentrates, creams, gels, abrasive formulas, or chemicals containing bleach.

  • Q: What should I do if the pole sections do not lock securely?
    A: Make sure that the locking pin locks securely into the locking hole. If issues persist, contact customer support for assistance.

User Manual

ungerglobal.com

WARNING
READ AND FOLLOW USER MANUAL BEFORE USING PRODUCT.

  • THIS EXTENSION POLE CONDUCTS ELECTRICITY. HAZARD OF ELECTRICAL SHOCK OR BURN. AVOID POWER LINES. Keep at least 10 feet (3 meters) away from any power lines.
  • READ AND FOLLOW THE STINGRAY INSTRUCTION MANUAL BEFORE USING THIS PRODUCT.
  • BEWARE OF FALLING OBJECTS
  • Improper use or abuse could result in serious injury or death. Read and follow ANSI Standard IWCA 1-14.1 (Window Cleaning Safety). Care must be taken when adding or removing  pole sections. Make sure that locking pin locks securely into the locking hole. Do not drop or impact pole. Do not use with more than one short and three long poles, for a maximum length of 12 ft (3.7m).

Warranty

The general terms and conditions of Unger’s standard warranty apply.

  • The warranty does not cover:

    • Operating and installation errors.
    • Opening/disassembly of housing other than by Unger (except battery change as described in section 3.4 and bottle change as described in section 3.1).
    • Replacing connections and hoses, other than by Unger.
  • The manufacturer is not liable for the function of the device:

    • When use is not in accordance with product instructions.

    • When used for applications not in accordance with product instructions.

    • When failing to comply with safety instructions.

    • Replacing spare parts or components that are not recommended by Unger.

    • Performing unauthorized modifications to the design.

    • Use of unauthorized chemical additives, chemicals, or refilling pouches.

    • Non-compliance with safety and maintenance instructions.

To reduce risk and injury, read entire manual before use.

Introduction

Thank you for your purchase of the Unger Stingray® Refillable System.
This manual will help you get set up and begin using your system right away.

Safety Information
The user must comply with all applicable local and federal labor laws and safety codes and standards. Prior to system installation and start-up, it is essential that you observe the safety regulations and instructions for installation and maintenance contained in this manual.

  1. General Warnings

    • To prevent damage to the surfaces, never clean LED, LCD, plasma or similar monitors with this system.

    • Avoid spraying in the air. Place the cleaning pad on glass and spray in short intervals.

    • Never use with more than one short and three long pole sections, for a maximum pole length of 12 feet/3.7m.

    • Follow all established safety procedures.

    • This product should be held and used based on the user’s comfort level.

    • Use all appropriate Personal Protective Equipment (PPE).

  2. Intended Use

    • This cleaning tool is intended for indoor surface cleaning. This tool is to be used by professionals only. Always take care that the device is properly installed, regularly maintained and used only as intended. The temperature in the working area should be between 40°F – 105°F (5°C – 40°C).
  3. Cleaning Solution – Warning

    • Read and follow all use and safety instructions on the cleaning solution label. Contact manufacturer or supplier of cleaning solution to request Safety Data Sheet.
    • Precautions: Avoid eye contact. Do not direct spray at face and eyes. Avoid breathing of vapors, mists or spray. Use only with adequate ventilation. Do not swallow. KEEP OUT OF
    • REACH OF CHILDREN. If medical advice is needed, have product container or label on hand.
    • IF IN EYES : Rinse cautiously with water for several minutes. Remove contact lenses, if present and easy to do. Continue rinsing. If eye irritation persists: get medical attention.
    • Dispose of in accordance with applicable federal, state/provincial and local regulations.
    • Do not use liquids other than conventional multi-surface or window and glass cleaners. DO NOT USE with concentrates, creams, gels, abrasive formulas or chemicals containing bleach. Do not use cleaning solutions that are classified as carcinogenic, mutagenic or reproductive toxins. Do not use with flammable or combustible liquids. Read label and safety data sheet (SDS) to ensure proper use. Test on small, inconspicuous area before broad application.

System Overview

Stingray® is a modular system. The handheld cleaning unit consists of the triangular cleaning head equipped with either a microfiber pad or adapter plate and QuikPad™, depending on the kit purchased. The head is flexible and has an embedded spray jet in the center. The body of the unit can be opened to change the bottle and to change batteries.

  • The handheld unit can be used as a hand tool or can be extended/collapsed with extension poles. The activation button on the back of the unit is used to release the cleaning solution.
  • Every pole section has an activation button to release the cleaning solution.UNGER-21020-Stingray- \(1\)

Installation

Installing the Bottle

  • Open the compartment on the handheld unit by sliding the green button back and removing the lid (picture 1).
  • Remove bottle from unit and unscrew cap (picture 2). Fill with desired cleaning solution and replace the cap (picture 3).
  • Do not fill bottle inside handheld unit.
  • Maximum of 5 oz of liquid. Do not squeeze or overfill the bottle.
  • Cap should have a tight seal prior to placing inside unit.
  • Do not use liquids other than conventional window and glass cleaners.
  • DO NOT USE with concentrates, creams, gels, abrasive formulas or chemicals containing bleach.

Read label and safety data sheet (SDS) for each cleaning solution to ensure proper use, including recommended surfaces.

  • Push the bottle onto the connector at the top of the compartment with Unger logo side facing up. Push the bottle forward and down so that it fits into the compartment (picture 4).
  • Replace the lid and confirm that the green button is locked into place (picture 5).
  • Test on small inconspicuous area before broad application.

Assembly of the Microfiber Pad

  • The system is equipped with a triangular shaped microfiber pad.
  • Put the microfiber pad onto the padholder. Fix it in place with the elastic bands in each corner.
  • When the pad is dirty, take it off and wash it. Please see care label on pad.
  • The area that can be cleaned with one pad will vary depending on the condition of the surface being cleaned.

Assembly of the Adapter Plate & QuikPad™

  • The system is compatible with the triangular shaped adapter plate and QuikPads™.
  • Align the triangular adapter plate to the pad holder and press to lock into place.
  • Align the QuikPad™ with the corners of the adapter plate and press down to secure.
  • When the pad is dirty, remove and dispose.
  • The area that can be cleaned with one QuikPad™ will vary depending on the condition of the surface being cleaned.

Extension Poles

  • The handheld unit can be used as a hand tool for easy to reach surfaces (picture 6).
  • The handheld unit can be extended to reach higher or hard to reach surfaces using the available short (1.5’/.5m) or long (3.5’/1.1m) extension poles (see page 4).
  • The system is designed to use a maximum of three long and one short extension poles. Never exceed maximum recommended length. Unger is not liable for any damages or injuries resulting from the failure to follow these instructions.
  • When adding extension poles, be sure locking pins are locked into corresponding pin holes (picture 7).
  • To unlock, press the locking pin and separate the extension poles (picture 8).

Installation/Use

Battery Change

  • Two AA batteries are required.
  • The battery compartment is located under the bottle.
  • Remove the bottle from the compartment during battery change.
  • Unscrew the battery lid.
  • Remove old batteries and dispose of in accordance with applicable federal, state/provincial and local regulations.
  • Do not mix old and new batteries. Do not mix different types of batteries such as non-rechargeable and rechargeable.
  • Replace with new batteries. Pay attention to the correct orientation of each battery.
  • Close the compartment and secure the lid with the screw.
  • Do not expose batteries to direct sunlight, heat or fire.

Use

Every pole section has its own activation button to start the pump.

  1. Before beginning a new cleaning job or when using a new pad, press the pad flat against the window and press the activation button for a maximum of five seconds to pre-moisten the pad. Use circular motions to dampen the entire surface of the pad. During the cleaning process, use as little liquid as possible. If you need to re-moisten the pad, hold the activation button for about one second. Pad only needs to be damp to achieve the best cleaning results.
  2. When window cleaning, start by cleaning the window frames. Beginning in one corner, clean the outer edge of the window being sure to keep contact with the frame.
  3. Once outer area is cleaned, in all four corners and along all four edges, clean inner area of window.UNGER-21020-Stingray- \(7\)

Additional Information

Maintenance
Wipe up any cleaning solution that has dripped/leaked from the bottle into the unit. After use, clean and dry the handheld unit and all extension poles with a microfiber cloth. Do not clean the handheld unit or poles under running water. Read and follow the washing instructions on the pad. Store the system safely. Do not lean extended poles against a wall. An upright position with cleaning head up is recommended. The Stingray® Refillable System fits into standard toolholders that are mounted to a wall.
The temperature in the storage room should be in the range of 40°F – 105°F (5°C – 40°C) max.

Length of main unit 20 inches/51 cm
Length of short extension pole 1.5 feet/.5 meters
Length of long extension pole 3.5 feet/1.1 meters
Max. Product Length 3x long, 1x short extension pole (Approx. 12 feet/3.7

meters)
Dimension cleaning head / pads| 10.25 x 9 inches/26 x 23 cm
Batteries needed| 2x AA, 3V, 40 mA

Environmental Information

  • The outer packing material (except the bottle and QuikPads™) can be recycled.
  • Handheld unit, poles, and adapter plate contain valuable materials that can be recycled.
  • Please arrange for the proper recycling of old units.
  • Batteries contain substances that can contaminate the environment. Please dispose of your old batteries in accordance with applicable federal, state/provincial and local  regulations.

 Storage

  • After using the Stingray®, remove the cleaning pad and wipe off any access liquid from the main unit and extension poles, using a soft cloth. Store the unit and extension poles in a dry place.
  • Store Stingray® upright. If storing the Stingray® for a long period of time, remove batteries to prevent corrosion.
  • Do not store below 32°F/0°C. The Stingray® can be stored on the Unger Hang Up (sold separately).
  • Microfiber pads are machine washable up to 200 times. Follow the instructions on the pad tag for proper washing instructions.

100% Customer Satisfaction Guarantee At Unger, we aim to stand apart from the rest thanks to our special “Yes We Can!” service spirit. We love what we do and as proof of that, we promise to deliver a 100% Customer Satisfaction Guarantee on every product and service we offer.

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