CROSLEY YTW4514 Top Load Washer Owner’s Manual

CROSLEY YTW4514 Top Load Washer

Write the model and serial numbers here:

• Model #
• Serial #
• They are on the label under the lid of the washer.

America’s iconic brand, backed by America’s best appliance warranty! 10-Year Limited Warranty FREE on all Crosley branded appliances!

APPLIANCE| COMPONENT| MANUFACTURER’S LIMITED WARRANTY| CROSLEY’S EXTENDED LIMITED WARRANTY
---|---|---|---
Refrigerator or Freezer| Compressor| 1 Year|

10 Years

Including 1-year Manufacturer’s Coverage

Top-Load Washer| Gearcase/ Transmission| 1 Year
Front-Load Washer| Motor| 1 Year
Compact Washer| Motor| 1 Year
Washer/Dryer Stack Unit| Motor/Heating Element| 1 Year
Dishwasher| Motor| 1 Year
Gas/Electric Dryer| Motor/Heating Element| 1 Year
Electric Range| Bake/Broil/Surface Elements| 1 Year
Gas Range| Ignitors and Spark Modules| 1 Year

Visit Crosley.com/mycrosley to register for the extended limited warranty.

SAFETY INFORMATION

IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

WARNING
To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:

• Read all instructions before using the appliance.
• Follow all fabric care instructions and warnings to prevent the melting of garments or damage to the appliance.
• DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
• DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
• Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or use an open flame during this time.
• DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this appliance is used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to follow these instructions may result in death or injury to persons.
• DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement.
• For waterproof, water-resistant, and bulky items, only use the Bulky Items/Bulky (or Delicates) cycle. DO NOT use other cycles for these items. Using other cycles can cause excessive vibration and may result in injury or damage to the washer, walls, or floor. DO NOT mix waterproof and non-waterproof items.
• DO NOT install or store this appliance where it will be exposed to the weather.
• DO NOT tamper with controls, repair or replace any part of this appliance, or attempt any servicing unless specifically recommended in the user maintenance instructions or in published user-repair instructions that you understand and have the skills to carry out.
• DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts including a damaged cord or plug.
• Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power button DOES NOT disconnect power.
• DO NOT climb on or stand on this unit.
• See “ELECTRICAL REQUIREMENTS” located in the Installation Instructions for grounding instructions.

Proper Disposal of your Appliance

• Dispose of or recycle your appliance according to Federal and Local Regulations. Contact your local authorities for the environmentally safe disposal or recycling of your appliance.

READ AND SAVE THESE INSTRUCTIONS

IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

PROPER INSTALLATION
This washer must be properly installed and located by the Installation Instructions before it is used.

• Ensure that the hot water hose is connected to the “H” valve and the cold water hose is connected to the “C” valve.
• Install or store where it will not be exposed to temperatures below freezing or exposed to the weather, which could cause permanent damage and invalidate the warranty.
• Properly ground washer to conform with all governing codes and ordinances. Follow the details in the Installation Instructions.

WARNING

Electrical Shock Hazard

• Plug into a grounded 3-prong outlet.
• DO NOT remove the ground prong.
• DO NOT use an adapter.
• DO NOT use an extension cord.
• Failure to follow these instructions can result in death, fire, or electrical shock.
• Ensure the washer is properly leveled and the washer legs are adjusted such that the unit is stable.
• Optional drain hose extension recommended for discharging heights from 60” – 96”.
• Crosley strongly recommends the use of factory-specified parts. A list of factory hoses available for purchase is listed. These hoses are manufactured and tested to meet Crosley’s specifications.
• Crosley strongly recommends the use of new water supply hoses. Hoses degrade over time and need to be replaced every 5 years to reduce the risk of hose failures and water damage.
• Consider recycling options for your appliance packaging material.

START-UP SEQUENCE

• Any time the washer is being started or restarted after the washer lid has been opened and closed, the washer will turn on the cold water valve for two short periods followed by a 10-second pause before continuing. If the lid is opened during this period, the washer will pause. You will have to push the Start button again to restart the cycle.

AUTOMATIC DRAIN SEQUENCE

• The machine will automatically drain any time the lid is left open for more than 15 minutes and water is present.
• The machine will automatically drain if left in a paused state with the lid closed for more than 24 hours and water is present.

WHEN NOT IN USE

• Turn off water faucets to minimize leakage if a break or rupture should occur. Check the condition of the fill hoses; Crosley recommends changing the hoses every 5 years.

PARTS AND ACCESSORIES
Order online at GEApplianceparts.com today, 24 hours a day, or by phone at 877.959.8688 during normal business hours.

Part Number Accessory

• PM14X10002 4 ft rubber water supply hoses
• Or
• PM14X10005 4 ft braided water supply hoses
• WH49X301 Drain hose extension
• PM7X1 Washer Floor Tray

USING THE WASHER

Getting started

WARNING
To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. Throughout this manual, features and appearance may vary from your model.

Getting started

• Add fabric softener to the fabric softener dispenser; see pages 13 or 14 (depending on the model).

• If using detergent packets, add them to the bottom of the wash basket before adding clothes. We recommend the use of High-Efficiency laundry packs.

• Loosely add items around the agitator or Infusor. Overloading may negatively impact wash performance. See page 15 for suggested loading examples.

• Add the manufacturer’s recommended amount of detergent to the top of the load after adding clothes. We recommend the use of High-Efficiency laundry detergent packs.

• Close lid.
  NOTE: The unit will not start with the lid open if Auto is selected except on Bulky Items/Bulky cycle.

• Select wash cycle.

• Select wash options, including Deep Rinse/Extra Rinse/2nd Rinse option (depending on model) when using fabric softener.

• Select options.

• Select load size (on some models).

Power (on some models)
Press to “wake up” the display. If the display is active, press to put the washer into idle mode.

NOTE: Pressing Power does not disconnect the appliance from the power supply.

Start/Pause
Press Start to begin the cycle. NOTE: If the lid is closed, the lid will lock only during the load sensing portion of the cycle (when the Auto selection is made or models that do not have a load size selection) and during spin portions of the cycle. The lid will unlock after load sensing and spin.

NOTE: Unless Bulky Items/Bulky cycle is selected, the lid must be closed for the washer to start the cycle. On models with a display, if the lid is open, “Lid” will scroll across the display. During the load sensing portion of the cycle, the lid will lock, and “SEnSing” will scroll across the display. Pressing Pause will unlock the lid (if locked at that time), pause the cycle and the Start indicator light will blink. To continue the cycle, press Start again. If water remains in the machine, select the Drain & Spin cycle to drain the basket and spin water out of the washer basket. NOTE: The machine will automatically cancel and drain when water is present and the lid is left open for 15 minutes or the unit is left in a paused state for 24 hours with the lid closed. Select cycle and press Start to begin a new cycle.

Status Lights and Display (on some models)
Cycle status lights: Shows whether the washer is in the Delay (on some models), Fill, Soak, Wash, Rinse, or Spin portion of the cycle. If an out-of- balance condition is detected by the washer, the Spin light will blink during the remaining portion of the cycle and will stay illuminated for a short time after cycle completion. When this occurs, the washer is taking action to correct the out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to balance the load and spin up to full speed. If you notice the load is wetter than normal at the end of the cycle, redistribute the load evenly in the wash basket and run a Drain & Spin cycle.

Display (on some models): The display shows the approximate time remaining until the end of the cycle. NOTE: The cycle time is affected by how long it takes the washer to fill. This depends on the water pressure in your home. The size of the load being washed also significantly impacts cycle time, with larger loads taking longer. In addition, this display will, “scroll” the washer status:

• bALAnCINg Start of rebalancing cycle to redistribute clothes. Stops after rebalancing are complete.
• Delay When Delay Wash is initiated. Replaced with the estimated time when the cycle starts.
• End of the current cycle.
• FILL “FILL” will scroll across the display for the first 45 seconds of fill, afterwards the estimated end-of-cycle time is displayed.
• H2O SUPPLY Can not sense water level (valves possibly turned off).
• LId Cycle stopped because the lid was open. Close the lid.
• SEnSIng Sensing load size and type before and during fill (normal).
• PAUSE Cycle paused because the Start/Pause button was pressed and the washer was set to Pause. Press the Start button again to restart the cycle.

Feature status lights indicate (see sections E and H for more details):

• Pause – Will display when the washer is paused between cycles.
• Controls – The washer is locked – will blink once if you press any button or turn the cycle knob.
• Lid Lock – The lid is locked. See the Control Lock description.

Spin Stop – Indicates wash basket is coasting to a stop following spin. The lid will not unlock until the basket has fully come to a stop.

Load Size/Water Level (on some models)

Add detergent to the bottom of the basket and fabric softener to the dispenser (on some models) before loading clothes. Loosely load items in the washer basket. Overloading may negatively impact wash performance. Adjust the load size accordingly.

Make the load selection:

Auto (on some models)

• For convenience, best performance, and optimal efficiency, select Auto for models so equipped. This selection automatically provides the correct amount of water suited to the size and type of load placed in the unit. The lid will be locked for the duration of the load-sensing process, which includes a brief spin period and a portion of the water fill.
• If you prefer to manually select the water level, select Small through Extra Large/Super (or Large on some models). While Auto is best for most loads and general washing, you may want to manually select the load size for specialty items such as bulky, lightweight comforters or pillows, where you want to ensure a larger water level is applied. Manual load size selections should be made for wet items placed in the washer, such as soaked towels or garments.
• The washer will not fill with water when Auto is selected if the lid is opened. When the lid is closed the machine can begin filling with water to sense the load size.

NOTE: This is a high-efficiency washing machine. This system requires less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer. This is normal.

Consumer Help Indicator

Your washer is equipped with a Consumer Help Indicator (CHI). CHI is our way of communicating a simple remedy for some situations that you can perform without the need to call for service. The chart below describes the helpful messages you may notice scrolling on your display when you return to start another load. These messages will provide simple remedies you can quickly perform.

Spin light blinking| If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion of the cycle and will stay illuminated for a short time after cycle completion. When this occurs, the washer

is taking action to correct the out-of-balance condition and complete the cycle normally. In some cases,  the washer may not be able to balance the load and spin up to full speed. If you notice the load is wetter than

normal at the end of the cycle, redistribute the load evenly in the wash basket and run a Drain & Spin cycle.

---|---
“ H2O SUPPLY ”

(Water not entering washer)

| Check your house water supply. Did you forget to turn on one or both supply valves after installation or coming back from vacation? As soon as the message starts to scroll, the washer will initiate a 4-minute lock-out period. The washer controls won’t respond/change during this time. After the 4 minutes, you can begin your cycle again. If you try to bypass the lock-out period by unplugging the washer, the 4-minute timer will start over again.
“ CAnCELEd ”| “CAnCELEd” may scroll on the display if the machine was paused for longer than 24 hours or if the machine has stopped itself before the cycle is completed due to certain errors. As soon as the message starts to scroll, the washer will initiate a 4-minute lock-out period. The washer controls won’t respond/change during this time. After the 4 minutes, you can begin your cycle again. If you try to bypass the lock-out period by unplugging the washer, the 4-minute timer will start over again. If the problem persists, call 800.544.4780 for service.
“ Lid ”| “Lid” will be shown on display if 3 cycles have been started without opening the lid. The washer will not start another cycle until the lid is opened. Try opening, then closing the lid and starting a new cycle. If the problem persists, call 800.544.4780 for service.

Wash Cycles-Cycle Selector Knob
The wash cycle controls the type of washing process. The cycle selector knob can be turned in either direction. Turning the knob after starting a cycle will stop the washer and change the cycle/options to the new selection. Press Start to begin the new cycle selection. The chart below will help you match the items to be washed with the best wash cycle settings. For optimal performance, select the cycle that most closely matches the items being washed. Selections and options shown in bold are the recommended settings for that cycle. Some cycles and options may not be available on some models.

Items to Wash| Cycle| Wash Temp| Soil Level| Spin Selection (Duration)| Options Available| Cycle Details
---|---|---|---|---|---|---
Cycle for normal, regular, or typical use for washing up to a full load of normally soiled cotton clothing.| Colors| Hot Warm Colors Cool Cold

Tap Cold

| Ex. Heavy Heavy Normal Light| Max More Normal No Spin| Stain Removal Guide

Warm Rinse Auto Soak Deep Rinse Delay Wash Extra Rinse

| Cycle for normal, regular, or typical use for washing up to a full load of normally soiled cotton clothing. Choose the Heavy or Extra Heavy soil level selection and Warm or Hot water temperature selection as appropriate for your clothes load for a higher degree of cleaning. Incorporates multi-stage fills and wash periods to provide optimal fabric care.
Casual clothes, lightly soiled office wear.| Casuals| Hot Warm Colors Cool Cold

Tap Cold

| Ex. Heavy Heavy Normal Light| Max More Normal No Spin| Stain Removal Guide Deep Fill

Warm Rinse Auto Soak Deep Rinse Delay Wash Extra Rinse

| Wash cycle tailored to care for casual clothes and office wear items. Incorporates multi-stage fills and wash periods to provide optimal fabric care.
Lingerie and special care fabrics with light soil. Water-resistant, bedding and bulky items, such as large coats, mattress pads, and bath mats.| Delicates| Hot Warm Colors Cool Cold Tap Cold| Ex. Heavy Heavy Normal Light| Max More Normal No Spin| Stain Removal Guide Deep Fill

Warm Rinse Auto Soak Deep Rinse Delay Wash Extra Rinse

| Utilizes a unique “tri-pulse” extra gentle agitate profile and a low spin speed to provide special care to delicate fabrics. It is recommended to place small or ultra-delicate items in mesh bags before washing.
Medium to lightly soiled athletic wear items of technical or synthetic fabrics.| Active Wear| Hot Warm Colors Cool Cold

Tap Cold

| Ex. Heavy Heavy Normal Light| Max More Normal No Spin| Stain Removal Guide Deep Fill

Warm Rinse Auto Soak Deep Rinse Delay Wash Extra Rinse

| The cycle is designed for the care of medium to lightly-soiled activewear, athletic wear, and technical fabrics. Incorporates a dual-stage wash period with a soak to effectively treat body soils and odors. Use the Heavy Duty cycle for heavily soiled sports clothing constructed of sturdy fabric.
Dark-colored fabrics and mixed loads.| Cold Wash| Hot Warm Colors Cool Cold

Tap Cold

| Ex. Heavy Heavy Normal Light| Max More Normal No Spin| Stain Removal Guide Deep Fill

Auto Soak Deep Rinse Delay Wash Extra Rinse

| Cycle combines multiple wash agitation periods with soak periods to provide enhanced cleaning performance and energy efficiency with colder water temperatures.
Small loads of lightly soiled items that are needed in a hurry. Examples include one casual wear outfit or 3 soccer uniforms.| Speed Wash/ Quick Wash| Hot Warm Colors Cool Cold

Tap Cold

| Ex. Heavy Heavy Normal Light| Max More Normal No Spin| Stain Removal Guide Deep Fill

Warm Rinse Auto Soak Deep Rinse Delay Wash Extra Rinse

| Utilizes a more intense agitation profile, expedited wash period, and time- saving continuous spray rinse to clean small lightly soiled loads in the fastest time possible.
Wet load of items. For items that need only to be rinsed, use this cycle with the Deep Rinse option.| Drain & Spin| | | Max More Normal No Spin|

Deep Rinse Extra Rinse

| Utilizes a high-speed spin to extract water from wet items. For items that need to be rinsed, select the Deep Rinse option when using this cycle.
Items to Wash| Cycle| Wash Temp| Soil Level| Spin Selection (Duration)| Options Available| Cycle Details
---|---|---|---|---|---|---
Cleaning the basket of residue and odor. No clothes are to be washed using this cycle.| Basket Clean| Hot| Ex. Heavy| Normal| Deep Fill Deep Rinse| Recommended use of at least once per month. Never load laundry when using this cycle; laundry may become damaged or contaminated. The cycle incorporates a hot deep wash, intense agitation action, a dispenser purge (on some models), and a deep rinse.
Heavily soiled colorfast items.| Sanitize with Oxi ***| Hot| Ex. Heavy**| Max

More

| Warm Rinse Auto Soak Deep Rinse Delay Wash Extra Rinse| The cycle uses an initial lower water fill for super concentrated, high-temperature sanitization followed by a heavy wash step. A pump purge and deep rinse are incorporated to remove contaminants. See additional details and certifications below. Smart Dispense is not available on this cycle.
Jeans with medium to light soil. For heavily soiled work jeans, use the Heavy Duty Cycle.| Jeans| Hot Warm Colors Cool Cold Tap Cold| Ex. Heavy Heavy Normal Light| Max More Normal No Spin| Stain Removal Guide Deep Fill

Warm Rinse Auto Soak Deep Rinse Delay Wash Extra Rinse

| Combines higher water levels, a specially designed agitation profile, and multi-step wash and soak periods to care for jeans with medium to light soil. Use

the Heavy Duty cycle for heavily soiled work jeans.

Sturdy fabrics with heavy to medium soil.| Heavy Duty| Hot Warm Colors Cool Cold

Tap Cold

| Ex. Heavy Heavy Normal Light| Max More Normal No Spin| Stain Removal Guide Deep Fill

Warm Rinse Auto Soak Deep Rinse Delay Wash Extra Rinse

| Incorporates multi-step wash and soak periods combined with extended wash periods to effectively clean heavily to

medium soiled sturdy fabrics.

Water-resistant, bedding and bulky items, such as large coats, mattress pads, and bath mats.| Bulky Items/ Bulky| Hot Warm Colors Cool Cold

Tap Cold

| Ex. Heavy Heavy Normal Light| Max More Normal No Spin| Stain Removal Guide Deep Fill

Warm Rinse Auto Soak Deep Rinse Delay Wash Extra Rinse

| Provides a Deep Fill/max fill wash water level to wash bulky and waterproof items. Also incorporates a Deep Fill rinse to effectively rinse bulky items and a low spin speed appropriate for these items. Only use this cycle for water-resistant, bedding or bulky items.
Towels Sheets| Towels / Sheets| Hot Warm Colors Cool Cold

Tap Cold

| Ex. Heavy Heavy Normal Light| Max More Normal No Spin| Stain Removal Guide Deep Fill

Warm Rinse Auto Soak Deep Rinse Delay Wash Extra Rinse

| Cycle-designed washing towels or sheets, using a higher water level and a soak period to effectively clean these items. It is recommended that towels and sheets be washed separately for the best care and washing performance. For waterproof bed covers use Bulky Items cycle.
Whites and household linens| Whites| Hot Warm Colors Cool Cold

Tap Cold

| Ex. Heavy Heavy Normal Light| Max More Normal No Spin| Stain Removal Guide Deep Fill

Warm Rinse Auto Soak Deep Rinse Delay Wash Extra Rinse

| Cycle tailored to clean and brighten your whites.

WARNING
Failure to closely follow these instructions may result in an abnormal vibrating and out-of-balance condition that could result in physical injury, property damage, and/or appliance damage.

For Waterproof, Water-Resistant, or Bulky

• Only use the Bulky Items/Bulky (or Delicates) cycle.
• Using other cycles can cause excessive vibration and may result in injury or damage to the washer, walls, or floor.
• Do not mix waterproof and non-waterproof items.
• Read the Owner’s Manual for wash cycle details.

Sanitize with Oxi
The Sanitize With Oxi cycle, when using an Oxi additive along with your detergent, is designed to remove 99.9% of bacteria found in home laundry. Measure the detergent and the Oxi products carefully. Using the amounts appropriate for a large heavily soiled load in a top load washer, follow the detergent and the Oxi product label instructions. For the Sanitize With Oxi cycle only, add the clothes first and then place the detergent and Oxi product directly on top of the load. The washer hot water supply connection must provide a minimum of 120°F to ensure the effectiveness of this cycle.

NOTE: The default Sanitize With Oxi cycle water temperature can NOT be changed.

Settings
Individual settings for agitation (Soil), water temperature (Temp), and spin (Spin) can be set from the minimum (lowest in the column) to maximum (highest in the column). For some models, the higher up the column, the more washer energy will be used.

NOTE: Longer Spin times typically reduce dryer time/energy usage (i.e. reduces total energy when using both a washer and a dryer).

Cycle Options – Vary by model Deep Fill
Select the Deep Fill feature for loads where extra water is needed. The Deep Fill feature is recommended for special caseloads only, not for typical use. Press the Deep Fill button once before starting the cycle to add an incremental amount of water to the wash load. Holding the Deep Fill button for 3 seconds will provide the deepest fill level possible; this will increase cycle time due to the additional time it takes to fill the washer. To cancel the option if desired, press the Deep Fill button again.

NOTE: The Deep Fill button can also be pressed after the washer has completed filling and is in the wash phase if additional water is desired. To stop the extra fill, press the Deep Fill button again and the water will stop.

Warm Rinse
Provides a warm rinse to your wash load. Note that rinsing operations may be different with this operation selected to effectively apply the warm rinse water to your load.

Auto Soak
This option begins with a brief agitation, soaks for a specified period, and then moves through the rest of the cycle automatically. For some models, repeated pressing of the Soak button will scroll through 15-minute, 30-minute, 1-hour, and 2-hour selections and then return to 0 soak minutes.

Deep Rinse
Set this option to provide a deep rinse or when using fabric softener. It may change other settings (e.g. Spin may go to a higher setting) to maximize performance.

Extra Rinse/2nd Rinse
When you use extra detergent or bleach to clean heavily soiled clothes, use the Extra Rinse/2nd Rinse option to better remove additional residues. NOTE: This option is not allowed for some cycles.

Extra Spin/x2 Spin
Select to provide additional spin time, increasing energy efficiency through reducing drying times.

x2 Rinse and Spin
Provides both a second rinse and an extra spin.

Delay Wash
When the Delay Wash button is repeatedly pressed, the delay time is set from 1 (01H) to 9 (09H) hours and back to clear (00H) hours. If you press and hold the Delay Wash button for 3 seconds, it will immediately reset.

Additional Options (on some models) My Cycle Settings
As the cycle selector knob is turned, the Temp, Soil, and Spin settings change to automatic pre-set default settings for each cycle. If you desire different default settings, select the desired options or changes to the cycle settings, then press and hold the My Cycle button for 3 seconds to store them. The My Cycle button will light when active. In the future, when you turn the selector knob to that cycle, your settings will be automatically recalled. To restore the factory defaults temporarily (i.e. for this load), press the My Cycle button for 1/2 second. The My Cycle light will turn off and the factory defaults will load. However, the next time you select this cycle, your My Cycle settings will load. If you wish to permanently restore the factory default settings for the cycle; when the My Cycle is active (button light on) press and hold the My Cycle button for 3 seconds. The factory defaults will load for the selected cycle and the My Cycle light will turn off. The default settings will load when this cycle is selected in the future and the My Cycle light will remain off. NOTE: My Cycle saves the following options: Temp, Soil, Spin, Deep Fill, Warm Rinse, Auto Soak, Deep Rinse, and Stain Removal Guide.

Volume
Use the Volume button to change the volume of the end-of-cycle signal and other system tones. Press the button until you reach the desired volume (high, medium, low) or off.

Control Lock
Use the control lock before or during a cycle to prevent any selections from being made. To lock/unlock the washer controls, press and hold the Warm Rinse and Auto Soak buttons for 3 seconds. The control lock icon will light up when it is on. NOTE: The Power button can still be used when the machine is locked.

Stain Removal Guide (on some models)

The Stain Removal Guide feature allows you to indicate what stains are on the garments in your load. An initial water fill is performed at a temperature tailored to the stain type selected and to an amount that enables a concentrated cleaning step. A stain scrubbing period, followed by an active soak, is conducted to effectively treat the stain. Then additional water is added to the selected temperature and the wash phase is conducted for the cycle selected. This feature can be applied to most wash cycles as described in the cycle guide.

To use the Stain Removal Guide:

1. Select the desired wash cycle.
2. Press the Stain Removal Guide button.

Continue to press to select Tomato stain, Wine stain, blood stain, Grass stain, or Dirt stain. The indicator light will show the selected stain. To select a different stain, press the Stain Removal Guide button until the desired stain to be removed is lit. To turn off the Stain Removal Guide, press until no indicator lights are illuminated.

NOTE: The Soil and Temperature levels will be changed to match the recommended default setting for each stain type. Turning off the Stain Removal Guide will return the settings to default.

Stain Removal Guide

Category

| Recommended Temperatures Treatment/Wash| ****

Stain

| For best results, before placing in washer:
---|---|---|---
Blood| Cold/Cool| Blood Sweat Body Fluids Urine| Rinse in cold water; pretreat stain with liquid detergent or stain remover product.
Grass| Cold/Warm| Grass Lipstick Chocolate Gravy Mayonnaise BBQ Sauce| Pretreat with liquid detergent or stain remover product. Brush lightly; rinse with cold water.
Dirt| Cool/Warm| Dirt Clay Mud| Allow dirt to dry; remove loose dirt using a brush. Rinse with cool water.
Tomato| Cool/Warm| Sauce Catsup Salsa| Pretreat with liquid detergent or stain remover product; rinse with cool water.
Wine| Cool/Warm| Wine Soda Kool-Aid Tea Coffee Juice Beer| Pretreat with a mixture of Oxi products and cool water.

Add Oxi product along with detergent in the washer.

• Recommended temperatures are optimal for stain removal performance; adjust temperature selection to suit the load being washed.
• Ensure the stain is completely removed after the wash cycle and before placing it in the dryer; very tough stains may require a second treatment.

Detergent Dispenser (on some models)
HE detergent should be added to the right side of the dispenser drawer. Follow the detergent manufacturer’s recommendations for the correct amount of detergent, based on load size, taking care to add detergent to the right compartment. Do not overfill or dilute detergent as this can result in additives being dispensed prematurely in the wash cycle. Your option selections will determine when detergent is automatically dispensed at its optimal time in the wash cycle. For optimal performance, especially when selecting cooler temperatures and in cold weather climates, place powdered HE detergent directly in the wash basket before adding clothes.

NOTE: Single-dose laundry packets should not be added to the dispenser drawer, as they will not dispense properly. Put packets in the bottom of the wash basket.

Liquid Fabric Softener/Conditioner Dispenser (on some models)
Liquid fabric softener/conditioner should be added to the left side of the dispenser drawer. Follow the liquid fabric softener/ conditioner manufacturer’s recommendations for the correct amount of softener/conditioner, based on load size, taking care to add softener/conditioner to the left compartment. Do not overfill or dilute softener/conditioner as this can result in additive being dispensed prematurely in the wash cycle. Your option selections will determine when liquid fabric softener/conditioner is automatically dispensed at its optimal time in the rinse cycle.

NOTE: Fabric softener crystals should NOT be added to the dispenser drawer, as they will not dispense properly.

Liquid Bleach Dispenser (on some models)
Liquid chlorine bleach should be added through the bleach dispenser in the front left corner. Follow the bleach manufacturer’s recommendations for the correct amount of liquid chlorine bleach based on load size, taking care to not apply or spill it directly on clothing.

NOTE: Do not use liquid chlorine bleach and laundry pretreatments such as an Oxi product in the same wash load.

Automatic Load Sensing
This determines the correct agitate profile, agitate duration, and amount of water suited to the size and type of load placed in the washer. The washer will not start the wash cycle or fill with water if the lid is open. When the lid is closed the machine can begin filling with water to sense the load size.

• NOTE: Automatic Load Sensing initiates a spin at the beginning of the cycle and will take as much as 3 minutes to complete (significantly shorter for smaller loads); this is normal operation.
• NOTE: This is a high-efficiency washing machine. This system requires less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer. This is normal.

Liquid Fabric Softener Dispenser (on some models)

• The agitator cap fits into the top of the agitator. If it accidentally comes off, simply put it back on.
• The fabric softener dispenser automatically releases the liquid fabric softener at the proper time during the cycle.
• Do not stop the washer or raise the lid during the first spin. This will cause the dispenser to empty too soon.
• To use, follow these steps:

1. Make sure the dispenser is securely attached to the agitator.
   Pretreatment
   Place laundry pretreatments, such as an Oxi product, directly in the bottom of the wash basket before loading clothes.

2. Use only liquid-diluted fabric softener. Pour into the dispenser, using the amount recommended on the package.
   Never pour fabric softener directly on clothes. It may stain them.

3. Add water to the dispenser until it reaches the maximum fill line. Do not pour anything into the agitator if the agitator cap or dispenser is removed.

4. Select Deep Rinse/Extra Rinse/2nd Rinse option.

NOTE: Fabric softener may not dispense properly if the Deep Rinse/Extra Rinse/2nd Rinse option is not selected.
NOTE: Do not use liquid chlorine bleach and laundry pretreatments such as an Oxi product in the same wash load.

LOADING

Always follow the fabric manufacturer’s care label when laundering.

Automatic Load Sensing
This determines the correct agitate profile, agitate duration, and amount of water suited to the size and type of load placed in the washer. The washer will not start the wash cycle or fill with water if the lid is open. When the lid is closed the machine can begin filling with water to sense the load size.

• NOTE: Automatic Load Sensing initiates a spin at the beginning of the cycle and will take as much as 3 minutes to complete (significantly shorter for smaller loads); this is normal operation.
• NOTE: This is a high-efficiency washing machine. This system requires less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer. This is normal for a high-efficiency washer.

Pretreatment
Place laundry pretreatments, such as an Oxi product, directly in the bottom of the wash basket before loading clothes. NOTE: Do not use liquid chlorine bleach and laundry pretreatments such as an Oxi product in the same wash load.

Proper Use of Detergent

• Using too little or too much detergent is a common cause of laundry problems.
• Use less detergent if you have soft water, a smaller load, or a lightly soiled load.
• For spots, apply pre-treatment to items as recommended on the product label. Application should be made in the basket to prevent overspray which may cause the coloring on the lid or graphics to fade.
• Place detergent pods in the bottom of the wash basket before adding clothes.
• We recommend the use of High-Efficiency laundry packs such as Tide PODS™. HE detergents are formulated to work with low-water wash and rinse systems. HE detergents reduce the oversudsing problems commonly associated with regular detergents.
• When using high-efficiency or concentrated detergents, consult the product label to determine the amount required for optimum performance. Excessive detergent will negatively impact wash performance.

Sorting Wash Loads
Sort by color (whites, lights, colors), soil level, fabric type (sturdy cotton, easy care, delicates), and whether the fabric produces lint (terry cloth, chenille) or collects lint (velveteen, corduroy). Wash lint producers such as cotton towels and socks separate from lint collectors including synthetic garments and dress pants.

WARNING – Fire Hazard

• DO NOT wash fabrics soiled with flammable liquids or cleaning solvents.
• No washer can completely remove oil.
• DO NOT dry anything that has been soaked in or spotted with any type of oil.
• DO NOT reach into the washer until all moving parts have stopped.
• Doing so can result in death, explosion, fire, or amputation.

Loading the Washer
Load dry items loosely in the washer basket. For best results, load items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. To add items after the washer has started, press Start/Pause if the lid is locked; wait until the Lid Lock indicator on the display is no longer illuminated before attempting to open the lid. Lift the lid and submerge additional items around the outside of the basket. Close the lid and press Start to resume. Adjust load size selection and/or use the Deep Fill option if necessary.

• On models with an Infusor, do not place large items such as sheets, blankets, and towels across the Infusor. Load them around the outside of the basket.
• Do not put lawn or sofa cushions into the washer as they are too big to move. Remove the outer covers and ONLY wash them.

Care and Cleaning

WARNING
Electrical Shock Hazard

Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing.

Service personnel – DO NOT contact the following parts while the appliance is energized: Drive Motor, Lid Lock, Water Valves, Drain Pump, and Recirculation Pump.

Exterior of the Washer
Immediately wipe off any spills with a damp cloth.

Interior of the Washer (on some models)
To clean the interior of the washer, select the Basket Clean feature on the control panel. This Basket Clean cycle should be performed, at a minimum, once per month. This cycle will use more water, in addition to bleach, to control the rate at which soils and detergents may accumulate in your washer.

NOTE: Read the instructions below completely before starting the Basket Clean cycle.

1. Remove any garments or objects from the washer and ensure the washer basket is empty.
2. Open the washer lid and pour one cup or 250 ml of liquid bleach or other washing machine cleaner into the basket.
3. Close the lid and select the Basket Clean cycle. Push the Start button.
4. When the Basket Clean cycle is working, the display will show the estimated cycle time remaining. Do not interrupt the cycle.

Basket Clean may be interrupted by pressing the Start button in between cycles. A power outage in the house might also interrupt the cycle. When the power supply is back, the Basket Clean cycle resumes where it had stopped. When interrupted, be sure to run a complete Basket Clean cycle before using the washer. If the Power button is pressed during Basket Clean, the cycle will be lost.

IMPORTANT

• Run the Basket Clean with 1 Cup (250 ml) of bleach once a month.
• After the completion of a Basket Clean cycle, the interior of your washer may have a bleach smell.

Interior of the Washer (on some models)
Leave the lid open after washing to allow moisture to evaporate. If you want to clean the basket, use a clean soft cloth dampened with liquid detergent; then rinse. (Do not use harsh or gritty cleaners.)

Cleaning the Fabric Softener Dispenser (on some models)

1. Remove the dispenser from the top of the agitator.
2. Separate the dispenser cup from the cover by grasping the top and pushing down on the inside of the cup with your fingers. The Dispenser cup will pop free from the cover.
3. To clean the dispenser, soak both the dispenser cup and the dispenser cover in the following solution:
   • 1 US gallon (3.8 liters) warm water
   • 1/4 cup (60 ml) heavy-duty liquid detergent
   • 1 cup (240 ml) bleach
4. If necessary, loosen the buildup with a clean, soft cloth after soaking. Do not use a stiff brush; you may roughen the surface of the dispenser.
5. Rinse and reassemble the dispenser. Place the dispenser back on the agitator.

Dispenser Drawer – For model YTW4514 only
After some period of use, a small amount of detergent or softener residue may be present in the dispenser drawer. The drawer can easily be removed for cleaning. To remove the drawer, pull it out until the drawer stops and then lift on the front of the drawer. The drawer can then be removed from the dispenser box. Wash the drawer in warm, soapy water using a mild detergent. Rinse the drawer with warm water. If siphon caps are removed for cleaning, be sure to push siphon caps fully back into place after cleaning. The dispenser drawer and siphon caps are not dishwasher safe. The dispenser box is not removable, but it can be wiped clean using a damp cloth if necessary. Do not attempt to remove the dispenser box for cleaning.

Water Supply Hoses
Periodically inspect all water inlet hoses for water leaks, wear, cuts, corrosion, and bulges. Replace all hoses immediately if any signs of these failures appear. All hoses should be replaced every 5 years of use to reduce the risk of hose failures and possible water damage. When replacing hoses, refer to the Installation Instructions for proper installation. DO NOT overtighten or cross thread fittings. DO NOT allow the hose to rub against sharp objects, become kinked, or become overstretched. Always ensure hose rubber gaskets are installed and free from leaks when pressurized.

Long Vacations
Be sure the water supply is shut off at the faucets. Drain all water from the hoses and water filter pump area if the weather is below freezing.

Moving and Storage
Ask the service technician to remove water from the drain pump and hoses. Do not store the washer where it will be exposed to the weather.

Installation Instructions

BEFORE YOU BEGIN
Read these instructions completely and carefully.

• IMPORTANT – Save these instructions for local inspector’s use.
• IMPORTANT – Observe all governing codes and ordinances.
• Note to Installer – Be sure to leave these instructions with the Consumer.
• Note to Consumer – Keep these instructions for future reference.
• Skill level – Installation of this appliance requires basic mechanical and electrical skills.
• Completion time – 1-3 hours
• Proper installation is the responsibility of the installer.
• Product failure due to improper installation is not covered under the Warranty.

PARTS SUPPLIED

TOOLS REQUIRED FOR WASHER INSTALLATION

PARTS REQUIRED (Sold separately – Visit or ask your dealer)

• Drain Hose Extension (For discharge heights from 60″ – 96″

GE Appliances Parts and Accessories
Order online at GEApplianceparts.com today, 24 hours a day, or by phone at 800.626.2002 during normal business hours.

Part Number Accessory

• PM14X10002 4 ft Rubber Water Supply Hoses
  Or

• PM14X10005 4 ft Braided Metal Water Supply Hoses

• WH1X2267 Rubber Washer (1) and Screen (1)

• WH49X301 Drain Hose Extension (For discharge heights from 60″ – 96″

NOTE: We strongly recommend the use of new water supply hoses. Hoses degrade over time and need to be replaced every 5 years to reduce the risk of hose failures and water damage.

LOCATION OF YOUR WASHER DO NOT Install the Washer:

1. In an area exposed to dripping water or outside weather conditions. The ambient temperature should never be freezing or near freezing for proper washer operation.
2. In an area where it will come in contact with curtains or drapes.
3. On carpet. The floor MUST be a hard surface with a maximum slope of 1/2″ per foot (1.27 cm per 30 cm).  To make sure the washer does not vibrate or move, you may have to reinforce the floor.

NOTE: If the floor is in poor condition, use a 3/4″ impregnated plywood sheet solidly attached to the existing floor covering.

IMPORTANT: Minimum Installation Clearances – Alcove or Closet

• If your washer is approved for installation in an alcove or closet, there will be a label on the back of the machine describing requirements.
• Minimum clearance between washer and adjacent walls or other surfaces: 0″ either side, 2″ front, 3″ rear. Vertical space from floor to overhead shelving, cabinets, ceiling, etc. = 60″.
• Closet doors must be louvered or otherwise ventilated and have at least 60 square inches of open area. If the closet contains both a washer and a dryer, doors must contain a minimum of 120 square inches of open area.

NOTE: The clearances stated on this label are minimums. Consideration must be given to providing adequate clearances for installation and servicing.

WATER SUPPLY REQUIREMENTS

• WATER SUPPLY LINES – Purge Hot and Cold water supply lines for 30 seconds before installation of hoses and washing machine. Ensure inlet hose screens are also clean and free of debris.
• WATER PRESSURE – Must be 20 psi minimum to 120 psi maximum.
• WATER TEMPERATURE – The household water heater should be set to deliver water at 120° to 150°F (50° to 66°C) TO THE WASHER when hot wash is selected.
• SHUTOFF VALVES – Both hot and cold shutoff valves (faucets) should be supplied.
• DRAIN – Water should be drained into the standpipe. Discharge height MUST NOT BE LESS THAN 30 INCHES, and no more than 8 feet above the base of the washer. The standpipe must be 1-1/2 inches minimum inside diameter and must be open to the atmosphere.

UNPACKING THE WASHER

•  After the machine is in the home, remove the outside packing material/carton from the washer. Remove bag (containing clamp, cable tie, and drain hose clip), drain hose, and Owner’s Reference Guide from the tub.

NOTE: Leave foam shipping material inside the tub opening to hold the tub in place during the rest of the installation.

REMOVE THE BASE
Remove the base from the unit by placing the foot on the side of the base and tip the ing unit back on the corner post. Remove the base and bring the washer back upright.

WARNING Electrical Shock Hazard

Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing.

Service personnel – DO NOT contact the following parts while the appliance is energized: Drive Motor, Lid Lock, Water Valves, Drain Pump, and Recirculation Pump.

CONNECT DRAIN HOSE TO WASHER
Remove the cap from the drain port, if present, before installing the drain hose. It is normal for a small amount of residual water from the factory quality test process to drain out of the port when removing the cap.

Connect the drain hose to the drain port on the back of the washer. Open the clamp with pliers and slide it onto the hose end. Holding the clamp open, push the hose end onto the drain port until fully seated. Release the clamp between locating ribs on the hose end. The outlet of the hose end should be oriented vertically.

CONNECT WATER HOSES TO WASHER

Unplug the electrical cord before installing the water hoses. If not installed, install a rubber washer at one end of the hot water hose. Thread the hot water hose onto the connection labeled H at the top rear of the washer. Hand tighten and use pliers to tighten hoses between 1/8 and 1/4 turn beyond hand tight. If not installed, install a rubber washer in one end of cold water hose C. Thread the cold water hose onto the connection labeled C at the top rear of the washer. Hand tighten and use pliers to tighten hoses between 1/8 and 1/4 turn beyond hand tight. Move the washer as close to the final location as possible, leaving room for you to make water, drain, and electrical connections to your home.

CONNECT WATER HOSES TO OUTLET VALVES
Determine which is the HOT water line before attaching water hoses to faucets. Traditionally, the HOT faucet is on the left. (If screen washers are not installed) With the protruding part of the screen toward you, install a strainer screen/rubber washer into each of the free ends of two water hoses. Connect the hot water hose to the hot water outlet valve of your home. Hand tighten and use pliers to tighten hoses between 1/4 and 1/2 turn beyond hand- tight. Open the hot water valve. Connect the cold water hose to the cold water outlet valve of your home. Hand tighten and use pliers to tighten hoses between 1/4 and 1/2 turn beyond hand-tight. Open the cold water valve. Check for leaks and drips at the hose couplings. Tighten as necessary.

CONNECT TO DRAIN

Install a drain hose clip on the rear panel of the washer. Route the drain hose through the clip and insert the free end into the drain opening of your home.

NOTE: If a longer drain hose is required, order a drain hose extension kit, part number WH49X301. Connect additional drain hose (contained in kit) to original hose with hose clamp (contained in kit).

If water valves and drain are built into the wall, fasten the drain hose to one of the water hoses with a cable tie provided.

NOTE: Placing the drain hose too far down the drain pipe can cause a siphoning action. No more than 5″ of the hose should be in the drain pipe. There must be an air gap around the drain hose. A snug fit can also cause a siphoning action.

CONNECT TO DRAIN (Continued)

• If your drain is a standpipe, fasten the drain hose to the standpipe with a cable tie provided.

NOTE: Placing the drain hose too far down the drain pipe can cause a siphoning action. No more than 5″ of the hose should be in the drain pipe. There must be an air gap around the drain hose. A snug fit can also cause a siphoning action.

• If the drain discharge height does not meet the 30″ minimum height requirement, the end of the drain hose must be secured in the drain opening of the home by the installer and have an air gap around the hose to prevent siphoning.

NOTE: Placing the drain hose too far down the drain pipe can cause a siphoning action. No more than 5″ of the hose should be in the drain pipe. There must be an air gap around the drain hose. A snug fit can also cause a siphoning action.

ELECTRICAL REQUIREMENTS

WARNING – Electrical Shock Hazard

• Plug into a grounded 3-prong outlet.
• DO NOT remove the ground prong.
• DO NOT use an adapter.
• DO NOT use an extension cord.
• Failure to follow these instructions can result in death, fire, or electrical shock.

CIRCUIT – Individual, properly polarized, and grounded 15 or 20-amp circuit breaker or time-delay fuse.
POWER SUPPLY – 2 wires plus ground, 120 Volt, single phase, 60 Hz, alternating current.
Outlet Receptacle – Properly grounded 3-prong receptacle to be located so the power cord is accessible when the washer is in an installed position. If a 2-prong receptacle is present, it is the owner’s responsibility to have a licensed electrician replace it with a properly grounded 3-prong grounding type receptacle.

Washer must be electrically grounded per local codes and ordinances, or in the absence of local codes, with the latest edition of the NATIONAL ELECTRICAL CODE, ANSI/NFPA NO. 70 or CANADIAN ELECTRICAL CODE, CSA C22.1. Check with a licensed electrician if you are not sure that the washer is properly grounded.

CONNECT POWER AND INSTALL

Insert the plug of the electrical cord into a 120V, 15- or  20-amp wall receptacle. Move the washer into the final position. Ensure nothing extends upward into the washer cabinet from underneath the washer. Place level on flat top side edges of the washer. Adjust all four leveling legs until the washer is level left-to-right and front-to-back. Remove level. Open the tub lid. Remove and discard tub shipping material (see Step 1). Remove the plastic protector sheet from the control panel face.

GROUNDING INSTRUCTIONS

This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance to electric current. This appliance is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded per all local codes and ordinances.

WARNING
Improper connection of the equipmentgrounding conductor can result in a risk of electrical shock. Check with a qualified electrician,or service representative, or personnel, if you are in doubt as to whether the appliance is properly grounded. DO NOT modify the plug on the power supply cord. If it will not fit the outlet, have a proper outlet installed by a qualified electrician.

If required by local codes, an external 18 gauge or larger copper ground wire (not provided) may be added. Attach to the washer cabinet with a #10-16 x 1/2” sheet metal screw (available at any hardware store) to the rear of the washer as illustrated.

Mobile Home Installation: Installation must conform to the Standard for Mobile Homes, ANSI A119.1, and the National Mobile Home Construction and Safety Standards Act of 1974 (PL93-383).

FINAL CHECKLIST

Before starting the washer, check to make sure:

• The main power is turned on.
• The washer is plugged in.
• The water faucets are turned on.
• The unit is level and all four leveling legs are firmly on the floor.
• The shipping foam and cardboard are removed.
• The drain hose is properly tied up.
• There are no leaks at the faucet, drain line, or washer.
• Remove the cap from the drain port, if present, before installing the drain hose.

Run the washer through a complete cycle.

• Check for water leaks and proper operation.
• Place these instructions in a location near the washer for future reference.

TROUBLESHOOTING TIPS

A small amount of water remaining in the dispenser (on some models) at the end of the cycle| Normal dispenser operation| It is normal for a small amount of water to remain in the dispenser after the cycle.
Short spray and delay after pushing the Start button| The lid was opened and closed between cycle selection and start| This is normal. See START-UP SEQUENCE in the Safety Instructions section.
The water level seems low| This is normal| Water may not cover the top level of the clothes. This is normal for this high-efficiency washer.
Low household water pressure| A minimum of 20 PSI pressure must be maintained at the washer’s inlets while the washer is actively filling with both hot and cold water concurrently. Consult a plumber to resolve any household water pressure-related issues.
Low water flow| Water valve screens are stopped up| Turn off the water source and remove the water connection hoses from the upper back of the washer and the water faucets. Clean both the hose screens (if so equipped) and the screens in the machine using a brush or a toothpick. Reconnect the hoses and turn the water back on. Check to ensure there are no leaks at the connections.
Water siphoning out of the washer| The drain standpipe is too low or the hose is too far into the standpipe| The drain hose must exceed 30” in height at some point between the washer back and the drain pipe. Use an anti-siphon clip. See the Installation Instructions.
Too many suds| Soft water| Try less detergent.
Too much detergent| Measure your detergent carefully. Use less soap if you have soft water, a smaller load, or a lightly soiled load.
Type of detergent| Switch to High-Efficiency detergents such as Tide PODS™ and liquid detergents.
Water leaks| Type of detergent| Switch to High-Efficiency detergents such as Tide PODS™ and liquid detergents.
Using too much detergent in the washer| Use less detergent. Use less soap if you have soft water, a smaller load, or a lightly soiled load.
Fill hoses or drain hoses are improperly connected| Make sure hose connections are tight at faucets and rubber washers are installed. Make sure the end of the drain hose is correctly inserted in and secured to the drain facility.
Household drain clogged| Check household plumbing. You may need to call a plumber.
The drain hose rubs on the wall| Make sure the drain hose does not make contact with the wall. May cause excessive wear on the hose.
The water temperature seems incorrect| Cooler water temperatures provide improved energy efficiency| New laundry detergents have been formulated to work with cooler water temperatures without affecting wash performance.
The water supply is turned off or improperly connected| Turn both hot and cold faucets fully on and make sure the hoses are connected to the correct faucets. NOTE: Water valves are marked “ H ” and “ C ”.
Water valve screens are stopped up| Turn off the water source and remove the water connection hoses from the upper back of the washer and the water faucets. Clean both the hose screens (if so equipped) and the screens in the machine using a brush or a toothpick. Reconnect the hoses and turn the water back on. Check to ensure there are no leaks at the connections.
Cool/Cold Water when selecting Hot| This is normal. The washer senses water temperature (on some models) and optimizes for best results. Cold water is added periodically when hot is selected.
The house water heater is not set properly| Make sure the house water heater is delivering water at 120°F–140°F (48°C–60°C).
Water is pumped out before the cycle is complete| Water was left in the unit for 24 hours with the lid closed or 15 minutes with the lid open| The previous cycle has been canceled. Close the lid, select the new cycle, and start the machine.
Water won’t drain| The drain hose is kinked or improperly connected| Straighten the drain hose and make sure the washer is not sitting on it. The top of the drain outlet should be less than 8 ft (2.44 m) above the floor.
The washer spins and pauses at the

beginning of cycles

| This is normal| The washer is sensing the load.
Problem| Possible Causes| What To Do
---|---|---
The washer pauses during the wash cycle| The Soak Option was chosen| This is normal. The washer alternates between agitating and soaking during these cycles to get your clothes cleaner with less wear.
This is normal| Many cycles incorporate a series of soaks within the agitation period to get your clothes clean with less wear.
Residual powder in the dispenser

or clogging of dispensers

| Wash water too cold or low home water pressure| Select a warmer wash temperature if possible to improve the dissolving of detergent or use liquid detergent. Make sure siphon caps are free of debris and fully pressed into position. Remove and clean the tray if clogging occurs.
Dispensers (on some models) dispensing additives too soon| Overfilling of dispensers| Do not overfill or add water to the dispenser. Select the Deep Rinse option when using fabric softener.
The washer pauses during the spin cycle| This is normal| The washer may pause during the spin cycle to remove soapy water more efficiently.
The washer won’t operate| Washer is unplugged| Make sure the cord is plugged securely into a working outlet.
The water supply is turned off| Turn both hot and cold faucets fully on.
Lid is open| Close the lid and press Start. Safety feature prevents agitation and spinning when the lid is up.
The circuit breaker/fuse is tripped/blown| Check house circuit breakers/fuses. Replace fuses or reset the breaker. The washer should have a separate outlet.
Electronics need a reset| Unplug the washer, wait 2 minutes, plug it back in, and press Start.
The start was not pressed| Press Start.
Detergent packets do not dissolve| Laundry detergent packet placed in dispenser| Laundry detergent packets should not be used in the dispensers. They should only be added directly to the wash basket following the manufacturer’s directions.
Unexplained time and/or settings changes| Changing options (on some models)| This is normal. Several options will change other options to maximize washer performance.
Basket seems loose| The basket moves or rotates freely| The washer basket does not have a traditional brake. The washer basket will move freely. This is normal.
The agitator seems loose (on some models)| Agitator top moves/has side-to-side movement| The agitator top is designed to be flexible to allow for the care of large bulky items such as comforters; this is normal.
White spots on dark items| Incorrect sorting| Separate lint producers from lint collectors. Wash only items of the same fabric type and of the same colors (lights separate from darks) together.
If sorting alone does not address this, select a Deep Rinse (on some models) and/or an Extra Rinse (on some models).
Colored spots| Incorrect use of fabric softener| Check the fabric softener package for instructions and follow directions for using the dispenser.

Make sure you have selected the Deep Rinse option.

Pretreat the stain and rewash using the Speed Wash/Quick Wash cycle before drying.

Dye transfer| Sort white or lightly colored items from dark colors.
Dark Spots/Specks| Build-up in washer| Without there being any garments/objects in the washer, run a Bulky Items/Bulky (on some models) cycle using the Hot temperature selection and adding 1 cup of bleach to clean the interior of the basket.

Leave the lid open between cycles to allow the basket to dry.

Back-siphoning from drain| The drain hose is inserted too far down into the standpipe – Follow the

Installation Instructions.

Slow Drain – Have a plumber inspect the drain and correct any issues related to a slow or backed-up drain.
Grayed or yellowed clothes| Detergent amount| Be sure to follow the detergent manufacturer’s directions.
Hard water| Use a water conditioner or install a water softener.
The water is not hot enough| Make sure the water heater is delivering water at 120°F–140°F (48°C– 60°C).
Washer is overloaded| Loosely load clothes no higher than the top row of holes in the washer basket. For best results, load items around the outside of the basket.
Dye transfer| Sort clothes by color. If the fabric label states to wash separately, unstable dyes may be indicated.
Problem| Possible Causes| What To Do
---|---|---
Lint or residue on clothes| Clothes are air or line- dried| If you do not dry your clothes with a clothes dryer, your clothes may retain more lint.
Incorrect sorting| Separate lint producers from lint collectors.
Overloading| Loosely load clothes in the washer basket. For best results, load items around the outside of the basket.
Incorrect use of fabric softener| Check the fabric softener package for instructions and follow directions for using the dispenser.

Make sure you have selected the Deep Rinse option.

Clothes too wet| No spin selected| Select a spin option.
Wash load out of balance| Redistribute the load in the washer and run through the Drain & Spin cycle.
Blinking Spin light or Spin light on at the end of the cycle| Out-of- balance conditions have been detected| Allow the cycle to continue and finish.

If the load is wet at the end of the cycle, even out the load and run a

Drain & Spin cycle.

Pilling| Result of normal wear on poly-cotton blends and fuzzy fabrics| While this is not caused by the washer, you can slow the pilling process by washing garments inside out.
Snags, holes, tears, rips, or excessive wear| Pins, snaps, hooks, sharp buttons, belt buckles, zippers, and sharp objects left in pockets| Fasten snaps, hooks, buttons and zippers.

Remove loose items like pins, objects in pockets, and sharp buttons.

Turn knits (which snag easily) inside out.

Undiluted chlorine bleach| Check bleach package instructions for the proper amount.

Never add undiluted bleach to wash or allow clothes to come in contact with undiluted bleach.

Wrinkling| Incorrect wash and dry cycles| Match Cycle selection to the type of fabric you are washing (especially for easy care loads).
Improper sorting| Avoid mixing heavy items (like jeans) with light items (like blouses). Try a fabric softener.
Overloading| Loosely load clothes in the washer basket.
Repeated washing in water that is too hot| Wash in warm or cold water.
Sounds| Possible Causes| Reason
---|---|---
Back and forth “swoosh”| Electric motor reversing direction| This sound is the motor rotating back and forth to clean your laundry.
“Clicking” behind Control during fill| Automatic Temperature Control Valve| Two valves mix cold and hot water. The “clicking” is when either valve turns on or off to raise or lower the fill water temperature.
Water flow changes during the fill| Automatic Temperature Control Valve| Two valves mix cold and hot water. The “clicking” is when either valve turns on or off to raise or lower the fill water temperature.
Motor sounds during spin| Motor ramping up/down during the spin cycle| The motor will speed up incrementally during the spin cycle. When the spin is complete, it will coast until it stops.
“Humming”| Water drain pump| The drain pump will make a humming sound when pumping out water after agitation stops continue since until the spin is complete.
Drive motor| The drive motor will make a “humming” sound during the wash and spin phases of the cycle.
“Gurgling”| Water drain pump| When the pump starts drawing in air, It starts to gurgle. The washer should then begin spinning and the sound will continue until it is done spinning.
Washer rocking/ moving| Washer leveling legs uneven| To level the washer, adjust the leveling legs by rotating the individual leg in the proper direction for up or down.

Washer sounds that may be different from your prior washer:

Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. To listen and watch videos of normal washer operation, please go to http://products.geappliances.com/appliance /gea-support-search-content?contentid=23061 or scan the code.

LIMITED WARRANTY

Staple your receipt here. Proof of the original purchase date is needed to obtain service under the warranty.

Crosley®/Crosley Commercial Limited Warranty

• Crosley.com

Your appliance is covered by a limited warranty, as listed below, by GE Appliances. All warranty service is provided by a GE Appliances Factory Service Technician or an authorized service technician. To schedule service, call Crosley at 800.544.4780. Please have your serial number and your model number available when calling for service.

One year

From the date of the original purchase

| Any part of the appliance which fails due to a defect in materials or workmanship. During this limited one-year warranty , we will also provide, free of charge , all labor and related services to replace the defective part.
Ten years (YTW4514 and XTW4214 models only) From the date of the original purchase| The motor , if it should fail due to a defect in materials or workmanship. During this additional nine-year limited warranty , you will be responsible for any labor and related service costs.

5TW4207 model only

Two years

From the date of the original purchase

| Any part of the appliance which fails due to a defect in materials or workmanship. During this limited two-year warranty , we will also provide, free of charge , all labor and related services to replace the defective part.
---|---
Ten years

From the date of the original purchase

| The motor , if it should fail due to a defect in materials or workmanship. During this additional nine-year limited warranty , you will be responsible for any labor and related service costs.
Lifetime of Product From the date of the original purchase| The stainless steel basket , if it should fail due to rust or corrosion of the stainless steel. During this additional LIFETIME limited warranty , you will be responsible for any labor and related service costs.

What is not covered

• Service trips to your home to teach you how to use the product.
• Improper installation, delivery, or maintenance.
• Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially.
• Replacement of house fuses or resetting of circuit breakers.
• Products that are not defective or broken, or which are working as described in the Owner’s Manual.
• Damage to the product caused by accident, fire, floods, or acts of God.
• Incidental or consequential damage caused by possible defects with this appliance.
• Defects or damage due to operation in freezing temperatures.
• Damage caused after delivery.
• Product not accessible to provide required service.
• Damage to the stainless steel basket caused by misuse with chemicals in non-residential or multi-housing applications.

YTW4514, XTW4214 and 5TW4207 models only: Crosley® Extended Warranty
In addition to the warranty shown above, ask your dealer or visit us at Crosley.com/warranty regarding the Crosley Extended Limited Warranty that comes to you at no extra charge. This warranty will cover your product after the initial manufacturer’s warranty expires for 10 years on specific components. Please contact Crosley at 800.356.5268 for specific details or check at Crosley.com/warranty.

EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law. This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a GE Appliances Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Appliances Service location for service. In Alaska, the limited warranty excludes the cost of shipping or service calls to your home. Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights that vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.

Warrantor: GE Appliances, a Haier company Louisville, KY 40225

CONSUMER SUPPORT

Crosley Website
Have a question or need assistance with your appliance? Try the Crosley Website 24 hours a day, any day of the year at Crosley.com. You can also shop for more great Crosley products on our website.

Register Your Appliance
Register your new appliance online at your convenience at crosley.com/mycrosley. Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material.

Schedule Service
Crosley repair service is only one step away from your door. Call 800.544.4780 during normal business hours to schedule service.

CROSLEYCARE® 10 Year Limited Warranty
When you buy a Crosley appliance, you receive one of the best warranties available in the appliance industry. For more information, visit Crosley.com/warranty. Visit Crosley.com/mycrosley to register for the extended limited warranty.

Parts and Accessories
Individuals qualified to service their appliances can have parts or accessories sent directly to their homes (VISA, MasterCard, and Discover cards are accepted). Order online today 24 hours every day. Visit GEApplianceparts.com or by phone at 877.959.8688 during normal business hours. Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

References

• CROSLEY HOME PRODUCTS - Home
• mycrosley - CROSLEY HOME PRODUCTS
• Appliance Parts, Accessories & Water Filters | GE Appliances
• GE Appliances Support & Troubleshooting Guides by Product Category

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