SONY CFI-ZSS1 Series Pulse Elite Wireless Headset User Guide

June 1, 2024
Sony

SONY PlayStation LOGO PULSE Elite™
Wireless Headset
Safety Guide
CFI-ZWH2/CFI-ZWA2/CFI-ZPH2
SONY CFI ZSS1 Series Pulse Elite Wireless
Headset - QR Code https://www.playstation.com/CFI-ZWH2/?emcid=ow-ha-468858

Health and Safety

Before using the product and/or accessories, carefully read this manual and any manuals for compatible hardware. Retain instructions for future use. Parents or guardians of children should read this manual for safe use.
Observe all warnings, precautions and instructions.

WARNING
RADIO WAVES
Observe all signs and instructions that require an electrical device or radio product to be switched off in designated areas, such as gas/refueling stations, hospitals, blasting areas, potentially explosive atmospheres or aircraft.
MAGNETS AND DEVICES
This product has magnets which may interfere with pacemakers, defibrillators and programmable shunt valves or other medical devices. Do not place this product close to such medical devices or persons who use such medical devices. Consult your doctor before using this product if you use such medical devices.
VOLUME LEVEL
Permanent hearing loss may occur if the product is used at high volume. Set the volume to a safe level. Over time, increasingly loud audio may start to sound normal but can actually be damaging your hearing.
If you experience ringing or any discomfort in your ears or muffled speech, stop listening and have your hearing checked.
The louder the volume, the sooner your hearing could be affected. To protect your hearing:

  • Limit the amount of time you use the product at high volume.
  • Avoid raising the volume to block out noisy surroundings.
  • Lower the volume if you can’t hear people speaking near you.

LITHIUM-ION BATTERY
Do not handle damaged or leaking lithium-ion batteries.
If the material comes into contact with the skin, eyes or clothes, immediately rinse the affected area with clean water and consult your doctor. The battery used in this device may present a risk of fire or chemical burn if mistreated. Do not leave the battery charging for a prolonged period of time when the product is not in use.
YOUNG CHILDREN INJURIES
CHOKING HAZARD – Small parts. Keep the product and accessories out of the reach of young children.
Young children may swallow small parts or may wrap the cable around themselves, which may inflict injury.
DISCOMFORT TO YOUR SKIN
If you feel that the product is irritating your skin, stop using it immediately.
NEVER DISASSEMBLE OR MODIFY THE PRODUCT OR ACCESSORIES
There is a risk of fire, electric shock, or injury.

Precautions

Taking breaks
If you experience discomfort while using the product, stop using it immediately. If the condition persists, consult a doctor.
Static shock
When using the product in particularly dry air conditions, you may sometimes experience a small and quick (static) shock on your ears. This is a result of static electricity accumulated in the body, and is not a malfunction of the product.
Set up and handling

  • Do not use the product while cycling, driving or engaged in any other activity where your full attention is required. Doing so may result in an accident.
  • Always ensure the product, accessories, or its connectors are free of liquid, excess dust, and small particles.
  • Do not expose the product, accessories, or battery to extremely high or low temperatures during operation, transportation, or storage.
  • Do not leave the product or accessories in direct sunlight for extended periods (such as in a car during summer).
  • Do not touch the connectors or insert anything into the product.
  • Be careful not to pinch your fingers in the gaps between parts, and not to hurt your hands and fingers on the corner of parts.
  • Do not use the cables or connectors if they are damaged or modified.
  • Do not place heavy items on the product, accessories, or cables, throw or drop the product, or otherwise expose it to strong physical impact.

Use and handling

Use PULSE Elite™ charging hanger

  • The screw needed to secure the mounting plate and charging hanger to the wall is not supplied. Use the appropriate screw for the wall material and structure.
  • Ensure no pipe work or electrical cables, wires or ductwork are located directly behind the mounting area.
  • If the hanger is installed unstably or unevenly, the product on the hanger may fall and cause injury or damage to the product or wall.
  • Do not hang anything other than compatible products on the charging hanger.

Care and cleaning
Wipe with a soft, dry cloth. Do not use thinner, benzine, or alcohol. Avoid using wipes, chemical cloths, and other products that contain such substances.

End of life product recycling

The product and accessories are made of many materials that may be recycled. Follow local regulations when disposing of the product. Sony products can be recycled for free in the United States and Canada by dropping the product off at a number of nationwide locations.
Visit www.sony.com/ecotrade for details.

Compliance information

FCC and ISED Canada notice
The available scientific evidence does not show that any health problems are associated with using low power wireless devices. There is no proof, however, that these low power wireless devices are absolutely safe. Low power Wireless devices emit low levels of radio frequency energy (RF) in the microwave range while being used. Whereas high levels of RF can produce health effects (by heating tissue), exposure of low-level RF that does not produce heating effects causes no known adverse health effects. Many studies of low-level RF exposures have not found any biological effects. Some studies have suggested that some biological effects might occur, but such findings have not been confirmed by additional research. This equipment has been tested and found to comply with FCC/ISED radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines and RSS-102 of the ISED radio frequency (RF) Exposure rules. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

You are cautioned that any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. For assistance with this product, visit playstation.com/help/. The phone number in the supplier’s declaration of conformity is only for FCC electrical interference inquiries.
Supplier’s declaration of conformity
Trade Name : SONY
Model No. : CFI-ZWH2, CFI-ZWA2, CFI-ZPH2
Responsible Party : Sony Electronics Inc.
Address : 16535 Via Esprillo, San Diego, CA 92127 U.S.A.
Telephone No. : 858-942-2230
(Only for FCC electrical interference inquiries)
This device complies with Part 15 of the FCC Rules and Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

  1. this device may not cause harmful interference, and
  2. this device must accept any interference received, including interference that may cause undesired operation. This Class B digital apparatus complies with Canadian ICES-003.

Specifications

Design and specifications are subject to change without notice.

Input power rating| Wireless headset: 5 V 500 mA
Playstation Link™ USB adapter : 5 V
0.1 A
Charging hanger: 5 V 2.0 A
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Battery type| Built-in lithium-ion battery
Battery voltage| Wireless headset: 3.8 V

Battery capacity| 820 mAh
External dimensions (width × height × depth)| Wireless headset: Approx. 217 x 154 x 109 mm
(8.5 x 6.0 x 4.3 in) (mic not extended)
Playstation Link USB adapter:
Approx. 48 x 16 x 8 mm (1.9 x 0.6 x 0.3 in)
Charging hanger:
Approx. 86 x 40 x 31 mm (3.4 x 1.6 x 1.2 in)
Weight| Wireless headset: Approx. 347 g (12.2 oz)
Playstation Link USB adapter:
Approx. 4 g (0.14 oz)
Charging hanger:
Approx. 28 g (0.98 oz) (with mounting plate)
Communication system| Playstation Link (2.4 GHz), Bluetooth®
Operating temperature| 5 °C to 35 °C (41 °F to 95 °F)

Included USB cable
Company: SONY / Part No.: 1-018-350-21
System and device software

  • The device software of this product is licensed to you under the terms of a separate end user license agreement. For details, visit playstation.com/legal/product-ssla/.
  • Always update the system software of your PlayStation®5 console and the device software of this product to the latest version.

Limited warranty

Sony Interactive Entertainment LLC (“SIE LLC”) warrants to the original purchaser that this product shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase. This warranty does not apply to any consumables (such as batteries). For defects in material or workmanship within the warranty period, upon showing a proof of purchase, SIE LLC agrees for a period of one (1) year to either repair or replace this product with a new or factory recertified product at SIE LLC’s option. For the purpose of this Limited Warranty, “factory recertified” means a product that has been returned to its original specifications.
Visit playstation.com/help/ or call 1-800-345-7669 to receive a return authorization and shipping instructions. As the original purchaser, you will be responsible for inbound shipping costs and any packaging materials required. SIE LLC will then return the repaired or replaced product at no cost to you including return shipping. This warranty shall not be applicable and shall be void if the defect in the SIE LLC product has arisen through abuse, unreasonable use, mistreatment, neglect, or means other than from a defect in materials or workmanship.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND NO OTHER REPRESENTATIONS OR CLAIMS OF ANY NATURE SHALL BE BINDING ON OR OBLIGATE SIE LLC. ANY IMPLIED WARRANTIES APPLICABLE TO THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE ONE (1) YEAR PERIOD DESCRIBED ABOVE. IN NO EVENT WILL SIE LLC BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM POSSESSION, USE OR MALFUNCTION OF THE SIE LLC PRODUCT. SOME STATES OR PROVINCES DO NOT ALLOW LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS AND SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSION MAY NOT APPLY TO YOU.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.
This warranty is valid only in the United States and Canada.

“ ”, “PlayStation”, “PS5”, “PULSE Elite” and “PlayStation Link” are registered trademarks or trademarks of Sony Interactive Entertainment Inc.
“SONY” and “SONY CFI ZSS1 Series Pulse Elite Wireless Headset - Sony
Interactive Entertainment” are registered trademarks or trademarks of Sony Group Corporation.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Interactive Entertainment Inc. is under license. Other trademarks and trade names are those of their respective owners.
Information about open source software is available at doc.dl.playstation.net/doc/ps5-oss/.
All other trademarks are the property of their respective owners.

SONY CFI ZSS1 Series Pulse Elite Wireless Headset - Sony Interactive
Entertainment © 2023 Sony Interactive Entertainment LLC.
Printed in China

Documents / Resources

| SONY CFI-ZSS1 Series Pulse Elite Wireless Headset [pdf] User Guide
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