ParTech PCH1 Wireless DECT Headset User Manual

ParTech PCH1 Wireless DECT Headset User Manual

Battery Charging and Usage:

Insert a BATTERY into the charging stations or place the HEADSET into the Headset Charging Station.

• The LED(s) on the battery will now flash Green indicating the battery is currently being charged.
• All four LEDS will be lit Green (steady) to indicate the battery is fully charged.

To insert the BATTERY Into the HEADSET:

• Insert the POD into the CARRIER and slide the lock switch on the Carrier to complete the HEADSET

• Slide a charged BATTERY as indicated below

To remove the BATTERY from the HEADSET:

• Using your finger, gently push up on the battery latch. This will release the battery.
• Then use another finger and pull the battery from the battery compartment.

Headset Registration:

1. Once a charged BATTERY is inserted into the HEADSET should power on automatically.
2. Log into the webpage/portal with the provided link and credentials and click on ‘Find & Register Headsets’ (or button sequence provided)

3. Once registered the LED lights should be steady green on the POD and CARRIER along with an audible message stating ‘Lane 1’/ or the LED lights should be steady red/ green on the POD and CARRIER along with an audible message stating ‘Lane 2’.

To de-register a headset:

1. Log into the webpage/portal provided and navigate to the section HEADSETS, and click on ‘de-register headsets’ (or button sequence provided)
2. Select the headset serial you wish to de-register and click on the ‘de-register’ button next to it

Note: To locate the serial number of the POD:
(a) the headset serial number is located on POD
(b) proceed to dis-assemble the POD by sliding the un-lock switch on the Carrier.
(c) Remove the POD and locate the white label with the serial number

Headset Controls

Order Taking Modes

Refer to the Store Manager or Store Technical Team to confirm which Order Taking Mode the system will be using. To change the Order Taking Mode:

1. Log into the webpage/portal provided and navigate to the section ‘Communications’, then select the respective ‘Order Taking Mode’ accordingly for the correct lane: (refer to chart below for descriptions of modes)

Changing Basic Volume Settings

Inbound Microphone Volume

Changing the inbound microphone volume affects the sound volume coming from the customer order point microphone to the HEADSET earphone speaker. To turn up or down the inbound microphone:

1. Log into the webpage/portal provided and navigate to the section ‘Communications’, then ‘Drive Thru Volume’, and select the ‘microphone gain’ section
2. Select a new value. The range is 0 (silent) to 20 (maximum)
3. Then click ‘Apply Changes’

Outbound Microphone Volume
Changing the outbound talk volume affects the volume of the speaker at the customer order point. To change the outbound talk volume:

1. Log into the webpage/portal provided and navigate to the section ‘Communications’, then ‘Drive Thru Volume’, and select the ‘Day Speaker Gain’ section
2. Select a new value. The range is 0 (silent) to 20 (maximum)
3. Then click ‘Apply Changes’

Headset Specifications

A. Physical

B. Electrical

C. Functional

FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation. Please note that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
ISED non-interference disclaimer

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device. This device complies with the Canadian ICES-003 Class A specifications. CAN ICES-003(B) / NMB-003 (A).

RF Exposure information (SAR)
This equipment has been tested and meets applicable limits for radio frequency (RF) exposure. Specific Absorption Rate (SAR) refers to the rate at which the body absorbs RF energy. The SAR limit is 1.6 watts per kilogram in countries that set the limit averaged over 1 gram of tissue. During testing, device radios are set to their highest transmission levels and placed in positions that simulate use near the head, with 25.35 mm separation.

Enclosures with metal parts may change the RF performance of the device, including its compliance with RF exposure guidelines, in a manner that has not been tested or certified.

Disclaimer: This material has been created in order to accommodate a wide range of restaurant operations and your specific business practices and system configuration may differ slightly from what is represented in this material. While ParTech, Inc. (“PAR”) takes great care to ensure the accuracy of these materials, all material is provided “as is” without warranty of any kind, either express or implied, including, but not limited to, warranties of merchantability or fitness for a particular purpose. PAR does not make any warranties or representations that the materials will meet your requirements or that the operations of the hardware will be uninterrupted or error free.

Trademark Notices: The PAR logo is a trademark of PAR Technology Corporation, the parent company of ParTech, Inc. or its affiliates. All other product names used throughout this material are trademarks of the respective companies. No such use of any trademark is intended to convey endorsement or other affiliation with these companies.
Reproduction: Copyright © 2023 ParTech, Inc. All rights reserved. This publication, or any part thereof, may not be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, storage in an information retrieval system, or otherwise, without the prior written permission of ParTech, Inc., PAR Technology Park, 8383 Seneca Turnpike, New Hartford, NY 13413-4991 USA.

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