ROWENTA RR9465WH X Plorer Serie User Guide

June 2, 2024
Rowenta

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ROWENTA RR9465WH X Plorer Serie

ROWENTA-RR9465WH-X-Plorer-Serie-product

Product Information

Specifications

  • X-Plorer Serie 220
  • Model: RR9465WH / RR9475WH (depending on model)
  • Main Features: LiDAR, obstacle detector, main brush, side brush, bumper, anti-drop sensors, wheel, battery, dust collecting channel cover, home button, power/start/pause button, reset button, dust box, cleaning tool, dust box handle, vibrating water tank, charging contacts
  • Mop Types: Washable grey mop, washable blue scrubbing mop, washable green microfiber mop
  • Accessories: Docking station, charging contacts

Product Usage Instructions

What’s in the Box?
Refer to the user manual for a detailed list of items included.

Product Overview
Get familiar with the various components of the robot including LiDAR, brushes, sensors, battery, dust box, and mopping accessories.

Before Cleaning
Ensure all protective films are removed from the robot and docking station before use.

Install the Robot

  1. Turn the docking station upside down and connect the adapter.
  2. Install the side brush by gently clipping it until you hear a click sound.

Connect the Robot with the Free App
Follow the app instructions for initial setup. Avoid lifting the robot during the first cleaning to prevent map creation.

Use the Main App Features
Explore the various features available in the app for controlling and scheduling cleaning tasks.

Use the Robot Without the App
If not using the app, manually start and pause cleaning using the buttons on the robot.

Use the Robot Without the Mopping Function (Vacuum Only Mode)
If not using the mopping function, keep the vacuum module installed in the robot.

Use the Robot with the Mopping Function (Vacuum & Mop Mode)
To use the mopping function, replace the vacuum module with the vibrating water tank and mop bracket.

Maintain the Robot and its Accessories
Regularly clean and maintain the robot and its accessories for optimal performance.

FAQ

Common Issues and Solutions

  • Issue: Robot getting stuck in carpet fringes.
  • Solution: Place barriers around carpets to prevent entanglement.
  • Issue: Robot going outside areas.
  • Solution: Close access to outdoor areas to keep the robot indoors.

Please read carefully the “Safety and use instructions” booklet before first use.
For more information: www.rowenta.com

What’s in the box?

ROWENTA-RR9465WH-X-Plorer-Serie- \(1\)

Product Overview

  1. LiDAR
  2. Flip cover
  3. Obstacle detector
  4. Main brush
  5. Side brush
  6. Bumper
  7. Anti-drop sensors
  8. Main brush cover
  9. Wheel
  10. Battery
  11. Dust collecting channel cover
  12. Home button
    • Press to return to station
  13. Power / Start / Pause button
    • Press and hold to turn on or off
    • Press to start or pause cleaning
  14. WiFi indicator light
    • Off: WiFi disabled
    • Blinking slowly: waiting for connection
    • Steady: WiFi connected
  15. Reset button
  16. Dust box
  17. Cleaning tool
  18. Dust box handleROWENTA-RR9465WH-X-Plorer-Serie- \(2\)
  19. Dust box opening
  20. Dust box latch
  21. Filter handle
  22. Filter
  23. « Vacuum only » module (keep it installed in the robot when you don’t use the mopping function)
  24. Charging contacts
  25. « Vacuum only » module latch
  26. Dust trap door
  27. Wheel
  28. Vibrating water tank (to use the mopping function, unclip the “vacuum only” module and replace it by the water tank)
  29. Charging contacts
  30. Water tank latch
  31. Stopper
  32. Dust trap door
  33. Vibrating mop bracketROWENTA-RR9465WH-X-Plorer-Serie- \(3\)
    *Depending on model
  34. Washable grey mop for standard use
  35. Washable blue scrubbing mop for hard stains
  36. Washable green microfiber mop to capture fine dust (to use without water)
  37. Docking station
  38. Charging contactsROWENTA-RR9465WH-X-Plorer-Serie- \(4\)

Before cleaning

ROWENTA-RR

Although the robot is able to autonomously avoid some obstacles, please read the following tips to improve cleaning efficiency. Tidy up cables, cords, small and loose items. Remove any unstable, fragile, precious or dangerous items from the ground. Make sure each room door is open. Your robot may encounter some difficulties on dark floors and on carpets: with fringes, too thick, with long piles, too light (ex: bathroom carpet). For optimum anti-drop sensors efficiency, remove any item (ex: shoe) from the stairs. When using the robot in a raised area, place a physical barrier at the edge of a drop to prevent accidental falls. Do not stand in narrow spaces, such as hallways so the robot is not blocked.

Install the robot

  • ROWENTA-RR9465WH-X-Plorer-Serie- \(6\) Flash the QR-Code above to know how to install and connect the robot in video. Read the following instructions for more detailed informations. ROWENTA-RR9465WH-X-Plorer-Serie- \(7\)
  • Remove all protections (protective films) on the station and on the robot. Reverse the robot, install the side brush by gently clipping it. The side brush is correctly installed when you hear a click sound. ROWENTA-RR9465WH-X-Plorer-Serie- \(8\)
  • Turn the station upside down. Remove the bottom cover of the docking station and connect the adapter. Pay attention to arranging adapter connection wire to avoid being wound during sweep. Put the bottom cover back. ROWENTA-RR9465WH-X-Plorer-Serie- \(9\)
  • Install the docking station on a hard and flat floor. Avoid parquet, wooden floors and carpet. Place the station in a clear space against a wall, with no stairs in front of the station. Keep at least 0.5 m of clearance on either side and 1.5 m in front. Make sure the chosen location is close to the Wi-Fi box or has good Wi-Fi signal strength. Keep the area around the station clear from any object, reflective surface, mirror, table and chair. Keep the station away from direct sunlight. Plug the power cable. Make sure the power cable remains against the wall. ROWENTA-RR9465WH-X-Plorer-Serie- \(10\)
  • Turn the robot on by pressing and holding the START button until the robot lights turn on (~5 seconds). Place the robot in backward position from 20 to 50 cm in front of the station.
  • Press the HOME button, the robot will automatically dock to the station. (Do not manually place the robot against the station.) Wait 3-4 hours for the robot to be fully charged. For the first-time cleaning, please ensure that the robot is fully charged. For the first cleaning in a new environment, the robot will create the home map. In order to improve the accuracy of the map, don’t use the vibrating water tank, keep the « vacuum only » module installed in the robot.
  • Do not lift the robot during the first cleaning, it prevents the map creation.
  • If you have carpets with fringes, please place barriers around carpets to prevent the robot from getting stuck in the fringes, it prevents the map creation.
  • If you have an outdoor area (garden, balcony, patio, etc.) accessible with a threshold less than 2 cm high or without threshold (for example with a French window, a patio door, a bay window, etc.), please close this access so the robot doesn’t go outside your home.

Connect the robot with the free app

  • ROWENTA-RR9465WH-X-Plorer-Serie- \(10\) Flash the QR-Code above to know how to install and connect the robot in video.
  • You can also find the detailed pairing instructions step by step in a PDF document by flashing the QR-Code below. ROWENTA-RR9465WH-X-Plorer-Serie- \(12\)

Use the main app features

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Flash the QR-Code above to know how to use the main features of the application in video.

Use the robot without the app

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  • Press the button « Start » to start automatic cleaning. The robot will scan the area. It will automatically split the room into small zones, first cleans inside the zone in a zig zag, and then cleans zone edges. The robot will clean all accessible area, zone by zone. Press the button « Start » at any time to pause cleaning and press it again to resume cleaning. If the robot is on standby, press the button « Start » once to wake up the robot and a second time to start cleaning.
  • If you start the robot from the station, it will automatically return to its station at the end of the cleaning session or if the battery level is too low. If the battery runs low during the cleaning session, the robot will automatically return to its station to charge. After charging, the robot will resume cleaning where it left off.
  • If the robot is not on its station when it starts cleaning, it will automatically return to its starting point at the end of the cleaning session or if the battery level is too low.
  • If the robot doesn’t start when you press the button « Start », the battery level may be too low, please charge the robot.
  • At the end of the cleaning session, the robot will automatically return to the station. But if you want to manually end the cleaning session, press the « Home » button once to stop the robot at any time and press it again to send the robot back to the station. If the robot is on standby, press the « Home » button once to wake up the robot and a second time to send it back to the station. If the robot fails to find the station, manually place the robot in front of the station and press the « Home » button.
  • Note : At the start of a cleaning session, the robot goes few meters away from the station and comes back (relocation sequence). During this sequence, the robot reduces the motor power and stops water tank vibrating. This behavior is normal.

The difference between the two tanksROWENTA-RR9465WH-X-Plorer-Serie-
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  • To work properly, the robot always needs one of the two tanks installed:
    • Install the “vacuum only” module to use the robot in “vacuum only” mode (without mopping function) ;
    • Or install the water tank to use the robot in “vacuum & mop” mode.
  • Both tanks are equipped with charging contacts to allow the robot to dock to its station and to charge its battery.
  • Warning : the robot will not charge if no tank is installed.

Use the robot without the mopping function («vacuum only» mode)

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To use the robot without the mopping function (“vacuum only” mode), install the “vacuum only” module at the back of the robot. The module is correctly installed when you hear a « click » sound. Press the « Start » button or use the app to start cleaning. Keep the “vacuum only” module installed in the robot when you don’t use the mopping function. The “vacuum only” module is equipped with charging contacts to allow the robot to dock to the station and to charge its battery.

Use the robot with the mopping function («vacuum & mop» mode)

ROWENTA-RR9465WH-X-Plorer-Serie- \(17\)

Flash the QR-Code above to know how to use the mopping function in video. Read the following instructions for more detailed informations.
The different types of mops (depending on model):

  • Washable grey mop for standard use
  • Washable blue scrubbing mop for hard stains
  • Washable green microfiber mop to capture fine dust (to use without water)

Warning: Do not try to disassemble the water tank and the vibrating mop bracket. The vibrating mop bracket is not removable from the water tank.

ROWENTA-RR9465WH-X-Plorer-Serie- \(18\)

  • Moisten the mop cloth with water before use. If you use the green mop, don’t moisten it. Attach the mop to the vibrating mop bracket. ROWENTA-RR9465WH-X-Plorer-Serie- \(19\)

  • Open the stopper of the water tank and fill it with clean water until the water tank is full. Do not use hot water. Warning: Do not add cleaning agents in the water tank.

  • This may clog the pipes and make the water tank not functioning anymore. ROWENTA-RR9465WH-X-Plorer-Serie- \(20\)

  • Unclip the “vacuum only” module by pressing the latch and pull to remove the “vacuum only” module. Take the water tank and clip it at the back of the robot. The water tank is correctly installed when you hear a « click » sound. Press the « Start » button or use the app to start cleaning. The vibrating mop bracket will be automatically activated with a left-to-right motion.
    Note: Keep the “vacuum only” module installed in the robot when you don’t use the mopping function.

  • The robot will be more agile at crossing threshold, at moving on carpets.
    Warning: Do not use the mopping function on carpets. You can use the “vacuum only” module or if you want to use the mopping function avoiding carpets, you can set “no mop zones” in the app.ROWENTA-RR9465WH-X-Plorer-
Serie- \(21\)

  • To preserve fragile floors or carpets, you can set  « no mop zones » in the app. On the homepage, click on « Customize your floor », then on « Zones ». Select « No mop zones » and add a zone on the map that you can customize (size, location). To save the no mop zone, click on « Confirm ». You can create as many « no mop zones » as necessary. When the water tank is installed, the robot is not allowed to clean in these zones. ROWENTA-RR9465WH-X-Plorer-Serie- \(22\)

  • At the end of the cleaning session, unclip the water tank by pressing the latch and pull to remove the water tank. Empty the water tank of the remaining water. Remove the dirty mop cloth.

  • Install the « vacuum only » module for charging. ROWENTA-RR9465WH-X-Plorer-Serie- \(23\)

  • Wash the mop cloth under water or in the laundry machine. Let it dry for 24 hours. Please replace the mop cloth after 100 washes. You can buy kit of new mops on www.rowenta.com

Maintain the robot and its accessories

ROWENTA-RR9465WH-X-Plorer-Serie- \(24\)

Flash the QR-Code above to know how to use the maintain the robot to keep its performance.
Always switch off the robot by pressing and holding the START button for 5 seconds, and unplug the station before any manipulation.

Once a week, clean the sensors
With a clean, soft and dry cloth, wipe the robot sensors (in front, top, back and bottom of the robot) and the sensors and charging contacts of the station.
Wipe the two buttons on top of the robot.ROWENTA-RR9465WH-X-Plorer-Serie-
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After each use, clean the dust box
Open the flip cover, take the dust box handle and lift the dust box by the handle to take it out of the robot. Push on the latch on the side of the dust box to open. Empty the dirt into the bin. Close the dust box.

Note: The flip cover may not open or close properly if there is too much dust in the hinges. Please clean hinges with a clean, soft and dry cloth to remove dust.

ROWENTA-RR9465WH-X-Plorer-Serie- \(26\)

Once a week, clean the filter
Always switch off the robot by pressing and holding the START button for 5 seconds, and unplug the station before any manipulation.
Take the cleaning tool located on top of the dust box. Remove the filter from the dust box by grabbing the center part of the filter holder. Use the brush part of the cleaning to clean the filter. You can also wash the filter and the dust box under water. Let them out to dry for 24 hours. Put the filter back to its original place. Replace the cleaning tool on top of the dust box. Reinstall the dust box in the robot by grabbing the dust box handle. Warning: do not reinstall the dust box in the robot without grabbing the dust box handle, it will not be correctly installed and the robot will not start. Note: Never use the robot without the pleated filter. It would damage the robot.

ROWENTA-RR9465WH-X-Plorer-Serie- \(27\)

Once a week, clean the main brush
Always switch off the robot by pressing and holding the START button for 5 seconds, and unplug the station before any manipulation.
Turn the robot upside down. Press the latches of the brush cover and pull to remove it. Take out the brush. Pull the brush heads on the left and right sides of the brush to remove them and get rid of tangled hair. Take the cleaning tool and use the blade part to cut off the tangled hair. Replace the brush heads before re-installing the brush in the robot. Re-install the brush cover. The cover is correctly installed when you hear a click sound.

ROWENTA-RR9465WH-X-Plorer-Serie- \(28\)

Once a week, clean the side brush
Always switch off the robot by pressing and holding the START button for 5 seconds, and unplug the station before any manipulation.
Turn the robot upside down. Take the side brush with two hands by the plastic parts and pull to unclip it. Do not pull by the bristles of the side brush. Remove the tangled hair. Re-install the side by gently clipping it. The side brush is correctly installed when you hear a click sound.
Note: The side brush can be difficult to remove, if you can’t unclip it, try pulling from a different angle. To remove the tangled hair, you can use the blade of the cleaning tool on top of the dust box.

ROWENTA-RR9465WH-X-Plorer-Serie- \(29\)

Once a month, clean the wheels
Always switch off the robot by pressing and holding the START button for 5 seconds, and unplug the station before any manipulation.
The wheels may be entangled by hair or dirt. Turn the robot upside down. Clean the wheels by removing the tangled hair.

Component replacement frequency

Components and accessories can be bought on www.rowenta.com

ROWENTA-RR9465WH-X-Plorer-Serie- 01

Store the robot when you don’t use it

In order to extend the battery lifespan, always keep the robot charging at its station. When not using the robot for a long time, please fully charge the battery, switch off the robot by pressing and holding the START button for 5 seconds. Store the robot in a cool dry place.

Do’s and don’ts

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  • The robot has anti-drop sensors to detect stairs. The robot will change direction when detecting them. For optimum anti-drop sensors efficiency, remove any item (ex: shoe) from the stairs. When using the robot in a raised area, place a physical barrier at the edge of a drop to prevent accidental falls. ROWENTA-RR9465WH-X-Plorer-Serie- \(31\)
  • Do not shake the robot. Do not try to disassemble the vibrating mop bracket from the water tank. Do not put water or any wet cloth on the robot. Do not charge the robot when the ground is flooded. Do not submerge the robot in water. Do not use the robot on wet surfaces or surfaces with standing water.
  • Do not use the product if the cord or charger is damaged.
  • ROWENTA-RR9465WH-X-Plorer-Serie- \(32\)Before disposing of the device, remove the battery and dispose of it in accordance with local laws and local arrangements. If you have any questions, please contact your product dealer who can tell you what to do. ROWENTA-RR9465WH-X-Plorer-Serie- \(33\)

Do’s and don’ts

  • Do not leave children unattended, do not allow children to play with the robot.
  • Do not use the robot outside home.
  • Do not use the robot in a overheated environment.
  • Do not use the robot when the home temperature is below 0°C (32°F) and above 40°C (104°F).
  • Do not spread cleaning agents on the floor before using the robot.
  • Do not use cleaning agents, aerosol cleaners or cleaning spray to clean the robot and the filter.
  • Do not throw the robot in the fire.
  • Do not use the robot to clean broken glass.
  • Do not try to use the robot without the « vacuum only » module or the water tank, do not remove the « vacuum only » module or the water tank when the robot is running.
  • Do not walk or climb on the robot, do not move the robot with the foot.
  • Do not allow children or pets to ride on the robot.
  • Do not put any item on the robot.
  • Do not use the robot without the filter, it would damage the robot.

Common issues and solutions

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